Monitor and manage critical resources and metrics across disparate platforms from a single console

IBM Tivoli Monitoring

IBM Tivoli® Monitoring solutions are Highlights designed to help manage critical online business applications by proactively ■ Proactively monitor critical components ■ Help reduce total IT operational costs of your on demand infrastructure, with simplified installation, configuration monitoring essential system resources, helping you quickly isolate and prevent and lightweight agent rule deployment efficiently detecting bottlenecks and performance problems with self-monitoring capabilities potential problems, and automatically ■ Visualize real-time and historical ■ Automatically track the status of what responding to events. By leveraging performance metrics in both table and matters most in your complex IT best practices for identifying and chart formats, along with expert advice environment, and receive alerts only resolving infrastructure problems, and automated actions in the IBM when a problem occurs Tivoli Enterprise Portal Tivoli Monitoring solutions can help ■ Help optimize IT service delivery by optimize efficiency in your information ■ Consolidate monitoring and integrating management products and management of both distributed and IT processes to drive performance and technology (IT) department. Proactive host-based systems through a single, meet service level agreements system monitoring often identifies prob- customizable workspace console ■ Help maximize time to value through lems early, enabling rapid fixes before ■ Put highly customizable and powerful simplified installation and monitoring, end users experience significant impact monitoring tools in the hands of as well as management capabilities to their performance. more operators; significantly less through point-and-click technologies programmer skills and training are required to deploy the product Stay on top of key availability and performance problems In today’s IT-driven business environ- ment, it’s more important than ever to identify and fix outages and bottlenecks that threaten mission-critical applica- tions — before they impact customer satisfaction and user productivity. But monitoring and managing geographi- cally dispersed systems with disparate operating systems can be labor- intensive and costly. Often there is limited information available to help administrators understand current prob- lems and predict system failures. As a result, they may have difficulty meeting service levels required by the business.

Give your operators powerful, customized monitoring tools The answer for many businesses — large and small — is Tivoli Monitoring. The next generation of the Tivoli suite of monitoring products, it is designed to help operators monitor and manage critical hardware and — including operating systems, databases and applications in distributed environ- ments. In addition to Tivoli Monitoring, Tivoli Monitoring system overview of UNIX ® operating system, including situation fly-over the suite includes:

• IBM Tivoli Monitoring for Databases for DB2 ®, management capabilities of Tivoli Monitoring to • IBM Tivoli Monitoring for Messaging and Oracle, Microsoft SQL Server and Sybase — include Microsoft Cluster Server. Collaboration — monitors the status of helps simplify the management of your • IBM Tivoli Monitoring for Virtual Servers — Microsoft® Exchange and Lotus® Domino® back-end database infrastructure by monitoring centrally monitors server virtualization, servers, identifies server and system problems multiple types of database software. consolidation, resource performance and in real time, notifies administrators and takes • IBM Tivoli Monitoring for Applications — availability for Citrix Access Suite, VMware automated actions to resolve server problems. monitors and manages SAP application ESX and Microsoft Virtual Server for efficient • IBM Tivoli Monitoring Active Directory® performance and availability. It includes and cost-effective IT operations. Option — provides a central point of manage- best-practice situations and expert advice ment for your Microsoft Active Directory service, for quick problem identification, notification By taking advantage of the Tivoli allowing early problem detection and preven- and correction. Monitoring solutions, you can stay on tion. Multiple servers can be monitored from a • IBM Tivoli Monitoring for Cluster Managers — top of key performance and resource single console, and information is standardized monitors cluster manager resource performance allocation problems and automate across the system. and availability and extends the monitoring and repairs as appropriate. Additionally,

2 you can derive substantial value by ������������������������������� helping maximize the efficiency of IT staff and facilitate compliance with ������������������ service level objectives, which will help ������������� minimize the cost of system administra- ����� tion and deployment.

��������������������� Obtain an end-to-end view of system performance ����������������� �������������� ����������� At the core of Tivoli Monitoring is �������� the Tivoli Enterprise Portal, a highly customizable desktop or browser client for viewing and monitoring the end-to- ����������������� ����������� end enterprise. It collects monitoring ����������������� ����������������� ��������� data about applications and resources ������������������ ����������������� of systems and subsystems from the ��������� ����� monitoring agents and other sources, then passes the data on to the manage- ment server for data collection, filtering, ������������������������ ������������������������ ����������������� correlation and root-cause analysis. ����� ����������������� ����������������� ����������������� ����������������� This central point of management allows you to proactively monitor and help optimize the availability and performance of the entire IT infra- ����������������� ����������������� structure, across host and distributed ����� �����

environments. This diagram shows an advanced platform configuration schematic for organizations deploying Tivoli Monitoring that have high scalability demands. Because information is standardized across all systems, you can monitor all your resources from a single worksta- tion. Then you can easily collect and analyze specific information using the Tivoli Enterprise Portal.

3 Tighter integration with IBM Tivoli graphical charts and tables that instantly thresholds to trigger, identify, notify and Enterprise Console® brings advanced place the situation in perspective. solve problems. Based on industry best event management capabilities such practices, they allow for a superior and as filtering and correlation to quickly Leverage real-time and historic reports to robust management system. You can isolate failing components, and diag- direct future growth also tailor these alerts to your environ- nose and resolve the incident more The new Tivoli Data Warehouse — ment to facilitate automatic resolution of efficiently and effectively. based on a simplified database recurring problems. structure with configuration and Visualize data in user-relevant, collection improvements — provides The built-in situation editor allows you customizable ways data for analysis and reporting through to set up your own intelligent alerts and Tivoli Monitoring software lets you see the Tivoli Enterprise Portal. It also eases thresholds based on detailed logic that at a glance how well your entire enter- the management of long-term data by gives you the power to create granular prise is performing by delivering the aggregating, summarizing and pruning notification and eliminate false alarms. data that’s important to you in an easy- historical data. Since Tivoli Enterprise Console is inte- to-use, customizable interface. You can grated into the Tivoli Enterprise Portal, compile and analyze information from Advanced real-time and historical situations can send events directly to disparate operating systems, applica- reporting capabilities can also be the console. tions and other underlying resources customized according to user prefer- on which the applications depend and ences — so users see only the data Consistently execute and automate make management decisions quickly, that is important to them. The combina- best practices efficiently and proactively. tion of real-time and historical reporting Automation and advice functions in helps you identify trends, predict Tivoli Monitoring software help you The software’s portal workspaces system behavior and make informed resolve problems when they occur, and also enable you to customize moni- management decisions to guide consistently execute repetitive tasks: toring functions — without writing future growth. a single line of code. You can set a Expert advice — Tivoli Monitoring simple threshold, or create complex Receive situation-based alerts to facilitate enables users to obtain detailed thresholds, situations and alerts. By problem resolution explanations of incidents and problems, graphically combining numerous You can take advantage of both and makes recommendations for metrics, you can use Tivoli Monitoring supplied and customizable situations resolving them — simply by moving to help minimize false alerts and in Tivoli Monitoring software to detect the mouse over an alert. You can use intelligently manage your distributed and repair incidents as they occur. this knowledge out of the box or edit environment. Operators can customize The out-of-the-box supplied situations it to preserve solutions specific to their workspaces with dynamic include a combination of metrics and your environment.

4 Take action — Additionally, you can what to monitor, when to monitor, and About Tivoli software from IBM automatically resolve recurring prob- how to interpret and act on the monitor Tivoli software from IBM helps organiza- lems by running existing scripts or results. With the software guiding and tions efficiently and effectively manage utilizing scripts created from provided automating these tasks, database IT resources, tasks and processes to templates, enabling you to focus on administrators have more time to focus meet ever-shifting business require- other critical areas. You can use this on complex, less repetitive tasks. ments and deliver flexible and capability to detect runaway processes responsive IT , and view resource consumption by Simplify deployment and help minimize while helping to reduce costs. The workload, network and disk information, burden on resources Tivoli portfolio spans software for secu- and system logs — all in real time. Tivoli Monitoring software is easy to rity, compliance, storage, performance, install, thanks to automatic agent and availability, configuration, operations Workflow automation — Tivoli patch deployment throughout your and IT lifecycle management, and is Monitoring software also allows you to distributed enterprise, its intuitive backed by world-class IBM services, automate detailed system processes, interface with point-and-click functions, support and research. called policies. Using the included and simplified monitoring and manage- workflow editor, you can design policies ment capabilities. For more information to perform actions, schedule work to To learn more about how Tivoli be done by users or automate manual Additionally, the lightweight infra- Monitoring can enable you to efficiently tasks. For example, Tivoli Monitoring structure and minimized footprint help monitor and manage your critical for Databases includes best practices control the cost of ownership. Efficient resources, contact your IBM represen- for typical situations that database data collection results in low memory tative or IBM Business Partner, or visit administrators face — determining usage and CPU utilization on managed .com/tivoli systems.

5 © Copyright IBM Corporation 2006

Tivoli Monitoring family at a glance IBM Corporation Software Group Tivoli Monitoring Tivoli Monitoring for Databases: Route 100 Oracle monitoring agent support: Somers, NY 10589 Tivoli Enterprise Management Server U.S.A. • IBM AIX® • Windows • Sun Solaris • AIX Produced in the United States of America • Microsoft Windows® • HP-UX 8-06 • Linux® (, SUSE) — Intel®, • Solaris All Rights Reserved TM • Linux (Red Hat, SUSE) IBM System z AIX, DB2, i5/OS, IBM, the IBM logo, System p, Tivoli Monitoring for Databases: Tivoli Enterprise Portal Server System z, Tivoli and Tivoli Enterprise Console are Sybase Server monitoring agent support: • Windows trademarks of International Business Machines • Windows • Linux (Red Hat, SUSE) — Intel, Corporation in the United States, other countries • AIX System z or both. • Solaris Tivoli Enterprise Portal • Linux (Red Hat, SUSE) Intel is a registered trademark of Intel Corporation • Windows or its subsidiaries in the United States and other • Linux (Red Hat, SUSE) — Intel, Tivoli Monitoring for Databases: countries. System z Microsoft SQL Server monitoring agent support: • Windows Database support: Linux is a trademark of Linus Torvalds in the United • DB2 States, other countries or both. • Microsoft SQL Server Tivoli Monitoring for Messaging and Active Directory, Microsoft and Windows are Tivoli Data Warehouse Collaboration trademarks of Microsoft Corporation in the United Database support: Tivoli Monitoring for Messaging and States, other countries or both. Collaboration: Microsoft Exchange and Lotus • DB2 UNIX is a registered trademark of The Open Group Domino monitoring agent support: • SQL Server in the United States and other countries. • Oracle • Windows Monitoring agent support: Other company, product and service names may • AIX Tivoli Monitoring for Virtual Servers be trademarks or service marks of others. • Solaris Tivoli Monitoring for Virtual Servers: • HP-UX Citrix monitoring agent support: • Windows • Windows • Linux (Red Hat, SUSE) — Intel, Tivoli Monitoring for Virtual Servers: System z, IBM System pTM VMware ESX monitoring agent support: • IBM i5/OSTM • Windows • Linux (Red Hat, SUSE) Tivoli Monitoring is a prerequisite for the Tivoli Monitoring for Virtual Servers: following agents: Microsoft Virtual Server monitoring agent support: Tivoli Monitoring Active Directory Option • Windows Tivoli prerequisites: • Tivoli Monitoring Active Directory Tivoli Monitoring for Cluster Managers Agent: Windows Tivoli Monitoring for Cluster Managers: Microsoft Cluster Server monitoring agent Tivoli Monitoring for Databases support: • Windows Tivoli Monitoring for Databases: DB2 monitoring agent support: • Windows Tivoli Monitoring for Applications • AIX Tivoli Monitoring for Applications: • HP-UX SAP monitoring agent support: • Solaris • AIX • Linux (Red Hat, SUSE) • HP-UX • Solaris • Windows • Linux (Red Hat, SUSE)

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