Last updated : 26/03/2020

AWC Coronavirus Community Response Contacts

NHS National Volunteer Scheme To refer a patient for support is at https://www.goodsamapp.org/NHSreferral and the link to sign up as a volunteer is https://www.goodsamapp.org/nhs . Each role they are recruiting to has a help sheet to guide the volunteer: https://www.goodsamapp.org/assets/pdf/Getting_started_as_a_Check_in_and_Chat_volunteer.pdf https://www.goodsamapp.org/assets/pdf/Getting_started_as_a_Community_Response_Volunteer.pdf https://www.goodsamapp.org/assets/pdf/Getting_started_as_a_NHS_Transport_Volunteer.pdf Dementia Friendly Open 10am-4pm, 7 days a week, 07452 773788 Telephone Service On-hand to signpost people to sources of help and information. Also, to be a listening ear if you are feeling anxious, lonely or simply need to hear a friendly voice. Save the Mothers Trust Save the Mothers Trust are able to provide food parcels to self isolating people over the age of 65 01274 270043. Age UK District For older people who are self-isolating. Pick up/ drop off urgent supplies e.g. shopping, posting mail; giving Tel. 01274 391190 Txt. you a friendly phone call. 07471 227907 Silver line Helpline Helpline for older people open 24 hours a day providing information, friendship and advice 0800 470 8090 Action Point Community Carelink telephone befriending + welfare checks and shopping/prescription pick ups 07446 653914 Support Services (formerly KVC) Energy Suppliers Pre-pay meter - if you're self-isolating they can send you 2 weeks worth of gas/electric British Gas 0333 202 9802 Smart meter - they can top you up EDF 0333 200 5100 EON 0345 052 000 nPower 0800 073 3000 Scottish Power 0800 027 0072 SSE 0345 026 2658 Keighley Pathways Offering telephone support with food poverty, electricity & gas, welfare advice, mental health, housing 01535 608631 1-5pm Bradford Covid-19 voluntary Urgent help or support 01274 431000 support https://www.bradford.gov .uk/emergencies/council- service- disruptions/coronavirus- covid- Cellar Trust Service update 23/3/2020 - telehealth service running as normal; Haven phone support only; employment 01274 586474 team phone support only Last updated : 26/03/2020 (Emma Taylor – Social Prescriber WACA )

Alzheimer’s Society Local 01535 586008 Helpline Missing Peace Wellbeing + Online support group 7-9pm. Contact Nick or Emma to receive a link to join the group Text 07711 271596 or Support email [email protected] Hainworth Wood Food Bank Not open but doing emergency deliveries 07501 138095 Howarth Food Bank 07976 287117 Keighley Salvation Army 01535 603494 Highfield Community Creative packs for children staying at home Contact Fazeela Hanif Tel: Association Activity packs and a hot meal for the elderly 01535 608900 Staff are available to support in the community, help with shopping, medicines, food banks, delivery Penny Appeal Listening Line Freephone helpline support for adults 18+ wo are feeling anxious, isolated and worried during health 0300 303 1360 emergency Corona Response Co-ordinating support for the local community. 07375803693 Support available via ilkley good neighbours, community action, food bank and the soup kitchen . https://bit.ly/ilkleycorona Local Support Support locally .Currently trying to recruit volunteers https://silsdentownhall.org.uk/covid-19-help/ Love Burley Practical Support – accepting volunteers and new referrals 07802 800016 St Marys Parish Council Practical Support. 07874 226690

Addingham Community Hub Offering telephone befriending, dog walking and shopping. 01943 831758/ 07470 537421 Clarke Foley Hot Soup Take out Hot soup to be delivered in Ilkley Catchment area. Rrichards.manager@clark efoley.org.uk Ilkley Good Neighbours Support with telephone befriending, picking up food deliveries and prescriptions. 07375 803 693 Skipton Step into Action Link to volunteer 01756 802098 https://docs.google.com/forms/d/e/1FAIpQLScITYJ4NnLTayEH7ZxdNYINpPfxcSMcU0aOf4GtVBC_Jue7ig/vie wform Co-ordinating Volunteer response across Skipton and South Craven. Call to volunteer or get a hand with shopping dog walking or a friendly chat South Craven Community Practical and emotional support 01535 630223 Response Glusburn & Cross Hills Parish Practical and emotional support 01535 653923 Council Last updated : 26/03/2020 (Emma Taylor – Social Prescriber WACA )

Sutton in Craven Parish Council Practical and emotional support 01535 633972 Grassington Community Hub Practical and emotional support 01756 752222 Settle Community Hub Practical and emotional support 01729 825493 Bentham Mutual Aid https://craven.compassehub.com/admin/organisation/view/127 This is supported by Bentham Mutual Aid: 015242 63162 https://www.facebook.com/benthammutualaid/ Pioneer Projects Support participants by keeping them creative and connected. Using email, phone and via social media and setting weekly creative challenges that they can share on Facebook and which will be used to form an exhibition when we come out the other side. https://www.facebook.com/pioneerprojectscreateandconnect/ Other useful Contacts Dementia Forward Helpline Support helpline for carers and people living with dementia 03300 578592 Carers Resource Support helpline for anyone in a caring role. 01756 700888 The Silver Line Telephone befriending service for the elderly 08004 708090 Age UK Bradford District Support for anyone over 55 years of age. 01274 391190 Mind Checklists and advice tailored to the Covid-19 pandemic to support your wellbeing 0300 123 3393 https://www.mind.org.uk/information-support/coronavirus-and-your-wellbeing/ Local Alzheimer’s Society Telephone helpline service. 01535 586008 Bradford Council Contact Point Bradford Council are in the process of setting up an area wide voluntary support scheme, to be based on 01274 431000 local hubs. Direct them to the Bradford Council contact point http://bit.ly/BDCovid19Volunteers Digital Isolation Notes Go to NHS website and NHS 111 online to complete short form . Helping Hands Leeds Team of medical students and allied health care professionals available to help alleviate pressures on NHS staff by providing free assistance with, but not exclusive to, childcare, grocery shopping and pet sitting during these difficult times. https://forms.gle/UWaGUmkpgPZ3YGoA8 National Domestic Abuse 24 hour helpline for information, advice and support Freephone 0808 247 2000 Helpline or www.nationaldahelpline.o rg.uk National Dementia Connect Trained advisors can be contacted for advice and guidance 0333 150 3456 Support Line Dementia Talking Point An online community where people affected by dementia can receive valuable support from people in https://www.alzheimers.o similar situations rg.uk/get- support/dementia-talking- point-our-online- community National Dementia helpline Support for anyone living with dementia and their carers 0300 222 1122 Last updated : 26/03/2020 (Emma Taylor – Social Prescriber WACA )

Cruse Helpline open Mon-Fri 9:30-5pm. Tues, Wed & Thurs extended to 8pm. www.cruse.org.uk 0808 808 1677 Morrisons Food Boxes https://www.morrisons.com/food-boxes/how-it-works