Management Report Summary SOCIAL REPORT 2009, 2010, 2011, 2012 and 2013 2009 Establishment of upa LOCAL MEDICAL EMERGENCY UNIT 2010 The The Opening of PADI Opening of esf (HOME CARE 3 (FAMILY HEALTH 4 SERVICES FOR FAMILY HEALTH STRATEGY) upas SENIORS) AGREEMENT (LOCAL EMERGENCY AGREEMENT CLINICS AP 5.1 and 5.2 UNITs) 2011 The The ESF (family Opening of health strategy) is The esf implemented in (FAMILY HEALTH 9 pse (Health Program STRATEGY) FAMILY HEALTH 6 AGREEMENT at Schools) CLINICS healthcare Agreement AP 4.0 centres 2012 Opening of 7 FAMILY HEALTH CLINICS Introduction ach year, IABAS moves forward to reach high level of excellence in public health care services. Our mission is to work together with Rio’s E health authorities to ensure excellency and care of patients, prevent diseases and integrate services to ensure the well-being of the population of 4 YEARS Rio de Janeiro at the Family Health Clinics and Local Medical Emergency Units of management, (UPA – Unidade de Pronto Atendimento), and through the Home Care Services since 12/2009 for Seniors (PADI – Programa de Atenção Domiciliar do Idoso) program and the Health Program at Schools (PSE – Programa de Saúde nas Escolas). There were many achievements in 2013. We opened new Family Health Clinics 4.145 (four in January and three in July), and the City Health Centres (CMS – Centros employees Municipais de Saúde) were renovated or altered, for improved and more humanised health care services to all users. Since 2009, when we took over the management an important percentage of the city’s health care centres, more than OVER three million people have had access to quality heath care services. 7,000,000 By investing in sustainability, we implemented a waste management system at consultations the Family Health Clinics and the Local Medical Emergency Units (UPAs), and an energy, water and paper. We have been doing our part to preserve the environment and ensure a better future to the planet. As these achievements were only possible with the effort of everyone working at IABAS, we have again invested in training our staff, allowing for the professional education that we will be able to ensure that the staff has the technical skills needed to provide each time better health care services to the population of Rio de Janeiro. With planned actions and working in an ethical and transparent manner, our next step is to exceed contract goals. We are aware of the challenges; however, our willingness to show more and more dignity and respect towards our users is what motivates us. 2 | Management Report - Summary | 2009, 2010, 2011, 2012 and 2013 (Copyright. Copying not allowed without IABAS authorisation) Introduction ESF - Family Health Strategy ach year, IABAS moves forward to reach high level of excellence in n the Family Health Strategy public health care services. Our mission is to work together with Rio’s program, the health care providers E health authorities to ensure excellency and care of patients, prevent I work on promoting, preventing, and diseases and integrate services to ensure the well-being of the population of 4 YEARS bettering the health of patients. Rio de Janeiro at the Family Health Clinics and Local Medical Emergency Units of management, (UPA – Unidade de Pronto Atendimento), and through the Home Care Services since 12/2009 Family members are assisted by a for Seniors (PADI – Programa de Atenção Domiciliar do Idoso) program and the cross-functional health care team, which Health Program at Schools (PSE – Programa de Saúde nas Escolas). is comprised of physicians, nurses and dentists, and have access to the health There were many achievements in 2013. We opened new Family Health Clinics 4.145 care initiatives and services that will (four in January and three in July), and the City Health Centres (CMS – Centros employees meet the needs of the family. Municipais de Saúde) were renovated or altered, for improved and more humanised health care services to all users. Since 2009, when we took over the management an important percentage of the city’s health care centres, more than OVER three million people have had access to quality heath care services. 7,000,000 PROGRAMMATIC AREAS (AP) COVERED BY IABAS By investing in sustainability, we implemented a waste management system at consultations the Family Health Clinics and the Local Medical Emergency Units (UPAs), and an energy, water and CITY OF RIO DE JANEIRO paper. We have been doing our part to preserve the environment and ensure a better future to the planet. AP 3.1 AP 3.3 As these achievements were only possible with the effort of everyone working at AP 5.1 IABAS, we have again invested in training our staff, allowing for the professional AP 3.2 education that AP 5.3 AP 1 we will be able to ensure that the staff has the technical skills needed to provide each time better health care services to the population of Rio de Janeiro. AP 5.2 AP 2.2 AP 4.0 AP 2.1 With planned actions and working in an ethical and transparent manner, our next step is to exceed contract goals. We are aware of the challenges; however, our willingness to show more and more dignity and respect towards our users is what motivates us. Programmatic Area 4.0 Programmatic Area 5.1 Programmatic Area 5.2 Covers the following suburbs: Covers the following suburbs: Covers the following suburbs: Jacarepaguá, Anil, Gardênia Deodoro, Vila Militar, Campo Santíssimo, Campo Grande, Azul, Cidade de Deus, Curicica, dos Afonsos, Jardim Sulacap, Senador Vasconcelos, Inhoaíba, Freguesia (Jacarepaguá), Magalhães Bastos, Realengo, Cosmos, Guaratiba, Barra de Pechincha, Taquara, Tanque, Padre Miguel, Bangu, Gericinó, Guaratiba, Pedra de Guaratiba. Praça Seca, Vila Valqueire, Joá, Senador Camará. Itanhangá, Barra da Tijuca, Camorim, Vargem Pequena, Vargem Grande, Recreio dos Bandeirantes, Grumari. 2 | Management Report - Summary | 2009, 2010, 2011, 2012 and 2013 (Copyright. Copying not allowed without IABAS authorisation) (Copyright. Copying not allowed without IABAS authorisation) | Management Report - Summary | 2009, 2010, 2011, 2012 and 2013 3 ESF - Family Health Strategy Family health - prog. area 4.0 Family health - prog. area 5.1 COVERED SUBURBS COVERED SUBURBS Jacarepaguá, Anil, over Deodoro, Vila Militar, over Gardênia Azul, Cidade de Campos dos Afonsos, Deus, Curicica, Freguesia, 200,000 Jardim Sulacap, Magalhães 450,000 Pechincha, Taquara, Tanque, Bastos, Realengo, Padre Praça Seca, Vila Valqueire, Joá, consultations Miguel, Bangu, Gericinó, consultations in 3 years in 4 years Itanhangá, Barra da Tijuca, Senador Camará Camorim, Vargem Pequena, Vargem Grande, Recreio dos Bandeirantes and Grumari. Magalhães Gericinó Bastos Vila Cidade de Deus Realengo Militar Bangu Deodoro Tanque Campo dos Senador Afonsos Camará Recreio dos Bandeirantes Sulacap Padre Miguel Family health Family health coverage coverage 19.8 9% 54.41% 22.51% 2.90% 2010 2013 2010 2013 Source: VITACARE Electronic Medical Records (PEP VITACARE). Source: PEP VITACARE. Total medical Total medical consultations consultations 208.684 495.839 74,472 6,244 2010 2013 2010 2013 Source: PEP VITACARE. Source: PEP VITACARE. 4 | Management Report - Summary | 2009, 2010, 2011, 2012 and 2013 (Copyright. Copying not allowed without IABAS authorisation) ESF - Family Health Strategy Family health - prog. area 4.0 Family health - prog. area 5.1 Family health - prog. area 5.2 COVERED SUBURBS COVERED SUBURBS COVERED SUBURBS Jacarepaguá, Anil, over Deodoro, Vila Militar, over Santíssimo, Campo Grande, over Gardênia Azul, Cidade de Campos dos Afonsos, Senador Vasconcelos, Deus, Curicica, Freguesia, 200,000 Jardim Sulacap, Magalhães 450,000 Inhoaíba, Cosmos, 650,000 Pechincha, Taquara, Tanque, Bastos, Realengo, Padre Guaratiba, Barra de Guaratiba, Praça Seca, Vila Valqueire, Joá, consultations Miguel, Bangu, Gericinó, consultations Pedra de Guaratiba. consultations in 3 years in 4 years in 4 years Itanhangá, Barra da Tijuca, Senador Camará Camorim, Vargem Pequena, Vargem Grande, Recreio dos Campo Bandeirantes and Grumari. Magalhães Grande Gericinó Bastos Vila Santíssimo Cidade de Deus Realengo Militar Senador Vasconcelos Bangu Deodoro Tanque Inhoaíba Cosmos Campo dos Senador Afonsos Camará Guaratiba Pedra de Guaratiba Recreio dos Bandeirantes Sulacap Padre Miguel Barra de Guaratiba Family health Family health Family health coverage coverage coverage 19.8 9% 58.99% 54.41% 42.60% 22.51% 2.90% 2010 2013 2010 2013 2010 2013 Source: VITACARE Electronic Medical Records (PEP VITACARE). Source: PEP VITACARE. Source: PEP VITACARE. Total medical Total medical Total medical consultations consultations consultations 208.684 495.839 676.132 74,472 79,399 6,244 2010 2013 2010 2013 2010 2013 Source: PEP VITACARE. Source: PEP VITACARE. Source: PEP VITACARE. 4 | Management Report - Summary | 2009, 2010, 2011, 2012 and 2013 (Copyright. Copying not allowed without IABAS authorisation) (Copyright. Copying not allowed without IABAS authorisation) | Management Report - Summary | 2009, 2010, 2011, 2012 and 2013 5 ESF - Family Health Strategy Fitness centre Fitness centres were opened in 33 heath care centres administered by IABAS. The is to provide the population of Rio with a space where they can have a regular gym practice, which will lead to increased health and well- being. There are skilled physical educators at all times to guide and support users, and some of the Family Health Clinics have sessions for seniors. Units equipped with a fitness centre 4.0 5.1 5.2 CF Prof. Maury Alves de Pinho Policlínica Manoel Guilherme CMS Dr. Mario Rodrigues Cid CF Padre José de Azevedo Tiúba da Silveira Filho CMS Prof. Manoel de Abreu CF Otto Alves de Carvalho CMS Athayde José da Fonseca CMS Belizário Penna CMS Harvey Ribeiro de Souza Filho CMS Dr. Henrique Monat CMS Edgar Magalhães Gomes CMS Sylvio Barbosa CAPS Profeta Gentileza CMS Prof. Masao Goto CMS Alvimar de Carvalho CMS Waldyr Franco CF Dr. Hans Jurgen Fernando Dohmann CMS Eithel Pinheiro CF Alkindar Soares Pereira CF Olímpia Esteves CF Agenor de Miranda Araújo Neto (Cazuza) CF Kelly Cristina de Sá CMS Mário Vitor de Assis CF Pe John Cribbin CMS Adão Pereira Nunes CF Mario Dias Alencar CMS Vila do Céu CF Antonio Gonçalves da Silva CF José de Paula Lopes Pontes CF Rosino Baccarini CMS Dr.