Resource Guide for Individuals Experiencing Homelessness

The following is a guide of available resources for individuals in Richmond experiencing homelessness during the COVID-19 pandemic. All information in this guide is accurate as of March 1, 2021. If you are looking for additional information or resources, please call 2-1-1. COVID-19 Information and Services 9-1-1 If you are experiencing the following severe COVID-19 symptoms, please call 9-1-1 or go directly to your nearest emergency department: • Severe difficulty breathing • Severe chest pain • Having a very hard time waking up • Feeling confused • Losing consciousness The Richmond Primary Care Network (PCN) Phone Triage Service 604-278-9711 ext. 4153 Provides health information and resources for COVID-19 related concerns, Monday to Friday, 9:00am to 6:00pm. This service is available in multiple languages and is open to all Richmond Residents. HealthLinkBC 8-1-1 A free of charge provincial health information and advice phone line. You may call with any questions or COVID-19 related concerns. Outreach Services CHIMO Community Services 604-279-7077 or [email protected] Information and support services including assistance with housing and benefit applications, homelessness prevention program, and rent bank. CHIMO outreach workers are available to connect over phone or e-mail. Turning Point Recovery Society—Outreach And Resource Support Program 604-644-7247 Outreach support for substance use and mental health programs and services. Outreach workers are on-site at Brighouse Park (corner of Minoru and Granville beside the lacrosse box) from Monday to Thursday from 12:00pm to 1:00pm handing out bagged lunches and other needed supplies. Outreach workers are also available by phone during regular office hours, 9:00am to 5:00pm from Monday to Friday. Crisis Lines Crisis Line—Chimo Community Services 604-279-7070 Free and confidential crisis support; open 8:00am to midnight 7 days a week. Greater Vancouver Crisis Line 604-872-3311 Free and confidential crisis support and suicide intervention; open 24/7. Counselling Services Richmond Mental Health and Substance Use 604-204-1111 Vancouver Coastal Health number to call for all mental health and substance use services in Richmond. Available for all ages. Translation available. Shelter Salvation Army—Richmond House Shelter 604-276-2490 | 12040 Horseshoe Way The shelter provides emergency shelter spaces for women and men. The facility also provides three meals a day, recreation activities and other practical assistance. Please call ahead to check space availability. Food and Meal Services Please see the map for food and meal services currently available in Richmond. Public Washrooms Please see the map for washrooms currently open to the public. Boundary Rd Boundary

Food and Meal Services in Richmond No. 9 Rd 9 No.

Arm Fraser River Canada Line

North No. 8 Rd 8 No. Public Transit

1 Arm Fraser River Fraser Arm

.75 South South .50 kilometre .25 0

Highway 91 No. 7 Rd 7 No. No. 6 Rd 6 No. unnel T

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George Massey

Knight Street St Knight Highway 99 99 Highway

1 No. 5 Rd 5 No.

Shell Rd Shell Shell Rd Shell

Bridgeport Rd Cambie Rd Rd 4 No.

ay Garden City Rd City Garden illiams Rd Blundell Rd Alderbridge W Francis Rd W Steveston Hwy Bridge Oak Street

6 No. 3 Rd 3 No. Bridge Airport Connector Moray Bridge Bridge Channel Arthur Laing 7 2

5 Gilbert Rd Gilbert Bridge

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City of Richmond—No or Low Cost Community Meals and Food Programs geon Bank geon See next page for listing of no or low cost communityStur meals and food program locations. No or Low Cost Community Meals and Food Program Locations as of March 1, 2021 604-274-2811 604-271-5609 604-271-5609 604-271-5609 604-238-8450 604-278-2770 604-303-6844 Phone 604-276-8834 604-279-7020 or call 2-1-1 604-244-7377 Contact school Contact school (604) 241-9270 Phone Sunday p.m. By appointment Wednesday and Thursday, and Thursday, Wednesday 6:00 p.m. Monday to Thursday and Saturday, 10:00 a.m. to 3:00 p.m. line available Express Monday 3:30 p.m. to 5:00 Tuesday 3:30 p.m. to 5:00 10:00 a.m. to Monday to Friday, 2:00 p.m. 5:30 p.m. to 6:30 Tuesdays Fridays 11:30 a.m. to 12:30 p.m. Noon to Monday to Thursday, 1:00 p.m. Schedule Clubhouse members Seniors Applications for garden plots accepted Applications for garden For students and their families identified by the School District For students and their families identified by the School District Open to all Richmond residents in need Open to all Richmond residents Homeless and at-risk Eligibility Homeless and at-risk Regular house-bound clients only All are welcome All are Phone ahead of time to register. First timers: Bring ID, mail with shopping bags. address, Phone ahead of time to register. First timers: Bring ID, mail with shopping bags. address, Phone ahead of time to register. First timers: Bring ID, mail with shopping bags. address, welcome All are welcome All are Regular clients only • • • • • • • • • • • • Eligibility Please call By request Varied, please call Varied, Bi-weekly delivery or pick-up times arranged by the School District Minimum of 3 lunches per week. Tuesday and Thursday delivery Tuesday Monthly Schedule Sandwich meal and provisions Sandwich meal and provisions no cost delivery, no cost Food hamper delivery, Take-out meals, no cost Take-out food hamper for Pre-packed pick-up, no cost food hamper for Pre-packed pick-up, no cost food hamper for Pre-packed pick-up, no cost walk-ins welcome Drive-through, meals for pick-up, low Prepared cost no cost away hot dinner, Take away hot lunch, no cost Take Bagged lunches, no cost • • • • • • • • • • • Service Provided Meal delivery for vulnerable members some on-site meals only, Grocery Shop by phone Grocery meal delivery Prepared(frozen) Community Gardens Grocery bags provided for students bags provided Grocery Meals in Schools Meals on Wheels, no cost Gift Cards Grocery Service Provided 10200 No. 5 Road 5800 Cedarbridge Way Richmond Food Hub, SE West corner Francis and No. 1 Rd. Daniels Rd. Depot at Peace 11571 Daniels Mennonite Church, Rd. 7191 Granville Ave. 7260 St. Albans Road Brighouse Park 7000 Minoru Blvd. Service Location Organization on Five Church Richmond Food Bank Richmond Food Bank Richmond Food Bank at Seniors Centre for Active Living Minoru Centre St. Albans Church Point Recovery Society Turning Pathways Clubhouse 8111 Granville Ave. Richmond Cares, Richmond Gives Richmond Cares, Richmond Food Security Society Richmond School District The Kehila Society 2 3 4 5 6 7 1 Organization No or Low Cost Community Meals and Food Program Locations as of March 1, 2021 Locations as of March No or Low Cost Community Meals and Food Program in Richmond, including the following: supporting No and Low Cost Meals Food Programs Many other organizations are

Public Washrooms in Richmond Boundary Rd Boundary MARCH 25, 2020 MARCH 25,

15 No. 9 Rd 9 No. 1 .75 Canada Line Washroom Portable Washroom/Shower .50 kilometre .25 Public Transit 0

Arm Fraser River

North

No. 8 Rd 8 No.

Arm Fraser River Fraser Arm South South

Highway 91 No. 7 Rd 7 No.

21 No. 6 Rd 6 No. unnel T

Bridge

George Massey

Knight Street St Knight Highway 99 99 Highway

10 No. 5 Rd 5 No. 19

Shell Rd Shell Shell Rd Shell 32

Bridgeport Rd Cambie Rd Rd 4 No. 28 16 ay 1

7 Garden City Rd City Garden illiams Rd 26 Blundell Rd Alderbridge W Francis Rd W Steveston Hwy Bridge Oak Street 23

5 No. 3 Rd 3 No. Bridge Airport Connector Moray Bridge Bridge Channel 20 Arthur Laing

34 17 Gilbert Rd Gilbert 24 22 Bridge 12 Dinsmore 18 2

11 ve Rd 2 No. A 13 Bridge

No. 2 Road r

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geon Bank geon Stur City of Richmond—Public Washrooms See next two pages for locations and hours of public washrooms in Richmond. Park Male Female Showers Hours Park Male Female Showers Hours

7am to 30 minutes 1 Alexandra Neighbourhood Park 6am to 10pm 19 Nature House ✓ ✓ ✓ ✓ prior to sunset 7am to 30 minutes 2 Blundell Park 20 No. 3 Rd/South Dyke 6am to 10pm ✓ ✓ prior to sunset ✓ ✓

3 Blundell/West Dyke 6am to 10pm 21 No. 7 Rd Pier 6am to 10pm ✓ ✓ ✓ ✓

4 Branscombe House 6am to 10pm 22 Richmond High School Portable Toilet 24 hours a day ✓ ✓ 7am to 30 minutes 7am to 30 minutes 5 Brighouse Park 23 Palmer Fieldhouse ✓ ✓ prior to sunset ✓ ✓ prior to sunset 7am to 30 minutes 6 Britannia Shipyards 24 Sea Island (Burkville) Portable Toilet 24 hours a day ✓ ✓ prior to sunset Scout/Guide Campsite 7am to 30 minutes 7 Garden City North Park 6am to 10pm 25 ✓ ✓ Woodward’s Landing ✓ ✓ prior to sunset 7am to 30 minutes 8 Garry Point Park 6am to 10pm 26 South Arm Park (adjacent pool) ✓ ✓ ✓ ✓ prior to sunset Steveston Community Centre 7am to 30 minutes 9 Hugh Boyd Park -turf Portable Toilet 24 hours a day 27 (exterior north side of centre) ✓ ✓ ✓ prior to sunset 7am to 30 minutes 10 King George Park 28 Tait Waterfront 6am to 10pm ✓ ✓ prior to sunset ✓ ✓ 7am to 30 minutes Terra Nova / North Dyke & 11 London Field House 29 6am to 10pm ✓ ✓ prior to sunset Playground ✓ ✓ 7am to 30 minutes 12 London Heritage Farm 30 Terra Nova Middle Arm 6am to 10pm ✓ ✓ prior to sunset ✓ ✓ 7am to 30 minutes 13 London Landing/South Dyke 6am to 10pm 31 Terra Nova Park (Red Barn) ✓ ✓ ✓ ✓ prior to sunset 7am to 30 minutes 14 McDonald Beach 32 Thomas Kidd 6am to 10pm ✓ ✓ prior to sunset ✓ ✓

15 McLean Park 6am to 10pm 33 Thompson Community Centre Portable Toilet 24 hours a day ✓ ✓ 7am to 30 minutes 16 McNair Park 34 Middle Arm Park 6am to 10pm ✓ ✓ ✓ prior to sunset ✓ ✓ 7am to 30 minutes 17 Minoru Park (by Bowling Green) 6am to 10pm 35 West Richmond Pitch and Putt ✓ ✓ ✓ ✓ prior to sunset West Richmond Community Minoru Centre for Active Living 7am to 30 minutes 7am to 30 minutes 18 36 Centre (exterior east side of (exterior north side of centre) ✓ ✓ ✓ prior to sunset prior to sunset centre) ✓ ✓ Park Male Female Showers Hours Park Male Female Showers Hours

3 Blundell/West Dyke 6am to 10pm 21 No. 7 Rd Pier 6am to 10pm ✓ ✓ ✓ ✓