Citrix Secure Hub Setup for iOS Devices

Before you begin: • Jailbroken or rooted devices will not work • The difference between Apple OS versions may require different steps. Install the app like you would other apps from the store. When in doubt, answer in the affirmative. Our server is mdm.siumed.edu. • We recommend creating a device passcode before starting enrollment. It will not work without one. • OS Updates - The Secure apps are not guaranteed to work with OS updates! It's best to disable automatic updates until the Secure apps are certified to work with the new version • Supported versions are iOS 11, 12, and 13 - No other versions are supported • The now supports WorxMail notifications, and it does requires that a passcode be set on your Watch.

Installation Instructions: 1) Go to your and search for the Citrix Secure Hub 2) Download and install the app, then open it up. 3) On the Allow Citrix Secure Hub to send you notifications dialog, tap Allow 4) Type in mdm.siumed.edu in the Server field and tap Next 5) Type in your AD username and password and tap Next 6) A Device Management Information page will appear. Tap Next on this screen and the one. 7) Select Allow on the This website is trying to download a configuration profile. Allow this? prompt 8) On the Profile Downloaded dialog, select close 9) Navigate to Settings and select Profile Downloaded 10) On the Install Profile screen, tap the Install button in the upper right-hand corner 11) If your device already has a device pass code, type it in now 12) Now, tap the Install button that pops up at the bottom of the screen 13) On the Remote Management dialog, tap the Trust button 14) On the Profile Installed screen, tap the Done button in the upper right-hand corner of the screen 15) Switch applications back to Secure Hub 16) When prompted, Turn On Location Services and Allow Citrix Secure Hub to access your location. 17) Tap Allow to Let Citrix Secure Hub add a VPN Configuration? Enter your passcode to continue. 18) You will now see the My Apps page. Tap Add Apps from the Store on your screen. 19) Soon, you'll see multiple dialog boxes pop up labeled App Installation. Tap the Install button for each app. 20) You'll be asked to Authorize each app. In Secure Mail, you'll also be asked to enter your email's password. 21) Close Safari completely. If you do not, it will try to re-enroll your phone every time that you open Safari.