A Guide to Services and Activities for Families
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BMCC-C&F Directory-0317.qxp_Layout 1 28/03/2017 2:33 pm Page 1 A GUIDE TO SERVICES AND ACTIVITIES FOR FAMILIES 2O17 BMCC-C&F Directory-0317.qxp_Layout 1 28/03/2017 2:33 pm Page 2 WELCOME THIS BLUE MOUNTAINS CITY COUNCIL GUIDE CONNECTS YOU WITH EVERYTHING THE COMMUNITY HAS TO OFFER TO YOU AND THE CHILDREN YOU CARE ABOUT! 3rd edition. This booklet was produced by Blue Mountains City Council. To download a copy of this booklet visit www.bmcc.nsw.gov.au (go to ‘Council Services’ then ‘Community Services’ then ‘Children’s Services’) Blue Mountains City Council or www.strongerfamilies.co For more information on services and (go to ’child friendly city’) facilities available go to For enquiries or orders contact: 4780 5542 www.bmcc.nsw.gov.au Postal address: Locked Bag 1005, Alternatively contact Council’s Child and Katoomba NSW 2780 Family Services Development Officer on An accessible version of this guide is 4780 5542. available on Council’s website. People with The Blue Mountains City Council recognises the vision impairment and those who use Gundungurra and Darug people as the screen readers may find the accessible traditional custodians of the Blue Mountains. version to be helpful. © BMCC 2017 While care has been taken to ensure that information contained in this publication is true and correct at the time of publication, changes in circumstances after the time of publication may impact on the accuracy of this information. Blue Mountains City Council gives no warranty or assurance, and makes no representation as to the accuracy or reliability of any information or advice contained therein, or that it is suitable for your intended use. Listings in part of this guide do not imply any form of endorsement by Council of the goods, services and/or works provided by that provider. Those wishing to engage any listed providers should rely upon their own enquiries as relevant to their needs. BMCC-C&F Directory-0317.qxp_Layout 1 28/03/2017 2:33 pm Page 3 MESSAGE FROM THE MAYOR Dear Blue Mountains Resident, I am pleased to present the 3rd Edition of the Blue Mountains Guide to Services & Activities for Families, which provides listings of services and activities available to families living in the Blue Mountains Local Government Area. Whether you’re in a family with young children, with teenagers, with a member that has a disability, an Aboriginal family, a single-parent family, or a same-sex parent family, this booklet will help you to find services and support, as well as show you some of the fantastic recreational activities that the City of Blue Mountains has to offer during the different stages of life. For people with vision impairment and for those who use screen readers, an accessible, downloadable version of this guide is available on the Blue Mountains City Council’s website, www.bmcc.nsw.gov.au. If you require more information about this guide, contact the Children and Family Services Development Officer on 4780 5542. Cr Mark Greenhill OAM Mayor, Blue Mountains City Council BMCC-C&F Directory-0317.qxp_Layout 1 28/03/2017 2:33 pm Page 4 CONTENTS Emergency Contacts & Information . 7 Prenatal Services . 16 Emergency Services . 8 Maternity Hospitals. 16 Hospitals and Medical Help . 8 Caring for Babies and Toddlers . 16 Crisis Helplines . 8 Parenting Support. 17 Child Protection7 . 8 Foster Parents & Families . 19 NSW Community Services Centres . 9 Community Hubs and Groups for Parents and Children . 20 Domestic & Family Violence Services . 9 Stronger Families Alliance School Emergency Relief . 9 Community Hubs . 20 Family Support Services . 9 Playgroups & Supported Neighbourhood Centres. 10 Playgroups. 20 Financial Support Services . 11 Other Groups for Children and Families . 21 Financial Counselling Services . 12 Childcare and Preschool Services Food Vouchers & Food Parcels . 12 (0-6 years) . 22 Free and Affordable Meals . 12 Long Day Care Centres. 23 Housing & Accommodation Services . 13 Community Managed Long Day Care Services for Families . 15 Centres. 23 MANY OF THESE SERVICES ARE ALSO ACTIVE ON SOCIAL MEDIA BMCC-C&F Directory-0317.qxp_Layout 1 28/03/2017 2:33 pm Page 5 CONTENTS Privately Owned Long Day Care Early Links. 38 Centres. 23 Ability Links . 38 Preschools . 24 My Choice Matters. 38 Community Managed Preschools . 24 National Relay Service . 38 Privately Owned Preschools. 24 Disability Hotline . 39 Family Day Care . 25 Aboriginal & Torres Strait Islander . 39 Occasional Care . 25 Advocacy . 40 Choosing an early childhood service . 26 Carer and Parent Support Services . 41 Child Care Subsidies . 26 Complaints about Services. 41 Schools and Education Support . 27 Culturally and Linguistically Diverse Transition to School Programs . 28 (CALD) . 41 School Run Transition to School Disability Specific. 42 Programs. 28 Early Childhood . 42 Out of School Hours (OOSH) Services. 28 Education . 43 Vacation Care. 29 Employment Assistance . 45 Family Day Care . 29 Equipment . 45 Choosing an Out Of School Hours Family Support . 46 Care Service . 30 Financial Support for Families with Primary Schools . 31 a Child or Adult with disability . 47 Public Schools . 31 Holiday Accommodation . 47 Private Schools . 31 Home Modifications & Maintenance. 48 High Schools . 32 Hospitals . 48 State Schools . 32 In-home Support . 49 Private Schools . 32 Legal. 49 Youth Services. 33 Libraries and Toy Borrowing. 50 Mountains of Help (for Young People) . 34 Parents with a Disability . 50 Families with Disability . 36 Recreation & Social Support. 50 National Disability Insurance Scheme Siblings and Young Carers. 51 (NDIS) . 37 Transport. 52 Accessing Disability Services Young People with Disability. 52 with the NDIS . 37 General Services Directory . 53 Disability Organisations in the Blue Aboriginal Community . 54 Mountains. 37 Culturally & Linguistically Diverse NDIS Eligibility. 38 (CALD) . 55 MANY OF THESE SERVICES ARE ALSO ACTIVE ON SOCIAL MEDIA BMCC-C&F Directory-0317.qxp_Layout 1 28/03/2017 2:33 pm Page 6 CONTENTS Government. 56 and Child-minding . 71 Local Government . 55 Learn to Swim . 71 State Government . 56 Tumbling and Trampolining. 71 Federal Government. 56 Movie Theatres . 71 Health Services . 57 Index of Telephone Numbers. 72 Community Health Centres . 57 A. 73 Dental: Nepean Blue Mountains Local Health District (NBMLHD) Oral Health B . 73 Service . 58 C. 74 Other Health Services. 58 D. 74 Pharmacies. 59 E . 74 Housing and Accommodation . 59 F . 74 Legal. 60 G. 74 LGBTI Support . 60 H. 75 Mental Health Services . 61 Men’s Health and Support Services. 62 I. 75 Women’s Health and Support Services . 63 J . 75 Children’s Recreational and Fun K . 75 Activities . 65 L . 75 Parks for Children. 66 M . 75 Bike Tracks for Children . 67 N. 76 Nature Activities and Bushwalks for Children. ..