qualifyMaintain all of your and and GC,GC/MS HPLC, systems LC/MS,

Multi-Vendor Service

One contract One contact One solution

You depend on your GC, HPLC, LC/MS • Which manufacturer do you call when your chromatography system goes down? or GC/MS to work reliably, day • How do you get the rapid and effective response you need? after day. But maintenance and • How do you ensure each component is in compliance with FDA regulations and that the overall system is in compliance? compliance can be a real challenge Now you can reduce downtime, increase your lab’s productivity and enhance if your total analysis system has compliance with the help of OneSource® Multi-Vendor Service.

components from different Rely on ONE expert PerkinElmer Service Engineer who can provide customized preventative maintenance, repair and qualification services for your entire chromatography manufacturers. chromatography system, regardless of manufacturer.

Focus on the science. We handle the rest. One proven, cost-effective solution can keep your chromatography systems at peak performance. That’s OneSource Multi-Vendor Service. • One point of service contact — • Dedicated multi-vendor support • Standardized reporting and total system approach to maintenance, team — takes ownership of your issues: documentation — provides enhanced repair and qualification: - Ensures rapid deployment of traceability of system maintenance - Eliminates multiple service visits, your local Service Engineer. and repair history; improves regulatory saving you time and money. - Provides parts sourcing over the compliance. - Reduces service contract lifetime of your equipment. • Maximum system uptime and administration costs. • One expert Service Engineer — equipment availability —no - Reduces time lab personnel are on our highly trained PerkinElmer engineers downtime due to multiple vendors’ lack the phone with multiple service can provide customized preventative of total system understanding, thus providers. maintenance, repair and qualification affecting the maintenance or trouble- services for your entire chromatography shooting of your system. system, regardless of manufacturer.

www..com/multi-vendor Multiple Configuration Possibilities for a Standard GC & HPLC System That Can Be Supported Under Our OneSource Multi-Vendor Capabilities

Data Handling Systems* Gas Chromatograph Mass Spec

PerkinElmer TotalChrom® PerkinElmer PerkinElmer Thermo Agilent® Chemstation Agilent® Agilent® Shimadzu® Waters® Millennium™ Shimadzu® Waters® Waters® Empower™ Atlas

Accessory HS/ATD PerkinElmer Thermo Agilent® Shimadzu® Waters®

Data Handling Systems* HPLC System Mass Spec PerkinElmer TotalChrom Autosampler PerkinElmer Agilent® Chemstation PerkinElmer, Agilent®, Waters®, Thermo, Agilent® Waters® Millennium™ Shimadzu®, Gilson®, CTC Analytics ® Waters® Empower™ Waters® Micromass Atlas Pump PerkinElmer, Agilent®, Waters®, Thermo, Shimadzu®, Gilson® Detector PerkinElmer, Agilent®, Waters®, Thermo, Shimadzu®, Gilson® Degasser PerkinElmer, Agilent®, Waters®, Thermo, ® ® Shimadzu , Gilson *Note: Our service engineers are trained to Oven use and operate the following data handling PerkinElmer, Agilent®, Waters®, Thermo, systems. However we do not currently offer service contracts to support these software Shimadzu®, Gilson® modules.

Put Us to the Test! Try our multi-vendor service capabilities! We also offer multi-vendor validation and maintenance services to help secure your regulatory compliance. Contact us today to find out how we can help you be compliant! Call your local PerkinElmer Service Engineer or e-mail us at [email protected] and find out how easy it is to include your chromatography system on your current PerkinElmer Instruments contract!

“ PerkinElmer engineers have demonstrated a high level of professionalism on supporting “…the best capabilities, the our multi-vendor lab equipment from call logging through to technical and analytical most experience and the problem resolution and reporting. They understand our need to increase throughput best value for the money.” “and reduce instrument downtime especially with our LC/MS systems. With their rapid “UCB GLOBAL INDUSTRIAL response and ability to fix any instrument, our lab productivity is improving, leaving us PURCHASING, UCB, UK to take care of the science.” BIOANALYSIS DEPARTMENT, NERVIANO MEDICAL SCIENCES, NERVIANO (MI), ”ITALY ”

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©2006 PerkinElmer, Inc. All rights reserved. The PerkinElmer logo and design are registered trademarks of PerkinElmer, Inc. OneSource and TotalChrom are registered trademarks of PerkinElmer, Inc. or its subsidiaries, in the and other countries. Agilent is a registered trademark or Agilent Technologies. Applied Biosystems is a registered trademark of Corporation. Gilson is a registered trademark of Gilson, Inc. Waters is a registered trademark and Empower and Millennium are trademarks of Waters Corporation. Shimadzu is a registered trademark of Shimadzu Instruments. All other trademarks not owned by PerkinElmer, Inc. or its subsidiaries that are depicted herein are the property of their respective owners. PerkinElmer reserves the right to change this document at any time and disclaims liability for editorial, pictorial or typographical errors.

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