Hardship and Homelessness Services The Cities of Joondalup and Wanneroo are aware that some people in the community are experiencing hardship and may be sleeping rough at the moment. This booklet provides a list of local services that provide food, a cuppa, warm clothing and support or assistance with finding accommodation as well as some services located further away that provide specialist homelessness support. joondalup.wa.gov.au wanneroo.wa.gov.au Service information is subject to change. For changes or additions, please email [email protected] or call 9400 4315. City of Wanneroo | City of Joondalup Contents Directories 4 Support phone lines 4 Local Support Services Map and Icon Key . .. .. 5 Local Support Services. .. .. .. .. .. .. .. .. .. 6 Accommodation Assistance. .. .. .. .. .. .. .. 9 Accommodation Services for Families . .. .. .10 Accommodation Services for Men 10 Accommodation Services for Women 10 Accommodation Services for Young People . .11 Christmas. .. .. .. .. .. .. .. .. .. .. .. .. .. ..12 Counselling . .. .. .. .. .. .. .. .. .. .. .. .. .. 12 Drop-in Centres.. .. .. .. .. ... .. 13 Food.. .. .. .. .. ... .. .. .. .. 13 Food, clothing and household items. .. .. .. 15 Financial Support. .. .. .. .. .. .. 16 Health and wellbeing. .. .. .. .. .. .. .. .. .. ..17 Phone access. .. .. .. .. .. .. 18 Reading and writing 18 Rental support 18 Sobering up centre. .. .. .. .. .. .. .. .. .. .. .19 Street to Home Outreach . .. .. .. .. .. .. .. .. .. .. .. .. .. ..19 Translating Services . .. .. .. .. .. .. .. .. .. ..19 Transport 19 Pets . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..19 Facebook support groups . .. .. .. .. .. .. .. 20 Service information is subject to change 3 Hardship and Homeless Services Directories Support phone lines WA Connect Emergency – Police, Fire, Ambulance Website: waconnect.org.au (life threatening situations). 000 Online Emergency Relief directory for people in Crisis Care hardship and/or experiencing homelessness. After hours service for urgent help 1800 199 008 You type in a location/suburb and choose the Translating and interpreting . .. .. .. .. .. .. 13 14 50 type of service you want to know about. It has everything from accommodation to financial 1800 RESPECT assistance, emergency relief, food, toiletries, Sexual assault and domestic violence legal support, counselling, health, showers, 24-hour helpline .. .. .. .. .. .. .. .. .. 1800 737 732 employment, furniture, Centrelink and car repair. Homeless Advisory Service.. .1800 065 892 Entry Point Perth Kids Helpline ....................1800 551 800 Phone: 6496 0001 or 1800 124 684 Website: entrypointperth.com.au Lifeline. 131 114 Entry Point Perth is a free assessment and referral service assisting people who are Mental Health Emergency homeless or at risk of homelessness in Response Line ....................1300 555 788 Western Australia to access accommodation Meth 24 hour Helpline. 1800 874 878 and support options. Police Assistance . 131 444 Ask Izzy Qlife Website: askizzy.org.au Support line. 1800 184 527 An online directory with listings of housing, food, webchat .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..qlife.org.au everyday things, physical and mental health, emergency funds, support and counselling and Samaritans legal support. Crisis Support Line ......................135 247 Samaritans Youth Line.. .. .. .. .. .. 1800 198 313 Sexual Assault Resource Centre (SARC) ............................1800 199 888 4 10720 Updated September 2020 City of Wanneroo | City of Joondalup Local Support Services Map – City of Joondalup Map Key BURNS CURRAMBINE MARMION AVENU TRAIN Train Station BEACH KINROSS STATION AD BURNS BEACH RO E City of Joondalup MITCHELLJOONDALUP FREEW Libraries AD CONNOLL BURNS BEACH RO Church/ Y DRIVE AY Community B U R G N MOORE DRIVE R Care Centre S ILUKA AN D B B E O A U C LE Community H YOUTH CURRAMBINE VA R O RD FUTURES WA A Care Centre D SHENTON AVENUE JOONDALUP O Foodbank C E RIVERVIEW LIBRARY A N JOONDALUP CHURCH R Joondalup Hub E E F HILLSONG JOONDALUP LAKE JOONDALUP R O JOONDALUP A TRAIN D OCEAN L Salvation Army STATION A K E REEF S CONNOLLY I D HODGES DRIVE E D R I V SALVATION E ARMY HEATHRIDGE THE SPIERS JOOND EDGEWATER CENTRE ALUP DRIVE OCEAN REEF RO AD MULLALOO BELDON EDGEWATER TRUE TRAIN NORTH STATION CHURCH IVE DR OO LAL MUL WOODVALE N CRAIGIE O R T KALLAROO H S H O R WOODVALE E D LIBRARY R I WHITFORDS AVENUE V E W WHITFORDS H I T WHITFORDS TRAIN STATION F O R LIBRARY D MITCHELL FREEWA S A V E N U PADBURY E HILLARYS LAKE Y GOOLLELAL GREENWOOD TRAIN STATION KINGSLEY HEPBURN AVENUE WANNEROO RO MARMION AVENUE DUNCRAIG SORRENTO GREENWOOD AD W WARWICK RO E AD ST C OA DUNCRAIG S TD LIBRARY WARWICK R IV MARMION E TRINITY NORTH COMMUNITY CARE WARWICK TRAIN STATION BEACH ROAD BEACH ROAD Service information is subject to change 5 Hardship and Homeless Services Local Support Services Icon Key WiFi City of Joondalup Libraries City of Wanneroo Libraries Computer Website: joondalup.wa.gov.au Website: wanneroo.wa.gov.au Facilities Free computer and internet Free computer and internet Information access is available at City of access is available at City of Joondalup Libraries along with a Wanneroo Libraries along with a Food Parcels number of other free or affordable number of other free or affordable services. services Financial Support Joondalup Library Clarkson Library 102 Boas Avenue Joondalup Cnr Ebb Way and Ocean Keys Short Term Phone: 9400 4707 Blvd, Clarkson Accommodation Phone: 94071600 (Departing from Joondalup Train Clothing Station – Red or blue CAT bus or (Departing from Clarkson Train 10-minute walk) Station – Bus 481 or 480 or 474) Someone to talk to Duncraig Library Girrawheen Library Corner Warwick Road and 6 Patrick Court, off Girrawheen Support finding Marmion Avenue Duncraig Ave, Girrawheen employment Phone: 9400 4790 Phone: 9342 8844 Basic First Aid (Departing from Warwick or (Departing from Warwick Train Whitfords Train Station – Station – Bus 344) Meals Bus 441 or 442) Wanneroo Library Whitford Library Wanneroo Library Tea and Coffee (Closed until November 2020) and Cultural Centre, Corner Banks and Marmion 3 Rocca Way, Wanneroo Care packages – Avenues Hillarys Phone: 9405 5940 toiletries Phone: 9400 4870 (Departing from Joondalup or Shower facilities (Departing from Whitfords or Edgewater Train Stations – Joondalup Train station – Bus 442) Bus 467 or 468) Needle/stick exchange Woodvale Library Yanchep/Two Rocks Library 5 Trappers Drive Woodvale Linen and Blankets Phil Renkin Recreation Centre, Phone: 9400 4180 Lisford Avenue, Two Rocks Furniture (Departing from Joondalup or Phone: 9561 1110 Whitfords Train Station – (Departing from Butler Train Bus 465 or 466) Station – Bus 490) 6 10720 Updated September 2020 City of Wanneroo | City of Joondalup Street Chaplains – Joondalup and Wanneroo Youth Futures WA Website: streetchaplain.com/joondalup/ 1/70 Davidson Terrace Joondalup Phone: 9300 2677 Street Chaplains, identifiable by their uniforms (purple shirts/blue jackets), are trained volunteers (Departing from Joondalup Train Station – Blue who are present in Joondalup City streets late on CAT bus or 10-minute walk) Friday night, 9 00pm-2 00am, mostly around the Food and financial assistance for young City Centre. They can assist by providing water and people aged 15–24 years first aid, mediation or guidance to find a safe means Assist young people with accommodation, home. At other times, chaplains simply provide a emergency relief (food hampers, public transport listening ear if you need to talk things through. passes and other items are considered on a needs basis), education, training, employment and community engagement. Emergency relief is available by appointment on Riverview Church Tuesdays and Thursdays, 1 00pm–2 30pm. Cr Winton Road and Franklin Lane, Joondalup To make an appointment call 9300 2677 1 Thorogood St, Burswood (Monday –Friday, 9.00am–4.00pm). Phone: 9416 0000 (via Burswood campus) Website: riverviewchurch.com.au Free takeaway morning tea at Joondalup campus 10 00am–11 30am on Thursday mornings. Patricia Giles Centre and Emergency food assistance provided at both Rebecca West House sites through phone appointments only, Phone: 9300 0340 9 00am–3 00pm Monday and Tuesday, Email: [email protected] 10 00am–4 00pm Wednesday. Website: patgilescentre.org.au A form of identification is essential, the more Patricia Giles Centre including Rebecca West supporting paperwork the more likely assistance House offers women and children’s counselling, can be provided. crisis accommodation, emergency relief, outreach services, and specialised support services. Services are available for single women as well as women with children under the age of 18 years experiencing family and domestic violence. Soul Link – C3 Church Corner of Lincoln Lane and Winton Road, Joondalup Phone: 9300 3299 (Departing from Joondalup Train Station – The Spiers Centre (TSC) five minute walk) Phone: 9401 2699 Food relief program running every Website: thespierscentre.com.au Wednesday 10 00am–12 00noon Monday–Friday, 9 00am–4 00pm Referral through Youth Futures, The Spiers Centre Appointments and support offered by phone or Centrelink – ask for a referral for Soul Link. Each and email. Food, clothing, vouchers, financial referral lasts for four weeks and can be used on a counselling, emergency relief, TSC Empowering continual basis if necessary – even after the first Communities Facebook Page, TSC Children’s referral has expired just ask for a new referral. Service