Monthly Performance Pack October 2015
Mimmi Andersson, BBC iPlayer BBC Communications 07725641207 | [email protected] Monthly summary – October 2015
• 313 million TV and radio requests for programmes on BBC iPlayer in October. As the nights draw in, TV increases in appeal and there were 15m more TV requests than in October last year.
• Requests from computers, mobiles and tablets all increased this month (up +5%, 9% and 8% respectively).
• The Apprentice topped the programmes list this month with Episode 2 receiving 1.9 million requests. Exclusively available on BBC iPlayer, Matt Edmondson's Meet the Candidates also performed well, with 1.1m requests. The stars of the Autumn schedule, Doctor Foster and The Great British Bake Off had their final episodes in October and these also performed strongly.
• The News Quiz proved particularly popular this month, making up four of the top five requested radio programmes. Ken Bruce also featured heavily as well as the usual mix of the Radio 1 and Radio 2 Breakfast Shows.
• Note: we have included September top 20 tables in this report as well as October, since data issues prevented us from publishing a report in September 2015.
Consistent with previous months: • The profile of BBC iPlayer users has evened out over time in terms of male/female ratio, but remains strongly under- 55 in terms of age, which is younger than the typical TV viewer or radio listener’s profile (although more in line with home broadband users).
• BBC iPlayer is used for TV at roughly the same time of day as linear TV viewing, although there is proportionally more daytime and late-peak use. For radio, BBC iPlayer is used far more in daytime than traditional radio listening, which peaks at breakfast-time.
Slide 2 Index
Page Content 4-6 Monthly BBC iPlayer requests by media type 7 Weekly BBC iPlayer unique browsers by media type 8-10 Weekly requests by media and device type 11 TV and radio requests - live vs catch-up 12 Notes about the data in this report 13 Top TV programmes 14 Top radio programmes 15 Top Off Schedule Episodes 16 Use of BBC iPlayer for TV by time of day 17 Use of BBC iPlayer for radio by time of day 18 Profile of BBC iPlayer users 19 Glossary
Slide 3 * Please Please * Total monthly BBC iPlayer requests across all across BBC iPlayer requestsmonthly Total * In September, TV request figures inflated, to were request figures slide refer details for please TVIn 12 *September, due tochanges made toradio streaming services in appeal and there were 15m more TVrequests than in October last year. Radio There were Millions of requests per month 16 45 62 refer to slide refer toslide Jan 09 Feb 18 50 69 Mar 27 52 78 Apr 24 52 76 programmes radio for Requests programmes TV for Requests May 25 55 81 Jun 25 51 76 313 Jul 26 62 87 12 Aug 25 59 85 million TVmillion and radio requests for programmes BBC iPlayer on in
for guide for guide Sept 26 61 87 Oct 26 71 97 Nov 29 78 107 Dec 28 86 114 Jan 10 32 88 120
notes Feb 30 87 116 Mar 33 84 118 Apr 30 93 123
May 33 97 130 Jun 31 86 117 Jul 27 87 114 Aug 28 91 119 Sep 28 86 114 Oct 31 108 139 Nov 32 109 141 Dec 32 114 145 Jan 11 35 127 162 Feb 32 117 148 Mar 38 122 160 Apr 33 108 141 May 37 122 159 Jun 36 120 157 Jul 37 117 153 Aug 40 115 155 Sep 40 113 153 (findout more on the Oct 44 134 178 Nov 46 139 185 Dec 44 143 187 Jan 12 46 145 191 Feb 46 146 192
Slide Slide Mar 48 142 190 Apr 45 140 185 Measurement Measurement
4 May 49 138 187 Jun 42 125 167 Jul 45 130 175 correction Aug 46 151 196 Sep 50 150 199 Oct 49 165 213
Nov 40 167 207 Off
Dec 42 174 217 Internet BBC blog - schedule episode data data episode schedule
Jan-13 61 212 272 January fromincluded Feb 68 194 262 Mar 72 200 272
Apr 74 183 257 October. Asthe nights draw in, TV increases May 76 181 257 Jun 69 170 239 requests are being still undercounted
Jul 77 164 242 Aug 74 159 234 2009since platforms,
Sep 69 176 245 2014 Oct 63 200 263
Nov 68 198 266
Dec 69 202 271 ).
Jan-14 74 242 316 Feb 67 235 302 Mar 72 250 322 Apr 64 205 269 May 71 205 276 Jun 70 194 264 Jul 66 171 237 Aug 64 182 247 SOME DATA Sep 75 186 261 MISSING * Oct 80 240 320 Nov 80 257 336* Dec 78 259 337 Jan-15 79 273 352 Feb 57 259 315
Mar 57 DATARADIO 225 281*
Apr 53 MISSNG 222 275 May 54 226 280
Jun 51 200 251 requests TV
Jul 55 203 258 inflated Aug 53 226 278 Sep 58 276 334 58 255 313 Oct
Figures * now include programmes requests for only on iPlayer.
Please refer Please number number of TVrequests is up by half a million. month.TVrequests were inflated in September There was an average of Average Millions of requests per day (average monthly)
Jan 09 0.6 1.6 2.1 Feb 0.7 1.8 2.4 to slide toslide Mar 0.9 1.7 2.5
Apr 0.8 1.7 2.5 requests TV Daily May 0.8 1.8 2.6 Jun 0.8 1.7 2.5
12 for Jul 0.8 2.0 2.8
Aug 0.8 1.9 2.7 BBC daily Sept 0.9 2.0 2.9 guide guide Oct 0.9 2.3 3.3 Nov 1.0 2.6 3.6 Dec 0.9 2.8 3.7
notes Jan 10 1.0 2.9 3.9 Feb 1.1 3.1 4.2 Mar 1.1 2.7 3.8 10.1
Apr 1.0 3.1 4.1
May 1.1 3.1 4.2 requests radio Daily Jun 1.0 2.9 3.9 m
Jul 0.9 2.8 3.7 Aug 0.9 2.9 3.8 daily requests BBC iPlayer on in October, with radio requests remaining stable on month
Sep 1.0 2.9 3.8 online iPlayer Oct 1.0 3.5 4.5 Nov 1.1 3.6 4.7 Dec 1.0 3.7 4.7 Jan 11 1.1 4.1 5.2 Feb 1.1 4.2 5.3 Mar 1.2 3.9 5.2
Apr 1.1 3.6 4.7 May 1.2 3.9 5.1
Jun 1.2 4.0 5.2 –
Jul 1.2 3.8 4.9 see slide 12 for details Aug 1.3 3.7 5.0 Sep 1.3 3.8 5.1 Oct 1.4 4.3 5.8 Nov 1.5 4.6 6.2 Dec 1.4 4.6 6.0 Jan 12 1.5 4.7 6.2 Feb 1.6 5.2 6.8 Slide Slide Mar 1.6 4.6 6.1 Apr 1.5 4.7 6.2 requests 5 May 1.6 4.5 6.0
Jun 1.4 4.2 5.6 Measurement Jul 1.4 4.2 5.7 Aug 1.5 4.9 6.3 correction Sep 1.7 5.0 6.6 Oct 1.6 5.3 6.9 –
Nov 1.3 5.6 6.9 but but compared to October the2014, daily 2014 January fromincluded Off
Dec 1.4 5.6 7.0 8.8
Jan-13 2.0 6.8 - schedule episode data data episode schedule
Feb 2.4 6.9 9.3 Mar 2.3 6.4 8.8 Apr 2.5 6.1 8.6 May 2.4 5.8 8.3 Jun 2.3 5.7 8.0 Jul 2.5 5.3 7.8 Aug 2.4 5.1 7.5 Sep 2.3 5.9 8.2 Oct 2.0 6.5 8.5 Nov 2.3 6.6 8.9 Dec 2.2 6.5 8.7 Jan-14 2.4 7.8 10.2 Feb 2.4 8.4 10.8 Mar 2.3 8.1 10.4 Apr 2.1 6.8 9.0 May 2.3 6.6 8.9 Jun 2.3 6.5 8.8 Jul 2.1 5.5 7.6 Aug 2.1 5.9 8.0 SOME DATA Sep 2.5 6.2 8.7 MISSING * Oct 2.6 7.7 10.3 Nov 2.7 8.6 11.2* Dec 2.5 8.4 10.9 Jan-15 2.5 8.8 11.3
Feb 2.0 9.2 * 11.3
Mar 1.8 DATARADIO 7.2 9.1
Apr 1.8 MISSNG 7.4 9.2 May 1.7 7.3 9.0 1.7 6.7 8.4 requestsTV
Jun inflated Jul 1.8 6.6 8.3 Aug 1.7 7.3 9.0 * Sep 1.9 9.2 11.1 Oct 1.9 8.2 10.1 TV only: Monthly requests to BBC iPlayer year-on-year
This shows the seasonal pattern of BBC iPlayer. Because a lot of BBC iPlayer viewing is catch-up, there is a strong link with linear TV – so highest in autumn and winter; however, major events and schedule variations cause significant monthly differences. The line for 2015 shows that October is up year on year, and up by more than 50m compared to June this year.
TV requests 300 Off-schedule episode data inflated included from January October 2015: 255m 2015 2014
250 2014
DATA MISSING 2013 200
DATA MISSING 2012 150 LONDON OLYMPICS 2011
100 2010
50 2009 BBC iPlayer BBC monthlyrequests (millions)
0 Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec
* Figures now include requests for programmes only on iPlayer. Slide 6 Sept 2015 saw inflated TV requests. Please refer to slide 12 for guide notes Weekly unique browsers to BBC iPlayer
As well as measuring the number of requests for programmes, we also measure unique browsers to BBC iPlayer. “Unique browsers” is an industry-standard measure of unique devices/web browsers (not individuals) accessing a service. If a person uses a different device at work and at home, or uses two different browsers on one computer, they would count as two unique browsers. Conversely, if multiple users watch or listen on the same device/browser, only one unique browser would be counted. In October 2015, there were an average of 18.6m unique browsers per week to BBC iPlayer (TV and Radio).
20 18.6 18
16 15.9 14 All BBC iPlayer Browsers 12
BBC iPlayer (TV) 10 8
Millions BBC iPlayer Radio 6 5.6 4 iPlayer Radio browsers are overcounted in 2 September as a result of inflated Android app figures. This affects both radio and total browsers 0 Jan-14 Mar-14 May-14 Jul-14 Sep-14 Nov-14 Jan-15 Mar-15 May-15 Jul-15 Sep-15
Source – ComScore (Digital Analytix) Slide 7 TV and radio: Requests for programmes by device type
There were 313 million TV and radio requests for programmes on BBC iPlayer in October. Requests from computers, mobiles and tablets all increased this month (up +5%, 9% and 8% respectively).
% of requests TV requests Number of requests (millions) inflated ---- SOME DATA MISSING * ---- 7% 5% 7% 6% 6% 5% 7% 6% TV requests Unknown 9% 9% 9% 9% 2% 9% 2% 4% 5% 5% 6% 352 inflated 2% 2% 2% 2% 9% 4% 7% 336 337 SOME RADIO DATA MISSING* 334 10% 11% 11% 20% 14% 11% 11% 2% 9% 12% 12% 11% 320 315 313 Internet TV / 13% 3% 10% 31 3% 3% 3% 3% 3% 3% 29 30 5 30 connected devices 3% 3% 3% 10% 3% 28 6 5 21 281 275 280 278 18 40 6 8 37 251 258 38 20 TV platform 34% 5% 46 10 30 14 16 19 29% 28% 42 10 6 20 11 34 operators 29% 28% 31% 29% 29% 27% 29% 11 9 24 10 12 18 34 30% 30% 11 34 15 12 9 5 25 11 27 16 100 8 8 28 Games consoles 26% 97 29 10 102 92 7 97 94 7 92 87 25% 84 82 73 76 Computers 24% 24% 24% 24% 73 23% 22% 23% 23% 22% 22% 21% 18% 84 80 79 66 73 75 67 63 61 62 61 Tablets 45% 62 56 25% 25% 25% 20% 23% 23% 24% 24% 24% 24% 20% 24% 81 Mobile devices 19% 62 68 76 78 70 65 66 60 65 67 68 74
TOTAL Jul
Jun
Apr
Jul
Feb
Sep
Oct Oct
Mar
Nov
Aug
Dec
May
Jun
Apr
Feb
Sep
Oct Oct
Mar
Nov
Aug
Dec
May
Jan-15 Jan-15
Notes: Internet TV / connected devices include Freeview and Freesat smart TVs, set-top-boxes and devices like Roku and blu-ray DVD players. TV platform operators include Virgin Media, Sky, YouView and BT Vision. Games consoles comprise Sony Playstation, Nintendo Wii and Microsoft XBox. Unknown devices are historically mostly due to online radio services such as the TuneIn radio app, or more recently due to changes to TV devices.
* Figures now include requests for programmes only on iPlayer. Slide 8 Please refer to slide 12 for guide notes TV only: Requests for programmes across BBC iPlayer by device type
Requests increased across almost all devices compared to September (the exceptions being on TVs and consoles where requests were artificially inflated in September).
Number of requests (millions) % of requests TV requests TV requests inflated Unknown inflated 273 276 4% 4% 5% 5% 6% 6% 6% 9% 7% 7% 8% 11% 7% 257 259 259 255 3% 2% 2% 2% 2% 3% 14 5% 6% 6% 240 29 4% 8% 8% 11 12 5 Internet TV / 14% 15% 11% 17 226 226 17 17% 18% 12% 6 5 6 225 222 connected devices 14% 14% 10 40 2% 11% 15% 15% 13% 25% 8 37 203 38 20 4% 4% 4% 12% 46 30 14 16 200 18 5% 4% 3% 10 6 20 TV platform operators 3% 3% 3% 41 10 9 11 34 4% 12% 3% 24 10 14 12 18 34 11 12 25 34 11 9 25% 25% 26% 31% 11 5 27 23% 6% 67 28 16 25% 28% 26% 25% 25% 65 67 8 8 29 10 Games consoles 25% 27% 65 7 56 69 7 69 61 59 64 23% 51 57 50 Computers 28% 28% 28% 73 77 72 28% 26% 27% 26% 68 25% 25% 25% 23% 22% 67 60 57 55 56 49 52 53 52 19% Tablets 41%
60 48 50 57 57 47 48 22% 22% 22% 21% 20% 43 43 39 42 43 43 20% 20% 19% 19% 20% 19% 16% 19%
Mobile devices
Jul
Jun
Apr
Feb
Sep
Jul
Oct Oct
Mar
Nov
Aug
Dec
May
Jun
Apr
Feb
Sep
Oct Oct
Mar
Nov
Aug Dec
TOTAL May
Jan-15 Jan-15
Notes: Internet TV / connected devices include Freeview and Freesat smart TVs, set-top-boxes and devices like Roku. TV platform operators include Virgin Media, Sky, YouView and BT Vision. Games consoles comprise Sony Playstation, Nintendo Wii and Microsoft XBox.
* Figures now include requests for programmes only on iPlayer. Slide 9 Please refer to slide 12 for guide notes Radio only: Requests for programmes across BBC iPlayer by device type
There were 58m radio requests recorded in October, though some data is not being counted following changes to radio streaming - find out more here: http://www.bbc.co.uk/blogs/internet/entries/977a1954-658f-4fb2-a23c-71680c49882f
Number of requests (millions) % of requests 80 80 78 79 RADIO DATA MISSING* 1% 0% 1% 1% 1% 0% 1% 1% 7% 18 18 17 RADIO DATA MISSING* Unknown 18 23% 23% 23% 22% 58 57 57 58 Internet TV / connected 38% 43% 41% 41% 39% 54 55 devices 45% 44% 45% 0 53 53 4 51 0 44% 0 0 0 0 TV platform operators 23 33 23 37 32 26 22 20 Games consoles 41% 42% 41 23 23 46% 25 51% 17% 16% 23 14% 16% 16% 14% 14% 13% Computers 9 12% 8 9 9 8 7 7 7 7 7 7 Tablets 10% 9% 7 9% 6 7% 43% 43% 45% 43% 44% Mobile devices 36% 40% 42% 41% 25 26 21 23 22 23 21 24 24 18 20 20 25% 27% 15 18% 22%
TOTAL
Jul
Jul
Jun
Apr
Jun
Feb
Apr
Sep
Oct Oct
Mar
Feb
Sep
Nov
Oct Oct
Mar
Aug
Dec
Nov
Aug
May
Dec
May
Jan-15 Jan-15
Notes: Internet TV / connected devices include Freeview and Freesat smart TVs, set-top-boxes and devices like Roku and blu-ray DVD players. TV platform operators include Virgin Media, Sky, YouView. Games consoles comprise Sony Playstation, Nintendo Wii and Microsoft XBox. Unknown devices are historically mostly due to online radio services such as the TuneIn radio app, which we were unable to classify accurately by device.
* Figures now include requests for programmes only on iPlayer. Slide 10 Please refer to slide 12 for guide notes TV and radio requests: live vs catch-up online requests
8% of TV requests were for live TV viewing in October. (Some live-listening radio data is missing currently, so radio trends should be treated with caution.)
% requests for TV programmes % requests for radio programmes
* SOME DATA MISSING FROM FEB
8% 7% 8% 8% 8% 8% 9% 8% 9% 7% 7% 8%
9%
64
67
68
70
72
73
73
73
75
80
81
82
83
93%
93%
93%
92%
92%
92%
92%
92%
92%
92%
91% 91%
91%
36
33
32
30
28
27
27
27
25
20
19
18
17
Jul
Jul
Jun
Apr
Feb
Sep
Oct Oct
Jun
Apr
Mar
Nov
Feb
Sep
Oct Oct
Aug
Dec
Mar
Nov
May
Aug
Dec
May
Jan-15 Jan-15 On-demand Simulcast On-demand Simulcast
Please refer to slide 12 for guide notes Slide 11 Notes for figures in this report TV requests were inflated between 25th August and 29th September by around 18-25%, please treat these figures with caution. iPlayer Radio figures were over counted in September as a result of inflated Android app figures. In August we added requests for programmes which are only on iPlayer to the totals for programmes previously shown on linear TV. On average this has boosted the totals by 2%. This data has been back-dated to January 2014. Some changes were made to radio streaming services in February , which has resulted in gaps in our reporting for some streams. Find out more on the BBC Internet blog. Some TV request data was not captured in March 2015. We estimate around 17m requests are missing from TV platforms in March. Some TV request data is also missing for 2014 - about 3.5m requests in August and 11.5m requests in September from computer devices, and about 6m requests are missing in November, across all device types. We are not including these estimates in the graphs in this report. The remainder of this report excludes data from Virgin Media cable and Sky. Virgin Media cable is not included as the data arrives later than BBC internal AV stats and Sky is treated separately as it is not currently consolidated within BBC iStats AV systems. These notes apply to all the data in this pack and should be included as footnotes when quoting any of these figures. A glossary is on page 20. • Requests data is collected via a BBC internal data warehouse (BBC iStats). The methodology adheres to industry standard guidelines as defined by JICWEBs and ABCe, with the exception that the BBC data is based on a 25% sample of users and not 100%. The BBC are working towards 100% sample over the coming months. Unique browser data is reported by the Comscore Digital Analytix tool. • In 2009 the BBC refined its methodology for measuring AV requests, so figures for 2007/8 are not comparable. • Note on the top 20 lists for TV and radio episodes: these show the most-requested individual episodes for the month, for interest, but only represent a fraction of all the episodes available on iPlayer. They are indicative only, since they do not represent total request numbers per series. • Unless specified otherwise, figures include requests for both on-demand catch-up (streams and downloads), or views of live simulcasts. We cannot report download playback due to data privacy restrictions. All data is for the UK only and excludes listening outside the UK • This data includes requests via BBC iPlayer on any BBC website – whether on a programme, channel or station page, via the pop-out console, or on the BBC iPlayer website itself. • This report does not include requests for web-only content (such as online news or sport coverage) – only requests for full-length programmes which have been transmitted on a TV channel or radio station. • Please quote the source of request figures as “BBC iStats”.
Slide 12 BBC iPlayer - top 20 TV episodes, October 2015 (excluding Virgin Media cable and Sky)
The Apprentice topped the programmes list this month with Episode 2 receiving 1.9 million requests. Exclusively available on BBC iPlayer, Matt Edmondson's Meet the Candidates also performed well, with 1.1m requests. The stars of the Autumn schedule, Doctor Foster and The Great British Bake Off had their final episodes in October and these also performed strongly.
BBC iPlayer Top 20 TV episodes – All BBC iPlayer Top 20 TV episodes – Total requests per ep. Total requests per ep. most requested episode per series The Apprentice Series 11 Episode 2 1,860,000 The Apprentice Series 11 Episode 2 1,860,000 Doctor Foster Episode 5 1,843,000 Doctor Foster Episode 5 1,843,000 Doctor Foster Episode 4 1,825,000 The Great British Bake Off Series 6 Episode 11 1,619,000 The Apprentice Series 11 Episode 1 1,782,000 Doctor Who Series 9 Episode 3 1,407,000 The Apprentice Series 11 Episode 3 1,663,000 Strictly Come Dancing Series 13 Episode 6 1,245,000 The Great British Bake Off Series 6 Episode 11 1,619,000 From Darkness Episode 1 1,210,000 Doctor Who Series 9 Episode 3 1,407,000 Rooney: The Man Behind the Goals 05/10/15 1,141,000 The Great British Bake Off Series 6 Episode 9 1,370,000 Have I Got News for You Series 50 Episode 1 1,074,000 Strictly Come Dancing Series 13 Episode 6 1,245,000 EastEnders 02/10/15 1,056,000 Doctor Who Series 9 Episode 4 1,237,000 River Episode 1 1,001,000 The Apprentice Series 11 Episode 4 1,227,000 The Dumping Ground Series 3 Episode 11 904,000 From Darkness Episode 1 1,210,000 The Last Kingdom Episode 1 767,000 Doctor Who Series 9 Episode 5 1,147,000 Topsy and Tim Series 3 Episode 3 755,000 Rooney: The Man Behind the Goals 05/10/15 1,141,000 The Next Step Series 3 Episode 15 738,000 The Apprentice Series 11 Meet the Candidates 1,121,000 Russell Howard's Good News Series 10 Episode 1 675,000 Have I Got News for You Series 50 Episode 1 1,074,000 Is Britain Racist? 05/10/15 642,000 EastEnders 02/10/15 1,056,000 Match of the Day 2015/2016 17/10/15 634,000 EastEnders 09/10/15 1,034,000 The Graham Norton Show Series 18 Episode 5 596,000 EastEnders 06/10/15 1,024,000 Mock the Week Series 14 Episode 11 591,000 Doctor Foster Episode 3 1,023,000 Sir Alex Ferguson: Secrets of Success 11/10/15 545,000
Please refer to slide 12 for guide notes Slide 13 BBC iPlayer - top 20 radio episodes, October 2015
The News Quiz proved particularly popular this month, making up four of the top five most requested radio programmes. Ken Bruce also featured heavily as well as Radio 1 and Radio 2 Breakfast Shows.
BBC iPlayer Top 20 Radio episodes – BBC iPlayer Top 20 Radio episodes – All Total requests per ep. Total requests per ep. most requested episode per series The News Quiz Series 88 Episode 3 164,000 The News Quiz Series 88 Episode 3 164,000 The News Quiz Series 88 Episode 5 156,000 Poirot Death in the Clouds 19/04/2008 141,000 The News Quiz Series 88 Episode 4 152,000 Hercule Poirot - The ABC Murders 23/06/07 127,000 The News Quiz Series 88 Episode 6 152,000 The Radio 1 Breakfast Show 23/10/2015 122,000 Poirot Death in the Clouds 19/04/2008 141,000 The Chris Evans Breakfast Show 23/10/2015 119,000 Hercule Poirot - The ABC Murders 23/06/07 127,000 Ken Bruce 12/10/2015 108,000 The Radio 1 Breakfast Show 23/10/2015 122,000 The Unbelievable Truth Series 15 Episode 6 107,000 The Chris Evans Breakfast Show 23/10/2015 119,000 Just a Minute Series 73 Episode 1 105,000 Ken Bruce 12/10/2015 108,000 Miss Marple The Murder at the Vicarage Episode 1 105,000 The Unbelievable Truth Series 15 Episode 6 107,000 Desert Island Discs 25/10/2015 99,000 Just a Minute Series 73 Episode 1 105,000 Charles Paris Mystery Episode 1 92,000 Ken Bruce 23/10/2015 105,000 The Archers 04/10/15 85,000 Miss Marple The Murder at the Vicarage Episode 1 105,000 Jeremy Vine 19/10/15 83,000 Desert Island Discs 25/10/2015 99,000 Miss Marple's Final Cases Episode 2 76,000 Ken Bruce 21/10/2015 98,000 Scott Mills 30/09/15 74,000 The Chris Evans Breakfast Show 22/10/2015 97,000 Steve Wright in the Afternoon 12/10/2015 74,000 Ken Bruce 22/10/2015 94,000 Miss Marple The Body in the Library 30/04/2005 73,000 Just a Minute Series 73 Episode 2 94,000 Clara Amfo 23/10/15 73,000 The Chris Evans Breakfast Show 09/10/2015 93,000 That Mitchell and Webb Sound Series 5 Episode 4 70,000 The Radio 1 Breakfast Show 16/10/15 93,000 5LS Premier League Football Chelsea v Liverpool 70,000
Please refer to slide 12 for guide notes Slide 14 BBC iPlayer - top 20 TV episodes, September 2015* (excluding Virgin Media cable and Sky) Note: we have included September top 20 tables in this report as well as October, since data issues prevented us from publishing a report in September 2015. Requests data was inflated by 18-25% in September While The Great British Bake Off was hugely popular in September, new drama series Doctor Foster did even better. The return of Doctor Who and Strictly Come Dancing boosted viewing even further, and an honourable mention must go to the Doctor Who Prologue – only available on iPlayer – which earned 869,000 requests (enough to put it in the top 20 in any other month).
BBC iPlayer Top 20 TV episodes – All BBC iPlayer Top 20 TV episodes – Total requests per ep. Total requests per ep. most requested episode per series Doctor Foster Episode 1 Episode 1 1,973,000 Doctor Foster Episode 1 Episode 1 1,973,000 The Great British Bake Off Series 6 Episode 5 1,930,000 The Great British Bake Off Series 6 Episode 5 1,930,000 The Great British Bake Off Series 6 Episode 6 1,869,000 Doctor Who Series 9 Episode 1 1,549,000 The Great British Bake Off Series 6 Episode 7 1,841,000 EastEnders 01/09/2015 1,237,000 The Great British Bake Off Series 6 Episode 8 1,748,000 Lady Chatterley's Lover 06/09/15 1,091,000 Doctor Foster Episode 2 1,706,000 Strictly Come Dancing Series 13 Episode 1 1,068,000 Doctor Who Series 9 Episode 1 1,549,000 Cradle to Grave Episode 1 1,052,000 Doctor Foster Episode 3 1,373,000 The Next Step Series 3 Episode 7 940,000 EastEnders 01/09/15 1,237,000 An Inspector Calls 13/09/15 877,000 EastEnders 11/09/15 1,226,000 The Gamechangers 15/09/15 830,000 EastEnders 18/09/15 1,187,000 Topsy and Tim Series 3 Episode 1 787,000 EastEnders 15/09/15 1,181,000 Secrets of China Episode 2 755,000 EastEnders 17/09/15 1,167,000 The Go-Between 20/09/15 678,000 EastEnders 04/09/15 1,111,000 Casualty Series 30 Episode 3 661,000 Lady Chatterley's Lover 06/09/15 1,091,000 Mock the Week Series 14 Episode 7 621,000 EastEnders 08/09/15 1,079,000 Special Forces - Ultimate Hell Week Episode 2 608,000 EastEnders 03/09/15 1,078,000 Dragons' Den Series 13 Episode 9 605,000 EastEnders 10/09/15 1,078,000 Boy Meets Girl Episode 1 579,000 Strictly Come Dancing Series 13 Episode 1 1,068,000 Would I Lie to You? Series 9 Episode 6 518,000 Cradle to Grave Episode 1 1,052,000 Eat Well for Less? Series 2 Episode 1 503,000
Please refer to slide 12 for guide notes Slide 15 BBC iPlayer - top 20 radio episodes, September 2015* *Note: we have included September top 20 tables in this report as well as October, since data issues prevented us from publishing a report in September 2015
Radio 4 comedy The News Quiz topped the chart for Radio episodes again in September, and drama also continued to prove popular.
BBC iPlayer Top 20 Radio episodes – BBC iPlayer Top 20 Radio episodes – All Total requests per ep. Total requests per ep. most requested episode per series The News Quiz Series 88 Episode 1 162,000 The News Quiz Series 88 Episode 1 162,000 The Unbelievable Truth Series 15 Episode 3 157,000 The Unbelievable Truth Series 15 Episode 3 157,000 The Unbelievable Truth Series 15 Episode 4 148,000 Miss Marple's Final Cases Tape-Measure Murder Ep 1 131,000 The Unbelievable Truth Series 15 Episode 2 137,000 Dead Ringers Series 15 Episode 5 115,000 The News Quiz Series 88 Episode 2 135,000 The Chris Evans Breakfast Show 25/09/2015 103,000 The Unbelievable Truth Series 15 Episode 5 134,000 Agatha Christie Crooked House Episode 1 102,000 Miss Marple's Final Cases Tape-Measure Murder Ep 1 131,000 Ken Bruce 23/09/2015 102,000 Dead Ringers Series 15 Episode 5 115,000 The Radio 1 Breakfast Show 25/09/15 99,000 Dead Ringers Series 15 Episode 4 104,000 The Archers 01/09/15 95,000 The Chris Evans Breakfast Show 25/09/15 103,000 That Mitchell and Webb Sound Series 5 Episode 1 92,000 Agatha Christie Crooked House Episode 1 102,000 Desert Island Discs 20/09/15 92,000 Ken Bruce 23/09/2015 102,000 Poirot The Adventure of the Clapham Cook 31/08/2015 91,000 The Radio 1 Breakfast Show 25/09/15 99,000 Wimsey Five Red Herrings Episode 1 85,000 The Archers 01/09/15 95,000 Clara Amfo 23/09/2015 81,000 That Mitchell and Webb Sound Series 5 Episode 1 92,000 Test Match Special England v Australia 11/09/2015 78,000 Desert Island Discs 20/09/15 92,000 Saturday Drama 13/11/2010 68,000 Poirot The Adventure of the Clapham Cook 31/08/2015 91,000 Meet David Sedaris Series 5 Episode 6 67,000 The Chris Evans Breakfast Show 18/09/15 90,000 5LS Premier League Football Man U v Sun 26/09/2015 67,000 The Chris Evans Breakfast Show 11/09/15 88,000 Jeremy Vine 14/09/15 66,000 The Radio 1 Breakfast Show with Nick Grimshaw 88,000 Steve Wright in the Afternoon 14/09/2015 64,000
Please refer to slide 12 for guide notes Slide 16 BBC iPlayer – use for TV online by time of day, October 2015
The scale for each line on this graph is different – traditional TV viewing is far higher than BBC iPlayer use. However it shows the relative usage pattern by time of day – with BBC iPlayer use (for TV) being closer to the pattern of TV viewing, than of internet use, with proportionally more viewing in daytime and late peak
TV viewers TV peak – Internet peak – 25.0 million BBC iPlayer TV requests 28.4 million BBC iPlayer peak –
Internet users (any website) 653,000
Note: each line has a very different scale different very a has line each Note: peaks) (see
06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 00:00 01:00 02:00 03:00 04:00 05:00
Sources – TV from BARB October 2015, internet from Nielsen March 2012, BBC iPlayer from BBC iStats October 2015- see footnotes on final page for more detail
Please refer to slide 12 for guide notes Slide 17 BBC iPlayer – use for radio online by time of day, October 2015
The scale for each line on this graph is different – traditional radio listening is far higher than BBC iPlayer use. However it shows the relative usage pattern by time of day – with BBC iPlayer use (for radio) being in-between the pattern of radio listening and internet use, with proportionally more listening in daytime and evening compared with the traditional linear breakfast peak. Radio listeners BBC iPlayer peak – Radio peak – 123,000 13.1 million Internet peak – BBC iPlayer requests 28.4 million for radio
Internet users (any
website)
Note: each line has a very a has line each Note: peaks) (see scale different
09:00 06:00 07:00 08:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 00:00 01:00 02:00 03:00 04:00 05:00
Sources – radio from RAJAR Q3 2015, internet from Nielsen March 2012, BBC iPlayer from BBC iStats October 2015 - see footnotes on final page for more detail
Please refer to slide 12 for guide notes Slide 18 TV & iPlayer Product: demographics of BBC iPlayer users
BBC iPlayer usage is equally balanced between men and women, with the largest share of our audience aged between 16
and 34.
100% 100%
18%
19%
19%
21%
22%
23%
80% 80%
44%
48%
48%
49%
49%
50% 55+
Women 35%
60% 60% 37%
39%
40% 39% 39% 35-54
40% Men 40%
16-34
57%
52%
52%
52%
51% 50%
20% 20% 46%
45%
43%
40%
39% 37%
0% METHOD 0% METHOD 2010 2011 2012 2013 2014 2015 CHANGE 2010 2011 2012 2013 2014 2015 CHANGE IN 2014 IN 2014 Gender (latest 4 quarters) Age (latest 4 quarters) 100% 100% 90% 90% 18% 31% 80% 80% 36% 36% 49% 51% 51% 51% 70% 70% 55+ 60% 60% 36% Women 36% 50% 50% 34% 34% 35-54 40% Men 40% 30% 30% 16-34 51% 49% 49% 49% 20% 20% 45% 33% 31% 30% 10% 10% 0% 0% Users of BBC Home All TV viewers All Radio Users of BBC Home All TV viewers All Radio iPlayer broadband Listeners iPlayer broadband Listeners users users
Sources: ART (1000 UK adults each month) or CMI from Q1 14 onwards / BARB. Slide 19 Data up to Q3 2015, RAJAR Q3 15 Glossary • Stream – click to play instantly
• Download – save to your device to play later. We cannot report on playback of downloads due to technical and data privacy restrictions
• Users – a count of browsers accessing the online BBC iPlayer service. So, please note: if someone has a different device at work and at home, they are counted twice. If a family watches on one device together, only one browser is counted. This is the industry-standard way of counting “users” or “visitors” to websites
• Requests – the number of successful requests to stream or download a programme. We only count successful requests, where a stream or a download actually starts, rather than “clicks” which can be repeated if the user does not see an immediate reaction on the website
• Catch-up / on-demand – programmes requested after they have gone out on traditional TV/radio stations and are available on BBC iPlayer
• Live / simulcast – streaming of live TV channels / radio stations on the website, at exactly the same time as broadcast on traditional TV / radio stations
• Unique browsers – A browser is a unique and valid identifier to measure the number of device profiles requesting digital content. Device profiles may include individual browser versions on a PC, mobile phone or internet enabled device. Any single device can use multiple browsers. Extra footnotes for slides 15-16 showing data for time of day • TV data – BARB average audience, live overnights, by hour, all individuals aged 4+, Total TV • Radio data - RAJAR average audience, by hour, all adults 16+, all radio stations • BBC iPlayer - average requests, by hour, all programmes, stream & downloading, live and on-demand, UK only • Nielsen – user numbers, aged 2+ based on internet population estimate of 38 million individuals
Slide 20