AIM Apartment Industry Magazine March/April| Issue 02

An Open Dialogue 218th Legislative The Department of NJAA Conference & through our Session Comes to a Community Affairs: Expo 2020 Government Affairs Close 2020 and Beyond Jack Linefsky David Brogan Lt. Governor Sheila Oliver MARCH/APRIL 2020

TABLE OF CONTENTS

THE OFFICIAL PUBLICATION OF Leadership THE APARTMENT ASSOCIATION 104 Interchange Plaza, Suite 201 07 President’s Message: Maintaining an Open Dialogue Monroe Township, NJ 08831 through our Government Affairs Efforts Tel: (732) 992-0600 Fax: (609) 860-0060 Jack Linefsky www.njaa.com

08 Executive Director’s Message: 218th Legislative EXECUTIVE DIRECTOR Session Comes to a Close David Brogan David Brogan [email protected]

EXECUTIVE VICE PRESIDENT Features Nichole LoPresti [email protected] 14 The Department of Community Affairs: 2020 and Beyond VICE PRESIDENT OF LEGISLATIVE Lt. Governor Sheila Oliver & REGULATORY AFFAIRS Nicholas Kikis 17 HUD’s Proposed Disparate Impact Rule Moving [email protected] in the Right Direction Nicole Upano VICE PRESIDENT, GOVERNMENT AFFAIRS Andrew Musick 18 New Law Addresses Hairstyle Discrimination [email protected] Tracey Goldstein, Esq. MANAGER OF MEMBERSHIP SERVICES 20 New Landlord-Tenant Laws Take Effect in 2020 Kelly Ryan Nicholas Kikis [email protected]

22 An Overview of the Legislature's Newest Members BOOKKEEPER Karly Simon-Sapp Membership [email protected]

27 2020 NJAA Diamond Sponsors EDUCATION COORDINATOR Sarah Shaw 28 2020 NJAA Conference & Expo [email protected]

44 New Members SPECIAL EVENTS COORDINATOR Robin Surgent [email protected] Community SPECIAL EVENTS COORDINATOR 49 Thank You to Our Advertisers Joseph Huntenburg [email protected] 50 Education Calendar AIM Advertising contact membership at [email protected] or (732) 992-0600 for rates and deadlines

Editor, Danielle Van Drew

02 AIM - Apartment Industry Magazine | NJAA

MARCH/APRIL 2020

LEADERSHIP

04 AIM AIM -- ApartmentApartment IndustryIndustry MagazineMagazine || NJAANJAA LEADERSHIP NJAA BOARD OFFICERS

President 1st Vice President 2nd Vice President Jack Linefsky Diana Penn Michael O’Dea Value Companies, Inc. JMG Realty, Inc Hekemian & Company, Inc

Treasurer Secretary Vice President Jay Lombardo Jeffrey Garfinkel Daniel Flamini CJ Lombardo Sterling Properties Morgan Properties Company

Vice President Vice President of Executive Director Theresa Reed Associate Affairs David Brogan Community Michael F. Floyd, Esq. NJAA Investment Archer & Greiner, P.C. Strategies, Inc.

Past Presidents 2020 Board of Directors

Stephen Waters Lynne Aber, Andrew Goldberg, AIT, Paul McGrath, Lynne Aber LPZ Bertram RestoreCore City Fire Equipment Company Ryan Antonelli, Michael W. Goldberg, Andrew Rosen, William Dailey Greystar Goldberg Realty Associates Solomon Organization Brent Kohere Michael Barry, Tracey Goldstein, Esq., Bianca Scholl, Applied Property Management Co. Feinstein Raiss Kelin Apartments.com Jeff Smith Vincent Comperatore, Booker & Goldstein LLC Wendy Schreiber, Tom Kretsch Comperatore Associates, Inc. Alan R. Hammer, Esq., AFR Furniture Rental George D. Cowden, Brach Eichler, LLC Gabriel Shiff, Jonathan S. Gershen, Esq. Multi-Housing Depot By ARI Michael Haydinger, Roseland Residential Trust David Legow, Esq. John D. Cranmer, Esq., First Montgomery Group, AMO® Sefi Silverstein, CPA, First Montgomery Group, AMO® Timothy Henkel, WilkinGuttenplan Peter J. Weidhorn William Dailey, CPM, Pennrose Properties, LLC Jeffrey Smith, Michael Goldberg President Real Estate George Jacobs, Kriegman & Smith, Inc. David DeAugustine, JK Management, LLC Joseph Spadaccini, Paul Kaliades Ingerman Management Nick Kotsidis, The Kamson Corporation Mark S. Rosen, Esq. Charlene Delia, CSC ServiceWorks Larry Stein, Western Pest Services Ronald S. Ladell, Esq., Appliance Brokers, LTD Norman A. Feinstein, Esq. Steve Dicker, AvalonBay Communities, Inc. Stephen Waters, Herbert Brien P. Cooper Roofing Anthony E. Lauro, Morgan Properties William Diggs, Donald M. Legow, Esq. Affiliated Management, Inc. Brent Winig, Renaissance Equity, LLC David L. Legow, Esq., CPM, CALECO Robert Goldberg (1936-2018) Michael Duncan, Legow Management Company Lewis Zlotnick, Andrew B. Abramson Scully Company Scott Machlovitz, CAPS, Woodmont Properties Larry Falkow, Hilton Realty John Zoetjes, Richard Segall The Apts James M. McGrath, American Architectural Window & Sam Herzog (1930-2013) Robin Flagler, PRD Management, Inc. Door AION Management Alfred Sanzari (1932-2005) Jonathan S. Gershen, Esq., The Gershen Group, LLC

AIM - Apartment Industry Magazine | NJAA 05 MARCH/APRILHercules 2020 COMMUNITY CP Mobile App Residents now have everything at their fingertips

• View washer and dryer availability • Purchase laundry credit • Check their account balance • Request service • Receive notifications about laundry status

550 West John Street • Hicksville, NY 11801-1039 06 AIM - Apartment Industry1-800-526-5760 Magazine | NJAA • www.hercnet.com LEADERSHIP

PRESIDENT'S MESSAGE: MAINTAINING AN OPEN DIALOGUE THROUGH OUR GOVERNMENT AFFAIRS EFFORTS

dialogue is a two-way street. While an overview of a new law in it is imperative for us to advocate New Jersey that clarifies that and share our perspectives, we discrimination based on hairstyles must also be willing to listen and associated with race is illegal. understand where policymakers are coming from in addressing the The Association utilizes a concerns of their constituents. number of different methods to create relationships and foster Each year, the March/April an open dialogue with elected edition of AIM focuses on the and appointed officials. NJAA efforts of our government is the voice of the multifamily affairs operation and highlights industry by providing feedback issues currently impacting the on proposed regulations and multifamily industry. It also legislation, holding face-to-face provides for an open dialogue with meetings with policymakers the NJAA membership, allowing on priority issues, and creating policymakers to directly share guidance documents to inform their priorities. Understanding the membership. However, Jack Linefsky what lies ahead helps us better it is incumbent upon us as NJAA President prepare for changes that we may members to stay informed. see at our individual properties, and what changes the multifamily AIM serves as the perfect vehicle Government affairs is a key industry may face overall. to help us stay up to date with component of many trade the latest developments on the associations, and the New Jersey In this edition you’ll hear from government affairs front, and hear Apartment Association (NJAA) Sheila Oliver, who serves as both about the most relevant issues. I is fortunate to have one of the Lieutenant Governor and New hope you’ll take the time to read most effective and powerful Jersey Department of Community this edition of the magazine, as I government affairs teams in Affairs (DCA) Commissioner, think it will help you gain a better Trenton. The NJAA team plays regarding the specific priorities understanding of the work of a critical role in advancing the of the Department in 2020 and our government affairs team. mission of the Association to beyond. Additionally, Nicole provide safe, affordable, and Upano, Director of Public Policy . quality housing by working at the National Apartment alongside local, state and federal Association has composed an policymakers. During my time article discussing the National on the executive board, and now Apartment Association's (NAA) as President, I have seen first- efforts with HUD regarding the hand the work being done on a revisions to the disparate impact daily basis. I have gained a better rule. Feinstein Raiss Kelin Booker understanding of the legislative & Goldstein LLC attorney Tracey process, including how an effective Goldstein, Esq. also provides

AIM - Apartment Industry Magazine | NJAA 07 MARCH/APRIL 2020

EXECUTIVE DIRECTOR'S MESSAGE: 218TH LEGISLATIVE SESSION COMES TO A CLOSE

Affairs (DCA) to transform a Electric Vehicle Charging bill that originally would have Infrastructure inspected ALL multiple dwellings every two years, into a multi-tiered S-2252/A-4819 – NJAA opposed inspection system that rewarded provisions in early drafts of good actors and punished bad the legislation that would have actors or “slumlords.” Under created new mandates on the final bill, the best properties multifamily property owners to are given seven years between provide electric vehicle charging inspections, a significant number stations. Working with the bill’s of properties would continue to sponsors, NJAA was able to be inspected every five years, successfully secure amendments and the worst properties will to remove these mandates be inspected every two years. and replace them with goals. NJAA supported this legislation We also opened the door to and joined Lt. Governor Shelia Y. possible incentives through the Oliver at a bill signing ceremony Global Warming Solutions Fund. in Trenton on August 5, 2019. The Governor signed the bill David Brogan into law on January 17, 2020. New Jersey Apartment Association Long Term Tax Abatement Extension for Requires Landlords to Affordable Housing Accept Payment Three With the start of a new Legislative Days After Lockout Session that began in January, S-538/A-2536 – NJAA strongly NJAA is focused on the challenges advocated for this legislation S-3124/A-5493 – As originally ahead. But we’re also reflecting which promotes the preservation written, beyond reversing an on the accomplishments we’ve of affordable housing by allowing eviction action if a tenant pays had in the last two years. The last municipalities and property rent within three days after a legislative session was one of the owners to agree to an extension lockout, the legislation would most ambitious on record. NJAA of tax abatements for affordable have capped recoverable landlord protected its Owner Members by housing projects beyond the attorney’s fees and expenses at supporting bills that were good date of initial financing, provided 30 percent while tenants could for our industry and stopping that the project extends its recoup 100 percent of those or securing key changes to affordability controls. NJAA costs. The bill would have also legislation that would negatively worked closely with the sponsors prohibited late fees, required impact apartment living. of the legislation to ensure landlords to accept rent paid by that both municipalities and “any means,” (with no definition of BILLS SIGNED INTO LAW property owners would have a “any means”) and included a very new tool to preserve the state’s proscriptive receipt requirement Authorizes DCA to Establish a existing Affordable Housing if the tenant paid by cash. NJAA Tiered Inspection Schedule stock. The law is permissive and secured significant amendments enhances the state’s ability to that deleted a section limiting S-1150/A-5041 – NJAA worked with preserve the existing Affordable the recovery of attorney’s fees, the bill sponsors and the New Housing stock for decades. clarified payment types that must Jersey Department of Community The Governor signed the bill be accepted, ensured that any into law on January 13, 2020.

08 AIM - Apartment Industry Magazine | NJAA LEADERSHIP

charitable organizations that are Sales Tax on Short Term Rentals towns. We successfully worked paying a tenant’s rent are bona to maintain permanent vacancy fide charitable organizations, A-1753/S-749 – When the State decontrol in Eatontown while and made the receipt itself undertook an effort to apply also helping to ensure that the much more reasonable. The the state sales tax to short makeup of Eatontown’s council Governor signed the bill into term rentals, NJAA was there to would continue that trend going law on January 13, 2020. ensure that our members were forward. In Phillipsburg, NJAA not inadvertently impacted. opposed the expansion of rent Prohibition for Mandatory NJAA successfully secured an control by working alongside Electronic Rent Payments amendment to specifically local property owners to assist and Mandatory Receipts exclude leases with a term of their efforts to stop a sweeping for Cash Payments 90 days or more. The bill was rent control ordinance that would signed into law on July 1, 2018. have reduced much-needed S-1493/A-1749 – This legislation investment in rental housing. requires an apartment owner RENT CONTROL ACTIVITY accepting electronic rent LOOKING FORWARD payments to also provide the At the state level, NJAA option of paying rent through successfully stopped two The 219th Legislative Session is non-electronic means, such as statewide rent control bills. already off to a fast start and as check or money order. The bill also The first would have prohibited we move forward, we will continue requires that apartment owners a residential landlord from to build on the momentum and accepting cash must provide increasing rent for a dwelling unit relationships we have created. written or emailed receipts. NJAA by more than five percent plus While we had some great worked closely with the sponsors inflation, or 10 percent, whichever successes over the past two-years, on amendments to make the was lower. The second would have the NJAA Government Affairs team requirements for the receipt less implemented statewide senior will not rest on its laurels. We prescriptive, so that an owner citizen rent control, which would are in the state capital on a daily acting in good faith would not have prevented a landlord from basis, advocating on your behalf face penalties for inadvertent being able to raise rents by more and communicating the impact of errors. The bill was signed into than a fraction of the Consumer pending legislation to members of law on January 13, 2020. Price Index (CPI). While we were the Senate and the Assembly. The successful this session, clearly NJAA is among the most-respected this will be an ongoing battle. organizations in Trenton, and our voice will only continue NJAA also continued the fight to help ensure the strength against rent control at the local of the multifamily industry. level, scoring key victories in two

AIM...It’s Not Just a Great .NJAA Magazine! Not only does it symbolize a great industry publication, but it also represents the name of the leading insurance provider for apartment owners & managers in the Mid- Atlantic! With over 135,000 units insured, we take aim at your insurance coverage and provide you with the best value for your insurance dollar with some options previously unavailable to you. Our Program Includes:

• Property • Automobile • General Liability • Umbrella • Equipment Breakdown • Management Liability • Workers’ Compensation • Environmental Liability with a 30% Dividend! ( ) • Cyber & Crime Coverage • Builders’ Risk

Call me today to talk about how we can benefit your organization. AIM Chuck Wise, CIC | [email protected] | 410.274.3827 | www.chuckwise-aim.com - Apartment Industry Magazine | NJAA 09

MARCH/APRIL 2020

A refreshingly simple way to manage your properties

Residential Commercial Affordable Self Storage Condo/HOA Manufactured

I like Yardi Breeze for daily operations “because it is simple and easy to use. ” Mustafa Ergisi Cross Regions Group

My transition to Yardi Breeze was quick and easy, “and I received fantastic support throughout. ” Rachelle Powers Action Realty Group

Get a free, personalized demo to see why thousands of companies choose Yardi Breeze

YardiBreeze.com | (800) 866-1144 10 AIM - Apartment Industry Magazine | NJAA DiscDiscoverover what youyou ccanan do with Breeze Breeze Premier inintuitivetuitive & powerfulpowerful prpropertyoperty Starting at Starting at per unit per unit $1 per month $2 per month managemenmanagementt sosoftwareftware (minimums apply) (minimums apply)

Easy setup

Property accounting

Vacancy & prospect tracking

ILS posting

Online applications Affordable Online payments

Online maintenance

Email & text communications

Vendor payments

Owner payments & reports

Resident screening

Renters insurance

Live chat support

Property websites

Customer relationship management

Online state-based lease documents

Corporate accounting

Menu-level security

Invoice approval & processing

Customizable financial statements

Job cost tracking

Tested, proven & trusted real estate solutions for over 35 years

YardiBreeze.com | (800) 866-1144 AIM - Apartment Industry Magazine | NJAA 11 MARCH/APRIL 2020

FEATURES

12 AIM - Apartment Industry Magazine | NJAA AIM - Apartment Industry Magazine | NJAA 13 MARCH/APRIL 2020

THE DEPARTMENT OF COMMUNITY AFFAIRS: 2020 AND BEYOND

Our core mission at DCA is to own. This year, the Department improve the quality of life for plans to establish a protocol New Jersey residents. The DCA for collaborating with other has a multi-faceted strategy state agencies to leverage their with its many divisions that funding streams, including the facilitate development and Economic Development Authority, investment in all of New Jersey’s the Departments of Human 565 municipalities. DCA works Services, Health, Transportation, closely with these municipalities Children and Families, Housing and local community and Mortgage Finance Agency, organizations to advance housing New Jersey Redevelopment and economic development Authority, and NJ Transit. throughout the state. We also work to assist communities Improving Access to that have experienced Affordable Housing and systematic disinvestment. Tackling Homelessness

Investing in Communities and Another area of prioritization Lieutenant Governor Sheila Oliver Increasing Collaboration for the Department is to help State of New Jersey vulnerable populations, such as Programs like the Neighborhood low-income persons, the elderly, Preservation (NPP) and disabled veterans and those I’m pleased to have the Neighborhood Revitalization Tax with special needs be able to opportunity to update the New Credits (NRTC) focus on providing afford and retain high-quality Jersey Apartment Association incentives to revitalize distressed places to live. We will carry this (NJAA) with some of the specific communities while the Affordable important mission into 2020 while priorities that the Department Housing Trust Funds, Main Street maintaining the Department’s of Community Affairs (DCA) New Jersey and New Jersey high level of performance in is working on this year. As Lt. Historic Trust grants address the federal Housing Choice Governor and Commissioner specific needs in communities Voucher program – which for two for the Department, I’ve spent that are not necessarily distressed years in a row has received the the last two years working but are still in need of assistance. highest rating in the Section 8 with Governor to These programs are valuable Management Assessment from achieve a stronger and fairer springboards to build a stronger, the U.S. Department of Housing New Jersey. Increasing resident more equitable New Jersey and and Urban Development. access to affordable housing we will continue to advance and is one of our top priorities. promote their success this year. DCA will also be helping to create more affordable housing I commend the work that NJAA However, we know that to opportunities for residents does to provide advocacy for make an even deeper impact throughout the entire state by the multifamily housing industry on our communities, we must administering the Affordable and renters in our state and we further coordinate with other Housing Trust Fund, otherwise remain committed to working agencies and organizations known as Balanced Housing, with you to advance affordable who have investments and which will be fully funded housing opportunities. goals that are aligned with our for the first time in years.

14 AIM - Apartment Industry Magazine | NJAA FEATURES

And to tackle the long-standing (LAB), which provides on-site Lieutenant Governor Oliver is a issue of homelessness in our and remote consulting to local self-described “Jersey Girl,” born State, we have plans to use units seeking assistance. And and raised in an ethnically diverse our Rapid Re-Housing model this year, DCA started a new $10 Newark neighborhood. Lieutenant to respond to the problem of million grant program called The Governor Oliver was inspired as homelessness in the re-entry Local Efficiency Achievement a young girl to be a fighter for the population. We’re working on Program (LEAP) which provides voiceless when her eyes were opened developing an anti-eviction monetary incentives to local to societal injustices and inequities pilot program that will provide units to pioneer, investigate, and around her, often citing “A Tale of legal services, short term rental implement meaningful service Two Cities” as her youth awakening. arrears payments and relocation sharing projects. Shared services She has since pioneered a successful assistance to households facing are proven to help reduce costs, career in public service advocating eviction. We also plan to introduce deliver municipal services more for social justice, women’s equality, a shelter diversion pilot program efficiently, and generate increased and education, ultimately becoming which is designed to help keep value for each tax dollar spent. the first woman of color to serve in families from becoming homeless. a statewide elected office in New DCA has also been working to Jersey history. In addition to her role Revising Inspection Cycles build partnerships in New Jersey as Lieutenant Governor, she serves for Multi-Families and innovate by mining data as Commissioner of the Department resources within the Department of Community Affairs, where she has Recently, under Public Law 2019, to help municipalities. We have led efforts to strengthen and expand Chapter 202, DCA was authorized a comprehensive Data Hub initiatives for fair and affordable to establish a flexible multiple that consolidates a multitude housing, community revitalization, dwelling inspection schedule of data resources that can be homelessness prevention, and local to better reflect the range of used to support and inform government services that support maintenance efforts employed the development of evidence- New Jersey’s 565 municipalities. by owners of multifamily rental based housing and community properties. The Department will development policy through move from the standard of an qualitative and quantitative inspection every five years to a research. We will continue to three-tiered inspection standard. expand its functionality and The new procedure will allow promote the convenience of a seven-year inspection cycle accessing community-level for multiple dwellings in which data resources from DCA no violations are found or are platforms. The next addition corrected by the first reinspection; will be an affordable housing a five-year cycle for multiple attribute on our Community dwellings where violations Asset Map. This data layer are corrected after the first will allow both providers and reinspection but before the third consumers of affordable housing reinspection; and a two-year cycle to see which municipalities are for multiple dwellings in which all implementing affordable housing violations have not been corrected activities and programs. by the third reinspection. We’re so pleased that NJAA has Improving Services to Localities an interest in the work we do at DCA and we hope to continue This year, the Department plans to foster more collaboration to expand and improve guidance between State government and and services to municipalities, organizations such as yours. counties, schools and local Governor Murphy and I look authorities. We recently created forward to working together the Local Assistance Bureau with you in 2020 and beyond!

AIM - Apartment Industry Magazine | NJAA 15 MARCH/APRIL 2020

FRKB&G Represents Landlords for Eviction Actions in the following Counties: Bergen, Burlington, Essex, Hudson, Hunterdon, Mercer, Middlesex, Monmouth, Morris, Ocean, Passaic Somerset, Sussex, Union and Warren

• Commercial Real Estate Sales, • Commercial/Contract Litigation

Purchases, Refinances and • Corporate/Business Law Lease Agreements • Landlord/Tenant Law and • Real Estate Tax Appeals for Commercial Residential/Commercial Evictions Properties • Housing Discrimination Matters

TTaxax ExpertiseExpertise & IndustryIndustry KnowledgeKnowledge

Over 35 years of experience has taught us that sound real estate investments depend on more than just location. Equally important are your tax advisors...

For more information contact: Sefi Silverstein, CPA Shareholder [email protected]

732.846.3000 wgcpas.com

NEW JERSEY I NEW YORK CITY

16 AIM - Apartment Industry Magazine | NJAA FEATURES

HUD’S PROPOSED DISPARATE IMPACT RULE MOVING IN THE RIGHT DIRECTION

Under disparate impact theory, use of disparate impact liability. a rental housing provider can be For example, it puts the burden sued if the owner or operator of proof squarely on the plaintiff implements a policy that is neutral to establish the elements of on its face but nonetheless has the disparate impact claim, an unintended, discriminatory including demonstrating that (1) effect on members of a protected the challenged policy imposed class under the FHA. For example, an “arbitrary, artificial and rental housing providers risk unnecessary barrier” to housing, scrutiny for alleged discrimination (2) a “robust causal link” exists if they utilize resident screening between the challenged policy policies that prohibit accepting and the alleged disparate impact, felons in housing or more and (3) the alleged disparity broadly, deny housing to any caused by the challenged policy applicant with a criminal record. is “significant,” among other Plaintiffs argue these policies elements. In addition, the proposal have a disproportionate, negative identifies a number of defenses impact on certain protected that a housing provider can assert Nichole Upano classes at higher rates than to defeat a disparate impact claim. National Apartment Association the general population. In coordination with NJAA, we Rental housing providers are actively monitoring the In 2019, the U.S. Department of establish clear rules to limit situation and will update you Housing and Urban Development discretionary decision-making as we learn more about HUD’s (HUD) requested public comments at the site level and reduce the plan to finalize the rule. on its proposed disparate impact risk of unintentional fair housing rule. The rule, first issued in 2013, liability. HUD’s current disparate Nicole Upano serves as Director of formalizes the agency’s position impact regulation threatens Public Policy for NAA. In this role, on disparate impact liability and housing providers with liability she leads the team that conducts establishes uniform standards under the FHA even when they research and analysis on industry to determine when a real estate take reasonable steps to stay in policy concerns and develops practice or policy violates the compliance with the law and adopt communications materials in Fair Housing Act (FHA). For years, policies and practices that serve support of the apartment industry’s NAA and the National Multifamily legitimate business interests. advocacy initiatives at all levels of Housing Council (NMHC) have government. Ms. Upano specializes supported HUD’s efforts to NAA and NMHC commend HUD in fair housing, landlord-tenant, review and revise the rule and for its work. Many of the changes and property operations issues. encouraged the agency to amend proposed by the agency align its interpretation of the FHA’s with our previous comments. disparate impact standard to The proposed revisions to the better reflect the U.S. Supreme rule will discourage “abusive” Court’s 2015 ruling in Texas disparate impact claims and Department of Housing and include a number of “safeguards” Community Affairs v. Inclusive intended to prevent such abusive Communities Project, Inc.

AIM - Apartment Industry Magazine | NJAA 17 MARCH/APRIL 2020

NEW LAW ADDRESSES HAIRSTYLE DISCRIMINATION

Guidance recognizes that “the LAD restrict natural hair or hairstyles not only prohibits discrimination associated with Black people that is explicitly based on a based on a desire to project protected characteristic, but also a certain “corporate image,” discrimination that is ostensibly because of concerns about based on something that is “customer preference” or inextricably intertwined or closely customer complaints, or because associated with a protected of speculative health or safety characteristic.” The Guidance concerns” are not justifiable. states, “… [j]ust as it would likely According to the Guidance, any violate the LAD to refuse to health and safety justification hire an Orthodox Jewish man must be “rooted in objective, because he wears payot, or to factual evidence – not generalized refuse to hire a Muslim woman assumptions – that the hairstyle because she wears a hijab, or in question would actually present to refuse to hire a Sikh person a materially enhanced risk of because they wear uncut hair, it harm to the wearer or to others.” is unlawful to refuse to hire or to Moreover, the Guidance requires Tracey Goldstein, Esq. otherwise treat a Black person employers to consider whether Feinstein Raiss Kelin differently because they wear a legitimate health or safety risk Booker & Goldstein LLC their hair in a style that is closely can be eliminated or reduced associated with being Black.” by reasonable alternatives, such as hair ties, hairnets, or Governor Murphy recently signed The Guidance states that other head covering, to banning into law, S-3945/A-5564, known employers may not “enforce or restricting a hairstyle. as the “Create a Respectful and grooming or appearance policies Open Workspace for Natural that ban, limit, or restrict hair The CROWN Act applies to Hair Act” or the CROWN Act. The styled into twists, braids, the workplace, housing, and law, authored by Senator Sandra cornrows, Afros, locs, Bantu schools. The law was enacted Cunningham and Assemblywoman knots, fades, or other hairstyles in response to an incident in Angela McKnight, prohibits closely associated with Black New Jersey where a high school discrimination based upon racial, cultural and ethnic identity.” wrestler was forced to cut his hairstyles. Under the law, the Employers cannot selectively dreadlocks in order to participate definition of “race” under the New enforce facially neutral grooming in a wrestling meet. Jersey Law Against Discrimination policies, such as requirements and New York have passed laws was expanded to include the to maintain a “professional” or banning hair discrimination and prohibition of discrimination “tidy” appearance. By way of more states are considering based upon hairstyles commonly example, Black employees with the passage of such laws. associated with race. Under shoulder length locs or braids the law, protective hair styles cannot be told to change their Tracey Goldstein, Esquire is a include braids, locks and twists. hairstyle, if white employees partner at the Livingston-based law with long hair are permitted firm of Feinstein Raiss Kelin Booker Prior to the passage of the CROWN to maintain their hairstyles. & Goldstein LLC. Tracey represents Act, the New Jersey Division on owners, managers and developers Civil Rights issued Guidance on The Guidance further states of real estate in real estate related Race Discrimination Based upon that policies that “explicitly litigation. This article is not, nor Hairstyle in September 2019. The or in practice, ban, limit, or is it intended to be legal advice. An attorney or other qualified professional should be consulted 18 AIM - Apartment Industry Magazine | NJAA to discuss your particular matter. YOUR LIABILITY INSURANCE UNQUESTIONABLY HAS A POLLUTION EXCLUSION

That means no protection against direct and indirect liability losses, and property devaluation, caused by mold, bacteria, legionnaires disease, oil spillage, lead, and many more pollution-related claims.

E. B. Cohen Insurance and Risk Management has solutions and coverages to fill this gap in your security.

GET A FREE RISK SURVEY AND NO OBLIGATION CONSULTATION TODAY

Please call us now at 973-403-9500. COHENINS.COM 101 Eisenhower Parkway. Roseland, NJ 07068

AIM - Apartment Industry Magazine | NJAA 19 MARCH/APRIL 2020

NEW LANDLORD-TENANT LAWS TAKE EFFECT IN 2020

or prospective tenants to pay payment, and (5) the printed or rent, security deposit, and other typed names of both the landlord lease-related payments via and the tenant. electronic funds transfer without also providing a non-electronic The provisions of this bill take payment alternative. Landlords effect upon the next lease renewal, who allow tenants to pay via so landlords should make sure check would still be in compliance that lease provisions surrounding with this provision even if those electronic rent payments and checks are ultimately processed receipt books are in compliance. electronically. Furthermore, landlords are still able to offer Expanded Period to Pay Rent in electronic rent payment options, Nonpayment of Rent Cases such as Automated Clearing House (ACH) or credit cards, provided Governor Murphy also signed that they are not mandatory for S-3124/A-5493 into law, as P.L. tenants. The sponsors’ perspective 2019, c. 316. The bill, sponsored on this bill was that some low- by Senator Brian Stack and Nicholas Kikis income people simply do not have Assemblyman , New Jersey Apartment Association access to bank accounts. As such, provides tenants in nonpayment NJAA worked with the sponsors of rent cases the ability to pay rent to require alternatives while also due and owing three days after a As the 2018/19 Legislative Session providing the industry adequate warrant for removal is posted or a ended, we saw final action on flexibility to determine acceptable lockout is executed and potentially several bills that modify New payment methods. avoid eviction. Under prior law, Jersey’s landlord-tenant laws. tenants had until 4:30 p.m. on the NJAA advocated throughout the Receipts for Cash Payments day of the trial to pay all rent due legislative process in an effort to and owing and have the judgment minimize the impact of these bills Additionally, the bill also requires vacated. Should a tenant not pay on the apartment industry. While owners to provide receipts when by that time, a landlord could they are not ideal, NJAA worked accepting rent paid in cash. Note apply for a warrant of removal to with the sponsors and secured that owners are not required to have a tenant legally evicted by important changes. accept cash, except when cash is a court officer. However, if the paid during the eviction process tenant subsequently became able Requiring Landlords to Provide to satisfy or avoid a judgement to pay, the tenant could seek an Alternatives to Electronic Rent for possession. NJAA worked Order to Show Cause from the Payment closely with the bill sponsors to judge to have his tenancy rights ensure that the requirements for restored. On January 13, 2020, Governor the cash receipt were not overly Phil Murphy signed S-1493/A-1749 prescriptive, and to allow receipts Under the process established in into law as P.L. 2019, c. 300. The to be emailed. Under the bill, as this law, if all rent due and owing bill, sponsored by Senator Brian amended, a receipt could be either is submitted to the landlord within Stack, Senator Troy Singleton, printed or emailed, and must the period established under the and Assemblywoman Annette include (1) the amount received, bill, the landlord must accept Quijano, prohibits apartment (2) the date, (3) the purpose of the payments made by made by cash, owners from requiring tenants payment, (4) who accepted the certified check, or money order,

20 AIM - Apartment Industry Magazine | NJAA FEATURES

or through any federal, state, or local rental assistance program or bona fide charitable organization Multifamily Lending on behalf of the tenant. This right to pay ends three days after a lockout is executed. The landlord must notify the court within two business days that payment was received and provide a copy to Construction & Permanent Loans the tenant. The court will then dismiss with prejudice the action for nonpayment of rent. Should the landlord fail to notify the court, the tenant may file a motion for dismissal upon the court.

NJAA worked with the sponsors to secure significant amendments to this legislation as it moved through the Legislature. The bill, as introduced, would have eliminated late fees, required landlords to accept rent payments made “by any means,” limited attorney’s fees to 30 percent of a landlord’s actual costs, and established procedures that would not have been workable. The bill took effect March 1, 2020. RECENT Looking Forward FINANCING The is more active now than ever before. Over the past two years, over 11,000 $30,000,000 bills were introduced, and NJAA 214 ApArtments actively worked on over 50 bills to For over 130 years, Amboy Town of Dover, Morris County protect your interests. Whether we Bank has been financing NJ’s Construction/Permanent like it or not, lawmakers can pass building and housing needs. bills that can either positively or negatively effect your business. In We provide commercial, most cases, lawmakers are simply construction and permanent trying to be responsive to their $9,700,000 loans with flexible terms constituents. However, the way in 63 ApArtments which they do it is critical. That is and, of course, quick local decisions. Bound Brook, Somerset County why NJAA is so important. We are Construction/Permanent your voice in Trenton, and we take the time to educate legislators on the impact that legislation will have Bob Beni on your ability to provide quality Senior Vice President, housing. As the saying goes, “you Senior Commercial Real Estate Officer $14,200,000 are either at the table or on the 732.591.8700 x5732 35 ApArtments/retAil menu.” Newark, Essex County Voted Best Bank! Non-Recourse/Permanent

AIM - Apartment Industry Magazine | NJAA 21 MARCH/APRIL 2020

AN OVERVIEW OF THE NEW JERSEY LEGISLATURE’S NEWEST MEMBERS

On Tuesday, November 5 New Jersey voters went to the polls, with all 80 seats in the General Assembly on the ballot, along with one special election in the State Senate. Republicans gained a total of three seats during the election. In the new legislative session, the Democratic majority in the State Senate will be 25-15, and 52-28 in the General Assembly. Leadership in both houses remained unchanged with Senate President Stephen Sweeney and Assembly Speaker both returning to their respective posts for the Democrats, and Senator Tom Kean and Assemblyman returning as leaders in their respective Republican caucuses.

Each and every member of the Legislature has the ability to affect the multifamily industry overall. As such, our government affairs team has been actively working to meet with these new officials to discuss the impacts of pending legislation and convey the benefits that our industry brings to New Jersey’s economy.

1st Legislative District of New Jersey

Senator Assemblyman Antwan McClellan Assemblyman Erik Simonsen

The 1st Legislative District, which encompasses all of Cape May and parts of Atlantic and Cumberland Counties, was one of the most hotly contested races in the state heading into the election. Republicans flipped all three seats in the district, with Republican challenger and Cumberland County GOP Chairman Mike Testa defeating incumbent Senator Bob Andrzejczak. Senator Testa is a partner at Testa, Heck, Testa, and White, P.A. Testa is also a member of the Greater Vineland Chapter of the NAACP, past Chair of Big Brothers Big Sisters of Cumberland and Salem Counties, and past Board Chairman of the Vineland Downtown Improvement District/Main Street Vineland.

On the Assembly front, Republican challengers Antwan McClellan and Erik Simonsen defeated Democratic incumbents Bruce Land and Matt Milam. Assemblyman McClellan works as the public information officer and personnel director in the Cape May County Sheriff’s Office, and was a former Ocean City Councilman, and Ocean City Board of Education member. Assemblyman Simonsen serves as the athletic director of Lower Cape May Regional High School and was previously the Mayor of Lower Township.

22 AIM - Apartment Industry Magazine | NJAA FEATURES

5th Legislative District of New Jersey

In District 5, was elected to serve a two-year term in the Assembly following the retirement of Assemblywoman . Assemblyman Moen is currently the youngest member of both houses of the State Legislature. Prior to joining the Legislature, Assemblyman Moen served as an elected member of the Camden County Board of Freeholders. Moen is also a member of the Runnemede VFW Post #3324 Auxiliary and serves as a board member of the Alumni Association.

Assemblyman Bill Moen

8th Legislative District of New Jersey

In one of the most watched races in the state, Republican candidate was successful in her bid for an Assembly seat, and will join incumbent Assemblyman Ryan Peters, who was also re- elected. Assemblywoman Stanfield became the first female sheriff of Burlington County, a post she held for 18 years. Stanfield joined the Sheriff’s Department in 1996 as an undersheriff and served briefly as an assistant prosecutor in the Burlington County Prosecutor’s Office.

Assemblywoman Jean Stanfield

10th Legislative District of New Jersey

Former Brick Councilman was elected to serve in the Assembly in the Ocean County-based district, after long-time Assemblyman David Wolfe announced he was retiring from the Assembly. Assemblyman Catalano has been a small business owner for more than 30 years, and is the owner and operator of Country Store Jewelers in Brick.

Assemblyman John Catalano

AIM - Apartment Industry Magazine | NJAA 23 MARCH/APRIL 2020

13th Legislative District of New Jersey

Another new face to Trenton, Gerry Scharfenberger, was elected to serve in the Assembly following the retirement of Assemblywoman Amy Handlin. At the state level, Assemblyman Scharfenberger previously served as the Acting Executive Director of the New Jersey Business Action Center, and the Director of the Office for Planning Advocacy. Locally, Scharfenberger previously served as a Monmouth County Freeholder, and served on the Middletown Township Committee for 13 years. Assemblyman Scharfenberger is currently a member of the adjunct faculty of .

Assemblyman Gerry Scharfenberger

25th Legislative District of New Jersey

Senator Anthony M. Bucco Assemblywoman Aura Dunn Assemblyman

Former Assemblyman Anthony M. Bucco was sworn into the Senate seat previously held by his father, the late Anthony R. Bucco, in October but remained on the Assembly ballot. Aura Dunn was selected to fill Anthony M. Bucco’s Assembly term for the remainder of the 218th New Jersey Legislature, and was also selected to fill the Assembly seat for the 219th Legislative Session.

Assemblywoman Dunn previously served as the district director for Rep. Rodney Frelinghuysen from 2016- 2019, and as a budget analyst on education policy for the U.S. Senate Appropriations Committee from 1997 to 2000. Dunn serves on the board of the Morris County Habitat for Humanity as well as the Morris County Mental Health Addictions Services advisory board.

Republican candidate Brian Bergen was elected to serve in the Assembly, following the retirement of Assemblyman . Assemblyman Bergen is a graduate of West Point, a member of the VFW and American Legion, and a former Councilman in Denville Township. Bergen also operates Bergen Botanicals.

24 AIM - Apartment Industry Magazine | NJAA www.MultiFamilyWiFi.com COMMUNITY-WIDE WIFI TRIPLE PLAY OPTIONS FOR RESIDENTS Call (800) 435-6618

Visit us at Booth 508

AIM - Apartment Industry Magazine | NJAA 25 MARCH/APRIL 2020

MEMBERSHIP

26 AIM - Apartment Industry Magazine | NJAA SEPTEMBER/OCTOBER2020 2019 DIAMOND SPONSORS

2018 DIA-

BECAUSE INTEGRITY MATTERSSM MOND SPON- SORS

Planned Companies Janitorial Maintenance Security Concierge

27 AIM - Apartment Industry Magazine | NJAA AIM - Apartment Industry Magazine | NJAA 27 MARCH/APRIL 2020 NJAA Conference & Expo

• Don’t miss your chance to be the lucky winner of our $5,000 GRAND PRIZE Tuesday, May 19 - Thursday, May 21 during our Expo Floor Cocktail Reception (eligibility for the prize is limited to • Celebrate with your fellow NJAA members at our popular President’s Reception and After-Hours Party! Atlantic City Convention Center & The Water Club

28 AIM - Apartment Industry Magazine | NJAA The 2020 NJAA Conference & Expo is the ultimate industry showcase for New Jersey’s multifamily housing professionals to network and build connections.

More than 1,700 attendees are anticipated to participate Conference alongside over 200 exhibit booths as they display the latest in products and services on the tradeshow floor. Our three-day conference will also feature many important education sessions and exciting networking events!

Some Reasons You and Your Colleagues Should Attend:

Network with over 1,700 industry leaders; Receive continuing education credits by attending our education sessions; Hear from Aron Ralston, the inspiration for the movie “127 Hours,” during his keynote presentation; Receive the latest information from over 200 exhibitors on products and services offered in the multifamily industry; • Don’t miss your chance to be the lucky winner of our $5,000 GRAND PRIZE during our Expo Floor Cocktail Reception (eligibility for the prize is limited to employees of owner member companies); • Celebrate with your fellow NJAA members at our popular President’s Reception and After-Hours Party!

… and much more!

AIM - Apartment Industry Magazine | NJAA 29 MARCH/APRIL 2020

NJAA CONFERENCE & EXPO Schedule at a Glance

MONDAY, MAY 18

3:00pm to 7:00pm Exhibitor Set-up & Registration (Optional) Atlantic City Convention Center (ACCC), Halls A & B

TUESDAY, MAY 19

8:00am to 4:00pm Registration Open ACCC, Hall A 8:00am to 10:30am Exhibitor Set-up (Mandatory) ACCC, Hall B 12:00pm to 1:30pm Opening General Session and Lunch ACCC, Hall A 1:30pm to 4:00pm Expo Floor Open ACCC, Hall B 6:30pm to 9:30pm Registration Borgata, Events Center 6:30pm to 7:30pm Diamond, Signature & Keynote Sponsor Reception (Invitation Only) Borgata, Salon A 7:30pm to 9:30pm President's Reception (Ticketed Event) Borgata, Salon D

WEDNESDAY, MAY 20

7:30am to 4:00pm Registration Open ACCC, Hall A 7:45am to 8:45am Breakfast ACCC 9:00am to 11:15am Education Sessions ACCC, 3rd Floor

11:30am to 1:00pm Keynote Presentation ACCC, Hall A

30 AIM - Apartment Industry Magazine | NJAA WEDNESDAY, MAY 20 (continued)

1:00pm to 4:00pm Expo Floor Open ACCC, Hall B 1:00pm to 2:00pm Networking Lunch ACCC, Hall B 3:00pm to 4:00pm Cocktail Reception with Exhibitors Expo Floor, Hall B 4:00pm to 8:00pm Exhibitor Breakdown (Optional) ACCC, Hall B 9:00pm to 1:00am After-Hours Cocktail Reception (Ticketed Event) Borgata, Premier Nightclub

THURSDAY, MAY 21 (All events held at Water Club Hotel)

8:00am to 9:00am Breakfast Water Club at the Borgata, Waves A & B 8:00am to 12:00pm Exhibitor Breakdown (Mandatory) ACCC, Hall B 9:00am to 10:00am Breakfast Keynote Presentation Water Club, Tides A, B & C 10:05am to 11:05am Education Sessions Water Club, Luna & Aqua A & B 11:10am to 12:10pm Closing Keynote Presentation Water Club, Tides A, B & C 12:30pm Hotel Checkout

Schedule Subject to Change

All programs and events will be held at the Atlantic City Convention Center unless otherwise noted.

AIM - Apartment Industry Magazine | NJAA 31 MARCH/APRIL 2020 Mark Your Calendar for our Convention Keynote Presentation ARON RALSTON

We are happy to announce our keynote presentation on Wednesday will be delivered by Aron Ralston– fearless adventurer and the subject of the film, “127 Hours.”

An ordinary man pushed to extraordinary limits, Aron Ralston takes you inside the story that captured international headlines in which he proves that courage, perseverance and the human spirit can help you triumph over tough challenges when the stakes are extraordinary.

An experienced climber and avid outdoorsman, Aron was canyoneering alone in Utah whenDEC he became trapped between two boulders in a remote location for more than five days, ultimately freeing himself by severing31 his own arm with a pocketknife. His harrowing tale captivated global news outlets and remains one of the most incredible and extreme survival stories of all time.

Aron recounts his ordeal in searing detail in his New York Times best-selling book, Between a Rock and a Hard Place, which inspired the major motion picture, “127 Hours,” starring James Franco.

On stage, he brings his gripping story to life – and audiences to the edge of their seats. With great candor and humility, Aron reflects on his remarkable triumph over insurmountable odds, and shares the lessons he learned about the importance of examining one’s priorities and outlook on life. Take away a true appreciation for the power of the human spirit and the value of relationships to overcome life’s challenges, no matter how large or daunting one’s “boulder” may be.

Wednesday, May 20, 2020 11:30 AM – 1:00 PM

Atlantic City Convention Center, Hall A Atlantic City, NJ 32 AIM - Apartment Industry Magazine | NJAA 2020 NJAA Conference & Expo Professional Development Schedule at a Glance

Wednesday, May 20 (all courses held at the Atlantic City Convention Center)

9:00 AM – 10:00 AM Ethics in Real Estate – Room 318 Approved for 1 core CEC for NJ real estate licensees and pending 1 CLE credit. Derek Reed, Esq. and Bruce Gudin, Esq., Ehrlich, Petriello, Gudin, Plaza & Reed P.C. Lease It Like You Love It – Room 301 Rommel Anacan, The Relationship Difference Mold & Mildew: Mitigation Techniques and Troubleshooting 101 – Room 305/306 Brian Collins, HD Supply Transformational Leadership: Is Your Glass Half Empty or Half Full? – Room 321 Alex Jackiw, Hayes Gibson Property Services, LLC

10:15 AM – 11:15 AM Legitimate Emotional Support Animal Letters What You Need to Know – Room 322 Tracey Goldstein, Esq., Feinstein Raiss Kelin Booker & Goldstein LLC Thermostat Leadership: How to Activate the Power of Your Team – Room 301 Rommel Anacan, The Relationship Difference Preventative Maintenance – Room 305/306 Brian Collins, HD Supply Conflict Isn’t Crazy: How to Deal with Team Conflict – Room 320 Efficiently Bill Nye, Bill Nye Consulting

THURSDAY, MAY 21 (all courses held at the Water Club at the Borgata) 9:00 AM – 10:00 AM High Tech High Touch: The Balance Between Technology and the Human Experience – Tides A, B, & C Alex Jackiw, Hayes Gibson Property Services, LLC

10:05 AM – 11:05 AM Intentional Culture: Build a Culture That is Right For You – Luna A & B Bill Nye, Bill Nye Training Online Property Reviews Masterclass – Aqua A & B Matt Easton, Leasing University

11:10 AM – 12:10 PM How to Have Difficult Conversations –That Don’t Make Things Worse! – Tides A, B, & C Rommel Anacan, The Relationship Difference

AIM - Apartment Industry Magazine | NJAA 33

MARCH/APRIL 2020 EDUCATION NATIONAL SPEAKERS ROMMEL ANACAN

Rommel Anacan is an award-winning motivational speaker, consultant, strategist, and president of The Relationship Difference. He powerfully impacts thousands of people per year by providing the education, clarity, motivation, and inspiration they need to break through their limits and achieve the success they desire. Some of the leading organizations he has spoken for include: Yardi Syste ms; Sabra Foods; Ellis Partners; and the National Apartment Association. Rommel is proud to be a member of the famed Apartment All-Stars team.

Lease It Like You Love It Wednesday, May 20 9:00 AM – 10:00 AM Atlantic City Convention Center, Room 301 It's obvious but always worth repeating – if you want to succeed at selling, you need to be passionate about what you're selling. Your customers can tell instantly if you don't love, believe or even like what you're trying to sell. Conversely, your enthusiasm and excitement can be the factor that motivates customers to choose you over your competitors. In this seminar, you'll discover how to help your customer "fall in love" with your community by helping you sell with enthusiasm, passion, and confidence. Whether you are brand new to the industry or a seasoned pro, this seminar is for you! Remember, your customers are not just leasing a new home, they're buying into you too!

Thermostat Leadership: How to Activate the Power of Your Team Wednesday, May 20 10:15 AM – 11:15 AM Atlantic City Convention Center, Room 301 In this new program, I reveal how YOU can be the thermostat that sets the temperature on your team and not have the temperature set for you! Your team is looking to you to provide the guidance, education, and stability that they need to succeed. By taking this session, you'll discover the "C'crets" of being a thermostat leader through learning the "The 4 C's." These "C's" are so simple that anyone can use them—yet so simple that leaders often miss them! If you choose to learn these and apply these principles to set the temperature on your team, you'll tell yourself, “It wasn't always easy; but it was worth it!"

How to Have Difficult Conversations –That Don't Make Things Worse! Thursday, May 21 11:10 AM – 12:10 PM The Water Club at the Borgata, Tides A, B, & C

Life is filled with difficult conversations! The multifamily industry is filled with difficult conversations. Whether it's with an upset resident, an underperforming employee, a vendor who isn't doing things the way you need them to be, or that co-worker that drives you crazy; you can be sure that almost every day will present you with an opportunity to have a difficult conversation. In this seminar, ou'lly learn how to have difficult conversations without making the issue worse; bulldozing the thero person; being bulldozed by the other person; not actually dealing with the issue; or causing damage to the relationship. This seminar is a CRUCIAL life skill that everyone could benefit from!

34 AIM - Apartment Industry Magazine | NJAA EDUCATION NATIONAL SPEAKERS MATT EASTON

If you search YouTube or Google for anything about leasing apartments or property management training, you will most likely find Matt Easton, the founder of Leasing University. In 2001, Matt began investing in multifamily and started offering property management consulting services in 2006, which helped lead to creating an apartment marketing startup in 2012. He is a leading expert that apartment communities look to when they need to get and stay occupied ahead of schedule and under budget.

Matt Easton has simplified and systematized how the industry leases apartments — making the lives of both new and veteran multifamily professionals easier. His mission in life is to help give property management professionals more confidence and the skills they need to sign more leases.

Online Property Reviews Master Class Thursday, May 21 10:05 AM – 11:05 AM The Water Club at the Borgata, Aqua A & B Learn how to get unlimited actionable positive community reviews and neutralize damaging negative reviews. By taking this seminar, you will learn the good, the bad, and the ugly of online property reviews. This class will help you understand the importance of positive reviews and how to neutralize those negative reviews that cost you leases.

Visit NJAA.com for more information about all the exciting events and educational opportunities during our Conference & Expo!

AIM - Apartment Industry Magazine | NJAA 35 MARCH/APRIL 2020 EDUCATION NATIONAL SPEAKERS ALEX JACKIW

Alex Jackiw is the Chief Operating Officer of Hayes Gibson Property Services, LLC. She manages and oversees all corporate and property operations and is part of the leadership team focused on the long-term growth and strategic direction of the company.

Jackiw served as chairwoman of NAA in 2013 and president of NAAEI in 2008 and 2009. She is a member IREM, SHRM, and CREW and served as Chair of the RPM Advisory Boards at both Virginia Tech and Ball State University. Alex is a respected industry speaker and has presented programs to industry trade groups throughout the U.S. and Canada. In 2018, Alex was inducted into the NAA Hall of Fame.

Transformational Leadership: Is Your Glass Half Empty or Half Full? Wednesday, May 20 9:00 AM – 10:00 AM Atlantic City Convention Center, Room 321 In this day and age, it seems as if we are facing a leadership crisis. A new approach to leadership is needed – leadership that requires motivation and clear thinking. This seminar explores both aspects in the context of improving employee engagement and becoming radically open-minded.

High Tech High Touch: The Balance Between Technology and the Human Experience Thursday, May 21 9:00 AM – 10:00 AM The Water Club at the Borgata, Tides A, B, & C As the property management industry embraces more and more high-tech innovations, industry professionals must learn the importance of high touch responses to customer needs. This seminar will introduce the concept of touch-point mapping and explore how to make the customer journey as memorable as possible. Specific examples of how to personalize experiences for prospects and residents will be discussed.

36 AIM - Apartment Industry Magazine | NJAA EDUCATION NATIONAL SPEAKERS BILL NYE

Bill Nye has successfully served as an executive in the multifamily industry while continuing to share his knowledge as a speaker and trainer to management companies and apartment associations across the country. Bill’s sessions are the perfect blend of humor and practical information to deliver a message that will stay with you for a lifetime.

Conflict Isn’t Crazy: How to Deal with Team Conflict Efficiently Wednesday, May 20 10:15 AM – 11:15 AM Atlantic City Convention Center, Room 320

We all have to deal with conflict. Most of us deal with it in a way that comes naturally to us. We are all familiar with the phrase “fight or flight,” and for many, that’s exactly what happens. This session will teach us a simple and highly effective way to deal with all conflict and as a result, your relationships will be strengthened.

Intentional Culture: Build a Culture That is Right for You Thursday, May 21 10:05 AM – 11:05 AM The Water Club at the Borgata, Luna A & B Every home, family, and company has a culture. Having a culture doesn’t make any organization unique because everyone has a culture, but is your culture intentional? Is it the culture that you want? During this session, we will discuss how to avoid an unintentional culture and how to build the right culture for your organization. As we navigate through this session, you will learn that culture drives every part of your organization, so this session is highly important.

AIM - Apartment Industry Magazine | NJAA 37 MARCH/APRIL 2020

2020 NJAA CONFERENCE & EXPO May 19 - May 21, 2020 Atlantic City Convention Center, Borgata Hotel & The Water Club Atlantic City, NJ

VIVISITSIT WWWWWW.NJAA.COM.NJAA.COM TTOO REGIREGISTERSTER ONLINE TODAYTODAY! REGISTRATION TYPE

FULL (3-DAY) REGISTRATION TUESDAY REGISTRATION WED./THURS. REGISTRATION INCLUDES: INCLUDES: INCLUDES: • Opening General Session • Opening General Session • Keynote Presentation • 2 Day Expo Floor • Expo Floor • Expo Floor • President’s Reception • President’s Reception • Expo Floor Cocktail Reception • Education Sessions • Education Sessions • Keynote Presentation • After-Hours Party • Expo Floor Cocktail Reception • Breakfast Presentation & Education • After-Hours Party Sessions at Host Hotel • Breakfast Presentation & Education Sessions at Host Hotel REGISTRATION PRICING The pricing below reflects the Regular Registation rates. Deadline to register for the Conference & Expo is Friday, May 1st.

MANAGEMENT EXHIBITING ASSOCIATES Full: $450.00 Full: $525.00 Tuesday: $375.00 Tuesday: $400.00 Wednesday/Thursday: $350.00 Wednesday/Thursday: $400.00

PROPERTY STAFF NON-EXHIBITING ASSOCIATES Full: $250.00 Full: $750.00 Tuesday: $175.00 Tuesday: $525.00 Wednesday/Thursday: $225.00 Wednesday/Thursday: $550.00

Additional $100 charge for non-member owners.

FOR ADDITIONAL INFORMATION, PLEASE CONTACT [email protected] OR CALL (732) 992-0600. 38 AIM - Apartment Industry Magazine | NJAA NJAA Annual Conference & Expo: May 19 - May 21, 2020 Atlantic City Convention Center, Borgata Hotel & The Water Club - Atlantic City, NJ Email completed forms to [email protected] | NJ Apartment Association 104 Interchange Plaza, Suite 201, Monroe Twp., NJ 08831. Visit our website www.njaa.com for more information. All Full Registration Include: All Tuesday Only Registrations Include: All Wed/Thurs Registration Include: (May 19-21) (May 20) (May 20-21) Opening General Session & Lunch; 2 Day Expo Floor; Education Keynote; Education Sessions; Sessions; President’s Reception; Opening General Session & Lunch; Expo Floor; Expo Floor Cocktail Keynote; Cocktail Reception; Expo Floor; Reception & After Hours Party After Hours Party; Breakfast President’s Reception Breakfast Presentation & Presentation & Education Sessions Education Sessions at Host Hotel at Host Hotel Below Regular Rate pricing of f ered to NJAA Members ONLY - Deadline: May 1st. Non- Member Owners will be charged an additional $100 per registration Management - Property Owners, Executive Staff and Regional Managers

Full Registration: $450.00 x ___ (# of people) = $ ______Please circle F (Full), T (Tuesday), W/ TH(Wednesday/ Thursday) for each registrant *Full Registration includes President’s Reception ticket Name: ______Email: ______F T W/TH

Tuesday Registration: $375.00 x ___ (# of people) = $______Name: ______Email: ______F T W/TH *Tuesday Registration includes President’s Reception ticket Name: ______Email: ______F T W/TH

Wednesday/Thursday Registration: $350.00 x ___ (# of people) = $_____ Name: ______Email: ______F T W/TH

Property Staff - Property Managers, Leasing Agents, Maintenance Staff, Office Staff

Full Registration: $250.00 x ___ (# of people) = $ ______Please circle F (Full), T (Tuesday), W/ TH(Wednesday/ Thursday) for each registrant *Full Registration includes President’s Reception ticket Name: ______Email: ______F T W/TH

Tuesday Registration: $175.00 x ___ (# of people) = $______Name: ______Email: ______F T W/TH *Tuesday Registration includes President’s Reception ticket Name: ______Email: ______F T W/TH

Wednesday/Thursday Registration: $225.00 x ___ (# of people) = $_____ Name: ______Email: ______F T W/TH Non-Exhibiting Associates (NOT permitted to distribute any materials on the Expo floor or any NJAA sponsored meal or event)

Full Registration: $750.00 x ___ (# of people) = $ ______Please circle F (Full), T (Tuesday), W/ TH(Wednesday/ Thursday) for each registrant *Full Registration includes President’s Reception ticket Name: ______Email: ______F T W/TH

Tuesday Registration: $525.00 x ___ (# of people) = $______Name: ______Email: ______F T W/TH *Tuesday Registration includes President’s Reception ticket Name: ______Email: ______F T W/TH

Wednesday/Thursday Registration: $550.00 x ___ (# of people) = $_____ Name: ______Email: ______F T W/TH Exhibiting Associates (Associate company MUST be an exhibitor) Registration for exhibitors can be completed through your personal portal link sent by Conexsys. If you did not receive the link, please contact [email protected] or (732) 992-0600. Registration Deadline - May 1, 2020 Payment Information

Registration Contact: o Visa o MasterCard o American Express o Check Enclosed Remove all e-mail addresses from attendee list: o Cardholder Name: ______Name: Card #: ______E-mail: Expiration Date: ______Security Code: ______Company: Phone: Fax: Billing Address: ______RULES & RESTRICTIONS/CANCELLATION POLICY: Total: ______Registrations must be paid in full by May 1 to avoid rate increase. All outstanding and onsite registrations must be paid in full to receive badge. Cancellations: All cancellations must be in Signature: ______writing. Registration fees will be refunded less a $25.00 service charge if the cancellation is received AIM before May 1. No refunds will be issued for cancellations received after May 1. - Apartment Industry Magazine | NJAA 39 MARCH/APRIL 2020 NJANJAAA AAnnualnnual ConfeConferencerence & Expo Sponsorships Tuesday, May 19 - Thursday, May 21, 2020 Atlantic City Convention Center & The Water Club at Borgata

GOLD LEVEL SPONSORSHIPS - VALUED $5,500$5,500 - $$4,0004,000 Grand Prize Giveaway Sponsor** $5,500 Keynote Speaker Sponsor** SOLD OUT Signature Sponsor $4,000 Magnetic Hotel Room Key Sponsor SOLD OUT Kosher Food Station Sponsor** SOLD OUT Badge Lanyard Sponsor** SOLD OUT

SILVER LEVEL SPONSORSHIPS - VALUED $3,500$3,500 - $1,500$1,500

President’s Reception Sponsor $3,500 Thursday Education Keynote Speaker Sponsor SOLD OUT WiFi Lounge Sponsor SOLD OUT Expo Floor Photo Booth Sponsor** SOLD OUT LED Wall Sponsor at After Hours Party $1,500

BRONZE LEVEL SPONSORSHIPS - VALUED $1$1,100,100 - $$500500

Educational Program Sponsor $1,100 After Hours Photo Booth Sponsor SOLD OUT “Follow Me” Expo Floor Decal** SOLD OUT Expo Floor Cocktail Reception Sponsor** $750 General Session Lunch Sponsor $750 Wednesday Lunch Sponsor $750 Breakfast Sponsor $500

Please contact [email protected] or (732) 992-0600 for more details. Logo must be provided as a PDF or EPS file in color. Sponsorship opportunities subject to change. **Exhibitor Only 40 AIM - Apartment Industry Magazine | NJAA

AIM - Apartment Industry Magazine | NJAA 41 MARCH/APRIL 2020

Call (609) 317-1000 and reference the 2020 NJAA group code: GTNJW20 or book your room online. Visit www.njaa.com for details. DEADLINE TO RESERVE ROOM: MAY 1, 2020

42 AIMRESERVE - Apartment Industry Magazine | NJAA YOUR ROOM NOW! DURABILITY SUSTAINABILITY AND DESIGN

PER WITH SPECIAL PROMOTION SQUARE SOUND ABSORPTION SPC $2.50 FOOT UNDERLAYMENT

SOUND ABSORPTION UNDERLAYMENT LAYER  YEAR MANUFACTURER WARRANTY CLICKLOCK SYSTEM SEAMLESS INSTALLATION ECO FRIENDLY CERTIFIED INSTALLATION ESTIMATE UPON REQUEST

% WATERPROOF SCRATCH RESISTANT 855-464-7489 office

1245 Airport Road, Lakewood, New Jersey 08701 www.ritzflooring.com e-mail: [email protected]

AIM - Apartment Industry Magazine | NJAA 43 MARCH/APRIL 2020

2020 NEW JERSEY CPO® CERTIFICATION COURSES NEW POOL DIRECTOR TRAINING January 21-22 Toms River May 5-6 Absecon REQUIRED FOR POOLS > 2,000 SQ. FT. March 3-4 Somerset May 14-15 Cherry Hill February 4, 2020 Holmdel, NJ March 7-8 Voorhees May 16-17 Somerset March 5, 2020 Somerset, NJ March 10-11 Toms River May 27-28 Toms River March 12, 2020 Toms River, NJ March 17-18 East Brunswick June 16-17 Morristown March 27, 2020 Cherry Hill, NJ March 21-22 Morristown July 7-8 Hamilton March 28, 2020 Morristown, NJ Mar. 31- Apr. 1 Woodbridge Aug. 4-5 Hamilton April 8, 2020 Woodbridge, NJ April 23, 2020 Marlboro, NJ April 4-5 Wildwood Aug. 15-16 Woodbridge May 11, 2020 Hamilton, NJ April 18-19 Saddle Brook Sept. 19-20 Morristown June 13, 2020 Morristown, NJ April 21-22 East Brunswick Sept. 22-23 Toms River April 25-26 Vineland Oct. 24-25 Morristown April 28-29 Morristown Oct. 27-28 Hamilton

TRAINING & CONSULTING Commercial Management ~ Staff Training ~ Supervision Plans MENTION THIS AD WHEN CALLING FOR YOUR FREE GIFT!

Pool Operation Management, Brick, NJ 08723 800-922-0530 / 732-451-1040 www.pooloperationmanagement.com [email protected]

NEW MEMBERS OWNER

Asset One Corp HQM Properties, Inc. Washington Square Krystyna Moderski Louis Riccio Condominium 100 Bellis Court 455 Diamond Spring Road Jure Miletic Bridgewater, NJ 08807 Denville, NJ 07834 305-07 9th Street (908) 722-7212 (201) 787-8189 Fairview, NJ 07022 (201) 566-5537 Equity Residential Properties RJN Residential, Inc. George Kruse Robert Nagler 230 West 41st Street 410 Piermont Avenue New York, NY 10036 Hillsdale, NJ 07642 (646) 833-3962 (973) 650-9533

44 AIM - Apartment Industry Magazine | NJAA MEMBERSHIP NEW MEMBERS ASSOCIATE

Business Credentialing Services Landscape Solutions Elevator Rebecca Fitzpatrick Bill Schau Jason Buchanan 119 Cherry Hill Road, Suite 210 220 Delaware Avenue 1001 Lower Landing Road, Suite 502 Parsippany, NJ 07054 Union, NJ 07083 Blackwood, NJ 08012 (862) 242-5527 (908) 687-8028 (856) 723-4183 (Resident Screening; Safety, Health (Landscape Services; (Elevator Service & Maintenance) & OSHA Consultants; Computer Property Maintenance) Software & Consulting Services) Universal Drain Cleaning Inc. Nationwide Energy Partners Adam Mignone Cronheim Mortgage Corporation Larry Davies 14 Beechtree Road David Poncia 230 West Street, #150 Roseland, NJ 07068 205 Main Street Columbus, OH 43215 (800) 764-7643 Chatham, NJ 07928 (610) 906-4147 (Drain & Sewer Cleaning; Heating (973) 507-9837 (Utilities – Submetering; & HVAC; Plumbing Contractor; (Mortgage Services) Energy Management) Water Damage Restoration)

Flooring Concepts, Inc. PCS Woodruff Energy Maria Mikowski Anthony Mongeluzo Mark Andrews 289 Route 33, Building C 304 Harper Drive, Suite 130 73 Water Street, P.O. Box 777 Manalapan, NJ 07726 Moorestown, NJ 08057 Bridgeton, NJ 08302 (732) 409-7600 (856) 596-4446 (856) 455-1111 (Flooring – Sales & Service) (Internet Services) (Energy Management)

GreenDrop, LLC SmartRent Zoom Drain & Sewer Janine Carruthers Jennifer Maurhoff of South Jersey 3392 Progress Drive 18835 N. Thompson Peak Parkway Darryl Delessio Bensalem, PA 19020 Suite 300 1049 Kings Highway (267) 398-9403 Scottsdale, AZ 85255 West Deptford, NJ 08086 (Amenities) (617) 562-8465 (856) 272-7700 (Property Management Software) (Drain & Sewer Cleaning) Interior Logic Group, Property Services Lebdi Calderon 154 12th Street Piscataway, NJ 08854 (908) 540-0182 (Carpet Sales & Service; Flooring – Installation)

Updated as of January 31, 2020

AIM - Apartment Industry Magazine | NJAA 45 MARCH/APRIL 2020

46 AIM - Apartment Industry Magazine | NJAA COMMUNITY

AIM - Apartment Industry Magazine | NJAA 47 MARCH/APRIL 2020

48 AIM - Apartment Industry Magazine | NJAA COMMUNITY

THANK YOU TO OUR MARCH/APRIL ADVERTISERS

Amboy Bank 21

American Architectural Window & Door 03

Associated Insurance Management, Inc. 09

Digital Media LLC 25

E.B. Cohen Insurance & Risk Management 19

Feinstein Raiss Kelin Booker & Goldstein 16

Gebroe Hammer Associates 13

Griffin Alexander, P.C. 46

Hercules Corporation 06

Manhattan Welding Company, Inc. 25

P.C. Richard & Son 52

Pool Operation Management 44

Ritz Flooring 43

Teyma General Contractor 48

WilkinGuttenplan 16

Yardi Systems, Inc. 10-11

AIM - Apartment Industry Magazine | NJAA 49 2020MARCH/APRIL 2020 NJAA Fair Housing Education Calendar Fair Housing & Beyond uses real- life scenarios to demonstrate the consequences of incorrect responses Supplier Success is a prerequisite and provides suggestions to avoid NAA National for earning the CAS but is also costly mistakes. This course is $99 Credential Courses offered as a standalone class. for NJAA members and $139 for non- The course, priced at $99 for members. The New Jersey Apartment NJAA members and $135 for non- Association offers several industry members, provides an overview Fair Housing for Maintenance credentials. These programs are of the industry and recommends examines Fair Housing laws as they the premier accreditations for ways to maximize partnerships with apply to maintenance professionals. multifamily professionals, recognized apartment owners, management This seminar provides suggestions by industry leaders across the nation. companies, and members of NJAA. on interacting with residents, follow- ups, and handling complaints. This CAMT EDUCATION CALENDARNALP course is free for NJAA members and Certificate for Apartment National Apartment Leasing $75 for non-members. Maintenance Technician Professional EPA Lead Training CAMT serves as both an introduction NALP provides the necessary skills to for new maintenance professionals help industry professionals become or as a refresher for veterans. The top producers. Course topics include EPA’s Renovate, Repair & Painting hands-on curriculum provides the application of Fair Housing laws; (Lead Training) requires companies knowledge and tools necessary managing objections and the move- performing renovation, repair, and to run an effective maintenance in process; securing and processing painting projects that disturb lead- program and advance your career. lease renewals; and conducting a based paint in units built before market survey. 1978 be certified by EPA-approved CAMT Training Costs: training providers and lead safe work $885 for designation (NJAA NALP Training Costs: practices. This one day certification members) $480 (NJAA members) course explains how to comply with $250 per module (NJAA members) $580 (non-members) the RRP rule. This class is $200 for $1,175 for designation (non- NJAA members and $325 for non- members) members. $375 per module (non-members) CAPS Certified Apartment Portfolio Free Seminars CAM/CAS Supervisor Certified Apartment Manager & Tradeshow panel teaches tips and Certified Apartment Supplier CAPS is an in-depth review of tricks for exhibiting vendors at the property management principles NJAA Conference and Expo. CAM and CAS are taught and techniques used by professional simultaneously. CAM teaches supervisors. Offered every other Active Shooter Response Training property managers to become year, this four-day course helps prepares attendees with what they vital links between the community, students apply textbook concepts to need to know in the event of an owners, and staff, helping to improve on-the-job performance, fast-tracking active shooter emergency. the bottom line. and elevating their professional career. CAS allows vendors to hear the Continuing Education Credits challenges faced by their apartment Topics include: client services and manager customers. This training stakeholder relations; investment helps you position your products and management; improving asset If you are a NAAEI credential holder, services to stand out above the rest. performance; talent management; don’t forget to earn CECs toward asset evaluation and contemporary your annual renewal requirements. CAM Training Costs: issues in multifamily housing. To find out which NJAA classes fulfill $899 (NJAA members) CECs, please visit www.njaa.com. $1,185 (non-members) CAPS Training Costs: $1,250 (NJAA members) Have Questions? CAS Training Costs: $1,650 (non-members) $375 (NJAA members) Contact [email protected] or $500 (non-members) 732-992-0600. 50 AIM - Apartment Industry Magazine | NJAA 2020 Save the Date MARCH MARCH MARCH MARCH MARCH 4-5 11-12 18 19 24 Basic Appliances HVAC Maintenance Industry Essentials Marketing Risk Management Maintenance and and Repair and Resident (CAM Module 2) & Legal Experience Catherine Souder (CAM Module 3 & CAS Repair (CAMT Module 4) (CAM Module 1 & CAS AION Management Module 2) (CAMT Module 3) Mike Frame, HD Supply Module 1) 9:00am-4:00pm Jennifer Alexander, Esq. Chad Peck, HD Supply 9:00am-4:00pm Robin Flagler Griffin Alexander, P.C. Location: NJAA Location: 9:00am-4:00pm AION Management NJAA Diana Penn, JMG Realty 104 Interchange Plaza Location: NJAA 9:00am-4:00pm 104 Interchange Plaza 9:00am-4:00pm 104 Interchange Plaza Suite 201 Monroe Township Location: NJAA, 104 Suite 201 Location: NJAA, 104 Suite 201 Interchange Plaza, Suite Monroe Township Interchange Plaza, Suite Monroe Township 201, Monroe Township 201, Monroe Township

MARCH APRIL APRIL APRIL APRIL 31 2 7 22 23 Fair Housing and Financial Property CAM/CAS EPA Lead Maintenance for Beyond (North) Management & Financial Review Renovation, Repair Jennifer Alexander, Esq. Human Resources Managers Robin Flagler and Painting (RRP) Griffin Alexander, P.C. (CAM Module 4 & CAS (CAM Module 5) AION Management 10:00am-3:00pm Module 3) Catherine Souder 11:00am-2:30pm Initial Certfication Location: Robin Flagler AION Management Location: LEW Corporation Planned Companies AION Management 9:00am-4:00pm NJAA 8:00am-4:00pm 150 Smith Road 9:00am-4:00pm Location: NJAA, 104 104 Interchange Plaza Location: Parsippany Location: NJAA, 104 Interchange Plaza Suite 201 NJAA, 104 Interchange Interchange Plaza, Suite Suite 201 Monroe Township Plaza, Suite 201 201, Monroe Township Monroe Township Monroe Township

APRIL JULY AUGUST AUGUST AUGUST 30 15 11-12 18 25-26 Garden State Fair Housing for Electrical Plumbing Basic Appliances Maintenance & Pool Director Maintenance Maintenance & Maintenance and Certification Repair Repair (South) Repair Benjamin Basch (CAMT Module 1) (CAMT Module 2) American Pool Enterprises Jonathan Mayer, Esq. Alyn Bailey, HD Supply Michael Olvera, HD Supply (CAMT Module 3) 9:00am-1:00pm Cohen Marraccini, LLC 9:00am-4:00pm 9:00am-4:00pm Alyn Bailey, HD Supply 9:00am-4:00pm Location: 10:00am-12:00pm Location: NJAA Location: NJAA NJAA Location: 104 Interchange Plaza 104 Interchange Plaza Location: NJAA 104 Interchange Plaza Gloucester Towne Suite 201 Suite 201 104 Interchange Plaza Suite 201 101 Market Street Monroe Township Monroe Township Suite 201 Monroe Township Gloucester City Monroe Township

SEPTEMBER BRAND NEW CERTIFICATION COURSE ADDED! 16-17 HVAC Maintenance and Repair (CAMT Module 4) Chad Peck, HD Supply The Garden State Pool Director Program satisfies the New Jersey state 9:00am-4:00pm requirement for Pool Director Certification for pools over 2,000 square feet. Location: NJAA 104 Interchange Plaza This certification provides a basic overview of NJ state code and operational Suite 201 consideration for anyone that has a swimming pool on their property. This Monroe Township class (valued at $200 per person) is free for NJAA Members.

AIM COMPLETE COURSE LIST AND REGISTRATION AT WWW.NJAA.COM - Apartment Industry Magazineas of | NJAA2/24/202051 Enhance Your Kitchens & Your Earning Potential It’s time appliances had a personality. Potential renters are looking for properties with stylish kitchens, & they’re willing to pay more for them. That’s why upgrading to premium finish products from Café makes sense. Choose from Stainless, Matte White and Matte Black finishes and customize your handle choices. With this simple improvement, it’s easy to attract more renters and raise revenue.

Now Available at America’s Largest Multi-Family Builder Distributor

• 800-368-6869 • 150 PRICE PARKWAY, FARMINGDALE, NEW YORK u FAX: 800-479-0336 u email: [email protected] u pcrichard.com/content/builders 5 Distribution Centers In The Northeast • Farmingdale, NY • Carteret, NJ • Bridgeport, CT • Manchester, CT • Baltimore, MD