UGANDA IT & ITES DIRECTORY 2019-2020

1 2018 SME DIRECTORY CONTENTS

Foreword 04 International Trade Centre 06 Thematic Index 07 The Ugandan IT and ITES Industry at a glance 08

GOLD CATEGORY SILVER CATEGORY

3D Services Limited 10 Acrotech It Solutions 47 BDE Consults Ltd 12 Arise Open It Ltd 48 Cayman Consults Limited 14 Beyonic Limited 49 Clinicmaster International 16 Bifriens Investments Ltd 50 Data Care (U) Ltd 18 Biztalk Systems Limited 51 Elmot Ltd 20 Definite Creations 52 Exquisite Solution Limited 22 Dual Infosolutions Limited 53 Hostalite Ltd 24 Gagawala Graphics Limited 54 Infinity Computers And Communications Company Limited Hatel Technologies Ltd 55 (I3c) 26 Junction Systems 56 Japotech Solutions (U) Ltd 28 Kumukutu 57 Jentroy Uganda Limited 30 Landsat ICT Solutions 58 Munu Technologies Associates Limited 32 Milima Technologies (U) Ltd 59 Neuwelt Uganda 34 Mydhe Media & ICT Limited (MM-iCT) 60 Planet Systems Limited 36 New Wave Technologies Limited 61 Preg-Tech Communications Limited 38 Nuchwezi Limited 62 Thinvoid 40 Ome Co. Ltd 63 Vouch Digital Limited 42 Screen Technologies Limited 64 Zeenode Limited 44 Switch Green Tours & Safari Ltd 65 Synel Group Ltd 66 Tracenode Limited 67 Webspace Limited 68 Zimba Women 67

2 3 2018 SME 2018 SME DIRECTORY DIRECTORY The National Information Technology Authority The Alliance for Trade in Information-Technol- (NITA) of Uganda is keen to ensure sustainable ogy and Services (ATIS) is a Trade & Investment development in Uganda through strategic and Support Institution (TISI) based in Uganda and tactical support to the IT and IT Enabled Ser- focuses on the non-traditional services devel- vices sectors through Business Process Out- opment and export. The current coverage in- sourcing (BPO). cludes Information Technology (IT) products and services as well as all other IT Enabled With the setup of Industry specific supporting Services (ITES). infrastructure like the IT Parks, Software Incu- bation Centers across the country, coupled with The ATIS mission is a commitment to its mem- a well networked fibre-optic backbone network bers to organize and give them access to inter- access to Internet is now guaranteed. national and public sector markets. The ATIS will facilitate the members to become more ITC presents a complimentary opportunity competitive in the International market by fa- through providing technical assistance to our cilitating information, capacity building, part- SME’s and start-ups. nership and trade. Member companies will be modelled, facilitated and synchronized to JAMES SAAKA PATRICK KAGENDA On behalf of Government of Uganda and on enable them to win, and execute and manage Executive Director Chairman behalf of National Information Technology Au- international contracts both as a team and as thority – Uganda (NITA-U) and on behalf of all individuals companies. NATIONAL INFORMATION NTF IV implementing partners, I encourage the ALLIANCE FOR TRADE IN TECHNOLOGY AUTHORITY SME’s and start-ups to embrace this project. INFORMATION TECHNOLOGY For more information: www.atis.ug (NITA) AND SERVICES (ATIS) For more information: www.nita.go.ug

The ICT Association of Uganda is a multi-stake- CENTRE FOR THE PROMOTION OF IMPORTS holder initiative formed by private individuals FROM DEVELOPING COUNTRIES (CBI) from Uganda, with the vision of providing pro- fessional guidance to individuals and organiza- tions in the private sector, as well as offering ad- WHO ARE WE? Our role as a knowledge broker is character- visory services to government on policy-based ised by us working closely with our network. issues. CBI (Centre for the Promotion of Imports from We offer and work with an integrated approach developing countries) is part of the Netherlands to sustainable economic development. The primary goal of the ICT Association of Enterprise Agency, funded by the Dutch Minis- Uganda will be to extend the reach and benefits try of Foreign Affairs . The mission of CBI is to Furthermore, all of our programmes are based of the use of ICTs to all sectors and facets of connect Small and Medium Sized Enterprises on CSR. The focus of the CBI is on an important Uganda through professionalism. (SMEs) in developing countries to the European link in the export value chain. We offer an inte- market and thereby contribute to sustainable grated, needs-driven approach to both export- The ICT Association of Uganda seeks to be- and inclusive economic growth. ers as well as their business support organisa- come the foremost and largest forum for ICT tions (BSOs) and governmental authorities. practitioners, managers, researchers and pol- WHAT DO WE DO? icy makers to share their knowledge and expe- ALBERT MUCUNGUZI We focus on the link between producing ex- rience on the technology, adoption, localization, Chairman The CBI’s mission is to contribute to sustain- porters and European buyers. We contribute to management and policy of development infor- able economic development in developing strengthening the competitive position of ex- matics in Uganda. countries through the expansion of exports porters sustainably, assisting them in trading INFORMATION COMMUNICATION from these countries. Over the last 40 years, on the European markets. For more information: www.ictau.ug TECHNOLOGY ASSOCIATION OF we have opened the doors of European trade to UGANDA (ICTAU) thousands of exporters in developing countries. For more information: www.cbi.eu

4 5 2018 SME 2018 SME DIRECTORY DIRECTORY INTERNATIONAL TRADE CENTRE THEMATIC INDEX

The International Trade Centre (ITC) is the joint NTF IV aims to enhance export competitive- GOLD COMPANIES SILVER COMPANIES agency of the World Trade Organization and ness of selected sectors in selected countries the United Nations. It is the only development through an integrated approach to sector com- 3D SERVICES LIMITED ARISE OPEN IT LTD agency that is fully dedicated to supporting the petitiveness built around one outcome – gener- Business Process Outsourcing Graphics Design / Image Processing, System Integration, Cloud Solutions internationalization of small and medium-sized ation of export revenues - and the four follow- BDE CONSULT LTD ACROTECH IT SOLUTIONS ICT Market Research, ICT Project Management Mobile services and applications, Customized Software, enterprises (SMEs). ing intermediate outcomes: System Integration, Embedded Software, Cloud Solutions CAYMAN CONSULTS LIMITED Business Process Outsourcing BIFRIENS INVESTMENTS LTD This means that the agency enables SMEs in 1. Validated plan for sector and enterprise Web Applications, Graphics Design / Image Processing, developing and transition economies to be- development in place. CLINICMASTER INTERNATIONAL Website Design, Big Data and Business Intelligence Mobile services and applications development, BEYONIC come more competitive and connect to interna- 2. Export capacity of male and female-owned Customized Software Development Aggregated Mobile Money Bulk Payment Services / tional markets for trade and investment, thus SMEs increased sustainably. Aggregated Mobile Money Collection Services DATA CARE (U) LTD raising incomes and creating job opportunities, 3. Capacity of trade & investment support Mobile applications development, Web Applications, System BIZTALK SYSTEMS LIMITED especially for women, young people, and poor institutions improved in providing sector Integration, Data Science, Business Process Outsourcing Web Applications, Website Design communities. development support services to SMEs HOSTALITE LTD DEFINITE CREATION along the sector value chain. Customized Software Development, Website Design Mobile services and applications, Web Design, Customized Software, System Integration, Cloud Solutions ITC works closely with governments as well as 4. Business linkages and technical ELMOT LTD institutional and private sector partners in de- partnerships/collaborations expanded. Website Design, Digital Marketing, Content Marketing, Mobile and DUAL INFOSOLUTIONS LTD Web Applications Development, Graphics / Image Processing. Website Design, Cloud Solutions veloping countries across its six focus areas: The projects under the programme are: EXQUISITE SOLUTION LIMITED KUMUKUTU Big Data and Business Intelligence, Business Process Outsourcing Web Applications, Customized Software Development 1. Providing Trade and Market Intelligence. INFINITY COMPUTERS AND GAGAWALA GRAPHICS LIMITED 2. Building a Conducive Business Environment. 1. Senegal: Development of the IT and IT- COMMUNICATIONS COMPANY LIMITED (I3C) Web Applications, Graphics Design / Image Processing, Website Design 3. Strengthening Trade and Investment Support Enabled Services (ITES) sector Web Applications, Customized Software Development HATEL TECHNOLOGIES LTD Web Applications, Customized Software Institutions. 2. Uganda: development of the IT and IT- JAPOTECH SOLUTIONS (U) LTD 4. Connecting to International Value Chains. Enabled Services (ITES) sector. Telecom Radio Installations and Drive Test Optimization, JUNCTION SYSTEMS 5. Promoting and Mainstreaming Inclusive 3. Myanmar: Consolidation of Kayah state Website Development Cloud computing, Web Applications, Machine Learning, Deep Learning and Green Trade. tourism and extension to Tanintharyi. JENTROY UGANDA LIMITED LANDSAT ICT SOLUTIONS LTD 6. Supporting Regional Economic Integration 4. Mano River: Value chain development Web Applications Development, Systems Integration Customized Software, Website Design and South-South Links. of cocoa and associated crops NEUWELT UGANDA MILIMA TECHNOLOGIES (U) LTD Web Applications, Graphics Design / Image Processing, Website Design Cybersecurity training for novice users. Cyberdefense training for advanced users. ITC mission is to foster inclusive and sustain- For more information, MUNU TECHNOLOGIES ASSOCIATES LIMITED Website Design, Business Process Outsourcing, MYDHE MEDIA & ICT LIMITED able economic development, and contribute to please go to www.intracen.org/ntf4 Software Development, Big data and Business Intelligence Mobile services, System Integration, Graphics Design / Image Processing achieving the United Nations Global Goals for PLANET SYSTEMS LIMITED OME CO. LTD Web Applications, BPO Sustainable Development. ITC works towards Web Applications, Customized Software Development, System creating ‘trade impact for good’. Integration, Embedded Software Development & managed services NEW WAVE TECHNOLOGIES LIMITED PREG-TECH COMMUNICATIONS LIMITED Customized Software Development, Mobile and Web Applications NETHERLANDS TRUST FUND IV `Mobile services and applications development, Web Applications, NUCHWEZI LIMITED Customized Software Development, System Integration, Website Mobile services and applications, Big Data and Business Intelligence PROGRAMME Design, Embedded Software Development, Cloud Solutions SCREEN TECHNOLOGIES LIMITED THINVOID Customized Software Development, Big Data and Business Intelligence The Netherlands Trust Fund IV Programme Mobile services and applications development, Web Applications, (NTF IV) is a partnership between ITC and the Customized Software Development, System Integration, Website SWITCH GREEN TOURS & SAFARI LTD Design, Embedded Software Development, Cloud Solutions, Mobile services and Web applications Ministry for Foreign Affairs of The Netherlands, Big Data and Business Intelligence which was signed in September 2017 in close SYNEL GROUP LTD VOUCH DIGITAL LIMITED Web Applications and Design, Graphics Design / Image Processing, BPO collaboration with the Dutch Centre for the Customized Software Development, Big Data and Business Intelligence Promotion of Imports from Developing Coun- TRACENODE LIMITED ZEENODE LIMITED Mobile services and applications, Customized Software tries (CBI). Mobile services and applications development, Web Applications, Customized Software Development, System Integration, WEBSPACE LIMITED Web Applications, Customized Software, Cloud Solutions System Integration, Embedded Software ZIMBA WOMEN Mobile services and applications development, Website Design

6 7 2018 SME 2018 SME DIRECTORY DIRECTORY THE UGANDAN IT AND ITES INDUSTRY AT A GLANCE GOLD The Ugandan economy is largely based on ag- Through the National ICT Innovation Support COMPANIES riculture with the sector employing about two- Programme (NIISP), the Ministry is supporting thirds of the workforce in the country and repre- innovators to develop products and services senting the main export earner. However, with an that are viable for the market. These initiatives increasing number of educated youth - 700,000 are targeted at creating employment for an ex- graduating every year (but only a fraction in IT) tremely large young population. – the ICT sector is becoming a promising area to foster the potential for gainful employment There is already a relatively well-structured thanks to existing opportunities in the domestic ecosystem in place for the ICT sector to expand and export markets for IT and IT Enabled Ser- in the country. Government, related organisa- vices (ITES). tions such as NITA-U (National Information Technology Authority-Uganda), UIA (Uganda Mainly due to the expansion of the telecommu- Investment Authority) and UEPB (Uganda Ex- nications segment, the ICT sector growth is es- port Promotion Board) are working with pri- timated at 20% annually: mobile subscriptions vate sector organisations such as PSFU (Pri- now stand at 22.4 million active subscribers and vate Sector Foundation Uganda), Makerere customers of mobile money services are 23 mil- University,industry associations, ICTAU (ICT lion, generating a total amount of 340.6 million Association of Uganda) and ATIS (Alliance for transactions valued at 18.13 trillion Ugandan Trade in Information Technology and Services), Schillings1. as well as incubators like Innovation Village, Hive Colab, Outbox and others, to support IT By 2014, the mobile operator MTN Uganda was and ITES service providers. positioned as the top taxpayer closely followed by Airtel (third). But the IT sector, in particular, SMEs in Uganda currently employ over 2.5 mil- is much smaller: few Ugandan IT and BPO com- lion people, which represents 90% of the en- panies are exporting and Uganda is not listed by tire private sector and contribute to 80% of the any of the major related rankings established output from manufacturing. When looking at by AT Kearney, Gartner and Tholons2. A recent the IT and ITES employment records and rev- report from Tholons2 does not mention Uganda enue contributions from an SME perspective, as an outsourcing destination among their top it is difficult to determine specific figures as 100 locations. Nevertheless, Uganda appears to there are no baseline data available for moni- be one of the top 10 low-income countries with toring purposes. the highest share of services exports deriving from the ICT sector. The NITA-U initiative to register and certify all companies in the sector has so far led to the The sector is on the Government’s priority list certification of 207 companies. 90% of them and support to it is increasing: according to the are SMEs that contribute to less than 15% in Ministerial Policy Statement for the Ministry of terms of revenue creation. Approximately, 10% ICT and National Guidance for the fiscal year of the companies with the highest revenue in- 2018/19, the sector is covered by the Second clude hardware suppliers and computer net- National Development Plan (NDPII) 2015/16 – working firms. 2019/20 and the Sector Investment Plan. In line with these plans, the ministry has already made significant strides towards Uganda’s Digital Vi- sion, aligning policies to improve the country’s ICT rankings and attract investments.

8 9 2018 SME 2018 SME DIRECTORY DIRECTORY 3D SERVICES LIMITED

HUMAN RESOURCE EXPERTISE Total number of staff: 30 Areas of expertise: Female staff: 12 Business Process Outsourcing (BPO) IT staff: 5 Project / Operation Managers: 6 Industry verticals: CEO: Analysts: 2 Port, Logistics & Transport Administrators: 5 TIM MWANDHA Marketing & Sales managers: 6 BPO-specific, documented, client tested skills: MEMBERSHIPS: We have been in the business of tracking people, vehicles and EXPORT EXPERIENCE Administrative services (back-office services)

• Alliance of Trade in IT and Services goods in transit since 2010. We are experts in car tracking, fleet Export Experience (years): 1 (ATIS) management, fuel monitoring and field staff surveillance. We Export destinations: Kenya and Rwanda Year of establishment: • ICT Association of Uganda (ICTAU) offer solutions for motor cycles, cars, van, pickups, light trucks, 2010 • Uganda Business Process Outsourcing Associations (UBPOA) heavy goods vehicle, earth moving equipment, agricultural trac- MARKETING & SALES • The National Information Technology tors, generators, school children, corporate employees and lone Trade fairs/B2B events visited abroad PRICING (Sales price per man-hour) Authority-Uganda (NITA-U) workers. during the past 2 years: We do not charge per man hour.

CONTACT INFO: CEBIT, Germany, 2016 / GITEX, Dubai 2017 We charge per vehicle unit, per month We source, integrate and customize cutting edge technology on a subscription basis. Website: www.3dservices.co.ug solutions from Africa, Europe, the Americas and Asia. We serve Business Contact Number: +256393266333 / +0393508888 customers in Uganda, Kenya and Rwanda. Email: [email protected] Address: Plot 1115, Bukoto - Kisaasi Road, Kampala Kenya Office: 3D Services Kenya, Viking House, Waiyaki Way, Nairobi Legal status: Private Ltd

10 11 2018 SME 2018 SME DIRECTORY DIRECTORY BDE CONSULTS LTD

HUMAN RESOURCE EXPERTISE Total number of staff: 11 Areas of expertise: Female staff: 5 ICT Market Research, ICT Project Management IT staff: 5 Marketing & Sales managers: 2 Technology Profile & Skills: CEO: java, open-source CMS (joomla, drupal, EXPORT EXPERIENCE typo3..), mysql, Adobe, Linux NATALIE KIMBUGWE Export Experience (years): 6 Export destinations: Canada, Kenya Industry verticals: MEMBERSHIPS: BDE consults is an ICT/IT Enabled Services Company initiated Offshoring Value Proposition: Government (civil, military) - local, national,

• Alliance of Trade in IT and Services with a focus on ICT Research and later blooming into Business BDE Consults offers ICT enabled Market Re- Non-Profit (International organizations, NGOs, (ATIS) Process Outsourcing services and training as well as manage- search, Training, Project and Event manage- Donors), Port, Logistics & Transport • ICT Association of Uganda (ICTAU), ment of ICT events. ment, which helps start-ups, new market • Uganda Business Process Outsourcing Associations (UBPOA) entrants or growing entities to achieve devel- BPO-specific, documented, client tested skills: • The National Information Technology The aim is to cause development through information, enhanc- opment goals by providing them with relevant Data Collection, Data Entry Authority-Uganda (NITA-U) ing skills and competencies within companies and organizations market information, managing their projects or

CONTACT INFO: with a special focus on Small and Medium Enterprises (SMEs), events and offering tailored training. Year of establishment: women, youth and government employees. 2009 Website: www.bdeconsults.com MARKETING & SALES Business Contact Number: +256 392 907 857 BDE services respond to the prevailing need for institutional de- Trade fairs/B2B events visited abroad during the PRICING (Sales price per man-hour) Email: velopment in East Africa and Africa as a whole. Thus operates past 2 years: Between USD 5 - 30 for data collection or entry [email protected] with a team of consultants with the necessary expertise and Trade Fair - Beijing China - 2017 Between USD 75-300 for consultancies Address: ICT House, Parliamentary Avenue, Ground Floor- IAC, Kampala (U) uses ICT to efficiently and effectively execute its work. She trades event - Liverpool 2018 Between USD 10-500 per head for training Legal status: Limited Liability East Africa Com - Kenya - 2017

12 13 2018 SME 2018 SME DIRECTORY DIRECTORY CAYMAN CONSULTS LIMITED

HUMAN RESOURCE EXPERTISE Total number of staff: 381 Areas of expertise: Female staff: 43 Business Process Outsourcing (BPO) IT staff: 2 Project / Operation Managers: 2 Industry Verticals: CEO: Finance, Banking & Insurance EXPORT EXPERIENCE ABUBAKER LUWAGA Export Experience (years): 12 BPO-specific, documented, Export destinations: Kenya, Uganda, Mali, client tested skills: MEMBERSHIPS: Cayman Consults was established in 2000 with a vision to excel Congo, USA, India Contact center services

• Alliance of Trade in IT and Services in Business Process Outsourcing solutions. We currently offer Offshoring Value Proposition: (ATIS) call centre, Payroll outsourcing and Financial services to clients Cayman Consults is a Business Process Out- Year of establishment: • Uganda Business Process Outsourcing in Uganda and the Diaspora. sourcing company with 12 years of experience 2000 Associations (UBPOA) in Call centre Services, Pay Roll Processing and CONTACT INFO: We are a member of the Alliance of Trade in IT and Services. We E-Commerce Solutions. We have developed in- PRICING are also a member of the Uganda Business Process Outsourc- genuity in offering lean solutions that are not USD 15 per hour Website: www.cayman-consults.com Business Contact Number: ing Association. only Cost effective and efficient but also scalable +256 77224749 to meet the needs of our clients. Email: Cayman Consults has a clear focus to become a globally recog- [email protected] Address: Plot 78, Kira Road nized leader in providing BPO services to help each of our cli- 2nd Floor Media Plaza, Kampala ents optimally meet their business goals. Legal status: Private Ltd

14 15 2018 SME 2018 SME DIRECTORY DIRECTORY CLINICMASTER INTERNATIONAL

HUMAN RESOURCE EXPERTISE Total staff: 16 Areas of expertise: Female staff: 8 Mobile services and applications develop- Male staff: 9 ment, Customized Software Development Project / Operation Managers: 1 CEO: Analysts: 3 Technology Profile & Skills: Administrators: 2 .net, asp, css, javascript, C# WILSON KUTEGEKA Software Programmers / Engineers: 10 Marketing & Sales Managers: 2 Mobile platforms MEMBERSHIPS: ClinicMaster INTERNATIONAL is a systems integration and soft- Windows, Mobile

• Alliance of Trade in IT and Services ware development company responsible for the development EXPORT EXPERIENCE (ATIS) and support of ClinicMaster Software. Export Experience (years): 5 Industry Verticals: • ICT Association of Uganda (ICTAU) Export destinations: South Sudan, Kenya Medical, Health Care & Pharmaceuticals • Uganda Business Process Outsourcing Associations (UBPOA) ClinicMaster is an integrated health information management and Rwanda. • The National Information Technology and medical billing system that automates patient’s transac- Year of establishment: Authority-Uganda (NITA-U) tions in the hospital or clinic on a visit basis and daily proce- MARKETING & SALES 2013 • Uganda Export Promotion Board (UEPB) dures. Trade fairs/B2B events visited abroad during • Uganda Investment Authority (UIA) the past 2 years: Indo-Africa ICT Expo / Kenya PRICING ClinicMaster is used by over 90 Hospitals and Clinics in Uganda, 2016, Mobile World Congress (GSMA) / Spain Sales price per user CONTACT INFO: Kenya and South Sudan. 2016, Startup Fair (27th November, Abidjan) / USD 496 Website: www.clinicmaster.net Ivory Coast 2017, SLUSH Finland / Finland 2016 Business Contact Number: +256 772 609 113 / +256 392 000 158 Email: [email protected] Address: Plot 83 Bukoto Street, Kamwokya-Kampala Legal status: Private Ltd

16 17 2018 SME 2018 SME DIRECTORY DIRECTORY DATA CARE (U) LTD

HUMAN RESOURCE EXPERTISE Total staff: 20 Areas of expertise: Female staff: 8 Mobile applications development, Web Ap- Total IT staff: 16 plications, System Integration, Data Science, Project / Operation Managers: 8 Business Process Outsourcing (BPO) Analysts: 5 Administrators: 4 Technology Profile & Skills: CEO: Software Programmers / Engineers: 7 C#, asp.net core MVC, ajax, java, json, mssql, PATRICK KAGENDA Marketing & Sales Managers: 4 mysql, PHP,Javascript

EXPORT EXPERIENCE Industry Verticals: MEMBERSHIPS: Data Care is an Information Technology (IT) Consultancy firm Export Experience (years): 8 Agriculture & Environment, Medical, Health that was established in July 2006 to provide solutions in soft- • Alliance of Trade in IT and Services Export destinations: USA, Kenya, USA, Kenya, Care & Pharmaceuticals, Non-Profit (Interna- (ATIS) ware development, data management, customized trainings, South Sudan, Ethiopia and Iraq tional Organizations, NGOs, Donors), SME’s, • The National Information Technology business process re-engineering, technology strategies and Offshoring Value Proposition: Telecommunication Authority-Uganda (NITA-U) system audits. We have automated business processes and data • Uganda Export Promotion Board Data Care provides first choice services to its (UEPB) journeys for public and private agencies in Uganda as well as current 75 clients (as of Oct, 2019) with a repeat Mobile platforms • Uganda Investment Authority (UIA) International agencies in East Africa and beyond. business of 80%) through relevant and value Android, iOS, Windows, Mobile CONTACT INFO: based systems supported by a mentored team The I.T-enabled services we offer include back office and help- from generation to generation. We have consol- Year of establishment: Website: www.dcareug.com desk. As part of our community responsibility we offer pro bono idated our progress by re-inventing our work 2006 Business Contact Number: Services to the Government of Uganda in IT Policy and Stan- +256 753 272 456 / +256 312 512 246 processes by applying International standards Email: [email protected] dards Development, Internship training in partnerships with like ISO 9001:2015, ISO 27001:2013 and AGILE PRICING Address: Plot 1869/70, Rainbow Rise, Universities in Uganda. Naalya Kira Lane, Wakiso Uganda methodology towards Project Management. Sales price per man-hour / Inbound Services: Branch Office: Kenya Junior Consultant - USD 50 - 70 per hour Legal status: Public Ltd Our Anchor Product is PROMISE ERP. It covers the Human Re- MARKETING & SALES Senior Consultant - USD 70 - 100 per hour source Processes, Procurement Processes, Finance Manage- Trade fairs/B2B events visited abroad during Expert - USD 100+ depending on experties ment, Customer Care, Surveys and Business Intelligence and the past 2 years: NFT 3 in Switzerland in 2016; has been customised to serve industries like Electronic Medical Transform Africa in Rwanda 2018; East Africa Records, Point of Sale and Case Management Systems. Com in Kenya 2019 18 19 2018 SME 2018 SME DIRECTORY DIRECTORY ELMOT LTD

HUMAN RESOURCE Words, SERPs, Google Analytics, HubSpot, Total staff: 15 Slack. CMS: (Wordpress, drupal, joomla), Female staff: 6 E-Commerce: (Magento, Woocommerce, Total IT staff: 13 prestashop…) Programming: .net, ajax, css, Project / Operation Managers: 2 java, ms sql, mysql, php, python, xhtml, xml, Analysts: 2 C#, Linux, laravel, Github, Node.js, Angular, Administrators: 1 Swift, Bootstrap. Cloud: Rackspace, Amazon Software Programmers / Engineers: 10 Web Services, Azure, Digital Ocean. Graphics: Freelancers: 32 Adobe Photoshop, XD, Illustrator, CorelDraw, CEO: Marketing & Sales Managers: 2 Justinmind Prototyper. SEMAKULA ABDUL EXPORT EXPERIENCE Mobile Platforms Export Experience (years): 2 Android, iOS, Windows, Mobile Export destinations: UAE, Germany, MEMBERSHIPS: Elmot offers Managed Website Services - Digital Marketing as Netherlands, UK, South Africa, USA Industry Verticals: • Alliance of Trade in IT and Services a Service under the VAROWS trademark. 9 in 10 Small/Medium Offshoring value proposition: Fashion & Beauty, Electronics, Banking/Fi- (ATIS) enterprises now own a website but only 1 in 10 gets value from For Small/Medium Enterprises that need contin- nance, Adventure Tourism and Recreation, • ICT Association of Uganda (ICTAU) it because they can’t afford a dedicated Webmaster and Digital • The National Information Technology uous increase in returns from their websites and Retail, Fast Moving Consumer Goods (FMCG), Authority-Uganda (NITA-U) Marketing agencies are costly. social media with minimal investment, VAROWS Legal, Technology, Nonprofits, Government. • Uganda Export Promotion Board is the first digital marketing as a service with an (UEPB) Simply select and subscribe to: • Uganda Investment Authority (UIA) affordable high-performance business relation- BPO-specific, documented, Content Marketing; Content Creation & Updates, Search Engine ship with trackable monthly results. Our Mission client tested skills: CONTACT INFO: Visibility, Content Audit & Uptime Monitoring. is to offer a Fortune500 quality service at a rev- Web Design, Digital Marketing (as a service), System Protection; Security Optimisation, System Upgrades, Website: www.varows.com olutionary price. Social Media Promotions, Customer Engage- Business Contact Number: Monthly backups. ment +256-414-37370 / +256-772-523328 Marketing & Promotion; Email Marketing, Reviews & Testimo- EXPERTISE Email: [email protected] nials, Paid Advertising, A/B testing, Engaging Influencers. Address: Plot 79 Bukoto Street Areas of expertise: Year of establishment: South Africa Office: Social Media Promotion; Promoting products & content, Moni- Website Design, Digital Marketing, Content 2008 195 Paul Kruger Road, toring and Listening – sentiment data analysis, Social Customer Marketing, Mobile and Web Applications Devel- Pretoria, South Africa Service. Legal status: Private Ltd opment, Graphics/Image Processing. PRICING Monitoring & Analytics; Monthly Performance Reports, Contin- Sales price per man-hour / Inbound Services: uous webpage Improvement, new web features. Technology Profile & Skills: Averagely USD 25 Martech: Salesforce, Hootsuite, Google Ad-

20 21 2018 SME 2018 SME DIRECTORY DIRECTORY EXQUISITE SOLUTION LIMITED

HUMAN RESOURCE MARKETING & SALES Total staff: 486 Trade fairs/B2B events visited abroad during Female staff: 291 the past 2 years: International Trade Confer- Total IT staff: 11 ence, China 2016; The National Franchise Ex- Project / Operation Managers: 3 hibition London: 2015; 2016; 2017. CEO: Analysts: 1 Administrators: 2 EXPERTISE MR. ABDUL KASOMA Marketing & Sales Managers: 1 Areas of expertise: Business Process Outsourcing (BPO) MEMBERSHIPS: We are an IT-enabled services company offering Call Center EXPORT EXPERIENCE

• Uganda Business Process solutions including Social Media-based client Support, inbound Offshoring value proposition: Industry Verticals: Outsourcing Associations (UBPOA) and outbound call solutions, and General Human Resource Out- We offer Contact and Call Center Services to Finance, Banking & Insurance, Telecommuni- • Uganda Investment Authority (UIA) sourcing. We drive client sales, conduct market and customer drive your Customer Experience across sectors. cations, Logistics & Transport CONTACT INFO: satisfaction surveys as well as support clients boost their cus- The Offshore Solutions include Outbound and tomer experience. Inbound call campaigns; Social Media support BPO-specific, documented, Website: www.exquisitesolution.com across platforms: Live chat; Facebook; Email client tested skills: Business Contact Number: +256 414 533414 Our HR solutions include Recruitment and Selection, Training and WhatsApp support. We enhance your effi- Call and Contact center services Email: and Personal development, Team Building, Manpower services ciency by offering you a unique Customer Expe- [email protected] outsourcing – including payroll management, as well as general rience from our local Contact Centre, benefiting Mobile Platforms Address: Plot 670, Namanve Industrial and Business Park, Kampala. P.O.Box Human Resource consulting. We serve telecom, banking, logis- from our 13 years’ Experience; competitive Pric- Whatsapp, Live Chat, Facebook, Twitter 16128, Wandegeya, Kampala tics and manufacturing sectors across the region. ing; Quality of Service; and Versatility. Legal status: Private Ltd Year of establishment: Exquisite offers Telesales Campaigns, Data Cap- 2006 ture and Entry; Internet Research; Transcription Image tagging; transcription services of ALL di- PRICING alects and professions. Sales price per man-hour / Inbound Services: Inbound and Outbound (Basic): USD 6.5 - 10 Inbound and Outbound (Technical): USD 8 - 15

22 23 2018 SME 2018 SME DIRECTORY DIRECTORY HOSTALITE LTD

HUMAN RESOURCE CIFTIS, Mobile World Congress Total staff: 16 Female staff: 5 EXPERTISE Total IT staff: 10 Areas of expertise: Project / Operation Managers: 2 Customized Software Development, CEO: Analysts: 1 Website Design Administrators: 1 DICKSON MUSHABE Software Programmers / Engineers: 2 Technology Profile & Skills: Marketing & Sales Managers: 1 .net, asp, c/c++, css, flash, jSP, javascript, java, MEMBERSHIPS: Hostalite offers website hosting, domain name registration and open-source CMS (joomla, drupal, typo3), ms

• Alliance of Trade in IT and Services website design under one roof. Benefit from our secure and re- EXPORT EXPERIENCE sql, mysql, php, python, xhtml, xml, C#, Share- (ATIS) liable data center in the USA with a 99% uptime guarantee at Export Experience (years): 2 point, Amazon Web Services, Azure, • ICT Association of Uganda (ICTAU) subsidized local pricing. Export destinations: Zambia, Ethiopia • Uganda Business Process Outsourcing Associations (UBPOA) Offshoring Value Proposition: Mobile Platforms Hostalite provides businesses and organizations with profes- Hostalite is a customer-success driven com- Android, iOS CONTACT INFO: sionally designed, mobile responsive websites hosted on highly pa- ny; we deliver most reliable, cost effective

Website: www.hostalite.com secure servers Hostalite offers at affordable prices. and secure Website hosting, Design and domain Industry Verticals: Business Contact Number: name registration through Data centre in the Finance, Banking & Insurance, Non-Profit +256 414 690 538 To date, the company has expanded its operations to software USA at subsidized local pricing. (International organizations, NGOs, Donors), Email: [email protected] Address: Plot 428 Kira Lane development through introduction of CINNAMON ERP with SMEs Naalya estate, off Namugongo Road modules like: To date, the company has expanded its opera- Legal status: Private Ltd • CINNAMON Workflow; An Electronic Document management tions to Software development with I.T products Year of establishment: and workflow solution, with intelligence that transforms under a Brand name CINNAMON offered as 2009 manual, disconnected processes into dynamic, streamlined Software as a Service (SAAS). and automated workflows. PRICING • CINNAMON Clubs: A FinTech digital treasurer that automates MARKETING & SALES Sales price per man-hour / Inbound Services: activities and financial records of Savings groups / Investment Trade fairs/B2B events visited abroad USD 50 Clubs also known as Chamas. during the past 2 years:

24 25 2018 SME 2018 SME DIRECTORY DIRECTORY INFINITY COMPUTERS AND COMMUNICATIONS COMPANY LIMITED (i3C)

HUMAN RESOURCE EXPERTISE Total staff: 200 Areas of expertise: Female staff: 75 Web Applications, Customized Software Total IT staff: 70 Development Project / Operation Managers: 10 Analysts: 5 Technology Profile & Skills: Administrators: 20 ajax, c/c++, css, dhtml, javascript, java, open- CEO: Software Programmers / Engineers: 20 source CMS (joomla, drupal, typo3..), mysql, Marketing & Sales Managers: 10 php, perl/cgi, python, xhtml, xml, C#, Objec- CHARLES MUSISI tive C, Unix, Linux, Ruby on Rails, CodeIgniter, EXPORT EXPERIENCE Wordpress MEMBERSHIPS: Infinity Computers and Communications Company LTD Export Experience (years): 10 Export destinations: UK, Germany, Japan, USA, Mobile Platforms • Alliance of Trade in IT and Services (i3C) is a Ugandan Information Technology and Commu- (ATIS) nications (ICT) company with over 20 years of operations. Kenya, Rwanda, Burundi and Tanzania Android, iOS • The National Information Technology Authority-Uganda (NITA-U) MARKETING & SALES Industry Verticals: • Uganda Business Process Outsourcing We have good competences in the provision of Cloud Solutions Associations (UBPOA) that include Hosting Solutions, Domain Name Registration and Trade fairs / B2B events visited abroad during Government (civil, military) - local, national, • ICT Association of Uganda (ICTAU) Secure DNS, Web Design & Mobile Apps, Big Data & Analytics, the past 2 years: We have a long term partner- Telecommunications ship with a Global Player in the CLOUD business CONTACT INFO: VoIP Telephony Solutions ChatBots and Fintech Solutions. - IBM Corporation. We’re familiar with servic- BPO-specific, documented, client tested skills: Website: http://www.i3c.co.ug We have successfully implemented complex ICT solutions for ing clients who are geographically distant from Administrative services (back-office services) Business Contact Number: us using secure tools over the Internet. owners +256 312 301 800 governments, corporate clients and NGOs in East & Central Af- Email: [email protected] rica sub-region including international organizations such as of the .ug domain. Access to capital to support Year of establishment: Address: Plot 6B Windsor Loop, USAID, UNEP, UNDP, the World Bank and IDRC. We have stra- scaling out into new markets. 1999 Kitante - Kampala Legal status: Private Ltd tegic relationship global players who include Huawei Technolo- gies of Chine and IBM of the USA. PRICING Sales price per man-hour / Inbound Services: USD 10 - 50

26 27 2018 SME 2018 SME DIRECTORY DIRECTORY JAPOTECH SOLUTIONS

HUMAN RESOURCE EXPERTISE Total staff: 10 Areas of expertise: Female staff: 1 Telecom Radio Installations and Drive Test Total IT staff: 2 Optimization, Website Development Project Operation Managers: 3 CEO: Analysts: 2 Technology Profile & Skills: Administrators: 1 javascript, php, Wordpress Eng. PAUL ONEK Software Programmers/Engineers: 2 Marketing & Sales Managers: 2 Industry Verticals: MEMBERSHIPS: Japotech Solutions is one of the fastest growing ICT Solutions Telecom, NGO, Tourism

• Alliance of Trade in IT and Services providers in Uganda and East African region. Established in EXPORT EXPERIENCE (ATIS) 2016 by a team of very competent ICT professionals with over Export Experience (years): 3 Year of establishment: • Uganda Export Promotion Board a decade of technical, management and strategic experience, Export destinations: Morocco, Italy, Niger, Spain 2016 (UEPB) Japotech hit the market by storm. Our head offices in Kampa- Export Value Offshoring: CONTACT INFO: la, Uganda, with a liaison office in Nairobi, in partnership with Japotech delivers high quality and cost effective PRICING Zynamis Limited. telecom, IT and training services using global Sales price per man-hour / Inbound Services: Website: www.japotechsolutions.co.ug Business Contact Number: partnerships, world class quality processes and USD 2.5 +256771994556 / +256753382617 Japotech is an ISO9001 Certified company that prides itself in certified engineers. Email: [email protected] providing high quality and cost effective telecom services such Address: Plot 19, First Floor, Buko- to Street, Kamwokya, P.O Box 11696, as drive test optimization and telecom radio installations. We MARKETING & SALES Kampala (U) have partnered with Microsoft and Liquid Telecom to offer cloud Trade fairs / B2B events visited abroad during Legal status: Private Ltd services such as Office 365 and Internet Connectivity. the past 2 years: East Africa Com, Nairobi Ken- ya- May 2019; AiTEV Summit in Kampala, Ugan- Our customers range from small to medium and large well es- da- May 2019 tablished corporate entities cutting across the SME, NGOs, Tele- com Companies and Telecom Contractors in Uganda, Morocco, Italy, Niger; still counting.

28 29 2018 SME 2018 SME DIRECTORY DIRECTORY JENTROY UGANDA LIMITED

HUMAN RESOURCE Technology Profile & Skills: Total staff: 6 .net, asp, ajax, css, javascript, java, open- Female staff: 2 source CMS (joomla, drupal, typo3..), ms sql, Total IT staff: 6 mysql, oracle, php, perl/cgi, python, vb, xhtml, Project / Operation Managers: 2 xml, C#, Sharepoint, Linux, Amazon Web Ser- CEO: Analysts: 2 vices, laravel, CodeIgniter, Wordpress, Github, Administrators: 1 Node.js, Angular, Bootstrap, Emacs, Bash SEGUYA RONALD CHRIS Software Programmers / Engineers: 6 Marketing & Sales Managers: 1 Mobile Platforms: CONTACT INFO: Jentroy is an ICT establishment registered and officially operat- Android & iOS using ionic, xamarin & Android

Website: www.jentroy.com ing in Uganda. Since inception in 2014, it has consistently pro- EXPORT EXPERIENCE Business Contact Number: vided a benchmark for IT solution providers and has enabled its Export Experience (years): 3 Industry Verticals: +256 393 240 690 clients’ organizations gain competitive edge and achieve higher Export destinations: Rwanda Finance, Banking & Insurance, Retail, Email: [email protected] Address: Plot 401/402 Bombo Road, priority operational & business goals. Offshoring Value Proposition: Non-Profit (International organizations, NGOs, Kampala - Basiima Building (Opp. Our clients improve operational efficiency and Donors) Fuelex) This is achieved with the backing of our highly motivated, skilled grow their profits by a minimum of 10-15% over Legal status: Private Ltd and qualified team of engineers and business experts. the year while also cutting costs by over 30% Year of establishment: 2014 Our success is evidenced from clients that trust us including Fi- EXPERTISE nancial institutions (Tropical Bank, Vision Fund Uganda), NGOs/ Areas of expertise: PRICING CBOs (DENIVA, ACTogether Uganda), Businesses (SGS Automo- Web Applications Development, Sales price per man-hour / Inbound Services: tive Uganda, Multiplex Limited, Saracen Uganda, Tight Securi- Systems Integration USD 22 - 30 ty), Multinational agencies (Danish Refugee Council, GIZ) among others.

30 31 2018 SME 2018 SME DIRECTORY DIRECTORY MUNU TECHNOLOGIES ASSOCIATES LIMITED

HUMAN RESOURCE Technology Profile & Skills: Total staff: 52 css, dhtml, javascript, ms sql, C# Female staff: 34 Total IT staff: 4 Industry Verticals: Project / Operation Managers: 1 BPO CEO: Analysts: 1 Administrators: 1 BPO-specific, documented, client tested skills: FELIX CLIVE ARIM Software Programmers / Engineers: 4 Transcription Marketing & Sales Managers: 1 MEMBERSHIPS: MunuTech is a BPO company that creates business value for Year of establishment:

• Alliance of Trade in IT and Services service focused companies operating in time critical industries EXPORT EXPERIENCE 2012 (ATIS) that have high levels of customer interaction. Export Experience (years): 2 • Uganda Investment Authority (UIA) Export destinations: USA, Canada PRICING • Uganda Business Process Outsourcing Associations (UBPOA) Through our contact center, data entry & management, IaaS and Offshoring Value Proposition: Sales price per man-hour / Inbound Services: IT Support services, we can increase business agility, speed to <$200000 Technical: USD 6.55 - 15.60 CONTACT INFO: growth, and reduce costs (CapEx & OpEx) in a controlled envi- Non technical: USD 2.83 - 7.30

Website: www.munutech.com ronment. EXPERTISE Business Contact Number: Areas of expertise: +256 200 513 400 From MunuTech, a company stands to gain higher levels of ef- Website Design, Business Process Outsourcing Email: [email protected] Address: Plot 42 Lugogo Bypass, ficiency and customer loyalty. MunuTech is 100% Ugandan and (BPO), Software Development Kampala, Uganda privately owned. Legal status: Private Ltd At the heart of it all, we work towards improving livelihoods and skills of youth in Uganda through provision of income generat- ing services.

32 33 2018 SME 2018 SME DIRECTORY DIRECTORY NEUWELT UGANDA

HUMAN RESOURCE Congress 2018, East Africa Com 2018 Total staff: 6 Female staff: 2 EXPERTISE Total IT staff: 3 Areas of expertise: Project / Operation Managers: 2 Web Applications, Graphics Design / CEO: Analysts: 1 Image Processing, Website Design Administrators: 1 ISAAC NEUWELT Software Programmers / Engineers: 2 Technology Profile & Skills: Marketing & Sales Managers: 1 css, Javascript, mysql, php, NodeJS, python, MEMBERSHIPS: Neuwelt Limited is a joint force of creative minds with profes- Adobe, Wordpress, Bootstra

• Alliance of Trade in IT and Services sional experience spread between 2 to 8 years in Media Design, EXPORT EXPERIENCE (ATIS) Multimedia and Computer Programming. Delivering mobile and Export Experience (years): Less than 2 years. Mobile Platforms: web development, branding, multimedia, social media Manage- Export destinations: Switzerland. Android CONTACT INFO: ment and media consultancy services. Offshoring Value Proposition: Website: www.neuwelt.co In this digital age, a defined web presence is no Industry Verticals: Business Contact Number: Our great interest in achieving international standards married longer an edge but rather a necessity for any Non-Profit (International organizations, NGOs, +256 414 699 338 Email: [email protected] with innovation and research has enabled us serve among oth- business looking to expand. With our compe- Donors), Education, Tour and Travel Address: ers, some of the prominent organizations like the UN and UNDP. tence and experience we’ve built over the years; P.O: Box 35722, Kampala, Uganda Since 2015, we have accumulated experience assisting small, we offer customized web and mobile applica- Year of establishment: Plot 21 Augustine Lane, Kanana / Nasuti, Mukono - Uganda medium and large companies achieve their overall or proj- tion development to both Ugandan and Foreign 2015 Legal status: Public Ltd ect-based targets. companies. We intensely interact with prospect clients in order to understand their business or PRICING Our strengths have developed around understanding the client’s problem. Sales price per man-hour / Inbound Services: objectives and employing our technical and creative knowledge Average rate is USD 8 to arrive at a desired solution. MARKETING & SALES Trade fairs/B2B events visited abroad during the past 2 years: Transform Africa Summit 2017, YouthConnekt Africa Summit 2017, Mobile World

34 35 2018 SME 2018 SME DIRECTORY DIRECTORY PLANET SYSTEMS LIMITED

HUMAN RESOURCE Technology Profile & Skills: Total staff: 10 javascript, java, mysql Female staff: 3 Total IT staff: 4 Industry Verticals: Project / Operation Managers: 2 Finance, Banking & Insurance, Government CEO: Analysts: 1 (civil, military) - local and national Administrators: 1 SAMUEL MUHANGUZI Software Programmers / Engineers: 3 Year of establishment: Marketing & Sales Managers: 1 2004 MEMBERSHIPS: OVERVIEW:

• Alliance of Trade in IT and Services Planet systems is a modern knowledge management (KM) and EXPERTISE PRICING (ATIS) information technology (IT) products and services company with Areas of expertise: Sales price per man-hour / Inbound Services: • ICT Association of Uganda (ICTAU) a focus on performance and supply chain systems. Our prod- Web Applications, Customized Software Devel- Rates differ for various work.

CONTACT INFO: ucts and services are designed to unify businesses and ensure opment, System Integration, Embedded Soft- easy management of projects; markets; materials; financials; ware Development & managed services Website: www.planetsystems.com human resource; processes and ideas. Business Contact Telephone: +256 772 503 726 Email: [email protected] VISION: Address: Our vision is to be a world reference point for excellence in pro- Plot 175M MTAC Adminstration Block B Legal status: Private Ltd cess automation, policy simplification and online performance management solutions for public and private organizations.

MISSION: To provide quality enterprise faculty arrangement and resource management solutions for all sizes of organizations.

36 37 2018 SME 2018 SME DIRECTORY DIRECTORY PREG-TECH COMMUNICATIONS LIMITED

HUMAN RESOURCE Technology Profile & Skills: Total staff: 21 asp, ajax, c/c++, css, cfsion, delphi, dhtml, Female staff: 5 flash, jSP, javascript, java, open-source CMS Total IT staff: 6 (joomla, drupal, typo3..), ms sql, mysql, ora- Project / Operation Managers: 2 cle, php, perl/cgi, python, vb, xhtml, xml, Ado- CEO: Analysts: 1 be, Linux, Silverlight, ColdFusion, CodeIgnit- Administrators: 2 er, Wordpress, Github, CorelDraw, Mangodb, SIMON PETER LWANJO Software Programmers / Engineers: 2 Bootstrap Marketing & Sales Managers: 2 MEMBERSHIPS: Founded in 2006, Preg-Tech Communications is a technology Industry Verticals:

• ICT Association of Uganda (ICTAU) company operating on a global scale and specializing in the de- EXPORT EXPERIENCE Finance, Banking & Insurance, Govern- • The National Information velopment, design and implementation of integrated ICT solu- Export Experience (years): 3 ment (civil, military) - local, national, Medi- Technology Authority, Uganda (NITA-U) tions. Export destinations: Kenya. cal, Health Care & Pharmaceuticals, Fashion • Uganda Investment Authority (UIA) • Uganda Business Process Outsourcing & Retail/Wholesale/Distribution, Non-Profit Associations (UBPOA) Originally a systems support company, PTC ventured into IT sys- MARKETING & SALES (International organizations, NGOs, Donors), • Uganda Export Promotion Board tems consultancy and Security in Systems processes that are Trade fairs/ B2B events visited abroad during the Legal/law firm, Telecommunications, Utility (UEPB) • Swedish Uganda Business Association vital in business continuity and sustainability of organizations past 2 years: ARAB Health Conference / United & energy, Tourism & travel, Port, Logistics & (SUBA) today. Arab Emirates 2016, Association of Medical En- Transport, Construction & Engineering, Social gineers of Kenya 2016 Networking, Media & Entertainment CONTACT INFO: The company has a strong international vocation, particularly Website: www.preg-tech.co.ug given its strong affinity to cyber-security and digital forensics EXPERTISE Year of establishment: Business Contact Number: work, and has Offices in Kampala (Uganda) and Nairobi (Kenya) Areas of expertise: 2006 +256 414 666 829 / +256 779 659 905 Email: slwanjo@preg-tech Mobile services and applications development, Address: P.O.Box 22604 Kampala (U) Web Applications, Customized Software Devel- PRICING Branch Office: Kenya opment, System Integration, Website Design, Sales price per man-hour / Inbound Services: Legal status: Private Ltd Embedded Software Development, Cloud Solu- Unit IT Support: USD 5. tions Unit Consultancy work: USD 14.

38 39 2018 SME 2018 SME DIRECTORY DIRECTORY THINVOID

HUMAN RESOURCE Technology Profile & Skills: Total staff: 10 .net, css, javascript, java, open-source CMS Female staff: 3 (joomla, drupal, typo3..), mysql, php, python, Total IT staff: 5 xml, C#, Sharepoint, Linux, Amazon Web Ser- Project / Operation Managers: 2 vices, Azure, laravel, CodeIgniter, Angular, CEO: Analysts: 3 Bootstrap Administrators: 1 JOSEPH KAIZZI Software Programmers / Engineers: 4 Mobile Platforms: Marketing & Sales Managers: 2 Android, iOS, Windows mobile MEMBERSHIPS: ThinVoid leverages software (mobile) and hardware (Internet of

• ICT Association of Uganda (ICTAU) Things) technologies to empower Micro Medium Enterprises EXPORT EXPERIENCE Industry Verticals: (MMEs) by safe guarding their assets, offering affordable mi- Export Experience (years): 1 Finance, Banking & Insurance, Government CONTACT INFO: cro-credit to cater for regular business overheads and common Export destinations: Liberia, Rwanda, USA (civil, military) - local, national, Agriculture &

Website: www.thinvoid.com hiccups. Environment, Non-Profit (International orga- Business Contact Number: MARKETING & SALES nizations, NGOs, Donors), Utility & energy +256 782 157 074 Our services open up new possibilities for MMEs that enable Trade fairs/ B2B events visited abroad during Email: [email protected] Address: 1st Floor - Food Solutions them thrive with lesser risk and increased profitability. the past 2 years: Canton Fair - Guangzhou, Year of Establishment: House; Naalya - Namugongo Road Sensx Business Summit - Lusaka, Mobile World 2011 Rwanda Office: From affordable credit with no collateral requirements, to in- Congress - Barcelona, Transform Africa Summit KG 5 Ave 113, Kacyiru, Gasabo Kigali, Rwanda. surance with indirect premiums; we are gradually thinning the - Kigali PRICING Legal status: Private Ltd poverty voids within the target communities, improving on job Sales price per man-hour / Inbound Services: security for those involved and accelerating financial inclusion. EXPERTISE USD 45 Areas of expertise: Mobile services and applications development, Web Applications, Customized Software Devel- opment, System Integration, Website Design, Embedded Software Development, Cloud Solu- tions, Big Data and Business Intelligence

40 41 2018 SME 2018 SME DIRECTORY DIRECTORY VOUCH DIGITAL LIMITED

HUMAN RESOURCE Technology Profile & Skills: Total staff: 4 open-source CMS (joomla, drupal, typo3..), Female staff: 2 mysql, php, laravel, feature phones, smart Total IT staff: 1 phones Project / Operation Managers: 1 CEO: Analysts: 1 Industry Verticals: Software Programmers / Engineers: 1 Finance, Banking & Insurance, Agriculture & EVELYN NAMARA Marketing & Sales Managers: 3 Environment, Non-Profit (International organizations, NGOs, Donors) CONTACT INFO: At Vouch Digital we are building a verified digital platform that EXPERTISE

Website: www.vouchdigital.africa simplifies the distribution / disbursement of aid and donations Areas of expertise: Year of Establishment: Business Contact Number: to program participants across the world. Many local Institu- Customized Software Development, Big Data 2017 +256 754 440 893 / +256 754 440 893 tions cannot keep track of how cash is used. and Business Intelligence Email: [email protected] Address: The Innovation Village Bureau, 3rd Floor, Block C, Ntinda Complex, Issues around aid dollar leakage have weakened confidence in Ntinda, Kampala. P.O.BOX 4099 the aid system on both sides and have led to a search for alter- Kampala Legal status: Private Ltd natives to traditional distribution mechanisms. Making aid both more transparent and less prone to waste requires accessible digital solutions which remove from the distribution process traditional intermediaries who do not add, but rather subtract, value.

The Vouch platform increases transparency within aid distri- bution by creating a traceable digital paper trail and by cutting down on intermediaries which reduce aid amounts.

42 43 2018 SME 2018 SME DIRECTORY DIRECTORY ZEENODE LIMITED

HUMAN RESOURCE Technology Profile & Skills: Total staff: 27 HTML5/CSS3, c/c++, css, javascript, Female staff: 7 oracle, python, Unix, Linux, Node.js, Erlang, Total IT staff: 8 Hyperledger Composer, postgresql Project Operation Managers: 1 CEO: Analysts: 1 Industry Verticals: Administrators: 2 Finance, Banking & Insurance, Education, PHILEMON WENGANGA Software Programmers / Engineers: 12 Telecommunications Marketing & Sales Managers: 1 CONTACT INFO: Zeenode Ltd. is a software firm founded by 6 engineers in 2011 Year of Establishment:

Website: www.zeenode.com focusing on the development and management of Cloud Based EXPERTISE 2011 Business Contact Number: Information Management System for educational institutions. Areas of expertise: +256 784 361 720 / +256 752 405 232 Mobile services and applications development, PRICING Email: [email protected] Address: Plot 2 Dr. Lukwiya Road, The company provides software development services geared Web Applications, Sales price per man-hour / Inbound Services: off Ntinda-Nalya Road towards integration with third party information systems, large Customized Software Development, System In- 15-80 USD per hour Legal status: Private Ltd Database processing, Cloud services, Smart card biometric tegration, Cloud Solutions identification system.

The three major products are developed are Zeepay (a payment notification platform between banks and ERPs), Zeevarsity a cloud based ERP for tertiary institutions, Zeeskool a manage- ment system for schools and colleges.

44 45 2018 SME 2018 SME DIRECTORY DIRECTORY ACROTECH SILVER IT SOLUTIONS HUMAN RESOURCE: COMPANIES Total staff: 15 MEMBERSHIPS: The National Information Technology Authority-Uganda (NITA-U)

ESTABLISHED: 2009

EXPERTISE: Areas of expertise: Mobile services and applica- tions development, Web Ap- plications, Customized Soft- ware Development, System Integration, Website Design, Embedded Software Develop- ment, Cloud Solutions

Technology Profile & Skills: .net, asp, ajax, c/c++, css, flash, javascript, java, open- source CMS (joomla, drupal, CEO: typo3..), mysql, oracle, php, SOLOMON SERUWAGI vb, xhtml, xml, C#, Dynix, Li- nux, Wordpress, Bootstrap AcroTech IT Solutions Limited (AcroTech) has core competenc- es in Networked systems development and deployment, appli- Industry Verticals: cation development, web and e-commerce system and main- Government (civil, military) - tenance, data mining and warehousing, IT security audits, ICT local, national, Agriculture & training, project proposal formulation, finance management, Environment, Medical, Health project management, human resource management, asset Care & Pharmaceuticals, management etc. Education

AcroTech boosts of a team of talented, skilled, motivated, en- CONTACT INFO: ergetic and experienced professionals who have worked with a Website: number of local and international organizations in the areas of www.acrotechit.com ICT and management. Business Contact Number: +256 702 572 375 Email: [email protected] Address: Rubaga, Lungujja, Sembera Road

46 47 2018 SME 2018 SME DIRECTORY DIRECTORY ARISE OPEN IT BEYONIC beyonic LTD LIMITED BUSINESS BEYOND CASH

HUMAN RESOURCE: HUMAN RESOURCE: Total staff: 6 Total staff: 17 staff (15 permanent ESTABLISHED: and 2 part-time) 2016 MEMBERSHIPS: EXPERTISE: FITSPA Areas of expertise: Graphics Design/Image Pro- ESTABLISHED: cessing, System Integration, 2005 Cloud Solutions EXPERTISE: Technology Profile & Skills: Areas of expertise: css, dhtml, mysql, php, Unix, Aggregated Mobile Money Linux, Amazon Web Services Bulk Payment Services and Aggregated Mobile Money Industry Verticals: Collection Services Legal/law firm, Education, Construction & Technology Profile & Skills: Engineering DeskTop or Mobile with Internet Access, USSD, App, CONTACT INFO: Mobile, POS, Card, Voucher Website: www.aoiuganda.com Industry Verticals: Business Contact Number: Agriculture, Social Pay- CEO: +256 794 240 666 CEO: ments(NGO’s), Transport Digi- LYDIA AKIRIZA Email: CARINA RUMBERGER tal payments eg SafeBoda [email protected] Arise Open IT Ltd, (AOI Ltd) specializes in all IT support services Address: Beyonic is a simple, easy, sector-agnostic payments manage- CONTACT INFO: on windows and Linux/Unix platforms and other open-source Tirupatti Mazima Building, ment platform designed in and for emerging economies to en- Website: solutions for small, medium and big businesses. Suite 140, Nsambya able clean, safe, transparent cashless management of project www.beyonic.com and enterprise budgets, including remittances, payroll, petty Business Contact Number: We offer services like Website Development, Network Installa- cash, collections, and disbursements. +256 206 300 139 tion and Support, both Windows and Linux Server Installations, Email: Customization and Maintenance, Open-Source Records Man- With 14 years’ experience, our goal is to provide businesses with [email protected] agement Solutions, Digital Repository Solutions and Library full control of their value chain & help them go cashless through Address: Management Solutions, Programming Skills training and IT digital transaction tools. Moving away from cash-based systems Plot 21 Kanjokya Street Consulting Services as well as IT Help-Desk on both Windows offers significant advantages in transparency, accountability, ef- and Unix/Linux Platforms. ficiency and security.

48 49 2018 SME 2018 SME DIRECTORY DIRECTORY BIFRIENS BIZTALK SYSTEMS INVESTMENTS LTD LIMITED

HUMAN RESOURCE: HUMAN RESOURCE: Total staff: Total staff: 4 8 full-time staff 10 part-time staff ESTABLISHED: 2011 MEMBERSHIPS: Applied for membership EXPERTISE: to NITA-U / ATIS Areas of expertise: Web Applications, Website ESTABLISHED: Design 2015 Technology Profile & Skills: EXPERTISE: css, javascript, mysql, php, Areas of expertise: HTML5, xhtml Web Applications, Graphics Design/Image Processing, Industry Verticals: Website Design, Big Data and Government (civil, military) Business Intelligence - local, national, Fashion & Retail / Wholesale / Distribu- Technology Profile & Skills: tion, Non-Profit (International java, open-source CMS (joom- organizations, NGOs, Donors la, drupal, typo3..), ms sql, mysql, oracle, php, vb, xhtml CONTACT INFO: Website: Industry Verticals: www.biztalkweb.com CEO: Agriculture & ICT, CEO: Business Contact Number: BIRUNGI JULIUS Physical Planning NAJIMALDIN KATEMWA +256 414 580201 / +256 772 530387 Bifriens Investments Ltd, Is a private limited company aimed at CONTACT INFO: BizTalk Systems Limited is an IT services / solutions company Email: Using integrated ICT in Agriculture and land use planning lever- Website: incorporate in Uganda in the year 2011. We are a team of organ- [email protected] aging on the proliferation of mobile technology to provide infor- www.bifriensltd.net ised professionals passionate about technology, over the years Address: mation to small holder farmers. Business Contact Number: we have built our core business services to be centered around Plot 37/39, William Street +256 779 483 489 related areas in technology. Hotel Equatoria Mall, It is on the roadmap to digitalising all value chains of crops pro- Email: Room 619/628 duced locally in Uganda while keeping an updated knowledge [email protected] We mainly focus on providing innovative enterprise business bank database. Address: solutions, creative & design services, website designing/devel- P.O.Box 36036, opment & internet related services, and an array of computer OFFSHORING VALUE PROPOSITION: Kampala - Uganda networking services and solutions creating lasting web experience for businesses to stay compet- itive online

50 51 2018 SME 2018 SME DIRECTORY DIRECTORY DEFINITE DUAL INFOSOLUTIONS CREATIONS LIMITED

HUMAN RESOURCE: HUMAN RESOURCE: Total staff: 5 Total staff: 5 full-time staff ESTABLISHED: 2 part-time staff 2015 ESTABLISHED: EXPERTISE: 2012 Areas of expertise: Mobile services and applica- EXPERTISE: tions development, Web Ap- Areas of expertise: plications, Customized Soft- Website Design, ware Development, Website Cloud Solutions Design, Cloud Solutions Technology Profile & Skills: Technology Profile & Skills: flash, javascript, open-source css, dhtml, javascript, java, CMS (joomla, drupal, typo3..), open-source CMS (joomla, php, python, Wordpress, drupal, typo3..), mysql, php, CorelDraw Amazon Web Services, Word- press Industry Verticals: Education, Industry Verticals: Telecommunications, Non-Profit (International Social Networking organizations, NGOs, Donors), Real estate, Tourism & travel, CONTACT INFO: CEO: Port, Logistics & Transport, CEO: Website: LODI DANIEL Construction & Engineering, DAVID BWAMBALE www.definitecreations.com Social Networking Business Contact Number: Definite Creations is a premier digital agency in Uganda provid- Dual Infosolutions has over the last 6 years been involved in pro- +256 772 001 858 ing compelling digital solutions in professional Search Engine CONTACT INFO: viding info solutions to its clients in the form of technological Email: Optimization, Website design & hosting, apps & software devel- Website: support and other related services. As a certified firm by the [email protected] opment, Social Media & Search engine strategy to SMEs to help www.definitecreations.com PPDA – Public Procurement and Disposal of Assets Authori- Address: them achieve more. Business Contact Number: ty Uganda, the firm is tax compliant with VAT certification and Plot 19 Jenna Plaza, +256 750 555 544 has provided technological and infrastructure system support Nkrumah Rd We help businesses (SMEs) skyrocket by putting Email: to Public and Private sector clients to help them fit in the fast a great online presence with measured results. [email protected] changing business landscape. Address: Nsangi House 2nd floor, Dual was 27th out of TOP 100 SMEs 2017/18 in Uganda due to Plot 232, Makerere Hill Road good tax compliance. We are a recognized SME business un- der the MTN and KPMG Incubation for business partnership and have participated in a number of trainings in Entrepreneurship, strategy and business leadership.

52 53 2018 SME 2018 SME DIRECTORY DIRECTORY GAGAWALA GRAPHICS HATEL TECHNOLOGIES LIMITED LTD

HUMAN RESOURCE: HUMAN RESOURCE: Total staff: 9 Total staff: 13

ESTABLISHED: ESTABLISHED: 2014 2016

EXPERTISE: EXPERTISE: Areas of expertise: Areas of expertise: Web Applications, Graphics Web Applications, Customized Design/ Image Processing, Software Development Website Design Technology Profile & Skills: Technology Profile & Skills: css, javascript, open-source ajax, css, javascript, open- CMS (joomla, drupal, typo3..), source CMS (joomla, drupal, mysql, php, Wordpress typo3..), mysql, php, xhtml, laravel, Wordpress, Github, Industry Verticals: Node.js, Bootstrap, ReactJS Finance, Banking & Insur- ance, Education, Tourism Industry Verticals: & travel Finance, Banking and Insur- ance, Tourism & travel, Social CONTACT INFO: Networking Website: www.hateltechnologies.com CONTACT INFO: Business Contact Number: CEO: Website: CEO: +256 394 851 960 SSENYANGE ANDREW www.gagawala.com AYEBALE JOB Email: Business Contact Number: [email protected] Gagawala, is the number one choice provider of printing and +256 704 790 795 / Hatel Technologies was founded by a group of innovative, cre- Address: digital services in Uganda. Over our time of existence, we have +256 704 255 401/ ative and experienced professionals. Since then, Hatel has P.O.Box 545 served and retained customers with graphics design, printing, +256 392 174 986 grown rapidly, established a presence in ICT industry and seen Fort Portal, Uganda website design, domain management, and web hosting ser- its products/services being utilized by many organisations in vices at unmatched prices for a topnotch service. Email: Uganda. [email protected] Our mission to share ideas and growth, is the pillar of reflection Address: MISSION and fuel to keep us going, and up to date. You may contact us on Mirembe Arcade 4th floor, To provide innovative cutting-edge ICT solutions, training and Facebook, website, Instagram and Twitter. E09, Nasser Road, consultancy services to organizations and individuals in any in- Kampala, Uganda dustry thus enabling them to attain their objective.

VISION To become a preeminent and most innovative ICT Company in the Region, Providing solutions that transform People’s Lives.

54 55 2018 SME 2018 SME DIRECTORY DIRECTORY JUNCTION KUMUKUTU SYSTEMS

HUMAN RESOURCE: HUMAN RESOURCE: Total staff: 10 Total staff: 5

MEMBERSHIPS: ESTABLISHED: • Alliance of Trade in IT and 2016 Services (ATIS) • Uganda Business Process EXPERTISE: Outsourcing Associations Areas of expertise: (UBPOA) Web Applications, Customized • The National Information Software Technology Authority- Development Uganda (NITA-U) • Uganda Export Promotion Technology Profile & Skills: Board (UEPB) javascript, mysql, php, Ama- zon Web Services, Salesforce, ESTABLISHED: CodeIgniter, Wordpress, Boot- 2009 strap, Emacs, ODK, ZOHO, Survey CTO EXPERTISE: Areas of expertise: Industry Verticals: Cloud computing, Web Appli- Medical, Health Care & cations, Machine Learning, Pharmaceuticals, Fashion & Deep Learning, Big Data Retail/Wholesale/Distribution, and Business Intelligence Tourism & travel, Construc- tion & Engineering CEO: Technology Profile & Skills: CEO: ISAAC MUKONYEZI Google Cloud, Amazon Web NELSON BAMWINE CONTACT INFO: Services, Python, R, Node.js, Website: Since 2009, Junction Systems has engaged with major corpora- Angular, Bash KumuKutu designs and develops custom E-Commerce solutions www.kumukutu.com tions and smaller projects for start-ups, providing outstanding for SMEs. KumuKutu offers an online multi-vendor/manufac- Business Contact Number: web applications, e-commerce services and creative develop- Industry Verticals: turer portal for showcasing, comparing and purchasing building +256 753 231 757 ment services at globally competitive rates. Finance, Banking & Insur- materials, construction equipment and services. Email: ance, Government (civil, [email protected] We have partnered with local companies in Kenya and Tanza- military) - local, national, Address: nia and have clients from the United Kingdom, Kenya, Tanzania, Non-Profit (International or- Oxford Station, 7th Street South Sudan and Uganda. ganizations, NGOs, Donors) Industrial Area, Kampala

We are committed to empowering organizations to be more CONTACT INFO: competitive, efficient and responsive with relevant cutting edge Website: technology and solutions. www.junction.co.ug/ Business Contact Number: OFFSHORING VALUE PROPOSITION: +256 703 804 886 Enabling the growth of businesses everywhere with simple and Email: smart solutions. [email protected] Address: Plot 128 Old Kira Road, Bukoto.

56 57 2018 SME 2018 SME DIRECTORY DIRECTORY LANDSAT MILIMA TECHNOLOGIES ICT SOLUTIONS (U) LTD

HUMAN RESOURCE: HUMAN RESOURCE: Total staff: 7 Total staff: 10

MEMBERSHIPS: MEMBERSHIPS: • ICT Association of Uganda • The National Information (ICTAU) Technology Authority- • The National Information Uganda (NITA-U) Technology Authority - • SACA Kampala Chapter Uganda (NITA-U) • East African Cybersecurity Alliance ESTABLISHED: 2014 ESTABLISHED: 2015 EXPERTISE: Areas of expertise: EXPERTISE: Customized Software Devel- Areas of expertise: opment, Website Design Cybersecurity training for novice users. Cyberdefense Technology Profile & Skills: training for advanced users. Java, JavaScript, html, py- Penetrattion testing and Vul- thon,ajax, css, open-source nerability assessments CMS (joomla, drupal, typo3..), mysql, php, Github Technology Profile & Skills: Open Source, Kali offensive Industry Verticals: security tools, Penetration CEO: Agriculture & Environment, CEO: testing tools NEWTON LWANGA Medical, Health Care & CHAGARA EMMANUEL AGAPE Pharmaceuticals, Non-Profit Industry Verticals: Landsat ICT Solutions Ltd (LICTS) is an Information and Commu- (International organizations, Milima Technologies is a cyber security firm whose vision is Finance, Banking & Insur- nication Technology (ICT) consultancy and development compa- NGOs, Donors) to build a cyber smart Africa. Milima Technologies recent- ance, Government (civil, ny that provides quality and customized services to corporates ly launched Milima Cyber Academy; it’s cybersecurity training military) - local, national, and businesses for their computing needs. CONTACT INFO: academy following a growing demand for cybersecurity profes- Non-Profit (International Website: sional training. organizations, NGOs, Donors) We provide a broad range of solutions in Software Development, www.licts.co.ug ICT Hardware & Software Supplies, Website Design & Hosting, Business Contact Number: The Academy is focused on delivering practical hands-on pro- CONTACT INFO: Data Analysis & Management, ICT Training and IT Support & +256 392 001 609/ fessional certification trainings for experts and early entrants Website: Maintenance among others +256 772 083 358 into the cybersecurity sector. www.milimatechnologies.com Email: Business Contact Number: [email protected] / OFFSHORING VALUE PROPOSITION: +256 778 290 491 / [email protected] Milima Technologies develops and conduct training programs +256 781 294 297 Address: aimed at building awareness around cyber security by creating Email: Komamboga, Kampala, understanding of existing threats, defensive mechanisms and chagara@milimatechnologies. Uganda incident response techniques. com Address: Milima Technologies engages clients in technical exercises 1st Floor, Raghwani Building, through information security audit which is an exercise aimed at Plot M445, Ntinda Road understanding the security posture of an organisation.

58 59 2018 SME 2018 SME DIRECTORY DIRECTORY MYDHE MEDIA AND NEW WAVE TECHNOLOGIES ICT LIMITED (MM-iCT) LIMITED

HUMAN RESOURCE: HUMAN RESOURCE: Total staff: 10 Total staff: 13

ESTABLISHED: MEMBERSHIPS: 2015 Alliance of Trade in IT and Services (ATIS) EXPERTISE: Areas of expertise: ESTABLISHED: Mobile services and applica- 2005 tions development, System Integration, Website Design, EXPERTISE: Web Applications, Graphics Areas of expertise: Design/Image Processing, Customized Software Customized Software Devel- Development, Mobile and opment Web Applications

Technology Profile & Skills: Technology Profile & Skills: .net, asp, ajax, c/c++, css, Ajax, CSS, JavaScript, Java, dhtml, flash, jSP, javascript, open-source CMS (Drupal, java, open-source CMS (joom- Typo3..), MySQL, php, Python, la, drupal, typo3..), ms sql, Linux, Amazon Web Services, mysql, php, python, xhtml, Laravel, Salesforce, CodeIg- xml, C#, Objective C, Share- niter, Wordpress, Github, point, Adobe, Unix, Linux, Node.js, Angular, Mangodb, Silverlight, Amazon Web Ser- Bootstrap CEO: vices, Azure, Salesforce CEO: MATOVU MEDI ASH LUWAMBO Industry Verticals: Industry Verticals: Government (civil, military) MM-iCT is a one stop hub for professional ICT and Media solu- Finance, Banking & Insur- New Wave Technologies Ltd (NWT) is a leading regional technol- - local, national, Non-Profit tions. We provide managed IT services and managed commu- ance, Agriculture & Envi- ogy solutions provider. Our focus is utilizing technology to pro- (International organizations, nicative media all provided by the best nurtured and mentored ronment, Fashion & Retail/ vide convergence strategies that improve process efficiencies, NGOs, Donors), Tourism & local talent. Wholesale/Distribution, infrastructure and other critical business operations. travel Non-Profit (International organizations, NGOs, Donors), We develop bespoke web and mobile technology applications as CONTACT INFO: Legal/law firm, Education well as enterprise in Software as a Service (SaaS). Website: www.nwt.ug CONTACT INFO: Business Contact Number: Website: +256 414 389 220/ http://mmict.ug/ +256 784 000 808 Business Contact Number: Email: +256 700 771 301 [email protected]/ Email: [email protected] [email protected] Address: Address: 2nd Floor, Kamure Building, Plot 6/7-Kisozi Complex, 128 Old Kira Road, Bukoto Kyaggwe Road Kampala (U)

60 61 2018 SME 2018 SME DIRECTORY DIRECTORY NUCHWEZI OME COMPANY LIMITED LTD

HUMAN RESOURCE: HUMAN RESOURCE: Total staff: 5 Total staff: 5

ESTABLISHED: MEMBERSHIPS: 2014 Alliance of Trade in IT and Services (ATIS) EXPERTISE: Areas of expertise: ESTABLISHED: Mobile services and applica- 2009 tions development, Big Data and Business Intelligence EXPERTISE: Areas of expertise: Technology Profile & Skills: Mobile services and appli- .NET, HTML5+Stack, Android, caWeb Applications, Business Python/Django, Linux, Azure, Process Outsourcing (BPO) Git, PowerBI, NuChwezi Data Platform Technology Profile & Skills: Adobe, Wordpress, Caseware, Industry Verticals: ProFile, Quickbooks Online Non-Profit (International organizations, NGOs, Donors), Industry Verticals: Education Finance, Banking & Insur- ance, Non-Profit (Interna- CONTACT INFO: tional organizations, NGOs, Website: Donors), Call Center/Custom- CEO: https://nuchwezi.com CEO: er Service (Virtual) JOSEPH WILLRICH LUTALO Business Contact Number: MOSES CLIVE OGWE +256 704 464 749 CONTACT INFO: Think of how Africa can empower itself using technology and the Email: OME Co. Ltd is a business process outsourcing firm engaged Website: right philosophy. Now meet the people dedicated to making that [email protected] / in providing services in finance and accounting. In addition, we www.ome.company happen right now. [email protected] provide opportunities through our networks to other service Business Contact Number: Address: providers locally in the fields of finance and accounting, IT, Le- +256 704 008 340/ We build basic and advanced mobile and web software, consult Plot 266, 1 NuChwezi Road, gal services, Human Resource, Knowledge Processing, Medical +256 777 885 982 and sell custom data acquisition and advanced analytics solu- Bugabo, Garuga, Entebbe, and Call Center Services. Email: tions on-demand. Uganda [email protected] / [email protected] OFFSHORING VALUE PROPOSITION: Address: We have built a robust portfolio of IP suitable for Content Man- Plot 40 Martyrs Way, agement, Microfinance and M&E that we can readily adapt for Ministers Village new and existing foreign markets with ease and affordably.

62 63 2018 SME 2018 SME DIRECTORY DIRECTORY SCREEN TECHNOLOGIES SWITCH GREEN TOURS LIMITED AND SAFARI LTD

HUMAN RESOURCE: HUMAN RESOURCE: Total staff: 3 Total staff: 8

ESTABLISHED: MEMBERSHIPS: 2017 Uganda Safari Guides Association EXPERTISE: Areas of expertise: ESTABLISHED: Customized Software 2016 Development, Big Data and Business Intelligence EXPERTISE: Areas of expertise: Technology Profile & Skills: Mobile services and appli- flash, javascript, mysql, cations development, Web laravel, Mangodb Applications

Industry Verticals: Technology Profile & Skills: Finance, Banking & Insur- css, java, open-source CMS ance, Government (civil, (joomla, drupal, typo3..), military) - local, national, mysql, php, Bootstrap Compliance Industry Verticals: CONTACT INFO: Tourism & travel Website: www.screenaml.com/www. CONTACT INFO: CEO: lendinabox.com CEO: Website: OSCAR G. OFUMBI Business Contact Number: ZACHEAUS KAFEERO www.authenticugandanexpe- +256776222504 / rience.com Screen Technologies trading as Lendinabox is a FinTech and +256704883342 We promote sustainable tourism as a livelihood in communities Business Contact Number: InsurTech platform building solutions that enable banks grow Email: by building IT platforms and solutions that connect tourists to +256774760015 their balancesheets 10x faster. [email protected] naturally and culturally rich Ugandan and African destinations. Email: Address: Our flagship products include; www.authenticugandanexperi- [email protected] Plot 1001 Gaba Road ence.com, www.exploreafricaguide.com Address: A38 Lico Holding Building

64 65 2018 SME 2018 SME DIRECTORY DIRECTORY SYNEL GROUP TRACENODE LTD LIMITED

HUMAN RESOURCE: HUMAN RESOURCE: Total staff: 8 Total staff: 12

MEMBERSHIPS: MEMBERSHIPS: ICT Association of Uganda • Alliance of Trade in IT (ICTAU) and Services (ATIS) • ICT Association of Uganda ESTABLISHED: (ICTAU) 2014 ESTABLISHED: EXPERTISE: 2013 Areas of expertise: Web Applications, Graphics EXPERTISE: Design, Image Processing, Areas of expertise: Customized Software Devel- Mobile services and applica- opment, System Integration, tions development, Custom- Business Process Outsourc- ized Software Development ing (BPO) Technology Profile & Skills: Technology Profile & Skills: php, python, laravel, Github, .net, ajax, c/c++, dhtml, ja- Node.js vascript, java, open-source CMS (joomla, drupal, typo3..), Industry Verticals: oracle, xhtml, Amazon Web Telecommunications, Port, Services, Salesforce, SAP, Logistics & Transport, Con- CEO: CorelDraw CEO: struction & Engineering SABIITI IVAN NTEGE BERNARD Industry Verticals: CONTACT INFO: Synel Group started its operations in 2014 with the vision to be Fashion & Retail/Wholesale/ Tracenode is a technology firm of software development spe- Website: the leading IT Company in Uganda. From our Kampala office Distribution, Non-Profit cialists. We specialize in Artificial Intelligence, Data Science www.tracenode.com we offer IT support to all major centres through strategic part- (International organizations, and Big Data Applications, many clients never get the optimal Business Contact Number: nerships with other ICT services companies as well as industry NGOs, Donors), Tourism solution due to uncustomized solutions and are often left with a +256705894258 leading remote technology. & travel, Port, Logistics & sense of dissatisfaction. Email: Transport, Social Networking bernard.ntege@tracenode. Synel Group provides expert IT support and consultancy ser- The Tracenode “Software Development Program” com vices tailored to small, medium-sized businesses and also high- CONTACT INFO: helps organisations and individuals get the exact solution. Address: end home office users. Synel Group offers corporate quality IT Website: 2Nd Floor Conrad House, managed services, IT outsourcing, Computer Repairs, Docu- www.synelgroup.wix.com/ Plot 24, Jinja Road, ment digitalisation, IT support and Maintenance, Networking synel Kampala Uganda and website development. Business Contact Number: +256782454341 Synel assist clients to source IT hardware and software from Email: quality vendors with established partner relationships. We offer [email protected] a multi-vendor integrated IT support solution. Address: Mukwano Courts, 5th Floor, Suite 501-D. P.O.Box 8669, Kampala

66 67 2018 SME 2018 SME DIRECTORY DIRECTORY WEBSPACE ZIMBA

LIMITED WOMEN INFLUENCINGZimba CHANGE Women IN MARKET ACCESS

HUMAN RESOURCE: HUMAN RESOURCE: Total staff: 3 Total staff: 10

ESTABLISHED: MEMBERSHIPS: 2015 • Alliance of Trade in IT and Services (ATIS) EXPERTISE: • ICT Association of Uganda Areas of expertise: (ICTAU) Web Applications, Customized • The National Information Software Technology Authority - Development, System Inte- Uganda (NITA-U) gration, Embedded • Uganda Investment Software Development, Cloud Authority (UIA) Solutions ESTABLISHED: Technology Profile & Skills: 2015 javascript, java, mysql, php, Linux, laravel EXPERTISE: Areas of expertise: Industry Verticals: Mobile services and applica- Fashion & Retail/Wholesale/ tions development, Website Distribution, Non-Profit Design (International organizations, NGOs, Donors), Marketing, Technology Profile & Skills: Transport, Security .net, c/c++, css, javascript, MANAGING DIRECTOR: CEO: open-source CMS (joomla, ANN GAKERE CONTACT INFO: SHERIFAH TUMUSIIME drupal, typo3..), Adobe, Website: Wordpress Webspace Limited is a Ugandan company offering online identi- https://webspace.co.ug ZimbaWomen is an IT for business solutions provider special- ty and cloud computing solutions to its clients. We offer virtual- Business Contact Number: izing in provision of eCommerce and mCommerce services as Industry Verticals: ization, business continuity, software as service products and IT +256 774 132 503 well as IT and business training targeted to create opportunities Textile, Garments & Manufac- managed support and consultancy. Email: for women to actively, safely and fairly participate in the econo- turing, Agriculture & Envi- [email protected] my by providing access to skills and training for women. ronment, Fashion & Retail/ All our products and services are locally hosted Address: Wholesale/Distribution, and maintained within the region. Plot 92A Old Kira Road ZimbaWomen is a trade support institution focused on women Social Networking led/owned SMEs. It introduces a solution to female entrepre- neurs with the goal that they will be able to enjoy the benefits CONTACT INFO: for a lifetime. Website: www.zimbawomen.org These entrepreneurs are empowered to build and manage their Business Contact Number: own online stores. +256 392 003 539/ +256772449692 Email: [email protected] Address: P.O.Box 25760. Plot 33 Ntinda Rd

68 69 2018 SME 2018 SME DIRECTORY DIRECTORY 70 71 2018 SME 2018 SME DIRECTORY DIRECTORY 72 2018 SME DIRECTORY