Corporate Social Responsibility & Sustainability Report 2019
AOC International (Europe) B.V. MMD-Monitors and Displays Nederland B.V. Prins Bernhardplein 200 1097 JB Amsterdam, The Netherlands CSR & Sustainability Report 2019
About this report This report describes our approach to sustainability and CSR practices and the relevant performance and achievements for the year that ended 31 December 2019. The report is prepared citing GRI and other international sustainability reporting frameworks. Your feedback on this report is welcomed. Any suggestions may be sent to Stefan van Sabben: [email protected].
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Contents
ABOUT US 4
FOREWORD 5
OUR STRUCTURE 6
FINANCIAL PERFORMANCE 7
STRATEGY & OUTLOOK 8
CORPORATE GOVERNANCE 9
STAKEHOLDER ENGAGEMENT 12
OUR PEOPLE 13
COMMUNITY ENGAGEMENT 18
SUSTAINABLE PRODUCTS 19
SUSTAINABLE DEVELOPMENT GOALS 21
CORPORATE FOOTPRINT 24
DATA COLLECTION 28
APPENDIX 29
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About us
AOC International (Europe) B.V. (AOC) MMD-Monitors and Displays Nederland B.V. (MMD)
The company was incorporated on 11th April 2011 as The company was incorporated on 27th November 2008 a private limited liability company and is 100% owned as a private limited liability company and is 100% owned by Coöperatie MMD Meridian U.A. On 24 October 2017 by MMD Monitors & Displays Holding B.V. which is in the legal form of Coöperatie MMD Meridian U.A. has turn ultimately 100% owned by TPV Technology Limited. changed from a Coöperatie to a Besloten Vennootschap under the new name TPV Europe Holding B.V. AOC is a Principal Activities limited liability company incorporated under the law of MMD purchases monitors and computer displays from The Netherlands. the TPV Group and sells these products to customers in Europe (business to business), under the brand name TPV Europe Holding B.V. is in turn ultimately 100% Philips and delivers sales, marketing, logistics and owned by TPV Technology Limited. service activities for Philips branded display products in Europe. Principal Activities AOC purchases monitors and computer displays from the TPV Group and sells these products to customers in Europe (business to business), under the brand name AOC and delivers sales, marketing, logistics and service activities for AOC branded display products in Europe.
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Foreword
Dear stakeholders,
I am delighted to introduce to you the Corporate Sustainability report of AOC and MMD for 2019.
We live in a fast-changing world and the 17 ambitious Sustainable Development Goals (SDGs) established by the United Nations provide a roadmap for how companies, governments and people can help to tackle some of the world’s most pressing challenges, such as poverty, inequality and climate change, and channel resources towards a sustainable future.
Our company operates around the world, so we have an important role to play in meeting these targets. This is not about ticking boxes. It is about being a successful company whose ethos is that of a responsible employer, a good corporate citizen and a respected business partner with a clear, sustainable strategy and activities that keep us firmly on the path to a better future.
All of this was reflected in our continued successful growth in 2019. Our products are the result of a process built on initiatives that confirmed and deepened our commitment to sustainable operations. Since our world is facing environmental challenges and as we seek to meet our customers’ demands, we as a company will continue to invest in the best research and development to ensure our products meet the highest standards.
At the heart of our activities are our people. We are proud of them and we are committed to ensure they are treated fairly and can work in safe, healthy conditions – not just to meet rules and regulations, but because we believe that we are a better company when this happens. We can only work towards a sustainable and growing future with you as a stakeholder. Please let us know if you have questions or recommendations.
Your input, feedback, or any other form of contribution is much appreciated and valued.
Nico Vernieuwe General Manager
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Our Structure
AOC International (Europe) B.V. By combining the Philips brand The organizations share not only (“AOC”) and MMD-Monitors & promise with TPV’s manufacturing the same parent company but also Displays Nederland B.V. (“MMD”) expertise in displays, MMD uses a offices, employees, knowledge and are legally registered in the fast and focused approach to bring markets. Netherlands, with their head offices innovative products to market. in Amsterdam. Our parent company, AOC and MMD are wholly-owned In this report, the entities are referred TPV Technology Limited (“TPV”), is subsidiaries of TPV, carrying out to as our company or “we”. the world’s largest manufacturer of different activities – AOC for AOC’s This is our second CSR & Sustainability monitors and a leading provider of monitor business and MMD for report and further reports are display solutions, specialising in the Philips’ monitor business. expected to be published annually. design and production of a wide range of desktop monitors and LCD TVs. Due to TPV’s focus on the core The headquarter entities in the Netherlands are the decision centre with business – the manufacture of IT regards to strategy for business, new technologies and key markets. display products for various industry The HQ is supported by international corporate offices, wholly-owned segments – the company benefits subsidiaries of the parent company: from strong economies of scale and maintains solid relationships with 1. MMD (Shanghai) Electronics Technology Co., Ltd [China (SH)] panel makers worldwide. 2. Wuhan Admiral Technology Ltd [China (WH)] 3. MMD Singapore Pte. Ltd [Singapore] In 2005, the parent company 4. TPV Technology India Pvt. Ltd [India] acquired parts of the monitor 5. Envision Peripherals, Inc. [USA] business of Philips and in 2008 the two companies reached a brand- licensing agreement for IT displays and public signage.
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Financial performance
Our companies continued to improve and strengthen their performance during the year under review (ending 31 December 2019)
AOC NL MMD NL
Since our financial results are still under review by our external accountant we hereby present you the draft balance sheets of both entities
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Strategy & Outlook
A strategy for sustainability To achieve this, challenges must be Outlook Sustainability issues, and in seen as opportunities, and everyone Looking forward, we will dedicate particular climate change, moved – including the electronics industry – increasing effort and resources to up the global agenda in 2019 and must play their part. corporate responsibility, the welfare attracted increased public concern. and professional development of our The electronics sector, in which we Our company is part of this and we staff, and engaging with our clients. operate, is changing to meet these are responding by living up to our We are confident that we have the challenges, and we have played our commitments on sustainability and right people and policies in place to part in addressing them. responsible business. We want our play our part in meeting the SDGs, stakeholders, and the wider society, not least by taking a much more There are several areas in which we to know what we are doing by setting active role in corporate sustainability, can contribute to a more sustainable and meeting demanding targets responsible business and the economy and more inclusive to drive our efforts in the years to environmental performance of our societies. come. products.
Social awareness: Today it is not enough for companies to operate 2019 in summary responsibly; they are expected to Our products are the result of a bring something positive to society. process built on initiatives that People expect firms to invest in have confirmed and deepened activities that make a real difference, our commitment to sustainable not just regarding how things are operations. Our newest range of made but also in the case of wider monitors has some of the highest environmental and social issues. energy-saving ratings in the market, With sustainability and community and we have been keeping our engagement at the center of our target of 90% of our smelters being beliefs and operations, we are listed in the Responsible Minerals playing our part. Assurance Process (RMAP). Our energy reduction efforts are also Climate change: 2019 saw some reflected in the selection of supply of the most damaging examples for our offices. In 2019, our HQ of the world’s rapidly changing location in the Netherlands received climate, leading to action, including 100% of its energy from European the European Parliament declaring green power. a climate and environmental emergency and issuing tough new targets for greenhouse gas emissions. The EU’s new Green Deal provides a roadmap with actions to boost the efficient use of resources by moving to a clean, circular economy in order to restore biodiversity and to cut pollution.
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Corporate Governance
Our success is built on strong The Board has delegated to its Independent non-executive directors corporate governance led by an management team the authority and constitute one-third or more of experienced board, including functions for running the group’s the Board and non-executive independent members, giving day-to-day business. In addition, directors constitute half or more. strategic direction and a the Board has delegated various The group enables the directors, management structure that functions to the Board Committees. upon reasonable request and in combines rigorous risk control with appropriate circumstances, to seek prudent guardianship of resources The Board will continue to review independent professional advice to ensure we deliver long-term, and further improve the corporate at the group’s expense. The Board sustainable results for all our governance practices and standards, may provide separate appropriate stakeholders. All this is manifested so as to ensure that its business independent professional advice to in our robust financial position and activities and decision-making the directors in order to assist them our compensation and incentive processes are regulated in a proper in discharging their duties. schemes for our people. and prudent manner. The Board of Directors declares the Key to the way we operate is our following: commitment to transparency and During the year under review, • there are no financial conflicts accountability, and ESG issues the Board consisted of: of interest; are central to our continuous • proper accounting records have Executive director commitment to making quality been maintained; Dr Jason Hsuan (Chairman), products and providing excellent • internal controls are sound in customer service. design and rigorously upheld. Non-executive directors Mr Zhang Dongchen, The Corporate Governance content Mr Xu Guofei, describes the structure and Chairman and Chief Executive Mr Sun Jie, protocols of our parent company Dr Li Jun, Officer TPV Technology. AOC/MMD does Ms Bi Xianghui, Dr Jason Hsuan currently holds not have a supervisory board; Nico Ms Jia Haying, the offices of chairman and chief Vernieuwe is the General Manager/ executive officer of the group. Statutory Director and reports Independent Non-executive directors The Board believes that vesting the directly into the Board outlined Mr Chan Boon Teong, roles of both positions in Dr Hsuan below. Mr Wong Chi Keung and provides the group with strong and Dr Ku Chia-Tai. consistent leadership and allows for more effective planning and The Board execution of long-term business The Board is responsible for the strategies. leadership and control of the group, and oversees the group’s The Board believes that the group businesses, strategic decisions and has a strong corporate governance performance. structure in place to ensure effective supervision of the management team.
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Audit Committee Steering Committee. More detailed irregularities and malpractice in the The Audit Committee is responsible information regarding these strictest confidence. All reported for providing the Board with committees can be found in the cases will be followed up in a timely an independent review of the Corporate Sustainability and Social manner. Confirmed cases will be effectiveness of the financial Responsibility Report 2019 of TPV. reported to the Audit Committee. reporting process, internal control and risk management systems of the https://www.tpv-tech.com/documents/ An employee handbook, including group, overseeing the audit process, Gov/tpv_2019_cs2report.pdf our Code of Conduct, is given to and performing other duties and every employee upon hiring. responsibilities as assigned by We actively encourage our Anti-corruption and the Board. All members of the employees and other parties to Audit Committee are independent whistle-blowing mechanisms report concerns either directly to the management or through our ethics non-executive directors. Between We believe that responsible conduct hotline, training courses and other them, they possess a wealth of and integrity are essential in reasonable channels. management experience in the maintaining a strong presence in the financial, accounting, commercial, global market. Our anti-corruption Promoting health, safety and industrial, real estate and principles are communicated to telecommunications sectors. our employees in various forms, well-being such as handbooks and compliance The health and safety of our To create value for our stakeholders and refresher training. We have employees is our highest priority. and customers, it is important that zero tolerance for any form of Our Health and Safety (“H&S”) our risks are managed effectively. bribery, corruption or fraud. Committee was established to For us, compliance with laws Effective monitoring systems and identify, assess and mitigate H&S- and regulations is essential. We management have been developed related risks across our operations. emphasize personal accountability, to detect bribery, fraud and other We have set up and implemented and if a behaviour is observed that is forms of malpractice. In addition, a H&S management system in line not in line with the Code of Conduct our transparent tendering process with local regulatory requirements or corporate values this is addressed enables related activities to be or international standards such as and action is taken. We also have a conducted in a fair, open and OHSAS 18001. channel through which employees transparent manner. can raise anonymously any concerns Suppliers are required to sign During the year, there were no they may have. anti-corruption declaration forms significant operational incidents and as a prerequisite to business no work-related fatalities. Besides the Audit Committee we transactions. also have a Nomination Committee, Remuneration Committee, Our whistle-blowing mechanisms Investment Committee, Information allow employees and third parties Disclosure Committee and ESG to report suspected misconduct,
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Labour Standards & The Code may be voluntarily adopted We believe that supply chain Code of Conduct by any business in the electronics sustainability requires an industry- sector and subsequently applied by wide effort and we encourage our We have set out a Code of Conduct that business to its supply chain and suppliers to adopt the RBA Code of in line with international and subcontractors, including providers Conduct as it sets out good practices local labour standards which of contract labour. to ensure that strictly prohibits the use of child (a) the working conditions in the and forced labour in any of our Supply Chain Management electronics industry supply chain are operations throughout the world. safe; Mechanisms (including third-party Adoption of a well-established (b) those workers are treated with assessments) have been established screening processes is in place for respect and dignity; and to identify, prevent, report, monitor supplier selection and evaluation. (c) business operations are and properly handle suspected New suppliers are required to environmentally responsible and cases of unethical practices. For undertake a rigorous evaluation conducted ethically. a more holistic approach we have process which considers not only adopted the Supplier Sustainability technical capability and quality, but The Code encourages Participants to Declaration from our parent also sustainability performance. go beyond legal compliance, drawing company TPV. Key suppliers are required to sign upon internationally recognized an agreement to confirm their standards, in order to advance social This Supplier Sustainability commitment to working with us and environmental responsibility Declaration sets out the standards in an environmentally and socially and business ethics. The EICC is and behaviours required of suppliers responsible way. committed to obtaining regular input to improve conditions for workers from stakeholders in the continued and promote a cleaner environment Under the supplier evaluation development and implementation of for local communities and have mechanisms, our dedicated teams the Code of Conduct. endorsed the Responsible Business conduct regular evaluations and ad- Alliance (RBA), formerly the Electronic hoc audits of supplier performance Source: http://www.responsiblebusiness. Industry Citizenship Coalition (EICC). to identify areas for improvement. Suppliers are required to undertake org/media/docs/EICCCodeofConduct5_ English.pdf The Code of Conduct establishes corrective actions in a timely manner. standards to ensure that working Failing to comply with our evaluation conditions in the electronics industry criteria can result in the termination or industries in which electronics of the business relationship. is a key component and its supply chains, are safe, that workers are treated with respect and dignity, and that business operations are environmentally responsible and conducted ethically.
Considered as part of the electronics industry for purposes of this Code are all organizations that may design, market, manufacture, or provide goods and services that are used to produce electronic goods.
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Stakeholder engagement and Materiality
We know that we need to be a sustainable enterprise in order to succeed, and that this entails working with our key stakeholders to ensure that we are all making efforts to meet targets that are demanding but achievable. We continue to strengthen our stakeholder engagement, especially with not-for-profit organizations, and to become more deeply involved in the Responsible Minerals Initiative (RMI).
Communication Topics and Relationship channels and Outcomes issues of interest frequency
We maintain effective communications with customers, Customer visits and protecting their privacy. Our goal Law-abiding operations audits, telephone is to provide customers with high Customers Product innovation conferences, quality, innovative technology Operational integrity customer satisfaction and services that are efficient and surveys provide flexibility to meet customers’ requirements.
Employee remuneration We ensure that employees have and benefits Employee hotline, avenues to share their views and Communication with and comment boxes, provide their feedback in order Employees compassion for employees internal audit box to provide a healthy working Education and training and counselling environment and to enhance their Occupational safety sense of belonging. Law-abiding operations
We use a number of formal communication channels to Annual/ special account for performance to the Shareholder meeting, shareholders, including annual Prospects of the group and investors conference/ reports and interim reports, Shareholders/ its financial performance meeting, quarterly results announcements, investors Corporate governance company visits, an annual general meeting and video Corporate transparency telephone conferencing. conferencing Also we hold presentations, road shows and conference calls for the international investment community.
We organise annual meetings with Management of suppliers suppliers and conduct audits Law-abiding operations Annual supplier Suppliers at scheduled intervals so as to Price competitiveness conference effectively convey requirements to Technology/ innovation our supply chain.
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Stakeholder engagement Our People
175
TO TAL EM PLO YEES BY CA TEG O RY MALE FEM A LE N UM BER
Total employees including Contingent workers 1 January 2019 322 231 553
Total employees including Contingent workers 31 December 2019 326 243 569
All data below as at 31 December 2019
Male Female
White collar 326 243 569
Permanently employed 222 175 397
Ful l -time and part-time employment Male Female Total
Ful l -t i me 326 240 566
Pa r t -t i me 3 3
Ful l -time and part-time by age group Male Female Total
<30 years 114 88 202
30–50 years 166 126 292
>50 years 46 29 75
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Labour standards & Code of Preventing harassment and to the benefits stipulated by law, Conduct discrimination we provide health insurance and a Our Code of Conduct sets out labour Diversity and equal opportunity range of employee benefits such as standards to ensure that working are a central part of our ethos as retirement provision, parental leave, conditions in the group are safe, that an employer and we have a zero- and funding for housing situations. workers are treated with respect and tolerance policy towards harassment At the end of 2019, we employed 569 dignity, and that business operations and discrimination in any form. This people. All permanent employees are environmentally responsible and applies to recruitment and every received annual performance conducted ethically. aspect of working with us. Our and career development reviews. recruitment practices are entirely Parental leave was taken by 26 people and we achieved 100% return The Code strictly prohibits the use based on merit and candidates’ to work at the end of the parental of child and forced labour in any of ability to meet the requirements of leave period. our operations worldwide. We have the position. We regularly review our procedures (including third-party procedures and selection criteria to Employee engagement assessments) to identify, prevent, ensure fair procedures for selection report, monitor and correctly and promotion. A successful and productive handle suspected cases of unethical workforce is not just about practice. Our future as a company depends performance in the workplace. on our determination for excellence Across our operations, we lay on Supplier Sustainability in what we produce and how we look a wide range of extra-curricular This declaration sets out the after our people from the day they activities to foster team-building and standards and behaviour required join us. We want our employees to promote healthy life choices, such as of players in our supply chain to stay with us. Our corporate culture sporting competitions. improve conditions for workers and allows them to develop their skills promote a cleaner environment for for a successful, safe and healthy Our remuneration and benefits local communities. career to ensure they and the packages are in line with industry company have a mutually positive practice and are regularly reviewed Promoting health, safety and and beneficial relationship. A healthy to ensure they remain competitive. When employees leave at the end of well-being and rewarding work–life balance is essential for a successful, happy and their careers, they are able to benefit As an employer, the health and productive employee. Our staff in the from various retirement schemes, safety of our staff is our highest Netherlands are able to adjust their including pension plans and post- priority. We have a Health and Safety working arrangements to suit their employment medical plans. Committee to identify, assess and personal circumstances. mitigate health and safety-related Recruiting and retaining talent risks across our operations, and The workplace environment plays a In order to remain successful, we a health and safety management key role in this relationship and we need to have the best people. In system in line with local regulatory aim to provide working conditions selection, progress and promotion, requirements or international that are safe, healthy, ergonomic and our staffing policies are designed standards such as OHSAS 18001. enjoyable, as well as encouraging to ensure employees are equipped During 2019, there were no staff to pursue an active lifestyle to deliver their best and are fairly significant operational incidents and to help reduce stress. In addition rewarded. no work-related fatalities.
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Everyone is treated fairly and We recognize the need to improve Working towards a balanced equally, regardless of gender, sexual our gender balance, and are making workforce orientation, marital status, race, progress. Over the past year, the We aim to have gender-equality colour, nationality, ethnic or national proportion of women in supervisory targets in place by 2021, along with origin, religion, age, disability or roles was 36% – a significant increase procedures to measure our progress union membership. over 2018, when the figure was 25%. in meeting them. There was no This is good, but we need to (and significant change in the gender The electronics industry faces shall) do more. balance in 2019. The Netherlands is particular challenges in terms of known for its high levels of diversity gender balance, particularly at and inclusion, and these values management level, and we are no are central to the way we deal exception, with 57% of our white- with our people. This will lead to a collar workers male and only 43% greater presence of minorities in the female. (This is almost identical to company, which will help us enhance the industry average.) our community engagement.
Age Male Female
< 30 years old 35% 36%
30 - 50 years old 51% 52%
> 50 year old 14% 12%
Age group per gender (percentage)
Percentage Percentage Supervisory roles (2019) (2018)
Proportion of women in 36% 25% supervisory roles*
Comparison 2019 vs 2018 Women in supervisory roles (percentage) *managing performance of others
Employee training 2018 Spain
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Training personal skills to technical know- In 2019 we welcomed 97 new To ensure our employees realize how. In 2019 each employee employees (55 male and 44 female) their full potential and are best able received an average of almost 12 and terminated 81 contracts (47 to work to the highest professional hours of training (11.88 hours for male and 34 female). standards, we offer a wide range women and 11.86 hours for men, of training opportunities, starting compared to 11.13 and 11.74 In the unfortunate event of lay-offs, with an initial induction course. respectively in 2018). we offer benefits such as severance Throughout their time with us, pay, an external outplacement Employability and redundancy employees are encouraged to take service and financial support for advantage of training in personal management retraining, as well as pension fund support as required in the development, leadership and Our company operates in a fast- Netherlands for those eligible for corporate issues, and ethics and changing business environment and early retirement. compliance. In addition to our we need to react to those changes in-house programs, which include in order to remain competitive classroom and online modules, and deliver the best results for our employees are encouraged to stakeholders. In good times this undertake lifelong learning and can means we can take on additional take advantage of external training people. But occasionally it can mean opportunities in a range of subjects. making tough choices, including Training can be chosen to best cost-cutting and, regrettably, match the individual’s development redundancies. needs and topics ranging from
MALE FEMALE MALE FEMALE LOCATION (2019) (2019) (2018) (2018)
The Netherlands 6.76 4.14 2 2
USA 6 6 2 2
Singapore 0 0 8 8
India 9 9 16 16
China (SH) 13.37 16.12 6.45 2.78
China (WH) 36 36 36 36
The average number of training hours per location, per employee
Age Male Female Age Male Female
< 30 years old 10 9 < 30 years old 4 2
30 - 50 years old 39 26 30 - 50 years old 21 17
> 50 year old 4 9 > 50 year old 7 6
New employees (numbers) Terminations (numbers)
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Community engagement
A healthy work-life balance is one of the greatest predictors of employee happiness. Our local offices provide tailor-made programs for employees.
In the USA our company provides monthly and quarterly RESPECT GAYMES 2019 events for employees such as monthly happy hour, This event aims to create encounters between onsite BBQ, outdoor sport and catering. Also, the homosexual and heterosexual people who otherwise company offers free on-campus gym membership and have few points of contact in everyday life through sport encourages all employees to use it regularly. Our local and culture. In addition, the Respect Gaymes offer such office in China has built a roof farm, with vegetables and sports teams an opportunity to introduce themselves, fruit which are not only supplied to the staff canteen but to be open, to try out their skills and to participate which staff may also take home. generally. We have supported the event with AG271QX monitors. In 2019, we also supported:
THE SOMMERFEST Young IFA Berlin The Sommerfest der Landesregierung is an event The Young IFA is an event within the IFA which aims organized by the German government to show the to educate and promote the youth gaming audience cultural diversity of branches such as music, movies and and their parents. We have supported the event with of course games. We have supported the German sports monitors G2460PF and Q3277PQU. federation with AG241QX monitors.
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Sustainable products & Responsible materials
Protecting human rights Conflict-free smelters Circular design As part of our commitment to Since 2018, we have contacted all The end of a product’s life does sustainability we work hard to avoid our suppliers and required them not mark the end of our interest and, if necessary, deal with any to carry out due diligence on their in it. Our products include many violation of human rights associated own supply chain, have smelters innovations that reduce the number with our supply. The group’s assessed, and provide information of parts required and hence facilitate Sustainability Policy is in line with when requested. We expect all dismantling. We use as many relevant international instruments our suppliers to steer their supply environmentally-friendly materials as on human rights, labour rights and chain towards using only conflict- possible, and the use of plastics and children’s rights. We are committed free smelters. A list of such plants is mixed materials is minimized and to upholding the highest standards available on the RMI website, which labelled. Since we didn’t use plastic of business ethics and not to deal is continuously updated as more bags to pack the cables in the boxes with partners whose standards are smelters are audited. for in total 4,882,021 monitors, we questionable. were able to reduce 73,230 kg. We request all suppliers using Conflict minerals smelters that are not yet verified Energy efficiency Natural resources extracted in a as being conflict-free to participate Energy saving is at the heart of our conflict zone whereby the proceeds in the RMI audit program or switch design process and regulations of the sale are used to perpetuate to a smelter that has already been on energy consumption are the fighting are known as conflict audited and approved. fundamental to the design stage. minerals. Some of the metals The energy consumption of the required by the electronics industry To foster long-term relationships products we launched in 2018 can be found in such areas, and with suppliers, we offer priority was 66% lower than in 2010 – a companies in the sector need to be during the procurement process to significant improvement – and our particularly careful to ensure they those who are consistently reliable HDMI monitors had an A label or are not using conflict minerals. and affirm their achievements with higher. In 2019 we had 127 monitors recognition and awards. In 2018, classified with the Energy Efficiency We operate robust due diligence 90% of the smelters we used were Label (monitors with HDMI port) with procedures to ensure that neither listed in the Responsible Minerals 59,05% of all our monitors having our products nor the components in Assurance Process (RMAP). We energy label A and/or higher. our supply chain contain any metals are proud to state that in 2019 we that have contributed to the conflict stayed on target. in the Democratic Republic of the Congo (DRC) or adjacent areas. Our policy helps to improve conditions in our supply chain and to promote legitimate trade in and around the DRC.
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Environmental conscience and components and associated We will switch to renewable approach materials and assemblies and electricity wherever possible; processes. We request that all our headquarters in Amsterdam Environmental concerns are high our suppliers are adhering to already uses 100% of its energy on everyone’s agenda and we work that system. For example, our from European green power, which hard to ensure that our products manufacturing operation in China was certified by Gold Standard meet all relevant regulations. We upgraded the processes to reduce certifications. wish our customers to have the consumption of soldering materials information they need to make and to reduce tin waste. informed decisions when it comes to choosing products that are Environmental conservation sustainable and have minimum impact on the environment. Our The world has seen many wasted customers deserve the best, and opportunities to avoid damaging the we are committed to developing, environment, and environmental promoting and marketing products conservation is a crucial element in with greater energy efficiency sustainable development. and environmentally responsible credentials in all our markets. Our company and all our employees can play a part, and we intend to Hazardous materials intensify our activities in this respect. For example, we have a company- The way hazardous waste materials wide policy to limit the use of paper are handled is based on the by printing on both sides of each QC 080000 process management sheet, and we have controls in system of the IECQ, a worldwide place to minimize wastage in office approval and certification system supplies and consumables. covering the supply of electronic
Total Total % Energy A A+ A++ B C Count of EEI of EEI
EEI Count % of Count % of Count % of Count % of Count % of of EEI EEI of EEI EEI of EEI EEI of EEI EEI of EEI EEI
AOC 28 22.05 10 7.87 0.00 26 20.47 6 4.72 70 55.12
MMD 25 22.05 8 6.30 1 0.79 18 14.17 2 1.57 57 44.88
Grand 56 44.09 18 14.17 1 0.79 44 34.65 8 6.30 127 100 Total
Number of HDMI monitor models with energy labels
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Sustainable Development Goals (SDGs)
The Sustainable Development Goals Additionally, users sharing a (SDGs) are seventeen goals and 169 workplace may need to make targets to make the world a better adjustments each time. For this place by 2030. The SDGs have been reason, it is crucial to equip agreed by the countries that are a workplace with ergonomic member of the United Nations (UN) furniture, including a monitor with and the SDGs are the successors an ergonomic stand. AOC & MMD of the Millennium Development cares about its users’ health and Goals, which ran from 2000 to well-being. Therefore we have been 2015. The SDGs can be seen as a SDG 3: focusing on developing products common framework to end global Good health and well-being with improved ergonomic features issues like poverty, inequality and to enable comfortable working The amount of time we spend climate change. As an internationally conditions while still benefiting from looking at a display is staggering. operating company, we are aware our excellent display quality. From monitors or laptop displays of the fact that we can contribute in our workspace or school to large to these global challenges when we screen TVs and our smartphones/ integrate the SDGs in our strategy tablets on the go - wherever we and business model. The targets, turn, we are looking at displays. the UN SDG indicators, are thereby Hours of staring at screens might a useful mechanism to define the not be as harmless as it would contribution of our company in a appear, current research suggests. more tangible way. This also gives In order to prevent harmful effects stakeholders the opportunity to caused by certain wavelengths, AOC compare our efforts and results with has stepped up and developed a peers. SDG 4: Low Blue Light mode. Filtering out a certain blue light spectrum, the Quality education In our daily operations we observe technology helps increase safety Our company is committed to that stakeholders like clients and and well-being when working with supporting and empowering the governments show an increasing monitors for any period of time. communities in which we operate. interest in the way we add value We have always believed that to society from a social and People working at desks can often education is a crucial component of environmental perspective. As an spend up to a third of each day community empowerment. organization we wish to contribute sitting looking at a monitor. An to the SDGs where we can make incorrect setup may cause bad Partnerships with schools the most impact. We are thereby posture which, in turn, can result contributing to a more sustainable In 2019, we continued to support in back and neck pain, headaches, future through our products, the “One to One Subsidization” shoulder and arm pain, muscle joint systems and services. project aimed at providing education problems and poor digestion due for ethnic minority students from to compressed organs. A properly SDG 3, 4, 8 and 12 are the most underprivileged rural families in the adjusted monitor is, therefore, key material SDGs for our company. Xinjiang Uyghur Autonomous Region to a healthy working environment. in the PRC. The project was first As everybody is different, there is no initiated by the group’s chairman and single desk or monitor height that is CEO, Dr Jason Hsuan in 2012 and healthy and comfortable for all. has been operated in collaboration with the Beijing Meijiang Education
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Foundation. enables students to take part in Our company is committed to This project has expanded to our innovation projects that give them provide our employees with an sites in Beijing, Xiamen, Wuhan, the opportunity to gain first-hand inclusive workplace that embraces Qingdao and Fuqing. The group experience and insight for career and promotes diversity and equal has been sponsoring tuition fees development. Through this program, opportunity. We have zero tolerance for eligible students since the we offer students the chance to for harassment and discrimination commencement of the project. become part of our company or to in any form. Employment is offered In addition, the group encourages receive practical support towards only to the best-qualified applicants its employees to foster mentorship obtaining a first job elsewhere. considering their ability to meet relationships with the students by Already, more than 300 students the job requirements, irrespective conversing through letters, WeChat, have benefited from the program of whether they are referrals or video calls and visits. since it was launched in 2009. direct applicants. This applies to recruitment, selection, terms and During the summer, we assist conditions of employment including Chongwen Elementary School in pay, promotion, training, transfer Fuqing City of Fujian Province and and every other aspect of working Ruiting Elementary School in Taipei with us. We regularly review our City, Taiwan to organize the Tee-Ball procedures and selection criteria to Summer Camp. The Summer Camp ensure that individuals are selected facilitates exchange between Taiwan and promoted fairly. and Mainland schools. Through exchange and collaboration, they Looking at the environment, our can expand their network as well SDG 8: parent organization conducts as enhance understanding and Decent work and economic growth periodic audits to ensure that our communication. In the process of growth is not at the expense of As an internationally operating learning Tee-Ball together, students the environment. All production organization with different supply can strengthen cultural interflow, and locations that supply AOC & MMD chains, it is our responsibility to achieve mutual advancement. have an ISO 14001 certification. protect the working conditions of our employees and those in the supply Partnerships with universities chain as far as we can. We collaborate with various institutions in China to foster We unequivocally respect the talent and professional expertise. internationally recognized human Participating institutions include rights of all people, and are firmly top universities such as Fuzhou committed to upholding the human University and Xiamen University of rights of all our employees and those Technology. Shortlisted candidates who work in our supply chain. We work closely with our in-house offer competitive remuneration and engineers on product innovation, benefits packages in accordance for example on creating new display with industry practices, which technologies with higher definition are reviewed regularly to remain and yet lower power consumption. competitive within the market. We operate various retirement In today’s highly competitive job schemes, including pension plans market we recognize the vital and post-employment medical plans importance of work experience. in accordance with local rules and Through partnerships with regulations. these universities our company
22 CSR & SustainabilityPresentation Report 2019
To lessen environmental impact, the Another energy-saving feature is 241B7QGJEB and 242B1G (23.8”), LightSensor, a smart sensor that as well as 272B1G (27”) models, are adjusts picture brightness according boxed in 100% recyclable paper to the light conditions of a room. cushions and packaging materials that are non-EPE. This not only To reduce our carbon footprint even reduces waste, but also eliminates further, we have incorporated a any fees necessary for the disposal 0-watt hard switch, which is located of non-recyclable packaging. at the back of these monitors. With SDG 12: Responsible consumption just a flick of this switch, the AC and production All the external plastic parts of these power to your monitor is completely 3 models and most of other B2B cut off, resulting in zero power In addition to our own energy needs, models are made of lightweight, consumption. These energy-efficient our biggest impact is in the products 85% ITE post-consumer that is free features have helped these B Line we develop and sell. In 2019 we of FR (Flame Retardant) and the monitors to achieve a higher EU were able to launch three of our 241B7QGJEB and 242B1G models EEI A++ energy class, as well as greenest monitors, the 272B1G, are TCO Certified. EnergyStar 8.0 rating (for the 2421G, the 241B7QGJEB and the 242B1G. 241B7QGJEB and 272B1G). They feature a number of super Their foremost eco-conscious energy efficient features, and also feature is PowerSensor, a built-in To help our customers to make a employ eco-friendly materials that ‘people sensor’ that transmits and conscious and sustainable choice meet major international standards. receives harmless infrared signals they can calculate their possible We have made a commitment to to determine if you are present. savings. use more sustainable, eco-friendly Once you step away, PowerSensor materials across our monitor automatically reduces monitor https://www.monitorenergycalculator. range. This is to help ensure the brightness to cut your energy costs philips.com/global minimization of waste and the by up to 70%. elimination of toxic substances for a better tomorrow.
23 CSR & Sustainability Report 2019
Corporate footprint
Part of the circular economy • Energy-saving LED lights and Using energy more efficiently The electronics industry should be optimised use of natural light and opting for renewable energy able to have a positive effect on the • Light motion sensors in the sources is essential for combating environment as long as companies lavatories climate change and for lowering an are smart and develop reversible • Efficient air-conditioning system organization’s overall environmental and regenerative designs. We are • Management System using an footprint. proud of our progress in energy energy demand system, which reduction through greater efficiency, increases energy efficiency. Air travel establishing offices in buildings with In 2019, air travel emissions totalled an A energy label and employing Energy 248,638 CO e kg of which more sustainable methods of 2 Our plans for the sustainability of our 127, 522 CO2e kg are attributed to transporting our products. office space have taken on a more intercontinental flights. Data and concrete form. Our office building calculations have been provided by As in the past, in 2019 we undertook in Amsterdam has been certified as Carlson Wagonlit Travel; however this various initiatives to reduce carbon category A under the EU’s Energy has not been audited for the year footprint in the offices, and we Performance of Buildings Directive. 2019. Our intention is to deepen our continue to encourage these reporting to include Scope 3 in the initiatives in the office: near future.
Entity MMD Monitors Envision MMD TPV MMD AOC Totals & Displays Peripherals Singapore Technology Electronics Admiral Technology Technology Co.
Location Netherlands USA Singapore India Shanghai Wuhan
GHG emissions
GHG Scope 1 CO2e (t) 82.45 23.56 3.98 47.88 157.87
GHG Scope 2 CO2e (t) 1.57 44.28 42.98 110.28 171.47 71.59 442.17
GHG Total CO2e (t) 84.02 67.84 42.98 110.28 175.45 119.47 600.04
% Contribution 14.0% 11.3% 7.2% 18.4% 29.2% 19.9%
Water
Consumption (m3) 233 637.76 86.70 398.34 1969 3324.80
% Contribution 7.0% 19.2% 2.6% 0.0% 12.0% 59.2%
GHG emissions in tonnes, Water consumption
24 CSR & SustainabilityPresentation Report 2019
Activity Netherlands USA Singapore India Shanghai Wuhan
Natural gas stationary combustion 13.15 23.56 - - - 32.74
Petrol mobile combustion 69.29 - - - 15.74
Septi-tank BOD - - - - 3.98 -
Scope 1 Direct Emissions 82.45 23.56 - - 3.98 47.88
Purchased electricity 0.85 17.38 42.98 110.28 171.47 71.59
Purchased natural gas 0.73 26.90 - - - -
Scope 2 Energy Indirect Emissions 1.57 44.28 42.98 110.28 171.47 71.59
GHG Net Emissions 84.02 67.84 42.98 110.28 175.45 119.47
Netherlands Netherlands Activity Unit USA Singapore India Shanghai Wuhan Amsterdam Rotterdam (1)
Natural gas Therm 5,351.90 1,993.00 4,445.90 - - - 14,976.87 (m3)
Petrol Liter 30,538.2 - - - - 4,860 (Kg)
Septi-tank BOD Kg - - - - - 331.80 -
Entity MMD Monitors Envision MMD TPV MMD AOC Totals & Displays Peripherals Singapore Technology Electronics Admiral Purchased heat GJ - - - - - 237.28 - Technology Technology Co. Purchased frozen water KWh - - - - - 102,251 - Location Netherlands USA Singapore India Shanghai Wuhan Purchased electricity KWh 124,088.10 10,990.50 73,691.40 102,637 119,865 78,417 79,423.52 GHG emissions
GHG Scope 1 CO e (t) 82.45 23.56 3.98 47.88 157.87 2 Entity Netherlands USA Singapore India Shanghai Wuhan Overall
GHG Scope 2 CO e (t) 1.57 44.28 42.98 110.28 171.47 71.59 442.17 2 Water usage(m3) 233.00 637.76 86.70 NA (2) 398.34 1969 3324.80
GHG Total CO2e (t) 84.02 67.84 42.98 110.28 175.45 119.47 600.04
Note: % Contribution 14.0% 11.3% 7.2% 18.4% 29.2% 19.9% GHG emissions for our entities for the period 1st January 2019 to 31st (1) The Rotterdam office in the Netherlands was closed mid 2019. December 2019 have been verified in accordance with the principles Water and requirements of ISO14064-1 and ISO14064-3. (2) Data is not available for the India office (23 employees). The data is not material to affect the total water usage. Energy rates for the Amstel building are sourced from EPBD NL Consumption (m3) 233 637.76 86.70 398.34 1969 3324.80 building certificate; 38 kWh/m2 (electricity), 6 m3 /m2 (gas) and 0,0 GJ/m (heating). Source Emission factors:: https://www.co2emissiefactoren.nl. WTW used; Minor energy usage for the energy back-up-generators was % Contribution 7.0% 19.2% 2.6% 0.0% 12.0% 59.2% omitted due to lack of data for 2019. Biomass consumption (none) and refrigerant losses were omitted from the Scope 1 emissions.
Amstel building, Amsterdam The Netherlands 25 CSR & Sustainability Report 2019
Company TPV Display TPV TPV Display L&T Display Site location Technology Electronics Technology Technology Total Beihai Fujian Wuhan Fujian
GHG emissions
SGS SGS TUV CTI Data Source CN20/30768 CN20/30708 Noord Cert
GHG Scope 1 CO2e (tonnes) 201.0 1,445.6 1,415.4 523.6 3,585.5
GHG Scope 2 CO2e (tonnes) 4,320.5 43,899.9 10,874.7 10,481.8 69,577.0
GHG Total CO2e (tonnes) 4,521.5 45,345.6 12,290.1 11,005.4 73,162.5
GHG emissions, Suppliers
Company TPV Display TPV TPV Display L&T Display Site location Technology Electronics Technology Technology Total Beihai Fujian Wuhan Fujian
Water
Intake - Supplied by third-party 46,718.0 821,357.0 227,767.0 52,291.0 1,148,133.0 supply (m3)
Discharge to third-party facility 32,385.0 698,153.0 163,994.0 44,447.0 938,979.0 (m3)
Net consumption 14,333.0 123,204.0 63,773.0 7,844.0 209,154.0
Water, Suppliers
Production units TPV Display TPV TPV Display L&T Display Grand shipped Technology Electronics Technology Technology Total Beihai Fujian Wuhan Fujian
Total number of units produced 7,743,800 58,177,700 17,846,500 11,587,200 95,355,200
AOC Monitors 1,995,308 913,727 5,320,080 979,304 9,208,419
MMD Monitors 2,415,832 739,963 2,838,050 1,236,138 7,229,983
Total MMD+AOC 4,411,140 1,653,690 8,158,130 2,215,442 16,438,402
% MMD+AOC 57.0% 2.8% 45.7% 19.1% 17.2%
Production units, Suppliers
26
CSR & SustainabilityPresentation Report 2019
Suppliers Supplier Environmental Performance - Site Totals
TPV Display TPV TPV Display L&T Display Company Site Total Technology Electronics Technology Technology
Location Beihai Fujian Wuhan Fujian
SGS SGS Data Source TUV Noord CTI Cert CN20/30768 CN20/30708
GHG emissions
GHG Scope 1 201.0 1,445.6 1,415.4 523.6 3,585.5
CO2e (tonnes)
GHG Scope 2 4,320.5 43,899.9 10,874.7 10,481.8 69,577.0
CO2e (tonnes)
GHG Total 4,521.5 45,345.6 12,290.1 11,005.4 73,162.5
CO2e (tonnes)
Water
Intake-
Supplied by third- 46,718.0 821,357.0 227,767.0 52,291.0 1,148,133.0 party supply (m3)
Discharge to third- 32,385.0 698,153.0 163,994.0 44,447.0 938,979.0 party facility (m3)
Net Consumption 14,333.0 123,204.0 63,773.0 7,844.0 209,154.0
Overall Entities MMD/AOC MMD/AOC Totals (Scope 1 & 2) Share of Suppliers (Scope 1, 2 & 3) (Scope 3) Totals
GHG emissions
GHG Scope 1 CO2e (tonnes) 157.87 902.70 1,060.55
GHG Scope 2 CO2e (tonnes) 442.17 10,684.20 11,126.35
GHG Total CO2e (tonnes) 600.04 11,586.90 12,186.90
% Contribution 4.92% 95.08%
Water
Consumption (m3) 3324.80 42,318.80 45,643.59
% Contribution 7.28% 92.72%
27 CSR & Sustainability Report 2019
Data Collection
2019 is the second year in which A new database is being developed Social data we have issued such a report as to help us compile environmental Data on our social performance was this. There have been no changes data on location-specific datasheets. collected applying a global master in the data collection method since Environmental data has been data system based on SAP. The 2018, and there were no mergers, readily available for our largest system includes accurate data on acquisitions or divestments. business units. Our smaller offices, our employees globally, covering which generally have fewer than all business units and providing Economic data 25 staff, were not able to report basic information on all employees. The financial data in this report is environmental data, because they Training data covers our global based on data collected through are located together with other training programs and has been our enterprise resource planning companies in large office premises. compiled from different reporting and management reporting They typically pay a monthly lump systems. Data on global training systems. The figures used in the sum to office space providers, and programs has been collected from consolidated financial statements it is not possible to disaggregate a learning management system and have been prepared according to details of their electricity, heat or our own and third-party human the International Financial Reporting water consumption. resources personnel. Safety training Standard. In addition, some data data has been collected from the has been collected manually from Integrating data collection health and safety reporting system. Microsoft Excel spreadsheets and For 2019, environmental data has Our learning management system is SAP. been collected via our health and expected to improve the coverage safety reporting team. The date and quality of our training data from Environmental data for each location is compiled on 2020. Performance data on environmental Microsoft Excel spreadsheets and aspects has been collected (when then analysed and combined into a To collect data on human rights possible) from our major business single file to facilitate calculations by and compliance, a questionnaire units for electricity use, heating, our head of compliance. in the form of Microsoft Word and emissions from corporate flights PDF documents and Microsoft Excel and water use. The report includes spreadsheets was sent to the person information from our key supplier responsible for human resources in sister organizations on Scope 1 each location. and Scope 2 emissions from the combustion of fuels.
28 PresentationAppendix
Lifecycle assessment
TPV evaluates LCA (life cycle assessment) for displays with standards ISO 14040/14044 from cradle to grave, including raw material, manufacturing, distribute, usage and waste. The LCA result with analysis method IMPACT 2002+V2.12 for PHILIPS 240B7Q:
Impact Category Measuring unit Sum
Carcinogens kg C2H3Cl eq 10.14352365
Non-carcinogens kg C2H3Cl eq 11.69639982
Respiratory inorganics kg PM2.5 eq 0.473300012
Ionizing radiation Bq C-14 eq 5972.096587
Ozone layer depletion kg CFC-11 eq 4.06032E-05
Respiratory organics kg C2H4 eq 0.195444105
Aquatic ecotoxicity kg TEG water 61931.2694
Terrestrial ecotoxicity kg TEG soil 18886.87381
Terrestrial acid/nutri kg SO2 eq 9.07137311
Land occupation m2org.arable 12.25719542
Aquatic acidification kg SO2 eq 2.39516294
Aquatic eutrophication kg PO4 P-lim 0.486082809
Global warming kg CO2 eq 414.6133307
Non-renewable energy MJ primary 6374.380265
Mineral extraction MJ surplus 191.1309156
Evaluation Summary of Products Environmental Impact - characterization (IMPACT 2002+ V2.12)
29 Appendix
The LCA result with analysis method ReCiPe Midpoint (E) for 240B7Q:
Impact Category Measuring unit Sum
Climate change kg CO2 eq 411.0619898
Ozone depletion kg CFC-11 eq 4.41E-05
Terrestrial acidification kg SO2 eq 2.353200902
Freshwater eutrophication kg P eq 0.455233924
Marine eutrophication kg N eq 2.94583951
Human toxicity kg 1,4-DB eq 31916.5442
Photochemical oxidant formation kg NMVOC 1.681212981
Particulate matter formation kg PM10 eq 0.877506254
Terrestrial ecotoxicity kg 1,4-DB eq 0.952475463
Freshwater ecotoxicity kg 1,4-DB eq 21.07880992
Marine ecotoxicity kg 1,4-DB eq 20461.52979
Ionising radiation kBq U235 eq 58.92326493
Agricultural land occupation m2a 29.44268264
Urban land occupation m2a 9.875189739
Natural land transformation m2 0.095750184
Water depletion m3 3.862916016
Metal depletion kg Fe eq 218.0417603
Fossil depletion kg oil eq 127.4403286
Evaluation Summary of Products Environmental Impact – characterization (ReCiPe Midpoint (E) V1.12)
30 PresentationAppendix
1. Suppliers 2019 GHG emissions according to ISO 14064-1:2006
TPV Electronics TPV Display TPV Display L&T Display Site Total (Fujian) Co.,Ltd Technology (Wuhan) Technology (Beihai) Technology (Fujian) (TPV Fujian) Co., Ltd (TPV Co., Ltd (TPV Beihai) Ltd. (L&T) Wuhan)
Scope 1 (tons CO2e) 1,445.62 1415.36 200.98 523.56 3585.5
Scope 2 (tons CO2e) 43,899.94 10874.69 4320.51 10481.84 69577.0 Grand Total 4521.5 45345.60 12290.1 11005.4 73162.5
Activity data
Category Emission Source 2019 Activity Data Unit TPV Fujian TPV Wuhan TPV Beihai L&T Emission Natural gas 282,343 432,180 5,580 - m3 Scope 1 Liquefied petroleum - - 1,307 - Kg gas Gasoline 49,843 5,876 2,977.79 40,592.70 Kg Diesel oil 14,454 11,750 1,191.1 4,528.27 Kg Acetylene 2.5 - - - Kg CO2 - 50 - - Kg R404A+R23 6.2 9 - - Kg R134a 5 - 1,524 - Kg Septic-tank BOD 68,766.97 30,008 8,063.29 33,000 Kg Emission Purchased Electricity 54,561,194 12,064,221 5,163,754 13,027,392 Kwh Scope 2
31 Appendix
2. Suppliers 2019 water consumption data
TPV Fujian TPV Wuhan TPV Beihai L&T Fujian Site total Supplier Total Water Intake (m3) 821,357 227,767 46,718 52,291 1,148,133.0 Water discharge (m3) 698,153 163,994 32,385 44,447 938,979.0 Water consumption (m3) 123,204 63,773 14,333 7,844 209,154.0
3. Suppliers’ comprehensive energy consumption and three years energy performance improvement rate according to standard GB/T 23331-2012/ ISO 50001:2011:
Manufacturing Year Annual Total Energy The unit product Three years energy facilities output Consumption comprehensive energy performance (10 Thousands Set) (Tons of standard consumption improvement rate coal Tce) (Tce/10000 sets) TPV Fujian Y2016 4428.7 7039.6 1.59 Y2017 5526.91 7331.0 1.33 Y2018 5490.03 6902.62 1.26 Y2019 5817.77 6726.05 1.16 27.27% TPV Wuhan Y2016 916.71 1504 1.64 Y2017 1132.10 1424 1.26 Y2018 1601.85 1535 0.96 Y2019 1784.65 1645 0.92 43.81% TPV Beihai Y2016 415.70 342.74 0.82 Y2017 534.18 380.93 0.71 Y2018 651.83 472.86 0.73 Y2019 774.38 536.30 0.69 16% L&T Fujian Y2016 1094.39 1439.49 1.32 Y2017 1192.79 1484.2 1.24 Y2018 1139.49 1436.66 1.26 Y2019 1158.72 1396.23 1.2 8.39%
32 AOC International (Europe) B.V. MMD-Monitors and Displays Nederland B.V. Prins Bernhardplein 200 1097 JB Amsterdam, The Netherlands
This report has been published using recycled paper and environment-friendly technologies. Photo by Chris Czermak from Pexels; Worldmap sesigned by Evening_Tao / Freepik DOCUMENT012.10.2020