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Test Center of Excellence How Can It Be Set Up? ISSN 1866-5705 ISSN 1866-5705 www.testingexperience.com free digital version print version 8,00 € printed in Germany 18 The Magazine for Professional Testers The MagazineforProfessional Test Center of Excellence Center Test How can itbesetup? How June 2012 Pragmatic, Soft Skills Focused, Industry Supported CAT is no ordinary certification, but a professional jour- The certification does not simply promote absorption ney into the world of Agile. As with any voyage you have of the theory through academic mediums but encour- to take the first step. You may have some experience ages you to experiment, in the safe environment of the with Agile from your current or previous employment or classroom, through the extensive discussion forums you may be venturing out into the unknown. Either way and daily practicals. Over 50% of the initial course is CAT has been specifically designed to partner and guide based around practical application of the techniques you through all aspects of your tour. and methods that you learn, focused on building the The focus of the course is to look at how you the tes- skills you already have as a tester. This then prepares ter can make a valuable contribution to these activities you, on returning to your employer, to be Agile. even if they are not currently your core abilities. This The transition into a Professional Agile Tester team course assumes that you already know how to be a tes- member culminates with on the job assessments, dem- ter, understand the fundamental testing techniques and onstrated abilities in Agile expertise through such fo- testing practices, leading you to transition into an Agile rums as presentations at conferences or Special Interest team. groups and interviews. Did this CATch your eye? If so, please contact us for more details! Book your training with Díaz & Hilterscheid! Open seminars: 23.–27.07.12 in Munich/Karlsruhe, Germany 11.–15.06.12 in Stockholm, Sweden 27.–31.08.12 in Frankfurt, Germany 02.–06.07.12 in Orlando, USA 24.–28.09.12 in Stuttgart, Germany 03.–07.09.12 in Helsinki, Finland 29.10.–02.11.12 in Berlin, Germany 15.–19.10.12 in Oslo, Norway 03.–07.12.12 in Cologne/Düsseldorf, Germany 26.–30.11.12 in Amsterdam, Netherlands (German tutor and German exam) Díaz & Hilterscheid GmbH / Kurfürstendamm 179 / 10707 Berlin / Germany Tel: +49 30 747628-0 / Fax: +49 30 747628-99 www.diazhilterscheid.de [email protected] © Sergejy Galushko – Fotolia.com Editorial Pragmatic, Soft Skills Focused, Industry Supported Dear readers! Work with our editorial board started with this issue. It is really a pleasure to work with them and to see how close they are marking the articles. It was and still is a CAT is no ordinary certification, but a professional jour- The certification does not simply promote absorption good idea to have all of them. ney into the world of Agile. As with any voyage you have of the theory through academic mediums but encour- What you have in your hand or on your screen is the work of many authors, media de- to take the first step. You may have some experience ages you to experiment, in the safe environment of the signers, lectors and the editorial board. Thanks to all of them for another great issue. with Agile from your current or previous employment or classroom, through the extensive discussion forums you may be venturing out into the unknown. Either way and daily practicals. Over 50% of the initial course is This issue is about how to set up test centers of excellence. There are many articles CAT has been specifically designed to partner and guide based around practical application of the techniques telling you how this has been done and in which traps some of the guys stepped into along the way. you through all aspects of your tour. and methods that you learn, focused on building the The next issue will about mobile apps testing. I’m really looking forward to seeing The focus of the course is to look at how you the tes- skills you already have as a tester. This then prepares your articles. I have been testing some mobile apps myself for our conference, and ter can make a valuable contribution to these activities you, on returning to your employer, to be Agile. also apps for friends of mine like TestGloss (an app for the ISTQB® Glossary), ePaper- even if they are not currently your core abilities. This The transition into a Professional Agile Tester team Exam (ISTQB®exam app), etc. It was fun for me to be “working” again! ;-) Bug hunting is such a nice pastime. course assumes that you already know how to be a tes- member culminates with on the job assessments, dem- ter, understand the fundamental testing techniques and onstrated abilities in Agile expertise through such fo- I’m writing this in London, facing the Testing & Finance. Things are looking good. We testing practices, leading you to transition into an Agile rums as presentations at conferences or Special Interest have a full house with exhibitors, speakers and attendees. The venue is great, even if team. groups and interviews. the breakfast is toooooooo expensive! Did this CATch your eye? If so, please contact us for We think that Testing & Development, due to more and more agility in the meth- more details! ods and techniques, will come steadily closer. We will have the Agile Testing Days in November 2012 and have just started the run for the call for papers for the Agile Dev Practices conference. The first papers have already come in. The community is quite Book your training with Díaz & Hilterscheid! well connected and is based on a will to learn more with a view to improvement. I like that very much. Have a look at www.agiledevpractices.com Open seminars: Last but not least, I thank all the sponsors for supporting the magazine. 23.–27.07.12 in Munich/Karlsruhe, Germany 11.–15.06.12 in Stockholm, Sweden Enjoy reading! 27.–31.08.12 in Frankfurt, Germany 02.–06.07.12 in Orlando, USA 24.–28.09.12 in Stuttgart, Germany 03.–07.09.12 in Helsinki, Finland Best regards 29.10.–02.11.12 in Berlin, Germany 15.–19.10.12 in Oslo, Norway 03.–07.12.12 in Cologne/Düsseldorf, Germany 26.–30.11.12 in Amsterdam, Netherlands (German tutor and German exam) José Díaz & Hilterscheid GmbH / Kurfürstendamm 179 / 10707 Berlin / Germany Tel: +49 30 747628-0 / Fax: +49 30 747628-99 www.diazhilterscheid.de [email protected] © Sergejy Galushko – Fotolia.com www.testingexperience.com The Magazine for Professional Testers 1 Contents Editorial ....................................................................................................................................................................................................................1 Load Testing: Respect the Difference .........................................................................................................................................................6 by Alexander Podelko Managing Technical Test Debt .................................................................................................................................................................... 14 by Bob Galen A personal approach and value-chain thinking – Two pillars of successful testing 24 by Derk-Jan de Grood A Morning Revelation .....................................................................................................................................................................................28 by David Zisner Critical Success Factors for a Test Center of Excellence .................................................................................................................. 30 by Erik van Veenendaal The Test Center of Excellence .......................................................................................................................................................................32 by Mariya Vankovych The DNA of a Highly Effective Testing Center of Excellence (TCOE) ��������������������������������������������������������������������������������������������38 by Nishant Pandey Transformation To A Test Center Of Excellence (TCoE): Decentralization To Centralization Approach 44 by Venkatesh Sriramulu, Ramakrishnan Subramanian, Prasad Ramanujam & Swaathiga KN Dependencies walkthroughs – footprints to effective testing ��������������������������������������������������������������������������������������������������� 50 by Jacky Kayan Cheung Setting up a Testing Competence Center of Excellence: Making the Process Personal 52 by Thomas Veltman Building an Effective Center of Excellence for Testing: A Case Study and the Way Forward 56 by Muhammad Dhiauddin Mohamed Suffian & Redzuan Abdullah Moving Towards a Mature Test Center of Excellence.......................................................................................................................68 by Kunal Jadhav The Future of Test Centers: A New Vision ..............................................................................................................................................72 by Kaspar van Dam & Tjerko van der Wouden A SPICE compatible Process Assessment Model for TPI® ���������������������������������������������������������������������������������������������������������������76 by Sven Koos Masthead ............................................................................................................................................................................................................ 84 Picture Credits..................................................................................................................................................................................................
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