AGENDA OF THE FINANCE, POLICY & ADMINISTRATION COMMITTEE MEETING TO BE HELD ON TUESDAY 7 JANUARY 2019 AT 7.30 PM IN THE ROBING ROOM, THE CASTLE, HERTFORD

1. RECORDING OF MEETING

To establish if any person present would wish to record the meeting.

2. APOLOGIES FOR ABSENCE

To receive apologies for absence

3. DECLARATIONS OF INTEREST

To receive declarations of interest

4. THE MINUTES

To confirm as correct the Minutes of the meeting held on 15 October 2018 and to authorise the Chairman to sign the same.

5. ACTION SHEET

To note the Action Sheet - PAPER A page 5

6. QUESTIONS AND/OR STATEMENTS FROM MEMBERS OF THE PUBLIC

Members of the public may speak about specific items on this agenda which contain a recommendation, provided they have advised the Town Clerk of their wish to speak no later than midday on the Friday before the meeting (or midday of the last working day of the week before the meeting). A list giving details of the name(s) and relevant agenda item(s) will be circulated to Councillors before the meeting commences.

7. COMMUNITY GRANT – YOUNG LIFE

To consider the application received for an award from the Community Grant fund. – PAPER B page 7

8. COMMUNITY GRANT – HERTFORD CHORAL SOCIETY

To consider the application received for an award from the Community Grant fund. – PAPER C page 9

1 9. COMMUNITY GRANT – CHIPS

To consider the application received for an award from the Community Grant fund. – PAPER D page 11

10. COMMUNITY GRANT – ROTARY CLUB OF HERTFORD

To consider the application received for an award from the Community Grant fund. – PAPER E page 13

11. COMMUNITY GRANT – HERTFORD ST ANDREW C OF PRIMARY SCHOOL

To consider the application received for an award from the Community Grant fund. – PAPER F page 15

12. COMMUNITY GRANT – HERTFORDSHIRE FESTIVAL OF MUSIC

To consider the application received for an award from the Community Grant fund. – PAPER G page 17

13. NEW HOMES BONUS GRANT FUND APPLICATIONS

To consider the following application under the NHB Grant Fund. a) Future Living Hertford b) Groundwork East c) Simon Balle All- through School d) Isabel Hospice e) The Secret Space

PAPER H page 19

14. PERSONNEL SUB COMMITTEE

To receive the draft minutes of the Personnel Sub Committee Meeting held on 12 November 2018 - PAPER I page 21

15. REVIEW OF CONSTITUTION

To review the following documents within the Constitution

a) 1.1 Intro page 25 b) 1.2 Residents and the Council page 30 c) 1.3 Powers and Functions page 33

2 d) 1.4 Town Clerk and other Mangers page 36 e) 1.5 Council’s Assets page 39

16. OBJECTIVES 2016-19

To note the progress on the Objectives 2016-19 – PAPER J page 45

17. FINANCE

(a) Bank Reconciliations

To receive the bank reconciliation summaries for October 2018 - PAPER K (As agreed at the meeting of this Committee on 16 th February 2009, summary sheets only are provided. Bank Statements can be viewed in the Castle at any time) page 51

(b) Payment Schedules

To receive the cheque payment schedules from September to November 2018 including schedules for payments over £500 – PAPER L page 61

(c) Past due debtors

To note there are no debtors over 90 days

(d) Non Cheque Payments

To receive a schedule of Direct Debit and BAC’s payments made between October and November 2018. - PAPER M page 63

(e) Internal Audit Report

To receive the interim internal audit report. PAPER N page 89

(f) First Half Income and Expenditure 2018/19

To receive a report on the first half income and expenditure for 2018/19 - PAPER O page 97

(g) Draft Budget 2019/20

To consider the draft budget for 2019/20 - PAPER P page 123

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4 PAPER A ACTION LIST FROM FINANCE, ADMINISTRATION AND POLICY COMMITTEE MEETING –15 OCTOBER 2018 ACTION BY DUE DATE STATUS AS AT December 2018 FINANCE Client Deposit Account – To open TC/MB Action completed Future finance reports to include graphs highlighting direction of MB 15 October 18 Included in Agenda item 7 travel Budget reports, to be created using an average of the last three Budget reporting has been amended. years income with a view meeting all budgets within 20% PREMISES OTHER Ashley Webb Shelter Refurbishment and future Maintenance of JW No reply received. Castle Grounds – The Clerk has written to EHC to formally request to take over the ownership and maintenance of the grounds

Development of a riverside walkway JW Discussion has started under the HUDS working party. Maidenhead Street Update to be provided to next meeting, with JW 15 October 18 Paper on progress of the scheme was considered by a breakdown of the finances for the project. Development and Leisure Committee in October 2018. Detailed financial information not yet available.

5 Museum – To obtain information re fundraising plans and to JW 15 October 18 Agenda item 14 bring forward the start date of fundraising. Council Rep on Museum Trust be invited to attend meeting 15 October 18 Review of appointment of Data Protection Officer after 6 months JW 15 October 18 The Council has not appointed a Data Protection Officer. However an independent expert is auditing the Council’s GDPR polices and approach. Response/recommendations expected during January 2019.

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6 PAPER B

REPORT TO A MEETING OF THE FINANCE POLICY AND ADMINISTRATION COMMITTEE – 7 JANUARY 2019

AGENDA ITEM 7– COMMUNITY GRANT APPLICATION – YOUNG LIFE

1. PURPOSE OF THE REPORT

To present to Committee the applications received for awards from the Community Grant fund.

2. BACKGROUND

The Council has a provision for funding Community Grants which qualifies as expenditure under the General Power of Competence, as defined in the Localism Act 2011 and SI 965 The Parish Councils (General Power of Competence) (Prescribed Conditions) Order 2012, adopted by the Council on 8 July 2013.

There is a budget of £16,000 for Community Grants in 2018/19 with an additional £3799 rol led forward from 2017/18.

The Committee is asked to decide:

· whether or not to approve individual application; · the amount of any grant so approved; and · Any conditions that will be attached to the grant awarded.

Under paragraph 4.3 of the Grants policy, normally grant applications from organisations will only be considered when accompanied by at least one of the following:

a. Audited accounts.

b. Accounts that have been subjected to independent inspection as required by the Charities Act or, where the organisation is newly formed, a case for funding including supporting evidence of fund raising efforts.

3 GRANT APPLICATION – YOUNG LIFE

An application for £1200 towards the cost of maintaining a minibus in order to continue to work with teenagers, is attached in the Appendices bundle.

4. RECOMMENDATIONS

It is recommended that:

a) The Committee notes the report. b) The Committee considers the level of grant, if any, it would wish to make in this case.

7 PAPER B

Report by Monika Duong – Interim Civic Administration Manager

8 PAPER C

REPORT TO A MEETING OF THE FINANCE POLICY AND ADMINISTRATION COMMITTEE – 7 JANUARY

AGENDA ITEM 8– COMMUNITY GRANT APPLICATION – HERTFORD CHORAL SOCIETY

1. PURPOSE OF THE REPORT

To present to Committee the applications received for awards from the Community Grant fund.

2. BACKGROUND

The Council has a provision for funding Community Grants which qualifies as expenditure under the General Power of Competence, as defined in the Localism Act 2011 and SI 965 The Parish Councils (General Power of Competence) (Prescribed Conditions) Order 2012, adopted by the Council on 8 July 2013.

There is a budget of £16,000 for Community Grants in 2018/19 with an additional £3799 ro lled forward from 2017/18.

The Committee is asked to decide:

· whether or not to approve individual application; · the amount of any grant so approved; and · Any conditions that will be attached to the grant awarded.

Under paragraph 4.3 of the Grants policy, normally grant applications from organisations will only be considered when accompanied by at least one of the following:

a. Audited accounts.

b. Accounts that have been subjected to independent inspection as required by the Charities Act or, where the organisation is newly formed, a case for funding including supporting evidence of fund raising efforts.

3 GRANT APPLICATION – HERTFORD CHORAL SOCIETY

An application for £900 towards the cost of running an event which will benefit non-member individuals in Hertford and the surrounding areas, is attached in the Appendices bundle

4. RECOMMENDATIONS

It is recommended that:

a) The Committee notes the report.

9 PAPER C

b) The Committee considers the level of grant, if any, it would wish to make in this case.

Report by Monika Duong – Interim Civic Administration Manager

10 PAPER D

REPORT TO A MEETING OF THE FINANCE POLICY AND ADMINISTRATION COMMITTEE – 7 JANUARY 2019

AGENDA ITEM 9 – COMMUNITY GRANT APPLICATION – CHIPS

1. PURPOSE OF THE REPORT

To present to Committee the applications received for awards from the Community Grant fund.

2. BACKGROUND

The Council has a provision for funding Community Grants which qualifies as expenditure under the General Power of Competence, as defined in the Localism Act 2011 and SI 965 The Parish Councils (General Power of Competence) (Prescribed Conditions) Order 2012, adopted by the Council on 8 July 2013.

There is a budget of £16,000 for Community Grants in 2018/19 with an additional £3799 ro lled forward from 2017/18.

The Committee is asked to decide:

· whether or not to approve individual application; · the amount of any grant so approved; and · Any conditions that will be attached to the grant awarded.

Under paragraph 4.3 of the Grants policy, normally grant applications from organisations will only be considered when accompanied by at least one of the following:

a. Audited accounts.

b. Accounts that have been subjected to independent inspection as required by the Charities Act or, where the organisation is newly formed, a case for funding including supporting evidence of fund raising efforts.

3 GRANT APPLICATION – CHIPS

An application for £920 towards the cost of projector, 3 office chairs, annual maintenance of sensory room and assorted toys for use at the playscheme, is attached in the Appendices bundle.

The applicant received a grant of £1,120 in financial year 2017/18.

4. RECOMMENDATIONS

It is recommended that:

a) The Committee notes the report.

11 PAPER D

b) The Committee considers the level of grant, if any, it would wish to make in this case.

Report by Monika Duong – Interim Civic Administration Manager

12 PAPER E

REPORT TO A MEETING OF THE FINANCE POLICY AND ADMINISTRATION COMMITTEE – 7 JANUARY 2019

AGENDA ITEM 10– COMMUNITY GRANT APPLICATION – ROTARY CLUB OF HERTFORD

1. PURPOSE OF THE REPORT

To present to Committee the applications received for awards from the Community Grant fund.

2. BACKGROUND

The Council has a provision for funding Community Grants which qualifies as expenditure under the General Power of Competence, as defined in the Localism Act 2011 and SI 965 The Parish Councils (General Power of Competence) (Prescribed Conditions) Order 2012, adopted by the Council on 8 July 2013.

There is a budget of £16,000 for Community Grants in 2018/19 with an additional £3,799.00 rolled forward from 2017/18.

The Committee is asked to decide:

· whether or not to approve individual applications; · the amount of any grant so approved; and · Any conditions that will be attached to the grant awarded.

Under paragraph 4.3 of the Grants policy, normally grant applications from organisations will only be considered when accompanied by at least one of the following:

a. Audited accounts.

b. Accounts that have been subjected to independent inspection as required by the Charities Act or, where the organisation is newly formed, a case for funding including supporting evidence of fund raising efforts.

3 GRANT APPLICATION – ROTARY CLUB OF HERTFORD

An application for £1200 towards the cost of running the Hertford Castle Fun Day event on 2 nd June 2019, is attached in the Appendices bundle.

The Rotary Club has already received two grants of £1200 in total in the current financial year.

4. RECOMMENDATIONS

It is recommended that:

a) The Committee notes the report.

13 PAPER E

b) The Committee considers the level of grant, if any, it would wish to make in this case, which would need to be paid from the 2018-19 budget.

Report by Monika Duong – Interim Civic Administration Manager

14 PAPER F

REPORT TO A MEETING OF THE FINANCE POLICY AND ADMINISTRATION COMMITTEE – 7 JANUARY

AGENDA ITEM 11– COMMUNITY GRANT APPLICATION – HERTFORD ST ANDREW C OF PRIMARY SCHOOL

1. PURPOSE OF THE REPORT

To present to Committee the applications received for awards from the Community Grant fund.

2. BACKGROUND

The Council has a provision for funding Community Grants which qualifies as expenditure under the General Power of Competence, as defined in the Localism Act 2011 and SI 965 The Parish Councils (General Power of Competence) (Prescribed Conditions) Order 2012, adopted by the Council on 8 July 2013.

There is a budget of £16,000 for Community Grants in 2018/19 with an additional £3799 rol led forward from 2017/18.

The Committee is asked to decide:

· whether or not to approve individual application; · the amount of any grant so approved; and · Any conditions that will be attached to the grant awarded.

Under paragraph 4.3 of the Grants policy, normally grant applications from organisations will only be considered when accompanied by at least one of the following:

a. Audited accounts.

b. Accounts that have been subjected to independent inspection as required by the Charities Act or, where the organisation is newly formed, a case for funding including supporting evidence of fund raising efforts.

3 GRANT APPLICATION – HERTFORD ST ANDREW C OF E PRIMARY SCHOOL.

An application for £837.56 towards the cost of purchasing a defibrillator, is attached in the Appendices bundle.

4. RECOMMENDATIONS

It is recommended that:

a) The Committee notes the report.

15 PAPER F

b) The Committee considers the level of grant, if any, it would wish to make in this case.

Report by Monika Duong – Interim Civic Administration Manager

16 PAPER G

REPORT TO A MEETING OF THE FINANCE POLICY AND ADMINISTRATION COMMITTEE – 7JANUARY 2019

AGENDA ITEM 8– COMMUNITY GRANT APPLICATION – HERTFORDSHIRE FESTIVAL OF MUSIC

1. PURPOSE OF THE REPORT

To present to Committee the applications received for awards from the Community Grant fund.

2. BACKGROUND

The Council has a provision for funding Community Grants which qualifies as expenditure under the General Power of Competence, as defined in the Localism Act 2011 and SI 965 The Parish Councils (General Power of Competence) (Prescribed Conditions) Order 2012, adopted by the Council on 8 July 2013.

There is a budget of £16,000 for Community Grants in 2018/19 with an additional £3799 rol led forward from 2017/18.

The Committee is asked to decide:

· whether or not to approve individual application; · the amount of any grant so approved; and · Any conditions that will be attached to the grant awarded.

Under paragraph 4.3 of the Grants policy, normally grant applications from organisations will only be considered when accompanied by at least one of the following:

a. Audited accounts.

b. Accounts that have been subjected to independent inspection as required by the Charities Act or, where the organisation is newly formed, a case for funding including supporting evidence of fund raising efforts.

3 GRANT APPLICATION – HERTFORDSHIRE FESTIVAL OF MUSIC

An application for £1200 towards the cost of running the Friends meeting house events and tours, is attached in the Appendices bundle.

The applicant has previously received grants from the Council as follow: £ 1,200 in financial year 2017/18 and £ £1,060 in current financial year 2018/19.

4. RECOMMENDATIONS

It is recommended that:

17 PAPER G

a) The Committee notes the report. b) The Committee considers the level of grant, if any, it would wish to make in this case.

Report by Monika Duong – Interim Civic Administration Manager

18 PAPER H

REPORT TO A MEETING OF THE FINANCE POLICY AND ADMINISTRATION COMMITTEE – 7 JANUARY

AGENDA ITEM 13 – NEW HOMES BONUS GRANT APPLICATIONS

1. PURPOSE OF THE REPORT

To present to Committee the applications received for awards from the New Homes Bonus Community Fund.

2. BACKGROUND

At a meeting the Finance, Policy and Administration Committee held on 12 March 2018, the Committee approved a new grant scheme allocated from the New Homes Bonus, to invest in local communities in Hertford, to enhance and improve those communities on behalf of the residents and businesses.

New Homes Bonus funding can only be allocated to those projects which show a clear benefit to residents and businesses in Hertford.

Individual grants of up £30,000 may be awarded.

3 GRANT APPLICATIONS

The following applications have been received and the Committee is asked to give consideration to the following:

Future Living Hertford

An application for funding of £ 24,742 towards the cost of recruiting a full time Sunflower Domestic Abuse Caseworker to manage both male and female adult clients who are at risk from domestic abuse or violence.

Groundwork East

An application for funding of £16,804 towards the cost of running a Veg Fest programme during 2019 supporting food growing in schools across the town , culminating in a large scale summer event to showcase and reward the hard work of pupils and celebrate their success. Additional information received as requested by the FP&A Committee in October.

The Secret Space

An application for funding of £ 7,000 towards the cost of recruiting a part time Co-ordinator of Volunteers. Funding is being sought to assist with the first year’s salary for this position.

Simon Balle All – through School

An application for funding of £ 5,000 towards the cost of installation ambient mood lighting in the swimming pool for the benefit of those with special

19 PAPER H

educational needs, specifically those with autistic spectrum condition and students with particular phobias.

Isabel Hospice

An application for funding of £ 20,000 towards the cost of providing ‘Hospice at Home’ service.

All application are included in the Appendices bundle.

4. RECOMMENDATIONS

It is recommended that:

a) The Committee notes the report. b) The Committee considers the level of grant, if any, it would wish to make in each case.

Report by Monika Duong – Civic Administration Manager

20 PAPER I

MINUTES OF THE PERSONNEL SUB COMMITTEE MEETING HELD ON MONDAY 12 NOVEMBER 2018 IN THE ROBING ROOM, THE CASTLE, HERTFORD

PRESENT: Councillor Mrs R Bolton, in the Chair

Councillors: P Boyle, B Deering and Miss J Sartin

IN ATTENDANCE: Cllr Peter Ruffles, Mr J Whelan, Town Clerk, one member of the public

378. RECORDING OF MEETING

It was established that no person present wished to record the meeting.

379. APOLOGIES FOR ABSENCE

None received.

380. DECLARATION OF INTERESTS

None.

381. MINUTES

It was RESOLVED that:

Subject to the correction of an error in the draft minutes, the minutes of the last meeting held on 3 September 2018 be confirmed as a correct record of the proceedings and signed by the Chairman.

382. QUESTIONS AND/OR STATEMENTS FROM MEMBERS OF THE PUBLIC

There were no members of the public wishing to speak.

383. SICKNESS STATISTICS

The Committee received an up to date report on staff sickness for the year to date January to September 2018.

Committee noted the average sickness days per employee in the year to date is 6.7 days which is around 25% lower than the local government average.

21 PAPER I

It was RESOLVED that:

(a) The Committee notes the report.

384. DISCIPLINE AND GRIEVANCE ACTIONS

The Committee noted there are no outstanding grievance or disciplinary items.

385. OVERTIME AND TOIL REPORT

The Committee considered a report on the overtime and TOIL expenditure for the year to date. Committee were pleased to note that TOIL hours are being effectively managed.

It was RESOLVED that:

The Committee notes the report.

386. CASUAL OFFICER HOURS

The Committee received a report outlining the amount of hours worked by each Casual Officer since their appointment.

Committee discussed whether the permanent post of Weekend Customer Service Assistant, that remains vacant, should be advertised again in the near future.

Committee were advised that the current cohort of Casual Officers had been in place for some time and were an asset to the staffing group. Many of the compliments that arise from private hire at Hertford Castle are due to the excellent customer service provided by these staff.

Committee concluded that as the current system is working well there is not a need to change it at present.

It was RESOLVED that:

The Committee notes the report.

387. CUSTOMER FEEDBACK

The Committee received a report outlining how customer feedback including compliments and complaints are received and recorded by Hertford Town Council.

22 PAPER I

Committee discussed the frequency of the reporting of customer feedback to Committee together with the various channels including web based feedback that other councils use. It was noted that such a change to the Council’s webpage will be investigated and may include amendments to existing webpages and may incur a cost to meet the company who manages the Councils website. Links will be included pot both East Herts Council and Hertfordshire County Council customer feedback pages.

The Committee is supportive of the Council encouraging web based feedback but wishes to retain the current methods of social media and written customer feedback.

It was RESOLVED that:

(a) Officers amend the Councils webpages to include feedback of compliments comments and complaints (b) the Committee notes the report.

388. EXCLUSION OF PRESS AND PUBLIC

It was RESOLVED that:

In view of the confidential nature of the following items, which relate to the business matters other individuals and organisations, the public shall be excluded while the follow items were discussed . This was in accordance with the Public Bodies (Admission to Meetings) Act 1060, as amended by the Local Government Act 1972.

389. STAFF RESTRUCTURING COSTS

The Committee received a report from the Town Clerk that advised of the net costs of the restructuring of the staffing that was implemented in September 2017.

It was RESOLVED that:

Committee notes the report

There being no further business the meeting ended at 7:54 p.m.

23 This page is intentionally blank

24 Document 1.1

INTRODUCTION TO THE CONSTITUTION

Review by January 20 2019

1

25 1. Purpose

1.1 The purpose of this Constitution is to set out how Hertford Town Council works and how it makes decisions. The Constitution is a living document. It is kept under continual review and is re-examined every two years by the Finance, Policy & Administration Committee.

2. Background

2.1 The Town Council is responsible for a number of local services. It must provide some of these services by law; others are discretionary. The Town Council is a statutory corporation - that is, a body created by government under an Act of Parliament. Under the General Power of Competence, a Council undertakes various functions and delivers a wide range services as long as it ensures compliance with the law.

3. Services

3.1 The Town Council currently provides the following range of services:

þ Allotments þ CCTV in the town centre (through the CCTV partnership) þ Hertford Cemetery þ Christmas light displays in the Town Centre þ Civic Traditions – maintaining & promoting Hertford’s historic civic traditions þ Closed Churchyards and other open spaces such as the Castle Grounds, St Leonard’s Garden and Pinehurst Playing Field with play equipment þ Conference and wedding facilities at the Castle þ Consultations – responses to any from other organisations, local & national þ Entertainments – provide and promote public entertainments and events þ Function rooms at the Castle & Millbridge Rooms social occasions, meetings etc þ Grants to local voluntary groups and organisations þ Hertford Museum – significant grant support to the Hertford Museum þ Partnerships with other organisations with the aim of improving the social, economic and environmental wellbeing of Hertford þ Planning – representations on applications & development plans þ Representing the Town’s interests to other public service providers þ Support to Town Centre including provision of hanging baskets and appointment of Town Centre Officer to support economic development þ The Castle – maintain this important historical landmark on behalf of the Town þ Tourism and Information – Town and Tourist Information Centre þ War Memorial - maintaining on behalf of the people of Hertford þ Youth – organising & supporting Youth engagement

4. Who pays?

4.1 Money for services comes from the following sources:

þ Income from fees and charges þ Grants – when available þ Specific reserves

2

26 þ General balances þ Council tax.

4.2 Unlike Hertfordshire County Council and East Herts Council, Hertford Town Council receives no income from business rates and its general expenditure is not subsidised through a government grant. There are currently no central government controls or “cap” on the Council’s expenditure or ability to raise a precept. This makes Hertford Town Council directly accountable to residents for the financial implication of its actions.

5. Who decides?

5.1 Every four years, voters in the town elect 16 Town Councillors. They take all major decisions in the full Council; or in a Council Committee or Sub- Committee. Decisions are always collective and voted on unless they have been delegated to the Town Clerk. Sometimes those delegated decisions are taken in consultation with Councillors, for example a Committee Chairman, the Leader or the Mayor.

The political party having the greatest overall number of seats on the Town Council is able to decide policy – but only through the Council’s formal decision making process. If the result of an election is close, no single party might have an overall majority - in which case a Leader is unlikely to be appointed.

6. The Council's job

6.1 The Town Council's role is to deliver its services to the people of Hertford in an open, transparent and cost-effective way; acting in the best interests of Hertford and its citizens as a whole. This sometimes means that the 'greater good' is more important than individual or particular group's interests, but this is what democratic local government is all about. Taking those decisions, after listening to the community, is the job of the Town Councillors acting collectively as ‘Hertford Town Council'.

7. How is the Council organised to carry out its job?

7.1 The Council – Can make all policy and other decisions within scope of the power of general competence and those powers specifically given to a town council by law.

7.2 Committees – Can make decisions (resolved items) only on those issues the Council has delegated otherwise a Committee has to make a recommenda tion to Council – for example on policy issues.

7.3 The Council’s Committees are:

„ Community Services Committee „ Development & Leisure Committee „ Finance, Policy & Administration Committee.

7.4 Planning Sub-Committee – This is a sub-committee of the Development & Leisure Committee and can make decisions (resolved items) only on those issues the Committee has delegated otherwise it has to make a recommendation.

Personnel Sub – Committee – This is a sub-committee of the Finance, Policy and Administration Committee and can make decisions (resolve items) only on those issues the Committee has delegated otherwise it has to make a recommendation.

3

27 7.5 Working Groups – These can be appointed by any of the above and can be made up of councillors and officers. Representatives of other organisations may also be invited to sit on a working group. They are informal and will report to Council or a Committee on a specific, time limited, issue where more detail needs to be explored. There are is currently a Sele and Bengeo Neighbourhood Area Plan Working Part iesy , reporting to the Development and Leisure Committee

7.6 Allotments – The Council encourages allotment management groups to be established. Three are in existence at the time of writing – the North Road Plot Holders’ Group, Mudlarks Community Garden at Cromwell Road allotments and the Lovely Grub Garden at Sele Road. These groups have entered into an agreement with the Council for it to carry out the day to day management of those allotments/areas of land on behalf of the Council.

7.7 Officers - Deliver the Council’s services in line with policies or directions as determined by Councillors, collectively in Council, a Committee or a Sub- Committee. They can advise Councillors on policy issues and statutory requirements the Council has to meet. They carry out the day to day detailed management of the Council’s services. By contrast Councillors look after the policy direction and other high level issues and they should ensure, through the formal framework, that the officers are working in line with those policies and should hold them to account for their actions.

8 Council Structure at Councillor Level – Policy & Direction

Full Town Council

Community Development and Finance, Policy Service Leisure and Committee Committee Administration

Planning Sub Sele /Bengeo Personnel Sub Committee Neighbourhood Area Committee Plan Working Party

4

28 Town Clerk

Finance Manager Civic Marketing & Events Project Officer Mayor’s Secretary/ Administration Manager Receptionist Manager

Grounds Finance Assistant Allotments Officer Facilities Officer Housekeeping P/T TTIC Manager Town Centre Events Co-ordinator Private Hire and Supervisor Cemetery officer P/T Officer P/T P/T Functions Co- P/T ordinator 29

Groundsman x2 TTIC Assistants Weekend Facilities 1 x FT Officer 2 x PT PT

Weekend Customer Services Assistant PT

5 Document 1.2

RESIDENTS AND THE COUNCIL

(A Summary of Rights)

Review by January 20 2019

1

30 1. Hertford Residents have the following rights :

1.1. Voting

Residents on the electoral roll for Hertford Town Council’s area have the right to vote at elections for Town Councillors. These are usually held every four years in May and are organised by the Returning Officer at East Herts Council – the next elections are due in 2019. Sometimes a vacancy may occur. Notice is published by the Council and, unless ten or more electors request the Returning Officer to organise an election, the Council may fill the vacancy by co-option.

1.2. Information – Residents have the right to:

1. Attend meetings of the Council, its Committees and Sub-Committees, except during items where confidential information is likely to be disclosed (then the meeting is held in private)

2. Access information as detailed in the Council’s Publication Scheme

3. Inspect the Council’s minutes

4. Inspect the Council's accounts when they are made available for public inspection prior to submission to the Council’s external auditor and make their views known to the external auditor.

1.3 Participation and Consultation

Residents have the right to participate in Council, Committee and Sub-Committee meetings. Details of how this can be exercised are set out in the Council’s Standing Orders.

Residents may be consulted on significant issues, on either a local or Town wide basis, depending on the nature of the matter and its relative effect on the community. The Council is not a large organisation and any consultation arrangements will be proportionate to the Council’s capabilities and capacity.

1.4 Complaints

Residents have the right to complain to:

The Town Council, under its Complaints Procedure. A complaint should be made to the Town Clerk

2

31 2. Residents' responsibilities

2.1 Residents are expected to conduct themselves in a reasonable manner, in line with normally accepted standards in society, when they deal with Councillors or Officers and, in particular, when they attend any meetings of the Council, its Committees or Sub Committees.

2.3 The principles behind this expectation are:

„ due respect for the rights and opinions of others „ non-confrontational behaviour „ respect at all times for the decisions on conduct and procedure in the meeting, from the person chairing that meeting „ a willingness to listen, as well as an expectation of being listened to, in a way that is both constructive and supportive .

3

32 Document 1.3

The Council’s Powers & Functions

(An Introduction)

Review by January 20 2019

1

33 1 Introduction

1.1 Hertford Town Council is the first tier of local government in the Town and is the closest to the community it serves. The Town Council came into being on 1 st April 1974 when the former Hertford Borough Council was absorbed into East Herts Council. The chairman of the Town Council is known as “The Mayor of Hertford ”. Hertford Town Council is one of over 8,500 parish and town councils in England.

1.2 As the first tier of local government, the Town Council is the most locally elected body in the town with discretionary powers and rights laid down by Parliament to represent the people of Hertford and provide services for them. It comprises the Mayor and Councillors. Councillors are often referred to as “Members” – for example in the various codes of conduct. The number of councillors is fixed by East Herts Council. Hertford Town Council’s lawful acts, asset s and liabilities are its own and not those of its Councillors.

2 Exercising Powers

2.1 The Town Council must act within the confines of the General Power of Competence and the law. It can only spend, raise or use money if it has a statutory power to do so; otherwise, it acts ultra vires (beyond its powers). The Town Council has a wide range of powers under the General Power of Competence and specific acts of Parliament. Most of these powers are discretionary, i.e. the Council may do something, rather than it must do something. The exercise of these powers may be subject to various consents, from, for example, the owner of land or another public body such as the highways authority. Almost all the Town Council’s powers are concurrent with those of Ea st Herts Council, i.e. the power may be exercised by either Council.

2.2 The Town Council currently has the unfettered right to raise money by precept (a mandatory demand) on East Herts Council. The precept required by the Town Council is then collected by the East Herts Council as part of the council tax levied on council taxpayers in Hertford.

2.3 The Town Council acts as a sounding board for local opinion and has important rights of consultation. Hertfordshire County Council and East Herts Council are each obliged by law to consult the Town Council on certain matters affecting the town.

2.4 The range of services and amenities provided by the Town Council is a matter entirely within its discretion and although a few functions are a legal requirement (known as a “statutory duty”) the Council still has discretion to determine how it fulfils such requirements. A scan of the latest budget and the medium term financial plan gives a general indication of activities. The Town Council plays an important role in maintaining and improving local services and facilities, supporting local voluntary organisations and activities and influencing and lobbying on local development and other issues.

3 National Influence

3.1 The Town Council is represented nationally by the National Association of Local Councils and is a member of the County Branch.

4 Obligations

4.1 There are certain obligations that by law Hertford Town Council must fulfil. For example:

a. It must hold an annual meeting

2

34 b. It must hold at least three other council meetings a year c. It must appoint such officers as it believes necessary for the proper discharge of its functions including a ‘Proper Officer’ and s151 Finance Officer, who may be the same person. d. It must make Financial Standing Orders for the supply of goods and services to the Council e. It must keep minutes of its meetings in a book kept for that purpose f. It must give adequate public notice of meetings and the meetings must be open to the public apart from when a confidential matter is being considered

4.2 The arrangements for meetings and proceedings of Local Councils are set out in Part II of Schedule 12 to the Local Government Act 1972, as supplemented by the Council’s Standing Orders .

3

35 Document 1.4

THE TOWN CLERK AND OTHER MANAGERS

(Who does what?)

Review by January 20202019

1

36 1 Introduction to Role and Responsibilities

1.1 The post of Town Clerk is the ‘engine’ that makes Hertford Town Council effective and is its principal executive and adviser.

1.2 The Town Clerk has a duty to give clear advice to all Councillors of the Council, including the Chairman, before decisions are reached, even when that advice may be unpalatable. The Clerk has a key, direct role in advising the Council, and individual Councillors, on governance and ethical matters and liaising with the Monitoring Officer at the East Herts Council on ethical issues and the Councillors’ register of interests.

1.3 The Town Clerk is the overall line manager and is responsible for the effective management, performance and training of the other managers and staff. The powers of other managers and staff derive from the Town Clerk, unless they are separately appointed by the Council for a specific purpose – for example, the s151 Finance Officer in relation to some of that p ost’s duties for managing the Council’s finances. In common with other larger councils, Hertford Town Council employs a range of administrative, support and front line delivery staff.

1.4 A Councillor may be appointed to act as Town Clerk but cannot be paid for doing so, and except in an emergency (to cover a temporary vacancy for example). It is not good practice for a Councillor to take on this role, because it confuses Officer/Councillor roles.

1.5 It should be noted that Councillors may not be employees the Council (there is an unacceptable conflict of interest) and may not become employees of their former Council until at least 12 months after ceasing to be a Councillor (Local Government Act 1972).

2 Overall Responsibilities – Town Clerk

2.1 The Town Clerk is the “Proper Officer /Head of Paid Service ” and an employee of the Council and as such is under a statutory duty to carry out all the functions of a local authority’s Proper Officer, and in particular to serve or issue all the notices required by law of the Proper Officer of the Council. An exception to this is the statutory duties of the s151 “Responsible Financial Officer” - these duties are not discharged by the Town Clerk.

2.2 The Town Clerk is responsible for ensuring that all the lawful instructions of the Council in connection with its functions as a local authority are carried out in a timely fashion. The Town Clerk is required to advise the Council on, and assist in the formation of, overall policies to be followed in respect of its activities. The Town Clerk is responsible for ensuring arrangements for producing all the information required for making effective decisions and for implementing all decisions of the Council. The person appointed is accountable to the Council as a whole for the effective management of all its resources and will report to the Council on them, as and when required.

2.3 The Town Clerk is the “Responsible O fficer ” in respect of the Health and Safety at Work etc Act 1974, in regard to his/her own safety, the safety of other employees and Councillors and that of the public, customers or other persons visiting any of the Council’s premises.

2.4 The Town Clerk is also the “Data Controller” for the purposes of the General Data Protection Act 1998.2018.

2

37 3. Overall Responsibilities – Finance Manager

3.1 The Finance Manager is the Council’s s151 “Responsible Finance Officer” – a statutory appointment – with specific responsibilities and accountabilities to the Council for financial issues. This post is responsible for all the financial records of the Council and for the careful administration of its finances and for reporting to the Town Council on budget estimates and precept.

3.2 The website and other miscellaneous activities are also this Post’s responsibility.

4. Marketing & Events Manager

4.1 Ensure the efficient and effective management of the marketing, events and tourism functions of the Council’s functions .

4.2 Promote the County Town of Hertford.

4.3 Promote Hertford Castle and the Mill Bridge Rooms as venues for hire.

4.4 Organise a varied programme of Community Events.

5. Civic Administration Manager

5.1 The Civic Administration Manager is responsible for ensuring the effective and efficient management of the democratic services, civic and grounds maintenance function and deputises in the absence of the Town Clerk.

5.2 This post manages all the Council’s health and safety matters and acts as Clerk to the Planning Sub Committee and Youth Engagement

5.3 This post also manages the Mayor’s Secretary, the Cemeteries and Allotments Officers , full time Facilities Officer and the Grounds Supervisor.

3

38 Document 1.5

THE COUNCIL’S ASSETS

(A Summary)

Review by January 2019

1

39 1 Introduction

1.1 The Council manages a number of properties, allotments and closed churchyards. It also holds an impressive collection of civic silver and various artefacts.

2 Buildings and Land

Allotments

2.1 The Council owns allotments sites in:

„ Bengeo 56 plots „ Cromwell Road 176 plots „ Folly Island 40 plots „ Hertingfordbury 84 plots „ North Road 77 plots „ Sele Road 12 plots The number of plots fluctuates and depends on the size of plot let. For example, a large plot may be divided and smaller plots may be combined when they become vacant.

Management of the plots at North Road is devolved to the North Road Plotholders Group.

The Council also owns a plot of land adjacent to 81 Sele Road, currently used as a community allotment.

Buildings

2.2 The Council looks after a number of historic buildings in the town. It leases Hertford Castle, a Grade I listed building and owns the Seed Warehouse in Maidenhead Yard, a Grade II listed building.

2.3 The Council had been a sub-tenant of the Castle for some years and assumed the head lease of the Castle in 2007. The Council continues to sub-let parts of the Castle.

2.4 The Town Council bought the Seed Warehouse in 1983. The Hertford Museum uses most of the ground floor for storage and to house the Roman corn-drying oven found during excavations at Foxholes Farm in 1975.Part of the building is let on a commercial basis to a local charity and a local business.

2.5 The Seed Warehouse also houses the Millbridge Rooms, which are hired to local organisations for meetings and events.

2.7 The Town and Tourist Information Centre is run from a shop unit at 10-12 The Wash rented by the Council.

Cemetery

2.7 The town’s main Cemetery is located at North Road and is managed by the Council.

Closed Churchyards

2.8 The Council maintains the following closed churchyards:

2

40 „ All Saints Churchyard „ St Leonards „ St Andrews „ Holy Trinity

Other Land

2.9 Crawleys Field – Pasture land let out to rent

2.10 St. Leonard’s Garden, Bengeo – a community garden for the benefit of local residents.

3 Civic Regalia

Mayor’s Badge of Office and Gold Chain

3.1 In the year 1880, Earl Cowper, K.G., High Steward, and the then Member of Parliament for the Borough and Arthur James Balfour, (afterwards Earl Balfour, KG) presented to the Corporation a gold badge to be worn as a symbol of Office by successive Mayors. The badge bears a replica of the Borough of Hertford seal and is inscribed “Borough of Hertford”, intersected with acorns and surrounded by open strapwork.

3.2 The Gold Chain from which this Badge is suspended consists of 54 links and a clasp. The links have been presented by, or in memory of, past Mayors, Town Clerks and others. Each is engraved with the names of the persons they commemorate.

3.3 With the Chain and Badge is worn the Gold Pendant, enamelled and jewelled with Amethysts, which was presented by members of the Corporation in 1897 in commemoration of the Diamond Jubilee of Queen Victoria. The smaller Gold Chain from which the pendant is suspended was presented by Alderman Alexander Purkiss-Ginn in 1926; the Chain having been a Christmas gift to him from members of his family during his Mayoralty in the preceding year .

Deputy Mayor’s Badge of Office

3.4 This is a gold circular medallion depicting the Borough of Hertford seal, mounted in silver and glass pendant with chain.

The Mayoress’s Jewel

3.5 This is a gold pendant of openwork heart-shaped outline, the centre depicting the Borough of Hertford’s seal flanked by a shamrock and foliage inset with diamonds, rubies and emeralds and surmounted by the Imperial Crown. The Jewell is suspended from a gold circular chain engraved with foliage.

The Mayor’s Consort’s Badge

3.6 This is a silver gilt and enamel brooch of shaped oval outline, the circular centre with the arms of Hertford Town Council inscribed.

The Badge of the Mayor’s Chaplain

3

41 3.7 This is a renaissance style silver, enamel and rock crystal oval locket, each side inset with a convex oval rock crystal with enamel scroll borders, containing an enamel group of St. Hubert dismounted from his horse and kneeling before a stag beneath a tree on rockwork.

The Standard of Honor (Honour)

3.8 The written record of the Herald's Visitation in 1634 shows both the seal and the arms. In 1925, during the mayoralty and on the initiative of Alderman Josiah Wren, JP, the Borough obtained a grant of a Badge in view of its having been designated

an "Honor" 1 in an Assignment by King Edward I in 1304, and in several subsequent royal grants.

3.9 The Warrant granting this badge describes it as, "Within a chaplet of roses Gules a stag's head caboshed 2 proper; between the attires an escocheon or, charged with three chevronells Gules" and authorises it to be borne by the Corporation and their successors upon their Standards or otherwise according to the laws of Arms. The chaplet of red, that is Lancastrian roses, exemplify that Hertford is an Honor of the Duchy of Lancaster The escutcheon or shield of arms between the horns of the stag is that of the Earls of Clare and Hertford, a title which lapsed on the death of Gilbert, the 8th Earl who was killed at Bannockburn. So the Standard of Honor of Hertford, which is carried before the Mayor on State occasions, bears this badge thrice repeated, the arms, "Argent, a hart lodged in water proper", and the legend "Pro Hertfordae Honore".

3.10 The Standard is of figured white silk damask, 7ft. 6in. long, with a blue and white fringe, on which the Arms and Badge are painted in correct colours, the legend being in gold lettering on a blue ground.

3.11 In 1986, the Town Council was advised that the original Standard had become too fragile for use and should be laid up. The Mayor, Councillor G H Sexton, launched an Appeal for funds for a replacement on Remembrance Day, and on 17th May 1987, the replacement Standard of Honor was dedicated in All Saints Church before a congregation of dignitaries, donors and local citizens.

The Hertford Mace

3.12 The Charter of Queen Elizabeth I in 1589 granted the Borough the right to appoint a Sergeant-at-Mace. The Mace is silver gilt, 38" in length, and weighs 930z. It is decorated with oak leaves, the rose, thistle, and harp.

3.13 The Town Mace is the symbol of Royal Authority in Hertford, as the Sword is the symbol of Royal Justice but, whereas the Sword is well-documented as regards date of making, the Mace is older and less well-documented so that some of what follows is based on reasonable conjecture.

3.14 Hertford's early beginnings were as a Saxon burgh (some evidence of a mint of the time of Alfred the Great has been found) and with the development of town life a 'burgh bailiff' emerged. A bailiff was an individual who was chosen by some sort of election to be a leader and spokesman for the burgh and probably was able to act as an arbitrator in local disputes. Under the Tudors, the bailiff's position was formalised and, as some burghs became "boroughs", the bailiff became the

1 According to Coke on Littleton, an Honor in its general significance, implies "a more noble sort of seigniory on which other Lordships depended by the performance of some custom or services".

2 Caboshed, i.e. facing front, not sideways

4

42 "Mayor". By this time, the bailiff had been elected annually with all freemen having a vote (in Hertford's case this meant all adult males living within the boundary). It had evidently become customary for the bailiff to receive a robe or gown by public subscription on taking office. When Henry VIII created Hertford a Borough, a Council would have been in existence to aid the Mayor, and the Mayor would have received a staff of office from the Crown (there is documentary evidence to support this). That part of the shaft of the present Mace, furthest from the Crown, is of a slightly different design from the counterpart. It is possible that the old staff of office was incorporated into the Mace when this symbol of authority came into use.

3.15 Hertford certainly had a Mace at the time of the Civil War. How it was treated in those revolutionary times is not known but, with the Restoration, those Boroughs which had been Parliamentary and which had a Mace had a Crown imposed upon their Maces at Royal Command. Hertford was a parliamentary town and had a Crown imposed upon its Mace. However, there is an oddity in the Royal Cypher on the Hertford Mace. The cypher is 'CR' with a rose interposed, not 'CIIR' as would be expected if Charles II had imposed a Head and Crown on an extant shaft.

3.16 The Hertford Mace is at least pre-Civil War and might contain an element that relates directly to the time when the ancient office of bailiff was transformed into Charter Mayor in the sixteenth century.

3.17 In 1980, the Mace was repaired and re-gilded, the necessary monies being provided by businesses and companies operating within the town. The Mace was again re-guilded in 2015

The Hertford Sword

3.18 The Corporation records show that in 1678 Sir Charles Caesar, Member of Parliament for the Borough, gave "one hundred pounds towards renewing of the Charter and purchasing of a sword and any such other things for the good and credit of this Corporation."

3.19 The sword itself was made by one Andreia Farara, an Italian craftsman working at his trade during the period 1550-1600. It has a Silver gilt hilt with cross guards and a straight double-edged blade 36" in length.

3.20 The scabbard is also of Italian workmanship and dates around the time of presentation, probably 1680. The ornamentation includes the Royal Arms of the Duchy of Lancaster.

3.21 The privilege of carrying a sword before the Mayor in addition to the Mace was granted by the Charter of Charles II in 1680.

3.22 The sword was repaired and restored to its present condition, the funds being provided by businesses, associations and citizens of, or having connections with, the Town. This restoration was carried out in 1981. Further restoration was carried out in 2015, with a new handle fashioned in the exact style of the original. The original handle is in the Council’s possession and can be re-fitted to the sword if required, but is in a delicate state.

4 Military Memorabilia

4.1 These items are housed in various locations.

Volunteer and Local Militia Colours of the Napoleonic War Period

5

43 4.1 In 1845 the will of Henry Allington of Bayley Hall, Hertford, bequeathed to the Hertford Borough Council five flags of the Napoleonic period, which had belonged to Volunteer, and Local Militia units in the area that were raised in succession. The Colours are the only known complete set of Colours for Hertfordshire Units at the time of the Napoleonic Wars and are said to be of great historic value. The are 3 out of 5 colours remaining.

4.2 Where the Colours were housed between 1845 and 1980 has not been established but they could have been hanging in the Committee Room at the Shire Hall for much of that time. They were certainly there in 1909 and in 1980 had to be taken down when Hertfordshire County Council redecorated the building. They were then stored at the Castle rolled up on their poles until funds were raised in 1985-86 for a special display case designed and built by the area Museums service for South Eastern England. The cost of constructing the display case (£941) was met entirely from donations.

The Hertfordshire Regimental Collection

4.3 This interesting collection contains many operational items, uniforms, and medals, personal and other objects reflecting the Regiment’s history.

5 Other Objects

5.1 These are located in various places and include:

· Drawings · Furniture · Manuscripts · Pictures · Porcelain · Prints · Sculptures · Paintings housed at Shire Hall

5.2 The Council also owns or leases miscellaneous vehicles and plant, office furniture and equipment associated with the running of a modern local authority.

6

44 PAPER J

FPA Objectives – 2016-19

AAA. OBJECTIVE: Enhance the role of the County Town of Hertford as an attractive and safe place to live, work and visit and to promote it as a cultural destination Action Required Success Criteria Responsible Committee 1. Agree quarterly policing Issues raised are FP&A or informal meeting priorities with the Safer successfully addressed Neighbourhood Team and and reported back to the feed in local residents and Council. business views when setting those priorities. .Progress as of December 2018:

Meeting with CI Orton took place on 5 th November 2018. At that meeting it was agreed to meet every 6 months. The next meeting is scheduled for 3 rd June 2019.

2. Continued funding of Continued provision of FP&A the Hertford Museum as a this important resource. key resource for both residents and visitors to Hertford.

Progress as of December 2018:

The application for next year’s funding is an agenda item. If approved this objective will remain on track.

This objective is on track. 3. Consider how New Improving the cultural FP&A Homes Bonus funding offer or other community can be used to support initiatives within the Town. community based projects such as the Hertford Arts Hub being considered by Courtyard Arts. Progress as of December 2018 Grant applications under this NHB allocation scheme were considered in June 2018 and October 2018. Further applications will be considered at FP&A in January 2019.

4. Implementation of an A scheme is implemented FP&A ‘Adopt your Street’ litter where members of the pick initiative, with support public take some from the Council. responsibility for clearing litter in their streets. Progress as of December 2018:

At present there are 27 plus a Cub Scout Group and a Beavers group involved in this initiative. Volunteers in all four wards of Hertford have adopted at least one

45 PAPER J street. Positive feedback has been received from volunteers and the scheme continues to be advertised through social media and noticeboards.

This objective is on track BBB. OBJECTIVE: Support the town centre and business community, to ensure its ongoing viability Action Required Success Criteria Responsible Committee 1. Provide financial Positive promotion of the FP&A support for local grant scheme; Community Groups and determination of grant initiatives through the applications in line with provision of Community Town Council policy; Grants. positive case studies shown on the Town Council’s website. Progress as of December 2018:

Grants under the scheme are considered at every meeting of the FPA Committee. Case studies are followed up after grants awarded and press releases issued on a regular basis.

This objective is on track.

CCC. OBJECTIVE: Positively Influence Spatial and Economic Development Action Required Success Criteria Responsible Committee 1. Draw up and Cost effective FP&A implement an annual maintenance carried out programme of in a timely manner. maintenance to the Castle and Seed Warehouse ensuring good value for money. Progress as of December 2018 A programme is for maintenance for is being undertaken for the current year. 2. The Town Council This provides the FP&A undertakes highways opportunity for the council verge and signage to contributing to a more maintenance as part of pleasant environment. Hertfordshire County Council Highways Together Initiative.

Progress as of December 2018:

The scheme works on an ad-hoc basis but the Council is not able to carry out maintenance of areas of highway land because responsibility for this lies with the County and District Councils.

46 PAPER J

This objective is on track to the limited extent possible.

3. Develop and implement Reduced carbon footprint FP&A a strategy for the Council through exemplary to improve its carbon practice. footprint and sustainability. Areas of action could include paper use, level of recycling and energy suppliers. Progress as of December 2018:

Limited progress has been made on this matter. Further work needed. It is intended to bring a framework document to FP&A Committee in March 2019 DDD. OBJECTIVE: Effective Governance Action Required Success Criteria Responsible Committee 1. Undertake regular Town Council is FP&A reviews to Council policy effectively run and and Constitution (to managed; meeting all include all standing statutory requirements Orders and Financial and exhibiting good Regulations).Develop practice wherever news policies where possible other required. Progress as of December 2018:

This is done on a regular basis. The full Constitution was last reviewed and adopted on 27 March 2017. Standing Orders and Financial Regulations reviewed March 2018. Further documents to be reviewed in January 2019.

This objective is on track.

2. Review spending Spending programmes FP&A programmes (such as for remain fit for purpose and New Home Bonus result in positive funding) as part of the outcomes. annual budget setting process. Progress as of December 2018:

New Home Bonus allocation policy and process adopted in March 2018. Further work has been undertaken for the budget setting for 2019/2020.

3. Ensure all Assurance provided on an FP&A requirements of the annual basis by the Town Council’s Standing Orders Clerk. and Financial Regulations are met when spending public money.

47 PAPER J

Progress as of December 2018 :

The Standing Orders and Financial Regula tions are reviewed and re -ad opted annually by the Council.

4. Continue to meet Assurance provided on an FP&A financial transparency annual basis by the Town requirements including Clerk. regular publication of Council expenditure. Progress as of December 2018:

This is done on a quarterly basis to FP&A Committee. For the financial year 2017/18 the Council received positive internal and external audit reports confirming that the financial management processes are well managed.

The first internal audit visit for 2018/19 took place in November 2018 with positive feedback received.

This objective is on track.

5. Ensure Town Clerk develops FP&A recommendations made action plans and ensures following internal and their timely completion, external financial audits reporting to Committee as are fully undertaken in a appropriate. timely way Progress as of December 2018:

The feedback from both the internal and external auditor is excellent and any recommendations are implemented.

6. Develop and implement Plans in place and FP&A training and development training records held and plans for Councillors and reported to Personnel Staff. Sub Committee. Progress as of December 2018:

A full-year staff training plan was approved at Personnel Sub Committee on 29 May 2018 and is being implemented.

This objective is on track.

7. For all activity Property and events are FP&A and D&L undertaken by the Council managed meeting within (including management of prevailing licensing and property, land and public health and safety events) ensure that up to requirements. date risk assessments

48 PAPER J and appropriate licences are in place and health and safety requirements are being adhered to. Progress as of December 2018:

All risks assessment are reviewed regularly.

This objective is on track.

8. Adopt and monitor Key The effectiveness of the All Committees Performance Indicators Council’s performance is for the provision of tracked and reported at Council services. Take Committee demonstrating corrective action as how well the Council has required. delivered its services to residents The KPIs reported are the costs of providing individual service functions of the Council compared where income is also generated by those functions. The KPIs are the monitored statistics that compare income to expenditure. Examples are the Cemetery and the Town and Tourist Information Centre. Progress as of December 2018:

This is done on a quarterly basis. This objective is on track.

EEE. OBJECTIVE: Customer Service Improvement Action Required Success Criteria Responsible Committee Increase awareness Increased awareness of FP&A amongst all Officers of how job role and what represents excellent responsibility directly customer service; embed impacts on customers best practice in all aspects of the customer service that the Council provides. Progress as of December 2018:

All staff have a customer service related goal in their personal objectives.

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50 51 52 53 54 55 56 57 58 59 60 No Type Date Supplier Ref Details Net CHEQUES PAYMENT 93307 PP 03/09/2018 PUR01 205959 Catering for DS Suite 1,930.51 1930.51 Cheque Payment-Sept 93308 PP 03/09/2018 WAL01 205971 Hire of PA Systems for all three stages at Rock at the Castle 2,325.00 2325 Cheque Payment-Sept 93303 PP 03/09/2018 HCC01 205943 Office Stationery 830.50 830.5 Cheque Payment-Sept 93306 PP 03/09/2018 NPO01 205954 Supply of energy to The Castle/Cemetery Bldgs/Seed Warehouse/TIC 7,769.55 7769.55 Cheque Payment-Sept 93301 PP 03/09/2018 BRI04 205927 Staff First Aid Course (JH - RH) 477.60 477.6 Cheque Payment-Sept 93302 PP 03/09/2018 EAS02 205933 Engraved Plaque/Staff Name Strips 157.32 157.32 Cheque Payment-Sept 93304 PP 03/09/2018 HOU02 205944 Ceremonial base/pole 413.86 413.86 Cheque Payment-Sept 93305 PP 03/09/2018 MOO02 205950 Hire of items for DS Suite 25.50 25.5 Cheque Payment-Sept 93318 PP 04/09/2018 RIC03 205962 Castle/Pinehurst Grounds Maintenance/Tidy Folly Island Towpath 2,889.59 2889.59 Cheque Payment-Sept

61 93312 PP 04/09/2018 ELE01 205934 Hanging Baskets Lamp Column testing 2,970.00 2970 Cheque Payment-Sept 93317 PP 04/09/2018 REE01 205961 Hire of Temporary Staff 4,415.58 4415.58 Cheque Payment-Sept 93320 PP 04/09/2018 REE01 205976 Introduction fee for position of Finance Manager 9,503.76 9503.76 Cheque Payment-Sept 93315 PP 04/09/2018 INS04 205945 Staff Training Course ( MR) 575.04 575.04 Cheque Payment-Sept 93311 PP 04/09/2018 AFF01 205922 Supply of water to Cromwell road Allotments 541.51 541.51 Cheque Payment-Sept 93310 PP 04/09/2018 ADV01 205921 Renewal of Website Hosting 330.00 330 Cheque Payment-Sept 93313 PP 04/09/2018 FIR03 205936 Postage charges for Castle Copier - Toner 9.60 9.6 Cheque Payment-Sept 93309 BP 04/09/2018 2108 205920 Carers in Hertfordshire -Bucket contribution Rock @ the cast 4,472.51 4472.51 Cheque Payment-Sept 93314 PP 04/09/2018 FORE3 205938 Hire of Casual Staff 161.55 161.55 Cheque Payment-Sept 93316 PP 04/09/2018 JCD01 205946 Poster for Open air Cinema 100.80 100.8 Cheque Payment-Sept 93386 PP 04/09/2018 PET01 205957 TIC Sales 79.20 79.2 Cheque Payment-Sept 93319 PP 04/09/2018 SHR01 205965 Shredding of confidential material 140.63 140.63 Cheque Payment-Sept 93324 PP 05/09/2018 EHD01 205932 Pinehurst Playground inspection/Castle Grounds Maintenance 3,773.28 3773.28 Cheque Payment-Sept 93321 PP 05/09/2018 SRM01 205883 Security at Hertford Carnival 156.00 156 Cheque Payment-Sept 93322 PP 05/09/2018 SOC01 205884 Sale of Theatre Gift Cards 216.20 216.2 Cheque Payment-Sept 93323 PP 05/09/2018 SRM01 205902 Security for Cars at the Castle ( re-issued cheque lost in post) 171.60 171.6 Cheque Payment-Sept 93325 PP 05/09/2018 EXP02 205935 Contractual Maintenance 18.99 18.99 Cheque Payment-Sept 93326 PP 05/09/2018 FRO01 205940 Exchange skip at Hertford Cemetery 252.00 252 Cheque Payment-Sept 93327 PP 05/09/2018 PEG02 205956 Audio Engineering at Rock at the Castle 100.00 100 Cheque Payment-Sept 93328 PP 05/09/2018 PRI02 205958 Castle Towel & Mat Hire 205.39 205.39 Cheque Payment-Sept 93329 PP 05/09/2018 PUR02 205960 Stock items for the TIC 46.80 46.8 Cheque Payment-Sept 93330 PP 05/09/2018 SOC01 205966 Sales of Theatre gift cards 47.50 47.5 Cheque Payment-Sept 93332 PP 06/09/2018 HEL01 205942 Litterpicking Kits 228.60 228.6 Cheque Payment-Sept 93333 PP 06/09/2018 MRM01 205949 Entertainment at Play Day Event 195.00 195 Cheque Payment-Sept 93334 PP 06/09/2018 WEB01 205972 TIC windows cleaned 24.00 24 Cheque Payment-Sept 93335 PP 06/09/2018 WIL02 205973 Entertainment at Play Day Event 275.00 275 Cheque Payment-Sept 93331 BP 06/09/2018 7180 205849 Hertford Symphony Orchestra Community Grant 1,200.00 1200 Cheque Payment-Sept 93336 PP 07/09/2018 BRA01 205926 Taxi Marshals 1,512.00 1512 Cheque Payment-Sept 93337 PP 10/09/2018 REC01 205878 Staff name badge 11.81 11.81 Cheque Payment-Sept 93338 PP 10/09/2018 BRO06 205928 Pinehurst Playground repairs 354.00 354 Cheque Payment-Sept 93339 PP 10/09/2018 NEW01 205953 Emergence Tree Work at All Saints Church 180.00 180 Cheque Payment-Sept 93340 PP 11/09/2018 LAN01 205948 Ladder purchased for Ground Staff 245.94 245.94 Cheque Payment-Sept 93343 PP 12/09/2018 CLE05 205929 Computer/IT Back up/Support 1,740.46 1740.46 Cheque Payment-Sept 93344 PP 12/09/2018 KGD01 205947 Clean and recharge portaloos at Cromwell Road Allotments 240.00 240 Cheque Payment-Sept 93587 PP 13/09/2018 NAL01 205952 Annual Conference 234.00 234 Cheque Payment-Sept 93582 PP 17/09/2018 BEN02 205925 Graves Dug at Hertford Cemetery 780.00 780 Cheque Payment-Sept 93581 BP 17/09/2018 7112 205906 Sele Sch hire of the hall Mayors tea party 50.00 50 Cheque Payment-Sept 93589 PP 17/09/2018 SEL01 205964 Hire of School Library for Sele Neighbourhood Plan 60.00 60 Cheque Payment-Sept 93586 PP 21/09/2018 MUD01 205951 Maintenance of Castle Sensory/St Leonards/Holy Trinity Gardens 360.00 360 Cheque Payment-Sept 93691 BP 25/09/2018 7180 205978 Community Grant-Hertford Youth Club 1,200.00 1200 Cheque Payment-Sept 93702 BP 26/09/2018 7112 205907 EHDC-Tickets for the mayor 35.00 35 Cheque Payment-Sept 93692 BP 28/09/2018 1240 205975 Petty Cash 150.00 150 Cheque Payment-Sept 94079 PP 01/10/2018 ALI01 205923 Entertainment for Play Day Event 350.00 350 Cheque Payment-Sept 94081 PA 05/10/2018 GAB01 205941 Stock items for the TIC 100.00 100 Cheque Payment-Sept 94574 BP 07/11/2018 7112 205916 St Andrew comm church hire by Mayor 25.00 25 Cheque Payment-Sept TOTAL 54,658.18 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 BACS Sept-NOV 2018 No Type Date Supplier Ref Details Net 93353 PP 12/09/2018 24H01 BAcs 7th Sept Purchase Payment 354 354 Approved 7/09/18 93354 PP 12/09/2018 EDF01 BAcs 7th Sept Purchase Payment 1613.16 1613.16 Approved 7/09/18 93355 PP 12/09/2018 JCD01 BAcs 7th Sept Purchase Payment 3876 3876 Approved 7/09/18 93356 PP 12/09/2018 MAY03 BAcs 7th Sept Purchase Payment 74.9 74.9 Approved 7/09/18 93357 PP 12/09/2018 SOU07 BAcs 7th Sept Purchase Payment 935.42 935.42 Approved 7/09/18 93358 PP 12/09/2018 STA08 BAcs 7th Sept Purchase Payment 23.14 23.14 Approved 7/09/18 93359 PP 12/09/2018 TAL01 BAcs 7th Sept Purchase Payment 261.19 261.19 Approved 7/09/18 93360 PP 12/09/2018 TTI01 BAcs 7th Sept Purchase Payment 76 76 Approved 7/09/18 93695 PP 25/09/2018 TTI01 BACS Purchase Payment 111.38 111.38 Approved 7/09/18 TOTAL 7325.19

93592 PP 28/09/2018 3DD01 BACS Purchase Payment 283.39 283.39 Approved 23/09/18 93593 PP 28/09/2018 ADL01 BACS Purchase Payment 80.34 80.34 Approved 23/09/18 93594 PP 28/09/2018 AFF01 BACS Purchase Payment 882.18 882.18 Approved 23/09/18 93595 PP 28/09/2018 AXI01 BACS Purchase Payment 570 570 Approved 23/09/18 93596 PP 28/09/2018 BEN02 BACS Purchase Payment 780 780 Approved 23/09/18 93597 PP 28/09/2018 BRA01 BACS Purchase Payment 1766.4 1766.4 Approved 23/09/18 93598 PP 28/09/2018 CLA02 BACS Purchase Payment 479.62 479.62 Approved 23/09/18 93599 PP 28/09/2018 CLE05 BACS Purchase Payment 691.45 691.45 Approved 23/09/18 93600 PP 28/09/2018 COD02 BACS Purchase Payment 350 350 Approved 23/09/18 93601 PP 28/09/2018 COV01 BACS Purchase Payment 84 84 Approved 23/09/18 93602 PP 28/09/2018 CRO05 BACS Purchase Payment 715.2 715.2 Approved 23/09/18 93603 PP 28/09/2018 EAS02 BACS Purchase Payment 46.62 46.62 Approved 23/09/18 93604 PP 28/09/2018 EHD01 BACS Purchase Payment 180 180 Approved 23/09/18 93605 PP 28/09/2018 FIL01 BACS Purchase Payment 3978.24 3978.24 Approved 23/09/18 93606 PP 28/09/2018 FIN02 BACS Purchase Payment 849.6 849.6 Approved 23/09/18 93607 PP 28/09/2018 FIR03 BACS Purchase Payment 439.21 439.21 Approved 23/09/18 93608 PP 28/09/2018 FRE01 BACS Purchase Payment 2916 2916 Approved 23/09/18 93609 PP 28/09/2018 FRO01 BACS Purchase Payment 252 252 Approved 23/09/18 93610 PP 28/09/2018 GAB01 BACS Purchase Payment 100 100 Approved 23/09/18 93611 PP 28/09/2018 HAL01 BACS Purchase Payment 40 40 Approved 23/09/18 93612 PP 28/09/2018 HCC01 BACS Purchase Payment 255.31 255.31 Approved 23/09/18 93613 PP 28/09/2018 HER36 BACS Purchase Payment 41.4 41.4 Approved 23/09/18 93614 PP 28/09/2018 HUR01 BACS Purchase Payment 12000 12000 Approved 23/09/18 93615 PP 28/09/2018 ITV01 BACS Purchase Payment 2818.4 2818.4 Approved 23/09/18 93616 PP 28/09/2018 JSL01 BACS Purchase Payment 213.16 213.16 Approved 23/09/18 93617 PP 28/09/2018 MAY03 BACS Purchase Payment 40 40 Approved 23/09/18 93618 PP 28/09/2018 MED03 BACS Purchase Payment 250 250 Approved 23/09/18 93619 PP 28/09/2018 MOB01 BACS Purchase Payment 310.8 310.8 Approved 23/09/18 93620 PP 28/09/2018 MUD01 BACS Purchase Payment 720 720 Approved 23/09/18 93621 PP 28/09/2018 NEW01 BACS Purchase Payment 720 720 Approved 23/09/18 93622 PP 28/09/2018 NOR05 BACS Purchase Payment 263.25 263.25 Approved 23/09/18 93623 PP 28/09/2018 PES01 BACS Purchase Payment 220.22 220.22 Approved 23/09/18 93624 PP 28/09/2018 PRI02 BACS Purchase Payment 49.5 49.5 Approved 23/09/18 93625 PP 28/09/2018 REC01 BACS Purchase Payment 17.4 17.4 Approved 23/09/18 93626 PP 28/09/2018 RIC03 BACS Purchase Payment 1293.59 1293.59 Approved 23/09/18 93627 PP 28/09/2018 SAF01 BACS Purchase Payment 53.4 53.4 Approved 23/09/18 93628 PP 28/09/2018 SEL01 BACS Purchase Payment 111.5 111.5 Approved 23/09/18 93629 PP 28/09/2018 SHR01 BACS Purchase Payment 280.6 280.6 Approved 23/09/18 93630 PP 28/09/2018 SOC01 BACS Purchase Payment 75.2 75.2 Approved 23/09/18 93631 PP 28/09/2018 SPA01 BACS Purchase Payment 570 570 Approved 23/09/18 93632 PP 28/09/2018 SRM01 BACS Purchase Payment 3296.7 3296.7 Approved 23/09/18 93633 PP 28/09/2018 STE03 BACS Purchase Payment 20 20 Approved 23/09/18 93634 PP 28/09/2018 STJ01 BACS Purchase Payment 866.64 866.64 Approved 23/09/18 93635 PP 28/09/2018 T&J01 BACS Purchase Payment 119.45 119.45 Approved 23/09/18 93636 PP 28/09/2018 TAL01 BACS Purchase Payment 261.19 261.19 Approved 23/09/18 93637 PP 28/09/2018 TTI01 BACS Purchase Payment 296.6 296.6 Approved 23/09/18 93638 PP 28/09/2018 TXU01 BACS Purchase Payment 128.3 128.3 Approved 23/09/18 93639 PP 28/09/2018 URB02 BACS Purchase Payment 2097 2097 Approved 23/09/18 93640 PP 28/09/2018 VIS02 BACS Purchase Payment 150.72 150.72 Approved 23/09/18 93641 PP 28/09/2018 WEB01 BACS Purchase Payment 24 24 Approved 23/09/18 93642 PP 28/09/2018 WEL01 BACS Purchase Payment 275 275 Approved 23/09/18 93643 PP 28/09/2018 WRY01 BACS Purchase Payment 350 350 Approved 23/09/18 TOTAL 43673.58

94003 PP 18/10/2018 ADV01 BACS Purchase Payment 720 720 Approved 16/10/18 94004 PP 18/10/2018 AFF01 BACS Purchase Payment 292.41 292.41 Approved 16/10/18 94005 PP 18/10/2018 ALD001 BACS Purchase Payment 3546.32 3546.32 Approved 16/10/18 94006 PP 18/10/2018 BEA04 BACS Purchase Payment 1056 1056 Approved 16/10/18 94007 PP 18/10/2018 BEN02 BACS Purchase Payment 260 260 Approved 16/10/18 94008 PP 18/10/2018 BEN03 BACS Purchase Payment 24 24 Approved 16/10/18 94009 PP 18/10/2018 CJK01 BACS Purchase Payment 72 72 Approved 16/10/18 94010 PP 18/10/2018 COR02 BACS Purchase Payment 80.91 80.91 Approved 16/10/18 94011 PP 18/10/2018 FORE3 BACS Purchase Payment 236.94 236.94 Approved 16/10/18 94012 PP 18/10/2018 FRO01 BACS Purchase Payment 252 252 Approved 16/10/18 94013 PP 18/10/2018 GAB01 BACS Purchase Payment 100 100 Approved 16/10/18 94014 PP 18/10/2018 HCC01 BACS Purchase Payment 153.29 153.29 Approved 16/10/18 94015 PP 18/10/2018 JCD01 BACS Purchase Payment 180 180 Approved 16/10/18 94016 PP 18/10/2018 JOH02 BACs Purchase Payment 57.3 57.3 Approved 16/10/18 94017 PP 18/10/2018 KAT01 BACS Purchase Payment 300 300 Approved 16/10/18 94018 PP 18/10/2018 MAY03 BACS Purchase Payment 27.5 27.5 Approved 16/10/18 94019 PP 18/10/2018 PKF01 BACS Purchase Payment 2400 2400 Approved 16/10/18

83 94020 PP 18/10/2018 PUR01 BACS Purchase Payment 69.6 69.6 Approved 16/10/18 94021 PP 18/10/2018 PYR01 BACS Purchase Payment 186.75 186.75 Approved 16/10/18 94022 PP 18/10/2018 RIX01 BACS Purchase Payment 300 300 Approved 16/10/18 94023 PP 18/10/2018 ROG01 BACS Purchase Payment 1120 1120 Approved 16/10/18 94024 PP 18/10/2018 SOC01 BACS Purchase Payment 56.4 56.4 Approved 16/10/18 94025 PP 18/10/2018 STJ01 BACS Purchase Payment 209.76 209.76 Approved 16/10/18 94026 PP 18/10/2018 TIN01 BACS Purchase Payment 1740 1740 Approved 16/10/18 TOTAL 13441.18

94027 PP 19/10/2018 HAL03 BACs Purchase Payment 120 120 Approved 16/10/18 94028 PP 19/10/2018 MUS01 BACS Purchase Payment 35085.8 35085.75 Approved 16/10/18 94029 PP 19/10/2018 SOU02 BACS Purchase Payment 190.32 190.32 Approved 16/10/18 94030 PP 19/10/2018 STA08 BACS Purchase Payment 39.05 39.05 Approved 16/10/18 94031 PP 19/10/2018 STA08 BACs Purchase Payment 20.39 20.39 Approved 16/10/18 94032 PP 19/10/2018 TTI01 BACS Purchase Payment 118.8 118.8 Approved 16/10/18 94033 PP 19/10/2018 TTI01 BACS Purchase Payment 561.33 561.33 Approved 16/10/18 94034 PP 19/10/2018 TTI01 BACS Purchase Payment 340.2 340.2 Approved 16/10/18 94925 PP 30/11/2018 GIL01 BACS Purchase Payment 1268.4 1268.4 Approved 16/10/18 TOTAL 37744.24

94041 PP 29/10/2018 BRA01 BACS Purchase Payment 1920 1920 Approved 16/10/18 94042 PP 29/10/2018 BRO06 BACS Purchase Payment 894 894 Approved 16/10/18 94043 PP 29/10/2018 DEA01 BACS Purchase Payment 677.5 677.5 Approved 16/10/18 94044 PP 29/10/2018 EHD01 BACS Purchase Payment 324.43 324.43 Approved 16/10/18 94045 PP 29/10/2018 EKI01 BACS Purchase Payment 6930 6930 Approved 16/10/18 94046 PP 29/10/2018 HER16 BACS Purchase Payment 672 672 Approved 16/10/18 94047 PP 29/10/2018 HER35 BACS Purchase Payment 24 24 Approved 16/10/18 94048 PP 29/10/2018 LOC02 BACS Purchase Payment 34.7 34.7 Approved 16/10/18 94049 PP 29/10/2018 NEW01 BACS Purchase Payment 720 720 Approved 16/10/18 94050 PP 29/10/2018 PRI02 BACS Purchase Payment 49.5 49.5 Approved 16/10/18 94051 PP 29/10/2018 REC01 BACS Purchase Payment 11.81 11.81 Approved 16/10/18 94052 PP 29/10/2018 REI01 BACS Purchase Payment 850.8 850.8 Approved 16/10/18 94053 PP 29/10/2018 RIC03 BACS Purchase Payment 993.59 993.59 Approved 16/10/18 94054 PP 29/10/2018 SOU02 BACS Purchase Payment 175.44 175.44 Approved 16/10/18 94055 PP 29/10/2018 T&J01 BACS Purchase Payment 1623.79 1623.79 Approved 16/10/18 94056 PP 29/10/2018 TXU01 BACS Purchase Payment 247.49 247.49 Approved 16/10/18 94057 PP 29/10/2018 VIS02 BACS Purchase Payment 146.87 146.87 Approved 16/10/18 94058 PP 29/10/2018 ZON01 BACS Purchase Payment 631.2 631.2 Approved 16/10/18 TOTAL 16,927.12

94254 PP 30/10/2018 BKM01 bacs Purchase Payment 450 450 Approved 30/10/18 94227 PP 30/10/2018 CAS03 BACS Purchase Payment 128.47 128.47 Approved 30/10/18 94228 PP 30/10/2018 EAS02 bacs Purchase Payment 18.6 18.6 Approved 30/10/18 94229 PP 30/10/2018 EHD01 bacs Purchase Payment 12796.8 12796.8 Approved 30/10/18 94230 PP 30/10/2018 FIN02 bacs Purchase Payment 96 96 Approved 30/10/18 94231 PP 30/10/2018 FRE01 bacs Purchase Payment 672 672 Approved 30/10/18 94232 PP 30/10/2018 IMI01 bacs Purchase Payment 5220 5220 Approved 30/10/18 94233 PP 30/10/2018 MAY03 bacs Purchase Payment 15.5 15.5 Approved 30/10/18 94234 PP 30/10/2018 MUD01 bacs Purchase Payment 360 360 Approved 30/10/18 94235 PP 30/10/2018 NPO01 bacs Purchase Payment 5425.72 5425.72 Approved 30/10/18 94236 PP 30/10/2018 PEG02 bacs Purchase Payment 82.5 82.5 Approved 30/10/18 94237 PP 30/10/2018 PUD01 BACS Purchase Payment 183 183 Approved 30/10/18 94238 PP 30/10/2018 REC01 bacs Purchase Payment 31.83 31.83 Approved 30/10/18 94239 PP 30/10/2018 REG01 bacs Purchase Payment 3340.35 3340.35 Approved 30/10/18 94240 PP 30/10/2018 SHR01 bacs Purchase Payment 140.63 140.63 Approved 30/10/18 94241 PP 30/10/2018 SRM01 BACS Purchase Payment 314.7 314.7 Approved 30/10/18 94242 PP 30/10/2018 STA08 Bacs Purchase Payment 40.99 40.99 Approved 30/10/18 94243 PP 30/10/2018 STA08 bacs Purchase Payment 11.98 11.98 Approved 30/10/18 94249 PP 30/10/2018 TAL01 bacs Purchase Payment 261.19 261.19 Approved 30/10/18 94250 PP 30/10/2018 TOT04 bacs Purchase Payment 48.16 48.16 Approved 30/10/18 94244 PP 30/10/2018 TTI01 bacs Purchase Payment 16 16 Approved 30/10/18 94245 PP 30/10/2018 TTI01 bacs Purchase Payment 207.9 207.9 Approved 30/10/18 94246 PP 30/10/2018 TTI01 bacs Purchase Payment 415.8 415.8 Approved 30/10/18 94247 PP 30/10/2018 WAL01 bacs Purchase Payment 350 350 Approved 30/10/18 94248 PP 30/10/2018 WEB01 bacs Purchase Payment 24 24 Approved 30/10/18 TOTAL 30,652.12

94606 PP 16/11/2018 ALD001 BACS Purchase Payment 3546.32 3546.32 Approved 13/11/18 94607 PP 16/11/2018 BEN02 BACS Purchase Payment 260 260 Approved 13/11/18 94608 PP 16/11/2018 BRA03 BACS Purchase Payment 150 150 Approved 13/11/18 94609 PP 16/11/2018 CLE05 BACS Purchase Payment 907.63 907.63 Approved 13/11/18 94610 PP 16/11/2018 COO01 BACS Purchase Payment 405.1 405.1 Approved 13/11/18 94611 PP 16/11/2018 COV01 BACS Purchase Payment 114 114 Approved 13/11/18 94612 PP 16/11/2018 EHD01 BACS Purchase Payment 20004.5 20004.46 Approved 13/11/18 94613 PP 16/11/2018 FORE3 bacs Purchase Payment 150.78 150.78 Approved 13/11/18 94614 PP 16/11/2018 GOV02 BACS Purchase Payment 5700 5700 Approved 13/11/18 94619 PP 16/11/2018 HER20 BACS Purchase Payment 86.4 86.4 Approved 13/11/18 94620 PP 16/11/2018 HYD03 BACS Purchase Payment 330 330 Approved 13/11/18 94621 PP 16/11/2018 ITV01 BACS Purchase Payment 1409.2 1409.2 Approved 13/11/18 94622 PP 16/11/2018 MAY03 BACS Purchase Payment 59 59 Approved 13/11/18 94623 PP 16/11/2018 MIN01 BACS Purchase Payment 288 288 Approved 13/11/18 94624 PP 16/11/2018 MOO02 BACS Purchase Payment 111 111 Approved 13/11/18

84 94625 PP 16/11/2018 MUD01 BACS Purchase Payment 360 360 Approved 13/11/18 94626 PP 16/11/2018 NEW01 BACS Purchase Payment 420 420 Approved 13/11/18 94627 PP 16/11/2018 SOU07 BACS Purchase Payment 774.72 774.72 Approved 13/11/18 94628 PP 16/11/2018 STE03 BACS Purchase Payment 80 80 Approved 13/11/18 94629 PP 16/11/2018 TOT04 BACS Purchase Payment 207.3 207.3 Approved 13/11/18 94630 PP 16/11/2018 TRI02 BACS Purchase Payment 189.81 189.81 Approved 13/11/18 94631 PP 16/11/2018 TTI01 BACS Purchase Payment 44 44 Approved 13/11/18 94632 PP 16/11/2018 TTI01 BACS Purchase Payment 24 24 Approved 13/11/18 94633 PP 16/11/2018 TTI01 BACS Purchase Payment 16 16 Approved 13/11/18 94634 PP 16/11/2018 TTI01 BACS Purchase Payment 24.4 24.4 Approved 13/11/18 94635 PP 16/11/2018 TTI01 BACS Purchase Payment 30.4 30.4 Approved 13/11/18 94636 PP 16/11/2018 TTI01 BACS Purchase Payment 128.7 128.7 Approved 13/11/18 94637 PP 16/11/2018 TXU01 BACS Purchase Payment 128.3 128.3 Approved 13/11/18 TOTAL 35,949.52

94887 PP 30/11/2018 ACA01 BACS Purchase Payment 245 245 Approved 28/11/18 94888 PP 30/11/2018 AFF01 BACS Purchase Payment 1517.2 1517.2 Approved 28/11/18 94889 PP 30/11/2018 ALL05 BACS Purchase Payment 120 120 Approved 28/11/18 94890 PP 30/11/2018 BRO07 BACS Purchase Payment 35 35 Approved 28/11/18 94891 PP 30/11/2018 CLE05 BACS Purchase Payment 813.29 813.29 Approved 28/11/18 94892 PP 30/11/2018 EHD01 BACS Purchase Payment 359.31 359.31 Approved 28/11/18 94893 PP 30/11/2018 FIN02 BACS Purchase Payment 135 135 Approved 28/11/18 94894 PP 30/11/2018 FIR03 BACS Purchase Payment 567.7 567.7 Approved 28/11/18 94895 PP 30/11/2018 FORE3 BACS Purchase Payment 123.85 123.85 Approved 28/11/18 94896 PP 30/11/2018 GIL01 BACS Purchase Payment 365.64 365.64 Approved 28/11/18 94897 PP 30/11/2018 HER10 BACS Purchase Payment 396.9 396.9 Approved 28/11/18 94898 PP 30/11/2018 ITV01 BACS Purchase Payment 1409.2 1409.2 Approved 28/11/18 94899 PP 30/11/2018 JCD01 BACS Purchase Payment 180 180 Approved 28/11/18 94900 PP 30/11/2018 MAY03 BACS Purchase Payment 338.6 338.6 Approved 28/11/18 94901 PP 30/11/2018 MOR04 BACS Purchase Payment 234 234 Approved 28/11/18 94902 PP 30/11/2018 NAT01 BACS Purchase Payment 66 66 Approved 28/11/18 94903 PP 30/11/2018 NEW01 BACS Purchase Payment 240 240 Approved 28/11/18 94904 PP 30/11/2018 NOR07 BACS Purchase Payment 450 450 Approved 28/11/18 94905 PP 30/11/2018 PUR01 BACS Purchase Payment 1645.8 1645.8 Approved 28/11/18 94907 PP 30/11/2018 REA01 BACS Purchase Payment 684 684 Approved 28/11/18 94908 PP 30/11/2018 SPA01 BACS Purchase Payment 10620 10620 Approved 28/11/18 94909 PP 30/11/2018 SRM01 BACS Purchase Payment 1049.4 1049.4 Approved 28/11/18 94910 PP 30/11/2018 STA08 BACS Purchase Payment 35.58 35.58 Approved 28/11/18 94911 PP 30/11/2018 STA08 BACS Purchase Payment 29.63 29.63 Approved 28/11/18 94912 PP 30/11/2018 T&J01 bacs Purchase Payment 267.94 267.94 Approved 28/11/18 94913 PP 30/11/2018 TAL01 bacs Purchase Payment 261.19 261.19 Approved 28/11/18 94914 PP 30/11/2018 TAY06 bacs Purchase Payment 150 150 Approved 28/11/18 94915 PP 30/11/2018 TTI01 bacs Purchase Payment 51.6 51.6 Approved 28/11/18 94916 PP 30/11/2018 TTI01 bacs Purchase Payment 16 16 Approved 28/11/18 94917 PP 30/11/2018 TTI01 bacs Purchase Payment 619.2 619.2 Approved 28/11/18 94918 PP 30/11/2018 TTI01 bacs Purchase Payment 256.41 256.41 Approved 28/11/18 94919 PP 30/11/2018 TTI01 bacs Purchase Payment 20 20 Approved 28/11/18 94920 PP 30/11/2018 TTI01 bacs Purchase Payment 12 12 Approved 28/11/18 94921 PP 30/11/2018 WEB01 bacs Purchase Payment 24 24 Approved 28/11/18 94922 PP 30/11/2018 WEL02 bacs Purchase Payment 20 20 Approved 28/11/18 94923 PP 30/11/2018 WIL02 bacs Purchase Payment 200 200 Approved 28/11/18 TOTAL 23,559.44

94674 PP 30/11/2018 BRA01 BACS Purchase Payment 1536 1536 Approved 13/11/18 94659 PP 30/11/2018 BRI02 BACS Purchase Payment 3250.45 3250.45 Approved 13/11/18 94660 PP 30/11/2018 CAS03 BACS Purchase Payment 25.96 25.96 Approved 13/11/18 94661 PP 30/11/2018 FIN02 BACS Purchase Payment 96 96 Approved 13/11/18 94662 PP 30/11/2018 FIR03 BACS Purchase Payment 9.6 9.6 Approved 13/11/18 94663 PP 30/11/2018 HCC01 BACS Purchase Payment 129.79 129.79 Approved 13/11/18 94664 PP 30/11/2018 PRI02 BACS Purchase Payment 205.39 205.39 Approved 13/11/18 94665 PP 30/11/2018 RIC03 BACS Purchase Payment 993.59 993.59 Approved 13/11/18 94667 PP 30/11/2018 ROC01 BACS Purchase Payment 51.6 51.6 Approved 13/11/18 94666 PP 30/11/2018 SAL02 BACS Purchase Payment 345 345 Approved 13/11/18 94668 PP 30/11/2018 SHR01 BACS Purchase Payment 148.33 148.33 Approved 13/11/18 94670 PP 30/11/2018 SOU02 BACS Purchase Payment 180.89 180.89 Approved 13/11/18 94669 PP 30/11/2018 STJ01 BACS Purchase Payment 315 315 Approved 13/11/18 94673 PP 30/11/2018 TIN01 bacs Purchase Payment 2070 2070 Approved 13/11/18 94671 PP 30/11/2018 VIS02 BACS Purchase Payment 222.94 222.94 Approved 13/11/18 94672 PP 30/11/2018 ZOO01 BACS Purchase Payment 240 240 Approved 13/11/18 TOTAL 9,820.54

93990 PP 09/10/2018 BEA04 BACS Purchase Payment 1056 1056 Approved by Email Sept 93987 PP 12/10/2018 CAR08 BACS Purchase Payment 150 150 Approved 23/09/18 93988 PP 12/10/2018 GAS01 BACS Purchase Payment 16458.4 16458.39 Approved 23/09/18 93989 PP 12/10/2018 REC01 BACS Purchase Payment 8.7 8.7 Approved 23/09/18 94122 PP 15/10/2018 TTI01 BACS Purchase Payment 111.38 111.38 Approved 7/09/18 94267 PA 25/10/2018 SAL02 BACS Payment on Account 345 345 Approved by Email-22/10/18 94572 PP 02/11/2018 ZON01 Paid out Purchase Payment 631.2 631.2 Approved 16/10/18

TOTAL 18760.67

OVERALL BACS PAYMENT 237,853.60

85 No Type Date N/C Ref Details Net Amount PAYROLL 93579 BP 14/09/2018 2400 Sept Payroll HTC Sept Net Wages MTH6 36116.05 93986 BP 15/10/2018 2400 OCT Payroll October Net wages Month 7 35421.69 94782 BP 15/11/2018 2400 Nov Net Wages HTC November Net wages MTH 8 36137.77 94789 BR 16/11/2018 2400 Posted Wages more by £938.3 HTC Nov Net Wages overposted by £938.30 -938.30

HMRC PAYE 94836 BP 21/11/2018 2410 HMRC PAYE MTH8 HMRC PAYE MTH 8 10207.33 94070 BP 17/10/2018 2410 PAYE MTH 7 HMRC PAYE OCT MTH 7 10104.81 93689 BP 25/09/2018 2410 HMRC Sept HMRC Sept PAYE MTH 6 7395.43

UNISON 93345 BP 12/09/2018 2430 August Payment August payrol Unison payment 62.75 94638 BP 16/11/2018 2430 UNISON Unison payment Jul, Sept & Oct 2018 188.25

GRANT 94252 BP 26/10/2018 7180 Citizen Advice East Herts Citizen Advice Services 1200.00 94251 BP 26/10/2018 7180 Ella Wansell Ella Wansell Comm Grant approved 15/10/18 500.00 94035 BP 18/10/2018 3204 NHB North Road Plotholders Grant awarded 25/06/18 10000.00 94253 BP 26/10/2018 3204 Presdales Presdales School NHB grant appoved 15/10/18 30000.00 94279 BR 29/10/2018 3204 Reverse payment Reverse Chq raised for Hertford Arts hub 27/11/17 -20000.00

PENSION 93690 BP 25/09/2018 2420 Pension Sept HTC Pension Sept MTH 6 11258.27 94068 BP 17/10/2018 2420 Sept Partly Pension Sept Pension underpaid by £1370.94 1370.94 94069 BP 17/10/2018 2420 Oct Pension HTC Oct Pension MTH 7 12529.51 94835 BP 21/11/2018 2420 HTC Pension HTC Nov 2018 Pension MTH 8 12397.21

BANK CHARGES 94837 BP 21/11/2018 7090 Total Charges Total Bank Charges 30/10/18 7.90 94119 BP 11/10/2018 7090 Auto Charge Auto Bank Charge 20.00 94120 BP 21/10/2018 7090 Bank Charges Bank Charges 57.50 94781 BP 13/11/2018 7090 Auto Transfer charge Bank Charges 20.00 93577 BP 13/09/2018 7090 Bank Charges Bank Charges 20.00 93578 BP 21/09/2018 7090 Bank Charges Bank Charges 25.50

Various Payments 93704 BP 14/09/2018 7030 Subscription Archant Magazine Subscription 24.00 94280 BR 29/10/2018 4000 Reverse payment Reverse chq sent to D Burnley-Allotment -12.50 94278 BR 29/10/2018 6155 Reverse payment Reverse paymjent posted 17/12/2017 -17.40 93703 BP 24/09/2018 7016 Staff Expenses Staff Expenses claimed August 7.10 93300 BP 03/09/2018 7016 Staff Expenses Staff Expenses Claimed Sept 20.23 94838 BP 22/11/2018 1240 Petty Cash withdrawn Chq withdrawn for petty cash 200.00 94675 BP 19/11/2018 2105 Damage Bond Damage Bond refund -Holly Wright 100.00

DIRECT DEBIT 93351 PA 43353 DD ANN02 22.79 93352 PA 43353 DD ANN02 27.59 94086 PA 43383 DD ANN02 22.79 94087 PA 43383 DD ANN02 27.59 94575 PA 43416 DD ANN02 20.39 94576 PA 43416 DD ANN02 26.39

93349 PP 43350 DD BNP01 1047.97 94084 PP 43378 DD BNP01 369.67

94788 PP 43424 DD BRI01 244.66 93348 PP 43346 BACS BRI01 117.46

93550 PP 43356 DD BUS011 666.84 94090 PA 43389 DD BUS011 1122.24 94783 PA 43419 DD BUS011 758.41 94202 PP 43389 CCARD FIN02 417

94083 PP 43374 DD CAW01 52.66 94367 PP 43403 DD CAW01 53.04 94970 PP 43434 DD CAW01 42.72

86 93700 PA 43367 DD EEL01 49.06 94268 PP 43396 DD EEL01 49.06 94839 PP 43427 DD EEL01 49.06

93584 PP 43361 DD GLO02 100.6 94089 PP 43389 DD GLO02 95.92 94785 PA 43420 DD GLO02 30.97 94786 PA 43420 DD GLO02 65.03

94093 PA 43395 DD HIT03 612

93701 PA 43367 DD NTL01 21.15 94094 PA 43395 DD NTL01 20.91 94840 PA 43426 DD NTL01 20.51

93585 PA 43362 DD O201 29.47 94091 PA 43391 DD O201 21.22 94787 PA 43423 DD O201 21.22

94092 PA 43391 DD PIT01 171.63

93583 PA 43360 DD SAG01 65.7 94088 PA 43389 DD SAG01 65.7 94784 PA 43420 DD SAG01 65.7

94082 PP 43374 DD SOU02 120

93350 PA 43350 dd TAL01 27.54 94085 PA 43382 DD TAL01 28.8 94573 PA 43411 DD TAL01 28.8

TOTAL PAYMENTS 201,224.30

87 Opening Balance in Bank @ 01/09/18 2,129,319.95 Receipts from Sales 76,440.01 Bank Receipts from Sales 617,866.25 Less Payments Sept-Nov - 493,736.08 Unreconcilled Item 632.00 Reverse Items In Sept - 20,029.89 Receipts on account 82.03 Balance as at 30/11/18 2,310,574.27

Bank Statement 2,310,574.27 Dif 0

Sept-Nov 2018 Payments Details Amount Total Cheques paid Sept-Nov 2018 54,658.18 Total BACS Payment-Suppliers 238,041.85 Total Direct Debit & Other payments 201,036.05

Total Sum of Payments 493,736.08

88 PAPER N

Hertford Town Council

Internal Audit Report: 2018-19 (First Interim)

Prepared by Nigel Archer and Diane Holland

For and on behalf of Auditing Solutions Ltd

This report has been prepared for the sole use of Hertford Town Council. To the fullest extent permitted by law, no responsibility or liability is accepted by Auditing Solutions Ltd to any third party who purports to use or rely on, for any reason whatsoever, this report, its content or conclusions.

89 2 Background and Scope

The Accounts and Audit Arrangements introduced from 1 st April 2001 require all Town and Parish Councils to implement an independent internal audit examination of their Accounts and accounting processes annually. The Council complied with the requirements in terms of independence from the Council decision making process appointing Auditing Solutions Ltd to provide the function to the Council: this report sets out those areas examined during the course of our recent first interim visit to the Council, which was undertaken on 26 th November 2018 and will be subject to further update following the next interim and final visits at dates yet to be arranged in 2019.

Internal Audit Approach

In commencing our review of the Council’s processes and records for 2018-19 we have again examined a selection of the Council’s fundamental central financial control functions in order to provide assurance to members and the electorate that the systems continue to operate in accordance with best practice and approved Council procedures: we have also had regard to the materiality of those transactions and their susceptibility to potential misrecording or misrepresentation in the year-end Statement of Accounts.

As in previous years, we have assessed the risks associated with each financial system, based on previous experience of the extent of potential for those risks coming to fruition and tailored our review programme accordingly.

Overall Conclusion

We are pleased to conclude that, in the areas examined to date, the Council continues to have effective systems in place to ensure that transactions are free from material misstatement and the Finance Manager is to be commended on the quality of work produced and the high standards of documentation provided for the purposes of our audit visit.

We are again pleased to report that no issues have been identified from the work completed to date warranting formal comment or recommendation.

Hertford TC: 2018-19 (First Interim) 17/12/2018 Auditing Solutions Limited

90 3 Detailed Report

Review of Accounting Arrangements & Bank Reconciliations

Our objective here is to ensure that the accounting records are being maintained accurately and currently and that no anomalous entries appear in cashbooks or financial ledgers. The Council remains a full Sage software user, with Current and Deposit accounts operated at HSBC Bank with separate cashbooks in the nominal ledger records. Currently there are no supplementary Treasury Term or similar investment holdings. Consequently: - Ø We have again verified that an appropriate nominal ledger structure remains in place; Ø We have checked and agreed the opening Trial Balance in the Sage software for 2018-19 to the closing Financial Statements for 2017-18 to ensure that all the detailed balances have been properly rolled forward; Ø We have checked and agreed two sample months’ receipts and payments transactions (April and September 2018) from both the Current account and Deposit account cashbooks to relevant bank statements, including the inter-account “sweep” transfers; and Ø Finally in this area, we have checked and agreed the software based bank reconciliations as at 30 th September 2018 on the combined cashbook details to ensure that there are no long-standing, uncleared items or other another anomalous entries arising.

Conclusions

There are no matters arising in this area to warrant formal recommendation currently.

Review of Corporate Governance

Our objective in this area is to ensure that the Council has a robust regulatory framework in place; that Council and Committee meetings are conducted in accordance with the adopted Standing Orders and Financial Regulations and that, as far as we are able to ascertain, no actions of a potentially unlawful nature have been or are being considered for implementation. Ø We note that the Council’s extant corporate documentation such as Standing Orders, Financial Regulations & Members’ Code of Conduct are subject to ongoing review and were most recently considered fit for purpose in March 2018 having been appropriately revised in accord with contract limits and publication regulations; and Ø We have commenced our examination of the minutes of Full Council and its extant standing Committees (with the exception of Planning) for the year to end September 2018 to ensure that, as far as we can practically be expected to be aware no issues exist affecting the Council’s financial stability in the short, medium or long-term exist.

Conclusions

There are no matters arising in this area to warrant formal recommendation currently.

Hertford TC: 2018-19 (First Interim) 17/12/2018 Auditing Solutions Limited

91 4

Review of Expenditure

Our objective here is to ensure that: - Ø Council resources are released in accordance with the Council’s approved procedures and budgets; Ø An official order has been raised for supply of goods and services on each occasion where one would be anticipated; Ø Payments are supported by appropriate documentation, either in the form of an original trade invoice or other appropriate form of document confirming the payment as due and/or an acknowledgement of receipt, where no other form of invoice is available; Ø All discounts due on goods and services supplied are identified and appropriate action taken to secure the discount; Ø The correct expense codes have been applied to invoices when processed; and Ø VAT has been appropriately identified and coded to the control account for periodic recovery.

We have commenced testing in this area and examined a sample of payments in the year to mid-November 2018, including all those individually in excess of £4,000 together with a selection of every 40 th cashbook transaction (irrespective of value) during the period. Our test sample comprised approximately 70 payments totalled more than £380,000 and represented 58% of all non-pay expenditure incurred during the year to that date.

With regard to VAT, we note that the Council continues to make timely, electronic return submissions: we have previously examined the detail of the March 2018 debtor and return and verified the disclosure in the Statement of Accounts: at this interim visit we have noted the appropriate conclusion of the September 2018 submission in accord with the underlying Sage control account balances as required.

Conclusions

There are no matters arising in this area to warrant formal recommendation currently.

Assessment and Management of Risk

Our aim here is to ensure that the Council has put in place appropriate arrangements to identify all potential areas of risk of both a financial and health / safety nature, whilst also ensuring that appropriate arrangements exist to monitor and manage any risks identified in order to minimise the opportunity for their coming to fruition. Ø We have previously noted that the Financial Risk Assessments are presented to members annually and are pleased to note that those for 2018-19 were duly re- considered and agreed by Finance in October 2018: these are supported by various H&S assessments in relation to the Council’s premises and outdoor events but we have not separately examined such at this interim stage; and

Hertford TC: 2018-19 (First Interim) 17/12/2018 Auditing Solutions Limited

92 5 Ø We note that the Council’s insurance cover continues to be provided by Zurich and have obtained a copy of the current year’s policy schedule (to March 2019): Public Liability and Employer’s Liability remain at £15 million and £10 million respectively, whilst Fidelity Guarantee remains at £2 million and there is adequate Business Interruption cover in place at £194,000.

Conclusions

There are no matters arising in this area to warrant formal recommendation currently.

Precept Determination and Budgetary Control

We aim, in this area of our work, to ensure that the Council has appropriate procedures in place to determine its future financial requirements leading to the adoption of an approved budget and formal determination of the amount to be precepted on the District Council or Unitary authority (where applicable), that effective arrangements are in place to monitor budgetary performance throughout the financial year and that the Council has identified and retains appropriate reserve funds to meet future spending plans.

Conclusions

At this first interim stage, no further consideration has been given to this area, the visit being too early for the conclusion of the Precept deliberations for 2019-20 and too few months passing for meaningful management accounting variance reports in the current year.

Review of Income

In considering the Council’s income streams, we aim to ensure that robust systems are in place to ensure the identification of all income due to the Council from its various sources, to ensure that it is invoiced in a timely manner and that effective procedures are in place to pursue recovery of any outstanding monies due to the Council.

Ø We are pleased to note that members continue to review the Council’s scales of fees and charges annually, those for 2018-19 having been obtained from the Council’s website prior to this first interim for further testing in this area at subsequent visits; and

Ø As noted earlier in this report, we have checked and agreed two sample months’ receipts transactions from cashbooks to relevant bank statement;

Conclusions

There are no matters arising in this area to warrant formal comment or recommendation at present: we shall undertake further testing of income, including the update of our year- on-year analysis of income, as considered necessary at future visits.

Hertford TC: 2018-19 (First Interim) 17/12/2018 Auditing Solutions Limited

93 6 Petty Cash and Credit Card Usage

We are required, as part of the Internal Audit Certification process in the Annual Return to assess and give a view on the effectiveness of control over any petty cash account in use by the Council.

Ø The Council operates a very limited petty cash scheme in the Administration office, “topped up” as and when required. We have examined two sample months transactions (September & October 2018) to ensure that each payment was properly supported by an appropriate supplier invoice and / or till receipt and that any recoverable VAT was separately identified. No issues arise from this testing: sequentially numbered vouchers continue to be maintained, all payments were properly authorised and officers undertake independent, periodic reconciliations from Sage control account to the cash balances held; and

Ø We also note that a HSBC charge card is in place, with a monthly credit limit of £500 settled by automatic monthly direct debit. The card is retained in the office and is generally used for emergency purposes or to take advantage of internet supplier deals. In a similar manner to the review of Petty Cash noted above, we have examined a sample of transactions (those for July 2018) to ensure that each was appropriate for the Council’s activities and properly supported by suppliers invoices and / or till receipts.

Conclusions

There are no matters arising in this area to warrant formal recommendation currently.

Salaries and Wages

In examining the Council’s payroll function, we aim to confirm that extant legislation was being appropriately observed as regards adherence to the Employee Rights Act 1998 and the requirements of HM Revenues and Customs (HMRC) legislation as regards the deduction and payment over of income tax and NI contributions, together with meeting the requirements of the local government pension scheme as further revised from 1 st April 2018 in relation to the employee contribution percentage bandings. We have commenced our examination of the payroll procedures in place and the physical payments made to staff to date in 2018-19 by reference to the October 2018 documentation, the underlying detail for which continues to be produced “in house” by the Finance Officer utilising bespoke SAGE payroll software. Consequently: Ø Gross pay rates have been checked to ensure that the NJC pay award for 2018-19 had been duly implemented; Ø PAYE Tax Codes and National Insurance Tables have been checked to ensure that appropriate allowances are being applied for the year following the annual budgetary increases in personal allowances with effect from April 2018; Ø Local Government Pension Scheme deduction rates have been checked to ensure they are in accord with the revisions to the bases of employee contributions, most latterly with effect from 1 st April 2018 (albeit relatively minor changes to the salary banding widths);

Hertford TC: 2018-19 (First Interim) 17/12/2018 Auditing Solutions Limited

94 7 Ø Variable hours and expenses have been verified to individuals’ timesheets and claim forms where applicable; Ø We have checked and agreed the net pay computations on pay slips to the payroll summaries and resultant bank statement and cashbook transactions; and Ø We note that electronic monthly returns are made in a timely and accurate manner in accord with current HMRC legislation (aka Real Time Initiative).

Conclusions

There are no matters arising in this area to warrant formal recommendation currently.

Investments and Loans

Our objectives here are to ensure that the Council is “investing” surplus funds, be they held temporarily or on a longer term basis, in appropriate banking and investment institutions, that an appropriate investment policy is in place, that the Council is obtaining the best rate of return on any such investments made and that interest earned is brought to account correctly and appropriately in the accounting records.

We also aim to ensure that any loan repayments due to or payable by the Council are processed in accordance with the respective and relevant loan agreements.

Conclusions

No matters warranting formal comment or recommendation arise in this area with no formal “investments” or PWLB loans in place currently.

Hertford TC: 2018-19 (First Interim) 17/12/2018 Auditing Solutions Limited

95 This page is intentionally blank

96 PAPER O

REPORT TO THE FINANCE, POLICY & ADMINISTRATION COMMITTEE – 7 JANUARY 2019

AGENDA ITEM 17 (f) – 1 st HALF INCOME & EXPENDITURE 2018/19

1. PURPOSE OF THE REPORT

To provide the Committee with a commentary on income and expenditure in the first half of 2018/19.

2. COMMUNITY SERVICES - SIGNIFICANT ITEMS

4100 Cemetery Interments Income (favourable) The income received in second quarter 2018/19 is £38,346, which is £14,000 better than the second quarter of 2017/18. The projected total income for 2018/19 is 63,654.

5030 Allotment Maintenance/Site Improvements (Favourable) The second quarter of this year had spent £4,285, which makes it more favourable by £1054 when compared to what was spent in last year 2 nd quarter.

5220 Cemetery Van Servicing & Fuel The van has been quoted for 36 months period. The initial payment of £898.38 and £299.38 monthly for the remaining 35 months on the lease. The total cost of the lease for the 36 months will be £11,370.48 .

The van has been ordered and it will be delivered within the next three months from December 2018. The cost of the van will spread across four financial years, since the leasing will start from the day the van is delivered, which will be early 2019.

5040 Allotment Water Rates- (Unfavourable) There has been Affinity water bill received for Hertingfordbury that covers 2016-2018 for the amount of £1500, which was not budgeted for in 2018/19. The supplier did not visit the site as expected when a query was raised. The budget will be over spent by about £2,000 as a result of the leakage in Cromwell Road allotment site and two years unbilled invoice from 2016 for Hertingfordbury.

EXAMPLE PERFORMANCE INDICATORS

The bottom line of each of the above Tables provides an example of Key Performance Indicators

97 PAPER O

ACTUAL PROJECTED ACTUAL Projected BASE BUDGET TO OUTCOME TO Outcome 2018/19 ALLOTMENTS 30.09.17 2017/18 30.09.18 2018/19 TOTAL ALLOTMENT INCOME (7,723) (10,088) (5,206) (10,390) (10,598) ALLOTMENT & PAMS (SALARIES) 29,963 61,080 25,810 63,195 63,195 ALLOT MENT & PAMS EXPENDITURE 25,551 82,609 12,562 79,521 77,931 TOTAL ALLOTMENT EXP. 55,514 143,689 38,372 142,716 141,126 ALLOTMENT NET EXPENDITURE 47,791 133,602 33,167 132,326 130,528 INCOME AS A PERCENTAGE OF EXPENDITURE 13.9% 7.0% 13.6% 7.3% 7.5%

ACTUAL PROJECTED ACTUAL Projected BASE BUDGET TO OUTCOME TO Outcome 2018/19 CEMETERY 30.09.17 2017/18 30.09.18 2019/20 TOTAL CEMETERY INCOME (23,995) (78,771) (38,398) (63,760) (65,035) CEMETERY EXPENDITURE (SALARIES) 46,488 93,130 46,853 95,585 95,585 OTHER CEMETERY EXPENDITURE 16,934 68,142 15,353 72,105 70,663 TOTAL CEMETERY EXPENDITURE 63,422 161,272 62,206 167,690 166,248 NET CEMETERY EXPENDITURE 39,428 82,501 23,808 103,930 101,213 INCOME AS A PERCENTAGE OF EXPENDITURE 37.8% 48.8% 61.7% 38.0% 39.1%

98 PAPER O

3. DEVELOPMENT & LEISURE - SIGNIFICANT ITEMS

4200 Downshire Suite Weddings & Receptions (Favourable)

There were 25 weddings in the second quarter. Income of £33,174 compares favourably with the same period in 2017 which was £32,455.

4201 Downshire Suite Corporate Hire (Unfavourable)

Several local businesses continues to repeat corporate hirers using the venue in the first six months. Income of £4,499 compares unfavourably with the same period in 2017 which was £8,556.

99 PAPER O

4202 Downshire Suite Private Hire (Unfavourable)

There were 15 private hires of the venue in the first six months with another few bookings due in the next six months. Income of £4,243unfavourable when compared with the same period in 2017 which was £7,123.

4210 Downshire Suite Catering income (Unfavourable)

Seventeen customers chose to pay corkage fees in the second quarter. Income for the 2nd quarter was £5,738 compared to the same period in 2017 which was £6,454.

4220 Event Income (Favourable)

Demand for stalls at the events this year have been very high, and ticket sales for the open air cinema sold totalled £12,434. The total income for events in second quarter is £22,933 compared to last year income of £20,806.

3. SUMMARY

At this second stage of the year, no items other than those detailed above have been identified as deviating significantly from budget, either adversely or favourably. The overall income on Development and Leisure has dropped by £6,933, this is due to less private and corporate venue hire and is discussed further in item 7(a) to this Committee

INCOME AND EXPENDITURE AT A GLANCE

PROJECTED ACTUAL BASE Projected ACTUAL TO OUTCOME TO BUDGET Outcome DOWNSHIRE 30.09.17 SUITE 2017/18 30.09.18 2018/19 2018/19 TOTAL DOWNSHIRE INCOME (54,587) (79,000) (47,654) (86,919) (88,657) DOWNSHIRE SUITE EXPENDITURE (SALARIES) 20,377 36,835 28,453 50,095 50,095 DOWNSHIRE SUITE EXPENDITURE (OTHER) 10,260 23,171 10,203 24,999 24,999 DS TOTAL EXPENDITURE 30,636 60,006 38,656 75,094 75,094 DS NET EXPENDITURE (23,951) (18,994) (8,997) (11,825) (13,563) INCOME AS A PERCENTAGE OF EXPENDITURE 178.2% 131.7% 123.3% 115.7% 118.1%

100 PAPER O

PROJECTED ACTUAL BASE Projected ACTUAL T O OUTCOME TO BUDGET Outcome MILLBRIDGE 30.09.17 ROOMS 2017/18 30.09.18 2018/19 2018/19 TOTAL MILLBRIDGE ROOM INCOME (7,477) (15,000) (9,477) (15,450) (15,759) MILLBRIDGE ROOM EXPENDITURE (SALARIES) 3,739 7,330 4,742 7,500 7,500 MILLBRIDGE ROOM EXPENDITURE (OTHER) 1,282 1,575 1,343 1,621 1,621 MB TOTAL EXPENDITURE 5,020 8,905 6,085 9,121 9,121 MB NET EXPENDITURE (2,457) (6,095) (3,391) (6,329) (6,638) INCOME AS A PERCENTAGE OF EXPENDITURE 148.9% 168.5% 155.7% 169.4% 172.8%

PROJECTED ACTUAL BASE Projected ACTUAL TO OUTCOME TO BUDGET Outcome 30.09.17 EVENTS 2017/18 30.09.18 2018/19 2018/19 TOTAL EVENT INCOME (34,056) (35,200) (32,761) (36,275) (37,001) EVENT EXPENDITURE (SALARIES) 46,924 93,440 41,659 106,855 106,855 EVENT EXPENDITURE (OTHER) 70,412 146,080 68,119 165,422 162,651 EVENT TOTAL EXPENDITURE 117,337 239,520 109,778 272,277 269,506 EVENT NET EXPENDITURE 83,281 204,320 77,016 236,002 232,505 INCOME AS A PERCENTAGE OF EXPENDITURE 29.0% 14.7% 29.8% 13.3% 13.7%

TOWN & PROJECTED ACTUAL BASE Projected TOURIST ACTUAL TO OUTCOME TO BUDGET Outcome INFORMATION 30.09.17 2017/18 30.09.18 2018/19 2018/19 CENTRE TOTAL T&TIC INCOME (25,516) (42,400) (28,514) (43,860) (44,737) T&TIC EXPENDITURE (SALARIES) 51,695 103,160 49,333 108,080 108,080 T&TIC EXPENDITURE (OTHER) 30,948 65,526 46,725 67,008 66,177 TTIC TOTAL EXPENDITURE 82,643 168,686 96,058 175,088 174,257 TTIC NET EXPENDITURE 57,127 126,286 67,544 131,228 129,520 INCOME AS A PERCENTAGE OF EXPENDITURE 30.9% 25.1% 29.7% 25.1% 25.7%

101 PAPER O

Dev & Leisure Income Apr -Sept. 2018

(900) (800) (700) (600) (500) (400)

AxisTitle (300) (200) (100) 0 TOTAL DS TOTAL MB TOTAL TOTAL INCOME INCOME EVENT T&TIC INCOME INCOME ACTUAL TO 30.09.17 (54,587) (7,477) (34,056) (25,516) ACTUAL TO 30.09.18 (47,654) (9,477) (32,761) (28,514) BASE BUDGET 2018/19 (86,919) (15,450) (36,275) (43,860) Projected Outcome 2018/19 (88,657) (15,759) (37,001) (44,737)

Dev. & LEISURE Apr -Sept 2018 Exp. 300,000

250,000

200,000

150,000

AxisTitle 100,000

50,000

0 DS TOTAL MB TOTAL EVENT TTIC TOTAL EXP. EXP. TOTAL EXP. EXP. ACTUAL TO 30.09.17 30,636 5,020 117,337 82,643 ACTUAL TO 30.09.18 38,656 6,085 109,778 96,058 BASE BUDGET 2018/19 75,094 9,121 272,277 175,088 Projected Outcome 2018/19 75,094 9,121 269,506 174,257

102 PAPER O

Dev. & Leisure Income & Exp. Apr -Sept 2018 (1,500)

(1,000)

Hundreds (500)

0

500

1,000

1,500

2,000

2,500

3,000 ACTUAL TO 30.09.17 ACTUAL TO 30.09.18 BASE BUDGET 2018/19 Projected Outcome 2018/19

FINANCE, POLICY & ADMINISTRATION - SIGNIFICANT ITEMS

4 SALARY COSTS

Salary costs incurred in the first six months amount to £337,379 (Budget for the year £742,545 ). The majority of overtime expenditure has been incurred in the first six months of the year. The projected outcome for the year is currently £742,545

The salary cost decreased by £5,839 when compared to the same period in 2017.

FP & A Income and Exp. Apr -Sept 2018 -2,000.00

-

Hundreds 2,000.00

4,000.00

6,000.00

8,000.00

10,000.00 BASE Projected ACTUAL TO ACTUAL TO BUDGET Outcome 30.09.17 30.09.18 2018/19 2018/19 Total Income -57,859.14 -65,932.32 -106,851.32 -106,851.32 Total Expenditure 400,597.51 402,273.83 780,756.00 760,027.18 Net Expenditure 342,738.37 336,341.51 673,904.68 653,175.86

103 PAPER O

5. SUMMARY

There are significant changes to the way income is recorded in this financial year. A review of how to present the income received for an event that took place and the event that is yet to happen is represented in this current financial year. At this second stage of the year no items other than those detailed above have been identified as deviating significantly from budget, either adversely or favourably. The total expenditure is less by £6,396 favourable than the same period in 2017.

Committee Projected Outcome £ Finance, Policy & Administration Surplus 20,729 Development & Leisure Surplus 7,252 Community Services Surplus 4,516 Total Surplus 32,497 Transfers from General Reserves (28,295) Increase in General Reserve 4,202

6. RECOMMENDATION

It is RECOMMENDED that:

a) The Committee notes the income and expenditure to the 30 th September 2018.

Report by: Muibat Babayemi, Finance Manager

104 HERTFORD TOWN COUNCIL BALANCE SHEET

31.03.18 30.09.18 CURRENT ASSETS 1,726,413.72 Cash & Bank Balances 2,543,482.67 9,496.55 Stock 9,496.55 45,268.44 Debtors 19,009.15 65,332.46 Payments in Advance 0.00 17,000.00 Accrued Income 0.00 0.00 Community Loans 0.00 1,863,511.17 TOTAL ASSETS 2,571,988.37

CURRENT LIABILITIES -2,285.20 Youth Town Council -2,285.20 -8,279.18 Mayor of Hertford Appeal Fund -4,219.47 -14,050.00 Tenants' Deposits Held -14,150.00 -59,732.31 Creditors -67,108.41 -50,377.75 Deferred Income -18,851.03 -65,109.09 Accruals -36,518.00 -199,833.53 TOTAL LIABILITIES -143,132.11

1,663,677.64 NET ASSETS 2,428,856.26

REPRESENTED BY: 548,747.44 General Reserve 1,134,355.84 148,598.16 Building Maintenance Reserve 148,598.16 35,166.89 CCTV Maintenance Reserve 35,166.89 25,112.94 Election Reserve 25,112.94 827,106.95 New Homes Bonus Reserve 1,006,677.17 62,995.63 LCTS Grant Reserve 62,995.63 15,949.63 Pinehurst Community Area Reserve 15,949.63 1,663,677.64 TOTAL EQUITY 2,428,856.26

105 HERTFORD TOWN COUNCIL THE BIG PICTURE

SECTION 1 - OVERVIEW

2017/2018 2017/2018 2017/2018 2017/2018 2018/2019 2018/2019 2018/2019 2018/2019 2018/2019 2019/2020 to 30.09.2017 to 31.12.2017 to 31.03.2018 Projected Outcome to 30.06.2018 to 30.09.2018 to 30.11.2018 Base Budget Projected Budget Base Budget INCOME

Precept (1,103,800) (1,103,800) (1,103,800) (1,103,800) (1,139,394) (1,139,394) (1,139,394) (1,139,394) (1,139,394) (1,152,672) Operational Income (211,214) (302,500) (383,327) (365,632) (115,602) (227,941) (289,232) (363,505) (368,638) (371,113) Transfer from LCT (30,000) Transfer from Building reserve (19,000) Land Asset Sale 0 0 97,500 0 0 0 0 0 0 0 New Homes Bonus (277,467) (277,467) (277,467) (277,467) 0 (192,682) (192,682) (192,682) (192,682) External Funding (Groundwork UK) 0 0 (5,850) 0 (7,900) 0 0 0 0 TOTAL INCOME (1,592,481) (1,683,767) (1,672,944) (1,746,899) (1,262,896) (1,560,017) (1,621,308) (1,695,581) (1,700,714) (1,572,785)

EXPENDITURE

Wages 343,218 513,288 694,343 684,550 171,130 337,379 459,504 742,545 742,545 731,072 General Expenditure 411,951 530,790 760,753 869,085 163,578 416,051 493,137 880,197 850,774 841,635 Expenditure from Earmarked Reserves 313,384 358,038 431,672 65,646 8,225 12,787 47,571 47,571 347,539 0 TOTAL EXPENDITURE 1,068,553 1,402,116 1,886,768 1,619,281 342,933 766,217 1,000,212 1,670,313 1,940,858 1,572,707

TOTAL (SURPLUS) / DEFICIT (523,928) (281,651) 213,823 (127,618) (919,963) (793,801) (621,097) (25,268) 240,143 (79)

106 New Homes Bonus (155,588) Expenditure from Earmarked Reserves (82,399) Total (Surplus)/Deficit (237,987)

SECTION 2 - OVERVIEW BY COMMITTEE

2017/2018 2017/2018 2017/2018 2017/2018 2018/2019 2018/2019 2018/2019 2018/2019 2018/2019 2019/2020 to 30.09.2017 to 31.12.2017 to 31.03.2018 Projected Outcome to 30.06.2018 to 30.09.2018 to 30.11.2018 Base Budget Projected Budget Base Budget A - FINANCE POLICY & ADMINISTRATION

Income (57,859) (80,570) (101,293) (105,173) (33,163) (65,932) (71,032) (106,851) (106,851) (107,273) Expenditure 400,598 525,578 717,878 753,472 168,823 402,274 470,263 780,756 760,027 710,328 TOTAL (SURPLUS) / DEFICIT 342,738 445,007 616,585 648,299 135,659 336,342 399,230 673,905 653,176 603,055

B - DEVELOPMENT & LEISURE

Income (121,637) (157,110) (185,886) (171,600) (56,938) (118,405) (161,512) (182,504) (186,154) (187,614) Expenditure 235,636 337,965 478,904 495,202 111,264 250,577 338,801 531,580 527,978 553,750 TOTAL (SURPLUS) / DEFICIT 113,999 180,854 293,018 323,602 54,326 132,172 177,289 349,076 341,824 366,136

C - COMMUNITY SERVICES

Income (31,718) (64,820) (96,148) (88,859) (25,500) (43,604) (56,688) (74,150) (75,633) (76,226) Expenditure 118,937 180,536 258,314 304,961 54,622 100,579 143,577 310,406 307,373 308,629 TOTAL (SURPLUS) / DEFICIT 87,218 115,716 162,166 216,102 29,121 56,975 86,889 236,256 231,740 232,403

D - PRECEPT & EARMARKED RESERVE INCOME & EXPENDITURE

Income (1,381,267) (1,381,267) (1,289,617) (1,381,267) (1,147,294) (1,332,076) (1,332,076) (1,332,076) (1,332,076) (1,201,672) Expenditure 313,384 358,038 431,672 65,646 8,225 12,787 47,571 47,571 347,539 0 TOTAL (SURPLUS) / DEFICIT (1,067,884) (1,023,229) (857,945) (1,315,621) (1,139,069) (1,319,289) (1,284,505) (1,284,505) (984,537) (1,201,672) A+B+C+D TOTAL (SURPLUS) / DEFICIT (523,928) (281,651) 213,823 (127,618) (919,963) (793,801) (621,097) (25,268) 242,203 (79)

SECTION 3 - MAJOR PROJECTS (AT A GLANCE)

2017/2018 2017/2018 2017/2018 2017/2018 2018/2019 2018/2019 2018/2019 2018/2019 2018/2019 2019/2020 to 30.09.2017 to 31.12.2017 to 31.03.2018 Projected Outcome to 30.06.2018 to 30.09.2018 to 30.11.2018 Base Budget Base Budget Base Budget PINEHURST OUTDOOR COMMUNITY AREA

Income 0 0 0 0 0 0 0 0 0 0 Expenditure 0 0 0 0 0 0 0 0 0 0 TOTAL (SURPLUS) / DEFICIT 0 0 0 0

CASTLE VENUE HIRE

Income (54,587) (73,996) (83,595) (79,000) (24,644) (47,654) (62,395) (86,919) (88,657) (89,353) Expenditure 30,636 42,193 59,932 60,006 19,340 38,656 47,701 75,094 75,094 76,622 TOTAL (SURPLUS) / DEFICIT (23,951) (31,803) (23,663) (18,994) (5,304) (8,997) (14,694) (11,825) (13,563) (12,731)

COMMUNITY EVENTS

Income (34,056) (34,178) (40,446) (34,250) (8,625) (32,551) (45,592) (36,275) (37,001) (37,291) Expenditure 28,117 35,420 37,732 39,113 3,183 26,985 32,311 37,756 37,001 41,281 TOTAL (SURPLUS) / DEFICIT (5,939) 1,242 (2,715) 4,863 (5,443) (5,567) (13,281) 1,481 0 3,990

TOURIST INFORMATION CENTRE 107 Income (25,516) (34,942) (42,834) (42,400) (18,238) (28,514) (40,720) (43,860) (44,737) (45,088) Expenditure 82,643 128,826 170,828 168,686 44,484 96,058 124,205 175,088 174,257 185,472 TOTAL (SURPLUS) / DEFICIT 57,127 93,885 127,995 126,286 26,247 67,544 83,485 131,228 129,520 140,383

MAIDENHEAD STREET PROJECT

Income Expenditure 299,968 299,968 299,968 540 0 0 0 0 299,968 0 TOTAL (SURPLUS) / DEFICIT 299,968 299,968 299,968 540 0 0 0 0 299,968 0

MUSEUM SUPPORT

Income (5,678) (8,516) (11,355) (11,355) (2,839) (8,516) (8,516) (11,355) (11,355) (11,355) Expenditure 103,632 104,638 139,535 139,538 36,163 107,432 108,137 144,728 144,728 148,821 TOTAL (SURPLUS) / DEFICIT 97,954 96,122 128,180 128,183 33,325 98,916 99,621 133,373 133,373 137,466 HERTFORD TOWN COUNCIL STATEMENT OF MOVEMENT ON RESERVES (OVERALL INCOME & EXPENDITURE)

2017/2018 2017/2018 2017/2018 2017/2018 2018/2019 2018/2019 2018/2019 2018/2019 2019/2020 Base Budget to 30.09.17 to 31.03.18 Projected Outcome to 30/09/18 to 30/11/18 Base Budget Projected Outcome Base Budget GENERAL RESERVE OPENING BALANCE 445,536 445,536 445,536 445,536 548,747 548,747 548,747 548,747 400,609 Precept 1,103,800 1,103,800 1,103,800 1,103,800 1,139,394 1,139,394 1,139,394 1,139,394 1,187,116 Transfer from LCTS Grant Reserve Income - Cemetery Lodge Land 97,500 97,500 97,500 Transfer from Building Reserve Income 353,036 211,214 383,327 365,632 227,941 289,232 363,505 368,638 371,113 Wages expenditure (686,120) (343,218) (694,343) (684,550) (337,379) (459,504) (742,545) (742,545) (731,072) General expenditure (919,453) (411,951) (760,753) (869,085) (416,051) (493,137) (880,197) (850,774) (841,635) Transfer to other reserves (26,320) (26,320) (26,320) (28,297) (28,296) (28,295) (28,294) Transfers approved by committee minute no 132 in 18/19 Jun 2018 CLOSING BALANCE 296,799 1,076,560 548,747 432,513 1,134,355 996,437 400,609 435,166 386,132

BUILDING MAINTENANCE RESERVE OPENING BALANCE 122,278 122,278 148,598 122,278 148,598 148,598 148,598 148,598 148,598 Transfer to General Reserve 26,320 26,320 (19,000) Transfers approved by committee minute 16/17-109 and 17/18-123 Other income Provision for the purchase and installation of new kithcen units and Expenditure equipment for the Castle's kitchen. CLOSING BALANCE 122,278 148,598 148,598 148,598 148,598 148,598 148,598 148,598 129,598

CCTV MAINTENANCE RESERVE OPENING BALANCE 35,167 35,167 35,167 35,167 35,167 35,167 35,167 35,167 35,167 Transfer from General Reserve Other income Provision for the purchase and installation of a new camera in Parliament Expenditure Square CLOSING BALANCE 35,167 35,167 35,167 35,167 35,167 35,167 35,167 35,167 35,167

ELECTION RESERVE OPENING BALANCE 25,113 25,113 25,113 25,113 25,113 25,113 25,113 25,113 25,113 Transfer from General Reserve Transfers approved by committee minute 16/17-109 Other income Expenditure CLOSING BALANCE 25,113 25,113 25,113 25,113 25,113 25,113 25,113 25,113 25,113 108

NEW HOMES BONUS RESERVE

OPENING BALANCE 603,736 603,736 603,736 603,736 826,782 826,782 826,782 979,792 832,835 PROJECT SPEND TO DATE

Transfer from General Reserve

NHB Grant Income 156,952 277,467 277,467 277,467 192,682 192,682 192,682 192,682 155,818 New Homes Bonus received during the year.

Other Income 5,850 5,850 11,550 7,900 7,900 7,900 Groundwork UK funding towards Sele Neighbourhood Plan

Contribution to Taxi Marshall Provision for ongoing support of the Taxi Marshal Scheme with match Scheme funding coming from Herts County Council.

Town Council Noticeboards £2,932 / £7,000 (5,128) (1,659) (5,128) Provision for two new noticeboards for areas outside the Town Centre.

£22,532 / Maidenhead Street Project £322,500 (299,968) (299,968) (299,968) (540) (299,968) Enhancement to the appearance and amenity value of Maidenhead Street

Go Hertford website. £3,420 / £5,000 (2,900) (495) Provision for update of the Go Hertford website.

£45,442 / Provision for the initial setup cost and contingency for a Town Centre Wif-I Town Centre Wi-fi £53,152 (33,152) (33,152) (12,445) (2,598) (2,598) (2,598) pilot scheme.

Pedestrian signage & Heritage £24,746 / Provision for enhancement of finger post pedestrian signage and creation Trail £40,000 (5,347) (5,903) (752) (752) (752) (752) of a Town Heritage Trail.

Sele Ward Neighbourhood Plan £3,636 / £15,850 (8,000) (1,909) (8,000) (5,207) (232) (6,680) (6,680) (6,680) Provision for the development of a Neighbourhood Plan for the Sele Ward.

Bengeo Ward Neighbourhood Provision for the development of a Neighbourhood Plan for the Bengeo Plan £2,046 / £10,000 (10,000) (2,021) (10,000) (8,392) (257) (4,270) (4,270) (4,270) Ward.

Old Cross WW1 Memorial Provision for the purchase and installation of two World War 1 memorial Benches £2,109 / £2,000 (2,000) (2,109) (2,109) (2,109) benches to be sited at Old Cross.

Adopt a Street Scheme £740 / £600 (415) (370) (415) (555) (191) (191) (191) (191) Provision for support for a litter picking initiative. Repair & stabilisation of Military Colours £0 / £10,000 (10,000) (10,000) (345) (345) (345) (345) Provision for repair and stabilisation of the Military Colours.

Provision for replacement of the interpretation panels in the grounds of Castle Interpretation Panels £0 / £10,000 (10,000) (10,000) (588) (588) (588) (588) Hertford Castle.

£20,000 / Cost of seed funding for the Arts Hub on a match funding basis with East Arts Hub Funding £40,000 (40,000) (40,000) (20,000) 20,000 20,000 20,000 Herts Council and the developer

St Leonards Church 10423 (10,423) (10,423) (10,423) (10,423) Provision for toilet facilities in a lean to extension at St Leonard

£10,000 / Funding of £10,000 in principle on the understanding that match funding Courtyard Arts Funding £10,000 (10,000) (10,000) (10,000) would be secured from both East Herts Council and the Arts Council.

North Road Plotholders 10000 (10,000) (10,000) (10,000)

Presdales School 30000 (30,000) (30,000) (30,000)

WW1 Centenary Commemoration 2225 (1,725) (1,725) (1,725)

Water Tanks 2894 & 3327.97 (6,222)

Digital Computerised Cemetery project 5610 (5,610)

CCTV Mobile Camera 16000 (16,000)

SeedWarehouse Repair 15000 (15,000)

Community Service other projects (26,869)

DS Decoration & IT Upgrade (12,698) CLOSING BALANCE 332,025 573,670 455,381 827,107 1,006,677 979,792 979,792 832,835 906,254 109

LCTS GRANT RESERVE OPENING BALANCE 62,996 62,996 62,996 62,996 62,996 62,996 62,996 62,996 62,996 Transfer from General Reserve (30,000) Other income Localisation of Council Tax Support Grant Transfer to General Reserve CLOSING BALANCE 62,996 62,996 62,996 62,996 62,996 62,996 62,996 62,996 32,996

PINEHURST COMMUNITY AREA RESERVE OPENING BALANCE 15,950 15,950 15,950 15,950 15,950 15,950 15,950 15,950 15,950 Transfer from New Homes Bonus Funding from East Herts Council Funding from Lafarge Funding from Riversmead HA Other income Expenditure CLOSING BALANCE 15,950 15,950 15,950 15,950 15,950 15,950 15,950 15,950 15,950

TOTAL RESERVES 890,328 1,938,053 1,291,952 1,547,443 2,428,856 2,264,053 1,668,225 1,555,825 1,531,209 HERTFORD TOWN COUNCIL BUDGET SUMMARY 2018/19

SECTION 1 - INCOME Projected ACTUAL TO ACTUAL TO BASE BUDGET ACTUAL TO ACTUAL TO BASE BUDGET Base Budget DESCRIPTION 30.11.18 Outcome 30.09.17 31.03.18 2017/18 30.06.18 30.09.18 2018/19 2019/20 2018/19 A BANK INTEREST 0 (2,100) (800) (1,294) (3,488) (3,488) (2,500) (2,500) (2,570) B RECHARGE INCOME (2,460) (2,597) (438) 0 0 (1,500) (416) (416) (428) C CASTLE RENT INCOME (30,366) (54,666) (60,932) (21,622) (36,765) (40,365) (60,932) (60,932) (60,932) D SEED WAREHOUSE RENT INCOME (25,034) (41,930) (43,003) (10,247) (25,679) (25,679) (43,003) (43,003) (43,343) E DOWNSHIRE SUITE INCOME (54,587) (83,595) (79,000) (24,644) (47,654) (62,395) (86,919) (88,657) (89,353) F EVENT INCOME (34,056) (43,106) (35,200) (8,625) (32,761) (46,162) (36,275) (37,001) (37,291) G MILL BRIDGE ROOM INCOME (7,477) (16,351) (15,000) (5,431) (9,477) (12,235) (15,450) (15,759) (15,883) H T&TIC INCOME (25,516) (42,834) (42,400) (18,238) (28,514) (40,720) (43,860) (44,737) (45,088) I ALLOTMENT INCOME (7,723) (10,688) (10,088) (2,694) (5,206) (7,818) (10,390) (10,598) (10,681) J CEMETERY INCOME (23,995) (85,460) (78,771) (22,806) (38,398) (48,870) (63,760) (65,035) (65,545) (211,214) (383,327) (365,632) (115,602) (227,941) (289,232) (363,505) (368,638) (371,113)

SECTION 2 - WAGES EXPENDITURE Projected ACTUAL TO ACTUAL TO BASE BUDGET ACTUAL TO ACTUAL TO BASE BUDGET Base Budget DESCRIPTION 30.11.18 Outcome 30.09.17 31.03.18 2017/18 30.06.18 30.09.18 2018/19 2019/20 2018/19 L GENERAL ADMINISTRATION EXPENSES (SALARIES) 103,064 208,476 206,240 47,388 103,037 134,728 225,400 225,400 182,364 SERGEANTS AT MACE HONORARIUMS 0 M MUSEUM SUPPORT (SALARIES) 2,012 4,042 4,045 1,058 2,115 2,820 4,305 4,305 4,466 N CASTLE EXPENSES (SALARIES) 20,604 40,860 41,075 9,904 19,907 25,626 42,470 42,470 38,832 O SEED WAREHOUSE EXPENSES (SALARIES) 789 1,567 1,565 381 841 1,213 1,625 1,625 2,528

110 P PREMISES ADMINISTRATION (SALARIES) 10,088 20,190 20,195 4,800 4,812 11,472 20,875 20,875 29,062 Q D&L EVENT EXPENDITURE (SALARIES) 46,924 93,376 93,440 24,970 41,659 53,269 106,855 106,855 72,979 Q2 TOWN CENTRE SUPPORT EXPENDITURE (SALARIES) 7,476 18,988 16,455 3,199 9,816 15,832 16,560 16,560 39,314 R TOTAL T&TIC EXPENDITURE (SALARIES) 51,695 102,533 103,160 25,812 49,333 66,365 108,080 108,080 114,442 S DOWNSHIRE SUITE EXPENDITURE (SALARIES) 20,377 44,123 36,835 14,252 28,453 36,496 50,095 50,095 52,127 T MILL BRIDGE ROOM EXPENDITURE (SALARIES) 3,739 7,365 7,330 1,756 4,742 8,311 7,500 7,500 22,199 U ALLOTMENT EXPENDITURE (SALARIES) 11,875 23,769 23,800 5,671 9,721 14,335 24,610 24,610 25,026 V PUBLIC AMENITIES EXPENDITURE (SALARIES) 3,971 7,959 7,970 1,561 3,763 5,734 8,310 8,310 12,431 W CLOSED CHURCHYARDS EXPENDITURE (SALARIES) 14,117 28,255 29,310 6,937 12,327 17,865 30,275 30,275 30,989 X CEMETERY EXPENDITURE (SALARIES) 46,488 92,841 93,130 23,440 46,853 65,439 95,585 95,585 104,312 343,218 694,343 684,550 171,130 337,379 459,504 742,545 742,545 731,072

SECTION 3 - GENERAL EXPENDITURE Projected ACTUAL TO ACTUAL TO BASE ACTUAL TO ACTUAL TO BASE BUDGET Base Budget DESCRIPTION 30.11.18 Outcome 30.09.17 31.03.18 BUDGET2017/18 30.06.18 30.09.18 2018/19 2019/20 GENERAL ADMINISTRATION EXPENSES (NON CONTRACT 2018/19 1 GENERALSTAFF) ADMINISTRATION EXPENDITURE (OFFICE 1,398 1,622 2,000 7,872 3,828 873 2,060 2,060 2,101 2 EXPENSES) 45,910 76,144 87,512 16,624 42,315 48,226 95,189 94,249 81,854 3 CIVIC EXPENSES & MAYORAL ALLOWANCE 5,925 13,631 24,357 3,180 5,802 9,060 24,982 16,527 17,081 4 ELECTION EXPENSES 0 0 10,000 0 0 0 5,000 5,000 5,140 5 MUSEUM SUPPORT (GRANT FUNDING) 101,620 135,493 135,493 35,106 105,317 105,317 140,423 140,423 144,355 5B COMMUNITY GRANTS 4,770 12,590 19,799 1,460 9,633 11,333 19,799 19,799 20,353 6 CASTLE EXPENSES (GENERAL) 98,304 185,177 170,735 39,558 99,612 112,493 169,150 158,406 163,886 7 SEED WAREHOUSE EXPENSES (GENERAL) 6,115 18,088 30,456 1,492 5,055 7,104 29,478 28,888 18,303 8 D&L EXPENDITURE 28,117 37,732 39,113 3,183 26,985 32,311 37,756 37,001 41,281 9 TOWN CENTRE SUPPORT EXPENDITURE 34,819 89,360 108,598 14,002 31,318 55,828 111,106 109,090 114,217 11 T&TIC EXPENDITURE 30,948 68,296 65,526 18,672 46,725 57,840 67,008 66,177 71,029 12 DOWNSHIRE SUITE EXPENDITURE 10,260 15,810 23,171 5,088 10,203 11,205 24,999 24,999 24,495 13 MILL BRIDGE ROOM EXPENDITURE 1,282 1,322 1,575 330 1,343 1,343 1,621 1,621 1,666 14 ALLOTMENT EXPENDITURE 6,223 22,158 22,045 7,448 5,611 8,580 19,254 18,869 19,793 15 PUBLIC AMENITIES EXPENDITURE 5,558 14,687 20,554 1,635 4,623 10,943 24,850 24,353 25,546 16 CLOSED CHURCHYARD EXPENDITURE 13,770 27,290 40,010 720 2,329 2,869 35,417 34,709 16,409 17 TOTAL CEMETERY EXPENDITURE 16,934 41,356 68,142 7,209 15,353 17,813 72,105 70,663 74,124 411,951 760,753 869,085 163,578 416,051 493,137 880,197 850,774 841,635 80,882 SECTION 4 -SUMMARY Projected ACTUAL TO ACTUAL TO BASE BUDGET ACTUAL TO ACTUAL TO BASE BUDGET Base Budget DESCRIPTION 30.11.18 Outcome 30.09.17 31.03.18 2017/18 30.06.18 30.09.18 2018/19 2019/20 2018/19 OPENING RESERVES 445,536 445,536 445,536 548,747 548,747 548,747 548,747 548,747 400,608 PLUS PRECEPT 1,103,800 1,103,800 1,103,800 569,697 1,139,394 1,139,395 1,139,394 1,139,394 1,187,116 PLUS TRANSFER FROM LCTS GRANT RESERVE PLUS OPERATIONAL INCOME 211,214 383,327 365,632 115,602 227,941 289,232 363,505 368,638 371,113 PROFIT SHARE OF LAND SALE 97,500 97,500 LESS WAGES EXPENDITURE (343,218) (694,343) (684,550) (171,130) (337,379) (459,504) (742,545) (742,545) (731,072) LESS GENERAL EXPENDITURE (411,951) (760,753) (869,085) (163,578) (416,051) (493,137) (880,197) (850,774) (841,635) LESS TRANSFERS TO EARMARKED RESERVES (26,320) (26,320) (28,297) (28,296) (28,297) (28,297) CLOSING RESERVES 1,076,560 548,747 361,333 899,338 1,134,356 996,438 400,608 435,164 386,130

SECTION 5 - TOTAL NET EXPENDITURE Projected ACTUAL TO ACTUAL TO BASE BUDGET ACTUAL TO ACTUAL TO BASE BUDGET Base Budget DESCRIPTION 30.11.18 Outcome 30.09.17 31.03.18 2017/18 30.06.18 30.09.18 2018/19 2019/20 2018/19 PRECEPT 1,103,800 1,103,800 1,103,801 569,697 1,139,394 1,139,395 1,139,394 1,139,394 1,187,116 PLUS OPENING RESERVES 445,536 445,536 445,536 548,747 548,747 548,747 548,747 548,747 400,608

111 LESS CLOSING RESERVES (1,076,560) (548,747) (361,333) (899,338) (1,134,356) (996,438) (400,608) (435,164) (386,130) TOTAL NET EXPENDITURE 472,776 1,000,588 1,188,003 219,107 553,786 691,704 1,287,534 1,252,977 1,201,593

SECTION 6 - CHARGE TO BAND D PROPERTY OWNER PRECEPT 1,103,800 1,103,800 1,103,800 1,139,394 1,139,394 1,139,395 1,139,394 1,139,394 1,187,116 TAX BASE 11,716 11,716 11,716 11,859 11,859 11,859 11,859 11,859 11,997 CHARGE PAYABLE BY BAND D PROPERTY £94.21 £94.21 £94.21 £96.08 £96.08 £96.08 £96.08 £96.08 £98.95

3% FINANCE, POLICY & ADMINISTRATION COMMITTEE INCOME NOMINAL BASE Projected ACTUAL TO ACTUAL TO ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION BUDGET Outcome BASE BUDGET 2018/19 30.09.17 30.06.18 30.09.18 30.11.18 2019/20 CODE 2018/19 2018/19 4800 F&A Bank Interest 0 -1,294 -3,488 -3,488 -2,500 Interest from money held in HSBC On Call Deposit account -2,500 -2,570 TOTAL BANK INTEREST 0 -1,294 -3,488 -3,488 -2,500 -2,500 -2,570 A 4820 F&A Copier Recharge 0 -208 Annual recharge to BEAMS for use of the Council's photocopier -208 -214 4830 F&A Administration Recharges -230 -208 Sundry recharge for purchase of stamps or stationery -208 -214 Grants received towards the cost of the Royal Anglian Homecoming 4852 External funding for Civic Events 0 -1,500 0 0 0 Parade, VE Day Beacon Lighting and Corporal Burt VC Service. HCC Locality Budget funding for local works (see expenditure code 4855 Highways Together Funding -2,230 0 0 7075) Recharge for cleaning at the Museum by HTC staff member (this 4841 F&A Museum Cleaning Recharge 0 0 0 0 stopped in December 2016) TOTAL RECHARGE INCOME -2,460 0 0 -1,500 -416 -416 -428 B Rent for offices occupied by Creative Concultancy Ltd and CDA for 4600 CAS Rent 2nd Floor -11,124 -6,153 -16,686 -16,686 -22,248 -22,248 -22,248 Herts. 4610 CAS 2nd Floor Services -5,500 -8,599 -6,837 -6,837 -11,200 -11,200 Annual service charges. -11,200 4620 CAS Beams Rent -7,200 -3,600 -7,200 -10,800 -14,400 -14,400 Rent income from rooms 10 & 11 on the first floor of the Castle. -14,400 4635 CAS Grounds maintenance recharge -4,542 -2,271 -4,542 -4,542 -9,084 -9,084 Recharge to EHDC for maintaining their areas of the Castle grounds -9,084 Income for 4 parking spaces rented to Hertfordshire Planning Service 4640 CAS Car park income -2,000 -1,000 -1,500 -1,500 -4,000 -4,000 -4,000 and Private Finance. TOTAL CASTLE RENT INCOME -30,366 -21,622 -36,765 -40,365 -60,932 -60,932 -60,932

112 C Office space occupied by Zoocha Ltd (2280 square feet of office space 4700 SW 2nd Floor Income -7,500 -3,750 -11,250 -11,250 -15,000 -15,000 -15,000 on the 2nd floor of the Seed Warehouse). Rent paid by Hertford Museum for use of 4,400 square feet of space at 4720 SW Museum Rent -5,678 -2,839 -8,516 -8,516 -11,355 -11,355 -11,355 the Seed Warehouse. Annual recharge to the tenants of the Seed Warehouse of a proportion 4725 SW Recharge Income -9,602 -2,499 -2,499 -2,499 -12,140 of the cost of utilities, insurance and other running costs of the building. -12,140 -12,480 4745 SW 1st Floor Rent -2,254 -1,160 -3,414 -3,414 -4,508 -4,508 Rent for offices occupied by Mind in Mid Herts. -4,508 4750 SW Historic Building Grant 0 0 0 TOTAL SEED WAREHOUSE RENT -25,034 -10,247 -25,679 -25,679 -43,003 -43,003 -43,343 D INCOME TOTAL INCOME -57,859 -33,163 -65,932 -71,032 -106,851 -106,851 -107,273

EXPENDITURE NOMINAL BASE Projected ACTUAL TO ACTUAL TO ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION BUDGET Outcome BASE BUDGET 2018/19 30.09.17 30.06.18 30.09.18 30.11.18 2019/20 CODE 2018/19 2018/19 Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 7000 F&A Wages (Corporate Management) 82,852 38,592 87,115 111,065 183,165 183,165 139,629 point increases due. F&A Wages (Democratic Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 7001 17,427 7,820 13,494 20,268 36,355 Representation) 36,355 36,654 point increases due. Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 7004 F&A Wages (Charity Administration) 2,784 977 2,428 3,396 5,880 5,880 6,082 point increases due. GENERAL ADMINISTRATION 103,064 47,388 103,037 134,728 225,400 225,400 182,364 L EXPENSES (SALARIES) 7003 F&A Wages (Temporary Staff) 1,398 7,872 3,828 873 2,060 The cost of agency staff required to cover during recruitment processes. 2,060 2,101 GENERAL ADMINISTRATION 1,398 7,872 3,828 873 2,060 2,060 2,101 EXPENSES (NON CONTRACT STAFF) 1 7015 F&A Training 1,255 800 1,713 2,533 6,070 The cost of staff training courses and conferences. 5,949 6,240 Expenses incurred by officers including travel and subsistence and eye 7016 F&A Travel & Subsistence Expenses 1,109 199 488 456 2,207 2,163 2,269 test fees etc. 7019 F&A HR Support 1,070 818 818 1,018 2,060 Contingency for professional HR advice. 2,019 2,118 Contingency for advertising costs incurred in the recruitment of new 7017 F&A Recruitment 0 1,142 1,142 1,142 1,104 1,082 1,135 staff. Annual insurance policy with Zurich Municipal.Suggestion to reduce is it 7020 F&A Insurance 18,163 3,243 12,749 12,749 18,708 18,334 13,232 by £6000 7025 F&A Audit fee 0 2,000 2,000 2,207 Provision for the cost of the external audit by BDO Stoy Hayward LLP. 2,314 2,269 Provision for the cost of the internal audit services supplied by Audit 7027 F&A Internal Audit fee 1,050 420 420 420 2,945 2,886 3,027 Solutions Ltd. Annual membership subscriptions to SLCC, ICCM etc. HAPTC 7030 F&A Subscriptions 2,944 796 2,938 3,039 6,286 6,160 6,462 subscription not renewed. 7035 F&A Legal & Prof Fees 2,200 3 9 9 5,625 Contingency for legal & professional fees. 5,513 5,783 Provision for the costs associated with compliance with the EU General 7028 F&A GDPR Compliance 770 2,082 2,194 15,000 14,700 5,420 Data Protection regulation (GDPR).Suggestion to reduce by £10,000 Transaction charges for processing cheque payments and banking 7090 F&A Bank Charges 1,140 558 1,698 1,982 2,575 2,524 2,647 deposits. Provision for the purchase of stationary, photocopier leasing and the 7045 F&A Postage,Stationery,Copier 3,507 3,673 7,092 8,885 12,817 12,561 13,176 cost of postage. 7055 F&A Telephone & Fax 1,289 585 999 1,751 2,717 Provision for the cost of 4 telephone lines and one fax / broadband line. 2,663 2,793 Provision for the cost of annual IT support, on site maintenance, 7070 F&A Computer,Printer & IT 7,158 3,617 6,468 8,350 11,845 12,420 12,177 broadband and website charges. Local work offset by HCC Locality Budget funding received (see income 7075 F&A Highways Together Expenditure 2,230 1,580 1,580 0 113 0 0 code 4855) 7199 F&A Capital Expenditure 2,795 2,438 Provision for the replacement of office equipment and furniture. 2,389 2,506 7060 F&A Printing(inc Town Report) 0 120 120 585 Provision for costs associated with the annual town meeting. 573 601 8100 Bad Debt Write-offs 0 0 Provision for the write-off of debts considered to be unrecoverable. 0 0 GENERAL ADMINISTRATION 45,910 16,624 42,315 48,226 95,189 94,249 81,854 EXPENDITURE (OFFICE EXPENSES) 2 Annual allowance for expenditure incurred by the Mayor in the course of 7100 F&A Mayor's Allowance (Cllr JS) 0 0 Mayoral duties. 7101 F&A Mayor's Allowance (Cllr PM) (Mayoral budget rolled forward, minute 12/13-97) 0 0 7112 F&A Mayor's Allowance (Cllr BW) 112 1,352 1,810 3,504 (Mayoral budget rolled forward, minute 18/19) 3,674 3,602 7105 F&A Mayor's Allowance (Cllr SD) 780 -769 -769 -769 0 0 7111 F&A Members Training 175 1,104 Provision for members to attend training courses. 1,082 1,135 7120 F&A Attendant's Allowance 323 279 279 302 2,552 Provision for annual honorarium and attendance payments to SAMS. 2,501 2,623 Provision for the cost of Mayor Making, Silent Ceremony, Civic 7130 F&A Civic Events 1,886 3,557 4,905 7,572 8,565 8,394 8,805 Breakfast and Remembrance Sunday. 7135 F&A Vintage Party 461 111 853 Annual contribution to the running costs of the Vintage Party. 836 877 Contingency for the purchase of a past Mayor's badge and repairs or 7140 F&A Civic property 2,300 35 35 8,404 replacement of civic regalia. Suggestion to reduce it to nothing 40 39 CIVIC EXPENSES & MAYORAL 5,925 3,180 5,802 9,060 24,982 16,527 17,081 3 ALLOWANCE Proposed accrual towards the cost of the next elections due to be held 7099 F&A Election Expenses 0 5,000 5,000 5,140 in May 2019. ELECTION EXPENSES 0 0 0 0 5,000 5,000 5,140 4 Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 7150 F&A Museum Admin costs 2,012 1,058 2,115 2,820 4,305 4,305 4,466 point increases due. Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 7151 F&A Museum Cleaning 0 0 0 point increases due. MUSEUM SUPPORT (SALARIES) 2,012 1,058 2,115 2,820 4,305 4,305 4,466 M 7160 F&A Museum Grant 101,620 35,106 105,317 105,317 140,423 Annual grant to Hertford Museum to assist with staffing & running costs. 140,423 144,355 MUSEUM SUPPORT (GRANT 101,620 35,106 105,317 105,317 140,423 140,423 144,355 5 FUNDING) 7180 F&A Grants 4,770 1,460 9,633 11,333 19,799 Provision for Community Grants (Section 137 expenditure) 19,799 20,353 COMMUNITY GRANTS 4,770 1,460 9,633 11,333 19,799 19,799 20,353 5B Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 7200 CAS Cleaning 7,210 3,789 7,489 9,838 14,720 14,720 14,495 point increases due. Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 7201 CAS Caretaking 13,394 6,115 12,418 15,787 27,750 27,750 24,337 point increases due. CASTLE EXPENSES (SALARIES) 20,604 9,904 19,907 25,626 42,470 42,470 38,832 N Annual rent paid to the Gascoyne Cecil Estates. Higher rent payable 7205 CAS Rent 49,375 17,556 49,375 49,375 65,888 65,888 67,733 from the end of December 2016. 7210 CAS Rates 19,085 4,770 19,080 19,080 19,658 Business rates payable for the first and second floor of Hertford Castle. 19,658 20,208 Annual insurance premium recharged by Gascoyne Cecil Estates for 7212 CAS Insurance 4,584 1,200 4,801 4,801 5,001 5,001 5,141 Hertford Castle. Provision for water and electricity charges. The Castle has electric 7220 CAS Utilities 5,242 1,686 2,833 8,009 14,482 storage heating incurring high costs during the winter months. 14,192 14,887 7270 CAS Cleaning (Other) 600 300 600 900 1,364 Provision for quarterly window cleaning charges. 1,337 1,402 114 Provision for the cost of towel & mat laundry services and sanitary 7235 CAS Hygiene services 553 212 425 637 1,097 1,075 1,128 disposal services. 7240 CAS Janitorial supplies 762 12 310 310 1,086 Provision for the cost of sundry cleaning supplies & stocks. 1,064 1,116 7245 CAS Refuse 646 1,034 Provision for the weekly commercial refuse collection contract. 1,013 1,063 Provision secure shredding and recycling of glass, plastics and 7246 CAS Recycling 267 346 800 959 1,630 1,597 1,676 cardboard. 7250 CAS Repairs & Maintenance 2,773 451 1,533 2,427 5,358 Contingency for minor repair & maintenance items. 5,251 5,508 Provision for annual charges for fire extinguisher refurbishment and 7255 CAS Security & safety equip 2,336 474 1,687 3,015 3,199 3,135 3,289 equipment testing. 7260 CAS Health & Safety 2,012 293 293 293 1,104 Contingency for health & safety signage etc. 1,082 1,135 7265 CAS Car park maintenance 414 605 638 638 1,104 Contingency for repairs to automatic gates etc. 1,082 1,135 Maintenance costs recharged to the Council in relation to the Castle 7267 CAS Grounds Maintenance 7,255 2,364 7,947 12,654 32,145 31,502 33,045 grounds. Provision for ongoing redecoration & refurbishment work. Any unspent 7299 CAS Capital Expenditure 2,400 9,289 9,289 9,394 15,000 balance to be rolled into an earmarked Building Maintenance Reserve. 5,528 5,420 Suggestion to release £10000 from line CASTLE EXPENSES (GENERAL) 98,304 39,558 99,612 112,493 169,150 158,406 163,886 6 Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 7300 SW General Caretaking 454 205 474 699 940 940 1,622 point increases due. Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 7305 SW Cleaning 335 176 367 514 685 685 906 point increases due. SEED WAREHOUSE EXPENSES 789 381 841 1,213 1,625 1,625 2,528 O (SALARIES) Business rates payable for the Seed Warehouse. Vacant space and 7315 SW Rates 0 0 0 0 Museum areas are exempt from rates. Provision for the cost of electricity supply to the whole building. The Mill 7330 SW Electricity 1,210 541 1,047 2,121 3,160 3,097 3,248 Bridge Rooms have electrical storage heating. Provision for the cost of gas used in the building's two gas heating 7335 SW Gas 1,549 169 192 454 3,427 3,358 3,523 boilers. 7340 SW Water 312 180 356 407 682 Provision for cost of the building's water supply. 668 701 7345 SW Refuse 102 213 Provision for the weekly commercial refuse collection contract. 209 219 7350 SW Health & Safety 1,468 407 1,067 790 Provision for the cost of fire extinguisher servicing etc. 774 812 Provision for the cost of intruder and fire alarm maintenance and 7355 SW Alarms & Security 536 185 381 381 3,160 3,097 3,248 monitoring and associated telephone lines. 7360 SW Repairs & Maintenance 937 417 2,673 2,673 3,046 Contingency for general repairs and maintenance. 2,985 3,131 Contingency for major building repairs. Any unspent balance to be rolled 7399 SW Capital Expenditure 0 15,000 into an earmarked Building Maintenance Reserve.Suggestion to release 14,700 3,420 £12000 SEED WAREHOUSE EXPENSES 6,115 1,492 5,055 7,104 29,478 28,888 18,303 7 (GENERAL) Apportionment of staff salary costs. Is based on NALC 2019/20 spinal 7400 PREM Administration Costs 10,088 4,800 4,812 11,472 20,875 20,875 29,062 point increases due. PREMISES ADMINISTRATION 10,088 4,800 4,812 11,472 20,875 20,875 29,062 P (SALARIES)

TOTAL EXPENDITURE 400,598 168,823 402,274 470,263 780,756 760,027 710,328

SUMMARY

TOTAL INCOME -57,859 -33,163 -65,932 -71,032 -106,851 -106,851 -107,273

TOTAL EXPENDITURE 400,598 168,823 402,274 470,263 780,756 760,027 710,328

NET EXPENDITURE 342,738 135,659 336,342 399,230 673,905 653,176 603,055 115 DEVELOPMENT & LEISURE COMMITTEE INCOME NOMINAL BASE Projected ACTUAL TO ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION 30.11.18 BUDGET Outcome BASE BUDGET 2018/19 30/09/17 30/06/18 30.09.18 2019/20 CODE 2018/19 2018/19 Income anticipated from civil weddings & receptions held at 4200 DS Hire - Weddings & Receptions -32,455 -18,128 -33,174 -40,304 -51,916 -52,954 -53,370 Hertford Castle. Income anticipated from corporate hire of meeting rooms at 4201 DS Hire - Corporate Hire -8,556 -1,788 -4,499 -9,161 -12,858 -13,115 -13,218 Hertford Castle. Income anticipated from birthday parties, baby namings and 4202 DS Hire - Private Hire -7,123 -2,095 -4,243 -4,927 -11,845 -12,082 -12,177 other private hire of rooms at Hertford Castle. Income anticipated from catering provided for corporate hire 4210 DS Catering -6,454 -2,633 -5,738 -8,003 -10,300 -10,506 -10,588 customers. TOTAL DOWNSHIRE SUITE INCOME E -54,587 -24,644 -47,654 -62,395 -86,919 -88,657 -89,353 Income anticipated from stall hirers at opendays and other 4220 D&L Event income -20,806 -6,725 -22,933 -32,187 -22,630 -23,083 -23,264 events. 4224 D&L Event sponsorship Income from sponsorship of events -13,250 -1,900 -9,618 -13,405 -13,645 -13,918 -14,027 4219 External Grant Funding Community Grant from EHDC for Sele Community Day 0 0 Funding from external sources for the Hertford 4229 Hertford Entrepreneurs Network Funding Entrepreneurs Network events. See code 6033 for HEN 0 -210 -570 0 0 expenditure. Income anticipated from donations from town centre 4850 PAMS Christmas Tree Lights - donations 0 0 0 businesses. 4851 PAMS Proceeds from sale of old Christmas lights 0 0 0 TOTAL EVENT INCOME F -34,056 -8,625 -32,761 -46,162 -36,275 -37,001 -37,291 Income anticipated from hire of the Mill Bridge Rooms by 4400 SW Mill Bridge Room Income -7,477 -5,431 -9,477 -12,235 -15,450 -15,759 -15,883 clubs, charities and private individuals. 116 TOTAL MILL BRIDGE ROOM INCOME G -7,477 -5,431 -9,477 -12,235 -15,450 -15,759 -15,883 Gross income anticipated from the sale of souvenirs and 4500 TIC Income -10,226 -6,718 -11,155 -20,272 -18,540 -18,911 -19,059 books. See code 6195 for the cost of goods sold. Gross income anticipated from the sale of local event 4501 TIC Income (ticket sales) tickets, travel tickets and theatre vouchers. See code 6196 -15,290 -11,519 -16,639 -19,435 -24,720 -25,214 -25,412 for the cost of tickets sold. 4511 TIC Hertford Calendar advertising sales The Hertford calendar has been produced since 2009. 0 -720 -1,013 -600 -612 -617 TOTAL TOWN & TOURIST INFORMATION CENTRE H INCOME -25,516 -18,238 -28,514 -40,720 -43,860 -44,737 -45,088 TOTAL INCOME -121,637 -56,938 -118,405 -161,512 -182,504 -186,154 -187,614

EXPENDITURE NOMINAL BASE Projected ACTUAL TO ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION 30.11.18 BUDGET Outcome BASE BUDGET 2018/19 30/09/17 30/06/18 30.09.18 2019/20 CODE 2018/19 2018/19 Apportionment of staff salary costs. A 2% cost of living 6000 D&L Administration 46,924 24,970 41,659 53,269 106,855 106,855 72,979 increase is included plus any spinal point increases due. D&L EVENTS EXPENDITURE (SALARIES) Q 46,924 24,970 41,659 53,269 106,855 106,855 72,979 Provision for Castle events, band concerts and Castle 6010 D&L Events (entertainment) 8,590 1,204 7,165 8,562 9,366 9,179 9,628 Opendays D&L Events (hire of equipment/licences/health & Provision for Castle events, band concerts and Castle 6011 safety) 14,364 1,516 14,957 18,179 17,510 17,160 19,500 Opendays. Contingency for paid casual staff in the event of insufficient 6013 D&L Events - casual staffing costs 0 0 0 0 volunteers being available. Provision to cover the expenses of the Friends of Hertford 6014 D&L Friends of Hertford Castle 30 177 177 177 306 300 315 Castle. Provision for the creation of a Victorian kitchen display in the 6018 D&L Castle Basement Refurbishment & Display Castle basement and work to enhance the visual 49 0 0 0 appearance of the basement. NOMINAL BASE Projected ACTUAL TO ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION 30.11.18 BUDGET Outcome BASE BUDGET 2018/19 30/09/17 30/06/18 30.09.18 2019/20 CODE 2018/19 2018/19 6025 D&L Promotion/Marketing Provision for event advertisements. 4,951 152 4,192 4,899 8,300 8,134 9,500 Contingency for the repair of the information boards in the 6035 D&L Castle Interpret panels 0 1,137 1,114 1,169 Castle grounds. Contingency for replacement of catering equipment, 6099 D&L Capital Expenditure 134 133 493 493 1,137 1,114 1,169 marquees or outdoor furniture used for events. D&L EVENTS EXPENDITURE (OTHER) 8 28,117 3,183 26,985 32,311 37,756 37,001 41,281 Apportionment of staff salary costs. Is based on NALC 6038 D&L Town Centre Co-ordinator 7,476 3,199 9,816 15,832 16,560 16,560 39,314 2019/20 spinal point increases due. TOWN CENTRE SUPPORT EXPENDITURE Q2 (SALARIES) 7,476 3,199 9,816 15,832 16,560 16,560 39,314 Provision for monthly broadband connection fees and 6032 D&L Town Centre Wifi 2,235 4,130 6,479 10,002 17,407 17,059 17,894 project support Expenditure and awards made by the Hertford 6033 Hertford Entrepreneurs Network Funding 1,540 66 66 66 154 151 158 Entrepreneurs Network. See code 4229 for HEN income. Provision for projects to be finalised for economic 6036 D&L Town Development Fund 2,242 646 1,044 1,138 2,575 2,524 2,647 development within the town. Provision for planting & maintenance of hanging baskets & 6037 D&L Town Centre Hanging Baskets 8,614 5,342 12,323 12,323 18,215 17,851 18,725 Balance of £2319 roll forward Provision for the storage, maintenance and 7080 D&L Xmas grant-tree/lights installation/removal of the Xmas lights displays and 0 1,221 10,641 30,000 29,400 30,840 electricity charges etc. Provision for a feasibility study for the Council to take on 6048 D&L Hertford Market Devolved Management Study 0 0 0 0 management of Hertford Market. Provision for the cost of the Taxi Marshal scheme with match funding from Herts County Council. This was 6049 D&L Taxi Marshal scheme previously funded from New Homes Bonus but from April 3,672 2,312 4,478 5,118 10,300 10,300 10,588 2017 it will be funded from a revenue budget.

117 Provision for the monitoring, maintenance, fibre optic rental, 6050 CCTV electricity and telephone costs associated with the CCTV 16,516 1,506 5,706 16,540 32,455 31,806 33,364 system. TOWN CENTRE SUPPORT EXPENDITURE (OTHER) 9 34,819 14,002 31,318 55,828 111,106 109,090 114,217 Apportionment of staff salary costs. Is based on NALC 6100 TIC Administration 8,446 3,357 7,281 10,081 17,625 17,625 17,576 2019/20 spinal point increases due. Apportionment of staff salary costs. Is based on NALC 6101 TIC Wages & Salaries 43,249 22,455 42,052 56,284 90,455 90,455 96,866 2019/20 spinal point increases due. TOTAL TOWN & TOURIST INFORMATION CENTRE R EXPENDITURE (SALARIES) 51,695 25,812 49,333 66,365 108,080 108,080 114,442 Rent and service charges payable for the premises in 6110 TIC Rent 4,000 4,107 12,649 12,649 16,000 16,000 16,448 Market Place. 6115 TIC Rates Business rates payable for the premises in Market Place. 9,204 2,370 9,480 9,480 9,480 9,480 9,745 Provision for fortnightly window cleaning and quarterly paper 6120 TIC Cleaning (other) 470 48 120 144 608 596 625 recycling charges 6125 TIC Utilities Provision for water and electricity charges. 399 1,171 1,609 1,833 1,501 1,471 1,543 Provision for the 2 telephone lines, fax/broadband line and 6145 TIC Telephone & Fax 809 733 980 1,124 1,962 1,923 2,017 credit card processing line. 6150 TIC Postage General provision for postage charges. 85 512 502 526 Provision for the photocopier lease charges and usage 6152 TIC Copier(lease & copies) 1,128 964 1,871 2,126 2,299 2,253 2,363 charges. Provision for the purchase of stationery, weekly local paper 6155 TIC Stationery & Sundries 255 571 608 694 1,071 1,050 650 and other general expenditure. Provision for the printing costs of the annual accommodation 6157 TIC Publication Printing (Accom Guide & calendar) 0 1,061 1,040 1,091 guide. See income line 4510. Provision for on site IT support and replacement of minor 6165 TIC Computer / IT 132 249 568 568 607 595 624 items of equipment 6170 TIC Advertising General provision for advertising costs. 300 660 2,420 2,574 2,523 500 Contingency for pitch fees or the cost of promotional goods 6175 TIC Show stands,fees/sundries 0 0 0 0 given away at the Herts County Show. NOMINAL BASE Projected ACTUAL TO ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION 30.11.18 BUDGET Outcome BASE BUDGET 2018/19 30/09/17 30/06/18 30.09.18 2019/20 CODE 2018/19 2018/19 Cost of books and souvenirs sold in the T&TIC. See income 6195 TIC Stock for resale 3,841 1,849 4,193 5,995 5,115 5,013 10,000 line 4500. Cost of event tickets, travel tickets and theatre vouchers 6196 TIC Event tickets 8,814 6,611 13,662 20,028 22,660 22,207 23,294 sold in the T&TIC. See income line 4501. 6197 TIC Refurbishment / repairs & maintenance Contingency for minor repair & maintenance items. 1,019 316 771 1,050 1,029 1,079 Contingency for fire extinguisher servicing, PAT testing and 6198 TIC Health & Safety 493 7 7 508 498 522 alarm monitoring charges. TOTAL TOWN & TOURIST INFORMATION CENTRE 11 EXPENDITURE (OTHER) 30,948 18,672 46,725 57,840 67,008 66,177 71,029 Apportionment of staff salary costs. Is based on NALC 6200 DS Functions sec/admin 10,461 9,510 18,249 22,033 26,855 26,855 26,734 2019/20 spinal point increases due. Apportionment of staff salary costs. Is based on NALC 6205 DS Functions management 4,013 2,047 4,870 7,567 6,010 6,010 15,208 2019/20 spinal point increases due. Apportionment of staff salary costs. Is based on NALC 6210 DS Caretaking 5,903 2,695 5,334 6,896 17,230 17,230 10,185 2019/20 spinal point increases due. Apportionment of staff salary costs. Is based on NALC 6215 DS Cleaning 0 0 0 0 2019/20 spinal point increases due. DOWNSHIRE SUITE EXPENDITURE (SALARIES) S 20,377 14,252 28,453 36,496 50,095 50,095 52,127 Provision for advertising the Downshire Suite as a wedding 6220 DS Marketing & Promotion 1,697 679 1,637 1,827 5,304 5,304 5,453 venue Contingency for replacement of catering equipment or 6225 DS Equipment 56 197 279 279 2,000 2,000 2,056 furniture for the Downshire Suite. Contingency for professional cleaning charges for 6230 DS Special Cleaning 275 636 636 654 Downshire Suite carpets & curtains etc. 6235 DS Licence (Civil Ceremonies,PEL,PPL & PRS) Provision for music licences etc., Allowed to roll over £1746 291 1,300 1,485 1,485 2,446 2,446 2,514 Contingency for printing charges for promotional brochures 6240 DS Stationery

118 17 127 386 432 1,755 1,755 600 and information leaflets. Provision for the cost of catering provided to corporate 6245 DS Catering Purchases & equipment hire 7,924 2,785 6,416 7,182 12,858 12,858 13,218 hirers and the cost of tables hired as necessary. Provision for casual wages paid to a weddings officer not on 6206 DS Functions - casual wages 0 0 0 0 0 0 the regular payroll. 6250 DS Repairs & Maintenance Contingency for minor repair & maintenance items. 0 0 0 0 DOWNSHIRE SUITE EXPENDITURE (OTHER) 12 10,260 5,088 10,203 11,205 24,999 24,999 24,495 Apportionment of staff salary costs. Is based on NALC 6500 SW MBR Salaries 3,739 1,756 4,742 8,311 7,500 7,500 22,199 2019/20 spinal point increases due. MILL BRIDGE ROOM EXPENDITURE (SALARIES) T 3,739 1,756 4,742 8,311 7,500 7,500 22,199 6510 SW MBR running costs Contingency for minor repair & maintenance items. 0 23 23 125 125 129 General provision for advertising costs or promotional 6525 SW MBR Marketing & Promotion 0 176 176 181 leaflets. 6515 SW MBR Rates Business rates payable for the Mill Bridge Room. 1,282 330 1,320 1,320 1,320 1,320 1,357 MILL BRIDGE ROOM EXPENDITURE (OTHER) 13 1,282 330 1,343 1,343 1,621 1,621 1,666

TOTAL EXPENDITURE 235,636 111,264 250,577 338,801 531,580 527,978 553,750

SUMMARY

TOTAL INCOME -121,637 -56,938 -118,405 -161,512 -182,504 -186,154 -187,614

TOTAL EXPENDITURE 235,636 111,264 250,577 338,801 531,580 527,978 553,750

NET EXPENDITURE 113,999 54,326 132,172 177,289 349,076 341,824 366,136 COMMUNITY SERVICES COMMITTEE INCOME NOMINAL PROJECTED BASE Projected ACTUAL TO ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION OUTCOME 30.11.18 BUDGET Outcome BASE BUDGET 2018/19 30/09/17 30/06/18 30.09.18 2019/20 CODE 2017/18 2018/19 2018/19

4000 ALLOT Rent from plots Rent invoices for period Jan'18 to Dec'18 raised in December'17. -7,723 -9,580 -2,694 -5,206 -7,818 -9,867 -10,064 -10,143 Land rented for grazing use adjacent to Hertingfordbury Park accessed via West 4010 ALLOT Rent - Crawleys Field 0 -271 -279 -285 -287 Street. Income from fishing rights for the river Lea from the land adjacent to Hertingfordbury 4020 ALLOT Fishing Rights 0 -237 -244 -249 -251 Park accessed via West Street. TOTAL ALLOTMENT INCOME I -7,723 -10,088 -2,694 -5,206 -7,818 -10,390 -10,598 -10,681 4100 CEM Interments Income anticipated from fees for burials at North Road Cemetery. -23,922 -70,000 -22,780 -38,346 -48,794 -63,654 -64,927 -65,436 Income from the supply of memorial benches for members of the public who request to 4105 CEM Memorial Benches 0 0 0 0 0 purchase one. Sundry income from investments purchase as part of long term grave maintenance 4110 CEM Other income -72 -96 -26 -52 -76 -106 -108 -109 agreements. 4154 Historical Building Repair Grant Grant received for repair to St Andrew Church boundary wall -8,675 0 0 4155 CEM/CCY Memorial repair external funding External funding received towards repair of a memorial 0 . 0 0 0 Income from the proceeds of sale / trade-in of equipment normally anticipated at the 4120 CEM Equipment trade-in proceeds 0 0 0 0 0 end of a lease period. TOTAL CEMETERY INCOME J -23,995 -78,771 -22,806 -38,398 -48,870 -63,760 -65,035 -65,545 TOTAL INCOME -31,718 -88,859 -25,500 -43,604 -56,688 -74,150 -75,633 -76,226

EXPENDITURE NOMINAL PROJECTED BASE Projected ACTUAL TO ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION OUTCOME 30.11.18 BUDGET Outcome BASE BUDGET 2018/19 119 30/09/17 30/06/18 30.09.18 2019/20 CODE 2017/18 2018/19 2018/19 Apportionment of staff salary costs. Is based on NALC 2019/20 spinal point increases 5000 ALLOT Admin Salaries 9,453 18,930 4,380 7,143 10,935 19,625 19,625 19,849 due. Apportionment of staff salary costs. Is based on NALC 2019/20 spinal point increases 5010 ALLOT Groundstaff Salaries 2,423 4,870 1,291 2,578 3,400 4,985 4,985 5,176 due. ALLOTMENT EXPENDITURE (SALARIES) U 11,875 23,800 5,671 9,721 14,335 24,610 24,610 25,026 5030 ALLOT Maint/ Site Improvements Provision for pest control, toilet emptying, skip hire and maintenance items. 5,339 18,443 7,448 4,285 5,789 15,404 15,096 15,835 5040 ALLOT Water Rates Provision for water supply charges to allotment sites. 884 1,602 1,326 2,790 1,650 1,617 1,696 One off grant to support the community group that maintain Sele Rd Lovely Grub 5086 ALLOT Grant to Sele Rd Lovely Grub Garden 0 200 196 206 Garden. Annual grant paid for the devolved management of the North Road allotment site by the 5085 ALLOT North Road Plotholders Grant 0 2,000 2,000 1,960 2,056 North Road Plotholders Group. ALLOTMENT EXPENDITURE (OTHER) # 6,223 22,045 7,448 5,611 8,580 19,254 18,869 19,793 Apportionment of staff salary costs. Is based on NALC 2019/20 spinal point increases 5100 PAMS Admin Costs 3,971 7,970 1,561 3,763 5,734 8,310 8,310 12,431 due. Apportionment of staff salary costs. Is based on NALC 2019/20 spinal point increases 5101 PAMS Pinehurst site inspection 0 0 0 0 0 due. PUBLIC AMENITIES EXPENDITURE (SALARIES) V 3,971 7,970 1,561 3,763 5,734 8,310 8,310 12,431 Provision for the annual servicing of the Shire Hall and All Saints clocks which takes 5110 PAMS Public clocks 140 520 145 1,202 1,507 1,536 1,505 1,579 place in late November

5120 PAMS War Memorial Provision for annual floodlighting charges and sundry repairs. 531 3,000 350 712 5,303 8,090 7,928 8,317 5170 PAMS Bins & Benches Provision for repainting town centre bins and benches. 125 1,104 1,137 1,114 1,169 5140 PAMS - Youth Town Council Annual grant given to the Hertford Youth Town Council. 0 0 0 0 0 5199 PAMS - Capital Expenditure Provision for expendture on bins and benches etc. 0 0 0 0 0 NOMINAL PROJECTED BASE Projected ACTUAL TO ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION OUTCOME 30.11.18 BUDGET Outcome BASE BUDGET 2018/19 30/09/17 30/06/18 30.09.18 2019/20 CODE 2017/18 2018/19 2018/19

5175 PAMS - Pinehurst Play Area maintenance Provision for grounds maintenance at Pinehurst 4,763 8,020 1,140 2,709 4,134 6,000 5,880 6,168 Provision for replacement of play equipment with any unspent balance transferred to 5176 PAMS - Pinehurst Play Area Capital Expenditure 0 2,000 2,000 1,960 2,056 the Pinehurst Reserve account at year end. The Town Council's contribution to the revenue costs of the skatepark at Hartham 7500 PAMS Skate Park 0 5,910 6,087 5,965 6,257 Common. PUBLIC AMENITIES EXPENDITURE (OTHER) # 5,558 20,554 1,635 4,623 10,943 24,850 24,353 25,546 Apportionment of staff salary costs. Is based on NALC 2019/20 spinal point increases 5200 CCY Admin Costs 6,364 12,750 2,806 3,994 6,737 13,320 13,320 13,389 due. Apportionment of staff salary costs. Is based on NALC 2019/20 spinal point increases 5210 CCY Groundstaff Salaries 7,753 16,560 4,131 8,332 11,128 16,955 16,955 17,600 due. CLOSED CHURCHYARDS EXPENDITURE W (SALARIES) 14,117 29,310 6,937 12,327 17,865 30,275 30,275 30,989 Contingency for footpath resurfacing, railing repairs and other maintenance items. Additional £3,000 for resurfacing at St Andrews Churchyard and £13,000 for repainting gates either side of Gascoyne Way.Suggestion to reduce the line by £20K for 2019/20 5240 CCY Repairs & Maintenance 10,591 26,600 560 560 21,905 21,467 2,518 budget Provision for contracted gardener to maintain St Leonards & Holy Trinity gardens. 5245 CCY Contract Gardening 1,379 3,410 720 1,459 1,999 3,512 3,442 3,610 Contingency for the maintenance, removal and replacement of trees as necessary. 5250 CCY Trees 1,800 10,000 310 310 10,000 9,800 10,280

# CLOSED CHURCHYARD EXPENDITURE (OTHER) 13,770 40,010 720 2,329 2,869 35,417 34,709 16,409 Apportionment of staff salary costs. Is based on NALC 2019/20 spinal point increases 5300 CEM Admin costs 14,022 27,870 6,141 12,306 19,874 28,760 28,760 34,949 due. Apportionment of staff salary costs. Is based on NALC 2019/20 spinal point increases 5305 CEM Groundstaff Salaries 32,466 65,260 17,299 34,547 45,565 66,825 66,825 69,363 due.

X CEMETERY EXPENDITURE (SALARIES) 46,488 93,130 23,440 46,853 65,439 95,585 95,585 104,312 Provision for the annual servicing, taxing and running costs of the Council's van.

120 5220 CCY Van servicing, fuel & repairs 2,281 3,500 1,592 2,710 2,820 2,170 2,127 2,231 Provision for the monthly charges and top-up fees for the mobile phones used by the 5310 CEM Mobile phone 68 234 145 309 391 241 236 248 ground staff. Contingency for programming fees for the bespoke burials database system 5315 CEM Burial Records 445 1,363 460 460 460 1,404 1,376 1,443 Business rates payable for North Road Cemetery 5320 CEM Rates 4,095 4,095 1,134 4,534 4,534 4,218 4,134 4,336 Provision for staff training and the replacement of work clothes, safety boots and other 5335 CEM Train/Clothing & Health & Safety Equipment 143 2,373 169 66 544 745 730 766 safety items. Contingency for footpath resurfacing and other maintenance items. 5340 CEM Repairs & Maintenance 846 5,514 243 433 448 5,679 5,565 5,838 Contingency for Cemetery works outside the scope of normal budgetary requirements. 5343 CEM Unbudgeted Cemetery Works 0 0 0 0 0 Contingency for repair of memorials which fail stability testing (where the owners of 5342 CEM Repairs to Memorials 0 0 5,000 4,900 5,140 graves cannot be traced). Provision for the repair of gates and railings at North Road Cemetery. Additional £2,500 for repainting gates at the Cemetery. 5345 CEM Repairs to Railings 0 8,207 4,773 4,678 4,907 Provision for mess room expenses and the water supply to the site. 5350 CEM Mess Room Utilities (incl site water) 265 723 127 335 441 745 730 766 Contingency for the maintenance, removal and replacement of trees as necessary. 5355 CEM Trees 0 5,519 5,685 5,571 5,844 Provision for skip hire and soil heap removal. 5360 CEM Refuse 1,890 4,821 840 1,470 1,680 4,966 4,867 5,105 Provision for monthly charges for gravedigging. 5365 CEM Gravedigging 4,130 13,244 2,080 3,900 4,160 13,641 13,368 14,023 Provision for fuel used in mowers and other equipment. 5380 CEM Machinery fuel 288 1,463 1,507 1,477 1,549 Provision for servicing costs on leased equipment. 5385 CEM Mach repairs/minor replace 586 2,957 333 333 513 3,046 2,985 3,131 Quarterly lease charges for all the larger items of equipment (3 year lease). 5395 CEM Mach new equip/lease 1,897 2,920 87 597 1,617 2,040 1,999 2,097 The cost of purchase of memorial benches if requested by a member of the public. The 5396 CEM Memorial Benches 0 0 0 0 0 associated income is shown under 4105. NOMINAL PROJECTED BASE Projected ACTUAL TO ACTUAL TO ACTUAL TO Base Budget LEDGER DESCRIPTION OUTCOME 30.11.18 BUDGET Outcome BASE BUDGET 2018/19 30/09/17 30/06/18 30.09.18 2019/20 CODE 2017/18 2018/19 2018/19

Provision for establishing a Cemetery Reserve to be devloped over coming years for 5398 CEM Land acquisition 0 10,000 10,000 9,800 10,280 the future purchase of new Cemetery land. Provision for replacement of smaller items of equipment and sundry tools. Additional 5399 CEM Capital Expenditure 0 1,209 205 205 6,245 6,120 6,420 £5,000 for leasing a new van.

# CEMETERY EXPENDITURE (OTHER) 16,934 68,142 7,209 15,353 17,813 72,105 70,663 74,124

TOTAL EXPENDITURE 118,937 304,961 54,622 100,579 143,577 310,406 307,373 308,629

SUMMARY

TOTAL INCOME -31,718 -88,859 -25,500 -43,604 -56,688 -74,150 -75,633 -76,226

TOTAL EXPENDITURE 118,937 304,961 54,622 100,579 143,577 310,406 307,373 308,629

NET EXPENDITURE 87,218 216,102 29,121 56,975 86,889 236,256 231,740 232,403 121 This page is intentionally blank

122 PAPER P

REPORT TO THE FINANCE, POLICY & ADMINISTRATION COMMITTEE – 7 JANUARY 2019

AGENDA ITEM 17 (g) – DRAFT BUDGET FOR 2019/2020

1. PURPOSE OF THE REPORT

To present Members with the second draft of the proposed budget for 2019/20 financial year and to ask them to consider which, if any, projects they wish to undertake in the forthcoming year.

2. FINANCIAL IMPLICATIONS

In calculating the level of Precept the Council must establish a budget sufficient to cover the four following classes of items:

a) next year’s expenditure, including an allowance for contingencies; b) outstanding expenditure incurred in previous years; c) expenditure likely to be incurred before the precepted sum becomes available; and d) payments to a capital fund or building maintenance reserve.

3. BUDGET ASSUMPTIONS

Expenditure

The salaries model is based on the existing staff structure and working patterns. Staff who are not at the top of their scale are assumed to have moved up one salary point.

Employer’s contributions into the pension scheme are currently included at 23.8% of pensionable pay for 2019/20. Under the new Local Government Pension Scheme overtime payments are now included as pensionable pay which has contributed to the growth in staffing costs.

The pay increase for 2019/20 is 2% for Council staff at or above salary scale point SCP29. The national pay agreement reached for 2018/19 and 2019/2020 included a revision to the lower pay scales. This change affects 13 members of Council staff. The change will result in a staff budget increase of £17,000 compared to a flat rate increase of 2%. This is being incorporated for the budget setting work for 2019/2020.

Other increases have been included sufficient to cover anticipated salary point increases, staff qualifying for the long service bonus and the employer’s national insurance contributions & pension.

An inflationary increase of 2.8% has been included in all the expenditure budget lines apart from salaries.

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4. COMMUNITY SERVICES - PROPOSED AND ONGOING PROJECTS

The following projects are included in the draft budget as recommendations of the Community Services Committee from the meeting of that Committee on 26 November 2018.

Finance Committee is asked to consider and approve that the new projects are either funded from New Homes Bonus Strategic Fund (NHBSF) or considered as in year projects that will be discussed during 2019/2020. For projects approved to be funded from NHBSF then no further decisions will be required. For the group of projects that are shown below as ‘in year’ projects, the decision to fund or otherwise, will be made by the appropriate Committee(s) during the financial year 2019/2020.

a) 5030 Allotment Maintenance – A provision for the replacement of water tanks at the Bengeo allotment site. Suggested additional budget £2.894.32 to be funded by NHB.

b) 5030 Allotment Maintenance – A provision for the replacement of water tanks at the Sele Road allotment site. Suggested additional budget £3,327.97 to be funded by NHB.

c) 5030 Allotment Maintenance – A provision for the allotment fence repairing, middle gate replacement and the new padlock for the emergency gate. Suggested additional budget £5,000 to be considered during the year.

d) 5030 Allotment Maintenance – A provision for grass grid surface for Cromwell Road allotment car park. Suggested additional budget £6,900 to be considered during the year.

e) 5340 Cemetery Repairs & Maintenance – A provision for resurfacing the tarmac at Cemetery. Suggested additional budget £8,000 to be considered during the year.

f) 5345 Cemetery Railings – A provision for treating and repainting the Cemetery gate. Suggested additional budget £5,000 to be considered during the year.

g) 5399 Cemetery Capital Expenditure – A provision for digital computerised Cemetery record. Suggested additional budget £5610 to be funded by NHB

h) 5399 Cemetery Capital Expenditure - A provision for the new Cemetery Software. Suggested additional budget £1,969 to be considered during the year.

i) 5176 Pinehurst Capital Expenditure – The Committee approves a virement of £1,200 from budget code 5176 Pinehurst Play Area Capital Expenditure to budget code 5175 Pinehurst Play Area Maintenance.

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j) 5030 Allotment Maintenance - The Committee approves a virement of £2,000 from budget code 5030 Allotment Maintenance to budget code 5040 Allotment Water Rates. h) 5315 Cemetery Burial Records - Committee are ask to note provision of £500 for the update of Cemetery Record on current website has been approved and can be funded from the normal revenue budget 2018/19

The items above which are suggested to be funded by the New Homes Bonus that total £11,832.49 . The remaining items which are to be considered during the 2019/20 financial year total £26,869 . The net expenditure for 2019/20 will be £232,403 which represents a decrease of 1.6% from £236,252 to £232,403.

5. DEVELOPMENT & LEISURE - PROPOSED AND ONGOING PROJECTS

The following projects are included in the draft budget and are recommended by the Development and Leisure Committee:

a) 6050 CCTV – A provision for two additional mobile cameras has been requested. Suggested additional budget £16,000.

The item above will be funded by New Homes Bonus and the budgeted net expenditure for 2019/20 will be £366,136 ., which represents an increase of 4.9% on the net expenditure budgeted in 2018/19 of £349,011

6. FINANCE POLICY & ADMINISTRATION - PROPOSED AND ONGOING PROJECTS

The following projects are included in the draft budget and are recommended by the Town Clerk and Officers:

a) 7070 IT & Website Support – Provision for hardware update for 6 computers that are due for upgrade. There is a need for the renewal of the IT Server. Suggested budget £5,000 to be considered during the 2019/20 financial year.

b) 7160 Museum Grant Support – Continuation of the Council’s grant supporting Hertford Museum. Attached as Appendix 1 is a letter from the Museum Curator requesting £129,068 , not including the Seed Warehouse allowance of £11,355 paid as rent to the Council. More comprehensive information is attached this year providing details of the Museum’s overall budget.

c) 7299 Castle Contingency for building Repairs – Provision for building repairs and developing an earmarked reserve. The budget line is reduced to £5,000 and any additional repairs will be funded through the General Building Reserve.

d) 7399 Seed Warehouse Contingency for building repairs – Provision for building repairs and developing an earmarked reserve. This budget line is reduced to £3,000 and any additional repairs will be funded through the General Building Reserve.

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e) 7399 Seed Warehouse building repairs - Provision for building repairs to be carried out. Suggested budget £15,000 to be considered during the 2019/20 financial year from the New Homes Bonus Strategic Fund.

f) 7299 Castle Capital expenditure - Provision for the repair of the Conservatory roof item 7(c) in October FP & A Committee meeting. Officers are in discussion with the local contractors. Discussion will be considered with the landlord depending on the scope of work. This is a potential project and will be discussed at the March 2019 FP & A Committee meeting.

The current balance of the Building Maintenance Reserve is £148,598 .The Committee suggests the release of £19,000 into General Reserve and from General Reserve into the Revenue budget lines 2019/20. If this is approved by the committee, the Building Reserve will be reduced to £129,598 at the beginning of April 2019.

The proposed total Net Expenditure for 2019/20 is £603,055 which is reduced by 10% when compares to 2018/19 net expenditure of £670,051 .

7. NEW HOMES BONUS

During August 2018 the Council received the New Homes Bonus (NHB) payment for 2018/19 from East Herts Council. The payment was for £192,682 and contributed to the end of September balance of the New Homes Bonus Reserve of £1,006,677 .

The capital cost of the two mobile CCTV cameras are to be funded from the New Homes Bonus Reserve, the cost of extending the project being £16,000.

Spending to date on projects currently funded from the New Homes Bonus Reserve are reported in the Statement of Movement on Reserves.

8. LOCALISATION OF COUNCIL TAX SUPPORT GRANT

For 2013/14 the tax base was reduced to take into account the value of the localised Council Tax Support Scheme (LCTS). To mitigate the impact of this reduction on Town and Parish Councils, Central Government provided a grant to each billing authority to be divided between their preceptors. Between April 2013 and April 2014 the Town Council received its share of this grant from East Herts Council which amounted to £125,996.

The funds received are currently held in an earmarked reserve to be available for use over several years as required. To date £63,000 has been released back in to the General Reserve to help minimise the impact of the reduced tax base when setting the Precept each year. The remaining balance of the LCTS Grant Reserve is £62,996 . The Committee suggests the release of another £30,000 into 2019/20 General Reserve and from General Reserve into the Revenue budget lines. If this is approved by the Committee it will leave a balance of £32,996 on the LCTS Reserve at the beginning of April 2019.

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9. CONCLUSION

The general reserve held by the Council ensures that there is sufficient cash flow in the period from the end of the financial year until receipt of the first precept instalment for the following year (usually late April).

The general reserve is a contingency for unforeseen expenditure or loss of income. The establishment of a Building Maintenance Reserve and CCTV Maintenance Reserve have removed significant risks that the reserve has to cover. For the purpose of the precept calculation it is proposed to maintain a minimum closing reserve figure at 31 st March 2019 of £400,609 which is approximately three months net expenditure. Due to the number of contingency items built into the budget, some projects m ight not fully spent by the end of the year, the eventual closing reserve normally turns out to be higher than this

NALC’s “Governance & Accountability for Local Councils – Practitioners’ Guide” recommends that councils hold a minimum general reserve equivalent to at least 3 months gross expenditure but due to the level of earmarked reserves held this level of general reserve would seem unnecessary.

With the listed projects not included in the 2019/20 budget the estimated closing Reserve of £386,132 is projected at the end of the financial year 2019/20.

It is proposed that the precept be increased by 2.99% to reflect inflation. On this basis the current tax band D (£96.08 ) will increase to ( £98.95 ). This will give a precept of £1,187,116 . Drawing in some funds currently held in the LCTS Grant Reserve and the Building Reserve will enable the Council to set a balanced budget for 2019/20. The following additional projects were considered with the anticipation that if they were to proceed, the fundi ng would be from the General Revenue Budget.

These are:

· Allotment repairs and Maintenance (5030) total £11,900. · Cemetery Repairs (5340) total £8,000. · Cemetery Repairs (5345) total £5,000; and · Cemetery Capital Expenditure-(5399) total £1,969 . · DS Redecorations (7299) total £7,698. · IT Upgrade (7070) total £5,000. · Castle Conservatory Roof repairs-Awaiting costing.

The total cost to be reviewed during the 2019/20 financial year comes to £39,567 and these items are not included in the proposed budget. Instead they will be considered as potential in year projects during the year depending on how the financial position develops.

10. RECOMMENDATIONS

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It is recommended that:

a) The Committee notes the draft budget; and

b) The Committee approves using fund from the New Homes Bonus for the contribution of £6,222 for water tanks at Bengeo & Sele Allotments sites.

c) The Committee approves using the New Homes Bonus for the strategic funding of £16,000 for two mobile CCTV Camera.

d) The Committee approves using funds of £ 15,000 from the New Homes Bonus for the capital expenditure relating to the Seed Warehouse repairs.

e) The Committee approves using the New Homes Bonus for the strategic funding of £5,610 for Digital Computerised Cemetery Record.

f) The Committee approves continuation of the Museum Grant funding of £140,423 for the 2019/20

g) The Committee recommends a 2.99% increase to the Precept to reflect inflation which will result in a total a Precept of £1,187,116 and a balanced budget to be considered in Full Town Council on 14th January 2019

Report by: Muibat Babayemi, Finance Manager

128 Sara Taylor- Curator Hertford Museum 18, Bull Plain, Hertford Hertfordshire, SG14 1DT

Telephone: 01992 582686

Email: [email protected] Email: [email protected] www.hertfordmuseum.org

Joseph Whelan Town Clerk Hertford Town Council Hertford Castle Hertford

17 th October 2018

Dear Joseph,

I write on behalf of the Trustees of Hertford Museum regarding our application for grant funding from He rtford Town Council.

Hertford Museum: The Current Situation

During 2017-2018 Hertford Museum continued to attract wide audiences to our County town by means of a diverse programme of events and exhibitions centred around both local and global themes. Our exhibition programme excited and engaged visitors with our exploration of topics such as the political history of Hertford and the concept of Kitsch. We delivered 27 standalone events, plus monthly activity groups and walks, from inexpensive or free crafts for families to exercise classes for the elderly (please see appendix 1, the annual report for more information and visitor feedback).

Hertford Museum continues to punch very much above its weight in terms of breadth and quality of service provision, aided significantly by the support of Hertford Town Council. Our strengths lie in our unique and diverse collection of 100,000+ objects, our small but dynamic team (4.7 FTE) and the enormous support we receive from our town and our community. It is this community support that has enabled us to offer free activity places for families on low incomes, deliver events requiring key skilled volunteers and obtain much needed equipment and services at red uced cost.

The museum services have been accessed by approximately 30,000 people in the last year and events and schools ’ postcode data demonstrates that the museum is attracting visitors to Hertford from across Hertfordshire, Essex and North London, thus creating a wider benefit to our local economy. We continue to offer a subsidised service for Hertford schools who continue to pay a lower rate for our workshops than schools from the wider area.

Meanwhile, our diverse group of volunteers come from all walks of life and include people aged 16-89. In the last year they contributed 2848 hours of time to enable the delivery of our services; equating to £22,299.84 if these hours were salaried at minimum wage.

Registered Charity No.312142 MGC Registered Museum No. 807

129 Hertford Museum has updated its aims this year to best reflect our objectives and our programmes will continue to by driven by these aims (please see appendix 2). Improvements have also been made this year to museum governance documents and the introduction of new policies to ensure the resilience of our organisation.

We have reduced expenditure as far as possible in all areas to work towards greater financial sustainability and actively seek out ext ernal funding. The museum’s greatest expenditure is salaries, which are currently low in comparison to similar roles in the heritage sector. Greater investment in our events and salaries budget would enable us to develop and implement more large scale events. Events such as the February Fiesta in 2017 and Microfest beer festival in July 2018 generated our greatest levels of event income, over £3600 combined, reflecting a net profit of £2849.53. This figure does not include extra staff hours which were carried over as time off in lieu.

We have been working on several new projects designed to increase engagement and create greater financial sustainability.

New Projects: New Income Streams

Picture This: Over the last six years, museum staff have been fundraising for this exciting new project which aims to make our unique collection of 15,000+ images accessible online and create a much needed income stream for the museum. Our fundraising activities included grant applications, quiz nights, producing and selling booklets, film evenings, donation sourcing and culminated in our hugely successful February Fiesta in 2017, a twelve hour music festival supported by over 30 musicians and 50 volunteers. Having raised the £6500+ required we are now working with a software company to produce the website which we aim to launch in the spring 2019. We currently receive image licensing requests from around the world and we anticipate this demand rising once the material is accessible online. Other museums, archives and institutions developing similar online image libraries reported significantly increased image requests and we would anticipate this new income stream generating somewhere in the region of £500 - £1500 per year, with this figure increasing annually as awareness of the resource grows.

Reminiscence Workshops: Hertford Museum has successfully applied for community grant funding from EHDC to kick start our new reminiscence service. The funding of £1040 will pay for additions to our reminiscence resources, such as aroma and sound pods and cover the cost of our team piloting our new workshops with ten lunch clubs. This concentrated period of delivery will allow us to hone the workshops prior to launching to assisted living and residential care homes, most of which have entertainment and activity budgets and enable those lunch clubs for whom our charges would be a barrier to access the service. Once launched we hope these new workshops will provide an additional income stream.

Hertford Museum Business Supporters: Hertford Museum is launching a new fundraising scheme aimed at local traders, by which for a donation of £50 each year, traders receive news and updates from the museum and a window

Registered Charity No.312142 MGC Registered Museum No. 807

130 sticker that lets their customers know of their support. Whilst the town centre development is in in progress this new scheme may take a while to build momentum, however we are confident that, long term, the community support and income fostered by the scheme will be of great benefit.

Financial Summary 2017-2018

Hertford Museum ended the year on a small surplus, by and large due to a significant reduction of expenditure. Part of this related to switching over utilities suppliers and maintenance contractors and producing a number of tasks in house as opposed to outsourcing. This small surplus has been invested in essential repairs to our maintenance infrastructure.

In terms of income, despite having set challenging targets, we finished the year on budget. We were successful in attracting additional income in a number of areas:

• As a result of active promotion of our facilities, we enjoyed a 40% increase on the income from the hire of the Andrews Room. • Despite the poor health of the retail sector, our efforts to promote the Museum shop resulted on an impressive 10% increase on sales from previous years. • A focus on value for money resulted on a higher return overall for the events run at the Museum.

Half Year Summary April – September 2018

• Hertford Museum has maintained a tight control of expenditure, resulting in reduced operational costs • The museum shop continues to attract shoppers to Hertford, with income up 7% • Income from events has increased 32% • Salary expenditure is down for the first half of the year due to staff vacancies which reduced the museum’s capacity to fulfil our ser vices. These vacancies have now been filled. • Whilst the half year budget review is very healthy, quarters three and four traditionally have more pressure on expenditure, and as such we anticipate meeting our annual budget

In Summary

We would like to take this opportunity to thank Hertford Town Council for their ongoing support of Hertford Museum. Without this significant funding investment, the museum would be unable to deliver the far reaching and highly valued service so many people have come to rely upon. The value of investment by local government in the arts and heritage sector cannot be overestimated, particularly at a time when many schools, individuals and families are hard pressed to find engaging, educational and uplifting experiences connecting them with their community and local heritage at low or no cost. Whilst we recognise the trust placed in us by Hertford Town Council we are determined to continue striving towards greater financial independence and sustainability.

Registered Charity No.312142 MGC Registered Museum No. 807

131 Grant Funding Request

Hertford Town Council generously supported us with a grant of £129,068, not including the seed warehouse allowance, for the financial year 2017-2018.

The Trustees of Hertford Museum respectfully request the same for the year 2019-2020 and anticipate covering the additional expense of rising utility costs, salaries and employer contributions via income stream development.

I would be most grateful if you would pass on this information to the Hertford Town Councillors. As always, I am available to answer to any queries they may have.

Yours sincerely

Sara Taylor Curator

Registered Charity No.312142 MGC Registered Museum No. 807

132 Hertford Museum Annual Report 2017-2018

Detail of Flamingo Fire Screen, c1840, which featured in Kitsch, our Summer exhibition.

1 133 Contents

1. A Word from the Chair page 3

2. A Review of the Year page 3

3. Visitors page 4

4. Exhibitions page 9

5. Events & Activities page 11

6. Projects & Partnerships page 16

7. Learning page 18

8. Friends of Hertford Museum page 21

9. Patrons of Hertford Museum page 22

10. Grants page 23

11. Collections page 24

12. Staff and Volunteers page 26

13. Trustees page 28

2 134 1. A Word from the Chair

I am delighted to introduce this report on the work of the Museum during the year 2017/18. We have so much of which we can be proud and I would like to thank our Curator, Sara Taylor, and all the staff and volunteers who work so hard to make the Museum a lively and enriching place. I also wish to recognise the significant support received from Hertford Town Council as well as from Patrons and other donors which enables the Museum to serve the town and to attract visitors from the locality and from far away.

I am a relatively new trustee, only recently having retired from a career as a teacher of History and as a Headteacher. However, I have lived in Hertford for over twenty years and I recognise the importance of the town’s historic identity being preserved at a time of considerable change. I know the trustees wish to see the Museum play a full role in enriching the cultural life of the town and we will strive to ensure the Museum is fully involved as new partnerships and opportunities develop.

I trust that you will enjoy reading this report-it is full of interesting detail-and I hope you will find reasons to visit and to support the Museum duri ng the coming year. Chris Seward

Chair of Trustees 2. A Review of the Year

We have had a busy 12 months with people visiting us or attending our outreach sessions and events. Our hardworking team of staff and volunteers has delivered a diverse programme this year and we have worked with several new partners to engage with visitors old and new in a variety of exciting ways. We have also said goodbye this year to our Learning Officer Jo Marychurch, who has gone on to other adventures. Jo was part of our team for nearly three years and we wish her well and look forward to welcoming our new Learning Officer in the Summer term.

3 135 Highlights of the year have included: our Pelhams exhibition, working with the communities and school children of Brent, Furneux and Stocking Pelham and raising awareness of our role as their museum, delivering four fabulous arts taster workshops with Hertford Art Society, exploring global themes with our Kitsch and Keep Young & Beautiful exhibitions, attracting record numbers of visitors to see the critically acclaimed Astronauts during the Hertford Music Festival and finally raising the money we needed to begin work on our Picture This! project. (Please see exhibitions, and events and projects sections for full details).

Collage workshop, 15 th November 2017

3. Visitors 3.1 Visitor Numbers and Profiles

Apr/Mar Museum Adults Children Gross Donations Total Total Total Sales (£) (£)

2017/18 27,268 16,269 10,999 20,097 8,570

2016/17 29,220 16,132 13,088 18,976 10,443

2015/16 28,982 18,698 10,284 17,668 9,447 4 136 2014/15 35,480 22,643 12,837 17,525 11,345

2013/14 36,558 23,960 12,598 23,863 10,688

2012/13 34,456 22,331 15,096 20,558 9,987

2011/12 30,919 21,844 9,075 23,218 7,398

This year we have seen a small drop in visitors, due to a reduction in staff for the last quarter of the year. Our Curatorial Team maintained the learning service following the departure of the Learning Officer, however the number of workshops we were able to deliver was by necessity significantly reduced during this period, impacting upon our annual visitor figures with a difference of approximately 2000 fewer child visitors.

3.2 Group Visits and Talks

We have continued to offer talks to a variety of groups, both at the museum or in an outreach capacity. The following talks and group visits took place during the year:

• April 2017 Illustrated talk on the work of the museum to Hertford Soroptimists by the Curator • April 2017 Hertford & District U3A • May 2017 Hertford Regional College • June 2017 North Hertfordshire College • July 2017 St Edmunds College • July 2017 Angels at Play • September 2017 North Hertfordshire College • October 2017 Workshop with 1 st Birch Green Brownie Pack delivered by the Learning Officer • November 2017 Illustrated talk on the latest work of the museum to the Friends of Hertford Museum by the Curator • November 2017 Right Track Playgroup • November 2017 Hertfordshire County Council • November 2017 Illustrated talk on the work of the museum and hands on toys of the past session delivered to Hertford Disability Group by the Curator • November 2017 Museum visit by Hertford Disability Group • November 2017 Hert Beeps • November 2017 Hertford Regional College • November 2017 Haverhill U3A • November 2017 Workshop with Hertford Rainbows delivered by the Learning Officer • November 2017 Workshop with Broxbourne Brownie Pack delivered by the Learning Officer • November 2017 Workshop with Puckeridge & Standon Brownie Pack • November 2017 Workshop with 1 st Letty Green Beavers Pack delivered by the Learning Officer • December 2017 Stonegate • February 2018 Hertford Regional College • February 2018 Introduction to the exhibition delivered to University of Hertfordshire students by the Assistant Curator

5 137 3.3 Family Event Visitors

Where possible, we like to record postcode information from our event visitors so that we can see where people are travelling from to visit the museum. The figure below represents the home town or village of those taking part in our all our school holiday activities from Easter 2017 to February Half Term 2018. Each week we delivered three days of themed drop in activities, attracting 1261 children from across the district. Just under half of our visitors were based in Hertford, however, a large number of towns and villages across the district were also well represented.

Postcode areas of our family activity visitors:

Baldock Digswell London Colney Stevenage Bayford Enfield Luton Tewin Bayfordbury Epping Mansfield Thunderidge Birch Green Goffs Oak Much Hadham Tonwell Bishop Stortford Great Munden Perranporth Waltham Cross Bragbury End Harlow Puckeridge Ware Bramfield Harpenden Roydon Watford Brent Pelham Hatfield Sawbridgeworth Watton at Stone Brickendon Hertford Shefford Welwyn Garden Broadoak End Hertford Heath St Albans City Broxbourne Hitchin Staines Green Westmill Buntingford Hoddesdon Standon Woolmer Green Cheshunt Hunsdon Stanmore York Cuffley Knebworth Stanstead Abbotts Datchworth London Stapleford

A family enjoying our All about Ancient Greece activities, July 2017

6 138 7 139 3.4 Online Engagement

Hertford Museum maintains a strong online presence with active social media accounts. Our Twitter page is followed by 3183 people around the world. Our 979 Facebook followers tend to be more locally based. We tweet and post about a wide variety of aspects of museum life, from events to new stock in our shop. We also take part in national digital events such as museum selfie day. We were interested to see how our digital audience engaged with us and what subjects were of most interest to them. The pie charts below demonstrate level of engagement by post theme.

Types of Content Types of Content (Twitter) Total SM (Facebook) Engagement

Events 10,189 Events Learning Learning Exhibtions Exhibtions Shop Shop Collections An engagement is Collections Promotion classed as an individual liking, sharing or clicking Promotion Museum on a post for more Museum Garden information. Garden Staff Staff Publications Publications Volunteers Volunteers

New Followers Posts per Month: 40 Facebook vs Twitter 30 40 20 20 10 Twiiter Facebook 0 0 Facebook Twitter

Website Page -Views

New YouTube Views 3500 3000 400 2500 2000 300 1500 1000 200 2016-17 500 HM Website 0 100 2017-18 Regiment Website 0 February… Oct July 2017 Apr Feb Dec Aug May 2017 June2017 April 2017 December… June November… September… August2017 January 2018 October2017

8 140 4. Exhibitions

4.1 Hedgerows & High Streets: The Pelhams 1st April – 17 th June 2017

As part of our long running series of exhibitions focused on villages within our collecting area, this exhibition focused on the villages of Brent Pelham, Furneux Pelham and Stocking Pelham.

We worked with the local communities and school, forging links via a village hall memory day and school assemblies. We recorded seven new oral histories, ranging from village school teachers to landowners.

The exhibition was a wonderful means of raising awareness in the villages of our role as their museum. We were delighted to welcome so many Pelham residents old and new to the museum to discover the fascinating history of their villages and to receive their feedback.

Visitor Book feedback: “One of the best exhibitions! Lived at Furneux Pelham all my young life.” “Great exhibition! Thank you!” “Brought back fond memories!”

4.2 Kitsch – An Exploration of Taste 1st July – 30 th September 2017

The exhibition explored diversity in taste and celebrated some of our more eclectic collections. We looked at a wide variety of expressions of taste including art, fashion, music and interior design and explored concepts that defined something as kitsch, such as sentimentality, cultural appropriation and use of colour and pattern.

We also worked with neurobiologists at UCL to examine how people respond to experiences they find both beautiful and repellent. The exhibition was great fun and included interactives in the form of a kitsch dress up doll and listening post of kitsch music.

Visitor Book feedback: “Loved the Kitsch exhibition!” “E njoyed the Kitsch exhibition - insightful!” “Great fun! Loved it!”

9 141 4.3 Remembering the Regiment: Commemorating the Centenary of the Battle of St Julien 1st July – 2nd September 2017

Illustrated by extraordinary objects from our Regimental collections, this display described the enormous courage of the Hertfordshire Regiment at the ill-fated Battle of St Julien on 31 st July 1917 as well as charting a brief history of the Regiment. 4.4 Wolves, White Hats & Worthy Electors: A History of Political Campaigns in Hertford 14 th October 2017 – 13 th January 2018

We examined some of the more colourful campaigns in Hertford’s political history and the lengths to which politicians would go to secure votes. The exhibition featured some of our wonderful collection of election posters and satirical drawings. As many of our election posters were bound in a large scrapbook, we papered one wall of the gallery with images of those posters to enable our visitors to access and enjoy as much of this wonderful collection as possible.

Social Media feedback: “Excellent e xhibition!” “Tremendous!” 4.5 Keep Young & Beautiful 3rd February – 14 th April 2018

This exhibition explored the many ways people have sought to maintain and enhance their appearance; from hair removal to cosmetic surgery.

We displayed a wide range of personal grooming collections including a 1950s tanning lamp used in Hertford and a Central African ear lobe stretcher.

We provided hands on interactives in the form of a mechanical historical cosmetics game and our wacky workout zone gave visitors the opportunity to try out exercise trends from different time periods.

The exhibition was very well received and also formed a focus for a group of product design students from the University of Hertfordshire.

Visitor Book feedback: “Loved every minute!” “Keep Young & Beautiful – very good!” “Wonderful!”

10 142 5. Events & Activities

The summary of events for the last year is as follows:

5.1 Bonkers About Botany Easter Holiday Events 4th – 6th and 11 th – 13 th April 127 children took part in the craft activities making garden collages and we were visited by 654 children and 908 adults in total over the two week holiday.

5.2 Watercolour Workshop Wednesday 19 th April 10am – 12.30pm The first of our arts and craft taster sessions, in partnership with Hertford Art Society, was thoroughly enjoyed by the participants, many of whom took inspiration from our beautiful knot garden. Visitor Book Feedback: “Great workshop and excellent tuition!” “Terrific morning, well organised and very inspirational!”

5.3 Museum Stores Open Day Saturday 22 nd April 11am – 3pm We welcomed 116 visitors to our stores for a peek behind the scenes at the museum. Visitors also enjoyed conservation demonstrations from a team of trained volunteers. The event was free.

5.4 Teas in the Garden & Free Craft Activity Saturday 22 nd April 11am-3pm We offered tea and cake and family crafts in the lovely setting of the museum garden.

5.5 Museums at Night Event Saturday 20 th May 6pm-9pm We welcomed a record number of 143 visitors for museums at night, who all enjoyed the ska sound of local band Trojan Horses and a licensed bar.

5.6 May Half Term Activities: Feathers and Fluff Tues 30 th May – Thurs 1 st June 10.30-3.30pm Visitors made furry creature puppets and beautiful birds.

5.7 Printmaking Workshop Wednesday 14 th June 10am – 12.30pm Eight budding printmakers took part in this workshop, with excellent feedback again.

5.8 Family Military History Day Saturday 29 th July 2-4pm We worked in partnership with Herts Archives & Library Studies and were joined by Victoria Brunton and Janice Brookes, as well as our volunteer Tony Oakden, offering advice on researching family military history and identification of memorabilia to members of the public.

5.9 Summer Holiday Activities We offered five weeks of drop in activities, each with a different theme as well as two pre-bookable 90 minute workshops for over eights. The themes included:

11 143 All About Ancient Greece! Tuesday 25 th – Thursday 27 th July

Curious Kitsch! Tuesday 1 st – Thursday 3 rd August

There’s Magic in the Air! Tuesday 8 th – Thursday 10 th August

Sun, Seaside and Sailboats Tuesday 15 th – Thursday 17 th August

Extinct Explorers Tuesday 22 nd – Thursday 24 th August

The two pre- booked workshops were:

Kitsch Crazy! Friday 4 th August and Dinosaur Detectives! Friday 25 th August.

Over the course of the summer holiday we were visited by 1577 children and 2894 adults!

5.10 Musical Mystery Tour Sunday 27 th August 2-4pm We were very fortunate to secure the services of The Astronauts, a long running and critically acclaimed local psychedelic punk band for this year’s MMT. We welcomed 306 visitors over the two hours – our busiest MMT ever.

5.11 Stores Open Day Saturday 9 th September 11.00 am – 3.00 pm We welcomed 134 visitors to the Seed Warehouse. Hertford Town Council once again generously allowed us to use the Millbridge Rooms to allow disabled access and we provided a free craft activity and tea and cake in the space.

5.12 The Culture of Kitsch Thursday 21 st September 6.30-8.30pm Polly Palmer, Product Design Lecturer at University of Hertfordshire, delivered an evening talk with wine and the opportunity for a late viewing of the exhibition.

5.13 Kitsch Party Friday 22 nd September 6-9pm This public event was initially organised as a vehicle to announce the winners of the Hertford Museum summer quiz. It turned out to be a very fun evening, with kitsch crafts for grown-ups, cocktails at the bar, gallery talks and DJ music from local musician Mark Flunder. The bar and the raffle did very well, and we were lucky to be supported in prizes by several local businesses. The event was very successful in terms of attracting new audiences (76 people attended) and very heartening to see so many members of the elusive 20-30 age bracket.

12 144 5.14 Clay Sculpting Workshop for Adults Wednesday 27th September 10am – 12.30pm The course, again in partnership with Hertford Art Society, was well attended.

5.15 Hertford Hi-Jinks Festival at Hertford Theatre Saturday 30 th September 10am - 4pm This event was organised in partnership with other organisations in the town including Hertford Theatre, Courtyard Arts and Leaf bookshop and Café. The Learning Officer, ably assisted by volunteers delivered free handling sessions in the theatre foyer and was visited by 208 people.

5.16 Half Term Activities: Aliens, Astronauts and Outer-Space! Tuesday 24 th October – Thursday 26 th October 10.30 – 3.30 pm 177 children took part in the charged craft activities with 252 children visiting the museum over the half term week. We worked with Hertford Astronomy Club who had a stand in the reception area and answered the children’s questions about space.

5.17 Politics in Victorian Hertford Wednesday 1 st November 2.30 – 4pm Philip Sheail led a guided walk around Hertford, taking in buildings with political associations and refreshments were provided at the museum at the end.

5.18 Born & Bred: Peter Ruffles Book Launch Wednesday 8 th November 6-8pm

We worked with Hertford Oral History Society to produce a new edition of the story of well-known Hertfordian Peter Ruffles and his family’s history and association with the town. We launched the book with a special evening at the museum, with over 80 people attending.

5.19 Arts & Crafts for Adults: Collage Workshop 15th November 10am – 12.30pm This is one of our most popular craft workshops. We delivered an introduction to the history of collage and Kathy Burman of the Hertford Art Society provided technical instruction.

13 145 5.20 Curatorial Talk: Hertford Disability Group Thursday 16 th November 7.30-9.30pm Our Curator visited the HDG and delivered a talk about the work of the museum. The group is very well attended (approx. 50 people on the night) and all enjoyed hands on fun with our toys of the past resources.

5.21 Takeover Day Friday 17 th November Students from Simon Balle School conducted public tours and delivered a reminiscence session with volunteers from Hertford Disability Group. The students and HDG, who are predominantly older people, really enjoyed the experience of working together.

5.22 Christmas Extravaganza! Friday 24 th November 2017, 4.00 pm – 8.00 pm We created a festive wonderland in the museum with Santa’s Grotto, carol singing from St Andrews Church choir, storytelling and sparkly crafts. We welcomed 569 visitors.

5.23 Patron Reception Friday 8 th December 6.30-8.30pm The Marquess of Salisbury joined our other Patrons in our political exhibition – Wolves, White Hats & Worthy Electors - for an enjoyable talk about his family’s local politic al history.

5.24 Christmassy Crafts Thursday 21 st December 10.30-3.30 47 children took part in our festive craft activities.

5.25 Hornsmill Memory Day Saturday 20 th January We invited members of the public with a connection to Hornsmill to join us at the community centre at the heart of the estate and share their memories and photographs. The afternoon was attended by 40 people, with a wonderful atmosphere as many people who hadn’t seen each other in some years caught up and shared stories over tea and cake. The event has created a real buzz about the forthcoming exhibition with lots of people who were unable to attend on the day subsequently getting in touch to help with the exhibition.

5.26 Mummification Madness! Tuesday 13 th – Thursday 15 th February. 10.30 am – 3.30 pm We had an extremely busy half term, with 211 children making Egyptian jewellery and sarcophagus’ and 997 visitors in all over the week.

14 146 5.27 Chair Based Exercise Saturday 24 th March Visitors were welcomed to join in and experience this gentle form of exercise in two free sessions led by professional instructor Viv Thornton.

5.28 Regular Events included:

Hidden Hertford Walks

125 people enjoyed our programme of Sunday walks this year, devised, researched and led by our volunteer guides, which was as follows:

23 rd April Hertford Castle

14 th May Hidden Hertford

18 th June Central Hertford

27 th August West Street

24 th September Hertford’s Pub History

29 th October Voices of Hertford

19 th November All Saints Churchyard

25th March Where was Hertford Priory

Knit & Natter Knit & Natter meets on the second Thursday of each month. The group get together over a cup of tea to share tips and ideas. The group has also helped catalogue our textile collection this year by stitching identification labels.

Stay & Play Saturdays The first Saturday of the month we invite families to make a simple crafty activity and play with our traditional toys and books. Stay & Play is a free session and over the course of the last four years since it was introduced we have continued to build up a sizeable core group of regular users. This year 393 children took part.

15 147 6. Projects & Partnerships

6.1 Born & Bred: Peter Ruffles Book

We worked with Hertford Oral History Society to produce a new edition of the story of well-known Hertfordian Peter Ruffles and his family’s history and association with the town, first published in 2007. Local historian and volunteer Jean Purkiss produced a new section covering the last ten years and the book was laid out by Museum Support & Publishing Officer Holly Rapley. It has been very well received with local people eager to catch up on Cllr Ruffles’ more recent activity.

6.2 University of Hertfordshire

We have worked with the University of Hertfordshire in a variety of ways over the last few years, from delivering workshops on museum learning for Bachelor of Education students to working with model making students to deliver public events. This year Product Design Lecturer Polly Palmer delivered a talk on the topic of Kitsch to our visitors and our kitsch exhibition formed the focus of new work by her students. We look forward to continuing to work with the University in years to come.

6.3 Reminiscence Service

We piloted our new reminiscence boxes with residents of Bircherley Court Assisted Living Housing Complex in October. We have created two boxes; one focused on the 1950s and 60s and other on the 1970s and 80s. Following feedback from the residents we are going to be making some changes to ensure we offer the most engaging experience we can.

16 148 6.4 Picture This!

Last year we successfully reached our fundraising target for Picture This! - an exciting project to create software that will allow us to make all our photographic collections available online. Once the project is complete, people around the world will be able to view our 15,000 plus images of people, places and events in East Hertfordshire and beyond 24 hours a day.

We have been working closely with our software designers to create a user-friendly website and working hard to prepare the data and images. The website will be launching in the near future.

6.5 Hertford Hi-Jinks

We took part in the first ever Hertford Hi-Jinks festival this year, working with organisers Hertford Theatre and other partners including Courtyard Arts and Leaf Café and Bookshop to deliver a day packed with fun activities for families throughout the town. (see events section 4.15 for more details) 6.6 Working Partnerships

We have worked with the following individuals and organisations* over the last year:

Dorothy Abel Smith Robert Gascoyne-Cecil 7th Marquess of Salisbury Albany Radio Barrington Gray Angels at Play HALS The Astronauts Haverhill U3A Robert Basham Hert Beeps Steve Beeston Hertford Art Society Birch Green Brownies Hertford Cemetery Team Brass Tacks Hertford Choral Society British Legion Hertford Disability Group Broxbourne Brownies Hertford & District Soroptimists Gill Cordingley Hertford & District U3A Courtyard Arts Hertford House Hotel Dog & Whistle Hertford Music Festival Duncombe Arms Hertford Oral History Group East Herts District Council Hertford Rainbows Fingerprints Design Hertford Regional College Mark Flunder Hertford St Andrews Church Choir Derek Frampton Hertford St. Andrews School Friends of Hertford Museum Hertford Theatre 17 149 Hertford TIC Jean Riddell Hertford Town Council Eric Riddle Hertfordshire Association of Museums Jim Riddle Hertfordshire County Council Right Track Playgroup Herts & District Camera Club Royal Anglian Regiment Association Hertfordshire Pride Peter Ruffles MBE Gill Hoggarth Saks Hair & Beauty Philip Sheail Hornsmill Community Centre Simon Balle School Imperial War Museum St Edmunds College Brian Jennings Stonegate Edgar Lake Mr & Mrs Tarplee Leaf Café Trojan Horses Letty Green Beavers University College London Les Middlewood University of Hertfordshire University of Reading Museums at Night Waitrose Nico Brown Glass Wellcome Collection North Hertfordshire College Sally Wilshire Julia Park Newman Wine2Trade Photography by Louise Ronald Wright Poppy Appeal Professor Semil Zeki Puckeridge & Standon Brownies

• This list does not include schools taking part in our education workshops.

7. Learning

7.1 School Workshops

73 schools and learning providers worked with the museum over the course of the year and we delivered 77 sessions in total. We have continued to work with every school in Hertford in some capacity; in addition, we work regularly with schools across the county and North London. Our Curatorial Team delivered the service in the last quarter due to the Learning Officer vacancy.

18 150 Location of schools using our service 2017 -2018 Barnet 1% 1% Borehamwood 1% 7% 3% 1% Broxbourne 3% Bushey 10% 4% Croxley Green 1% 1% Datchworth 1% Hatfield 3% Hertford 1% 1% Potters Bar 3% Puckeridge Redbourn 5% Rickmansworth St Albans 51% Stevenage Tring Waltham Cross Ware

Distribution of workshops delivered 2017 -2018

50 45 40 35 30 25 20 Museum 15 Outeach 10 5 0

19 151 The total number of individual student visits 2017-2018 is outlined below:

Abbreviation FS KS EY N R 1-13 key First Stage Key Stage Early years Nursery Reception School Year

Year FY KS1 KS2 KS3 KS4 KS5 EY N R 1 2 3 4 5 6 7 8 9 10 11 12 13 Children Adults 2017 to 0 0 40 976 331 532 233 165 289 0 46 0 0 11 0 0 2710 301 2018 2016 to 0 56 106 1194 311 842 293 205 153 0 38 17 3 0 5 4 3358 442 2017

7.2 Loan Boxes

Distribution of loans boxes booked 2017 -2018

4% 7% 3% Ancient Egyptians 7% At Home with the Romans At Home with the Tudors 36% At Home with the Victorians Beside the Seaside 18% Fossils The Home Front Toys & Games of the Past WW1 7% 14% 4%

Distribution of Loan Box Hire 2017-2018

Our loan boxes cover a wide range of topics and include both genuine and replica handling objects as well as suggested activities. They provide a valuable classroom resource for teachers and this year we engaged with 3414 children via our loans box service.

FS KS1 KS2 KS3 KS4 KS5 EY N R 1 2 3 4 5 6 7 8 9 10 11 12 13 Children 30 30 736 167 292 550 167 463 58 3414

20 152 8. Friends

Anyone can be a Friend of Hertford Museum. Membership costs £10 per year for an individual or £15 for a whole household. The Friends organise a regular programme of monthly evening talks (with the exception of January and August) and occasional outings and events. Talks are free to FOHM and £3 for non-members. Due to increased attendance the FOHM talks relocated from the museum to the new facility at St Andrew’s Church last year.

Their programme of talks for this year was as follows:

April Malcolm Heywood: All Saints Organist

May Farming in Hertfordshire During the First World War

June Haileybury College – A talk and guided walk

July The Friends Meeting House – A talk and guided visit

September News, Views & Bridal Shoes! – an update from Hertford Museum FOHM visit to Haileybury College, June 2017 October Lord Fordwich’s Grand Tour

November Images of Enhancement – the evolution of the picture book

February Bengeo Businesses

March More Blue Plaques in Hertford

The Friends of Hertford Museum fundraise throughout the year to support the museum in various projects. This might be assisting with funding an acquisition for the collection, conservation or the purchase of equipment. The Friends are renowned for their hugely popular annual quiz each March and summer garden parties.

The FOHM partially funded the conservation of this beautiful Victorian games table, made of wood, papier mache and inlaid with mother of pearl.

The conservation allowed us to safely include the table in our Summer exhibition – Kitsch!

21 153 9. Patrons

Since the Patrons scheme was launched in 2001 the museum has seen a great deal of support from many individuals and their contributions have helped the museum in a variety of ways. The museum is always keen to enlist new patrons to the scheme to help us to continue to provide our services.

In return for a minimum donation of £150 a year, the patrons enjoy a number of privileges including the following:

• Annual Patrons’ reception • Invitations to exhibition previews and special events • Their name displayed on the Roll of Honour in the Museum • Regular newsletters • 10% shop discount

In return for a minimum donation of £200 a year, Corporate Patrons enjoy the same privileges, as well as a link on our website to their business website and the facility to invite clients or customers to corporate patron events.

During 2017 – 2018 the patron scheme generated £ 5050 towards the museum running costs.

The following people and businesses have been Patrons of Hertford Museum 2017-2018

Amwell Rotary Club Mr M Green Ms J Riddell Mr G Andrews Mrs G Harris Cllr P Ruffles MBE Mr C Bird Mrs H Hodgson Mr A Sangster Mrs J Bird BEM Mr R Hodgson Mr G Sexton Mr B Browne HRJ Foreman Laws Mr F Spear Mr M Chambers Mr C Jones Mr J Thornton Mr M Charge Mr D King Mrs A Trendler Mr D Craig Mrs A Kirby Mr R Walduck Cllr R Deering Mr D Kirby Mrs S Walduck Mr R Dimsdale Mr E Lake Mrs B Warren Mrs C Gardner Mr D Laws Wilkins Kennedy Accountants R Gascoyne-Cecil, Mr D Lloyd Mr R Wright 7th Marquess of Salisbury Longmores Solicitors Ms C Geall Dr B Lovell Cllr J Goodeve Mr F Page GPFM Financial Planners Mr D Preston Mrs F Green Mr G Rice

22 154 10. Grants & Project Funding

Funding Body Purpose of Grant Grant total 2017/18

Hertford Town Council Annual Museum Grant £135,493 Individual donor Donation £1,000 Friends of Hertford Collections conservation £530 Museum Hertfordshire County Locality Budget Grant for new computer for public access. £500 Council Individual donor Collections conservation £500 Individual donor Collections conservation £500 Individual donor Collections conservation £500 East Herts District Summer holiday activities for families £347 Council Friends of Hertford Collections conservation £290 Museum Individual donor Collections conservation £200 Individual donor Collections conservation £50 Individual donor Collections conservation £50 Grants total excluding HTC grant £4,467 Grants total including HTC grant £139,960

It costs approximately £210,000 to run the museum each year. In addition to external grants, we generate income through our events and learning programmes, trading in our shop, our trust and fundraising for special projects. Hertford Museum is particularly grateful to Hertford Town Council for their ongoing support.

23 155 11. Collections

11.1 Recent Acquisitions

• Moshi Monsters with tree house playset • Moshi Monsters Trumps card game • Moshi Monsters collector cards • Photograph of ecumenical gathering at All Saints Church circa 1950 • 9 x May 2017 local election campaign leaflets • 6 x sheets of contact prints and 4 x sheets of negatives – Images of Save Sele School campaign in the 1980s • Ferguson Videostar video recorder 1979 • Addis plastic hairdresser combs • Photograph of Hertingfordbury Football Club 1912 • Ladies’ blouse by Gordon Grant, circa 1975 • Event poster featuring Hertford band The McTells, 1990s • Belling electric heater used in Queens Road from the 1950s to date. • Letter written and signed by Henry Chauncy, dated 1679 Hertford. • 1970s ladies’ dressin g gown • Purple wedge sandals • 2 x bereavement cards for individuals living in Hertford c1900 • Willson & Co wine merchant’s stoneware jar • Deeds and documents relating to properties in Fanshawe Street and Lys Hill Gardens • Medieval ring • Photographs and documents relating to Beckwith antique shop • Victorian cradle • Embroidered sampler made by Betsy Thomas at the Hertford School of Industry in 1842 • 3 x Royal family commemorative mugs • Leaflet regarding proposed new Aldi store • Photographs of construction of Gascoyne Way and Sovereign House, late 1960s • 2 x watercolours of tractors in Great Munden • 4 x horse brasses used on a heavy horse at Great Munden • Competitive ploughing certificate and medals • Business card for Hilton’s of Hertford • Selection of board games used by a Letty Green family during the 1960s-1980s • Digital images of Hertford and the Hertfordshire Regiment at camp • Tiny computer circa 1990s • 2 x children’s puppets • Leaflet and business card for The Barn Veterinary Clinic, Puckeridge, circa 1990 • Child’s leather re ins, 1950s • 3 x Buntingford postcards • 18 th century wine bottle • Hertford stamped tax disc from last year of issue 24 156 • Selection of carrier bags from former Hertford shops • 6 x watercolours by local artist Lionel S. Rochester • 2 x slides of Hertford decorated for the coronation of Elizabeth II, 1953 • Photograph of Hertford Castle grounds • Numerous digital images of people and homes on the Hornsmill estate, 1940s-1980s • Video footage of wedding reception at Hornsmill Community Centre, 1960s • Order of service for unveiling of memorial tablets at Puckeridge Congregational Church, 1920 • Christening bootees, 1952 • One Direction themed stationery set • Despicable Me child’s sweatshirt • Pinafore, polo shirt and sweatshirt – uniform for Hertford St Andrew School 2010-2016 • Rainbow Pride RMT badge worn by Hertford resident • Herts County Day flag, 1970s • Digital images and video footage of sports at Richard Hale School, 1970s • Scrapbook of the Elderberry Club, Hertingfordbury 1974-1979 • Photographs and certificates relating to the late Rosemary Swallow, former Mayor of Hertford • Photograph taken from All Saints Church tower c1966 • Book of matches advertising Hartsman draught lager • Ronson Escort 2000 hairdryer, 1970s • Programme for Musical Mystery Tour 2017 • Parking permit for Wilkestock festival

Royal Wedding Street Party, Hornsmill, 1981

25 157 11.2 Documentation & Enquiries

Thanks to the dedicated support of our volunteers we have created or updated 12,022 individual collection object catalogue records this year.

We are continuing to catalogue new acquisitions and create more detailed records for older collection items.

We have responded to 1038 enquiries relating to our collections and the history of the district. We have also worked with Reading University where items from our archaeological collections are contributing to new research.

Our images continue to find global appeal with several images relating to our Addis archives being licensed for reproduction in two Danish publications this year; a scientific journal and a popular Danish history magazine. 12. Staff & Volunteers

12.1 Museum Staff

Hertford Museum has three full time members of staff and six part time staff who all contribute to the running of the museum.

In the period 2017 – 2018 Hertford Museum staff members were as follows:

Rebecca Butcher Museum Support Assistant (Casual)

Montse Day Finance Manager (PT)

Ruth Hursey Events & Education Admin Support Assistant (PT)

Joanne Marychurch Learning Officer (FT) (until December 2017)

Lorraine Page Museum Support Assistant (Saturdays)

Kathryn Parratt Museum Support Assistant (Casual)

Holly Rapley Museum Support & Publishing Officer (PT)

Julie Sessions Museum Support Assistant (PT)

Sara Taylor Curator (FT)

Catherine Walker Assistant Curator (FT)

Sally Wilkes Museum Support Assistant (Saturdays)

26 158 12.2 Volunteers

We are fortunate enough to be supported by over 30 volunteers, whose roles include curatorial support, learning and outreach support, maintenance and teas in the garden. We are a small staff and without our volunteers we would be unable to deliver the wide range of high quality services that our visitors currently enjoy. Major tasks undertaken by volunteers this year include:

Ongoing retrospective documentation of the Archaeology collections

Ongoing reassembly of prehistoric burial pottery

Ongoing documentation of new acquisitions

Ongoing documentation of the Addis archive

Ongoing audit of photograph storage

Ongoing updating of MODES catalogue

Delivery of events and activities

Oral history recording and transcribing Volunteer Heather reassembling Iron Age Completion of reorganization and cataloguing of our textile store pottery. Our conservation work has to be reversible and make no permanent impact on our collections, so Heather uses a dissolvable Ongoing documentation of our oral history archive paraloid glue to reassemble this burial pottery. Masking tape and sand pits hold the pottery Ongoing documentation of our topographical prints shards together whilst the glue dries.

Ongoing documentation of the Hertford street gazetteer

Exhibition research

Collections photography

Exhibition technical support

Maintenance support

12.3 Support in Kind

We are also fortunate enough to be supported by local companies and groups who offer their skills, supplies and time. Examples this year include:

Trojan Horses Musical performance Wine2Trade Wine supplies Brass Tacks Website Hosting Hertford House Hotel Raffle prizes Dog & Whistle Raffle prizes Saks Hair & Beauty Raffle Prizes Albany Radio Raffle prizes Photography by Louise Raffle prizes 27 159 The Duncombe Arms Ice supplies The Astronauts Musical Performance Hertford Music Festival Event Marketing Waitrose Raffle prizes Nico Brown Glass Raffle prizes Mark Flunder DJ performance 13. Trustees

Hertford Museum is a registered charity and as such is governed by a board of Trustees. The Curator reports directly to the Trustees. The Trustees comprise a number of local individuals who bring different skills and perspectives to the board.

The list below shows the Trustees of Hertford Museum during 2017-2018:

Mr Peter Basham Nominated: Friends of Hertford Museum (until January 2018) Mr Peter Crane Nominated: Hertfordshire County Council (from October 2017) Mr Tim Croft Elected: Accountant (Chair of Finance & HR Committee) Mrs Helen Dudley Elected: HR professional Mrs Margaret Elder Elected: Former Education professional Cllr Michael Freeman Nominated: Hertfordshire County Council (until May 2017) Ms Chantal Geall Nominated: Hertford Town Council Cllr Jan Goodeve Nominated: East Herts District Council (Chair of Fundraising Committee) Mr Craig Harrison Elected: Local Solicitor (until September 2017) Mr Richard Horwood Elected: Solicitor (from January 2018) Mrs Ann Kirby Elected: Patron and former Clerk to the Trustees Mr Mark Leslie Elected: Museum Volunteer (until July 2017) Mrs Jean Riddell Elected: Local historian and researcher (retired July 2017) Cllr Jane Sartin Elected: Local resident and Town Councillor (Chair of Trustees until January 2018) Mr Christopher Seward Elected: Local resident (from October 2017) (Chair of Trustees from January 2018) Mr Glenn Sexton Nominated: Hertford Town Council representative

Published by Hertford Museum, 18, Bull Plain, Hertford, SG14 1DT. A charity registered in England no 312142

28 160 Aims of Hertford Museum: 2018-2021

1. To preserve, interpret and display the history of the local area  Maintain the quality of collections and improve storage and conservation arrangements  Present a minimum of four exhibitions per annum  Seek funding to enhance acquisitions and collections  Develop relationships with surrounding parishes

2. To provide a quality service that engages with a full cross-section of the local and wider community  Deliver learning programme that responds to the needs of different ages and learning styles  Engage with under-represented and diverse audiences  Invest in publicity, consultations and effective use of social media in order to reach across the community  Find new ways to engage volunteer support

3. To be fully involved in the on-going development of Hertford and in its growth as a cultural centre  Seek ways to ensure the Museum benefits from Town Centre development  Attend local meetings that promote Hertford’s cultural life  Work with external partners to deliver community events that promote Hertford’s cultural life

4. To ensure governance is of the highest standard and reflects the interests of all stakeholders  Identify and recruit trustees according to the future needs of the board  Establish clear policies and documentation that support effective management  Maintain Arts Council accredited status

5. To work towards greater financial sustainability  Develop and implement a fundraising strategy  Demonstrate value for money to all stakeholders  Manage property and maintenance issues in a planned and pro-active way

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