EMC Propel SAP on Vblock

May 2011 Tony Pagliarulo, Vice President, Service Delivery EMC Corporation

User Profiles 48,000 “internal” users 400,000+ customers and partners IT Environment 5 data centers, 7 PB storage Business Applications 400+ applications and tools Virtualization ≈6,000 OS images (worldwide) 75% of all servers virtualized Global Support 80+ countries and 20 languages

Existing Apps New Cloud Apps SaaS Apps

Private Cloud

Existing Datacenters Public Cloud Services

How do you weave all this together Existing Apps into a cohesive,New Cloud Apps secure, SaaS Apps Cloud infrastructure?

Private Cloud

Existing Datacenters Public Cloud Services

IT Production Business Production IT-as-a-Service Lower Cost Improve Quality of Service Improve Agility

Development, test, and WE ARE HERE 100% 86% IT-owned applications 75%

% Virtualized % 30% 40% 15% Mission-critical Run IT as a applications business

2004-08 2009-10 2011+

• Design Approach – Design for the future state of the business – Minimize customizations and stay on vendor upgrade path • Program Approach – Move rapidly to migrate growing system risk – Use phased approach to realize value • People – Drive cultural change and transformation – Develop new skills and competencies for the team

2010 2011 2012 2013

Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1

Analyze Gate 2a

Design Gate 2b

Build Gate 3a Gate 3b

Test Gate 4 Deploy Gate 5 Gate 6

Phase/Gate: Plan/Analyze Design Build Test Deploy Gate 2a Gate 2b Gate 3a – 3b Gate 4 Gate 5 &6

Duration: 5 Months 8 Months 9 Months 9 Months 5 Months

Months: May „10 – Sept „10 Oct „10 – May „11 Feb „11- Oct „11 Aug „11– April „12 May „12 – Sept „12 (July 2012 Go Live)

Key Deliverables: • High Level Process • Business Process Designs • Technical Design • Common Test Data • Deployment Plan Designs • Configuration Rationales • Source Code • String Test • Training Delivery • Requirements • Functional Design • Training Materials • Integration Test • Production Conversions • RICEFW Inventory • Tech Arch Designs • Test Plan • User Verification Test • Business Acceptance • Instance Strategy • High Level Business Change • Mock Conversions • Performance Test Impact • High Level Training Strategy • Initial Environment Build-outs

ERP Central Component (ECC)– Core of 11.0.3 replacement Financial Supply Chain Mgmt (FSCM) Financial Accounting Sales and Credit Cash Management & Distribution Commissionaire Management Liquidity Planning New GL AP AR Materials Management Nota Fiscal Bus. Planning & Consolidations (BPC) Asset Bank Quality Business Consolidation Account. Account. Management Localization Planning Organization High Tech Financial Control Mgmt. Supplier Relationship Mgmt (SRM) Overhead Product Profit Self-Service MDM Catalogs Costs Costing Analysis Project Systems Production Procurement Planning (PP) Self Service Sourcing Logistics Environment Registration (RFx/Auction) al Health & General General Transport. Warehouse Safety (EH&S)Product Available to Product Lifecycle Mgmt (PLM) Safety Promise Integrated Prod Product eKanban SPRC Supply Chain Mgmt (SCM) Development Compliance Planning Advanced Planning & Optimizer (APO) Supplier Network Data Warehouse 3rd Party App. Demand Planning MDM Hub Collaboration Product Vertex or BO BW Hub Sabrix Supply Network Global Available to Planning Promise BWA Note: This is not the full SAP landscape

Confirmed in Potential Agile / Incremental capability in scope Future Release scope for foundation

Sales and Marketing

Manage customer Track and manage Generate quote and Manage Manage Forecast sales relationships product pipeline configure products leases commissions

Engineering Product Delivery Record to Report Manage Design & Product & Ship General Accounting & Release hardwar Supply Make to Consolidation develop Process Plan and product e Chain order Taxes & Treasury hardware Design changes Deliver Fixed Assets Corp. FP&A Design & Release Manage Functional Finance & Mgmt develop product & electronic Reporting software revisions licenses Order to Cash Revenue Order Post-order Collect & Cost Invoice confirmation Integration payment Information Mgmt Other Businesses Posting Customer master RSA Item master Procure to Pay Other master BRS Order Contract Payment & Business Intelligence Sourcing Master Data Reporting Management Management Settlement and Reporting Iomega Global Services Plan/install products and Provide environment Provide professional Support install base Manage contracts solutions support services services

Primary scope Other processes impacted Future Out of scope by ERP (TBD) release (TBD)

3 Separate ESX Clusters Integration ERP • Best Practice • License Restrictions App App App SAP App Tier Cluster App SAP App Tier ESX Cluster App App • VMware HA App App Oracle App • Load Balanced App App App MS App App App SQL Server Cluster App App SQL Server ESX Cluster App • VMware HA App App App App App App App Oracle Cluster App App • VMware HA App Oracle ESX Cluster • Clusterware HA

Private CloudB2B

Enterprise Integration

• Lightweight application server Reduce operational costs • Enterprise monitoring

• Enterprise software framework Improve agility of IT • Web, Integration, Batch, Web Services delivery • Higher productivity framework for web applications • Team productivity ecosystem Drive workforce • Scale projects through software, not people productivity • Make best practices a first and easy practice

• Enterprise Elastic Data Grid Architect for the future • Enterprise Cloud Messaging

Implement EMC “IT Proven” solutions

• Too many platforms Development • Middleware too specialized • Little to no reuse across platforms

• Complexity • Developer productivity at operations team expense Operations • Scalability and performance • Application lifecycle management is too coupled to the platform

• Project cost • Difficult to pool resources due to “stove-piped” skills Management / Security • Federated management and monitoring • Scalability

Integration Middleware Distribute Legacy 1 1

Distribute SAP Invoice Collect Process Legacy 2 2

Distribute 3 Legacy 3

VMAX Configuration

• 4 Engines

• 3 Bays

• 96 FC drives with 4 hot spares

• 64 SATA drives with 4 hot spares

• No EFD drives (future)

• Microcode 5874

• 32 total FA‟s (16 dual port adapters)

• 213 empty drive slots for expansion

• RDF enabled

UCS Configuration

• 5108 Blade Chassis*

• 2104 Fabric Extender*

• B230-M1 Blade

• B440-M1 Blade

• 6140 Fabric Interface*

• EMC Vmware vSphere • Recoverpoint • Networker

• Avamar Availability Security Scalability • Data Domain Vmotion vShield Zones DRS • VM backups ? Application Storage vMotion VMSafe Hot Add Services HA • Virtualization (VMware) Fault Tollerance • vSphere 4.1 (5.0?)

Data Recovery • ESXi PXE boot (stateless, separate vNIC)

• vCenter

• vMotion vCompute vStorage vNetwork • Storage vmotion ESX and ESXi VMFS Distribution Switch • Site Recovery Manager (SRM) Application DRS and DPM Thin Provisioning Network I/O • Dynamic Resource Scheduling (DRS) Memory Services Control • Distributed Virtual Switch (dvSwitch) Overcommit • Virtual Desktop Infrastructure (VDI)

• VM “gold” templates

• Vsphere management: accounts, authorization

• Clone policy

• Host profiles

EMC IT‟s Journey to the Cloud: A Practitioner's Guide http://www.emc.com/collateral/software/white-papers/h7298-it-journey-private-cloud-wp.pdf