Resource Guide for Individuals Experiencing Homelessness
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Resource Guide for Individuals Experiencing Homelessness The following is a guide of available resources for individuals in Richmond experiencing homelessness during the COVID-19 pandemic. All information in this guide is accurate as of March 1, 2021. If you are looking for additional information or resources, please call 2-1-1. COVID-19 Information and Services 9-1-1 If you are experiencing the following severe COVID-19 symptoms, please call 9-1-1 or go directly to your nearest emergency department: • Severe difficulty breathing • Severe chest pain • Having a very hard time waking up • Feeling confused • Losing consciousness The Richmond Primary Care Network (PCN) Phone Triage Service 604-278-9711 ext. 4153 Provides health information and resources for COVID-19 related concerns, Monday to Friday, 9:00am to 6:00pm. This service is available in multiple languages and is open to all Richmond Residents. HealthLinkBC 8-1-1 A free of charge provincial health information and advice phone line. You may call with any questions or COVID-19 related concerns. Outreach Services CHIMO Community Services 604-279-7077 or [email protected] Information and support services including assistance with housing and benefit applications, homelessness prevention program, and rent bank. CHIMO outreach workers are available to connect over phone or e-mail. Turning Point Recovery Society—Outreach And Resource Support Program 604-644-7247 Outreach support for substance use and mental health programs and services. Outreach workers are on-site at Brighouse Park (corner of Minoru and Granville beside the lacrosse box) from Monday to Thursday from 12:00pm to 1:00pm handing out bagged lunches and other needed supplies. Outreach workers are also available by phone during regular office hours, 9:00am to 5:00pm from Monday to Friday. Crisis Lines Crisis Line—Chimo Community Services 604-279-7070 Free and confidential crisis support; open 8:00am to midnight 7 days a week. Greater Vancouver Crisis Line 604-872-3311 Free and confidential crisis support and suicide intervention; open 24/7. Counselling Services Richmond Mental Health and Substance Use 604-204-1111 Vancouver Coastal Health number to call for all mental health and substance use services in Richmond. Available for all ages. Translation available. Shelter Salvation Army—Richmond House Shelter 604-276-2490 | 12040 Horseshoe Way The shelter provides emergency shelter spaces for women and men. The facility also provides three meals a day, recreation activities and other practical assistance. Please call ahead to check space availability. Food and Meal Services Please see the map for food and meal services currently available in Richmond. Public Washrooms Please see the map for washrooms currently open to the public. City of Richmond—No or Low Cost Community Meals and Food Programs Food andMealServicesinRichmond locations. See nextpage forlistingofnoorlowcost communitymealsandfood program Arthur Laing Oak Street Bridge Bridge Knight Street Bridge Vancouver International North Airport Arm Fraser River Airport Connector Bridge Bridgeport Rd Moray Channel Bridge 4 No. 7 Rd Cambie Rd Knight St Dinsmore Bridge Alderbridge Way Boundary Rd No. 2 Road Highway 91 Mid Bridge dle Arm Fraser River 2 Shell Rd Westminster Hwy Garden City Rd 5 No. 9 Rd Granville Ave No. 8 Rd 7 6 Highway 99 ve Blundell Rd A Railway geon Bank No. 6 Rd No. 4 Rd No. 2 Rd No. 3 Rd No. 1 Rd Gilbert Rd No. 5 Rd Stur Francis Rd Arm Fraser River 3 South Shell Rd Williams Rd 1 Steveston Hwy George Massey 0 .25 .50 .75 1 Public Transit Tunnel kilometre Canada Line No or Low Cost Community Meals and Food Program Locations as of March 1, 2021 Program LocationsasofMarch1,2021 No orLowCostCommunityMealsandFood Organization Service Location Service Provided Eligibility Schedule Phone Wednesday and Thursday, Church on Five 10200 No. 5 Road • Take-out meals, no cost • All are welcome 604-274-2811 1 6:00 p.m. • Phone ahead of time to register. Monday to Thursday and Saturday, • Pre-packed food hamper for Richmond Food Bank 5800 Cedarbridge Way • First timers: Bring ID, mail with 10:00 a.m. to 3:00 p.m. 604-271-5609 2 pick-up, no cost address, shopping bags. Express line available • Phone ahead of time to register. West Richmond Food Hub, SE • Pre-packed food hamper for Richmond Food Bank • First timers: Bring ID, mail with Monday 3:30 p.m. to 5:00 p.m. 604-271-5609 3 corner Francis and No. 1 Rd. pick-up, no cost address, shopping bags. Daniels Rd. Depot at Peace • Pre-packed food hamper for • Phone ahead of time to register. Tuesday Richmond Food Bank Mennonite Church, 11571 Daniels pick-up, no cost • First timers: Bring ID, mail with 604-271-5609 4 3:30 p.m. to 5:00 p.m. Rd. • Drive-through, walk-ins welcome address, shopping bags. Seniors Centre at • Prepared meals for pick-up, low Monday to Friday, 10:00 a.m. to 7191 Granville Ave. • All are welcome 604-238-8450 5 Minoru Centre for Active Living cost 2:00 p.m. • Take away hot dinner, no cost Tuesdays 5:30 p.m. to 6:30 p.m. • All are welcome • Take away hot lunch, no cost Fridays 11:30 a.m. to 12:30 p.m. 6 St. Albans Church 7260 St. Albans Road 604-278-2770 • Sandwich meal and provisions • Homeless and at-risk Sunday p.m. delivery, no cost Monday to Thursday, Noon to • Regular clients only • Bagged lunches, no cost 1:00 p.m. Brighouse Park Turning Point Recovery Society 604-303-6844 7 7000 Minoru Blvd. • Regular house-bound clients • Food hamper delivery, no cost By appointment only Many other organizations are supporting No and Low Cost Meals and Food Programs in Richmond, including the following: Organization Service Provided Schedule Eligibility Phone Pathways Clubhouse Meal delivery for vulnerable members Please call Clubhouse members 604-276-8834 8111 Granville Ave. only, some on-site meals Grocery Shop by phone Richmond Cares, Richmond Gives By request Seniors 604-279-7020 or call 2-1-1 Prepared(frozen) meal delivery Richmond Food Security Society Community Gardens Varied, please call Applications for garden plots accepted 604-244-7377 Bi-weekly delivery or pick-up times For students and their families identified Grocery bags provided for students Contact school arranged by the School District by the School District Richmond School District For students and their families identified Meals in Schools Minimum of 3 lunches per week. Contact school by the School District Meals on Wheels, no cost Tuesday and Thursday delivery Open to all Richmond residents in need The Kehila Society (604) 241-9270 Grocery Gift Cards Monthly Homeless and at-risk City of Richmond—Public Washrooms Public Washrooms inRichmond Public Washrooms See next two pages for locations and hours of public washrooms inRichmond. See nexttwopagesforlocations andhoursofpublicwashrooms 14 Arthur Laing Oak Street 21 Bridge Bridge Knight Street Bridge Vancouver International 28 North Airport Arm Fraser River Airport Connector Bridge Bridgeport Rd 24 Moray Channel Bridge No. 7 Rd 10 Knight St 34 1 Cambie Rd Dinsmore Bridge Alderbridge Way Boundary Rd No. 2 Road Highway 91 Mid Bridge 29 dle Arm Fraser River 19 15 30 17 Shell Rd 31 Westminster Hwy 33 7 18 Garden City Rd No. 9 Rd Granville Ave 5 No. 8 Rd 22 Highway 99 2 ve Blundell Rd 3 A 23 Railway geon Bank No. 6 Rd No. 4 Rd No. 2 Rd No. 3 Rd No. 1 Rd 9 Gilbert Rd No. 5 Rd Stur Francis Rd Arm Fraser River 36 35 16 South 11 26 Shell Rd Williams Rd 32 4 Steveston Hwy 8 Washroom 27 Portable George Massey 6 25 Tunnel 13 Washroom/Shower 12 0 .25 .50 .75 1 20 kilometre Public Transit Canada Line MARCH 25, 2020 Park Male Female Showers Hours Park Male Female Showers Hours 7am to 30 minutes 1 Alexandra Neighbourhood Park 6am to 10pm 19 Nature House ✓ ✓ ✓ ✓ prior to sunset 7am to 30 minutes 2 Blundell Park 20 No. 3 Rd/South Dyke 6am to 10pm ✓ ✓ prior to sunset ✓ ✓ 3 Blundell/West Dyke 6am to 10pm 21 No. 7 Rd Pier 6am to 10pm ✓ ✓ ✓ ✓ 4 Branscombe House 6am to 10pm 22 Richmond High School Portable Toilet 24 hours a day ✓ ✓ 7am to 30 minutes 7am to 30 minutes 5 Brighouse Park 23 Palmer Fieldhouse ✓ ✓ prior to sunset ✓ ✓ prior to sunset 7am to 30 minutes 6 Britannia Shipyards 24 Sea Island (Burkville) Portable Toilet 24 hours a day ✓ ✓ prior to sunset Scout/Guide Campsite 7am to 30 minutes 7 Garden City North Park 6am to 10pm 25 ✓ ✓ Woodward’s Landing ✓ ✓ prior to sunset 7am to 30 minutes 8 Garry Point Park 6am to 10pm 26 South Arm Park (adjacent pool) ✓ ✓ ✓ ✓ prior to sunset Steveston Community Centre 7am to 30 minutes 9 Hugh Boyd Park -turf Portable Toilet 24 hours a day 27 (exterior north side of centre) ✓ ✓ ✓ prior to sunset 7am to 30 minutes 10 King George Park 28 Tait Waterfront 6am to 10pm ✓ ✓ prior to sunset ✓ ✓ 7am to 30 minutes Terra Nova / North Dyke & 11 London Field House 29 6am to 10pm ✓ ✓ prior to sunset Playground ✓ ✓ 7am to 30 minutes 12 London Heritage Farm 30 Terra Nova Middle Arm 6am to 10pm ✓ ✓ prior to sunset ✓ ✓ 7am to 30 minutes 13 London Landing/South Dyke 6am to 10pm 31 Terra Nova Park (Red Barn) ✓ ✓ ✓ ✓ prior to sunset 7am to 30 minutes 14 McDonald Beach 32 Thomas Kidd 6am to 10pm ✓ ✓ prior to sunset ✓ ✓ 15 McLean Park 6am to 10pm 33 Thompson Community Centre Portable Toilet 24 hours a day ✓ ✓ 7am to 30 minutes 16 McNair Park 34 Middle Arm Park 6am to 10pm ✓ ✓ ✓ prior to sunset ✓ ✓ 7am to 30 minutes 17 Minoru Park (by Bowling Green) 6am to 10pm 35 West Richmond Pitch and Putt ✓ ✓ ✓ ✓ prior to sunset West Richmond Community Minoru Centre for Active Living 7am to 30 minutes 7am to 30 minutes 18 36 Centre (exterior east side of (exterior north side of centre) ✓ ✓ ✓ prior to sunset prior to sunset centre) ✓ ✓ Park Male Female Showers Hours Park Male Female Showers Hours 7am to 30 minutes 1 Alexandra Neighbourhood Park 6am to 10pm 19 Nature House ✓ ✓ ✓ ✓ prior to sunset 7am to 30 minutes 2 Blundell Park 20 No.