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Coming Together 7:00 A.M

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Coming Together 7:00 A.M Important milestones Moving forward together We’re here to help Early Spring As President and CEO of Florida Please get in touch if you have any Community Bank, I want to tell you why questions or concerns. • We’ll begin replacing FCB ATMs with we’re joining forces with Synovus Bank. Synovus ATMs. Please read the ATM From the first day of our negotiations, I section in this brochure for details By phone: knew FCB had found a perfect match— 1-888-850-0804 about exciting new features available one that would benefit FCB customers in Coming together 7:00 a.m. to 11:00 p.m. Eastern time, at Synovus ATMs. both the short term and long run. 7 days a week What you can expect as • You’ll receive a packet of information I’ve been hearing from customers that in the mail explaining what will change Florida Community Bank while they appreciate all FCB offers them, Online: as your FCB accounts and services they wish our footprint extended beyond synovus.com/welcomefcb joins the Synovus family. transition to Synovus. In rare cases, the state of Florida. Now, as part of account numbers may change. If that Synovus, you’ll have access to branches In person: happens, you’ll get a separate mailing and ATMs throughout the Southeast. with your new account number. Stop by your local FCB banking center during banking hours • For customers who use Business As a Synovus customer, I believe you’ll Electronic Banking, we’ll send you find everything feels familiar. That’s a mailing about any updates to that because Synovus operates under the service. same principles as FCB; we’re both banks that put our customers—and our communities—first. You’ll also benefit Late Spring from an expanded range of products and services that will meet your needs, even • FCB personal banking customers will as your needs may grow and change. receive a temporary password and instructions for logging in to the My The associates you’ve developed Synovus digital banking platform. relationships with will stay with us, and I will too. In the coming months, my • You’ll receive your final FCB deposit primary goal is to make sure you’re well- account statement. informed and comfortable during the • FCB will be fully part of the Synovus transition. We’re working hard to make family, and the transition to your new as few changes as possible, ensuring no accounts will be complete. disruption to your banking habits. As Synovus, we look forward to exceeding your expectations for years to come. Kent S. Ellert President and Chief Executive Officer Florida Community Bank Synovus Bank, Member FDIC and Equal Housing Lender LD1 Here’s what you need What to expect ATMs For now, please keep banking as you always You can use your FCB Visa® debit card at to know as we come do—you don’t need to take any action. over 300 Synovus ATMs across the Southeast with no fee. Visit synovus.com/locations to see together with Synovus. Watch your mailbox in the coming months. In all the Synovus branches and ATMs throughout early spring, we’ll send you more information Florida, Georgia, Alabama, Tennessee, and as your FCB accounts transition to Synovus. South Carolina. FCB will officially take on the We know you have questions, and we’re Synovus name in late spring 2019. continuing to collect details for you. Please In early spring, we’ll begin replacing FCB ATMs regularly visit synovus.com/welcomefcb for with new Synovus ATMs, which allow you to the latest information about the merger. make deposits, get cash in a variety of bills (such as $1, $5, $20, and $100 bills), and receive your Account numbers ATM receipts via text to your mobile phone. Most account numbers will remain the same. In the rare case yours is changed, we’ll send Online banking and mobile banking you a separate mailing in early spring listing For now, keep using the same online banking your new account number. services and mobile banking apps that you use today. Checks and deposit slips For customers who use Business Electronic Keep using your FCB checks and deposit slips. Banking, we’ll send you a mailing in early spring If you need new checks before your account about any updates to that service. moves to Synovus, please order the minimum number. We’ll send you information soon on Personal account holders can begin using how to order Synovus checks and deposit slips. the My Synovus digital banking platform at synovus.com in late spring. Direct deposits and automatic drafts We’ll send you more detailed information soon Synovus will continue to accept your about when your online banking account will direct deposits and automatic drafts (ACH convert to My Synovus. The My Synovus app will transactions). You don’t need to take any action. be available for iPhone® and Android® devices. Debit cards Loans In early spring, we’ll send you more information Your loan terms and conditions will stay the about when to expect your new debit card same, including the amount of your monthly from Synovus. payment. Paperless statements Credit cards If you currently receive paperless statements You can keep using your FCB credit card as (e-statements) from FCB, you’ll begin receiving you always have. paperless statements from Synovus in late spring after your accounts move to Synovus. Your statements previously available through FCB Online Banking will be available through Deposit and loan products are provided through Synovus Bank. The service marks and trademarks used herein belong to the My Synovus digital banking platform. their respective owners..
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