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The Bromley commitment to staff

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5 1 20 A Elmstead Woods New A222 A21 In support of (BBB) the Council’s corporate Beckenham Building a Better Bromley House Junction Beckenham Rd Tram Scadbury Park Chislehurst Avenue Rd Tram Clock House A222 A222 A20 Birkbeck Statio n A20

Bickley A213 Petts Wood Petts Wood NT Beckenham Bromley South 224 A BROMLEY

2 Jubliee Park A 2

Croydon 22 St Mary Cray 2

A Eden Park 4 operating principles set out our approach to creating a flexible, responsive A Petts Wood 2 1 CRAY AVENUE B265 A21 A214

West Wickham Hayes West Hayes Orpington A232 Wickham

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2 organisation that can embrace new ways of working with partners and A

COURT ROA A233 D A224A224 M25 JUNCTION 4 staff to maintain and improve services to our community. As part of this A21 A21 we are committed to providing a working environment in which staff can A233 contribute to the success of the Council. This staff commitment sets out the responsibility we all share in making this happen.

Our commitment is underpinned by our REAL values and the belief that:

> People come to work to do a good job and make a difference > Everyone should be treated with respect and valued > Managers have the right to manage but should do so fairly > People have personal accountability for their own development, behaviour and actions > Communication should be open and ongoing

We expect all employees to: We expect all managers to: We expect all senior • Show commitment to achieving • Set objectives that are challenging managers to: organisational (BBB) and service but realistic to support our • Lead and secure staff objectives organisational (BBB) and service commitment to delivering • Participate and contribute to objectives organisational (BBB) and service finding more efficient ways of • Encourage effective upward objectives working and service delivery and downward communication • Keep colleagues informed about • Actively participate in reviewing amongst their staff group major developments and changes their own performance and including use of regular team within the Council and consult development needs meetings, email, intranet etc them about plans or decisions that may affect them • Recognise and value that • Ensure that all learning and everyone makes a different but development activities, including • Ensure that learning and important contribution induction are designed to enhance development activities, the performance of staff including induction support the • Giveregularfeedbackon achievement of organisational performance and review the (BBB) and service objectives impact/value of any development • Ensuretheappraisalprocessis activities undertaken used to improve performance and • Encourage a ‘can do approach’ fully develop the potential of staff and manage the outcomes • Promote and champion innovation positively – give recognition and new ways of working for achievements and handle mistakes constructively

Building a Better Bromley | REAL Values | Commitment to staff

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