Audio guides Access

Available until 17:00 (summer) or 15:30 (winter) from the statement Information Centre in the following languages. Visiting Hampton

(Subject to availability) A variety of special tours Court is available including options for families and Palace partially sighted visitors. Audio guides are included in your ticket price. Not available for under 5’s.

Map key Things to remember

Ticket offi ce Palace entrance Picnic area Please do not eat or drink inside the building. Smoking and vaping are prohibited inside the palace and courtyards. Royal Tennis Court Please resist touching the magnifi cent but fragile objects that you will see Male toilet displayed within the palace. Female toilet To protect these historic objects we have to use window blinds to keep light Accessible toilet levels low and we place fragile items behind barriers. Car park Non-commercial photography and fi lming are allowed everywhere except the Shop Chapel Royal, Royal Pew, Cumberland Art Gallery and special exhibitions. Café Clore Learning Centre Closing times Charabanc Summer Winter Riverboats Fountain Court Café 16:00 Closed Ice cream kiosk No entry The Magic Garden 17:15 Closed The Maze 17:15 15:45 No photography or fi lming - on cameras, Georgian Story videos, phones or ipads Privy Kitchen Café 17:30 16:00 The Formal Gardens Cumberland Art Gallery The Baroque Story Gravel area as shown on the map. The Chocolate Kitchens Please note there are uneven Compiled with help surfaces around the palace grounds. Last entry to palace 17:45 16:15 routes and shops from the Access Panel August 2016 East Gate 17:55 16:25 Tiltyard Café and West Gate 18:00 16:30 Privy Kitchen Café via exit. access to seating area you godown). Level area (handrail as RHS 2 steps down to seating very slight step to café. Slope upto courtyard, Chapel Court Garden Court Chapel area:Outside Paving with central drainage gullies the Royal/Fountain Chapel Court. 1 step upfrom cloister when approaching from Or: Kitchen. into the courtyard when approaching from Privy as you godown before turn then step and one up From cloister: 2steps down with handrail onRHS Level access past Privy Kitchen exit. Kitchens VIII’s Henry VIII’s Story VIII’s YoungHenry Apartments VIII’s Henry Art Gallery Art Cumberland Kitchens Chocolate Information Centre step from cloister. 1 step +ramp +5steps +1 Or from Court. Base handrail onboth sides) or 2+1steps (with then ramp Slope x2

Map Palace Court Hampton and start exploring. start and of the routes shown below Simply choose any one discovery from Court. Base Begin your journey of Henry VIII’s Wine CellarHenry go down. Handrail onLHS asyou down from the cloister. Very dim lights 8steps and Kitchen Shop slope from cloister. 1 step +ramp +5steps + Wine Cellar. 2 +1steps upfrom

of Caesar of Triumphs Mantegna’s Gardens Palace Apartments William III’s Story Georgian

no subtitles. Silent film with VIII’s here. Story’ ‘Young Henry Virtual tour of Undercroft Film Undercroft

floor. Live or Smooth marble

No photography.No recorded music. Chapel RoyalChapel

Seymour Gate Seymour

Court Carpenter’s Master Gardens, Maze Café &Tiltyard Undercroft East Front &Gardens Main entrance Main BaseCourt Fountain Court Clock Court Court cloister towards Chapel Fountain handrail asyou onRHS godown. LHS asyou godown or2steps with – slope/ramp down with handrail on Kitchen Privy cloister from Chapel handrail asyou onRHS goup. LHS asyou goup, or2steps upwith Henry Shop Henry There is aslope within the shop. the 2steps). From cloister: 1+2 steps (rail near except at very top). From Clock 3+2 Court: steps (no rail (rail asgoupthe 4steps). RHS From Bolyen’s Anne Archway: 1+4 steps (rail the near two steps). From 1+2 Court: Base steps Chapel Cloister Chapel Chocolate Kitchens text. Sound effects for actions. text. effects Sound Both rooms have projected images and smalland slope into room onRHS. 1 step into Kitchen demo Room onLHS Narrow ramp upinto Chocolate Room. –slope/ramp upwith handrail on Access key Silent area /nosound interpretation interpretationSound Steps Handrail light levels Area of low polished surface Smooth or uneven surface Cobbled and warder in ared coat for access) Accessible (please lift ask a Accessibletoilet motorised scooters are available to borrow A limited of number wheelchairs and Wheelchair store access) (ramped Shop Garden orslopeRamp Please note there routeBest for wheelchair users Interpretative film

TRIM are uneven surfaces around the Palace Temporary Exhibitions & Shop Garden handrails onboth sides. Slope down to exit with access Chocolate Court. Exhibition Shop for the film. Tiled floor. 2nd room dark is Transcriptavailable. subtitles; music. entrance. Commentary, no 1 step orramp into courtyard 2nd room for film. Seating inbothante room and The Story Baroque Fountain Café Court a ramp. single steps is one and seating Two area. are points into the courtyard entrance/exit Three –rubberramp at door – Ramp to –Ramp

Map key Stairs photographyNo Level access route toiletMale Female toilet Baby change Accessibletoilet (Open season summer only) Fountain Café Court Café Tiltyard exhibition Story’ Baroque ‘The Shops Privy Kitchen Café (weekends only) area Picnic Maze Temporary exhibitions area family room bag store & park Buggy Audioguides & Centre Information

Hampton Court garden map garden Court Hampton Garden Magic The toWhat in… do plans floor the Using spaces Quiet toursand/orSpecial events Blind/partially sighted visitors Deaf/hard visitors of hearing Wheelchairs Information families for Refreshments Toilets How to to get us times Opening us Contact Contents Dogs Admission Staff Mobility facilities luggage Left 3 hours 2 hours experience Baroque –the 1 hour Tudor –the 1 hour experience collection or Drop-off Parking Public transport

16 15 14 –13 10 9 8 7 6 5 4 3 2

At Hampton Court Palace we welcome all visitors and try to make everyone’s day out enjoyable. Opening times Admission

Historic Royal Palaces is the independent We welcome disabled visitors and make We are open daily, Visitors with a disability should purchase a charity that looks after the Tower of London, sure that ‘reasonable adjustments’ are including 1 January ticket and their carer or essential companion Hampton Court Palace, the Banqueting made where appropriate and possible. can ask for a free ticket. Please look on our House, Kensington Palace, Kew Palace and However, we recognise that this aim does website or telephone the Contact Centre Hillsborough Castle. not override existing legislation concerning We only close 24-26 December for prices. the protection of ancient monuments, listed At the heart of our organisation is the buildings, conservation areas and designated Hampton Court Palace, the Magic Garden challenge to help everyone explore the story Membership natural heritage sites, or the Health & Safety and the Maze open at 10:00 but closing of how monarchs and people have shaped Annual Historic Royal Palaces Membership Acts. Where access is not possible, improved times vary according to the time of year, society in some of the greatest palaces ever gives free, unlimited access to all six of our interpretation facilities/services are being changing with British Summer Time. Please built. That means we are continually looking palaces and so allows you to explore and implemented whenever possible. telephone or check our website for details. for ways to improve access and diversity – in discover Hampton Court whenever you want. the visitors we attract, the staff we employ There are many additional benefi ts including Please note: and the services we provide. discounts in the cafés and shops, exclusive Some external surfaces may be slippery, events and access to the private Members’ To achieve this we have developed a Single especially when wet. This includes the Room at Hampton Court Palace. Equality Scheme which covers the areas of courtyards and cloisters and Fountain Court disability, gender and race, and describes particularly can be wet underfoot from Members who need to come with a carer or how we aim to promote equality and condensation even though it is under cover. essential companion should advise the ticket diversity in everything we do. It can be Please be aware that we have steep slopes offi ce staff when purchasing membership found on our website: and drops from height in some of and they will add ‘plus carer’ to your card. www.hrp.org.uk/aboutus/whoweare/diversity our gardens. If you have any questions please call the Membership Offi ce on 0844 482 7788.

Contact us Dogs Hampton Court Palace Surrey KT8 9AU All recognised assistance dogs are welcome England at Hampton Court Palace. Non-assistance Email: [email protected] dogs may only visit the informal gardens and should be kept on a short lead. Telephone: +44 (0)20 3166 6000 Typetalk/text relay users should call 18001 020 3166 6000 (09.00 to 17.00 GMT)

Visit our website for more information: www.hrp.org.uk/HamptonCourtPalace/planyourvisit/disabledaccess

2 3 How to get to us… Public transport Parking Toilets

Hampton Court Palace is in Travelcard Zone 6. Palace car park (on site)

Trains run directly from London Waterloo We have 200 car parking spaces, nine of There are accessible toilets in the following to Hampton Court station, 200 metres which are disabled parking spaces for blue areas: the palace, the gardens, the Tiltyard away from the palace entrance. The station badge holders. They are available on a fi rst- Café and the Magic Garden. concourse is step-free and includes toilets. come, fi rst-served basis to palace visitors. The nearest toilets to the car park and the Buses from Kingston, Richmond and Surrey Parking is currently free for blue badge ticket offi ce are behind the car park exit by run past Hampton Court Palace and many holders when parked in the disabled bays. the Kitchen Garden. They are 100 metres of the bus stops are close by. Routes 111, Parking in all other bays is chargeable at away from the ticket offi ce. 216, 411 and R68 accept Oyster Cards, an hourly rate with payment on exit. Once inside the palace, the nearest toilets Travelcards, contactless payment and Minibuses can only park onsite if they fi t in are in the cloister on the right hand side of Freedom Passes; the 461 and 513 generally a car parking space; alternative parking is Base Court, the fi rst courtyard beyond the do not. Some buses have wheelchair access available in the Hampton Court Green car main entrance. depending on space. & coach park. Please see the ‘Information for families’ River boats run in the summer months only Hampton Court Green car & coach park section of this guide for baby-changing from Westminster (Westminster Passenger (500 metres from the palace entrance) facilities. We have no adult-changing facilities. Services; the journey can take up to 4 hours), Richmond and Kingston (Turks Launches; There are an additional 150 car parking journey time 45-90 minutes). Visitors with spaces on Hampton Court Green chargeable access needs should be aware that the piers at an hourly rate with payment on arrival. at Hampton Court Palace are fi xed and so do not ride up and down with river water levels. Minibuses should park in the coach bays if Refreshments There are also either slopes or a number of they are too large to fi t into a car bay. There steps to get to and from them. are nine spaces for coaches, suitable for 50-seater coaches. Parking is free There are two catering outlets: the Privy for coaches. Kitchen Coffee Shop inside the palace and the Tiltyard Café in the gardens. Both are Hampton Court station (200 metres from self-service. Gluten free food is available on the palace entrance) a fi rst come, fi rst served basis but the cafés Car and coach parking is available at will try and cater with available ingredients Hampton Court station. Please contact if requested. South West Trains or check at the station The Tiltyard Café is larger, has a wider range for prices. of food and also has level access. Wheelchair users can get to the seating area of the Privy If visitors need to bring their own diet- Kitchen via the café exit. specifi c or special food they are welcome to sit in our cafés if they make a food and/or During the summer, there is an additional drink purchase as the seats are reserved for Drop-off or collection waiter-service café off Fountain Court. There café patrons. are also ice cream carts around the gardens and a small food and drinks kiosk in the The gardens can be used for picnics at any Please note that there are no drop-off or Magic Garden where there is also free time. There are wet weather options, for use collection points outside the entrances to access to drinking water to fi ll visitors’ at weekends and in the school holidays only, the palace or the gardens for coaches. own containers. inside the palace off Base Court and in the The nearest is at the station. Taxis may Barrack Block schools’ lunchrooms (next to drop off by the ticket offi ce. the palace car park).

4 5 Information for Mobility Wheelchairs Deaf/hard of families hearing visitors Hampton Court Palace is very large! Visitors Manual wheelchairs for use within Hampton wishing to see all of the interiors and a bit of Court Palace are available from the entrance Pushchairs and buggies can be taken around the gardens will travel over two miles. Please on a fi rst come, fi rst served basis. We have All the coloured areas on the palace map are the palace; please speak to a warder if you wear comfortable shoes! no staff or volunteers available to help push open to visitors. wish to use the lift. manual wheelchairs. Single-person mobility It is an historic building so much of the palace Induction loops can be found near tills scooters for visitors to use in the palace A buggy park and left luggage facility is has uneven surfaces, either smooth and well- at all ticket sales points, in the shops and gardens only are also available from the available off Clock Court if you don’t want worn or cobbled. There is gravel on some of cafés, and in Business Reception. The multi- same place on the same basis. Neither can to take the buggy around with you. the paths in the formal gardens which may be language audio guides that are available be booked in advance. diffi cult for wheelchair users. from the Information Centre can be used It is adjacent to the unsupervised ‘Family Wheelchairs are loaned at visitors’ own risk with hearing aids that have a T-switch. Room’ for under 5’s and their families/carers. Inside the palace there are a number of and are not for use outside the palace and its The audio tour scripts in English are also It contains play items to keep younger staircases but many are shallow, having been gardens. Visitors may use their own mobility available to take around. members of the family happy. All items built for King William III who was asthmatic. scooters in both the palace and the gardens must remain in the Family Room. Some seating, predominantly window seats, is Copies of the guidebook can be borrowed although please note that there is limited available in most rooms. from the Information Centre in Base Court access for mobility scooters in the Maze and There are baby-changing facilities in the for the duration of your visit. toilets off Base Court, Fountain Court and There is a staff-operated lift to the fi rst fl oor in some areas of the palace. in the Tiltyard Café. The Mother & Baby for visitors unable to climb stairs. It is 188 cms Most fi lms that have audio have subtitles – Room off the ladies’ toilets off Base Court (74 inches) deep by 127 cms (50 inches) wide the exception is ‘The Baroque Story’ where contains bottle-warming facilities as well as and the door is 90 cms (35 inches). Should the transcript is available instead. changing mats. this one be out of order, we have a second lift Regular, monthly, British Sign Language which is 109 cms (43 inches) deep by 130 cms Our guide for families with children on the tours and/or presentations are available with (51 inches) wide and the door is 78 cms (31 autism spectrum can be downloaded from our Institute of Tourist Guiding qualifi ed inches). Please speak to a member of staff at our website. BSL-using Deaf Guide and BSL interpreter. the East Gate if you wish to use the lift. During winter months places need to be The only part of the visitor route which does pre-booked, but during the summer no pre- not have step-free access is ‘Young Henry booking is required. Please see our website Left luggage VIII’s Story’ and a virtual tour is available in for dates and booking details. the Information Centre. facilities Some general fi lms about visiting Hampton During the summer months a horse-drawn Court Palace are available in BSL on carriage takes visitors around the Great A battery-assisted wheelchair is available our website. Fountain Garden. There is an additional fee to hire for two-hour specifi ed tours of There is a left luggage facility with the for this – it is not included in admission tickets the palace; it is not suitable for use in the buggy park off Clock Court. It contains or membership. A staff-operated manual gardens. These palace tours are delivered by lockers that can take hand baggage and platform lift (109 cms x 130 cms [43 inches x volunteers who must operate the wheelchair small rucksacks. 51 inches] with a door of 78 cms [31 inches]) at all times. There is a small charge for this A £1 coin is required to access the lockers is available for wheelchair users on the 11:00 service which must be pre-booked a few which will be returned when you collect ride; please be at the East Gate by 10:55 if you weeks in advance. Please see our website for your belongings. need to use the platform lift. The carriage has more information about the tours available space for only one wheelchair. and to download the booking form. For evacuation purposes, due to the size of the refuge areas, only six wheelchairs are allowed on the fi rst fl oor at any one time. We may, therefore, have to alter the route of your tour slightly if the lift is briefl y unavailable.

6 7 Blind/partially sighted visitors Quiet spaces Staff

For conservation reasons, many of the Hampton Court Palace is large and can All our staff and volunteers are happy to rooms inside the palace are dark. Please contain a lot of visitors without feeling help you – please ask. allow suffi cient time for your eyes to adjust, crowded. It is normally busier during the They are unable to assist with pushing particularly when using stairs. summer months. Areas further away from manual wheelchairs around - either ours or the entrance will be quieter for longer Some external surfaces may be slippery, yours - but can advise on smoother routes especially when wet. Please be aware that Visitors can also relax in over 60 acres of and what can be touched. Only our trained we have steep slopes and drops from height volunteers may operate the battery-assisted in some of our gardens. beautiful gardens, admiring the sparkling fountains, glorious displays of over 200,000 wheelchair that can be pre-booked. Audio tours in English are available in seasonal fl owering bulbs, herbaceous plants Staff can be identifi ed by their uniforms: red versions designed for visitors with partial and kitchen garden produce. Behind the sight. Please request them when collecting coats or waistcoats for the State Apartment palace gardens is 750 acres of tranquil your audio tours. The audio equipment is Warders, black and red waistcoats and used like a telephone and comes with a deer park with ponds and other waterways, jackets for the ticket staff, blue shirts for neck strap. It also has a very small attracting a wide range of birds. The long the shop and cafe staff. Volunteers wear screen that shows static pictures of Special tours avenues give views across Home Park to red sashes. the rooms described. and away from the palace. A First Aider is on duty every day. If you Braille guidebooks can be borrowed for the and/or events There are a number of places within the require their help please contact any of the duration of your visit from the Information gardens and park that afford peace and staff or volunteers who will call for the First Centre in Base Court. Braille information quiet, even on busy days. However, as there Aider to come and assist you. is also available in the ‘Young Henry VIII’ The palace organises a wide range of is no direct link between the gardens and the exhibition and in the Great Hall. Please ask In the event of an evacuation, please follow daytime and evening events throughout the park this may mean a long walk. the instructions of the staff. a warder if you wish to use them. year, including exhibitions, special activities, Returnable large print folders are available tours, talks and live performances. Many The Family Room, next to the buggy park in all exhibition spaces and in the Council are included in the price of admission – for and left luggage lockers off Clock Court, Chamber, although much of the written example, our costumed interpreters who is also a potential quiet space and may be interpretation available is in a large font. give dramatic presentations of some of the suitable for children on the autistic spectrum historic events that happened at Hampton Artefacts on open display may be handled even if it is also being used by toddlers. Court. Some, particularly evening events, as they are replicas. Most replicas can be It has soft toys and bean bags and so is a have an additional cost and separate tickets found in Henry VIII’s Kitchens and Henry good place to let off a bit of steam, whether must be purchased. VIII’s Apartments. Please do not attempt it is busy or quiet, but please note that it is to touch anything behind a barrier. Object Reasonable additional arrangements can be popular with families with a child under 5. handling sessions are sometimes available made for attendees with additional needs as for all visitors. long as we know in advance. For example, On our website we have a specifi c guide for if a wheelchair user books onto a Ghost families with a child on the autism spectrum A smell map is available at the start of the Tour an extra member of staff is required to and an easy-read guide to visiting Hampton Georgian Story. This is a ‘scratch and sniff’ assist with the lift, and British Sign Language Court Palace for all visitors who may prefer plan of the route with smells appropriate to interpreters have to be booked weeks in pictorial information. the various rooms. advance to facilitate any deaf attendees. An escorted description service, which can Please help us to help you by giving us include some object handling, for blind or enough notice and as much information as partially-sighted visitors is available. possible about any additional requirements It must be booked a minimum of 14 days so that we can provide the best service. in advance to ensure the availability of Tickets for many of our special events trained volunteers. sell out very quickly so please book Our costumed interpreters are willing to let tickets as soon as possible and then visitors feel their costumes when they are arrange access immediately afterwards wandering around the courtyards – but be to avoid disappointment. careful to ask permission fi rst, especially of King Henry VIII!

8 9 There are places to sit on most routes Stairs to ground floor Using the floor plans Route distances are a guide only William III’s Apartments 10+5+10 Handrail RHS (1689–1702) on the way down Access key Key Slope down Very low light to Orangery The Great Ramp or slope Information Best route for Centre & wheelchair users Bed Chamber Audio guides Garden Shop (ramped access) 300 401 Buggy park Dotted lines – bag store & Wheelchair users will Light levels Wheelchair store. A limited number of wheelchairs family room go against the visitor increase as you

flow to begin or exit Orangery and motorised scooters are available to borrow Temporary exhibitions area go through and The a route then decrease Smooth Accessible toilet marble floor Privy Maze on leaving the Chamber Orangery Accessible lift Picnic area (weekends only) (please ask a warder in a red coat for access) Privy Kitchen Café Slope up to Cobbled and uneven surface Shops Private Drawing Room ‘The Baroque Story’ Wooden floor with Smooth or polished surface exhibition ‘carpet path’ Tiltyard Café Ground First Levels of light variable Fountain Court Café floor King’s floor (Open summer season only) 130m Guard 110m Handrail Accessible toilet (Route distance) Chamber (Route distance)

Steps Baby change Female toilet Sound interpretation 8+9+8+8 Handrail RHS To Young Male toilet on the way up Henry VIII’s Story via 3 steps Silent area / no sound interpretation Level access route Variable light in stairwell on No photography Interpretative film leaving the Colonnade Stairs

Crown Royal Pew light Serving levels variable Place Henry VIII’s Henry VIII’s 1 step down Slope down No photography to Servery to Servery Apartments of Henry VIII’s Crown Kitchens Level access route

Council FIRE (1509–1547) (1509–1547) Chamber Great Kitchen

600 200 101 4 video units: 100 201 spoken debate 2 steps with sound, Slight slope to narrow 2 steps up, 1 small to Scullery Court subtitles and viewing area step down, of (Education Route only) transcripts variable height

Floors slope Magnifying mirror to Great towards centre Slope down from see ceiling decoration Watching of room for Fish Court into Chamber drainage kitchen 2 steps up (no handrail) Slope up 1 step up to window Fish Court

Horn Table with replica Outside area Paving with central 4 steps up with Room vessels drainage gully handrail RHS as you go up Slopes up 1 step up to dais Sounds of Great to dais bubbling and Dark on entry Hall fire crackling to route. 22 steps with centre 1 step down handrail for all steps and side handrails Chopping for majority of steps Slope up into sounds 1 step down Fish Court into Buttery 130m (Route distance) Tactile replica of Katherine 200m Slope up from Enter here of Aragon pomegranate Buttery (Route distance) courtyard stonework on archway Start from above buttery entrance Base Court Outside area Sound of horses’ hooves in the archway behind 10 Sound and Cobbles 11 subtitles Exit into gardens Large Light Mantegna’s Cumberland Closet Triumphs of Art Gallery • (Art 1500–1900) Caesar Level access route (Painted 1485–1506) Large print guide to gallery *Transcripts x 3 for the Discover magnificent works audio benches (each has • from the Royal Collection Explore one of the most different information) including paintings by important sets of paintings Paintings and art gallery Rembrandt, Holbein, in the Royal Collection. • generally well lit van Dyck and Canaletto.

170m Wolsey (Route distance) Closet Audio*– spoken discussion One step up from cloister 5 sets of heavy doors Light levels consistent • • in most rooms, but focussed on artworks not the room Flat railed passage- No sound in way through • Art Gallery apartment at ground floor Enter and exit from cloister Enter via gardens here via Queen’s Small step There are 2 small steps at the Staircase entrance when coming from the 9+11+11 steps 140m cloister. Wheelchair users may (Route distance) prefer to enter via the south gardens and the Great Vine. Cloister

Music, applause, voices Music at far end and variable Georgian Story Static headless talking, sounds of gambling light levels. Lower light levels (1714–1732) mannequins especially at the far end One step up to exit (3 more steps up to William III’s Apartments if using Queen’s Young Henry VIII’s wheelchair access route) Gallery Handrail round Both doorways central table Story quite dark display (1509–1547) 2+13+2+6 steps; Main handrail LHS as you Short, steep, ramp go down. Then 1 step down up and down into Stone Passage. 500 Slight slope with raised lip Whispered voice on staircase. Light to dark Stairs down to ground floor & Fountain Court (12+12+2 steps; 2 steps and then Tactile information main handrail on RHS as you go down) 18 spiral stairs handrails in a clockwise direction up to Projected images on wall the first floor (no subtitles / spoken words (handrail LHS as with background music) you go up and rope on RHS) Audio incorporated into the benches by the windows. Fireplace Battle sound effects sound of accompany the touchscreens crackling about the paintings wood as it burns

Both doorways have slope Music on up from larger room into Queen’s Staircase this smaller room staircase / landing for up to first floor 9+11+11 steps. Film with music; exhibition Main handrail on RHS as you go 130m no spoken words up after first 9 steps Start from (Route distance) and no subtitles Base Court Heavy door (Thin rail on LHS as you go up 1 step down into at bottom of adjacent to all the stairs) 220m small courtyard Queen’s Staircase (Route distance)

12 13 ‘What to do in …’ The Magic Garden

Our friendly staff in the Information Centre The Magic Garden is just beyond the Kitchen Whilst every effort has been made to make off Base Court can assist you in planning Garden. An admission ticket is required the site as accessible as possible – e.g. your time. However, here are some possible to enter; it is included in palace admission there is a wheelchair friendly path into the ideas to help you get the most out of your tickets and membership but a separate amphitheatre and another leading up the visit to the palace if you only have ... Magic Garden & Maze ticket is available for mound – there are some areas, such as those who don’t have palace tickets the aerial walkways and some of the wild or membership. wood paths, that are not accessible to 1 hour – the Tudor experience wheelchair users. The Magic Garden is aimed at children of • Henry VIII’s Apartments and all ages and we actively encourage families, Children are encouraged to challenge his Crown (20 mins) friends and carers to play together. The themselves so there are a number of areas • The Tudor Kitchens (20 mins) wide variety of different play experiences on that young children or those with additional • *Young Henry VIII’s Story (20 mins) offer means there is something for all but we needs may fi nd daunting. Please take care in consider our main age group for children to these areas especially if balance is an issue. 1 hour – the Baroque experience If you are staying longer, be 2 to 13 years old. There is plenty of seating and a small café • William III’s Apartments (35 mins) don’t miss: It takes its inspiration from the fairy-tale- and toilets, including an accessible toilet, • Watch the Baroque Story fi lm (15 mins) • Mantegna’s ‘Triumphs of Caesar’ like quality of the Tudor Palace. There are inside the garden. However, the Tiltyard Café • The Georgian Chocolate Kitchens • The Formal Gardens and the towers with spiral staircases, enclosed and a larger set of toilets are both nearby (10 mins) Great Vine (limited mobility slides, a fi reman’s pole, a secret grotto and and ticket holders can come and go as often scooter access in viewing area) an amphitheatre. Our play areas are all fun, as they wish during opening hours. challenging and exciting. 2 hours • The Magic Garden • Henry VIII’s Apartments and • The Hampton Court Maze Astroturf, or artifi cial grass, is used to cover There are places designed to provide some his Crown (30 mins) (limited mobility scooter access) the amphitheatre and the mound (the high tranquillity for those who need it. However, • The Tudor Kitchens (20 mins) • The Kitchen Garden point of the garden). Please note that there please be aware that, although fairly big, • Chapel Court and/or the is a potential issue with artifi cial grass, there will be areas of congestion on busy days, especially in the summer holidays, so Chapel Royal (10 mins) Don’t forget that you can come and go cochlear implants and static so users should be prepared for crowds. If required, queue between the palace and the gardens with consult the manufacturer of their device for • *Young Henry VIII’s Story (20 mins) management systems will be in place. your palace ticket – you can return to do specifi c advice if they are concerned. • William III’s Apartments (15 mins) other areas inside the building on the same There are some shady areas but on very • The Georgian Story (25 mins) day or, if you are a member, over the course sunny days these are few and far between. of a year. Just show your admission ticket/ Please protect anyone who is sensitive with membership card each time you enter the 3 hours hats and sun-cream. There is a water play palace or Magic Garden and Maze. • Henry VIII’s Apartments area if people do need to cool off – but bear and his Crown (35 mins) in mind that this will mean they get wet! • The Tudor Kitchens (20 mins) *A virtual tour of ‘Young Henry VIII’s Story’ is available in the Information Centre All the play equipment is adult-proof. • Chapel Court and/or the if required. Adults are encouraged to play with their Chapel Royal (10 mins) children and disabled adults are welcome • *Young Henry VIII’s Story (25 mins) to participate as much or as little as they • The Baroque Story fi lm (15 mins) wish. All children under the age of 16 will • William III’s Apartments (35 mins) need to be supervised by an adult and, as with the rest of the palace, we will not allow • The Georgian Chocolate unsupervised children into the Magic Garden. Kitchens (10 mins) • The Georgian Story (30 mins)

14 15 20th Century The Garden The Great Wilderness Royal Tennis Fountain Garden Court Home Maze Park The Tiltyard

The Magic Garden The Privy Garden

Kitchen Garden River Thames The Great Vine The Pond Gardens Rose The Lower Orangery The Banqueting The Knot Garden Garden and Terrace House Garden