Swiss Tours by Coach

Swiss tours by Coach

Sales Manual 2021

Swiss quality escorted tours through Switzerland Individual program with guaranteed departures from Zurich & Geneva.

All rates are subject to change – please contact us for any further questions [email protected] 1 / 29

Table of contents

SCENIC SWISS TOUR (ZS08Z) ...... 3

SWISS GRAND ALPINE TOUR (ZA06Z) ...... 5

SWISS GRAND ALPINE TOUR with Glacier Express (ZGL6Z)...... 7

SWISS CHARMING TOUR (ZC04Z) ...... 9

SWISS GRAND ALPINE TOUR & Jungfraujoch - Top of Europe (IA07Z) ...... 11

SWISS CHARMING TOUR & Jungfraujoch - Top of Europe (IC05Z) ...... 13

ROMANTIC SWISS TOUR (ZR02G) ...... 15

SWISS PANORAMA TOUR (GP06Z) ...... 19

SWISS SPLENDOUR TOUR (GS07G) ...... 21

SWISS SPLENDOUR TOUR & Glacier Express (GGL7G) ...... 23

WEEK END PACKAGE (ZRHWP) ...... 25

Conditions ...... 27

All rates are subject to change – please contact us for any further questions [email protected] 2 / 29

SCENIC SWISS TOUR (ZS08Z) Zurich – Interlaken – Geneva – Zermatt – Lugano – St Moritz – Zurich

Tour programme 8 days / 7 nights (Monday to Monday)

1st day: We leave Zurich at 8.30 a.m. A short drive takes us to the city of Lucerne where we visit the Lion Monument and walk over the 14th century wooden bridge, time at leisure for shopping and sightseeing. At noon we proceed to the mountain resort of Engelberg. A cable car ride to the summit of Mount Titlis brings you up into the high alpine region with its glaciers and eternal ice. Enjoy a magnificent ride in the revolving “ROTAIR” gondola (Take a warm sweater along). In the afternoon we cross Brunig Pass to the Bernese Oberland and reach the village Brienz, which is famous for its long tradition of woodcarving. We continue to the holiday resort of Interlaken at the foot of Jungfrau mountain. Overnight in Interlaken.

2nd day: We leave Interlaken in the morning and drive along beautiful Lake of Thun to the Swiss capital, Berne. The city is attractively set on a steep sided curve of the River Aare and backed by the majestic Alps. A city tour to the Old Town includes the Clock Tower, Kramgasse, and the 15th century Cathedral of St. Vincent. A drive south takes us to the scenic dairy farmlands, to Gruyères. A beautiful hilltop town, preserved against time, which could be the magical setting for fairy tales with its impressive, medieval castle. An informative visit to a factory of delicious milk product is a further highlight of our day. We continue our drive to the Vaud Riviera and reach Geneva, the most cosmopolitan city of Switzerland. Overnight in Geneva.

3rd day: We start with a city tour of Geneva this morning. We will show you the beautiful parks along the lake, the unique town-hall and the European seat of the United Nations. In the late morning we leave Geneva and drive to Lausanne and Montreux. We pass by Chillon Castle, the 13th century fortress made famous by Lord Byron’s poem. In the afternoon we proceed through the Valais, the valley of the river Rhone with its orchards and vineyards. At Täsch we will board a cogwheel train that takes us to the mountain resort of Zermatt at the foot of the mighty Matterhorn. Dinner & overnight in Zermatt.

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4th day : Morning at leisure in Zermatt– admire the quaint old farm houses and barns in their unique style, do some shopping, relax or take an optional cogwheel train up to Gornergrat for a spectacular view of the surrounding snow-covered peaks. Afternoon board the train to Täsch where our bus is waiting to take us over the breath-taking Nufenen Pass into the Italian speaking part of Switzerland, to the garden city of Lugano. Overnight in Lugano.

5th day : We leave Lugano and drive along the scenic road to Gandria where we cross the border into Italy. Along the romantic shores of Lake Como we pass by Menaggio and reach Chiavenna in the lovely Bregaglia Valley. In Castasegna we re-enter to Switzerland and drive thirteen hairpin bends over the Maloja Pass. Passing by crystal blue Lake Sils and Silvaplana we reach the world-renowned mountain resort of St. Moritz in the late afternoon. Dinner & overnight in St Moritz.

6th day : We leave St. Moritz in the morning and cross the Julier Pass to reach Chur. In the capital of Principality of Liechtenstein, Vaduz, there will be time for lunch and for sightseeing. This tiny country with the mighty castle, which is the home of the present Prince and his family, attracts visitors from all over the world. In the afternoon we will return to Zurich through the Toggenburg region with its picturesque farmhouses. Overnight in Zurich.

7th day : At 10.00 a.m. our bus will pick you up for a tour that shows you the most interesting sights of Zurich and its surroundings. We start with a city-tour of Zurich. Along the Höhenstrasse that offers spectacular views into the Alps, we drive to Rapperswil, the town of the Roses, where you will see the Rose garden, the castle and the deer park on the Lindenhof. Return to Zurich by boat approx. 4 p.m. – return to your hotel individually. Overnight in Zurich.

8th day : Breakfast is served at the hotel. Check out individually not later than 11 a.m.

Included : » Deluxe Motor Coach including comfortable reclining seats, large windows, ample space for passengers and luggage, toilet, refrigerator, microphone and stereo equipment » English & Spanish speaking guide guaranteed » Selected first class hotels (4* or 3*S hotels) » All rooms with private bath or shower » Porterage service included in all hotels (up to 1 suitcase per person)

Extras per person: » Pre & post tour accommodation (conditions at the end of the document) » Optional excursion &/or visits in each cities can be arranged directly with the tour director (No Credit Cards accepted)

PRICES PER PERSON IN CHF – Departure guaranteed every Monday from APRIL 26, 2021 to OCTOBER 11, 2021 Rate per person in Swiss Francs

In double occupancy CHF 2320.00

Single supplement CHF 480.00

Senior Discount CHF 40.00

All rates are subject to change – please contact us for any further questions [email protected] 4 / 29

SWISS GRAND ALPINE TOUR (ZA06Z) Zurich – Interlaken – Geneva – Zermatt – Lugano – St Moritz – Zurich

Tour programme 6 days / 5 nights (Monday to Saturday)

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PRICES PER PERSON IN CHF – Departure guaranteed every Monday from APRIL 26, 2021 to OCTOBER 11, 2021 Rate per person in Swiss Francs

In double occupancy CHF 1990.00

Single supplement CHF 300.00

Senior Discount CHF 40.00

All rates are subject to change – please contact us for any further questions [email protected] 6 / 29

SWISS GRAND ALPINE TOUR with Glacier Express (ZGL6Z) Zurich – Interlaken – Geneva – Zermatt – St Moritz – Zurich

All rates are subject to change – please contact us for any further questions [email protected] 7 / 29

will board a cogwheel train that takes us to the mountain resort of Zermatt at the foot of the mighty Matterhorn. Dinner & overnight in Zermatt.

4th day : Full day at leisure in Zermatt–admire the quaint farm houses and barns in their unique style, do some shopping, relax or take an optional cogwheel train up to Gornergrat for a spectacular view of the surrounding snow-covered peaks. Dinner & overnight in Zermatt.

5th day (unescorted): Today you will travel on the legendary “Glacier Express Train”. You board the train in Zermatt in the morning and a magnificent traveling day is ahead of you. Seated (2nd class) in a comfortable premium panoramic viewing car, you will pass by breath- taking mountain scenery, snow-covered peaks, meadows with wild flowers and tiny old villages. Delicious lunch is served right at your seat along with a movable table on which you can dine in comfort. In the late afternoon you will arrive at the world-renowned mountain resort of St. Moritz. Dinner & overnight in St Moritz.

PRICES PER PERSON IN CHF – Departure guaranteed every Monday from APRIL 26, 2021 to OCTOBER 11, 2021 Glacier Express train seats (mandatory) is subject to availabilities Rate per person in Swiss Francs

In double occupancy CHF 2370.00

Single supplement CHF 280.00

Senior Discount CHF 40.00

All rates are subject to change – please contact us for any further questions [email protected] 8 / 29

SWISS CHARMING TOUR (ZC04Z) Zurich – Interlaken – Geneva – Zermatt – Zurich

Tour program 4 days / 3 nights (Monday to Thursday)

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4th day : Morning at leisure in Zermatt–admire the quaint old farm houses and barns in their unique style, do some shopping, relax or take an optional cogwheel train up to Gornergrat for a spectacular view of the surrounding snow-covered peaks. Afternoon board the train to Täsch where our bus is waiting to take us over the breath-taking Nufenen Pass to Airolo. Return to Zurich by bus or train.

Arrival in Zurich at approximately 5pm.

PRICES PER PERSON IN CHF – Departure guaranteed every Monday from APRIL 26, 2021 to OCTOBER 11, 2021 Rate per person in Swiss Francs

In double occupancy CHF 1440.00

Single supplement CHF 200.00

Senior Discount CHF 30.00

All rates are subject to change – please contact us for any further questions [email protected] 10 / 29

SWISS GRAND ALPINE TOUR & Jungfraujoch - Top of Europe (IA07Z) Zurich – Interlaken – Geneva – Zermatt – Lugano – St Moritz – Zurich

Tour program 7 days / 6 nights (Sunday to Saturday)

1st day: We leave Zurich at 8.00 a.m. for a guided tour to the magnificent alpine world of the Bernese Oberland. In Lauterbrunnen we board the cogwheel train for a most interesting mountain train trip via Kleine Scheidegg at the foot of the famous Eiger North Face to Jungfraujoch–Top of Europe at 3 454 m /11 333 ft–Europe’s highest railway station. Today’s highlights include the beautiful Ice Palace, the Sphinx Observation Hall overlooking the Aletsch Glacier (Switzerland’s largest glacier) and the snow-capped peaks of the neighbouring countries, in the late afternoon check-in at your hotel in Interlaken. Overnight in Interlaken.

2nd day: Today’s day is at your leisure. Interlaken is located between the lakes of Thun and Brienz, at the foot of the towering trio of the Eiger, Mönch and Jungfrau. A perfect place to relax, or to do some sightseeing and shopping along the Höheweg, the boulevard street in Interlaken with nice restaurants, elegant fashion, watch and jeweller’s shops. Interlaken is ideally located for many excursions. Enjoy a leisurely cruise on a modern motor ship or one of the renovated stately steamers on Lake of Thun. At about 6 p.m. meet with your guide in the lobby for the coach tour starting the following morning. Overnight in Interlaken.

3rd day: We leave Interlaken in the morning and drive along beautiful Lake of Thun to the Swiss capital, Berne. The city is attractively set on a steep sided curve of the River Aare and backed by the majestic Alps. A city tour to the Old Town includes the Clock Tower, Kramgasse, and the 15th century Cathedral of St. Vincent. A drive south takes us to the scenic dairy farmlands, to Gruyères. A beautiful hilltop town, preserved against time, which could be the magical setting for fairy tales with its impressive, medieval castle. An informative visit to a factory of delicious milk product is a further highlight of our day. We continue our drive to the Vaud Riviera and reach Geneva, the most cosmopolitan city of Switzerland. Overnight in Geneva.

All rates are subject to change – please contact us for any further questions [email protected] 11 / 29

4th day: We start with a city tour of Geneva this morning. We will show you the beautiful parks along the lake, the unique town-hall and the European seat of the United Nations. In the late morning we leave Geneva and drive to Lausanne and Montreux. We pass by Chillon Castle, the 13th century fortress made famous by Lord Byron’s poem. In the afternoon we proceed through the Valais, the valley of the river Rhone with its orchards and vineyards. At Täsch we will board a cogwheel train that takes us to the mountain resort of Zermatt at the foot of the mighty Matterhorn. Dinner & overnight in Zermatt.

5th day : Morning at leisure in Zermatt– admire the quaint old farm houses and barns in their unique style, do some shopping, relax or take an optional cogwheel train up to Gornergrat for a spectacular view of the surrounding snow-covered peaks. Afternoon board the train to Täsch where our bus is waiting to take us over the breath-taking Nufenen Pass into the Italian speaking part of Switzerland, to the garden city of Lugano. Overnight in Lugano.

PRICES PER PERSON IN CHF – Departure guaranteed on Sundays : May 2, 16, 30/ June 13, 27 / July 11, 25 / August 8, 22 / September 5, 19 2021 Rate per person in Swiss Francs

In double occupancy CHF 2370.00

Single supplement CHF 380.00

Senior Discount CHF 40.00

All rates are subject to change – please contact us for any further questions [email protected] 12 / 29

SWISS CHARMING TOUR & Jungfraujoch - Top of Europe (IC05Z) Zurich – Interlaken – Geneva – Zermatt – Zurich

Tour programme 5 days / 4 nights (Sunday to Thursday)

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3rd day : An informative visit to a factory of delicious milk product is a further highlight of our day. We continue our drive to the Vaud Riviera and reach Geneva, the most cosmopolitan city of Switzerland. Overnight in Geneva.

Arrival in Zurich at approximately 5pm.

PRICES PER PERSON IN CHF – Departure guaranteed on Sundays : May 2, 16, 30/ June 13, 27 / July 11, 25 / August 8, 22 / September 5, 19 2021 Rate per person in Swiss Francs

In double occupancy CHF 1800.00

Single supplement CHF 270.00

Senior Discount CHF 30.00

All rates are subject to change – please contact us for any further questions [email protected] 14 / 29

ROMANTIC SWISS TOUR (ZR02G) Zurich – Interlaken – Geneva

Tour programme 2 days / 1 night (Monday to Tuesday)

Arrival in Geneva at approximately 5.30pm.

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PRICES PER PERSON IN CHF – Departure guaranteed every Monday from APRIL 26, 2021 to OCTOBER 11, 2021 Rate per person in Swiss Francs

In double occupancy CHF 600.00

Single supplement CHF 70.00

Senior Discount CHF 10.00

All rates are subject to change – please contact us for any further questions [email protected] 16 / 29

TYPICAL SWISS TOUR (GT04Z) Geneva – Zermatt – Lugano – St Moritz – Zurich

Tour programme 4 days / 3 nights (Wednesday to Saturday)

1st day: We start with a city tour of Geneva this morning. We will show you the beautiful parks along the lake, the unique town-hall and the European seat of the United Nations. In the late morning we leave Geneva and drive to Lausanne and Montreux. We pass by Chillon Castle, the 13th century fortress made famous by Lord Byron’s poem. Time for lunch in Montreux, in the afternoon we proceed through the Valais, the valley of the river Rhone with its orchards and vineyards. At Täsch we will board a cogwheel train that takes us to the mountain resort of Zermatt at the foot of the mighty Matterhorn. Dinner & overnight in Zermatt.

2nd day : Morning at leisure in Zermatt– admire the quaint old farm houses and barns in their unique style, do some shopping, relax or take an optional cogwheel train up to Gornergrat for a spectacular view of the surrounding snow-covered peaks. Afternoon board the train to Täsch where our bus is waiting to take us over the breath-taking Nufenen Pass into the Italian speaking part of Switzerland, to the garden city of Lugano. Overnight in Lugano.

3rd day : We leave Lugano and drive along the scenic road to Gandria where we cross the border into Italy. Along the romantic shores of Lake Como we pass by Menaggio and reach Chiavenna in the lovely Bregaglia Valley. In Castasegna we re-enter to Switzerland and drive thirteen hairpin bends over the Maloja Pass. Passing by crystal blue Lake Sils and Silvaplana we reach the world-renowned mountain resort of St. Moritz in the late afternoon. Dinner & overnight in St Moritz.

All rates are subject to change – please contact us for any further questions [email protected] 17 / 29

4th day : We leave St. Moritz in the morning and cross the Julier Pass to reach Chur. In the capital of Principality of Liechtenstein, Vaduz, there will be time for lunch and for sightseeing. This tiny country with the mighty castle, which is the home of the present Prince and his family, attracts visitors from all over the world. In the afternoon we will return to Zurich through the Toggenburg region with its picturesque farmhouses. Arrival in Zurich at approximately 5pm.

PRICES PER PERSON IN CHF – Departure guaranteed every Wednesday from April 28, 2021 to OCTOBER 13, 2021 Rate per person in Swiss Francs

In double occupancy CHF 1270.00

Single supplement CHF 145.00

Senior Discount CHF 30.00

All rates are subject to change – please contact us for any further questions [email protected] 18 / 29

SWISS PANORAMA TOUR (GP06Z) Geneva – Zermatt – Lugano – St Moritz – Zurich

Tour programme 6 days / 5 nights (Wednesday to Monday)

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5th day : At 10.00 a.m. our bus will pick you up for a tour that shows you the most interesting sights of Zurich and its surroundings. We start with a city-tour of Zurich. Along the Höhenstrasse that offers spectacular views into the Alps, we drive to Rapperswil, the town of the Roses, where you will see the Rose garden, the castle and the deer park on the Lindenhof. Return to Zurich by boat approx. 4 p.m. – return to your hotel individually. Overnight in Zurich.

6th day : Breakfast is served at the hotel. Check out individually not later than 11 a.m.

PRICES PER PERSON IN CHF – Departure guaranteed every Wednesday from April 28, 2021 to OCTOBER 13, 2021 Rate per person in Swiss Francs

In double occupancy CHF 1580.00

Single supplement CHF 315.00

Senior Discount CHF 40.00

All rates are subject to change – please contact us for any further questions [email protected] 20 / 29

SWISS SPLENDOUR TOUR (GS07G) Geneva – Zermatt – Lugano – Zurich – Interlaken - Geneva

Tour programme 7 days / 6 nights (Wednesday to Tuesday)

All rates are subject to change – please contact us for any further questions [email protected] 21 / 29

6th day: We leave Zurich at 8.30 a.m. A short drive takes us to the city of Lucerne where we visit the Lion Monument and walk over the 14th century wooden bridge, time at leisure for shopping and sightseeing. At noon we proceed to the mountain resort of Engelberg. A cable car ride to the summit of Mount Titlis brings you up into the high alpine region with its glaciers and eternal ice. Enjoy a magnificent ride in the revolving “ROTAIR” gondola (Take a warm sweater along). In the afternoon we cross Brunig Pass to the Bernese Oberland and reach the village Brienz, which is famous for its long tradition of woodcarving. We continue to the holiday resort of Interlaken at the foot of Jungfrau mountain. Overnight in Interlaken.

7th day: We leave Interlaken in the morning and drive along beautiful Lake of Thun to the Swiss capital, Berne. The city is attractively set on a steep sided curve of the River Aare and backed by the majestic Alps. A city tour to the Old Town includes the Clock Tower, Kramgasse, and the 15th century Cathedral of St. Vincent. A drive south takes us to the scenic dairy farmlands, to Gruyères. A beautiful hilltop town, preserved against time, which could be the magical setting for fairy tales with its impressive, medieval castle. An informative visit to a factory of delicious milk product is a further highlight of our day. We continue our drive to the Vaud Riviera and reach Geneva, the most cosmopolitan city of Switzerland.

Arrival in Geneva at approximately 5.30pm.

PRICES PER PERSON IN CHF – Departure guaranteed every Wednesday from April 28, 2021 to October 06, 2021 Rate per person in Swiss Francs

In double occupancy CHF 2170.00

Single supplement CHF 380.00

Senior Discount CHF 40.00

All rates are subject to change – please contact us for any further questions [email protected] 22 / 29

SWISS SPLENDOUR TOUR & Glacier Express (GGL7G) Geneva – Zermatt – Lugano – Zurich – Interlaken - Geneva

2nd day : Full day at leisure in Zermatt–admire the quaint farm houses and barns in their unique style, do some shopping, relax or take an optional cogwheel train up to Gornergrat for a spectacular view of the surrounding snow-covered peaks. Dinner & overnight in Zermatt.

3rd day (unescorted): Today you will travel on the legendary “Glacier Express Train”. You board the train in Zermatt in the morning and a magnificent traveling day is ahead of you. Seated (2nd class) in a comfortable premium panoramic viewing car, you will pass by breath- taking mountain scenery, snow-covered peaks, meadows with wild flowers and tiny old villages. Delicious lunch is served right at your seat along with a movable table on which you can dine in comfort. In the late afternoon you will arrive at the world-renowned mountain resort of St. Moritz. Dinner & overnight in St Moritz.

All rates are subject to change – please contact us for any further questions [email protected] 23 / 29

Arrival in Geneva at approximately 5.30pm.

PRICES PER PERSON IN CHF – Departure guaranteed every Wednesday from April 28, 2021 to OCTOBER 06, 2021 Glacier Express train seats (mandatory) is subject to availabilities Rate per person in Swiss Francs

In double occupancy CHF 2550.00

Single supplement CHF 350.00

Senior Discount CHF 40.00

All rates are subject to change – please contact us for any further questions [email protected] 24 / 29

WEEK END PACKAGE (ZRHWP) Zurich

Tour programme 3 days / 2 nights (Saturday to Monday)

1st day: Individual arrival and check-in at your hotel. Overnight in Zurich.

2nd day: At 10.00 a.m. our bus will pick you up for a tour that shows you the most interesting sights of Zurich and its surroundings. We start with a city tour of Zurich. Along the Höhenstrasse that offers spectacular views into the Alps, we drive to Rapperswil, the town of the roses, where you will see the rose garden, the castle and the deer park on the Lindenhof. Return to Zurich by boat approx. 4 p.m.–return to your hotel individually. Overnight in Zurich.

3rd day: Breakfast is served at hotel. Check out individually not later than 11 a.m.

Included : » Deluxe Motor Coach including comfortable reclining seats, large windows, ample space for passengers and luggage, toilet, refrigerator, microphone and stereo equipment » English & Spanish speaking guide guaranteed on Day 2 » Selected first class hotels (4* or 3*S hotels) » All rooms with private bath or shower » Porterage service included in all hotels (up to 1 suitcase per person)

All rates are subject to change – please contact us for any further questions [email protected] 25 / 29

PRICES PER PERSON IN CHF – Departure guaranteed every Saturday from APRIL 26, 2021 to OCTOBER 11, 2021 Rate per person in Swiss Francs

In double occupancy CHF 330.00

Single supplement CHF 170.00

Senior Discount Not applicable

All rates are subject to change – please contact us for any further questions [email protected] 26 / 29

Conditions

Conclusion of contract All agreements, additional clauses and special requirements shall be stipulated in written form.

Departures Guaranteed departures from Zurich and Geneva until 5 weeks prior to departure date. Bookings subject to availability from 5 weeks before the departure date. Zurich: Renaissance Zurich Tower Hotel, Turbinenstrasse 20, Zurich, 8005 Switzerland. Check- in at the Hans Meier Tourist Ltd. counter in the lobby 30 minutes before the departure. Geneva: 9.00 a.m. Geneva Bus Terminal, Place Dorcière, 1201 Geneva. Clients are kindly requested to meet 15 minutes prior to departure time. Or with pre-tour accommodation booked with us, pick up is from Hotel Ramada Encore, Route des Jeunes 12, 1227 Geneva-Carouge.

Children Children between 4 and 12 years receive 20 % discount (on the package price only) when accommodated in their parents’ room (triple room or double with extra bedroom).

Triple room (upon request) The rate per person (adult) in triple room is the same as the listed per person in double occupancy, indeed there is no reduction in case 3 adults are sharing one room. Children rate is only granted for 1 child (4-12yrs) accommodated with two adults in one triple room. After reaching the 12th birthday they child/teenager is charged the adult rate.

Hotels Although no changes are anticipated, we reserve the right to make changes in hotels where deemed necessary or advisable. Substitutes will be equal in quality. Buffet Breakfast at the hotels throughout the trip and dinners where indicated. Triple room will be on request (same price per person as double basis) - Interlaken : Hotel Interlaken or similar - Geneva : Hotel Ramada Encore, Carouge or similar - Zermatt : Hotel Alex or similar - Lugano : Hotel De La Paix or similar - St. Moritz : Hotel Schweizerhof or similar - Zurich : Renaissance Zurich Tower Hotel or similar

Passport and Visa Requirements Valid passport is needed for travel in Europe. In addition, passengers from certain countries may require visa for Switzerland: please check with your travel agent.

Itinerary If unforeseen conditions beyond the control of SM Travel, the tour operator reserves the right to make changes in the itinerary, timetable and activities.

Senior Citizen Discount Discount will be granted to Senior Citizens at the age of 60 and above. The exact date of birth is to be given at the time of booking (no discount can be granted afterwards).

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Pre & Post tour accommodation (1 night before & after the tour guaranteed)  ZURICH Renaissance Zurich Tower Hotel 4* Double room incl. breakfast & taxes : CHF 125.-/person Single supplement incl. breakfast & taxes : CHF 85.- /person  GENEVA Hotel Ramada Encore 3*S Double room incl. breakfast & taxes : CHF 130.- /person Single supplement incl. breakfast & taxes : CHF 85.- /person

Gratuities To the guide and driver at the end of a tour are customarily left to the discretion of the tour members, and are therefore not included in the tour cost.

Insurances The liability of travel, transport and airline companies is the clients’ own responsibility. SM Travel therefore recommends to the client to arrange for appropriate supplementary insurance cover (for example luggage, cancellation, accidents, illness, and possible repatriation costs). The all-inclusive prices quoted by SM Travel include no insurance cover.

Payment The full travel price or balance inclusive of all accumulating bank charges shall be paid before commencement of the tour. In the event of payment not being received by the agreed date, we reserve the right not to provide all services and also to claim cancellation costs in accordance with the conditions below. Also SM Travel reserves the right to charge the additional costs for sending the documents overseas or depositing them at a Swiss Airport.

Cancellation Conditions in case of cancellation of the tour - on the official price : From booking time till 30 days prior departure = CHF 80.00 between 30 & 21 days prior departure = 10% between 20 to 15 days prior departure = 25% between 14 to 7 days prior departure= 50% Less then 7 days prior departure & No-Show= 100%

Alterations Changes to the original booking entail expenses which have to be passed on. The appropriate fee being CHF 80.– per alteration.

Complaints Attempts should be made in the first instance to rectify any difficulties directly with the tour director, our local representative or supplier. Should any difficulties not be resolved as they occur and you wish to lodge a claim, this must be made in writing with supporting documentation (confirmation of the supplier, train tickets and reservations etc.) within 30 days after your last travel day booked with SM Travel.

Important : Prices are subject to change and will be guaranteed, as well as the availability, at the confirmation.

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SMT - Swiss Motivation Travel Tel. +41 22 731 65 20 / +41 79 203 88 58 [email protected] www.smtravel.com

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