, & South Wigston Connections

Local advice, and volunteering

Oadby & Wigston Providing regular updates and advice, coordinating volunteers Tel: 0116 257 2672 Borough Council and groups within the Borough Tel: 0116 288 8961 https://www.oadby- [email protected] wigston.gov.uk/pages/coronavirus_information_and_updates [email protected] https://www.oadby- wigston.gov.uk/pages/community_hub_coronavirus_covid_19

Voluntary Action Coordinating a bank of volunteers and groups willing to help Dave Cliff throughout the period of isolation through telephone Tel: 0116 257 5033 befriending, shopping and collecting prescriptions. [email protected] https://valonline.org.uk//covid-19-coronavirus-support- volunteers/

Wigston Magna Connecting people of Oadby, Wigston and South Wigston through https://www.facebook.com/WigstonMagnaLAC/ Matters regular local updates and information

Royal Voluntary Service NHS Volunteer Responders is a new group that will carry out simple, Tel: 0808 196 3382 non-medical tasks to support people in who are self-isolating because of specific health conditions. They will be used by healthcare professionals to make sure people who are highly vulnerable to coronavirus (COVID-19) are able to stay safe and well at home https://volunteering.royalvoluntaryservice.org.uk/nhs-volunteer- responders?_ga=2.239199040.256703283.1585659117- 1209757118.1585659117]

Updated 01/04/20

Oadby, Wigston & South Wigston Connections

Shopping Support/Prescription Collection (Fees may apply. Please consult your pharmacy first where applicable) Melton Care Services http://www.meltoncareservices.co.uk/ Tel: 07714 100 648 Email: [email protected]

Bluebird Care www.bluebirdcare.co.uk/market-harborough-oadby Tel: 0116 271 8222] Email: [email protected]

Elliott Hall, South Tel: 07703 441 894 Wigston

Oadby Mutual Aid Helping People access food, collect prescriptions, complete Email: [email protected] errands, particularly elderly, disabled and vulnerable people self- isolating. https://www.facebook.com/groups/1373746606159768/

Wigston and South Supporting elderly and vulnerable by offering a free service in Wigston COVID-19 Wigston, South Wigston and surrounding areas. Mutual Aid https://www.facebook.com/groups/wigston.covid19.mutualaid/

Food (Cost for delivery may apply) Sainsburys Serving elderly and disabled customers and carers every Monday, https://www.gov.uk/coronavirus-extremely- Wednesday and Friday from 8.00am to 9.00am. vulnerable Working with the Government to identify extremely vulnerable people for home delivery slots. To start the registration process, you will need your NHS number.

Updated 01/04/20

Oadby, Wigston & South Wigston Connections

Tesco Prioritising elderly and vulnerable customers every Monday, https://www.tesco.com/help/covid- Wednesday and Friday from 9am to 10am 19/?icid=DCHP_C2_COVID_GENERIC_WK4

Oadby Foodbank Food parcels provided at 50p for two bags. Fridays from Oadby Trinity Methodist Church Hall – Zephs 11.30am – 12.30 Please do not go if you have symptoms of café, Oadby. LE2 4LA coronavirus or if you have received a letter from the NHS saying 07913 525718 you are high risk. Please call the number first. Salvation Army, South Foodbank from 9am to 3pm. Professional referral required if Ladysmith Road, South Wigston. LE18 4UZ Wigston possible. May also be able to deliver for those who are isolating 0116 277 4114 https://www.salvationarmy.org.uk/leicester-south [email protected]

Lions Foodbank Foodbank every fortnight from 6th April, 10am to 12 noon. [email protected] Suggested donation of £1. [email protected] 48 Blaby Road, Wigston. LE18 4SD 07814 042 889

South Anyone needing food should contact them in the first instance [email protected] Foodbanks (Trussell Must have a referral voucher before attending 07912 194783 Fund) https://leicestersouth.foodbank.org.uk/locations/ https://leicestersouth.foodbank.org.uk/give- help/donate-food/

The Peace Centre, www.peacecentre.org.uk Tel: 0116 241 7100 Leicester Email: [email protected]

Kinds of Queniborough Delivering frozen and hot meals across Leicestershire Tel: 0116 260 0741 http://kindsofqueniborough.co.uk/ Mob: 0771 450 3754

Waterfall Charity International charity that is working locally to deliver food and Tel: 0116 478 7377 parcels to the vulnerable and elderly Email: [email protected] http://waterfallcharity.org/project/covid19-2/

Updated 01/04/20

Oadby, Wigston & South Wigston Connections

S&J Fruit and Veg, Home delivery of fruit and veg Tel: 07543 976 860 Oadby https://www.facebook.com/SJ-Fruits-270261819772259/

Financial Advice

Helping Hands Free advice service on benefits, debts, housing etc. Face to face 0116 278 2001 appointments are not currently available but some advisors are [email protected] working from home and providing an on-line service, Monday, 0116 278 2001 Wednesdays and Fridays from 10am to 5.00pm www.helpinghandsadvice.co.uk

Help to Claim Service Help with new claims for Universal Credit 0800 144 8444

ESA Helpline Number for Employment Support Allowance 0345 608 8545

PiP Helpline Number for Personal Independent Payment problems 0345 601 6677

National Debt Helpline Offers free information and advice on debt 0808 808 4000

Step Change Debt advice and Management on line Emails and on-line service only https://www.stepchange.org/start.aspx

Money Advice Service 0116 464 7239 for County Residents Citizens Advice Bureau Currently not offering face-to-face, on-line help only 0300 3302111 www.citizensadvice.org.uk Text service: 03444 111 445 www.citizensadviceleicestershire.org/get- advice/email-advice

Updated 01/04/20

Oadby, Wigston & South Wigston Connections

Community Advice and Free, confidential advice on debt, housing, welfare benefits, 0116 242 1120 Law immigration asylum

British Gas customers Top-ups for Self-Isolating pre-payment customers with a Smart https://www.britishgas.co.uk/business/coronavi with pre-payment meter can be done either online or using the British Gas App, rus-update meters alternatively by telephone using the automated payment service

on 0333 202 9612 and the credit will automatically be added to your meter. If this isn't an option they have a telephone helpline 0330 100 0303 open Mon-Fri 9am-5pm where staff can help.

Advice for Older & Extremely Vulnerable People

Sainsburys Serving elderly and disabled customers and carers every Monday, https://www.gov.uk/coronavirus-extremely- Wednesday and Friday from 8.00am to 9.00am. vulnerable Working with the Gov to identify extremely vulnerable people for home delivery slots. To start the registration process, you will need your NHS number. Tesco Prioritising elderly and vulnerable customers every Monday, https://www.tesco.com/help/covid- Wednesday and Friday from 9am to 10am 19/?icid=DCHP_C2_COVID_GENERIC_WK4

Silverline The only national, Free and confidential helpline for older people Tel 0800 4708090 open 24 hours a day, 7 days a week and 365 days a year. Offering information, advice and friendship

AGE UK Age UK have a telephone line for any older residents of Email: [email protected] Leicestershire if they require any information, advice or support. Tel : 0116 299 2239 https://www.ageuk.org.uk/leics/ They will be available between 9.00am - 5.00pm Monday to Friday on Telephone 0116 299 2239

Updated 01/04/20

Oadby, Wigston & South Wigston Connections

VASL – Community Can provide current information on where to find support. They Tel 01858 433232 Champions run a befriending scheme where a local volunteer will make Email: [email protected] phone contact with a person who lives alone. (They can only

offer phone contact currently)

Nuvelle IT Solutions Free IT / technical support for the elderly or vulnerable whilst in Tel: 07594 354583 self-isolation. www.nuvelle.co.uk

Physical Well-Being

NHS Eat Well General advice on a good diet and recipes https://www.nhs.uk/live-well/eat-well/

NHS Keeping Fit Put the fun back into fitness with these equipment-free workouts https://www.nhs.uk/live-well/exercise/gym- for all levels. free-workouts/ These illustrated guides are designed to help make home workouts effective and easy to follow.

Mental Well-Being

Let’s Talk Well-Being Phone counselling service Phone: 0300 323 0189 On-line referral form: http://3xmatc1p0cnc3crfv93ovogp- Email: [email protected] wpengine.netdna-ssl.com/wp-content/uploads/2018/10/Lets- Opening hours: 9am – 9pm, 7 days a week Talk-Wellbeing-Leicester-County-Rutland-Leaflet.pdf

Leicestershire Currently providing some on-line sessions Tel: 0116 2951 196 Recovery College E mail: [email protected]

Elefriends Elefriends is a supportive online community where you can be https://www.elefriends.org.uk yourself in a safe space

Updated 01/04/20

Oadby, Wigston & South Wigston Connections

NHS Every Mind General Advice and support links for mental well-being https://www.nhs.uk/oneyou/every-mind- Matters matters/coronavirus-covid-19-staying-at-home- tips/

Advice and support https://www.nhs.uk/oneyou/every-mind- with mental health matters/ issues https://www.nhs.uk/conditions/stress-anxiety- depression/

Mental Health https://www.mentalhealth.org.uk/publications/l Foundation ooking-after-your-mental-health-during- coronavirus-outbreak

The Royal Voluntary https://www.royalvoluntaryservice.org.uk/our- Service services/advice-and-support/feeling-well-and- overcoming-loneliness

Young Minds Charity Making sure all young people get the best possible mental health https://youngminds.org.uk/?gclid=CjwKCAjwvO support and have the resilience to overcome life's challenges. HzBRBoEiwA48i6ApLDIfThAK69BefXQWJJFX0vvg OlPXunUZfL8prMPDpBJG0mDo40FhoCW68QAv D_BwE

Child Mind Guidance on talking to your children about Coronavirus https://childmind.org/article/talking-to-kids- about-the-coronavirus/ The People’s Buddhi Providing emotional, mental health and well-being support for Tel: 07730 693 084 individuals within the community, especially for those self- Email: [email protected] isolating www.facebook.com/BuddhiByManjit

Updated 01/04/20

Oadby, Wigston & South Wigston Connections

Useful web-sites and telephone numbers

Leicestershire Support Providing information and support to carers in all communities https://www.supportforcarers.org/ for Carers throughout Leicestershire;. Tel 01858 468543

Leicestershire County Tel 0116 3050004 Council - Adult Social Care

Leicestershire County Tel 0116 2551606 Council Out of Hours (emergencies)

Government website If you have a medical condition which makes you extremely https://www.gov.uk/coronavirus-extremely- for people to register vulnerable to coronavirus (COVID-19), register to say whether or vulnerable themselves as not you need support. It may take time for any support offered through this service to arrive. Wherever possible you should extremely vulnerable continue to rely on friends, family and wider support to help you meet your needs.

NHS 111 Help if you are worried about a medical problem and you are not https://www.nhs.uk/using-the-nhs/nhs- sure what to do services/urgent-and-emergency-care/nhs-111/

Public Health England – Updated advice on what to do about the current situation https://www.gov.uk/government/topical- Latest advice regarding the coronavirus events/coronavirus-covid-19-uk-government- response

Updated 01/04/20