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Archive Manager for Exchange 8.3 Metalogix® Archive Manager for Exchange 8.3 Outlook Add-in Installation Guide © 2020 Quest Software Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser’s personal use without the written permission of Quest Software Inc. The information in this document is provided in connection with Quest Software products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Quest Software products. EXCEPT AS SET FORTH IN THE TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, QUEST SOFTWARE ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON- INFRINGEMENT. IN NO EVENT SHALL QUEST SOFTWARE BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF QUEST SOFTWARE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Quest Software makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. Quest Software does not make any commitment to update the information contained in this document. If you have any questions regarding your potential use of this material, contact: Quest Software Inc. Attn: LEGAL Dept. 4 Polaris Way Aliso Viejo, CA 92656 Refer to our Web site (https://www.quest.com) for regional and international office information. Patents Quest Software is proud of our advanced technology. Patents and pending patents may apply to this product. For the most current information about applicable patents for this product, please visit our website at https://www.quest.com/legal. Trademarks Quest, the Quest logo, and Metalogix are trademarks and registered trademarks of Quest Software Inc. and its affiliates. For a complete list of Quest marks, visit https://www.quest.com/legal/trademark-information.aspx. All other trademarks and registered trademarks are the property of their respective owners. Legend CAUTION: A caution icon indicates potential damage to hardware or loss of data if instructions are not followed. IMPORTANT, NOTE, TIP, MOBILE OR VIDEO: An information icon indicates supporting information. Metalogix® Archive Manager for Exchange Updated November 2020 Version 8.3 Contents Introduction ................................................................................................................................ 4 Prerequisites .............................................................................................................................. 5 Archive Manager Outlook Addin Install Modes .......................................................................... 6 Installing the Add-in for All Users ............................................................................................. 11 Deploying Archive Manager Outlook Addin Installer using Group Policy .................................... 11 Create a Distribution Point .................................................................................................................................12 Create a Group Policy Object .............................................................................................................................13 Assigning Addin Installer.msi ............................................................................................................................16 Change archive-retrieve server names by templates ...................................................................................19 Creating an ADMX Files ...........................................................................................................................20 Create a Central Store ..............................................................................................................................22 Edit the Administrative Template Policy Settings in the Domain-Based GPOs ............................23 Publishing Addin Installer.msi or Addin Installer.exe ....................................................................................24 Publish Addin Installer.msi .....................................................................................................................24 Publish Addin Installer.exe ......................................................................................................................24 Troubleshooting ....................................................................................................................... 27 How to catch errors during the installation process ................................................................. 27 Assigned Addin Installer.msi is not installed on a Client Computer during logon ......................... 27 Assigned Addin Installer.msi failed to install on a Client Computer during logon ......................... 28 Archive Manager Outlook Addin for all users is not loaded by MS Outlook ................................ 28 Addin is among disabled Add-ins and it is not possible to enable it .......................................... 29 About Us ................................................................................................................................... 30 Contacting Quest ................................................................................................................. 30 Technical Support Resources ............................................................................................... 30 Metalogix Archive Manager for Exchange Outlook Add-in Installation Guide 3 1 Introduction This document describes the Archive Manager Outlook Add-in (for Outlook 2013/2016/2019) setup installation modes. You can use Archive Manager Outlook Add-in Installers in express (normal – .exe setup) and advanced (custom, silent – .msi setups) mode. This document contains also information about required prerequisites and GPO installation steps. There are several available setups: · Metalogix Archive Manager Outlook Add-in Installer x86_[MajorVersion]_[MinorVersion] _[BuildVersion] - for Outlook 2013, 2016 and 2019 32bit · Metalogix Archive Manager Outlook Add-in Installer x64_[MajorVersion]_[MinorVersion] _[BuildVersion] - for Outlook 2013, 2016 and 2019 64bit CAUTION: MS Outlook Add-in should not be installed on a machine where Archive Manager for Exchange is installed. Metalogix Archive Manager for Exchange Outlook Add-in Installation Guide 4 Introduction 2 Prerequisites NOTE: Express mode (launch Add-in Installer.exe) checks and installs the required prerequisites automatically at the beginning of the installation process. Advanced mode (launch Add-in Installer.msi) installs only Outlook Add-in setup files, without any prerequisites checking. The prerequisites must be installed manually before the Outlook Add-in installation process. The following prerequisites are required for Outlook Add-in setup: · Windows Installer 3.1 The Microsoft® Windows® Installer is an application installation and configuration service. WindowsInstaller-KB893803-x86.exe is the redistributable package for installing or upgrading Windows Installer. URL: http://www.microsoft.com/DownLoads/details.aspx?familyid=889482FC-5F56-4A38-B838- DE776FD4138C&displaylang=en · .Net Framework 3.5 SP1 The Microsoft .NET Framework version 3.5 SP1 redistributable packages install the .NET Framework runtime and associated files required to run applications developed to target the .NET Framework v3.5. URL: http://go.microsoft.com/fwlink/?linkid=118076 · .Net Framework 4.0 FULL The Microsoft .NET Framework version 4.0 redistributable packages install the .NET Framework runtime and associated files required to run applications developed to target the .NET Framework v4.0. URL: http://www.microsoft.com/en-us/download/details.aspx?id=17718 · VSTO runtime 2010 (x86 and x64) The Microsoft Visual Studio 2010 Tools for Office (VSTO 2010 x64 and x86) redistributable package installs the Visual Studio Tools for Office runtime, which is required to run solutions built using VSTO 2010. URL for VSTORRedistX86: http://go.microsoft.com/fwlink/?LinkId=158917 URL for VSTORRedistX64: http://go.microsoft.com/fwlink/?LinkId=158918 Metalogix Archive Manager for Exchange Outlook Add-in Installation Guide 5 Prerequisites 3 Archive Manager Outlook Addin Install Modes Express mode Express install mode is designed for single installations, per-machine installations. Express install mode is a self-extracting package, which extract files to the logged user’s temp folder. In this mode you can select and change the installation folder, specify the archive and the retrieve server name, but the specific Add-in properties (default registry values) are set to default. Add-in Installer.exe automatically manages the
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