MAINFRAME 100 YEARS IN, EXECS CONTEMPLATE IBM’S FUTURE PAGE 38

July/August 2011 ibmsystemsmag.com

Unified Management IBM expands the zEnterprise family PAGE 34

Primerica Inc. backs up on a zEnterprise 196 PAGE 30

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Mainframe JULY/AUGUST 2011

COVER STORY Address the IT Conundrum ± 34 A smarter computing-based infrastructure enables a . By Simon Hares, cover illustration by Denis Carrier CASE STUDY Insured and Invested ± 30 Primerica Inc. secures its data on a zEnterprise 196. By Jim Utsler FEATURES 30 Delivering Client Value ± 38 IBM VPs foresee another century of innovation. 44 By Evelyn Hoover Icons of Progress ± 44 The Making of International Business Machines. IBM drives innovation and invention across the company looking at all facets of technology.”

— Greg Lotko, vice president and business line executive, System z

34 38

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1 Run any ISPF application dynamically (without the need to pre-allocate dialog libraries)

1 Access and switch among multiple DB2 subsystems in a single ISPF session

1 Standardize on a single, simple LOGON procedure for all users

1 Reduce LOGON CPU and elapsed times by as much as 90%

1 Dynamically specify task and STEPLIB concatenations within ISPF

1 Remove all those datasets from your LOGON procs and eliminate merged libraries with hundreds or even thousands of members

Launch Express – don’t run ISPF without it

For a free trial call Relational Architects 800 776-0771 www.relarc.com International IBM-Sys- Inside

Mainframe JULY/AUGUSTJULY/AUGUST 20112010 22 26

DEPARTMENTS

Editor’s Desk ± 12 Optimistic, for Good Reason

Data Display ± 16 Iris Rivera is a Hardware in Three Centuries DPGPVOEFSPG zNextGen. Insider ± 18 Improving Tools Ultimately Increases Productivity

Focus on Storage ± 22 Tivoli NetView for z/OS and OMEGAMON for Mainframe Networks Team Up

Trends ± 26 56 CICS TS V4.2 Provides a Balanced Release for Everyone

Tech Corner ± 48 CICS TS V4.2 Addresses Customer Needs in Five Key Areas

Solutions ± 50 [)*43t"EWBODFE"DDFMFSBUPSGPS '*$0/t4UPSBHF%JSFDUPS7J5"-#BDL VQ7JSUVBMJ[BUJPOGPS[04t0QFO44) "DDFMFSBUPSGPS[04t1(1$PNNBOE -JOFGPS*#..BJOGSBNFT

Resources ± 52 Advertisers’ Index

54 IBM Perspective ± 54 100 Years of Innovation 18 Stop Run ± 56 Iris Rivera Mentors Tomorrow’s Engineers

62 JULY/AUGUST 2011 ibmsystemsmag.com/mainframe Ž

CHECK OUT OUR BLOGS www.ibmsystems www.ibmsystems www.ibmsystems mag.blogs.com/ the_buzz mag.blogs.com/db2utor The Buzz The DB2utor I strongly believe I strongly believe www.ibmsystemsmag.com/ mainframe/trends/whatsnew/ chieko_asakawa technology for IBM Research IBM for technology —Chieko Asakawa, IBM Fellow and of CTO and research accessibility that current accessibility technologists change ourwill everyday life in the future.” ibmsystemsmag.com www.ibmsystemsmag.com/ mainframe/trends/cloud-computing/ linux_on_zenterprise Continued Growth Mary by Shacklett furthers zEnterprise on Linux mainframe- deployments based cloud by Ron Higgin by Ryan Rhodes

OF CONTENT A HEALTHY DOSE DOSE A HEALTHY learning your Supplement articles with Web-exclusive ibmsystemsmag.com/mainframe us on Facebook facebook.com/mainframemag Facebook on us Follow us on Twitter @mainframemag @mainframemag Twitter on us Follow Like JULY/AUGUST 2011 JULY/AUGUST www.ibmsystemsmag.com/mainframe/business-strategy/ www.ibmsystemsmag.com/mainframe/administrator/highavailability/ www.ibmsystemsmag.com/mainframe/administrator/highavailability/ www.ibmsystemsmag.com/mainframe/ On theOn Web 8 green-it/digital_documentation administrator/ims/otma_storage_protection Digital documentation business could IBM revolutionize shelves your and Saving 15 Miles of Paper and Jack Yuan Jack and OTMA with failures storage Avoiding IMS Stays Fit After 40 Cameron Dave Johnson, Ben by mainframe_availability How IBM made System z the gold standard for high availability Bulletproofing the Mainframe Small disruptions. Big disasters. Operational integrity means you’ve got options—not excuses.

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For details visit 21stCenturySoftware.com or call 800-555-6845 .415FDI.FEJBt4UI4U4VJUF.JOOFBQPMJT./t The first computer I To apply for or cancel your IBM Systems Magazine subscription, visit www.ibmsystemsmag.com. ever worked on: an Mainframe edition IBM System 360/40

FULFILLMENT COORDINATOR WILLIE FAVERO Rebecca Bogema Senior Certified Consulting IT IBM Systems Magazine asked its contributors: Software Specialist ADVERTISING/SALES Data Warehouse for System z Swat Team As IBM celebrates its centennial, ASSOCIATE PUBLISHER Mari Adamson-Bray JUAN GASTELU what do you is the coolest IBM (612) 336-9241 Manager, Data Center View upcoming & technology of the last 100 years? [email protected] Optimization Marketing IBM Systems and Technology Group On-demand webcasts SENIOR ACCOUNT PROJECT MANAGER MANAGER, NORTHEAST, SIMON HARES The — Kelly Daugherty NORTHWEST & CANADA System z Marketing Manager it moved technology into Kathy Ingulsrud IBM Sales and Distribution everyone’s hands. ASSOCIATE TECHNICAL (612) 313-1785 PRODUCER [email protected] JUERGEN HOLTZ Everything that followed David Waters Design and Development, Tivoli was “IBM compatible.” ACCOUNT EXECUTIVE, System Automation Technologies Delivering on the Promise DIGITAL MEDIA MIDWEST & EUROPE of Smarter Computing - Darryl Rowell KURT JOHNSON EDITORIAL Vice President (612) 313-1781 System z Market Management Optimize your Data Digital Media [email protected] and Marketing Strategy Center EXECUTIVE PUBLISHER Kevin Dunn Diane Rowell ACCOUNT EXECUTIVE, GREG LOTKO New System z announcements drowell@us..com SOUTHEAST, SOUTHWEST Vice president and business- . It made one & AUSTRALIA line executive, System z to enable new workloads through PUBLISHER think of where we’ll Lisa Kilwein Doug Rock be in computing in the (574) 988-0011 ALLEN MARIN hybrid computing [email protected] [email protected] IBM System Storage Enterprise not-too-distant future. Disk Marketing Tuesday, July 21, 2011 – 10am CT EXECUTIVE EDITOR SALES AND MARKETING Evelyn Hoover DEVELOPMENT MANAGER MARY MOORE [email protected] Web Developer Katie Swanson STG Business Resilience Jay Nelson Offerings MANAGING EDITOR IBM EDITORIAL BOARD Natalie Boike Web Developer/ DOUG PEARSON [email protected] Database Manager ERIC BAXLEY Manager, System z Platform How to easily create PDF David Waters Director, System z Software Marketing output directly from your COPY EDITORS Marketing Caroline Vitse E-Marketing Specialist JIM PORELL z/OS applications Ann Schroeder Brian Roberts MARIANNE CARTER IBM Distinguished Engineer Videographer/Assistant Software Product Manager System z Business Development Learn to easily deliver secure, SENIOR WRITER Technical Producer DB2 for z/OS Program Offerings Jim Utsler Kyong Ham SCOTT SEARLE advanced PDF output directly to [email protected] PAULO CARVAO Program Director, Vice President, System z Marketing your users without modifying your TECHNICAL EDITORS The System/360. System z Global sales existing z/OS applications Ron Higgin IBM Systems & Technology Group JACQUI (JAX) SHAWLEY [email protected] WorldWide Market Manager Tuesday, August 30 - 1pm CT Jim Schesvold CIRCULATION DORIS CONTI LMI Program Marketing – [email protected] System z Strategy Manager System z Software CIRCULATION DIRECTOR PRODUCTION Bea Jaeger PAUL DIMARZIO JACK YUAN CIRCULATION MANAGER STG System z Brand, IMS TM and Connect Register Today! ART DIRECTOR Linda Holm Enterprise Integration Strategy Development http://ibmsystemsmag.webex.com Jill Adler Lead IBM Software Group/ CIRCULATION COORDINATOR JOE DORIA Database Management Click on “Event Center.” PRODUCTION MANAGER Carin Russell Director, Global Marketing Jonathan Benson IBM System z

© Copyright 2011 by International Business Machines (IBM) Corporation. This magazine could All statements regarding IBM’s future direction and intent are subject to change or withdrawal contain technical inaccuracies or typographical errors. Also, illustrations contained herein may without notice and represent goals and objectives only. The articles in this magazine show prototype equipment. Your system configuration may differ slightly. This magazine contains represent the views of the authors and are not necessarily those of IBM. small programs that are furnished by IBM as simple examples to provide an illustration. These The following are trademarks (marked with an *) of the International Business Machines examples have not been thoroughly tested under all conditions. IBM, therefore, cannot guarantee Corporation in the United States and/or other countries. A complete list of IBM Trademarks is or imply reliability, serviceability, or function of these programs. All programs contained herein are available online (www.ibm.com/legal/copytrade.shtml). provided to you “AS IS.” IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY DISCLAIMED. All rights reserved. AIX MVS System Storage VM/ESA DB2 OS/390 System z VSE/ESA All customer examples cited represent the results achieved by some customers who used ESCON POWER System z9 WebSphere IBM products. Actual environmental costs and performance characteristics will vary depend- FICON S/390 System z10 System x ing on individual customer configurations and conditions. Information concerning non-IBM IBM System i Tivoli z/OS products was obtained from the products’ suppliers. Questions on their capabilities should be IBM logo System p TotalStorage z/VM addressed with the suppliers.

The following (marked with an *) are trademarks or registered trademarks of other companies: Articles appearing in IBM Systems Magazine, Mainframe edition may have been published in previ- Intel, Itanium and Pentium are trademarks or registered trademarks of Intel Corporation or its ous IBM Systems Magazine editions. subsidiaries in the United States and other countries. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or its affiliates. Linear Tape-Open, Reprints: To order reprints, contact Kelly Carver (612) 336-9280. LTO and Ultrium are trademarks of HP, IBM Corp. and Quantum in the U.S. and other countries. IBM Systems Magazine, Mainframe edition (ISSN# 1544-8819) is published bimonthly by MSP Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. TechMedia, 220 South Sixth St., Suite 500, Minneapolis, MN 55402. Publications Agreement Microsoft, Windows and Windows NT are trademarks of Microsoft Corporation in the United No. 40063731, Canadian Return Address, Pitney Bowes, Station A, PO Box 54, Windsor, Ontario States, other countries, or both. UNIX is a registered trademark of The Open Group in the United States and other countries. Other product and service names might be trademarks of IBM or Canada N9A 6J5 other companies. Printed in the U.S.A.

10 JULY/AUGUST ibmsystemsmag.com/mainframe

Editor’s Desk Inside this month’s issue

CONTRIBUTORS

Greg Lotko Sea boat captain Greg Lotko, one of the IBM VPs interviewed on page 38, earned his ferryboat captain license at 18 and retains a U.S. Coast Guard operator’s license for vessels up to 100 tons. Perhaps one day he’ll follow in the footsteps of his 78-year-old

father, who still captains ANDERSON TRAVIS BY PHOTOGRAPH ferryboat runs on Long Island each summer. Optimistic, for Good Reason

aybe I’m just a glass-half-full 38. General Manager of Power* and M person, but it seems there’s z Systems Tom Rosamilia also has a always something to celebrate. special message in the IBM Perspective Last year the IBM mainframe marked on page 54. You’ll find our tip of the 45 years, then Linux* on System z* hat to IBM’s birthday in the IBM 100 celebrated a decade on the platform. supplement included with this issue, This year, IBM is celebrating 100 years which features 10 IBMers who each made Evelyn Hoover as a company. A video IBM created to a special contribution to the company’s Castle dweller commemorate the milestone, “They innovation. As part of a study-abroad Were There,” (http://youtu.be/ IBM isn’t just looking back; it’s program in college, Executive XrhDaAmn5Uw) features an interview looking forward with purpose. While Editor Evelyn Hoover spent with System/360 pioneer Fred Brooks. IBM has a lot to celebrate, so do you. six months living in a castle in True to IBM’s mission to innovate, You’re working with a company that has northern England. the system is much different from the a solid history and a bright future, which computer Brooks first worked on. This translates into stability and growth. month, IBM introduced the business- Happy centennial! class version of its newest model in the zEnterprise* 114. Read about it in “Address the IT Conundrum,” page 34. Two IBM vice presidents discuss the company’s ambitious future on page Natalie Boike, Managing Editor

Contact Natalie at [email protected]

12 JULY/AUGUST 2011 ibmsystemsmag.com/mainframe

Data Display Visualizing technology Hollerith tabulator 1890 and sorter Hardware in Three Centuries

Herman Hollerith, founder of IBM predecessor the Company, invented this punch-card tabulator for the IBM devices build U.S. government to compile 1890 census data two years faster and $5 million cheaper than the previous census. In the 1910s, Hollerith replaced the system’s horizontal sorter with a vertical on innovation one for a smaller footprint. System/360

IBM’s flexible magnetic (floppy) disk made data conveniently portable.

IBM entered the PC market with the 50-pound 5100 Portable Computer, only slightly larger than an IBM typewriter and available with APL Considered the first mainframe, the System/360* came in a or BASIC programming languages. range of configurations yielding cycle times from one-millionth of a second to 200-billionths of a second. The original System/360 announcement stressed that organizations could expand the system to any point in its performance range without reprogramming. The name 360 comes from the system’s ability to serve all IT needs.

AS/400

IBM introduced the RISC System/6000 family of computers, which used simplified processing steps to speed command execution.

To reach into the small to mid-sized business market, IBM introduced the easy-to-use AS/400 family of computers. IBM business partners worldwide concurrently announced more than 1,000 software packages to accompany the system.

16 JULY/AUGUST 2011 ibmsystemsmag.com/mainframe Blue Gene control system IBM 1710industrial card punch IBM 40tape-controlled optimize processes. the machineforqualitycontrolandto and manufacturingcompaniesused industrial controlsystem. Processing the 1710wasIBM’s firstmultipurpose tomodernITdepartments, A gateway 2008. sustained petaflopperformance in supercomputers—IBM’s Roadrunner is ever-present onthelistoftop performance of36.01teraflops. IBM fastest computerwithasustained IBM’s Blue Gene/Lbecametheworld’s tape punchduring tape World War II. used itwithitscounterpartcard-to- code intopunchcards. The U.S. Army paper-tape this machinetotranslate IBM engineerCharlesDotydeveloped

together inacomputer. tube predecessor. Itwasthefirstuseoftransistorsandcores half thesizeandone-tenthaspo wascompletelytransistorized, computer that IBM’s wasthefirstcommerciallya 608calculator could feedcardscontinuouslywithoutpausingforresults. operators fast—five timesfasterthanitspredecessor—that unitandapunch-readunit.calculating The machinewasso The IBM603, thefirstelectronicmultiplier, consistedofa expected togoonlinethisyearinitsIllinois facility. bust researchbarriers, IBM’s Blue Waters supercomputeris will Intended forthesustainedpetascaleperformance that calculator IBM 608 multiplier IBM 603electronic Blue Waters wer hungry asitsvacuum- wer hungry which made it whichmadeit vailable vailable ibm-research/computing-in-3-d www.ibmsystemsmag.com/mainframe/trends/ Read more on 3-D chips in “Computing in 3-D.” hardware. infrastructure bottlenecks;3-Dchipstacks; andnanoscale quantum spin;advancedwirelessnetworks toreduce promise inspintronics, inwhichdevicesrelyonelectrons’ workinlabsworldwide,Hard at found IBMresearchershave BEYOND computer disk storage system. computer diskstorage IBM unveiledthe350RAMAC, thefirst

ILLUSTRATION BY INFOMEN Insider Insights from the industry

Simplify What Matters Improving tools ultimately increases productivity By Scott Fagen and Edward Marootian Jr.

n today’s world, where IT is being asked to do more with less—or do more with nothing new—focus must I be placed on improving every aspect of service delivery: cost, time to value, and creating new, unique value for customers. At the same time, experts estimate nearly 80 percent of the IT budget is spent on “keeping the lights on.”

How can IT innovate with people coded their work offline, with only 20 percent of the budget? The meticulous desk checking, to ensure answer is: work smarter, beginning their programs would run successfully with simplification. Simplifying the first time. tools, tasks and the environment Over time, costs associated with reduces complexity, increases the computing hardware and software have velocity at which people can work or declined substantially, while other learn, and reduces the opportunity costs like people, space and power service—is now the rule; it’s cheaper for errors. It targets high-value have become less predictable. This to have the system do the work. It’s activities–maximizing the savings in shift in costs has been matched by a important to remember what computers time, effort and money. shift in burden. Does anybody still are for: to perform tedious, error-prone use a human operator to perform job or repetitive tasks. In the Beginning scheduling? Not when the combination While these points appear At the dawn of commercial computing, of the job entry subsystem and mundane on the surface, they point the price of hardware was prohibitively workload-automation products do out an important trend: Simplification expensive, so machines needed to the work far more effectively and less is often driven organically. The be kept continuously busy to recoup expensively. What would once have fundamental economics of computing that cost. By comparison, people and been considered sacrilege—spending drive the transformation; work software tools were more modestly “expensive” compute time on tasks moves from being people-centric to priced. To best utilize the machine, that didn’t directly deliver a business computer/process-centric. Advances in

18 JULY/AUGUST 2011 ibmsystemsmag.com/mainframe technology, which continue to reduce technology. In IT, the demand is The Mainframe’s Role the total cost of computing, have led for software that works with iPads The rise of distributed computing the way for significant improvements and smartphones. Peter Hinssen, essentially mirrored the rise of in accessibility by shifting the burden technology consultant and CEO of personal computing, with much of the from human to machine. Consider Across Technology, notes that the next technology crossing over from the the transition from green screens to generation of IT employee sees work as commercial to the personal computing user-friendly, intuitive Web-based “that brief period during the day where space and vice versa. This synergy interactions, which allow a new user to I have to use old technology.”1 has helped fuel innovations in user be effective quickly. Simplification is happening in all IT applications. In a department store, for example, the more experienced salespeople sell big-ticket items. They employ a 3270 green screen to engage with legacy CICS applications, because what they have to do is more complicated. Inventory may need to be checked across a few stores, pickup or delivery may need to be scheduled, or the store’s price-matching policy might be invoked, allowing for discounts at the point of sale. The newer people sell lower-value items employing a nifty-looking Web application that’s mouse driven. Why? The application is developed to cater to a less-experienced person’s sensibilities and to simplify the most important interactions: scanning barcodes, totaling up the sale and swiping a credit card. The IT department clearly elected simplification that matters, while retaining the necessary functionality to support the more complicated and, many times, higher-value sales transactions.

Great Expectations Simplification has become a distinguishing feature for computing in the consumer and educational arenas, which has shifted how people learn and adopt technology—raising their expectations on accessibility to technology. Computing technology isn’t just in PCs; it’s embedded in almost all consumer electronics. More to the point, as consumer technology becomes increasingly more capable and easier to use, there will be a greater drive for simplification of workplace

ibmsystemsmag.com/mainframe JULY/AUGUST 2011 19 Insider experience and accessibility. In today’s world, there’s really no distinction between the consumer and professional offerings of much of this technology. This rise also coincided with the decline of the mainframe platform; it was perceived as too complex and too expensive. IBM got the message; they invested in reducing the cost and complexity of the hardware, and even As consumer technology becomes as companies continued to abandon increasingly the platform, the mainframe didn’t MORE CAPABLE die. From 2000 to 2008, mainframe and easier to use, there will be a usage (measured in MIPS) increased more than three-fold. In the last greater drive for simplification of quarter, revenues from System z* workplace technology. server products increased 41 percent compared with the same quarter in the prior year. Total delivery MIPS us move toward a view of the business Lowering Barriers to Entry increased 34 percent. services delivered by IT, where platforms There will always be power users or This resurgence in the mainframe and disciplines are components that gurus whose needs aren’t directly is due, in part, to customers looking at comprise the overall view. addressed by this kind of simplification. the incredible complexity and total cost But for 80 percent of the users and of the distributed networks they built. Simplify, Simplify, Simplify work challenges, automation, guided They also noted that, seven years into For mainframes, simplification can flows and contextual help can be all their five-year plan to eliminate the be obtained by following a few simple that’s truly needed to empower even mainframe, they were actually using principles: beginning mainframers. A key element it more than ever. With the advent of here is enabling the products and tools specialty engines, customers have even Reduce the need for extensive to embed and capture industry and site- started to re-host work that was lost 1knowledge to use common tools specific knowledge into the management to distributed platforms years ago, in and tasks, or move the knowledge into products. For example, tools that many cases on Linux for System z, and the tool itself. support database administration should in others, back to z/OS. Instantiate in the software the not only provide help on the database Simplification began in the early 2 things that are well understood or tools themselves, but also include the 2000s, when the technology to deploy (e.g., when the response to a known body of knowledge from user groups the modern interfaces, along the strength condition is one of a set of prescribed (e.g., IDUG) and local knowledge of the distributed platforms, became actions, those actions should be about the policies and processes of that available on the mainframe. Now, presented to the user). particular customer or location. It’s this in 2011, we can ask some important Move tools from an individual task- idea of integration across many sources questions. Why have we waited so long to 3 based orientation to a role-based that’s the next frontier for simplification make installation and upgrades easier, so orientation, with an understanding that to support the expanding roles now that anyone can install products correctly IT staff rarely stay within a set silo. required for IT. and quickly? Can the day-to-day missions of administration and problem-solving Finally, we must remember that Help the Current Users be simplified as well? When the tools simplification never comes without a While enabling new users to become assist the technician, the complex price. Simplification in one place often effective quickly is an important facet of process of analysis and resolution are leads to complexity in another. What’s simplification, it’s just as important to simplified because the necessary data can important is that complexity should be get buy-in from the current generation be presented in the form the technician shifted from people to the underlying of administrators, regardless of their desires. Common capabilities can help IT systems. role in IT (systems programmers,

20 JULY/AUGUST 2011 ibmsystemsmag.com/mainframe security administrators, database A Small Shift administrators, storage managers). If Ultimately, it’s not just about the the current team doesn’t find value in tools. It’s also about the interactions the new UIs, one of the key benefits of between IT staff, industrial Scott Fagen is a simplification, consistency, is lost. knowledge and best practices, the distinguished engineer for CA Today’s task-based tools result in goals and policies of your site and Technologies and serves as chief architect the less-than-perfect interactions that more. Integration between people, for the company’s portfolio of mainframe are common to most customers. Solving tools and systems and simplifying technology. He sets platform strategy and these with a common UI structure brings those interactions are what really leads the team of engineers that sets the immediate value. Both the new users and matter and can help your IT technical direction for the development of the experienced ones must be satisfied; organization do more with less. its mainframe products. experienced ones will measure against Since 80 percent of budgets on the capabilities and flexibility in the tools average are spent on “keeping the Edward Marootian Jr. is vice they know and like. A single solution lights on,” even incremental shifts president of strategy for makes all of their lives much easier; the to innovation can represent a fairly CA Technolgies’ Mainframe information they need is close at hand substantial increase in value to the Customer Solutions Unit. and potentially in multiple forms, which organization. Now that’s doing more He is responsible for ensuring CA products caters to the needs of different users. with nothing new. align with the evolving needs of customers.

1 HINSSEN, PETER, “THE NEW NORMAL,” LANNOO PUBLISHERS, 2011.

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ibmsystemsmag.com/mainframe JULY/AUGUST 2011 21 Focus on Storage Benefits of System Storage technology

Monitoring and Management: Together at Last

Tivoli NetView for or many IBM z/OS and OMEGAMON F customers, a for Mainframe comprehensive Networks team up management and monitoring solution has By Ryan Rhodes been an elusive ideal. Stand-alone mainframe management tools exist, as do stand-alone monitoring tools, but traditionally they worked side by side rather than in tandem.

Mainframe management tools are important for decreasing operational costs because they reduce the need for manual resource definition and operator intervention by automatically identifying and resolving network and system problems. This in turn increases enterprise availability, improves IT staff configured properly and its components productivity and optimizes company are connected correctly and as resources. Alternatively, mainframe expected, whereas monitoring tools monitoring tools can improve service look for overall system, communication availability and productivity by and application performance impacts. proactively identifying, diagnosing and While monitoring and management repairing slow or otherwise unstable solutions perform somewhat similar connections that can impact application tasks, they’ve traditionally served performance. different enough functions to keep In other words, management tools them from being optimally paired as a ensure that your system is available, collaborative unit.

22 JULY/AUGUST 2011 ibmsystemsmag.com/mainframe Mainframe customers can celebrate the premier product for managing support for TCP/IP along with the IBM’s announcement earlier this year of system network architecture (SNA) capability to automate network and the new version of Tivoli* NetView* for networks. It still does today, and system messaging. z/OS* version 6.1—IBM’s longstanding many companies still operate SNA “NetView today is a full-blown mainframe management solution— networks, although TCP/IP is now network manager for the z/OS side that along with Tivoli OMEGAMON* much more common. To that end, can look at whether a network is up, XE for Mainframe Networks IBM eventually extended NetView’s configured properly, and the piece parts (MfN)—IBM’s premier mainframe network management to include are connected correctly,” says Bean. monitoring solution. They work closely together to provide customers with a single, end-to-end view of L:7>C6GbGZ\^hiZgcdl their network. The announcement is part of the IBM Integrated Service =dlidZVh^anXgZViZE9;djieji Management (ISM) initiative to provide customers with a holistic approach for Y^gZXian[gdbndjgo$DHVeea^XVi^dch designing, delivering and managing 2KGXTZUKGYOR_JKRO\KXYKI[XKGJ\GTIKJ6*,U[ZV[ZJOXKIZR_ZU business services. _U[X[YKXY]OZNU[ZSUJOL_OTM_U[XK^OYZOTM`59GVVROIGZOUTY “This announcement is a pretty big deal,” says Kirk Bean, IBM product manager for NetView and OMEGAMON for MfN. “To have a full-blown, soup-to-nuts, you-can-do- IjZhYVn!6j\jhi(%"&eb8I anything-on-the-z/OS-side—in terms of network—you’re going to really want =.59.5;2*'::+4* BVcV\Zgh!egd\gVbbZgh!VcVanhih!YZkZadeZghd[o$DHVeea^XVi^dchl^i]eg^ci both of these products. NetView is a XdciZciidZc]VcXZVcYYZa^kZgZaZXigdc^XVaan perfectly capable stand-alone product to ensure a network is optimally connected, '-+4*' AZVgc]dlndjgo$DHVeea^XVi^dchXVcZVh^anYZa^kZgeg^ciXdciZciZaZXigdc^XVaan but OMEGAMON for Mainframe l^i]djibdY^[n^c\ndjgegd\gVbhVcYWnYd^c\^iZci^gZandcndjggZa^VWaZ!hZXjgZ Networks is the product you want when BV^c[gVbZ# you do have a problem and you want to 8VhZhijY^Zhi]ViYZbdchigViZ]dldg\Vc^oVi^dchVgZcdlYZa^kZg^c\i]Z^geg^ci figure out right away what’s going on. XdciZciZaZXigdc^XVaanVcYVii]ZhVbZi^bZbV`^c\i]Zb¸ The fact they can now work together 7ZiiZg;VhiZgHV[Zg8]ZVeZg

Tivoli NetView for z/OS 6.1 =dlndjXVchZXjgZndjgeg^ciXdciZci# Collaboration between NetView and 7Z[dgZVcYV[iZg^bV\Zhh]dl^c\i]ZVYkVcXZYXVeVW^a^i^ZhVkV^aVWaZl^i] OMEGAMON for MfN was enhanced ZaZXigdc^XY^hig^Wji^dcd[eg^ciXdciZci# recently thanks to the new NetView 8dY^c\ZmVbeaZhh]dl^c\ndjZmVXian]dlidYd^i# ILLUSTRATION BY CRAIG LAROTONDA / REVELATION STUDIOS for z/OS 6.1, which allowed for a ,+':;8/4- closer coupling of the two products, including a single point-of-access interface between them. NetView for z/OS has a long System z* history spanning over two 8GTJGRR3[TYUT 8UHKXZ2G(G_TK *U[M8UIQ ;ZVijgZYHeZV`Zg ;ZVijgZYHeZV`Zg BdYZgVidg decades as a monthly license charge EgZh^YZci! KEHd[ilVgZ:c\^cZZg^c\! EjWa^h]Zg! (MLC) product, and its high market 8gZVi^kZanHeZV`^c\ 86H>Hd[ilVgZ >7BHnhiZbhBV\Vo^cZ penetration in System z customer accounts makes it one of the most G:<>HI:GID96N recognized mainframe market product ]iie/$$^WbhnhiZbhbV\#lZWZm#Xdb! names. For a long time, NetView was Xa^X`dcÁ:kZci8ZciZg#Â

ibmsystemsmag.com/mainframe JULY/AUGUST 2011 23 Focus on Storage

“Bottom line is: NetView is a very comes equipped with a fully functional consisting of dual TCP/IP and SNA powerful network manager. However, automation engine, customers can environments, multiple TCP/IP stacks, what it didn’t have was a real-time leverage even more monitoring and multiple TN3270 servers and dynamic network monitor to look at the actual management capabilities between the virtual IP address (DVIPA) exploitation. network performance. To address two products. Using the products together, the performance-monitor deficiency, For example, on the NetView customers can realize improved the OMEGAMON XE for MfN side, a user can set up a situation where network efficiency and increased system product was created to basically fill an open systems adapter (OSA) is availability, and extended centralized in that missing piece of the network- monitored to perform a certain way, management for mainframe TCP/ management pie as a performance and and if it doesn’t, a series of actions will IP and SNA network environments. connectivity monitor.” automatically be performed. Over on Further, companies can reduce and With NetView and the OMEGAMON MfN side, other even eliminate operator intervention OMEGAMON for MfN working anomalies and problems of that same for monitored system messages, all together, customers can create a OSA can be determined based on while managing larger networks and single view of their network with a performance and a situation or alert more systems using less resources and common user interface that integrates can be set up that can be communicated personnel, often from a single console. TCP/IP data from both NetView and OMEGAMON “OMEGAMON XE for MfN product was for MfN. This integrated created to basically fill in that missing functionality piece of the network-management pie.” gives customers a consolidated TCP/ —Kirk Bean, IBM product manager for NetView and OMEGAMON for MfN IP workbench that provides TCP/ IP availability and performance directly to NetView. From there, Other New NetView Goodies management using a single, intuitive NetView’s comprehensive automation While the major feature of the interface that allows users to quickly engine can take action. NetView for z/OS 6.1 is its interactive pinpoint where degraded or unstable “You have the ability to automate functionality with OMEGAMON for TCP/IP connections negatively impact a network, both in terms of making MfN, NetView has also been further application performance. sure the piece parts you want are up updated in support of IBM’s focus “A customer can be looking and running optimally on the NetView on enhancing network and system at problems in MfN—looking for side, while MfN identifies performance availability and ease-of-use. something that’s slow or not working problems and gets them directly into NetView features new network, as expected—and can find, for NetView for automated responses to system and job-logging capabilities example, an IP address where trouble those issues,” says Bean. “They really for enhanced operator usability is suspected,” says Bean. “A user can work together to create a fully capable and new high-availability support click on that and go directly into set of products to manage your network with Geographically Dispersed NetView and conduct a full-blown IP and give you insight into how your Parallel Sysplex* (GDPS*) Active/ trace along with analytics to determine network is working.” Active solution. It also provides where in that long IP trace there are OMEGAMON for MfN with faster and more effective problem problems. There’s integration between Netview for z/OS can address many determination and problem the two products in terms of what common customer network issues, management to support accelerated they call ‘linking in context’ from including decreasing network downtime and efficient diagnosis. OMEGAMON into NetView.” resulting from incorrect configurations “With 6.1, we’re introducing and long problem determination and analytics for IP tracing, which is also Beyond Problem Determination resolution, and managing SNA and a big deal,” says Bean. “Instead of NetView and OMEGAMON for MfN TCP/IP within a Parallel Sysplex*. having a long trace you have to look can collaborate in other ways as well. Working together, the two products through manually, the analytics finds Because NetView for z/OS 6.1 now can take the complexity out of networks all of the normal error codes, tells

24 JULY/AUGUST 2011 ibmsystemsmag.com/mainframe you how many there were, highlights go together really, really well in terms “We’re putting together a sales potential problems in red and more. of giving you a complete view of your play that will allow customers to It drastically cuts down the amount network on the z/OS side.” realize significant OMEGAMON for of time required to perform IP trace MfN product savings if they upgrade analysis—down from an hour or Priced to Sell to NetView 6.1,” says Bean. “We’re two to minutes.” IBM is eager to see customers very interested in doing what we can leverage the benefits of the dual to accelerate the adoption of the new OMEGAMON is Vital system-management and monitoring version of NetView because we think OMEGAMON XE for MfN is also solutions in their existing z/OS there’s a lot of customer value there. critical to a complete mainframe environments. To that end, the We want them to understand that system-management and monitoring company is offering substantial customer value because it helps keep solution. OMEGAMON for MfN of- pricing incentives to encourage the product in place in what is a pretty fers performance-monitoring capabili- upgrades to NetView for z/OS 6.1. competitive market area.” ties that include viewing z/OS network Ideal customers include those connections and performance, enhanc- that have NetView installed but not ing automation through defined situa- licensed for OMEGAMON for MfN; tions and providing instant responses those with OMEGAMON installed to network problems. but have not licensed OMEGAMON Ryan Rhodes is a “OMEGAMON for MfN fills out XE for MfN; or those with System freelance writer for IBM the NetView view of the world, if you Automation for z/OS installed, which Systems Magazine. will,” says Bean. “So the two products requires NetView.

ibmsystemsmag.com/mainframe JULY/AUGUST 2011 25 Trends Industry signals to keep you in the know

Notable Improvements

CICS TS V4.2 ust two years ago, CICS* was celebrating 40 years as a provides a balanced program product and the release of a brand new ver- release for everyone Jsion: CICS Transaction Server (TS) V4.1. Past versions By Nick Garrod have become known for their main capabilities: CICS TS V1 is known as the Web release, as it allowed CICS applications to populate Web pages for the fi rst time, made e-business a whole new marketplace and put CICS users on the Internet.

CICS TS V2 proved to be the Java* development, but what was happening to release, as it allowed people to grow the traditional CICS workload? What their workplace and increase scalability. was in it for the classic CICS user? Since CICS TS V3 was the service oriented CICS TS V1, threadsafe has continued architecture (SOA) release; the Web to be extended to include more services support made CICS a core of commands, performance improvements many SOA implementations and was have been implemented with workload probably one of the most successful management, data transfer has been releases in CICS history. The question offered an alternative method to now is: What will CICS TS V4 be COMMAREAs with channels and remembered as? containers, skills issues have been There’s been a lot of innovation addressed with the CICS Explorer and

over the last 15 years of CICS various architectural changes have taken MORGENSTERN MICHAEL BY ILLUSTRATION

26 JULY/AUGUST 2011 ibmsystemsmag.com/mainframe place to maintain the qualities of service audiences that use CICS, for example, associated with CICS. line-of-business managers looking for Whatever CICS TS V4.2 opportunities to drive new business OSGi becomes known as, and you may and IT architects seeking to construct have your own opinions after reading n. The Open Services Gateway new application systems designed to this article, CICS developers believe initiative framework is a module meet those business needs. As well as they’ve delivered a balanced release system and service platform for the providing a viable and exciting platform Java programming language that to satisfy most CICS users: managers, for future development, CICS TS V4.1 implements a complete and dynamic developers, designers, administrators, component model, something that introduced features such as Atom feeds, testers–all of the CICS stakeholders. doesn’t currently exist in stand-alone business events and JVM servers. These Java Virtual Machine environments. capabilities have been further enhanced Building on Past Achievements in CICS TS V4.2. The adoption and When CICS TS V4.1 came out two years support of these technologies, as well as ago, it introduced event and Web 2.0 being a validation that the technology capabilities. CICS TS V4.2 is different; there’s been focus on a number of areas is appropriate for enterprise computing, instead of focussing on one particular where added value could be given. should instill confidence in the architec- area to ensure it had a great deal of CICS V4.2 has five main categories of ture community that CICS remains the capability, we talked with customers capability: events, Java, connectivity, right platform for transaction processing and listened to their suggestions on management and scalability. in the 21st century. enhancements they would like to see We’ve also tried to put our feet CICS continues its journey into across the board. So for this release, in the shoes of the various roles or 64-bit exploitation in the temporary

ibmsystemsmag.com/mainframe JULY/AUGUST 2011 27 TrendsTrends storage queues and trace areas, which 100-character password phrase support event search, the capability to view should benefit customers with limited improves security, while system events CICS installation parameters, new resources in these areas of storage. This and transaction tracking facilitate early operation and administration views, means that without application changes, identification of problems facilitated for copy and paste for resource parameters, their main CICS regions will be able faster resolution. and the capability to work with resource to scale even further because they’re System programmers and definitions in a circuit switched data. using this storage outside of a single administrators, and, to a lesser extent, You can now export and import system constrained region. application developers, are more connection details, and the new z/OS* perspective allows some traditional interactive system productivity facility The adoption and support of these duties to be performed within the CICS Explorer. These extensions to technologies … should instill the CICS Explorer continue to help the confi dence in the architecture com- less-experienced CICS user become confident and productive within a munity that CICS remains the common framework. right platform for transaction The CICS TS V4 non-invasive business-event support in the guise of processing for the 21st century. application events and system events places CICS squarely as a key provider of events. These events can be passed to CICS Responds concerned with getting their jobs done complex event-analysis engines, business to Current Challenges well. Therefore, features that improve dashboards and real-time monitors, IT managers are constantly reacting usability and their productivity like where single or aggregated events can to budgetary pressures and the need system events, transaction tracking, be used to trigger business processes in to maintain high service levels for and the continued enhancements to the CICS. This non-invasive, event-emitting performance and availability. With CICS Explorer are very attractive. The technology enables users to receive CICS TS V4.2, features like threadsafe capability for fine-grained transaction information at peak value and act upon it Information Management System tracking has been a requirement that to their best advantage. Database and function-shipping customers have been requesting for CICS reinforces its reputation as commands offer more parallelism, as well some time. The capability to watch a a robust platform for Java workloads as CPU reduction and response-time transaction as it comes into a CICS with its improved performance and improvements. Also, the Axis2 Java-based system, flows across regions, goes to a simplified deployment and packaging. Web-services stack–which provides the database or file and back out again, and The connectivity options continue the opportunity for System z Application to be able to watch that transaction in roadmap of offering an alternative to Assist Processor offload resulting in real time, should give CICS operators Systems Network Architecture-type lower costs–should be particularly a better understanding of work flow connections—making it easier to attractive. Building on work started in and bottlenecks. Support for 64-bit connect, lower costs and manage CICS TS V4.1, workload management Java applications, multithreaded effectively. The management (see demo at http://bit.ly/CICSdemo) JVM Servers and Open Service enhancements also enable customers demonstrates how efficiencies can be Gateway Initiative management make to easily understand more, with better made to expedite throughput more development, deployment and packaging control. Scalability improvements mean rapidly. In CICS TS V4.2, enhanced of Java applications a far more attractive users can process more, at a lower cost, workload management, new tuning and proposition with better performance while gaining better performance. optimization controls for DB2, Virtual and throughput. This provides scalability Storage Access Method files and HTTP from both a vertical and horizontal Beyond CICS Transaction Server connections help smooth performance perspective, as well as As well as delivering CICS TS V4.2, during peak times–reducing the risk easier management. current customers have seen increased of service-level violations. Security, The CICS Explorer, which came of functionality in updates and additions governance and compliance are also age with CICS TS V4.1, has continued to the extended CICS family. CICS important to IT management, so the new to evolve and now boasts features like Deployment Assistant, for example,

282 JULY/AUGUST 2011 ibmsystemsmag.com/mainframe helps implement the latest IBM CICS environment, be it the administration, Improvements for Everyone technology faster and easier than diagnosis, testing, deployment or tuning. Only time will tell how CICS TS ever before. You can discover, model, Rational* Developer for V4 is viewed by its users, but its wide visualize, and deploy new and existing System z is an Integrated Development scope of both new and enhanced CICS regions, using automation and Environment (IDE) based on capability should appeal to a very wide policy-driven advice built on your own the workstation and designed to audience. Douglas Adams, in his novel and IBM’s knowledge and experience. help programmers rapidly design “Hitchhiker’s Guide to the Galaxy,” There have also been updated and develop Web applications. asks a supercomputer the ultimate releases of CICS Tools with CICS It also includes integrated CICS answer to the ultimate question of Performance Analyzer, CICS Explorer tooling. When CICS TS is life, the universe and everything. The Interdependency Analyzer and CICS combined with products like Tivoli* supercomputer obliged (albeit some Configuration Manager, all of which plug OMEGAMON XE, the complexity considerable time later) with the answer into the CICS Explorer framework. The of managing CICS environments is 42. Is it a coincidence that CICS is CICS Transaction Gateway introduced a further simplified. Another product, 42 years old this year and the recent plug in to help monitor activity between WebSphere ILOG, provides business release is 4.2? Java Enterprise Edition environments rules to allow accurate and automated and CICS. Problem Determination business-decision management in Tools have also introduced plug ins for CICS applications. WebSphere* MQ the CICS Explorer for their Application provides transport for assured delivery Nick Garrod has worked Performance Analyzer, Fault Analyzer, of messages to and from CICS to other for IBM for 28 years and is the worldwide market manager for Debug Tool and File Manager tools. platforms and applications. CICS Transaction Server. All of these tools simplify a CICS

ibmsystemsmag.com/mainframe JULY/AUGUST 2011 29 INSURED INVESTED Primerica Inc. secures its data on a zEnterprise 196

By Jim Utsler

Primerica Inc. employees (left to right) David Wade, Abel Melchiore, Rob Leigl and Lisa Casteel at the Duluth, Ga., data center. PHOTOGRAPHY BY BRAD NE WTON NE BRAD BY PHOTOGRAPHY

30 JULY/AUGUST 2011 ibmsystemsmag.com/mainframe ost everyone has some emergency. That’s their insurance Many Different Hats kind of insurance, whether against loss. Of course, they also M auto, homeowners, life need the technology to support those Primerica, headquartered in Duluth, or all of the above. Most also have backup and disaster-recovery efforts. Ga., is a leading distributor of financial investment vehicles including stocks, That’s where investments come into products to middle-income families in bonds, mutual funds or simple savings play. David Wade, CIO and executive North America. Primerica provides term accounts. vice president of Primerica Inc., says, life insurance, mutual funds, loans and Companies are no different. “IT departments are the custodians other financial products. It currently Like individuals, they have to and responsible record keepers of insures 4.3 million lives, and more than carry insurance to protect against companies’ data.” 2 million clients maintain investment losses and plan for the future with That’s why Primerica is investing accounts with the company. investments. But many organizations in new technologies to ensure its Primerica’s independent don’t take their data centers into data won’t be lost, even in the event representatives use the company’s account when considering insurance of a disaster. Using its new IBM proprietary Financial Needs Analysis and investments. zEnterprise* 196 (z196) as a central (FNA) tool to help educate both This is shortsighted, particularly backup vehicle and DASD Backup existing and potential clients about their when it comes to data. It’s not until data Supervisor (DBS) from OpenTech insurance and investment options. The is no longer accessible that people stand Systems, it has largely automated its FNA application tightly integrates with up and say, “We can no longer take our comprehensive backup procedures Primerica’s back-end production data, all information for granted.” and dramatically decreased its overall of which resides on the z196 server. That’s why some companies time to recovery. In tandem, the “We have approximately 400 are diligent about making sure company is also using several other AIX* and (Windows* on Intel* their data is backed up and ready OpenTech tools to reduce the number processor)-based servers—the Power* to be recovered in the event of an of backup tapes it has on hand. processor-based AIX servers are used to host all of the company’s was easy to make. “It just made Proof Positive Web-facing applications—but we more sense, including financially, feel it’s important to maintain our to go with the latest and greatest That’s in part why Primerica turned data on one platform, which in our technology,” he notes. to OpenTech’s DBS. In the past, it had case is the mainframe. At Primerica, Primerica took possession of relied on Job (JCL)- the mainframe is the file server for the z196 server in October 2010, but driven backup processes. But, given the all legacy, intranet and Internet thanks to its lengthy experience with company’s lean IT staff, these weren’t applications. This is not only because the mainframe—including some as automated as everyone would have the mainframe is easier to recover 19 systems over the course of 30 liked— and the potential always existed in the event of an emergency, but years—and a very capable IT staff, for JCL coding errors. Additionally, the also because we don’t want to have the actual to-production deployment JCL scripts provided scant reporting to restore some 400-plus servers took less than a day. In fact, Melchiore and auditing capabilities. individually if something were to says, “It took less than six hours, As Melchiore explains, “Some happen,” notes Abel Melchiore, which actually amazes a lot of people.” products are very robust, but they Primerica’s data center senior vice The z196 now hosts six LPARs, three require a tremendous amount of detail president. “We purposefully run a very System z* Integrated Information to make them work properly. With lean IT staff, meaning that everyone Processors (zIIPs), and an Integrated DBS, you just focus on the basics, wears a lot of different hats, and we Facility for Linux* (IFL) running creating the backup and recovery jobs, simply wouldn’t be able to handle that.” Novell SUSE Linux. and then the system does everything Prior to moving to the z196 Also amazing is the amount for you. It tells you when your volumes server, the company had been using a of attention the company pays are added and deleted. It provides System z9* Enterprise Class machine. to its backups—including dailies disaster-recovery reports. When the z9 server was due for an and weeklies, in the case of the Of course, the company can’t upgrade, Primerica had to decide mainframe—and disaster-recovery simply rely on DBS-generated whether to move to a System z10* efforts. Because all of its production reports to ensure it’s ready in case of server or leapfrog that model and data is on the mainframe, it has to a disaster. Instead, it conducts several move directly to the z196 server. make sure everything is accounted tests throughout the year, including According to Melchiore, the decision for every day. a 12-hour system test and an 84-hour end-to-end regression test. The first is a proof of concept, demonstrating that the LPARs can be brought up on Customer: Primerica Inc. a hosted machine located at an out-of- Headquarters: Duluth, Ga. region off-site facility and that the IPL Business: Financial services can be completed. marketing The 84-hour test is much more Challenge: Automating backup rigorous. Not only does it include processes and reducing the number everything associated with the 12-hour of tape volumes in storage test, but also what Melchiore calls Solution: Deploying several “true end-to-end testing. We perform a OpenTech Systems’ solutions to ‘cold’ restore of all our mission-critical reduce reliance on manually scripted systems and data using encrypted JCL-coded backups and tape- backups. We then switch users over to migration processes the hosted system from our production Hardware: IBM zEnterprise z196 system to test whether the data is up and a host of IBM Power Systems to date, in keeping with the backup server-based AIX servers we’re using and that users can actually Software: OpenTech Systems’ transact with the systems.” DASD Backup Supervisor, Tape/Copy In one such test, Lisa Casteel, and Virtual Data Recovery Primerica’s data center assistant vice president, and Rob Liegl, Primerica’s CLOSE data center team leader, restored the “ IT TOOK LESS THAN SIX HOURS, WHICH ACTUALLY AMAZES monthly manual tape mounts has dropped dramatically since the move A LOT OF PEOPLE.” Abel Melchiore, Primaerica, Inc. to 3592-E05 tape media. In the past, monthly manual tape mounts had come in at about 130,000. Now it’s a mere 300, according to Melchiore. This has to do with a virtual tape system Primerica has put into place that emulates 3490 tape volumes. largest mainframe LPAR, populated it with data from tape, IPLed the A Quick Recovery system and tested an application in about seven hours. More complete As an insurance and investment testing involving additional LPARs company itself, Primerica knows the typically takes only a few more hours importance of both being insured to complete, coming in at about 12 and making wise investments. That’s hours. As Melchiore notes, this type why it has put so much effort into of rigorous testing isn’t simply an making sure it’s covered in the event exercise in what ifs, but “proof that of a disaster and, if one should occur, we can get back into business very data volumes, it also moves or copies that it can recover from it quickly. quickly.” any associated identifying information, That’s also why it decided to reduce including the dates and times the the number of tapes it had to manage. original volume was created. This is This has allowed Primerica to save Core Business Goals true even when multiple legacy volumes money and reallocate personnel to That’s only part of the story. are being stacked on new single more pressing matters. The company was also facing a wall— volumes. As a result, users can look up Primerica’s upgrade to the z196 literally—of backup tapes with some volumes based on those identifying server has been equally significant. 34,000 off-site and another 100,000 characteristics even after a migration. The z196 server is much more on-site. Wanting to trim these numbers, “This comes in handy when responsive than its predecessor (with Primerica decided to migrate its tape you’re looking for a tape but you’re microprocessors running up to 100 backups to a more dense form factor. really not sure which generation you times faster than those on the System z9 It chose to upgrade its 3490 tape need. Tape/Copy simply pushes all machine) and offers the potential for the volumes to larger and denser 3592-E05 of that information with the volume company’s IT staff to manage its Power encrypted tape media and consolidate migration,” Casteel notes. “Doing Systems and System x* servers as if they the data within stacks. But this was that manually would be a nearly were part of the mainframe. easier said than done. impossible task.” Although Primerica could have The company again turned to Primerica is also using OpenTech’s taken the direct System z9-to-System z10 OpenTech, and this time was presented Virtual Data Recovery (VDR) to migration route, it saw little point in with Tape/Copy. This tool, like DBS, augment Tape/Copy. As the company that. It would be on a System z10-to- creates JCL scripts based on user was creating copies of the original tape zEnterprise upgrade path in a couple of requirements, with no actual coding volumes, it wanted to avoid confusion years anyway, so why not, as Melchiore needed. As Liegl explains, “You about which tape was which—the previously put it, “go with the latest and pretty much tell it what you want to original or the copy. VDR allowed for greatest technology.” do, whether you’re migrating on a the automated renaming of the copies.” data-set level or on a volume level, Thanks to Casteel and Liegl’s and Tape/Copy creates the JCL for efforts, the number of off-site tape

you automatically. As a result, you volumes dropped to around 3,000, and Jim Utsler, IBM Systems don’t need a team of people trying to the on-site number to 13,000. The Magazine senior writer, figure out how to copy the data and its reduction in off-site storage needs has been covering properties. One person can do it.” resulted in a 50-percent savings. technology for nearly 20 years. When Tape/Copy moves or copies Additionally, the number of

ibmsystemsmag.com/mainframe JULY/AUGUST 2011 33

A SMARTER COMPUTING-BASED INFRASTRUCTURE

ENABLES A SMARTER PLANET BY SIMON HARES

hree years ago IBM leadership technologies that are managed introduced the Smarter in a cloud, tuned to the task and designed Planet* concept that’s for data—all deployed within a single, T fueling innovation across integrated system. TAKEAWAY industries. Select leaders are leveraging emerging computing advances to FREEDOM BY DESIGN  IBM has expanded the realize additional opportunities for Many clients who have undertaken an zEnterprise family with their businesses. Leaders create new IT transformation have utilized the the announcement of the markets faster, deliver added services strengths of System z* servers. With zEnterprise 114 and new more quickly, identify new trends and the 2010 launch of the zEnterprise* capabilities across the utilize IT resources more effectively. System, IBM introduced a new portfolio. They recognize and address today’s system design. Far more than the IT conundrum: to meet an explosive next-generation mainframe, the  The zEnterprise system demand for service on a flat budget. zEnterprise System delivers freedom can play a major role Any enterprise can reverse this with mainframe, POWER7* and in IT transformation for conundrum by designing, tuning and System x* technology in a single, enterprises large and small. managing its IT infrastructure. In unified system. This hybrid approach this new era of smarter computing, integrates and centralizes resource

ILLUSTRATIONS BY DENIS CARRIER DENIS BY ILLUSTRATIONS companies can now deploy exclusive IBM management across the data center,

ibmsystemsmag.com/mainframe JULY/AUGUST 2011 35 providing new levels of flexibility strengths of its larger counterpart. This workload deployment, allowing clients to and creating the opportunity for includes hybrid-computing capabilities, deploy each workload on the appropriate workload-optimized deployment on which are available for the first time technology for their individual needs. best-fit architectures. at this lower-capacity setting. With a A third key announcement extends The zEnterprise 196* (z196) builds general-purpose capacity range of 26 the management capabilities of both on traditional mainframe strengths in to more than 3,100 MIPS, the z114 the z196 and the z114. A statement of areas such as security, availability, scal- delivers up to 18 percent performance direction outlines the delivery of a set of ability, manageability and virtualization improvement per core and up to 12 APIs designed to increase the flexibility to create a platform ideally suited for percent increase in total capacity for in deploying and managing hybrid many workloads. The hybrid capability traditional z/OS*, z/VM* and Linux computing environments within the of the zEnterprise System makes it an workloads all within the same energy zEnterprise Systems. The new APIs ideal choice for enterprise clouds, for envelope as the System z10* Business for the Unified Resource Manager core business applications that are often Class (z10 BC). It offers up to 10 would enable end-to-end management tiered, for consolidation of infrastruc- customer-configurable cores, which can of services and infrastructure. This ture workloads regardless of operating be a mix of specialty engines and up to would allow clients to utilize tools system and for real-time analytics of five general-purpose processors. they’re already familiar with to discover, transactional data. A second major announcement monitor and provision resources across is further expansion of the platform’s the zEnterprise System, providing an EXPANDING THE hybrid capabilities with the imminent enterprisewide private cloud. zENTERPRISE FAMILY availability of select System x blades These developments demonstrate Following IBM’s unveiling of the within the zBX for both the new z114 IBM’s ongoing investment in mainframe zEnterprise System last year, IBM has and the z196, integrated by the Unified technologies and the expansion of introduced a number of supporting Resource Manager. An integrated unique hybrid capabilities within the products that expand the platform’s hypervisor provides the virtualiation zEnterprise platform. There’s now hybrid capabilities. In November, the environment for the System x blades. a zEnterprise offering for any size zEnterprise BladeCenter* Extension The zBX will support up to 28 IBM business. Many clients have moved to (zBX)—with select POWER7 blades and the IBM Smart Analytics Optimizer— became available. IBM announced an additional optimizer, DataPower* X150z, THESE DEVELOPMENTS DEMONSTRATE in February. IBM’s ongoing investment in mainframe IBM is now announcing the IBM zEnterprise 114 (z114). This server technologies and the expansion of unique hybrid introduces a lower entry point and a capabilities within the zEnterprise platform. capacity range designed for small to mid-sized enterprises. Although smaller in capacity than BladeCenter HX5 7873 blades, with the the z196 and are architecting plans for the z196, it’s no less capability to intermix these with other zBX usage. The z114 is upgradeable capable and features supported blades or optimizers in the from the System z9* Business Class all of the major zBX. These BladeCenter HX5 7873 and the z10 BC, providing excellent blades will initially be available to run all ROI for clients who want to take of the Linux* on System x applications advantage of the latest mainframe and available on the x86 platform. In hybrid technologies. The z114 will also addition, IBM has provided a statement be a great entry point to mainframe of direction for the future support of computing for first-time users, many Microsoft Windows* on HX5 blades. of whom will opt for the Enterprise Adding support for System x blades Linux Server offering, a specially priced on Linux and Windows (alongside the and configured version for clients who platforms already available: Linux on want to start their mainframe journey System z, AIX*, z/OS, z/VSE*, z/VM*, by consolidating distributed workloads and z/TPF) provides huge flexibility for with Linux on System z. SMARTER COMPUTING PROVIDES A HOLISTIC APPROACH TO Businesses can utilize the REVERSING THE IT CONUNDRUM. zEnterprise System as an integral part of a redesign of their infrastructure. and supporting mission-critical They can undertake each element of workloads—making the entire system the transformation in the order that’s enterprise-ready. best suited to their individual needs— Another critical element in ensuring they maximize the benefits managing the growth demands of the through each stage of their transition to CAPABILITIES FOR business is being able to reduce the smarter computing. SMARTER COMPUTING cost of deploying new and existing With the IBM zEnterprise System, many services. The IBM zEnterprise is a IT TRANSFORMATION clients have found new opportunities to highly cost-effective platform for WITH SYSTEM z utilize the mainframe as they transform running multiple workloads within a For many clients, addressing the their infrastructures to address the single system. It’s capable of large-scale challenges of the IT conundrum is IT conundrum. It’s ideally suited as consolidation, allowing the workloads the key to transforming IT from a private cloud, one that’s truly ready from hundreds of distributed servers to constraining business to enabling for enterprise workloads. It acts as the be consolidated onto a single system, innovation and growth. Smarter central data repository for the enterprise, reducing operating costs by up to 70 computing provides a holistic approach incorporates powerful analytics and percent. Hybrid-computing capabilities to reversing the IT conundrum,1 to help data-modeling tools, and is the pinnacle allow entire infrastructures to be clients accelerate time to innovation, of optimized systems—where each task collapsed into a single system, reducing deliver superior economics and enable can run on the most efficient technology acquisition costs by up to 55 percent better decision- making for better platform to optimize the cost and for larger configurations.1 Advanced business outcomes. delivery of service. modernization techniques enable The zEnterprise System can be As clients look to rapidly develop intelligent reuse of assets and services, an integral part of this transformation, and deploy new services, many are reducing both the cost and development encompassing the latest mainframe looking to utilize a cloud-based time for new services. technology together with unique hybrid infrastructure to accelerate and assist in The third key element in the computing capabilities to give clients new these processes. The IBM zEnterprise transformation of infrastructure is freedom for deploying new and existing System builds on existing System z handling and gaining insight from large workloads. Both existing mainframe strengths to create an ideal environment data volumes. The zEnterprise system clients and businesses new to the for a private cloud, improving access builds upon the data-serving strengths mainframe can benefit from zEnterprise to key services across the enterprise. inherent in the mainframe by adding a technology in a phased approach. First Its huge scalability, industry-leading high-performance analytics engine that they can install a z114 or z196, depending virtualization and broad network works with IBM storage products to on their capacity requirements, for access allows many users from multiple create a comprehensive enterprise-wide running mission-critical applications, locations to access thousands of information system. Advanced data- for transaction or data serving, or for workloads within a single system; its modeling and analytics capabilities, based consolidating distributed workloads on-demand, automated provisioning on operational data, deliver new insights onto Linux on System z. Then they can and powerful measurement tools that are actionable within the timeframe deploy a zBX to take advantage of the enable new services to be deployed, of a current business transaction. They hybrid computing technologies and their resources to be reallocated, and accurate provide centralized, secure and scalable currently supported environments. chargeback and capacity planning. Its data serving for applications across high service levels can be maintained the enterprise, and provide unrivalled and its advanced capabilities for security, protection and availability of data, at rest resiliency and availability provide an or in the network, to provide peace of Simon Hares is in his 28th year at optimal environment for deploying mind to the business and its clients. IBM and is currently a worldwide marketing manager for System z. 1 DISTRIBUTED SERVER COMPARISON IS BASED ON IBM COST MODELING OF LINUX ON ZENTERPRISE VERSUS ALTERNATIVE DISTRIBUTED SERVERS. GIVEN THE MULTIPLE FACTORS IN THIS ANALYSIS SUCH AS UTILIZATION RATES, APPLICATION TYPE, LOCAL PRICING, ETC., SAVINGS MAY VARY BY USER.

To learn more about how to get started, talk to your IBM representative, or go to www.ibm.com/systems/freedombydesign.

ibmsystemsmag.com/mainframe JULY/AUGUST 2011 37 IBM VPs foresee another century of innovation

BY EVELYN HOOVER

Greg Lotko, vice president and business line executive for System z, discusses IBM’s history and future plans. PHOTOGRAPHY BY MATT CARR MATT BY PHOTOGRAPHY ver its storied 100-year history, IBM has strived to develop technology that solves complex problems. From a system that simplified and streamlined airline reservations to the mainframe that helped put a man on the moon to systems dedicatedO to researching the human genome—the company strives for innovation that matters. Hardware innovations have abounded—the PC, CISC to RISC and POWER* chips, to name a few. “I think IBM has always over the last 100 years been about delivering client business value—this is part of the name, Business Machines,” says Colin Parris, vice president and business IBM provides deep optimization line executive for Power Systems*. and deep integration between the hardware and the software. Certainly IBM Systems Magazine sat down with Parris and his counterpart on in System z—DB2* for z/OS*, CICS* the mainframe, Greg Lotko, vice president and business line executive for and IMS*, for example—our operating System z*, to learn a bit about IBM’s past but also to talk about the future system and middleware offerings and what clients of both Power* and System z servers can expect in terms exploit capabilities inherent in the hardware or firmware layer to provide of continuing innovation. differentiated value. When the rate and pace of IBM Systems Magazine: you could bring all your software, pro- innovation at the hardware level is Can you describe IBM’s legacy and grams and applications forward. equal to or similar to the rate and pace how that’s carried forward over the IBM has continued the innovation, of innovation at the software level, you last 100 years? invention and research, which has get something uniquely focused on Colin Parris: During its history, IBM resulted in significant enhancements delivering clear business capabilities. So has been looking at where the value and to the mainframe, including Parallel when you have these platforms— the obstacles are and removing those on Sysplex*, Linux* and specialty engines. System z and Power Systems—IBM a quest to provide the ultimate business Now, I look at the hybrid nature of the controls both the hardware and software value, which is the end value for the zEnterprise* System and the idea that and the rate of innovation. This is unlike client itself. So you’ve seen our business you can do heterogeneous computing the x86 platform where Intel* has a chip, progress from hardware into software wrapped in a mainframe paradigm—this you have VMware with the hypervisor, into services and managed services. Now is extreme innovation. you have Linux* or Windows* for clients are looking at cloud computing. operating systems, and the rate and pace IBM is once again guiding the industry ISM: The competition would lead people to of innovation aren’t aligned. With IBM, in “how you do it” in a manner that believe that hardware is just a commodity. it is aligned. makes sense for the end client using 100 What is your response to that? So the box does indeed matter. It’s years of integrity. It is easy to say it’s just a box. I a powerful tool because you can now Greg Lotko: There have been several think our boxes are extremely dif- change the entire innovation capability significant shifts, including going from ferentiated in the marketplace. Not delivered to clients as you can leverage vacuum tubes to transistors in the late everyone has the same box. Clearly the hypervisor and operating system and 1950s with the IBM 1401. That really if you look at System z or the Power* align them to support the innovation brought computing to the masses— platform, those are unique offerings changes in the box itself. much more broadly into businesses. In in the marketplace where each has a IBM drives innovation and the first year, we received more orders large client base deploying fit-for- invention across the company looking than we had planned for the lifetime of purpose workloads that excel over x86 at all facets of technology. When we get the product. Another very significant in some critical business metric— an idea about adding some capability to shift for the System z mainframe took whether it be performance, security, the environment, we ask ourselves these place in the 1960s when we introduced stability, resiliency, flexibility or some questions: Do we want to create a new the System 360 with the premise that other key characteristic. physical piece of hardware? Do we want

ibmsystemsmag.com/mainframe JULY/AUGUST 2011 39 to put that into the firmware? Do we launched the zEnterprise 114, which want it at the operating system level? is our follow-on to the System z10 Colin Parris started Greg Lotko started Do we want it at the middleware level? Business Class. It’s the midrange his IBM career in as a programmer in Having ownership across the technology offering from the zEnterprise family, research at the Financial Systems spectrum gives us not only the flexibility, which means you’ll be able to connect Watson Research for IBM’s corporate but also the capability to determine BladeCenter* Extensions (zBXs) to Center. He has headquarters. where it would be most optimally placed. it and get all of the advantages of the held a variety He has also held Unified Resource Manager (zManager) of executive positions in IBM ISM: How does the new zEnterprise as we’ve seen in the z196. development Global Services, System differ from its predecessors? positions in IBM Software First, the speed of the processor. ISM: Last year, IBM reorganized a bit, Software Group Group and now System z houses the industry’s bringing both the Power and System z and in Systems IBM Systems fastest uniprocessor. In addition, servers under General Manager Tom and Technology and Technology the redundant array of independent Rosamilia’s domain. What did the Group (STG). Group (STG). His memory (RAIM) brings RAID- restructuring mean for customers? He was named career in Software like striping to memory. Plus, our For our clients, this means IBM Vice President of Group started in middleware can exploit the more than can look across its two businesses and Technology for the Digital Media 100 compiler instructions pushed work with clients to the best of IBM corporate, space, and he down into the firmware. These are both collaboratively—from how we’re and also held a was director just a few of the advances in the core working with clients to how we’re variety of brand of information zEnterprise 196 (z196) server. working with the user community to jobs in STG and integration, IMS, We are also going back to water expanding how we’re working with Software Group. and DB2 for z/OS cooling. IBM has some clients that have Software Group, Global Services and Prior to joining and vice president hot spots in their data centers. We give the different divisions of IBM. There general manager of the warehouse them the ability to use water cooling— are many similarities and synergies Tom Rosamilia’s business. He came significantly more efficient for cooling in that the Power and mainframe team in July 2010, to Tom Rosamilia’s than air—with the new mainframe. platforms are unique from the rest of he ran all of System team in STG as We built upon the capabilities the marketplace. I think there are some Software and STG head of System z of the predecessors with greater commonalities and learning we can Lab Services. in July 2010. performance for z/OS and share to help our clients be successful. Linux workloads with greater I would echo what Greg said. efficiency—in the same I think there are so many synergies power and space footprint. between System z and Power and I’d be remiss if I where Power can be because of where didn’t talk about the real System z has been before that—it’s a game changer—the hybrid huge benefit to have us together. nature of the zEnterprise Historically, Power has benefited System—which allows significantly from System z. Virtualiza- for computing across tion at IBM started with System z. It a heterogeneous then got transferred to Power Systems environment. servers in PowerVM*. If you think And this about availability, it started in System z. month, we It’s now in PowerHA* technology with a derivative of what System z started with. If you look at the Coupling Facility, it’s a mainframe capability that moved into pureScale* into Power. There are significant benefits to having us close together. On the reverse, you see what zBX is doing by integrating

22 the Power blades. That again is a clear step in which Power is providing some capability to System z. Marketing has the world believing that the world exists on this commodity x86 play in which everything works off one architecture. But for client value, things have to be workload optimized. That’s why you have different cars, different spoons, et cetera—they serve different purposes for the overall benefit of delivering some business value or some human value. Because IBM has an organization together under Tom’s leadership, we now have a marketing arm under Doug Brown in which he’s focused on Smarter Computing, which tells the entire client base not to be fooled by the massive advertising that pushes out the message that one system is all that you need. It isn’t. Good point, Colin. The idea that x86 is the answer to everything, that one size fits all, is not reality. Look at the past and look to the future. We’ve got a thriving ecosystem and clients around System z and Power. Our results from the fourth quarter of 2010 and the first quarter of 2011 show that our clients are renewing and expanding their investments in the mainframe space. Clearly, the marketplace is not saying “one size fits all.” Certain competitors are trying to say that, but the results just don’t bear that out. (Note, this article was written before Q2 2011 financial results were available.)

ISM: Can you give readers a glimpse into the future for your respective platforms? Within the second half, the zEnterprise System will expand to include System x blades running both Linux and Windows. We are also starting the beta testing of version 2 of the IBM Smart Analytics Optimizer, which will leverage Netezza* technology.

For more on the z114, turn to page 34.

ibmsystemsmag.com/mainframe JULY/AUGUST 2011 41 2011 IBM Technical Conferences

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Learn from product developers and industry experts. Expand your IT education by attending one of the many technical conferences on our schedule for 2011. IBM conferences offer in-depth information on recent technical product announcements, tips and techniques you can apply immediately, hands-on labs, discounted certifi cation testing at select events, and provide a great opportunity to network with others.

DATE CONFERENCE LOCATION August 14 - 17 IBM Exceptional Web Experience Conference 2011 Sydney, Australia August 16 - 19 IBM Power Systems Technical Symposium Sydney, Australia October 3 - 7 IBM System z Technical University Miami, Florida October 10 - 14 IBM System Storage Technical University Lisbon, Portugal October 10 - 14 IBM System x Technical University Lisbon, Portugal October 10 - 14 2011 IBM Power Systems Technical University Miami, Florida October 10 - 14 IBM Exceptional Web Experience 2011 - Europe Berlin, Germany October 10 - 14 IBM European WebSphere Technical Conference Berlin, Germany October 23 - 27 Information On Demand 2011 Las Vegas, Nevada October 24 - 26 IBM Systems Technical Symposium - Brazil São Paulo, Brazil October 24 - 28 IBM Power Systems Technical University Copenhagen, Denmark Novenber 14 - 17 IBM IMS Technical Symposium 2011 Königstein, Germany November 15-17 System Storage Technical Symposium Melbourne, Australia November 28 - 30 2011 IBM Cloud Computing Technical Symposium Darmstadt, Germany

Early Bird registration discounts are available for many conferences REGISTER TODAY! ibm.com/training/conf/ Attention Exhibiting Sponsors: Exhibitor and sponsorship opportunities are available. For more information, visit our web site, click on the conference of your choice and then click on sponsor/exhibitor details. replenished significantly. This began with the announcement in April. You will also see more focus on Linux on Power. You’ll see us double down on that. I think our increased focus on Linux is going to be key. Lastly, you’ll see an intense focus —Greg Lotko, vice president and business line executive for System z* on some key workload delivery models, including cloud delivery models. And we’ll continue to expand the themes. The first theme will be around These elements are the focus of what capabilities of the Unified Resource the use of integrated solutions in which you’re going to see coming out of Power Manager. However, we will not lose sight we help optimize the capabilities of ISVs over these next three to four years. of the core value clients expect from and solutions integrators to provide System z: resiliency, availability and more integrated solutions. You’ll see a stability of the platform. While IBM will second focus on blades. Now that we expand capabilities and the hybrid nature see a significant portion of the market Evelyn Hoover is executive of the mainframe, in anything we do, moving toward the BladeCenter form editor of IBM Systems we’re going to preserve those core values. factor, you will see the performance of Magazine. Last year we defined the Power blades along with System Software Power Systems value proposition as performance redefined to move the platform from being a discussion about speeds and feeds, which was performance based, to being one that’s aligned to client value. We decided to focus on three things. The first is service agility. We have to find ways to decrease the time to value of a service for our clients. So you will find a selection of software, and systems software and firmware, and hardware capabilities coming together to decrease that time to value. WHAT’S THE BUZZ... The second thing you’re going The Destination z community is growing to see is increased focus on business and WE WANT YOU! resiliency. All manner of availability s CONNECT AND COLLABORATE WITH MAINFRAME will be increased as will business COLLEAGUES BUSINESS PARTNERS EDUCATORS AND )"-ERS resiliency. We are striving for things like zero downtime, which keeps at s RECEIVE NEWS, INFORMATION AND EDUCATION least some part of the machine active THROUGH NEW AND EMERGING MAINFRAME RESOURCES while it’s being repaired or during the s QUALIFY FOR MEMBER BENElTS replacement of entire subsystems. EVENTS AND ACTIVITIES Finally, we are going to find ways s LOOK FOR OUR NEW WEBSITE AND to improve IT economics. We’ll look at E.EWSLETTER LAUNCHING SOON some of the physical characteristics— thermal concerns, energy concerns or footprint concerns—as well as the JOIN Destination z TODAY at destinationz.org labor cost characteristics. We’re going to leverage System Software to reduce the labor costs. You’ll see the focus on those three capabilities against the backdrop of four

ibmsystemsmag.com/mainframe JULY/AUGUST 2011 43 Editor’s note: Throughout 2011, IBM is highlighting 100 icons of progress from the its past 100 years. This is a reprint of one of those highlights. For more, visit www.ibm.com/ibm100. IN THE 1920S, THE COMPUTER- business fell dramatically. Having boosted production and TABULATING-RECORDING hiring, it was caught with huge costs. Watson was forced to lay off employees and cut wages to keep the company afloat. COMPANY WASN’T VERY BIG Also during these years, he’d watched with growing alarm AND NOT VERY INTERNATIONAL, as C-T-R’s tabulating machines fell behind competing products. This was particularly vexing as he saw the tabulating business as BUT IT WAS A FAST-GROWING, key to the company’s future. Scales and coffee grinders weren’t small tech company with outsized ambitions. One of those going to make C-T-R a world-beating company. Watson saw was to be a global company, at a time when few companies that big companies were starting to experiment with tabulating thought that way. Thomas Watson Sr. began sending lieuten- machines to help run railroads, handle accounting at depart- ants overseas to start branch companies that would be run by ment stores, and keep track of production and inventories in local managers, an unusual approach when most companies factories. Collecting, sorting and disseminating information, he appointed Americans to run overseas operations. Inspired concluded, was going to be a big business. by broad company names like General Electric and General Watson eventually coaxed the company into a cooper- Motors, Watson changed C-T-R’s name to International ating team effort, ordering a merger of the experimental and Business Machines, emphasizing its global aspirations. engineering departments to better facilitate development In 10 years, from 1914 to 1924, Watson grew C-T-R from in 1918. He also opened up a research lab and hired top a $4 million dysfunctional conglomerate into an $11 million engineers, led by James Bryce, to invent and build the best company with an operating statement showing occasional tabulating, sorting and machines. And by 1924, he’d flights of double-digit returns. Watson invested in products put the company back on a more sustainable growth track. and factories. C-T-R’s salesmen morphed, in the image of That same year the chairman of C-T-R’s board of directors their new boss, into a cadre of well-dressed and well-trained retired and Watson became the undisputed leader of C-T-R. men in fresh white celluloid collars. The second industrial revolution was now in full swing They were still selling meat slicers, coffee grinders and in America. Mass production, installment buying and a scales along with more high-tech tabulating machines. But now dizzying array of inventions—television, the cathode ray there were Persian rugs on the floors of the showrooms, and an tube, frozen foods, electric sewing machines, dishwashers, expectation of bigger things to come. vacuum cleaners, irons, stoves, refrigerators and toasters—all C-T-R had grown so fast with the post-World War I of this stimulated the Roaring ’20s economy and fired the boom that by 1920, after an impressive business year, Watson imaginations of entrepreneurs. General Motors had just incautiously ordered his senior managers to double the size of overtaken the great Ford Motor Company in car production. the company’s business in 1921. But that year, a sharp economic United States Steel was one of the largest companies in the recession descended on the American economy, and C-T-R’s world, and General Electric had teamed up with American

ibmsystemsmag.com/mainframe JULY/AUGUST 2011 45 "" !( ! %

Deliver Mission Critical Business Services through IT

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Telephone & Telegraph to form RCA, which in turn would soon form NBC. Watson knew he would sell the Computing Scale part of his company WEBINAR sooner or later, and perhaps even the International Recording Company. That would remove the C and the R Delivering on the Promise from C-T-R. Also, it bothered him that C-T-R represented three divisions. He of Smarter Computing - wanted a name like General Motors or U.S. Steel, a name that would capture Optimize your Data Center the grandeur and vision of his thinking. He’d already opened several offices New System z announcements to enable in Europe, and had subsidiaries in new workloads through hybrid computing Canada and Latin America. Seven years earlier, in 1917, he’d consolidated three C-T-R subsidiaries in Canada under > WHO SHOULD ATTEND: C-level (CIO, CTO), IT Managers, the new name International Business IT Operations, System Architects Machines. It now struck him that this > Tuesday, July 21, 2011 – 10:00 CST should be the name of his growing company. On Feb. 14, 1924, he submitted > AGENDA: an application to list International With Smarter Computing, IBM has begun to describe a new and emerging era of information technology. It is quickly becoming Business Machines on the New York apparent that forward-thinking organizations have embraced this Stock Exchange, using the initials IBM. concept and are approaching computing in a different way. We One C-T-R shareholder, a bank vice will share with you innovative new System z hardware, software president from Hartford, Conn., wrote to and services designed and built on the concepts of Smarter Watson, saying: “The name Computing- Computing. We will share how modernizing existing workloads, Tabulating-Recording Company is to the and developing new workloads to optimize your infrastructure writer much more euphonious, and would can innovate your business. impress me as being a more impressive > Special Offer: Free ebook of Real Stories from our customers and substantial name than the one you Featuring have changed to, to wit: International Business Machines Company.” Ten-year-old Tom Watson Jr. remembers watching his father return home from work that very day. “[He] gave Greg Lotko Ray Jones Doug Rock mother [Jeannette Kittredge Watson] Featured Speaker Featured Speaker Moderator a hug, and proudly announced that the Vice President and Vice President, Publisher, IBM Business Line Executive, Worldwide System z Systems Magazine Computing-Tabulating-Recording System z, IBM software sales, IBM Company henceforth would be known by Register today at ibmsystemsmag.webex.com, click on “Event Center.” the grand name International Business Machines. I stood in the doorway of the living room thinking, ‘That little outfit?’ ” Over time, Tom Watson Jr. would make IBM one of the most recognized brand names in homes and offices in more than 170 countries.

ibmsystemsmag.com/mainframe JULY/AUGUST 2011 47 Tech Corner Programming, systems operations and more

Five-Fold Improvement

CICS TS V4.2 addresses ICS* Transaction Server (TS) version 4.2 delivers a customer needs smarter transaction-processing experience with new in fi ve key areas C and enhanced capabilities across fi ve major technology By Catherine Moxey areas. It offers a balanced range of capabilities, improving the effi ciency and scalability in its core set of functions as well as continuing to evolve into modern application and service- enablement styles. The release delivers on many customer demands and positions CICS to take full advantage of IBM zEnterprise* System.

CICS TS V4.2 offers extensions tasks in the system going above or below to 1) event-processing support, 2) a a specified percentage of the maximum modern and scalable Java* runtime, 3) allowed in the system, or transactions further strengthening of connectivity, abending. The system events of interest 4) exploitation of advanced features of can be specified to the system in a z/OS* and System z* to scale for increasing noninvasive way, using the Event Binding workloads, and 5) powerful manageability. Editor within the CICS Explorer. Among other event enhancements, Event-Processing a new synchronous emission mode 1Enhancements allows emission of the most critical Support for noninvasively capturing application events to be assured, with events from CICS has been enhanced in such events becoming an integral part many ways; the most significant is the of the application. If the event fails to be introduction of system events. This is emitted, the transaction will be abended. an important new capability, which can provide insight into your systems and Java Environment allow you to react immediately to status 2 Extensions changes of system resources. These system A new JVM server environment in CICS events are detected without using any uses a multithreaded model and is now the polling, providing immediate notification preferred choice for Java application usage. of changes such as files becoming disabled, A single JVM server can support hundreds closed, or failing to open, the number of of tasks executing Java simultaneously.

4822 JULY/AUGUST 2011 ibmsystemsmag.com/mainframe Java applications can be developed and temporary storage and transient data the option to allow routed work to be deployed using industry-standard Open requests over TCP/IP connections. By distributed more evenly across local Service Gateway Initiative (OSGi) also introducing threadsafe mirrors, the and remote regions, extending the bundles, developed using the CICS new version enables multithreading of high-availability options of CICS. Explorer Software Development Toolkit. requests over TCP/IP for a resource- The transaction tracking capability The OSGi support provides best-of-breed owning region. In other words, mirror allows tasks to be tracked as they management for Java applications in transactions that are started in response flow across CICS regions, providing CICS, providing application isolation to work arriving at a resource-owning understanding such as where a task and versioning, and simplified package region over an IP interconnectivity originated, the regions to which a redeployment without the need to recycle (IPIC) connection can be attached using transaction has been routed or why a the JVM. an open task control block (TCB). For transaction is suspended. The transaction- CICS Java support has also been file control and temporary storage, tracking information can be easily extended to use the latest 64-bit Java, this means that function-shipped visualized and followed using views in the the IBM 64-bit software developer’s requests can now be threadsafe, offering CICS Explorer. This allows, for example, kit (SDK) for z/OS, Java Technology potential throughput benefits. the topology of interrelated tasks in a Edition, V6.0.1. This removes CICSPlex to be explored. Transaction constraints on heap sizes and allows Scalability tracking can be a significant aid in a greater number of JVMs per CICS 4 Extensions auditing and problem determination, and region. This extension also offers CICS TS V4.2 continues to extend the in the diagnosis of business applications. compelling performance improvements threadsafe open transaction environment In addition to those already when running on IBM zEnterprise 196* in other ways, with more than a dozen mentioned in this article, other (z196) hardware. commands added to the set of threadsafe enhancements to the CICS Explorer for CICS APIs, and a new concurrency- CICS TS V4.2 include column sorting Connectivity required program attribute, which can in administrative and operations views, 3 Improvements increase use of open TCBs and hence and wizards to simplify the setting up The JVM server environment has enabled throughput for applications coded to of Atom feeds. an enhancement to CICS Web-services threadsafe standards. In addition, access connectivity, offering Apache Axis2 to IMS* 12 over the CICS IMS Database Across-the-Board Improvements as an alternative simple object access Control (CICS-DBCTL) will run on Ultimately, CICS Transaction Server protocol (SOAP) engine. Use of the Java an open TCB, providing CPU savings V4.2 offers many features, from enabling technology-based Axis2 stack allows and throughput benefits for threadsafe more applications and more modern some of the Web-services processing in applications that issue EXEC DLI and styles of applications, to simplifying the CICS to be eligible for offload to System z CALL DLI requests. management of the applications and Application Assist Processors (zAAP). This new release extends system, to improving the scalability Connectivity is a strength for exploitation of the 64-bit capabilities of and availability of the system and CICS, and in particular for the System z servers. In-memory temporary applications. For more information, visit continued exploitation of TCP/IP storage queues and the internal trace http://bit.ly/cicsts42. CICS TS V4.2 is a protocols for Web services and CICS- table can now reside in 64-bit storage, balanced release that offers value across to-CICS communications. An option and along with use of 64-bit storage for the broad spectrum of users. to reuse outbound HTTP connections many CICS internal control structures, can reduce the overhead of opening this provides more virtual storage below and closing new connections for each the 2 GB bar for use by applications. request, and the number of inbound Catherine Moxey is an IBM persistent HTTP connections can now Management senior technical staff member be controlled. 5 Enhancements in CICS strategy and planning, CICS TS V4.2 further extends IP CICS workload management now based at IBM Hursley. She has more than 20 years of development experience. interconnectivity to include support offers location-neutral workload- for function shipping of file control, management algorithms, which provide

Ian Mitchell and Fraser Bohrn contributed For more on CICS updates, see Trends, p. 26. to this article.

ibmsystemsmag.com/mainframe JULY/AUGUST 2011 49 Solutions What’s new in the marketplace

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100 Years of Innovation

his is IBM’s centennial year. It’s “mission critical” was born. Data from In February, that system—running on T a significant milestone: No other the (Apollo 11 lunar module as it POWER7* systems and called (Watson company in the industry has ever approached the first moon landing was after IBM’s founder—competed and reached it, and few enterprises have processed by an IBM System/360, and won against two of the most successful existed as long. Why has IBM survived, the same system calculated liftoff data contestants on the “Jeopardy!” TV quiz and thrived, for so many years? Of the to ensure the astronauts’ safe return show. The technology developed for many reasons, one stands out: continuous to earth. (System/360 ushered in the Watson is destined to help professionals innovation. That’s what founder Thomas era of computer compatibility, and its in (healthcare and other industries Watson Sr. believed would set his present-day successor, the zEnterprise* make critical and timely decisions by company apart. It’s what he wanted to server, has taken that compatibility to delivering knowledge and insight from instill in every employee with his famous new levels. vast amounts of information. phrase, (“THINK*.” One hundred years of innovation IBM has been a part of mission- have produced a far-reaching record of achievements that go well beyond the critical systems since the term technologies and products that most “mission critical” was born. people associate with IBM—things like electronic calculators, (Selectric —Tom Rosamilia typewriters, AS/400* and (mainframe computers, (automated test scoring and the ( IBM established the first corporate We have plenty of achievements programming language. laboratory dedicated to pure scientific from the past century to celebrate. Much of the work we’ve done has research in 1944. Scientists used But this centennial year isn’t just benefited the world at large in many machines previously dedicated to an occasion to celebrate IBM’s past. areas. For example, in 1981 three IBM accounting to investigate everything We’re looking ahead and engaging scientists discovered a process to use from atomic fission to the moon’s with others around the globe to share the newly-invented (excimer laser as orbit. Today, eight IBM labs work with perspectives and deepen our collec- the foundation for LASIK and PRK government and university research labs tive understanding of what people, eye surgery. In 2005, IBM and the worldwide. That bedrock commitment companies and governments must do National Geographic Society began to research laid the groundwork for a to succeed in this globally-integrated, gathering human DNA from across the tradition of grand challenges intended to technology-infused world. One world to examine ancestral roots for advance the science of computing. hundred years of innovation demon- the (Genographic Project, enabling In 1997, IBM Research developed strate that IBM isn’t only a company; researchers to draw a more complete (DEEP BLUE*, the chess-playing it’s an important institution. picture of humanity’s migratory history. system that successfully competed against IBM has played a key role in the reigning world champion. Four years Tom Rosamilia, space exploration, which in turn has ago, IBM researchers set out to build Power and z Systems General Manager spawned countless innovations in many a computer system to master natural- industries. IBM has been a part of language processing through advances Learn more mission-critical systems since the term in question-and-answer technology. about IBM’s role in the advances marked with a ( at

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Paying It Forward

Iris Rivera mentors tomorrow’s engineers By Morgon Mae Schultz

rowing up, IBM Software Engineer Iris Rivera loved Bernice Casey, who introduced her to to watch her dad tinker with electronics, plumbing the Society of Women Engineers and G showed her that being a well-rounded and cars. He’s a retired master carpenter, but Rivera professional takes more than technical calls him a “true engineer at heart”—a tenacious learner and skills. “I have never met an executive who is equally passionate about people as the problem-solver. She inherited his drive to solve problems, not business,” Rivera says of Casey. “I learned just as an engineer but also in the scientifi c community. from Bernice that you can be enthusiastic and energetic and still be well respected.” Rivera, who specializes in user- the STEM students that we need. It was a gift of mentorship that centered design of System z* software, Because the foundation of America … Rivera pays forward every day. She’s helped start zNextGen, the user group is engineering,” Rivera adds. gratified whenever an “a-ha!” moment for emerging mainframe professionals. As society benefits from ubiquitous passes over a class she’s teaching. Or She belongs to the Society of Hispanic information, Rivera worries a quick- when a young woman whose family Professional Engineers, teaches answer culture could undermine the had told her to give up school landed an collaboration and professional growth thirst for learning that made such internship at NASA. That student called at Rensselaer Polytechnic Institute technology possible. But she knows Rivera to thank her for believing in her and leads professional-development from experience that mentors can help when no one else did. Another protege workshops at the University of students fall in love with math and wrote: “I hope I can inspire others as California Merced. In every role, science. Rivera brought home Cs in math much as you’ve inspired me.” she meets aspiring engineers and during high school. But as an adult, she “Iris has a special rapport with young often mentors them during her free met a precalculus teacher at Schenectady engineers that always impresses me,” time, reviewing résumés and offering County Community College who gave Casey says. Rivera says some folks just encouragement, sometimes until 3 a.m. her the tools to excel. Later, she would need confidence, and she wants to help Rivera seems determined to tutor students in differential equations them find it. Her father taught her that the spread her passion for learning and laugh while she did it. “My husband best part about life is helping people. “It’s to as many people as she can. It’s would be like, ‘How do you enjoy it so really my high. I can’t explain it.” her way of attacking what she and much?’ I’m very passionate about it.” others—including retired IBM VP In her late 20s, Rivera left a job Nick Donofrio—call a crisis in U.S. in mechanical engineering design to Morgon Mae Schultz education: lackluster performance complete a four-year degree. Snapped is a contributing editor for in science, technology, engineering up before graduation by IBM, where IBM Systems Magazine, and math (STEM) disciplines despite she’d served in a student co-op position, Mainframe edition. projected job growth in those areas. Rivera met IBM Distinguished Engineer “We are not growing the engineers, Iris Rivera talks about the start of zNextGen: http://youtu.be/VZH7kJMCsX8

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