2020 Total Confirmed Complaint Life Companies Premium Complaints Complaints Index 4 EVER LIFE INSURANCE COMPANY 26,166 0 0 0 5 STAR LIFE INSURANCE COMPANY 1,095,195 0 0 0 AAA LIFE INSURANCE COMPANY 9,064,005 3 0 0 ABILITY INSURANCE COMPANY 584 0 0 0 ACCORDIA LIFE AND ANNUITY COMPANY 3,620,545 0 0 0 AETNA LIFE INSURANCE COMPANY 182,426 0 0 0 ALLIANZ LIFE INSURANCE COMPANY OF NORTH AMERICA 9,407,826 0 0 0 ALLSTATE ASSURANCE COMPANY 4,285,540 0 0 0 ALLSTATE LIFE INSURANCE COMPANY 4,049,470 0 0 0 AMERICAN BANKERS LIFE ASSURANCE CO OF FLORIDA 18,177 0 0 0 AMERICAN EQUITY INVESTMENT LIFE INSURANCE COMPANY 672 0 0 0 AMERICAN FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS 1,733,202 1 0 0 AMERICAN FAMILY LIFE INSURANCE COMPANY 7,500,673 0 0 0 AMERICAN FIDELITY ASSURANCE COMPANY 3,912,394 0 0 0 AMERICAN FIDELITY LIFE INSURANCE COMPANY 27,242 0 0 0 AMERICAN GENERAL LIFE INSURANCE COMPANY 21,199,265 8 1 7.13 AMERICAN HEALTH AND LIFE INSURANCE COMPANY 764,971 0 0 0 AMERICAN HERITAGE LIFE INSURANCE COMPANY 276,104 0 0 0 AMERICAN INCOME LIFE INSURANCE COMPANY 13,161,185 1 0 0 AMERICAN MEMORIAL LIFE INSURANCE COMPANY 3,279,519 1 0 0 AMERICAN NATIONAL INSURANCE COMPANY 4,568,532 0 0 0 AMERICAN NATIONAL LIFE INSURANCE COMPANY OF TEXAS 9,087 0 0 0 AMERICAN PROGRESSIVE LIFE AND HEALTH INSURANCE COMPANY OF NEW YORK 22 0 0 0 AMERICAN PUBLIC LIFE INSURANCE COMPANY 686 0 0 0 AMERICAN REPUBLIC CORP INSURANCE COMPANY 777 0 0 0 AMERICAN REPUBLIC INSURANCE COMPANY 48,332 1 0 0 AMERICAN UNITED LIFE INSURANCE COMPANY 3,930,139 0 0 0 AMERICAN-AMICABLE LIFE INSURANCE COMPANY OF TEXAS 1,264,662 0 0 0 AMERICO FINANCIAL LIFE AND ANNUITY INSURANCE COMPANY 1,880,191 1 0 0 AMERITAS LIFE INSURANCE CORPORATION 5,117,449 1 0 0 AMICA LIFE INSURANCE COMPANY 1,051,788 1 0 0 ANTHEM LIFE INSURANCE COMPANY 44,824 0 0 0 ASSURED LIFE ASSOCIATION 42,818 0 0 0 ASSURITY LIFE INSURANCE COMPANY 804,410 0 0 0 ATHENE ANNUITY & LIFE ASSURANCE COMPANY 1,104,621 1 0 0 ATHENE ANNUITY & LIFE ASSURANCE COMPANY OF NEW YORK 25,088 1 0 0 ATHENE ANNUITY AND LIFE COMPANY 1,161,844 0 0 0 AURORA NATIONAL LIFE ASSURANCE COMPANY 115,652 0 0 0 AUTO-OWNERS LIFE INSURANCE COMPANY 46,408 0 0 0 BALTIMORE LIFE INSURANCE COMPANY (THE) 290,717 0 0 0 BANKERS FIDELITY LIFE INSURANCE COMPANY 5,740 0 0 0 BANKERS LIFE AND CASUALTY COMPANY 5,199,685 5 0 0 BANNER LIFE INSURANCE COMPANY 14,126,778 0 0 0 BENEFICIAL LIFE INSURANCE COMPANY 1,210,498 0 0 0 BERKLEY LIFE AND HEALTH INSURANCE COMPANY 1,026 0 0 0 BERKSHIRE LIFE INSURANCE COMPANY OF AMERICA 89,568 0 0 0 BEST LIFE AND HEALTH INSURANCE COMPANY 8,839 0 0 0 BOSTON MUTUAL LIFE INSURANCE COMPANY 160,859 0 0 0 BRIGHTHOUSE LIFE INSURANCE COMPANY 10,900,681 2 0 0 C. M. LIFE INSURANCE COMPANY 761,050 1 0 0 CANADA LIFE ASSURANCE COMPANY (THE) 634,132 2 1 238.45 CATHOLIC FINANCIAL LIFE 73,360 0 0 0 CATHOLIC ORDER OF FORESTERS 35,130 0 0 0 CENTRAL SECURITY LIFE INSURANCE COMPANY 9,650 0 0 0 CENTRAL STATES HEALTH & LIFE CO OF OMAHA 9,233 0 0 0 CHESAPEAKE LIFE INSURANCE COMPANY (THE) 203,172 2 0 0 CHRISTIAN FIDELITY LIFE INSURANCE COMPANY 1,659 0 0 0 CICA LIFE INSURANCE COMPANY OF AMERICA 3,079 0 0 0 CIGNA HEALTH AND LIFE INSURANCE COMPANY 2 0 0 0 CINCINNATI LIFE INSURANCE COMPANY (THE) 2,914,897 0 0 0 CMFG LIFE INSURANCE COMPANY 5,387,334 0 0 0 COLONIAL LIFE & ACCIDENT INSURANCE COMPANY 2,070,192 1 0 0 COLONIAL PENN LIFE INSURANCE COMPANY 2,307,704 1 0 0 COLUMBIAN LIFE INSURANCE COMPANY 323,433 0 0 0 COLUMBIAN MUTUAL LIFE INSURANCE COMPANY 22,118 0 0 0 COMBINED INSURANCE COMPANY OF AMERICA 576,355 0 0 0 COMMONWEALTH ANNUITY AND LIFE INSURANCE COMPANY 532,336 1 1 284.04 COMPANION LIFE INSURANCE COMPANY 84,774 0 0 0 CONNECTICUT GENERAL LIFE INSURANCE COMPANY 1,282,786 0 0 0 CONTINENTAL AMERICAN INSURANCE COMPANY 50,883 0 0 0 CONTINENTAL GENERAL INSURANCE COMPANY 67,875 0 0 0 CONTINENTAL LIFE INSURANCE COMPANY OF BRENTWOOD, TENNESSEE 43,474 1 0 0 COUNTRY INVESTORS LIFE ASSURANCE COMPANY 1,263,992 0 0 0 COUNTRY LIFE INSURANCE COMPANY 23,376,884 0 0 0 2020 Total Confirmed Complaint Life Companies Premium Complaints Complaints Index CROATIAN FRATERNAL UNION OF AMERICA 3,709 0 0 0 CSI LIFE INSURANCE COMPANY 2,039 0 0 0 DEARBORN LIFE INSURANCE COMPANY 12,286 0 0 0 DELAWARE AMERICAN LIFE INSURANCE COMPANY 12,782 0 0 0 DELAWARE LIFE INSURANCE COMPANY 62,990 0 0 0 ELCO MUTUAL LIFE AND ANNUITY 2,318 0 0 0 ELIPS LIFE INSURANCE COMPANY 966 0 0 0 EMC NATIONAL LIFE COMPANY 173,976 0 0 0 EQUITABLE FINANCIAL LIFE AND ANNUITY COMPANY 60,774 0 0 0 EQUITABLE FINANCIAL LIFE INSURANCE COMPANY 7,160,569 0 0 0 EQUITABLE FINANCIAL LIFE INSURANCE COMPANY OF AMERICA 4,095,294 0 0 0 EQUITRUST LIFE INSURANCE COMPANY 128,847 0 0 0 EVERENCE ASSOCIATION, INC. 27,287 0 0 0 FAMILY HERITAGE LIFE INSURANCE COMPANY OF AMERICA 6,953 0 0 0 FAMILY LIFE INSURANCE COMPANY 146,158 0 0 0 FARM BUREAU LIFE INSURANCE COMPANY 437,028 0 0 0 FARMERS NEW WORLD LIFE INSURANCE COMPANY 25,874,012 5 0 0 FEDERAL LIFE INSURANCE COMPANY 5,091 0 0 0 FEDERATED LIFE INSURANCE COMPANY 2,162,998 0 0 0 FIDELITY & GUARANTY LIFE INSURANCE COMPANY 2,581,279 1 0 0 FIDELITY INVESTMENTS LIFE INSURANCE COMPANY 123,820 0 0 0 FIDELITY LIFE ASSOCIATION, A LEGAL RESERVE LIFE INSURANCE COMPANY 1,521,123 0 0 0 FIDELITY SECURITY LIFE INSURANCE COMPANY 192,114 0 0 0 FIRST ALLMERICA FINANCIAL LIFE INSURANCE COMPANY 129,823 0 0 0 FIRST CATHOLIC SLOVAK LADIES ASSOCIATION OF THE UNITED STATES OF AMERICA 547 0 0 0 FIRST PENN-PACIFIC LIFE INSURANCE COMPANY 841,382 0 0 0 FORETHOUGHT LIFE INSURANCE COMPANY 4,284,410 0 0 0 FREEDOM LIFE INSURANCE COMPANY OF AMERICA 20,084 0 0 0 FUNERAL DIRECTORS LIFE INSURANCE COMPANY 80,056 0 0 0 GARDEN STATE LIFE INSURANCE COMPANY 154,244 0 0 0 GENWORTH LIFE AND ANNUITY INSURANCE COMPANY 12,347,739 0 0 0 GENWORTH LIFE INSURANCE COMPANY 2,113,750 1 0 0 GERBER LIFE INSURANCE COMPANY 2,825,266 1 0 0 GLOBE LIFE AND ACCIDENT INSURANCE COMPANY 4,310,049 4 1 35.08 GOLDEN RULE INSURANCE COMPANY 87,244 0 0 0 GOVERNMENT PERSONNEL MUTUAL LIFE INSURANCE COMPANY 317,003 0 0 0 GPM HEALTH AND LIFE INSURANCE COMPANY 163,489 1 1 924.87 GREAT AMERICAN LIFE INSURANCE COMPANY 155,096 0 0 0 GREAT SOUTHERN LIFE INSURANCE COMPANY 567,986 1 0 0 GREAT WESTERN INSURANCE COMPANY 5,462,181 1 0 0 GREAT-WEST LIFE & ANNUITY INSURANCE COMPANY 5,105,806 0 0 0 GUARANTEE TRUST LIFE INSURANCE COMPANY 59,313 0 0 0 GUARANTY INCOME LIFE INSURANCE COMPANY 1,253 0 0 0 GUARDIAN INSURANCE & ANNUITY COMPANY, INC. (THE) 346,506 0 0 0 GUARDIAN LIFE INSURANCE COMPANY OF AMERICA (THE) 35,549,913 0 0 0 GUGGENHEIM LIFE AND ANNUITY COMPANY 3,354 0 0 0 HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY 17,994,351 1 0 0 HCC LIFE INSURANCE COMPANY 285,526 0 0 0 HEALTH NET LIFE INSURANCE COMPANY 2,815 0 0 0 HOMESTEADERS LIFE COMPANY 1,436,510 0 0 0 HORACE MANN LIFE INSURANCE COMPANY 981,017 0 0 0 IA AMERICAN LIFE INSURANCE COMPANY 174,930 0 0 0 IDEALIFE INSURANCE COMPANY 5,762 0 0 0 ILLINOIS MUTUAL LIFE INSURANCE COMPANY 106,892 0 0 0 INDEPENDENT ORDER OF FORESTERS 6,300,081 0 0 0 INDIVIDUAL ASSURANCE COMPANY, LIFE, HEALTH & ACCIDENT (24) 0 0 0 INDUSTRIAL ALLIANCE INSURANCE AND FINANCIAL SERVICES, INC. 29,951 0 0 0 INTEGRITY LIFE INSURANCE COMPANY 1,463 0 0 0 INTRAMERICA LIFE INSURANCE COMPANY 514 0 0 0 INVESTORS HERITAGE LIFE INSURANCE COMPANY 829 0 0 0 INVESTORS LIFE INSURANCE COMPANY OF NORTH AMERICA 36,189 0 0 0 JACKSON NATIONAL LIFE INSURANCE COMPANY 5,918,177 3 1 25.55 JEFFERSON NATIONAL LIFE INSURANCE COMPANY 44,769 0 0 0 JOHN ALDEN LIFE INSURANCE COMPANY 52,113 0 0 0 JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY 1,440 0 0 0 JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) 36,737,272 0 0 0 KANSAS CITY LIFE INSURANCE COMPANY 2,646,606 0 0 0 KNIGHTS OF COLUMBUS 5,598,386 1 0 0 LAFAYETTE LIFE INSURANCE COMPANY (THE) 3,383,842 0 0 0 LANDMARK LIFE INSURANCE COMPANY 1,697 0 0 0 LIBERTY BANKERS LIFE INSURANCE COMPANY 71,139 0 0 0 LIBERTY NATIONAL LIFE INSURANCE COMPANY 578,215 0 0 0 LIFE INSURANCE COMPANY OF NORTH AMERICA 13,326,853 0 0 0 LIFE INSURANCE COMPANY OF THE SOUTHWEST 7,013,519 0 0 0 2020 Total Confirmed Complaint Life Companies Premium Complaints Complaints Index LIFE OF THE SOUTH INSURANCE COMPANY 121,386 0 0 0 LIFEMAP ASSURANCE COMPANY 8,655,943 0 0 0 LIFESECURE INSURANCE COMPANY 8,230 0 0 0 LIFESHIELD NATIONAL INSURANCE CO. 18,622 0 0 0 LINCOLN BENEFIT LIFE COMPANY 11,615,591 0 0 0 LINCOLN HERITAGE LIFE INSURANCE COMPANY 3,056,539 2 0 0 LINCOLN LIFE & ANNUITY COMPANY OF NEW YORK 119,899 0 0 0 LINCOLN LIFE ASSURANCE COMPANY OF BOSTON 7,035,631 0 0 0 LINCOLN NATIONAL LIFE INSURANCE COMPANY (THE) 52,164,728 1 0 0 LOYAL AMERICAN LIFE INSURANCE COMPANY 46,278 0 0 0 LUMICO LIFE INSURANCE COMPANY 980,436 1 0 0 MADISON NATIONAL LIFE INSURANCE COMPANY, INC. 71,042 1 0 0 MANHATTAN LIFE INSURANCE COMPANY (THE) 40,820 0 0 0 MANHATTAN NATIONAL LIFE INSURANCE COMPANY 76,276 0 0 0 MANHATTANLIFE ASSURANCE COMPANY OF AMERICA 25,536 0 0 0 MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY 36,440,917 0 0 0 MEDICO INSURANCE COMPANY 20,317 0 0 0 MEDICO LIFE AND HEALTH INSURANCE COMPANY 626 0 0 0 MEMBERS LIFE INSURANCE COMPANY 6,020 0 0 0 MERIT LIFE INSURANCE CO. 4,989 0 0 0 METROPOLITAN LIFE INSURANCE COMPANY 42,846,094 5 0 0 METROPOLITAN TOWER LIFE INSURANCE COMPANY 4,953,095 0 0 0 MIDLAND NATIONAL LIFE INSURANCE COMPANY 12,181,129 1 0 0 MID-WEST NATIONAL LIFE INSURANCE COMPANY OF TENNESSEE 93,353 0 0 0 MIDWESTERN UNITED LIFE INSURANCE COMPANY 9,916 0 0 0 MINNESOTA LIFE INSURANCE COMPANY 25,060,390 1 0 0 MML BAY STATE LIFE INSURANCE COMPANY 327,080 0 0 0 MODERN WOODMEN OF AMERICA 715,400 0 0 0 MONARCH LIFE INSURANCE COMPANY 4,852 0 0 0 MONY LIFE INSURANCE COMPANY 2,360,092 0 0 0 MUTUAL OF AMERICA LIFE INSURANCE COMPANY 25,918 0 0 0 MUTUAL TRUST LIFE INSURANCE COMPANY, A PAN-AMERICAN LIFE INSURANCE GROUP STOC 2,161,829 0 0 0 NASSAU LIFE AND ANNUITY COMPANY 215,090 1 0 0 NASSAU LIFE INSURANCE COMPANY 3,799,042 0 0 0 NASSAU LIFE INSURANCE COMPANY OF KANSAS 58,036 0 0 0 NATIONAL BENEFIT LIFE INSURANCE COMPANY 69,425 0 0 0 NATIONAL CATHOLIC SOCIETY OF FORESTERS 108,043 0 0 0 NATIONAL FARMERS UNION LIFE INSURANCE COMPANY 9,338 0 0 0 NATIONAL FOUNDATION LIFE INSURANCE COMPANY 1,870 0 0 0 NATIONAL GUARDIAN LIFE INSURANCE COMPANY 4,404,802 2 0 0 NATIONAL HEALTH INSURANCE COMPANY 106,136 0 0 0 NATIONAL LIFE INSURANCE COMPANY 2,804,191 1 0 0 NATIONAL TEACHERS ASSOCIATES LIFE INSURANCE COMPANY 189 0 0 0 NATIONAL WESTERN LIFE INSURANCE COMPANY 428,385 0 0 0 NATIONWIDE LIFE AND ANNUITY INSURANCE COMPANY 18,891,000 0 0 0 NATIONWIDE LIFE INSURANCE COMPANY 18,304,475 0 0 0 NEW ENGLAND LIFE INSURANCE COMPANY 775,962 0 0 0 NEW YORK LIFE INSURANCE AND ANNUITY CORPORATION 15,153,825 0 0 0 NEW YORK LIFE INSURANCE COMPANY 55,189,179 2 0 0 NIPPON LIFE INSURANCE COMPANY OF AMERICA 13,215 0 0 0 NORTH AMERICAN COMPANY FOR LIFE AND HEALTH INSURANCE 11,629,336 1 0 0 NORTHWESTERN MUTUAL LIFE INSURANCE CO 97,897,758 0 0 0 NYLIFE INSURANCE COMPANY OF ARIZONA 274,816 0 0 0 OCCIDENTAL LIFE INSURANCE COMPANY OF NORTH CAROLINA 212,394 0 0 0 OCEANVIEW LIFE AND ANNUITY COMPANY 4,155 0 0 0 OHIO NATIONAL LIFE ASSURANCE CORPORATION 5,726,762 0 0 0 OHIO NATIONAL LIFE INSURANCE COMPANY (THE) 3,776,561 0 0 0 OHIO STATE LIFE INSURANCE COMPANY 173,356 0 0 0 OLD AMERICAN INSURANCE COMPANY 2,266,373 0 0 0 OLD REPUBLIC LIFE INSURANCE COMPANY 103,549 0 0 0 OPTUM INSURANCE OF OHIO, INC. 3,101 0 0 0 OXFORD LIFE INSURANCE COMPANY 159,437 0 0 0 PACIFIC GUARDIAN LIFE INSURANCE COMPANY, LIMITED 216,051 0 0 0 PACIFIC LIFE & ANNUITY COMPANY 6,852 0 0 0 PACIFIC LIFE INSURANCE COMPANY 37,753,291 1 0 0 PAN-AMERICAN ASSURANCE COMPANY 48,729 0 0 0 PAN-AMERICAN LIFE INSURANCE COMPANY 12,967 0 0 0 PARK AVENUE LIFE INSURANCE COMPANY 1,236 0 0 0 PAUL REVERE LIFE INSURANCE COMPANY 7,931 0 0 0 PAVONIA LIFE INSURANCE COMPANY OF MICHIGAN 140,965 3 0 0 PENN INSURANCE AND ANNUITY COMPANY (THE) 4,210,100 0 0 0 PENN MUTUAL LIFE INSURANCE COMPANY 16,494,512 0 0 0 PHL VARIABLE INSURANCE COMPANY 1,024,165 0 0 0 PHYSICIANS LIFE INSURANCE COMPANY 1,629,447 0 0 0 2020 Total Confirmed Complaint Life Companies Premium Complaints Complaints Index PIONEER AMERICAN INSURANCE COMPANY 497,960 0 0 0 PIONEER MUTUAL LIFE INSURANCE COMPANY 537,254 1 0 0 PIONEER SECURITY LIFE INSURANCE COMPANY 126,950 0 0 0 PLATEAU INSURANCE COMPANY 159,949 0 0 0 POLISH NATIONAL ALLIANCE OF THE UNITED STATES 845 0 0 0 PRIMERICA LIFE INSURANCE COMPANY 15,546,148 0 0 0 PRINCIPAL LIFE INSURANCE COMPANY 8,051,375 1 0 0 PRINCIPAL NATIONAL LIFE INSURANCE COMPANY 10,079,218 0 0 0 PROFESSIONAL INSURANCE COMPANY 416 0 0 0 PROTECTIVE LIFE AND ANNUITY INSURANCE COMPANY 14,787 0 0 0 PROTECTIVE LIFE INSURANCE COMPANY 16,850,969 2 0 0 PROVIDENT AMERICAN LIFE & HEALTH INSURANCE COMPANY 18,793 1 0 0 PROVIDENT LIFE & ACCIDENT INSURANCE COMPANY 1,359,651 0 0 0 PRUCO LIFE INSURANCE COMPANY 34,510,017 0 0 0 PRUDENTIAL ANNUITIES LIFE ASSURANCE CORPORATION 28,089 0 0 0 PRUDENTIAL INSURANCE COMPANY OF AMERICA 26,723,536 1 0 0 PURITAN LIFE INSURANCE COMPANY OF AMERICA 46,679 0 0 0 RELIABLE LIFE INSURANCE COMPANY (THE) 2,113 0 0 0 RELIANCE STANDARD LIFE INSURANCE COMPANY 2,303,479 1 1 65.64 RELIASTAR LIFE INSURANCE COMPANY 10,919,627 2 0 0 RELIASTAR LIFE INSURANCE COMPANY OF NEW YORK 87,689 0 0 0 RENAISSANCE LIFE & HEALTH INSURANCE COMPANY OF AMERICA 212 1 0 0 RESERVE NATIONAL INSURANCE COMPANY 57,082 0 0 0 RIVERSOURCE LIFE INSURANCE COMPANY 13,554,781 1 0 0 ROYAL ARCANUM (SUPREME COUNCIL OF THE) 782 0 0 0 ROYAL NEIGHBORS OF AMERICA 698,450 1 0 0 RX LIFE INSURANCE COMPANY 29,535 0 0 0 S.USA LIFE INSURANCE COMPANY, INC. 142,932 0 0 0 SAGICOR LIFE INSURANCE COMPANY 198,297 1 0 0 SAVINGS BANK MUTUAL LIFE INSURANCE COMPANY OF MASSACHUSETTS (THE) 1,548,269 0 0 0 SBLI USA LIFE INSURANCE COMPANY, INC. 20,958 0 0 0 SECURIAN LIFE INSURANCE COMPANY 19,860,384 2 0 0 SECURITY BENEFIT LIFE INSURANCE COMPANY 106,439 0 0 0 SECURITY LIFE OF DENVER INSURANCE COMPANY 4,930,732 0 0 0 SECURITY MUTUAL LIFE INSURANCE COMPANY OF NEW YORK 210,322 0 0 0 SECURITY NATIONAL LIFE INSURANCE COMPANY 43,250 0 0 0 SENIOR LIFE INSURANCE COMPANY 100,334 0 0 0 SENTINEL SECURITY LIFE INSURANCE COMPANY 205,521 1 0 0 SENTRY LIFE INSURANCE COMPANY 251,836 0 0 0 SETTLERS LIFE INSURANCE COMPANY 7,287 0 0 0 SHENANDOAH LIFE INSURANCE COMPANY 10,304 0 0 0 SILAC INSURANCE COMPANY 190,840 0 0 0 SONS OF NORWAY 152,445 0 0 0 STANDARD INSURANCE COMPANY 54,598,848 3 0 0 STANDARD LIFE AND ACCIDENT INSURANCE COMPANY 60,632 0 0 0 STANDARD SECURITY LIFE INSURANCE COMPANY OF NEW YORK 49 0 0 0 STARMOUNT LIFE INSURANCE COMPANY 24,276 0 0 0 STATE FARM LIFE INSURANCE COMPANY 65,883,179 5 0 0 STATE LIFE INSURANCE COMPANY (THE) 3,566,254 0 0 0 STATE MUTUAL INSURANCE COMPANY 19,610 0 0 0 STERLING INVESTORS LIFE INSURANCE COMPANY 10,296 0 0 0 STERLING LIFE INSURANCE COMPANY 29,383 0 0 0 SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) 168,908 0 0 0 SUN LIFE ASSURANCE COMPANY OF CANADA 5,650,899 1 0 0 SUNSET LIFE INSURANCE COMPANY OF AMERICA 338,824 0 0 0 SURETY LIFE INSURANCE COMPANY 460,229 0 0 0 SYMETRA LIFE INSURANCE COMPANY 10,984,876 1 0 0 SYMETRA NATIONAL LIFE INSURANCE COMPANY 10,476 0 0 0 TALCOTT RESOLUTION LIFE AND ANNUITY INSURANCE COMPANY 5,545,595 0 0 0 TALCOTT RESOLUTION LIFE INSURANCE COMPANY 429,277 0 0 0 TEACHERS INSURANCE AND ANNUITY ASSOCIATION OF AMERICA 1,833,903 0 0 0 TEXAS LIFE INSURANCE COMPANY 3,234,657 0 0 0 THRIVENT FINANCIAL FOR LUTHERANS 16,446,705 0 0 0 TIAA-CREF LIFE INSURANCE COMPANY 3,279,894 0 0 0 TRANS WORLD ASSURANCE COMPANY 46,885 0 0 0 TRANSAMERICA FINANCIAL LIFE INSURANCE COMPANY 57,518 0 0 0 TRANSAMERICA LIFE INSURANCE COMPANY 28,322,390 5 0 0 TRUSTMARK INSURANCE COMPANY 211,538 0 0 0 TRUSTMARK LIFE INSURANCE COMPANY 131 0 0 0 U.S. FINANCIAL LIFE INSURANCE COMPANY 667,519 3 1 226.52 UNICARE LIFE & HEALTH INSURANCE COMPANY 313 0 0 0 UNIFIED LIFE INSURANCE COMPANY 10,259 0 0 0 UNION FIDELITY LIFE INSURANCE COMPANY 40,327 0 0 0 UNION LABOR LIFE INSURANCE COMPANY 780,612 0 0 0 2020 Total Confirmed Complaint Life Companies Premium Complaints Complaints Index UNION SECURITY INSURANCE COMPANY 619,063 0 0 0 UNITED AMERICAN INSURANCE COMPANY 88,250 0 0 0 UNITED COMMERCIAL TRAVELERS OF AMERICA(THE ORDER OF) 16,532 0 0 0 UNITED FIDELITY LIFE INSURANCE COMPANY 31,473 0 0 0 UNITED HERITAGE LIFE INSURANCE COMPANY 1,236,605 0 0 0 UNITED HOME LIFE INSURANCE COMPANY 459,030 0 0 0 UNITED INSURANCE COMPANY OF AMERICA 4,064 0 0 0 UNITED OF OMAHA LIFE INSURANCE COMPANY 20,780,934 0 0 0 UNITED SECURITY ASSURANCE COMPANY OF PENNSYLVANIA 4,660 0 0 0 UNITED STATES LETTER CARRIERS MUTUAL BENEFIT ASSOCIATION 6,986 0 0 0 UNITED STATES LIFE INSURANCE COMPANY IN THE CITY OF NEW YORK (THE) 127,819 0 0 0 UNITED WORLD LIFE INSURANCE COMPANY 7,262 0 0 0 UNITEDHEALTHCARE INSURANCE COMPANY 716,438 0 0 0 UNITY FINANCIAL LIFE INSURANCE COMPANY 40,263 0 0 0 UNIVERSAL GUARANTY LIFE INSURANCE COMPANY 6,086 0 0 0 UNUM INSURANCE COMPANY 563 0 0 0 UNUM LIFE INSURANCE COMPANY OF AMERICA 24,905,727 0 0 0 USAA LIFE INSURANCE COMPANY 12,592,985 1 0 0 USABLE LIFE DBA USABLE LIFE INSURANCE COMPANY 335,587 0 0 0 VANTIS LIFE INSURANCE COMPANY 64,778 0 0 0 VENERABLE INSURANCE AND ANNUITY COMPANY 383,745 0 0 0 VOYA RETIREMENT INSURANCE AND ANNUITY COMPANY 394,459 1 0 0 WASHINGTON NATIONAL INSURANCE COMPANY 181,223 0 0 0 WEST COAST LIFE INSURANCE COMPANY 5,628,183 0 0 0 WESTERN AND SOUTHERN LIFE INSURANCE COMPANY (THE) 135,818 0 0 0 WESTERN FRATERNAL LIFE ASSOCIATION 15,826 0 0 0 WESTERN UNITED LIFE ASSURANCE COMPANY 333 1 1 454072.85 WESTERN-SOUTHERN LIFE ASSURANCE COMPANY 343,565 0 0 0 WILCAC LIFE INSURANCE COMPANY 780,456 0 0 0 WILLIAM PENN LIFE INSURANCE COMPANY OF NEW YORK 72,226 0 0 0 WILTON REASSURANCE LIFE COMPANY OF NEW YORK 44,935 1 0 0 WOMAN'S LIFE INSURANCE SOCIETY 2,736 0 0 0 WOODMEN OF THE WORLD LIFE INSURANCE SOCIETY 225,390 0 0 0 ZURICH AMERICAN LIFE INSURANCE COMPANY 1,042,388 0 0 0