Partner Capacity Development Program Contract # AID‐440‐TO‐14‐00001 Quarterly Report

April to June 2018

Submitted by: Robert Letchford Project Director USAID Partner Capacity Development Program Implemented by Institute of International Education (IIE) Van Phuc Diplomatic Compound 298 Kim Ma, Ba Dinh, , Vietnam Phone +84 (0) 128‐239‐1758 |Fax +84 4‐3726‐2523 [email protected]| www.iie.org

Submitted on: July 31, 2018

I. Introduction USAID Vietnam awarded the five‐year Partner Capacity Development Program to IIE on July 10, 2014. The purpose of the Task Order is to provide the USAID/Vietnam Mission with implementation and management support for capacity building and participant training program activities undertaken by its Development Objectives (DO) teams. PCD builds the capacity of Vietnamese organizations and individuals through a range of administrative, technical, and management interventions, including technical assistance (TA) and participant training. PCD will equip key organizations and individuals to better achieve program objectives in the areas of economic growth and inclusion, private sector partnerships and innovation, HIV/AIDS, climate change and disaster risk reduction, disability and vulnerable populations, avian and pandemic influenza, education, and environmental remediation. II. Program Highlights (achievements and major activities)

A. Administrative highlights this quarter include: Realignment Budget and VAT Refund Waiver On April 26, 2018 PCD project and IIE home office staff participated in a phone conference with USAID/Vietnam to discuss the following: 1. Realignment budget for PCD. 2. General VAT waiver for PCD. Meeting participants:  Mr. Robert Letchford, PCD Project Director  Mr. Van Hoang, PCD Program Manager  Ms. Thuy Nguyen, USAID COR  Ms. Katelin Maher, USAID Acting COR  Mr. Michael Capobianco, USAID CO  Mr. David Simpson, IIE USAID Programs Director  Ms. Magdalena Biela‐Juenge, IIE Senior Program Officer  Mr. Elton Talka, IIE Grants and Contracts Summary of Meeting Minutes  Realignment Budget It was agreed that there was no need for IIE to submit a realignment budget to USAID/Vietnam for the PCD Program.  General VAT Waiver It was agreed that IIE should submit a memo to USAID/Vietnam requesting a VAT waiver documenting IIE efforts to secure VAT refunds for the PCD program. The USAID/CO also noted that PCD’s COR needed to document internally within the Mission that the PCD program would not be able to achieve project registration in Vietnam and obtain relevant approvals internally. This would then enable the USAID/Vietnam/CO to consider IIE’s request for a VAT waiver. PCD submitted a draft memo to PCD’s COR on May 1, 2018. Task Orders for Local Subcontractor, PEAPROS PCD issued Task Order #11 for the period April to July 2018 to PEAPROS for the provision of human resource technical assistance to ACDC (Action to the Community Development Center) to draft a new annual staff performance management system.

PCD issued Task Order #12 for the period August to October 2018 to PEAPROS for the provision of fundraising and proposal writing technical assistance to DRD (Disability Research and Capacity Development Center) to draft a proposal to seek funding for the development of a disabilities center in HCMC. Task Orders for Local Subcontractor, MDF Management and Consulting PCD issued Task Order #4 for the period March 2018 to January 2019 for the provision of four (4) technical trainings and two (2) leadership forums for the Organizational Development Trail (ODT) program. Subcontract for Asian Institute Technology Centre Vietnam (AITCV) PCD issued a subcontract to AITCV for the period May to December 2018 to deliver three (3) technical trainings for the Vietnam Union of Science and Technology Associations (VUSTA).

Program Highlights COMPONENT 1: INSTITUTIONAL CAPACITY BUILDING FOR TARGET ORGANIZATIONS The Sustainable Health Development Center (VietHealth), Financial Management Technical Assistance In Q1, VietHealth confirmed the need to implement financial management technical assistance. In Q2, PCD drafted a scope of works (SOW) in consultation with VietHealth and obtained USAID/Vietnam approval for this expenditure. In Q3, PCD followed up with VietHealth to commence this financial management consultancy the week of June 4‐8 as agreed at a kick‐off meeting held on March 9, 2018. The kickoff meeting was attended by:  Mr. Le Quang Duong, VietHealth Director  Ms. Pham Thi Minh, VietHealth Senior Accountant  Ms. Le Hoa, USAID/ESDO  Mr. David King, PEAPROS Financial Management Consultant  Ms. Pham Minh Nguyet, PEAPROS Financial Management Consultant  Mr. Robert Letchford, PCD Project Director  Ms. Ly Hue Phuong, PCD Finance Officer  Ms. Phan Truc Quynh, PCD Senior Program Officer At the kickoff meeting it was agreed that the consultancy would commence in June, after VietHealth staff had returned from maternity leave. The financial management consultants, Mr. David King and Ms. Nguyet Minh, prepared a training needs assessment (TNA) form that was given to VietHealth staff responsible for financial management activities. Responses were provided back to the consultants, who prepared a draft agenda for the week June 4‐8, which was shared with VietHealth for their concurrence. A formal meeting for the commencement of the consultancy was also held on June 4, which was attended by:  Ms. Nguyen Hong Linh, VietHealth Deputy Director  Mr. Nguyen Van Quyet, VietHealth Chairman  Ms. Pham Thi Minh, VietHealth Senior Accountant  Mr. David King, PEAPROS Financial Management Consultant  Ms. Pham Minh Nguyet, PEAPROS Financial Management Consultant  Mr. Robert Letchford, PCD Project Director  Ms. Phan Truc Quynh, PCD Senior Program Officer At this meeting it was agreed that the consultants would work with VietHealth staff to discuss key topics identified through the TNA, so that the consultants could learn more about the real‐world situation of VietHealth from financial management perspective. It was also agreed that week one of the three‐week consultancy would be exploratory allowing the consultants to learn about VietHealth’s systems, procedures,

3 processes and build relationships. The consultants drafted a report1 at the end of week 1, which documented the activities undertaken prior to and including June 4‐8. The draft report identified financial management gaps, made recommendations for week 2 and 3 activities, and identified other financial management activities that fell outside the existing scope of work. The draft report also included options for the timing of weeks 2 and 3 of the consultancy and detailed workplan. Challenges and Next Steps VietHealth requested financial management technical assistance from PCD, but it has been very difficult to make significant progress to date. It has taken considerable time to agree with VietHealth on dates to implement this consultancy and then subsequently for VietHealth to respond to draft reports, recommendations and suggested dates for weeks 2 and 3 of this consultancy. PCD will continue to work closely with the consultants, PEAPROS and VietHealth to manage these works, to ensure that they are completed. PCD also expects that additional works may be identified and those additional works will be detailed in a final report for this consultancy. Disability Research & Capacity Development Centre (DRD), Fundraising Proposal (One‐for‐Change Program) Technical Assistance On May 15, 2018 the PCD Project Director, Mr. Robert Letchford and PCD Senior Program Officer, Ms. Phan Thi Truc Quynh held a phone conference with DRD Director, Ms. Yen Vo to discuss DRD requirements for technical assistance in FY2018. In particular, the need for technical assistance to support DRD to develop a fundraising program for DRD’s One‐For‐Change program designed to fund the construction of a disabilities facility was discussed. It was determined that DRD was not requesting staff augmentation, but rather wanted to work with suitably qualified consultants who could assist DRD to draft a funding proposal. DRD would then use its own internal capacity to communicate the funding proposal with potential donors who may be interested in funding the construction of DRD’s proposed disabilities center in . PCD drafted a Scope of Work (SOW) that was shared with DRD for their feedback and concurrence. Simultaneously, PCD sought to identify qualified resources that would be available to work with DRD to draft the required fundraising proposal for the DRD One‐For‐Change program. PCD identified two qualified resources (Mr. Wim De Groof and Ms. Griet De Bosscher), that could be contracted through PCD’s local subcontractor PEAPROS. PCD then organized a phone conference on June 15 with DRD and the proposed resources to see if there was a good fit. As a result of the phone conference, it was agreed that PCD would work with USAID/Vietnam to seek approval for the agreed SOW and budget to fund this technical assistance. On June 21, PCD received USAID/Vietnam approval and on June 22 issued PEAPROS with Task Order #12. Challenges and Next Steps The main challenge will be for DRD to provide contracted consultants sufficient detailed information about the proposed disabilities center i.e. financial estimates and/or projections for costs related to construction and delivery of services. PCD will coordinate with PEAPROS and DRD to ensure that the consultancy commences as planned the week of September 3, 2018. PCD will make travel arrangements for the consultants as required.

1 See Annex 2, VietHealth Week 1 Financial Management Consultancy Report.

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Action to the Community Development Center (ACDC), Human Resources Performance Management Technical Assistance On April 2, 2018 PCD attended a meeting at ACDC offices to discuss planned technical assistance to support ACDC to review and strengthen their annual staff performance management system. The meeting was attended by: 1. Mr. Robert Letchford, PCD Project Director 2. Ms. Phan Truc Quynh, PCD Senior Program Officer 3. Ms. Lan Anh, ACDC Director As a result of the meeting, PCD drafted a Scope of Work (SOW) that was shared with ACDC for their feedback, comment and signoff. PCD then worked with local subcontractor PEAPROS to identify a suitable resource (Ms. Trang, HR Consultant) and worked with PCD’s USAID/COR to secure approvals for the Scope of Work and associated budget. On May 15, PCD issued PEAPROS with Task Order #11 and a kickoff meeting was held on June 1, 2018 which was attended by: 1. Mr. Robert Letchford, PCD Project Director 2. Ms. Phan Truc Quynh, PCD Senior Program Officer 3. Ms. Nguyen Thi Anh Ngoc, ACDC HR Assistant 4. Ms. Dam Viet Ha, ACDC Vice Director 5. Ms. Vu Thu Trang, Human Resource Consultant 6. Mr. Ngo Gia Trung, PEAPROS Vice Director At the meeting, the SOW and deliverables were discussed and next steps to commence the consultancy agreed. Ms. Trang, HR consultant, commenced a desk review of ACDC’s existing staff performance management system, drafted an action plan to guide the timing of technical assistance inputs, and developed a draft staff performance management system. A meeting was held on June 13 at ACDC offices to present a draft staff performance management system. The meeting was attended by: 1. Ms. Phan Truc Quynh, PCD Senior Program Officer 2. Ms. Nguyen Thi Anh Ngoc, ACDC HR Assistant 3. Ms. Vu Thu Trang, Human Resource Consultant ACDC committed to providing feedback to the consultant so that the final draft of the staff performance management system can be completed. At the time of writing this report, the consultant was still waiting for feedback from ACDC. Challenges and Next Steps ACDC leadership and management responsible for working with the consultant have not been available to provide detailed feedback on the first draft of the staff performance management system. PCD is actively working with the consultant, PEAPROS and ACDC, to facilitate meetings to ensure that a final draft of the staff performance management system is completed by the end of the period of performance for Task Order 11, which is July 31, 2018.

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COMPONENT 2: INSTITUTIONAL CAPACITY BUILDING FOR POTENTIAL TARGET ORGANIZATIONS Organizational Development Trail (ODT) Program Background As outlined in PCD’s Annual Report for FY2017, based on lessons learned to date, PCD should deliver a holistic participant training program during FY2018 with a focus on organizational development and performance improvement. In consultation with USAID/Vietnam, PCD designed and developed a participant training program titled, “The Organizational Development Trail” (ODT)2, which was launched on December 12, 2017. The ODT program is focused on developing organizational capacity for performance improvement requiring high‐level leadership buy‐in from each participating organization. The ODT program also builds on common training themes held to date, but incorporates new elements such as leadership development. Organizations, selected in consultation with USAID/Vietnam, to participate in the ODT program include: 1. Center for Creative Initiatives in Health and Population (CCIHP) 2. Institute for Social Development Study (ISDS) 3. Vietnam Association for Victims of Agent Orange (VAVA) 4. Project RENEW ‐ Restoring the Environment and Neutralizing the Effects of the War 5. Vietnam Red Cross (VNRC) 6. Center for Environment and Community Research (CECR) 7. Environment Development Action (ENDA)‐Vietnam 8. Centre for Supporting Green Development (GreenHUB) 9. Association in Support of Vietnamese Handicapped and Orphans (ASVHO) 3 10. Vietnam Union of Science and Technology Associations (VUSTA)4 Participating organizations were selected by USAID/Vietnam to participate in the ODT program and had to meet the following minimum criteria: 1. Be legally registered to operate in Vietnam 2. Be an active organization with a minimum of five permanent staff on salary 3. Be working in one of USAID’s priority program areas 4. Be willing to participate in a Training Needs Assessment (TNA) prior to commencement of the ODT training program 5. Management will commit to attend all leadership forums, sign a letter of commitment to work with PCD and PCD partners to implement action plans developed as a result of each training, and achieve minimum benchmarks and milestones agreed to prior to the commencement of the ODT program.

The ODT program consists of program activities detailed in Table 1.0 below:

2 See Annex 3, Organizational Development Trail Outline. 3 ASVHO was invited to participate in the ODT program because of a request from USAID/ESDO, which PCD could accommodate. 4 VUSTA had previously agreed to co‐sponsor the ODT training program and send 5 staff members to each training. In Q2, VUSTA decided not to send VUSTA staff members to ODT training sessions, which enabled PCD to invite a new organization (APOCD) to join the program. PCD has left an open door for VUSTA to send staff to attend trainings that might be of interest to VUSTA staff and management. 6

Table 1.0. Organizational Development Trail Program Activities ODT Program Activities Activity Description Activity Date Rapid Organizational Selected ODT program organizations completed a rapid Completed Assessment / organizational and training needs assessment5 to identify October to Training Needs performance gaps (baseline), training needs and benchmarks to November Assessment be achieved throughout the ODT program. 2017

ODT Launching and The ODT program was launched and managers of participating Completed Leadership Forum 1 organizations signed letters of commitment in front of each December 12, other and gathered participants. Leadership forum 1 entitled 2017 “Future Trends for NGOs in 2018” was launched. The forum encouraged conversation amongst participating managers, and helped them build their own support networks.

Technical Course 1 Governance & Strategic Planning Completed December 13‐ 15, 2017

Technical Course 2 Leadership & People Management (LPM) Completed March 7‐9, 2018

Technical Course 3 Fundraising and External Relations Completed May 30 – June 1, 2018

Leadership Forum 2 A mid‐point check‐in with managers on implementation of Completed July action plans and to build their support network. 3, 2018

Technical Course 4 Project Design and Management Completed July 4‐6, 2018

Technical Course 5 Human Resources August 22‐24, 2018

Technical Course 6 Financial Management, which will be followed by a half‐day October 2‐5, seminar on taxation with a focus on VAT returns. 2018

Technical Course 7 Organizational Monitoring & Evaluation November 19‐ 22, 2018

End of Program and A final leadership forum will be held to follow up with managers November 23, Leadership Forum 3 – on implementation of action plans and achievement of 2018 FY2019 minimum benchmarks and further strengthening their leadership network. PCD will hold an official ODT program closing ceremony.

5 See Annex 4, ODT consolidated rapid organizational and training needs assessment reports. 7

In preparation for the delivery of the ODT program, PCD has either contracted or built partnerships with the following organizations:  MDF Management & Consulting (known as MDF ASIA) are a professional training and management consulting company with whom PCD has signed a subcontract. MDF Asia will provide technical assistance to design and deliver ODT training courses and follow up back in the workplace. MDF Asia has access to professional local and expatriate trainers in Vietnam and regionally in Southeast Asia to support delivery of the ODT program.  Asian Institute of Technology Center Vietnam (AITCV) is a privately‐owned training and higher education institution. IIE/PCD signed an MOU with AIT‐VN who committed to providing in‐kind‐ support to design, develop and deliver three (3) leadership forums to build VNGO leadership capacity.  UHY‐ACA is a commercial accounting, legal, and taxation company. IIE/PCD signed an MOU with UHY‐ACA who committed to providing in‐kind‐support for VNGOs participating in PCD’s ODT program. UHY‐ACA will provide a range of information and free‐advisory services, including a half day tax seminar. Fundraising and External Relations, Hanoi Club Hotel, May 29 to June 1 On May 29 to June 1, the third of the ODT training courses on the topic of fundraising and external relations (FER) was held at the Hanoi Club Hotel, Hanoi6. The FER training was opened by Mr. Michael Trueblood, USAID/EG2 Office Director and attended by twenty‐ four (24) participants from eleven (11) organizations. The FER training provided participants with theoretical and practical knowledge about fundraising and external relations. The training also connected strategic planning and leadership and people management trainings held in December 2017 and March 2018 to the importance of FER to achieve organizational strategic goals. The FER training provided participants with access to a range of information, tools and methods for effective fundraising and external relations including: Participants and Trainers Discussing Fundraising Cycles 1. Identifying steps in resource mobilization 2. Match making strategies (donors and NGOs) 3. Donor cultivation cycle 4. How to engage the private sector through their Corporate Social Responsibility (CSR) programs 5. Drafting a fundraising action plan and/or strategy for an NGO Workshop participants reported that they were extremely satisfied with the FER training with 100% of participants who either agreed and strongly agreed that the training enabled them to improve their understanding, skills & knowledge of fundraising and external relations. One of the participants, Ms. Hong, said she “…enjoyed everything about this course, […] the presentations, the exercises.” Another participant, Ms. Trang, also noted that “…we [the participants] need to start with how to make others recognize us. It’s an eye‐opener to me.”

6 See Annex 5, Event Report, Fundraising and External Relations Training. 8

Leadership Forum 2 and Project Design and Management, Hanoi Club Hotel, July 3‐6 PCD has been working with MDF Asia to prepare for the delivery of Project Design and Management (PDM) training; and, the Asian Institute Technology Center Vietnam (AITCV) who will deliver Leadership Forum 2, which is focused on development of leadership competencies7. At the time of this report PCD had confirmed the participation of 24 participants for the PDM training and 33 participants for Leadership Forum 2 listed in table 2.0 below. Most participants attending Leadership Forum 2 will also continue with the PDM training from July 4‐6. Table 2.0: List of Leadership Forum 2 Participants

No Title Name Organization Position 1 Ms. Tran Hung Minh CCIHP Director of CCIHP 2 Ms. Quach Thu Trang CCIHP Deputy Director 3 Ms. Tran Thi Hoa GreenHub Director 4 Ms. Khuat Thu Hong ISDS Director 5 Ms. Tran Kien ISDS Deputy Director 6 Ms. Luong Hong Thuy Vietnamese Red Cross Program Manager Risk Education Program 7 Mr. Nguyen Thanh Phu Project RENEW Manager Communication and 8 Mr. Ngo Xuan Hien Project RENEW Development Manager 9 Mr. Dang Quang Toan Project RENEW Program Manager 10 Ms. Nguyen Thi Hoai Linh ENDA Program Manager Nguyen Thi Hoang 11 Ms. ENDA Project Officer Dung Pham Thuy Thanh 12 Ms. ENDA Project Officer Tuyen 13 Ms. Lò Thanh Hoà CECR Senior Project Coordinator 14 Mr. Nguyen Van Khanh VAVA Vice Chairman International Relations 15 Ms. Tran Thi Que Luong VAVA Department Officer 16 Ms. Le Thi Kieu Oanh VAVA Financial Department Officer Fredric William Asian Institute of Technology in 17 Mr. Director Swierczek Vietnam (AITCV) Asian Institute of Technology in 18 Ms. Lo Thi Ly Program Officer Vietnam (AITCV) Association in Support of 19 Ms. Ha Thi Lien Vietnamese Handicapped and Vice Chairwoman Orphans (ASVHO) Association in Support of Director of External Relations 20 Ms. Phan Thuy Thanh Vietnamese Handicapped and and Communication Orphans (ASVHO) Department Association in Support of Vice Director of Protection 21 Mr. Nguyen Thi Cam Tu Vietnamese Handicapped and Department Orphans (ASVHO) 22 Ms. Nguyen Hong Linh VietHealth Deputy Director 23 Mr. Nguyen Thanh Binh VietHealth M&E Specialist 24 Ms. Duong Thi Nga VUSTA Deputy Director General / ICD

7 See Annex 6, Leadership Forum 2 Presentation. 9

25 Ms. Nguyen Mai Trang CCRD DCOP/Head of Project Unit 26 Ms. Le Mai Phuong CCRD Project Officer 27 Mr. Nghiem Ba Hung PEAPROS Director 28 Mr. Ngo Gia Trung PEAPROS Deputy Director 29 Ms. Nguyen Thi Nga CECORD Director 30 Ms. Le Hong Dien CECORD Project Coordinator Center for Creativity and 31 Ms. Nguyen Hong Long Director Sustainability 32 Ms. Duong Thi Van Hanoi DP Director 33 Ms. Trinh Thi Thuy Hanoi DP Deputy Director The Leadership Forum 2, will also be followed by a one (1) hour networking session to be held at the Hanoi Club Hotel to facilitate the development of leadership networks amongst participating organizations. ODT Program Follow Up Activities As part of the ODT program, each organization committed to work with PCD and MDF Asia (PCD’s training provider) to complete specific deliverables (known as Priority A items) that would contribute to the organizational development of each participating organization. During Q3, FY2018 PCD and MDF Asia continued to follow up with participating organizations as detailed in Table 3.0 below: Table 3.0: ODT Program Follow Up Activities Meeting Program Activity Date Purpose of Meeting Meeting Attendees ODT Program January 11 Strategic Plan development with Ly, Hoa, Anh (CECR), Huong follow up Priority CECR. (MDF), Rob, Ha (PCD) A items January 26 Strategic Plan development with Minh, Ha, Thien, Trang, Ian CCIHP. (CCIHP), Rob, Quynh (PCD), Huong (MDF) January 30 Strategic Plan development with Hoa, Van (GREENHUB), Huong GREENHUB. (MDF), Rob, Ha (PCD) February 6 Strategic Plan development with Ly, Hoa, Anh (CECR), Huong CECR. (MDF), Rob, Ha (PCD) February 7 Strategic Plan development with Hong (ISDS), Huong (MDF), ISDS. Quynh, Rob (PCD) February 26 Strategic Plan development with Minh, Ian, Ha, Trang (CCIHP), CCIHP. Huong (MDF), Quynh (PCD) March 5 Leadership and people Ha (CCIHP), Rod (MDF), Rob, management (meeting design) with Ha (PCD) CCIHP. March 6 Strategic Plan development with Trung (RENEW), Huong (MDF), Project RENEW. Rob (PCD) March 8 Strategic Plan development with Hoa (GREENHUB), Huong GREENHUB. (MDF) March 27 Strategic Plan development with Hoa (GREENHUB), Huong GREENHUB. (MDF) (via phone and email) April 10 Strategic Plan development with Hong, Van Anh (ISDS), Huong ISDS. (MDF), Quynh, Rob (PCD) May 4 Strategic Plan development with Hoa (GREENHUB), Huong GREENHUB. (MDF) (via phone and email)

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May 11 LPM follow up meeting with CCIHP Ha (CCIHP), Rod (MDF) May 29 Strategic Plan development with Trung, Hien, Toan, Phu, Chuck Project RENEW. Searcy (RENEW), Huong (MDF), Rob (PCD) Introduce ODT April 13 ODT program introduction with Cu, Dam, Thuy, Phuong, Thanh program ASVHO (ASVHO), Rob, Ha (PCD) ODT Program March 30 Facilitated discussion with CECR on Ly, Anh (CECR), Rob, Ha (PCD) follow up Priority establishment of an Advisory Board. B item May 17 Mapping training courses Ly, Anh (CECR), Rob (PCD), curriculum with CECR Wim (ILO) PCD and MDF facilitated follow up meetings with ODT participating organizations as detailed in Table 3.0 above. The meetings were held to assist each ODT participating organization to achieve agreed Priority A items on the topics listed below.  Strategic Planning: The majority of follow up interactions with ODT participating organizations were on the topic of drafting strategic plans. In general, follow‐up meetings lasted half a day each with all organizations presenting draft strategic plans. PCD and MDF provided feedback and guidance on vision and mission statements, core values, goals, objectives, strategic actions, and how to improve draft documents. At the end of each follow‐up meeting, action items and responsibility to draft strategic plans were agreed upon. Additional meetings will be held based on the needs of ODT participating organizations as determined by PCD/MDF.  Leadership and People Management: PCD and MDF met with CCIHP leadership (March 5) on the topic of how to organize internal meetings for improved coordination and management of CCIHIP activities. This meeting was held prior to the Leadership and People Management training held March 7‐9, so that CCIHP participants attending this training were introduced to the MDF trainer (Mr. Rod Barnett). In addition, training activities were designed to promote discussion amongst CCIHP participants at LPM training on how best to organize their internal meetings. Mr. Rod Barnett, MDF Trainer then followed up with CCIHP post training and emailed (March 30) and met at CCHIP offices (May 11) to assist CCHIP to design internal meetings. Additional meetings will be held based on the needs of ODT participating organizations as determined by PCD/MDF.  Training Consultancy: On May 17, PCD staff met with CECR and Mr. Wim De Groof, Training Expert to facilitate a conversation on the topic of training consultancy. CECR wants to establish a training program to educate private enterprise about environmental compliance, which is a stated goal of CECR’s strategic plan to build organizational sustainability through development of diversified income streams. As a result of this meeting, CECR prepared a draft training program outline, which Mr. Wim De Groof was able to provide feedback on to assist CECR in the development of this training program. Challenges and Next Steps In Q1, Q2 and Q3, FY2018 PCD worked with MDF Asia to draft a detailed follow‐up plan to ensure coaching and mentoring with ODT participating organizations is well structured and enables each organization to complete their agreed Priority A items by the end of the ODT program in December 2018. In Q4, FY2018 Leadership Forum 2 and a midpoint check‐in with participating organizations will be held on July 3. The check‐ in provides an opportunity for leaders to provide feedback on the ODT program and for adjustments to be made if required. Project Design and Management, and Human Resources trainings will be held from July 4‐ 6 and August 22‐24 respectively.

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COMPONENT 3: CAPACITY BUILDING FOR CROSS SECTOR VNGOS / COMMON THEMES Component 3 focuses on common themes8 gathered from cross‐sector Vietnamese NGOs involved in development, representing topics that the NGOs would like to explore in more depth to achieve their organizational results. The purpose of Component 3 is to build the capacity of social organizations working in a variety of development sectors in which USAID/Vietnam is providing support. In the second and third year of the program a broad range of organizations participated in PCD’s training courses from Component 2 and 3 organizations across a range of topics including: 1. Fundraising, FY2016 2. Organizational M&E, FY2016 3. Financial Management, FY2017 4. Human Resources, FY 2017 5. Project Design and Management, FY2017 6. Governance and Strategic Planning, FY2017 In Year 4, PCD will implement the ODT program (outlined in Component 2 above) and work with organizations included in Components 2 and 3. The list will, include eight (8) organizations selected by USAID (see 8 listed organizations in Component 2 above) and VUSTA. All specific training activities related to Component 3 have been combined into Component 2 reporting for FY2018 under the ODT training program.

8 See Annex 7, Common Themes Trainings Report April 2015. This report provides background context for the development of the ODT training program. The ODT program was developed in part to provide a more efficient and cost‐effective capacity development response for Component 2 and 3 organizations within a single program.

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COMPONENT 4: INSTITUTIONAL CAPACITY BUILDING FOR PRIORITY GVN AGENCIES Regional Disabilities Study Tours In Q1, FY2018 PCD completed a competitive procurement process and selected the Kenan Institute Asia (KIA) to partner with PCD and USAID/Vietnam to develop and deliver two (2) regional disabilities study tours. The study tours are focused on building the management capacity of Government of Vietnam (GOV) officials and provincial health professionals to develop new models for delivery of integrated rehabilitation services. Participants involved in the two study tours will come from Quang Nam, Binh Dinh, Tay Ninh and Binh Phuoc provinces; and, will be joined by officials from MOLISA (Ministry of Labour Invalids and Social Affairs), MOH (Ministry of Health), MOET (Ministry of Education and Training) and MPI (Ministry of Planning and Investment). In Q2, FY2018 PCD worked with KIA to design a training needs assessment (TNA), which was approved by USAID/ESDO and then emailed to all study tour participants. PCD and KIA followed up with all participants to ensure they received the TNA form and to assist them with any questions. KIA then analyzed the results of the TNA and prepared a draft study tour program, which was shared with USAID/ESDO and approved. PCD then shared the approved study tour program, with official USAID/Vietnam letter of invitation and other USG forms with participants for them to gain approval to travel from their supervisors. Table 4.0 below details major activities completed by PCD and KIA in preparation for delivery of regional disabilities study tours to . Table 4.0: Regional Study Tour Activities January to June 2018 Activity Item Activity Description Activity Date 1. Approved TNA Distributed to study tour participants and completed January 12, 2018 Survey with support from PCD and KIA. (completed) 2. TNA Report and TNA report and detailed study tour agenda received March 26, 2018 Study Tour Agenda from KIA and shared with USAID/ESDO for approval. (completed) 3. International Travel PCD prepared and submitted to USAID/Vietnam an March 30 and Request international travel request for PCD and KIA staff June 5, 2018 travelling with study tour group 1 and 2. The request was (completed) approved. 4. USG Forms for PCD worked with all study tour participants to assist March to July TraiNet them to complete required USG forms, which will then 2018 be submitted to USAID for signoff and upload into (ongoing for TraiNet. study tour 2) 5. Pre‐departure‐ PCD worked with participants from Tay Ninh, Binh April 3 and April meeting (Groups 1 & Phuoc, Binh Dinh and Quang Nam provinces as well as 6, June 6 and 2) Hanoi based participants to organize delivery of a pre‐ June 8, 2018 departure‐orientation and explain study tour agenda to (completed) them. 6. Study tour 1 PCD worked with USAID/ESDO and KIA to review May to June 2018 feedback and feedback and modify study tour 2 where appropriate. (completed) modification of study tour 2

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Regional Disabilities Study Tour 1 – April 22‐28 On April 22, 2018 the first regional disabilities study tour commenced with the departure of ten (10)9 participants (see table 5.0 below). The participants were received by KIA representatives at the International Airport and taken to their hotel. The selected hotel was conveniently located close to facilities to be visited by participants. The study tour agenda was designed to show facilities that offer integrated rehabilitation services in Thailand and facilitate discussions about how those services are delivered. The participants visited the Sirindhorn National Medical Rehabilitation Institute (SNMRI) on days 1‐3 and 5 to see the operations of various SNMRI departments and meet government officials to receive specific briefings on how Paticipants at SNMRI Dept. of Prosthetics service delivery is organized; and on day 4 participants visited the Bangsitong Community Rehabilitation Center (BCRC) to see how outpatient and community based rehabilitation services are delivered. Table 5.0: Confirmed list of Participant Names for Study Tour Group 1

No Title Name Organization Position 1 Ms. Nguyen Minh Hanh Ministry of Health Officer 2 Ms. Nguyen Thi Lich Ministry of Health Deputy Director 3 Mr. Hoang Trung Dong Ministry of Health Officer Ministry of Labour, Invalids and Deputy Director, Social 4 Ms. Pham Hai Ha Social Affairs Protection Dept.

5 Mr. Le Anh Tuan Binh Phuoc Department of Health Deputy Director

Medical Service and Practice 6 Mr. Hoang Manh Hoai License, Binh Phuoc Department Head of Department of Health Binh Phuoc Traditional Medicine 7 Mr. Truong Huu Nhan Director Hospital Bu Dang District Health Center, 8 Mr. Nguyen Thanh Hoi Head of Department Binh Phuoc 9 Mr. Phan Van Tap Hon Quan District Center Officer

10 Mr. Pham Minh Hoang Binh Phuoc Provincial Hospital Deputy Head

Based on survey feedback and interviews held with participants it was reported that regional study tour 1 went very smoothly with no significant logistical or technical issues/challenges. KIA prepared a study tour report10 which contained a detailed study tour agenda, lessons learned and feedback from participants who highly rated the study tour as per chart 1.0 below.

9 Mr. Van Hoang, PCD Program Manager was included in the study tour as an ‘observer’ and completed feedback with Kenan who counted him as the eleventh (11th) participant in their post study tour survey. 10 See Annex 8, Regional Disabilities Study Tour 1 Report April 23‐27. 14

Chart 1.0: Summary of Regional Disabilities Study Tour Feedback Survey

Regional Disabilities Study Tour 1 ‐ Survey Feedback 12 10 8 6 4 2 0 How much can Relevance of Expertise and Effectiveness of

Number of Respondents Effectiveness of you apply what agenda to study knowledge of logistical translators you learned to tour objective speakers arrangements Vietnam 1 Very Dissatisfied 00000 2 Somewhat Dissatisfied 00000 3 Satisfied 01071 4 Very Satisfied 11 10 11 4 10

Note: Mr. Van Hoang, PCD Program Manager was the eleventh person who responded to the Kenan post study tour survey as an ‘observer’. Chart 1.0 above indicates that participants were very satisfied with the agenda, quality of trainers and preparations including translation services provided. It also indicates, that a high percentage of participants felt that they could apply lessons learned in Thailand back in the workplace in Vietnam. Participants were encouraged to draft an action plan to implement back in the workplace. Preparations for Regional Disabilities Study Tour 2, July 15‐21 On May 25, PCD facilitated a phone conference to discuss feedback from study tour 1. The meeting was attended by:  Ms. Van Le, USAID/ESDO Disabilities Program Officer  Mr. Van Hoang, PCD Program Manager  Mr. Robert Letchford, PCD Project Director  Mr. Sarit Sanguanwongse, Kenan Program Manager  Mr. Alexander Duke, Kenan Regional Manager Based on feedback documented in the study tour 1 report and discussions with USAID/ESDO some modifications will be made to study tour 2, which will comprise of a larger group of 20 participants (see table 6.0 below). Modifications will include splitting the larger group into two smaller groups where possible to facilitate a quality learning experience; and, add a trip to a local district hospital to see how rehabilitation services are being provided within the context of a general hospital setting in Thailand. The main challenge has been for participants to obtain approval to travel for Study Tour participants from their respective superiors. Based, on feedback from study tour 1, PCD also worked with KIA and USAID/ESDO to add a visit to a local district hospital in Bangkok. PCD Study Tour 1 Participants Visiting BCRC Community expects that study tour 2 will depart for Bangkok on July Based Rehabiliation Facilities 15 and return to Vietnam July 21.

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Next Steps include receiving final travel approvals from all study tour participants, purchase of HAC (travel and health insurance), transfer of per‐diems to participants prior to travel date and purchase of flights. A Kenan staff member will travel with a group of participants departing from Hanoi and a separate group will depart from Danang. Study tour participants from Hanoi and Danang will then meet in Bangkok at the designated hotel and commence the Study Tour. Regional Disabilities Study Tour 2 On June 6 and 8, pre‐departure meetings were held in Binh Dinh and Quang Nam provinces to provide those participants with an overview of the study tour, brief them on travel, logistical and other arrangements as well as answer their questions. On June 12 a pre‐departure meeting was held for participants departing from Hanoi at PCD offices. Table 6.0: List of Participant Names for Study Tour Group 2

No Title Name Organization Position Status 1 Mr. Pham Ngoc Bang Ministry of Health Head Confirmed 2 Mr. Tran Ngoc Nghi Ministry of Health Officer Confirmed 3 Ms. Nguyen Phuong Hien Ministry of Education and Training Officer Confirmed Ministry of Labour, Invalids and 4 Mr. Đặng Xuan Khang Officer Confirmed Social Affairs Vietnam Association for Victims of 5 Mr. Nguyen Van Khanh Vice chairman Confirmed Agent Orange (VAVA) Association in Support of Confirmed 6 Mr. Luong Phan Cu Vietnamese handicapped and Chairman Orphans (AVSHO) 7 Mr. Nguyen Van Quang Nam Department of Health Deputy Director Confirmed Provincial General Hospital of 8 Mr. To Muoi Director Confirmed Northern Mountainous Area Rehabilitation Department Confirmed 9 Mr. Phan Minh Đuc of Provincial General Hospital of Head Northern Mountainous Area 10 Mr. Phan Đinh My Phu Ninh District Health Center Director Confirmed

11 Mr. Le Huu Thạnh Dai Loc District Health Center Deputy Director Confirmed

12 Mr. Nguyen Van Thạnh Duy Xuyen District Health Center Director Confirmed

13 Mr. Nguyen Quang Quang Nam PPC Representative Head of Office Confirmed

14 Mr. Le Quang Hung Binh Dinh Department of Health Director Confirmed Professional Division, Binh Dinh 15 Mr. Ha Anh Thach Head Confirmed Department of Health Binh Dinh Provincial Rehab 16 Mr. Vo Ngoc Phai Deputy Director Confirmed Hospital 17 Mr. Truong Van Ky Tuy Phuoc District Health Center Deputy Director Confirmed

18 Mr. Cao Van Bay An Nhon District Health Center Deputy Director Confirmed

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19 Mr. Huynh Ba Thinh Tay Son District Health Center Director Confirmed

20 Ms. Mai Hien International Center: Observer COP Confirmed

PCD Annual Work Plan (AWP) Activities for VUSTA VUSTA, in line with the approved FY2018 annual work plan (AWP), was designated to become an official beneficiary of specific PCD project activities. In Q2, PCD worked with VUSTA after they had received an ‘official’ letter from USAID/Vietnam on January 4, 2018 confirming that PCD was approved to provide technical assistance and participant training as outlined in PCD’s approved AWP to VUSTA. PCD then worked with VUSTA to complete the drafting of an RFP for the delivery of three (3) technical trainings as follows: 1. Research Project Design and Management. 2. Project Research Monitoring and Evaluation. 3. Scientific Research Report Writing Skills. The RFP was approved by USAID/Vietnam and advertised on February 9, 2018. PCD received three (3) submissions in response to the RFP on March 9, 2018 which were validated. PCD then established a procurement panel consisting of three (3) members with one (1) observer as follows: 1. Mr. Hoang Van, PCD Program Manager (Panel member) 2. Ms. Phan Tri Truc Quynh, PCD Senior Program Officer (Panel member) 3. Ms. Nga, VUSTA Director International Relations Department (Panel member) 4. Mr. Robert Letchford, PCD Project Director (Observer) On May 24, 2018, IIE/PCD signed a subcontract with the Asian Institute of Technology Center Vietnam (AITCV) who was selected to deliver the three (3) training courses highlighted above. A kickoff meeting (May 24) was held at VUSTA offices and attended by: 1. Mr. Hoang Van, PCD Program Manager 2. Ms. Hoang Nghe Ha, PCD Senior Program Officer 3. Mr. Robert Letchford, PCD Project Director 4. Ms. Duong Thi Nga, VUSTA, Director, International Relations Department 5. Mr. Nguyen Quyet Chien, VUSTA, Director, Personnel and Association Policy Department 6. Mr. Hai, VUSTA, Officer, International Relations Department 7. Ms. Ta Thanh Que, VUSTA, Senior Program Officer, Personnel and Association Policy Department 8. Mr. Fredric Swierczek, AITCV Director 9. Ms. Lo Ly, AITCV Training Coordinator 10. Ms. Pham Thu Hoai, AITCV Academic Officer At the kickoff meeting the Scope of Work (SOWs) was reviewed, VUSTA questions answered by PCD and AITCV and Points of Contact (POCs) agreed. A broad timetable was agreed for design, development and delivery of the three training courses, with the first training to take place in August 2018, and the second and third trainings to take place in September and October. Challenges and Next Steps The main challenge will be to work with VUSTA and AITCV to ensure that the contracted Scope of Work is delivered in a timely and effective manner. PCD is working with AITCV to prepare a draft training needs assessment (TNA) survey questionnaire for selected VUSTA participants to complete and return to AITCV. Based on results of the TNA, AITCV will work with PCD and VUSTA to design, develop and deliver the three (3) training courses.

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COMPONENT 5: ENGAGEMENT WITH SELECTED POPULATIONS AND DEVELOPMENT ISSUES Per the PCD workplan, there are no planned activities for Component 5 in FY2018.

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PCD PROGRAM MONITORING AND EVALUATION ACTIVITIES PCD has been implementing a program of monitoring and evaluation activities during the FY2017/18 years to assess outcomes and continuously improve PCD program works across three areas: 1. Technical Assistance. 2. Participant Training. 3. Study Tours. Below are a series of charts that summarize the results of online surveys about the efficacy of technical assistance, participant training and study tours provided. Chart 2.0: Individual Capacity Improvement

INDIVIDUAL CAPACITY IMPROVEMENT

80% 70% 60% 50% 40% 30% 20% 10% 0% I was able to apply new I applied PCD funded I was able to apply new Knowledge, information knowledge, skills and knowledge, skills and or practical experiences tools in my job. tools in workplace. in workplace. STUDY TECHNICAL ASSISTANCE PARTICIPANT TRAINING TOUR Strongly Disagree 1% Disagree 2% 3% 0% Neither agree nor disagree 15% 2% 3% Agree 52% 68% 67% Strongly agree 8% 24% 25%

Chart 2.0 above indicates that 92% (33/36 respondents)11 of study tour participants, 92% ( 89/97 respondents) of training program participants, and 60% (78/131 respondents) of technical assistance beneficiaries who responded to PCD post‐activity surveys either agreed or strongly agreed that PCD funded activities had contributed to the strengthening of their individual capacity and/or improved their personal efficacy in the workplace as a result of attending activities funded by PCD and/or working with PCD funded consultants who provided technical assistance to their organization. Lower rates (60%) of reporting for efficacy of technical assistance likely relate to the fact that not all respondents worked directly with consultants who provided technical assistance and/or the specific technical assistance did not relate to the job role of all respondents in the organization.

11 Not all percentages equal 100% as some respondents did not respond to all questions. PCD subsequently in 2017/18 changed surveys to force respondents to respond to all questions for each survey. 19

Chart 3.0: Organizational Capacity Improvement

ORGANIZATIONAL CAPACITY IMPROVEMENT 70% 60% 50% 40% 30% 20% 10% 0% New knowledge, information and Our overall practical experiences My organisation's organizational capacity that I was provided will performance was was strengthened as a have a long term improved as a result of result of our positive impact on my PCD funded TECHNICAL organisation attending organization's ASSISTANCE PCD funded development and the PARTICIPANT TRAINING work that we do. STUDY TOUR Disagree 3% 2% 0% Neither agree nor disagree 17% 14% 6% Agree 65% 66% 53% Strongly agree 6% 7% 31%

Chart 3.0 above indicates that 84% (30/36 respondents) of study tour participants, 74% ( 71/97 respondents) of training program participants, and 71% (100/131 respondents) of technical assistance beneficiaries who responded to PCD post‐activity surveys either agreed or strongly agreed that PCD funded activities had contributed to the strengthening of their organizations capacity and/or improved their organizational performance as a result attending activities funded by PCD and/or working with PCD funded consultants who provided technical assistance to their organization. Lower rates (76%) of reporting for efficacy of technical assistance likely relate to the fact that not all respondents worked directly with consultants who provided technical assistance and/or the specific technical assistance did not relate to the job role of all respondents in the organization. PCD Success Stories PCD has identified several potential success stories across the spectrum of PCD program activities (technical assistance, participant training and study tours). PCD will meet with Ms. Nisha Morrisey, USAID Development Outreach Communications Specialist, during Q4 FY2018 to discuss identified success stories, draft and submit them to USAID/Vietnam through PCD’s COR. PCD anticipates submission of a minimum of four success stories during FY2018 Q2‐Q4, 201812.

12 See Annex 9, Success Story Center for Environment and Community Research (CECR).

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III. Plan for next quarter (July to September 2018)

Below are key activities for the next quarter (July to September 2018) COMPONENT 1: INSTITUTIONAL CAPACITY BUILDING FOR TARGET LOCAL ORGANIZATIONS The Sustainable Health Development Center (VietHealth) PCD will provide technical assistance on financial management at VietHealth. Activities and tentative timeline for providing technical assistance on financial management. Event Date

Providing technical assistance on financial management. June ‐ September

Action to the Community Development Centre (ACDC) PCD will provide technical assistance on development of a staff performance management system. Activities and tentative timeline for ACDC staff performance management system.

Event Date

Providing technical assistance on staff performance management systems. May – July

Disability Research & Capacity Development Center (DRD) PCD will provide technical assistance on development of a fundraising proposal for the development of a disabilities center in HCMC. Activities and tentative timeline for DRD fundraising proposal.

Event Date

Providing technical assistance to develop a fundraising proposal. August to November

COMPONENT 2 AND 3: INSTITUTIONAL CAPACITY BUILDING FOR POTENTIAL TARGET ORGANIZATIONS AND CROSS SECTOR VNGOS PCD will conduct the third ODT training course on the topic of Project Design and Management and Leadership Forum 2, and Human Resources Management. MDF Management Consulting in partnership with PCD will implement an agreed ODT follow‐up coaching and mentoring plan as follows:

Event Date

Leadership Forum 2 July 3

Project Design and Management Training July 4 ‐ 6

Human Resource Training August 22 ‐ 24

Financial Management October 2 ‐ 5

ODT follow up coaching and mentoring with a focus on Priority A items related to July to September Leadership and People Management

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COMPONENT 4: INSTITUTIONAL CAPACITY BUILDING FOR PRIORITY GVN AGENCIES PCD will work with subcontractors Kenan Institute Asia (KIA) and Asian Institute of Technology Center Vietnam (AITCV) to deliver regional and local participant training activities listed below:

Event Date

Regional Disabilities Study Tour #2 for provincial managers (20 persons from Quang Nam and Binh Dinh provinces, Ministry of Health, Provincial Departments of Health, July 15‐21 Provincial Rehabilitation Hospitals and other relevant stakeholders).

VUSTA Training – PCD will work with AITCV to design, develop and deliver three (3) training courses for VUSTA staff with a focus on building a cadre of VUSTA trainers August – October who can deliver trainings to VUSTA’s membership of approximately 300 members.

Conduct Training Needs Assessment for VUSTA training. July 1 ‐ 15

Policy Research Project Design and Management training for VUSTA staff. August 8 – 11

Policy Research Monitoring and Evaluation training for VUSTA staff. September 26 – 29

Policy Research Report Writing Skills training for VUSTA staff. October 17 ‐ 20

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V. Budget Status

See Annex 11, FY18Q2‐ USAID Vietnam PCD Financial Update Quarterly Report.

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V. M&E progress report FY2015 to FY2017 FY2018 FY2015 to Results FY2018 Year 4 FY2018 FY2018 Achieved Year 4 Result Year 4, Q3 Result to No. Indicator Description Years 1‐3 Target to Date Result Date Description of FY2018 (Y4) Q3 Activities Number of Vietnamese Y4, Q3: 24 NGOs/institutions improving - VietHealth Financial Management TA: 1 performance as a result of USG - ACDC Staff Performance Management TA: 1 Reported in 1 assistance through the Partner 446 70 59 24 505 - Fundraising and External Relation Training: 11 AidTracker Capacity Building (PCD) - Strategic Planning Coaching for RENEW program Project, ISDS: 2 Unit: Institution‐time - Regional Rehabilitation Study Tour: 9 Y4, Q3: 46 Number of people receiving - VietHealth Financial Management TA: 5 capacity building training as - ACDC Staff Performance Management TA: 2 result of USG assistance Reported in 2 1395 210 134 46 1529 - Fundraising and External Relation Training: 23 through the Partner Capacity AidTracker - Strategic Planning Coaching for RENEW Building (PCD) program Project, ISDS: 6 Unit: Person‐time - Regional Rehabilitation Study Tour: 10 Number of awards made Reported in 3 directly to local organizations 11 2 0 0 11 Y4, Q3: 0 AidTracker Unit: Award Number of outreach activities Y4, Q3: 4 conducted to identify - ACDC Staff Performance Management TA: 1 4 organizations/ agencies/ groups 90 16 13 4 103 - DRD Fundraising Proposal Development TA: 1 for technical assistance from - ASVHO for ODT Program: 1 USAID Unit: Activity - Regional Rehabilitation Study Tour: 1 Number of targeted Y4, Q3: 2 5 13 413 0 2 13 organizations/institutions/ - VietHealth Financial Management TA: 1

13 4 TOs

FY2015 to FY2017 FY2018 FY2015 to Results FY2018 Year 4 FY2018 FY2018 Achieved Year 4 Result Year 4, Q3 Result to No. Indicator Description Years 1‐3 Target to Date Result Date Description of FY2018 (Y4) Q3 Activities agencies/ groups selected to - ACDC Staff Performance Management TA: 1 build institutional capacity Unit: Institution‐time Number of targeted organizations/ institutions/ Y4, Q3: 0 6 agencies/ groups assessments 12 9 8 0 20

conducted Unit: Institution‐time Y4, Q3: 6 Number of interventions - VietHealth Financial Management TA: 1 provided to build institutional - ACDC Staff Performance Management TA: 1 7 108 1914 9 6 117 and individual capacity - Fundraising and External Relation Training: 1 Unit: Number of intervention - Strategic Planning Coaching for RENEW Project, ISDS: 2 - Regional Rehabilitation Study Tour: 1 Proportion of people who Y4, Q3: 81% report increased self‐efficacy at - Technical Assistance: 59% (78 out of 131 respondents‐ the conclusion of USG times)16 8.1 80%15 50% 80% 81% 80% supported training/ - Training Programs: 92% (89 out of 97 survey respondents‐ programming times) Unit: % - Study Tours: 92% (33 out of 36 survey respondents)17

14 6 TAs, 7 ODT programs, 2 regional study tours, 4 VUSTA hosted interventions 15 Since FY2017, PCD will calculates proportion of people who report increased self‐efficacy after USG supported training/programming. In Quarter 3 of FY2017, PCD conducted outcome surveys to measure participants increased self‐efficacy through TA (4 TOs: MCD, VIETHEALTH, DRD, LIFE), participant training (Fundraising, Organizational M&E, Financial Management) and study tours (MND, NCD, VCEP, VLEEP). 16 In Q3 of FY2018, outcome results are remained unchanged. Outcome surveys on the current TA will be followed in Q4. 17 In Q3 of FY2018, outcome results are remained unchanged. Outcome surveys on the study tours will be followed in Q4. 25

FY2015 to FY2017 FY2018 FY2015 to Results FY2018 Year 4 FY2018 FY2018 Achieved Year 4 Result Year 4, Q3 Result to No. Indicator Description Years 1‐3 Target to Date Result Date Description of FY2018 (Y4) Q3 Activities Proportion of female who Y4, Q3: 72% report increased self‐efficacy at - Technical Assistance: 53% (50 out of 94 female respondents‐ the conclusion of USG times)19 8.2 80%18 50% 74% 72% 75% supported training/ - Training Programs: 80% (59 out of 74 female respondents‐ programming times) Unit: % - Study Tours: 83% (5 out of 6 female respondents)20 In last quarter, PCD conducted 2 outcome surveys on the first two ODT training of governance & strategic planning and leadership & people management. Outcome results for technical assistance and study tours are remained. PCD will conduct outcome surveys on the current technical assistance and regional study tours in quarter 4. The aggregate outcome results of organizational capacity improvement perceived by the respondents are as below:  Technical Assistance: 76% of respondents‐times from ACDC, MCD, VIETHEALTH, DRD, LIFE and ICS who were surveyed either agreed or strongly agreed that their organization’s performance improved as a result of PCD supported technical assistance;  Participant Training: 73% of respondents‐times who attended PCD supported training either agreed or strongly agreed that their overall organizational capacity was strengthened as a result of their attendance at PCD funded training program;  Study tours: 83% of respondents‐times who participated PCD supported study tours of MND, NCD, VCEP, VLEEP either agreed or strongly agreed that the new knowledge, information and practical experiences provided will have a long term positive impact on my organization's development and the work that they do

18 Since FY2017, PCD will calculates proportion of female who report increased self‐efficacy after USG supported training/programming. In Quarter 3 of FY2017, PCD conducted outcome surveys to measure participants increased self‐efficacy through TA (4 TOs: MCD, VIETHEALTH, DRD, LIFE), participant training (Fundraising, Organizational M&E, Financial Management) and study tours (MND, NCD, VCEP, VLEEP). 19 In Q3 of FY2018, outcome results are remained. Outcome surveys on the current TA will be followed in Q4. 20 In Q3 of FY2018, outcome results are remained unchanged. Outcome surveys on the study tours will be followed in Q4. 26

ANNEX 1: LIST OF WORKSHOPS AND INTERVENTIONS IMPLEMENTED IN Q3 FY2018

Estimated No. PCD Activities Progress Completion Date

Signed Task Order #11 with PEAPROS for implementing staff Completed May 2018 performance management system with ACDC

Signed Task Order #12 with PEAPROS for implementing Completed May 2018 fundraising and proposal writing at DRD

Task Order #4 for MDF Management and Consulting to deliver the last stages of the Organizational Development Completed May 2018 and Administration Training (ODT) program.

Signed subcontract with AITVN to deliver three (3) training Completed May 2018 courses for building capacity of VUSTA staff.

Project Management Realignment Budget and VAT Refund Waiver. Completed April 2018

Outcome survey and success story on leadership and people Completed May 2018 management.

Outcome survey and success story on Governance and Completed May 2018

Strategic Planning Training under ODT

Financial Management technical assistance for VietHealth. Ongoing Sept 2018 Component 1 Fundraising technical assistance for DRD to support Ongoing October 2018 development of their “One‐For‐Change” program.

ODT technical training #2: Leadership and People Completed April Management.

2 & 3

Component ODT technical training #3: Fundraising and External Relations Completed May 2018

Organized the Regional Disabilities Study Tours #1 Completed April 2018

The Regional Disabilities Study Tours #2: Preparation Ongoing June 2018

Component 4 Meeting with VUSTA and AITVN for preparing the training On‐going June 2018 program: Draft TNA questionnaires, select participants.

The following annexes are attached to this report:  Annex 2.0, VietHealth Week 1 Financial Management Consultancy Report.  Annex 3, Organizational Development Trail Outline.  Annex 4.0, ODT consolidated rapid organizational and training needs assessment reports.  Annex 5.0, Event Report, Fundraising and External Relations Training.  Annex 6.0, Leadership Forum 2 Presentation.  Annex 7.0, Common Themes Trainings Report April 2015.  Annex 8.0, Regional Disabilities Study Tour 1 Report April 23‐27.  Annex 9.0, Success Story Center for Environment and Community Research (CECR).

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