Powering the city. Powering the city. GROUP HIGHLIGHTS Wiener Stadtwerke safeguards the supply of energy to In the 2014 business year, the Wiener Stadtwerke Group generated 16,100 revenues of 400 two employees 730,000 300,000 trainees million green electricity green heating customers customers EUR 2,904.8 of Wiener Stadtwerke are being trained in 15 ensure that Vienna’s infra- different professions people million structure runs smoothly. at Wiener Stadtwerke. 945.8 million passengers 20,000 Make 4 from 1 were transported by Wiener Linien and Wiener Lokalbahnen in 2014. One job at Wiener Stadtwerke secures energy consultations per year three additional jobs. 35,000 people employed by suppliers Investments of EUR 870.5 million in 2014 in expanding the underground network, modernising the fleet of vehicles, new buildings, stops and infrastructure, elec- ~ 650,000 tricity and gas networks as well as in the 13,600 15,700 increased use of renewable energies. jobs from investment direct employees Investments of four billion 19 in infrastructure excluding trainees euros between 2015 and 2019 people Citizen solar powerplants employees in total travelled with a Wiener Linien annual in the Greater Vienna area 64,300 season ticket in 2014 | 5 TABLE OF CONTENTS 6 Message from Vienna’s Mayor Michael Häupl 7 Message from Vienna’s Deputy Mayor Renate Brauner 8 Letter from the CEO Martin Krajcsir 12 The Wiener Stadtwerke Group 48 Wiener Stadtwerke’s contribution to essential public services 94 The location factor 106 Innovation and investments in the future 150 Attractive employer 166 Viennese know-how in demand around the world 176 Corporate social responsibility 190 Appendix 6 | | 7 MESSAGE FROM VIENNA’S MESSAGE FROM VIENNA’S MAYOR MICHAEL HÄUPL DEPUTY MAYOR RENATE BRAUNER ienna has always been some- a successful example of social par- This brochure is impressive proof ur city will grow by around and safeguarding jobs, generating we need strong partners such as Vthing special – a model green ticipation. This should not change, of the innovative power of Wiener O230,000 inhabitants in the income, securing economic stabil- Wiener Stadtwerke. I would like to city with drinking water under con- which is why we will not privatise Stadtwerke. The examples pro- coming 15 years. For the city of ity and thereby improving quality of say a particular thank you for pro- stitutional protection, its binding our city’s tools of essential public vided range from technology opti- Vienna, Wiener Stadtwerke is the life even more. viding around 400 young people programme to protect the environ- services in the future. misation and multimodal mobility key player ensuring that this growth with training. ment and the plan to be a mod- services to a real-time research is managed in a socially balanced The key factor behind Vienna’s ern city with a high quality of life. Vienna is also a city of knowledge, laboratory (living lab) at Seestadt and environmentally compatible ability to compete is the high Best regards Vienna’s inhabitants also appreci- a city of science. According to the Aspern, where new technologies way. This is possible due to the con- level of productivity achieved by Renate Brauner ate this. According to a survey con- innovation agency 2thinknow, it and the interaction of intelligent sistently high level of investment our well-qualified workers. This is Deputy Mayor, Executive City ducted in 2013, 97 percent of peo- is the third most innovative city in energy systems and building tech- that has contributed significantly to why we, as a city, especially invest Councillor for Finances, Economic ple interviewed “liked” or “really Europe after London and Paris, and nology are tested. Through its the fact that Vienna has so far made in training and personal develop- Policy and Wiener Stadtwerke liked” living in Vienna. the sixth most innovative city in the innovations, Wiener Stadtwerke it through the global economic cri- ment. Through a range of meas- world. We aim to retain and build makes a key contribution to provid- sis relatively unscathed. ures to provide targeted support According to Mercer surveys, on these leading positions. ing essential public services and to to male and particularly female Vienna has been the city which maintaining the high quality of life Public-sector investment and employees, such as the qualifica- offers the highest quality of life in This is a major challenge because in the model green city of Vienna. Wiener Stadtwerke yield double the tion plan Vienna 2020 or coupling the world for a number of years Vienna is growing. This means we At this point, I would like to express benefits. On the one hand, extend- public orders with the promotion of now. The UN organisation Habitat need to ask ourselves now: How my appreciation and my thanks to ing the underground network or women, Vienna has become a role sees Vienna as the city with the should our city look in the future? everyone involved. improving intervals on Wiener Lin- model, well beyond the borders of world’s highest level of affluence, How can we integrate the many ien’s services increases the level of Austria. measured according to economic new citizens of Vienna without Best regards comfort and service for our custom- productivity, quality of life, infra- having to forgo quality of life, con- Michael Häupl ers. On the other, investments are We are particularly proud of Vien- structure, distributive justice and venience or mobility? We need Mayor of Vienna also a key economic factor, creating na’s "training guarantee", for which environmental sustainability (City intelligent solutions and excellent Prosperity Index). Vienna stands innovations, notably in the areas of for internationally renowned, high energy, mobility and construction. quality essential public service and 8 | | 9 LETTER FROM THE CEO MARTIN KRAJCSIR t is with great pleasure that I This is the only way it can secure 2008 as it shares the principles of Ipresent to you today a summary jobs in the long term and con- the United Nations in respect of of the services provided by Wiener tinue helping to create value in the human rights, working standards, Stadtwerke for the city of Vienna region. environmental protection and and its citizens. anti-corruption. Vienna is growing – the population Wiener Stadtwerke is wholly owned will reach around two million in I would like to express my particu- by the City of Vienna. Its core busi- 2030. The City of Vienna is facing lar gratitude to our employees. I ness is to supply the population of this challenge with its Smart City would like to take this opportunity the Greater Vienna area with mobil- Vienna framework strategy. Wiener to show my respect for the excel- ity and energy. The aim is to ensure Stadtwerke is a reliable partner lent work performed. Our employ- the highest quality of life for every here, investing around four billion ees can be proud of working for person in Vienna while conserving euros between 2015 and 2019 Wiener Stadtwerke. I am too. resources as much as possible, alone, i.e. 800 million euros every 24 hours a day. This is what the year, particularly in the intelligent Best regards some 16,100 employees of Wiener supply of mobility and energy in Martin Krajcsir Stadtwerke stand for, from appren- the future. It also develops inno- CEO of tice to CEO. vations that benefit everyone and Wiener Stadtwerke help to conserve resources. As a provider of public services, Wiener Stadtwerke places particu- As a publicly owned company, lar emphasis on security of supply, Wiener Stadtwerke must set an accessibility and the affordability example. It has committed itself to of services that are required for meeting the highest standards of daily life, for all citizens. On the quality, safety, environmental pro- other hand, it wants and needs to tection and sustainability. It joined be commercially successful as well. the UN Global Compact back in | 11 When I start working in 06:03 the morning, I protect the environment with every kilometre trav- elled and every tonne of cargo transported. Markus Sch. Train driver, Wiener Lokalbahnen Cargo 12 | The Wiener Stadtwerke Group The Wiener Stadtwerke Group | 13 THE WIENER STADTWERKE GROUP More than 100 years of municipal services ienna is growing. By 2030, around two million were too dim and there were significant fluctuations in Vpeople will be living in the city of Vienna. There pressure. was at time, however, when more people were living in Vienna. In 1910, Vienna’s population reached its high- The City of Vienna recognised the rising importance est level ever of 2.084 million people. Even before the of ensuring a working supply of electricity and gas, as THE FOUNDING OF WIENER STADTWERKE 14 beginning of the 20th century, the aim was to ensure well as affordable public transport to a growing city. It the supply of energy and mobility to the growing popu- focused on taking over these services through munic- THE ENERGY COMPANIES IN THE WIENER STADTWERKE GROUP 15 lation of Vienna. At that time, the supply of energy and ipally owned companies. Between 1896 and 1907, THE TRANSPORT COMPANIES IN THE WIENER STADTWERKE GROUP 25 Vienna’s public transport network were in the hands of the supply of gas and electricity, public transport and CAR PARKS 32 private companies. However, public transport suffered funeral services were successively municipalised. The FUNERALS AND CEMETERIES 36 from a lack of coordination and cooperation between aim was to guarantee security of supply, to enable far- WienIT AND HOLDINGS 42 the various tramway companies and horse-drawn coach sighted urban planning and to build a modern, sustain- KEY FINANCIAL INDICATORS 44 companies. In the gas sector, however, where the Eng- able infrastructure.