Operation Columbus – International Students Good Practice Manual

Reference No. P24:2014

Implementation date 24th December 2014

Version Number 1.1

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Linked documents Reference No: Name. Hate Crime and Incident Investigations Policy and Standard P04:2011 Operating Procedures P15:2011 ASB Policy and Procedure

P45:2013 Regional Interpreters Procedure

P02:2013 Out of Court Disposals Policy and Procedures

Suitable for Publication Introduction Section Yes / No Good Practice Section Yes / No

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PRINTED VERSIONS SHOULD NOT BE RELIED UPON. THE MOST UP TO DATE VERSION CAN BE FOUND ON THE FORCE INTRANET POLICIES SITE.

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Table of Contents

Chief Constable’s Foreword ...... 1

1 Introduction ...... 2 1.1 Policing Dorset ...... 2 1.2 Our Visions and Values ...... 2 1.3 People, Confidence and Equality ...... 3

2 Standards ...... 4 2.1 Legal Basis ...... 4 2.2 People, Confidence and Equality Impact Assessment ...... 4 2.3 Monitoring / Feedback ...... 4

3 Good Practice ...... 6 3.1 Prior to Arrival ...... 6 3.1.1 Host Families ...... 6 3.1.2 Local Authorities ...... 6 3.2 On Arrival ...... 7 3.2.1 Welcome Meetings ...... 7 3.2.2 Ways to help Dorset Police ...... 8 3.2.3 Travel Safe ...... 9 3.3 International Students ...... 9 3.3.1 As Victims of Crime ...... 9 3.3.2 As Offenders ...... 9 3.4 Student Accommodation and Host Families ...... 10 3.4.1 Host Family Details ...... 11 3.4.2 Information for Host Families ...... 11 3.4.3 Information for Students ...... 12 3.4.3 Departure Questionnaire ...... 12 3.5 Hate Crimes and Incidents ...... 13 3.5.1 How to report hate incidents and crimes ...... 14 3.5.2 Third Party Reporting ...... 14 3.5.3 Online Reporting ...... 14 3.5.4 Racially aggravated offences ...... 14 3.6 Stop and Search ...... 15 3.7 Honour Based Violence, Forced Marriage and Female Genital Mutilation ...... 15 3.8 Domestic Abuse ...... 17 3.9 Safeguarding ...... 17 3.10 Safe Schools and Communities Team ...... 18

4 Consultation and Authorisation ...... 19 4.1 Consultation ...... 19 4.2 Authorisation of this version ...... 19

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5 Version Control ...... 19 5.1 Review ...... 19 5.2 Version History ...... 19 5.3 Related Forms ...... 20 5.4 Document History ...... 20

Appendix 1 - Useful Contacts ...... 21

Appendix 2 - Definitions ...... 24

Appendix 3 - Example code of conduct for international students ...... 25

Appendix 4 - Example code of conduct for host families ...... 27

Appendix 5 - Student Safety Guide ...... 28

Operation Columbus – International Students Good Practice Manual P24:2014 v1.1 Chief Constable’s Foreword

The beautiful County of Dorset has, for many years, played host to students from all over the world, who visit to sample British life and to gain a better understanding of the English language.

Dorset has a wide variety of exciting opportunities to offer, which no doubt enhances the learning experience and allows students to enjoy the hospitality of local people in an atmosphere of friendship and understanding.

Sadly, visiting from afar can increase the vulnerability of our international guests and, on rare occasions, a small minority may become the victims of verbal or even physical abuse during their stay. Much is already in place to combat such incidents and although we remain focused on the safety of all there is more work to be done.

Together with our partners, we will always robustly confront such unacceptable behaviour with a united approach, so that the wellbeing of our visitors is maximised. By doing so we aim to ensure they are able to enjoy their stay in Dorset, gaining as much as possible from their experience.

Dorset is already regarded as one of the safest Counties in the United Kingdom and this booklet builds on the good work already in place to make Dorset an even safer place to live, learn, work and visit.

Debbie Simpson Chief Constable

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1 Introduction

This document contains information and good practice relating to the preparation for and reception of international students.

Dorset is a very safe area with a low crime rate, but there is always a chance that visiting students could become involved in incidents of crime, which could lead to violence, injury, loss of, or damage to their property. This document aims to provide guidance on how to avoid such situations, and what to do in the rare event that it may occur. Its other aims are to provide examples of good practice that have worked in Dorset and elsewhere. It is designed to be a source of information and advice.

Language schools, colleges and service providers have a vital role to play in ensuring visiting international students are protected during their stay. As equal partners we will seek to harness their expertise in improving the strategy outlined in this document.

1.1 Policing Dorset

Dorset Police provide a 24 hour service and in an emergency can be contacted by dialling 999 from any telephone.

In non-emergency situations advice and assistance can be obtained by dialling: 101 to contact your nearest police station, Safer Neighbourhood Team, Equality Champion or the Safe Schools and Communities Team.

Dorset Police is committed to delivering a first class service to all people who visit, work and live in Dorset. The aim of Dorset Police is to work with the community to:

 Protect life and property  Prevent and detect offences  Preserve a peaceful society  Make them safer and feel safer

1.2 Our Visions and Values

Dorset Police is committed to the principles of “One Team, One Vision – A Safer Dorset for You”

Our strategic priority is to achieve two clear objectives:

 To make Dorset safer  To make Dorset feel safer

In doing this we will act in accordance with our values of:

 Integrity  Professionalism  Fairness and

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 Respect

National Decision Model

The National Decision Model (NDM) is the primary decision-making model used in Dorset Police. The NDM is inherently flexible and is applied to the development and review of all policy, procedure, strategy, project, plan or guidance. Understanding, using and measuring the NDM ensures that we are able to make ethical (see Code of Ethics), proportionate and defensible decisions in relation to policy, procedure, strategy, project, plan or guidance.

Code of Ethics

The Code of Ethics underpins every day policy, procedures, decision and action in policing today. The Code of Ethics is an everyday business consideration. This document has been developed with the Code of Ethics at the heart ensuring consideration of the 9 Policing principles and the 10 standards of professional behaviour. Monitoring is carried out through the Equality Impact Assessment process which has been designed to specifically include the Code of Ethics.

1.3 People, Confidence and Equality

This document seeks to achieve the priority to make Dorset feel safer by securing trust and confidence. Research identifies that this is achieved through delivering services which:

1. Address individual needs and expectations 2. Improve perceptions of order and community cohesion 3. Focus on community priorities 4. Demonstrate professionalism 5. Express Force values 6. Instil confidence in staff

This document also recognises that some people will be part of many communities defined by different characteristics. It is probable that all people share common needs and expectations whilst at the same time everyone is different.

Comprehensive consultation and surveying has identified a common need and expectation for communities in Dorset to be:-

 Listened to  Kept informed  Protected, and  Supported.

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2.1 Legal Basis

The Crime and Disorder Act 1998 requires the police and local authorities to work with the community, to establish local partnerships to reduce crime and disorder. Local authorities must consider the crime and disorder implications of their decisions. By working in partnership with other agencies and organisations we can solve problems and co-operate to ensure the reputation of Dorset continues to be maintained as a safe place to live, work and visit.

One of the fundamental provisions in the European Convention on Human Rights is Article 2, which states that everyone has a right to life. It also places on the public authorities a positive duty to protect life. Similarly Article 3 imposes a positive duty to prevent “inhuman or degrading treatment”.

In the exercise of their functions, the Force must consider the Equality Act 2010 and the Single Equality Duty, having due regard for the need to:

 Eliminate unlawful discrimination, harassment and victimisation and other conduct prohibited by the Act.

 Advance equality of opportunity between people who share a protected characteristic and those that do not which involves:

o Removing or minimising disadvantages suffered by people due to their protected characteristics. o Taking steps to meet the needs of people from protected groups where these are different from the needs of other people. o Encouraging people from protected groups to participate in public life or in other activities where their participation is disproportionately low.

 Foster good relations between people who share a protected characteristic and those who do not.

2.2 People, Confidence and Equality Impact Assessment

During the creation of this document, this business area is subject to an assessment process entitled “People, Confidence and Equality Impact Assessment (EIA)”. Its aim is to establish the impact of the business area on all people and to also ensure that it complies with the requirements imposed by a range of legislation.

2.3 Monitoring / Feedback

Dorset Police is committed to ensuring that our policies and working practices are working to achieve our priorities. To monitor performance and development in this area the Force engages in the following quality assurance processes:

 Audits and reviews.  Daily Management Meetings

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 People, Confidence and Equality Performance Report  People, Confidence and Equality Board  Hate Crime Tactical Group  Multi-agency working.

This document will be reviewed annually using the results from the above reviews to ensure compliance and necessitate changes to the document where required.

This document will be monitored by the People, Confidence and Equality Team, Corporate Development. Feedback relating to this policy can be made in writing or by e-mail to:

Feedback relating to this document can be made in writing or by e-mail to:

Address: Policy Co-ordinator, Corporate Development, Dorset Police Headquarters, Winfrith, Dorchester DT2 8DZ

E-mail: [email protected]

Telephone: 01305 223722

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3 Good Practice

Prior to the start of the ‘student season’ there is a lot of preparatory work that can be undertaken by local authorities, your organisation and police to ensure the students have a safe and pleasant stay whilst in this country. This will ensure each know their role and have given thought and time to the safety measures and procedures they should be implementing before the students’ arrival. It is important that all the key players fully understand their role and are aware of the safety guidelines and good practice contained in this document. The following notes are offered as a checklist to assist the various agencies with initiatives that they may wish to consider prior to the student season.

3.1 Prior to Arrival

3.1.1 Host Families

It is recommended that:

 Information packs are sent to parents and students prior to their arrival. This should include details of the organisation, the rules and regulations and the standard of behaviour required by the host families (see Appendix 4 for example code of conduct), organisation and the Police (see Appendix 3 for example code of conduct).

 Information within the pack should include an encouragement for parents to request information about the host families such as address, telephone numbers, who lives there, etc. and a pro forma information record to be completed by parents, which can be sent to the host families concerned. This should explain all of the parental requirements during their child’s stay, e.g. any special dietary requirements, whether their child is allowed to drink alcohol, or whether there are any restrictions as to the time of night they should be indoors.

 The Student Safety Guide (Appendix 5) can be sent to the students some weeks prior to their arrival in this country. It may also be worth reminding students to obtain suitable insurance for personal possessions, before travelling. Please note: a template of the Student Safety Leaflet is available, with words omitted, should you wish to produce your own translated copies. Please email: [email protected]

 A copy of the Student Safety Leaflet (Appendix 5) should also be given to the host families to enable them to reiterate the safety messages to the students.

 Consideration should also be given to accessing the relevant local authority Internet websites to gain information in relation to language schools, personal safety advice and associated issues with regards to visiting international students.

3.1.2 Local Authorities

It is recommended that local authorities will where practical:

 Involve their Community Safety Officer and Tourism and Leisure Department in working together to plan for and ensure the safety of international students.

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 Identify locations within the area that have been trouble spots in the past and whether action can be taken to design out environmental problems. Guidance and assistance can be obtained from the Police Crime Prevention Officer, who can be contacted via your local Safer Neighbourhood Team or by dialling 101.

 Monitor language school compliance with local regulations, fire inspections, safety standards etc, where applicable.

 Ensure transport policies cater for the impact that hundreds of international students will have on the transport infrastructure. Liaise with local transport providers and consider their timetables, contact numbers and possible arrangements for extra provisions at peak times.

 Consider how the Education Authority should address the impact that visiting students will have on local youth and other citizens and how they can be assisted with delivering a positive message within the school curriculum to reduce any friction that may occur between local and visiting students.

 Make arrangements for events that will integrate local youths and visiting international students within a learning environment. Many local authorities have already undertaken events and workshops, which have proved quite successful in reducing friction between the groups.

 Use the local authority Internet website to either advertise the safety messages contained within this manual, or cross reference to the Dorset Police website. The site contains safety details that may be required by the students or their parents prior to their arrival in this country.

3.2 On Arrival

Language Schools should review the information provided to students on arrival to ensure it is:

 Up to date

 Relevant

 Understandable

 Meeting their needs

3.2.1 Welcome Meetings

It is recommended that welcome meetings for students should be held in order to undertake the following actions:

 Deliver crime prevention information, supported by your local Safer Neighbourhood Team.

 Distribute and explain the Student Safety Guide.

 Give a brief explanation of the culture, Dos and Don’ts and how to contact the police and emergency services if needed.

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 Explain school policy on what will happen if offences are committed by students whilst in the United Kingdom (e.g. they may be required to leave the country).

 Explain that a message will be sent via the International Police Office (Interpol) at New Scotland Yard to the home police station as well as their parents’ address informing them of their activity, should they be found committing criminal offences.

 Consideration be given to developing a pro forma for students to record serial numbers and descriptions of any valuable property they have in their possession. (These can be collated within the individual schools.)

 Consideration to be given to developing a system of property marking for valuable items and the need to record it as above.

 Emphasise the United Kingdom’s law on possessing and taking drugs, alcohol, antisocial behaviour and carrying weapons in a public place, with special reference given to gas sprays, knives etc.

 Tell students not to leave unattended bags in public areas especially within public buildings, which may give rise to suspicion with regard to a suspect package / bag etc.

 Advise against carrying or withdrawing large amounts of cash.

 Advise students to report any incidents affecting them to their host family and / or the school.

3.2.2 Ways to help Dorset Police

 It would be advisable to inform your local police station of any large events you plan to hold.

 Make contact with the local police station if you get to hear of rumours of organised fights, incidents involving friction between local youths and your students, or concerns about host families.

 Where CCTV (Closed Circuit Television) is available, you should consider making the meeting / greeting points within ‘eyeshot’ range of these cameras. Notification of possible friction points between visiting students and local youths could also be sent to CCTV rooms by the language schools via fax message to the police control rooms or via the local police station.

 Monitor students’ use / abuse of alcohol and contact the local police station with information regarding any off-licences or pubs you suspect of supplying alcohol to underage students.

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3.2.3 Travel Safe

Dorset Police offers advice on safe travelling using public transport on the website: http://www.dorset.police.uk/Default.aspx?page=1566

3.3 International Students

3.3.1 As Victims of Crime

Whilst the number of crimes or violent incidents involving visiting students is very small, they tend to attract a lot of media interest and this can prompt adverse publicity, especially in the student’s home country. It is therefore important that all partners concerned work together to ensure that any such incidents are identified and investigated with measures being put into place to prevent any reoccurrence.

The care and welfare of the victim are paramount. Particular problems, such as language difficulties and the fact that the student is far from home, may be encountered.

Whilst Dorset Police and the Crown Prosecution Service will do all they can to ensure that any case involving an international student as a victim or witness is dealt with as quickly as possible, there may be occasions where it is vital to ask the student to return to the UK at a later date. It would be of great assistance if schools / colleges are able to assist with this process by arranging accommodation, perhaps with the same host family or helping with interim communication, ensuring a better chance of successful prosecution. This will, in turn, send a positive message to the media and the public that such incidents against international students will not be tolerated.

The responsibility of the Police Service is to assist schools / colleges in understanding the police role. An explanation of what we aim to achieve is set out as follows:

 The protection of life and property

 The maintenance of order

 The prevention and detection of crime

 The prosecution of offenders against the peace

3.3.2 As Offenders

From time to time visiting students will come to the attention of the police having committed criminal offences. These are mostly concerned with theft (especially shoplifting) and public order offences. However, occasionally some students are involved in more serious offences.

The police will record all allegations of crime and any students suspected will be treated equally and fairly in accordance with the provisions of the Police and Criminal Evidence Act 1984.

When a student has been arrested they will be taken to a custody suite at a nearby police station. The Custody Officer is responsible for detained persons’ welfare, to inform them of their rights and that they have had opportunity to exercise them. The Custody Officer will also ensure that detained persons do not stay in detention longer than is necessary.

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Following an investigation the Custody Officer will consider the evidence and either release without charge or consider police bail for that person to return to the police station at a later time and date, unless a caution or reprimand is preferred at this stage. The Crown Prosecution Service under their guidelines to the police will determine if a prosecution should be undertaken. If so, the detained person will be charged and unless the matter is very serious bailed to the court. The police can impose bail conditions, e.g. curfew, place of residence and non-association.

If a student is under 17 years, then an ‘Appropriate Adult’ will be required, who must be over 18 years old. Their role is to facilitate communication between students and the officers and ensure that the detained persons have understood the process and the rights available to them. If a student does not speak English sufficiently to understand what is being said, an Interpreter will be arranged.

If a student has been bailed (charged or not), then any school policy to return the child home, cannot be carried out until all considered proceedings have concluded.

Consideration should be given that some parents may not be at home during this period, however Dorset Police will send a letter to parents of any student dealt with by the court or receiving a Police Caution. The student’s local home Police Station will also be informed via the National Police Network (Interpol).

3.4 Student Accommodation and Host Families

The perceived problem with a small minority of host families being involved in vicarious aspects of criminal activity has in the past been made a subject of national media coverage. The police are fully committed to ensure the safety of international students and therefore support any moves nationally, which raise the awareness of this particular subject. This is a difficult area to target crime prevention activity, as it is only a small minority of host families that prey on the vulnerability of such students.

Dorset Police will offer advice to those organisations tasked with vetting families and ensuring the student’s safety. It is good practice to use the Criminal Records Bureau (CRB) for the vetting process. The following guidelines should be followed, whenever possible, before host families are accepted as suitable by the relevant organisations:

 A personal visit should always be made to the premises in order that an examination of the accommodation and amenities offered can be made.

 The host family should be spoken to in order to ascertain background information to ensure they are fully aware of the rules and conditions of the contract. They should also be made aware of any requirements that the student’s parents have, such as curfews or dietary needs to ensure that they are able to fulfil this commitment.

 The person undertaking the visit to the host family should feel comfortable with the home surroundings and circumstances and should ask themselves whether they themselves would put their own child or young relative into that household given the same circumstances.

 They should complete a pro forma containing the relevant details, (as shown in the chapter ‘Host families details’) and request the most suitable member of the host family to sign them as correct.

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 All payments to the host families should be made by Direct Debit or cheque to a reputable bank or building society account.

 The completed pro forma should include names and dates of birth of the hosts and their family and any other person residing in the premises. These details should be checked for accuracy by way of checking identification documents such as driving licences, passports, etc.

 The completed pro forma should be retained in a safe place for future reference.

3.4.1 Host Family Details

We suggest the following information be included on the pro forma used by your organisation to record the details of host families:

 Full names of all residents within the premises

 Dates of birth of all residents within the premises

 Details of the accommodation address

 Telephone numbers (including mobile numbers)

 Details of any vehicle registration number used by the residents at that address (Details of vehicle insurance may also be included, if it is intended that the student will be travelling with the host family in that vehicle, during any part of their stay.)

 Details of any bank account used for payment from the organisation

 Signature and date at the bottom of the form endorsing the information as correct

 It is strongly advised that the following warning be part of the pro forma / vetting form at a point before the member of the host family is required to sign. This warning will give a clear indication that the information has been recorded on the advice of the police:

‘If at any time there is a suspicion that a student may, in any way, be in danger of becoming a victim of crime, the police will be contacted and they will deal with this information accordingly.’

3.4.2 Information for Host Families

Guidance should be provided by the student organiser to host families. It should include information, which the company feels is suitable to ensure the safety of the student. Host families should also be asked to reiterate to the students the messages in the Student Safety Guide (Appendix 5).

Information given may also include agreed pick up points, details of emergency contact numbers and other useful information. This information must also set out the organisation’s standards and conditions and those required from the host families (see Appendix 4 - Example Code of Conduct for Host Families).

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3.4.3 Information for Students

It is recommended that students are provided with written information about how they should be treated and what they should expect from a host family (see Appendix 3 - Example Code of Conduct for International Students). Research has shown that students may be reluctant to report problems with their accommodation or host families. Therefore clear information should be given by the student organisation, as to what to do and who to tell within the organisation if at any time they feel at risk. It is important that students are made to feel safe about sharing any concerns they have. Organisations should give reassurance to students, that any concerns that are raised will be taken seriously and the students will be treated supportively. In most cases problems that students report arise from misunderstandings and can therefore be swiftly resolved. However, it is important that all problems reported by students are taken seriously and properly investigated. Consideration must be given to seeking police advice where appropriate.

3.4.3 Departure Questionnaire

You may wish to consider producing a questionnaire for students to complete prior to their departure from this country.

The type of questions we would suggest including, on behalf of the police are:

 Were there any areas within the town where you encountered friction between local youths or other groups and yourselves?

 (For under 18s) Were you able to purchase alcohol from licensed premises in the town? If so, please explain where?

 Which, if any, organisations assisted you with information or advice during your stay?

 Did you have any contact with the police during your visit? If so, were they helpful?

 What do you think Dorset Police, the Local Authority and Language Schools could do to make your stay safer?

 Did you read the posters, leaflets, safety advice and did you find them useful?

With regards to ensuring value for money from host families, language schools may wish to consider including questions which cover aspects of the student’s stay with the family, e.g. how do they consider they have been treated during their stay, and what, if anything was wrong with the accommodation offered to them?

This information will obviously be useful to organisations, which use the same host families for continuous periods during the busy season.

It would be useful for the information obtained to be forwarded to the People Confidence and Equality Team, Dorset Police. The information could then be used locally.

With agreement, Dorset Police would have responsibility for disseminating the information gathered and passing on any relevant information regarding policing issues.

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3.5 Hate Crimes and Incidents

The Association of Chief Police Officers and the Crown Prosecution Service have agreed definitions outlined in the Hate Crime – The Cross-Government Action Plan - this replaces the former definition, which originated from the MacPherson Enquiry.

Hate Incident

‘Any Non-Crime Incident, which is perceived, by the victim or any other person, to be motivated by a hostility or prejudice based on a person’s disability, race, religion, sexual orientation or transgender or perceived disability, race, religion, sexual orientation or transgender.’

There is no evidential test as to what is or is not a hate incident.

It is the perception of the victim, or any other person (including Police Officers and Staff), that is the defining factor in determining what is a hate incident. The apparent lack of motivation as to the cause of the incident is not relevant. It is irrelevant if the person receiving the complaint believes a hate incident has occurred or not, once there is perception by a victim/witness an incident must be recorded.

The prejudice or hate perceived can be based on any identifying factor whether visible or not and it is not necessary for the victim to directly associate with, or belong to the presumed group or community.

Hate incidents do not constitute criminal offences but will be recorded and investigated (as a non- crime) on the Force investigation system (CJS).

Hate Crime

‘Any Criminal Offence which is perceived by the victim or any other person, to be motivated by a hostility or prejudice based on a person's disability, race, religion, sexual orientation or transgender or perceived disability, race, religion, sexual orientation or transgender.’

It is vitally important to recognise that all hate crimes are hate incidents, however some hate incidents may not constitute a criminal offence and therefore will not be classified as a hate crime. In these circumstances a non-crime CJS record will still be recorded and the complaint will be investigated.

Crime committed against international students may be motivated by a variety of reasons. In order to understand what incidents are happening to international students and to stop such incidents occurring, it is essential for these to be recorded.

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3.5.1 How to report hate incidents and crimes

 Phone Dorset Police on 101

 Report online via Dorset Police website using the Hate Crime Reporting Form (under the Victim of Crime section) - http://www.dorset.police.uk/Default.aspx?page=377

 Report via the Hate Crime app which is available to download free of charge for IPhone and smart phones.

3.5.2 Third Party Reporting

As the name suggests, a third party report is a report that is made using any other method other than reporting directly to the Police (See Appendix E - Community Partner Contacts). This includes the use of on-line reporting and self-reporting packs, which can be found at Citizens Advice Bureaus and Local Council Offices throughout the County of Dorset.

 Poole Borough Council  Bournemouth Borough Council  Dorset County Council

3.5.3 Online Reporting

The website, True Vision, provides information for victims and the public generally about hate crime, why it is important to report hate crime and sets out the different ways in which hate crime can be reported.

True Vision is supported by all Police Forces in England, Wales and Northern Ireland and can be accessed at:

 True Vision - http://www.report-it.org.uk/home

Victims of hate crimes/incidents can also report online using the Dorset Police website at:

 Dorset Police Online - http://www.dorset.Police.uk/Default.aspx?page=1621

3.5.4 Racially aggravated offences

The Crime and Disorder Act 1998 has introduced new assault, damage, harassment and public order offences, where the circumstances of the offence are proved to be racially aggravated. These new offences carry significantly higher penalties and should be considered when making a decision to charge offenders who have been arrested for offences committed against visiting international students.

‘Racially aggravated’ is defined as being:

“Motivated by racial hostility; or if racial hostility was demonstrated towards the victim either at the time of committing the offence, or immediately before or after.”

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‘Racial group’ is defined as:

“A group of persons defined by reference to race, colour, nationality (including citizenship) or ethnic or national origins.”

Section 28 of the act includes ‘association with members or a racial group’. This will therefore include cases where a person is attacked because of their relationship with a member or members of a racial group. This could include an English tutor escorting a group of visiting overseas students and would certainly include the white spouse of a non-white or non-English person. The inclusion of racial hostility ‘during, before or after’ would include comments made to the arresting officer, or could even extend to the time of being charged. It is also important that the interview of both victim and offender reflects the racial element of the incident in order to prove the new offences.

Trial guidelines allow for the substantive offence charged to proceed, even if the racial motivation cannot be proved, this applies to indictable offences only.

3.6 Stop and Search

Stop and search can help the police detect crime and make communities safer.

Police Officers can stop and talk to individuals at any time, but they should only search people if they suspect they are carrying:

 Drugs  Weapons  Stolen property, or  Items which could be used to commit crime

The Police Officer must normally inform the individual:

 That they must wait to be searched  What law they are using and the individual’s rights  Their name  The station they work at  Why they stopped the individual  What they are looking for, and  The individual’s right to be give a record of the search

Further details are available on the Dorset Police website at Stop and Search .

3.7 Honour Based Violence, Forced Marriage and Female Genital Mutilation

So called Honour Based Violence is defined as “an incident or crime which has or may have been committed to protect or defend the honour of the family and or the community.”

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It is described as a way to pre-vent a person from bringing shame to a fam-ily or community, or punish them for doing so. Honour Based Violence will often go hand in hand with forced marriages, although this is not always the case.

Forced Marriage is where one or both spouses do not or cannot consent to the marriage and duress is used by family, friends or the community to get the person(s) to get married. Duress can come in many forms and can include threats, physical, sexual, psychological abuse and emotional pressure. It is a form of domestic abuse and can in some cases be child abuse. Forced Marriage is not the same as an arranged marriage where both parties fully consent to the marriage.

You can choose if and whom you want to marry and should not feel forced to marry against your will.

Female Genital Mutilation (FGM) comprises of all procedures involving the partial or total removal of the external female genitalia or any other injury to the female genital organs for non- medical reasons. FGM is sometimes known as ‘female genital cutting’ or female circumcision. Communities tend to use local names for referring to this practice, including ‘sunna’.

Forced Marriage, Honour Based Violence and Female Genital Mutilation are a grave violation of your rights and help is out there. Everyone has the right to live without fear, to not be abused, threatened or controlled.

Who can help?

If you are worried about the risk of violence, threats of violence or forced marriage from family or community either towards yourself or another help is out there. The police and partner agencies are here to offer support, advice and protect you. You don’t have to put up with abuse.

Dorset Police- 101 or you can call 999 where there is an emergency. We have specialists who can provide advice and officers will aim to treat all information in confidence.

If you come to Dorset Police we will:

 Believe you  Recognise and record your wishes as the victim  If you are under 18 years old, refer to the Child Abuse Investigation Team  Treat the matter seriously, sensitively and in confidence  Work with you to keep you safe. Safety is the absolute priority and will take precedence over all other actions  Seek specialist advice if required

Dorset Police will not:

 Send you away believing that it is not a police matter  Approach your family or community leaders  Share information without your consent  Attempt any form of mediation

Further points of contact are available in the useful contacts section.

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3.8 Domestic Abuse

Domestic abuse can take many forms. For some people it means living with constant threats, being belittled or being constantly criticised and humiliated. For others it can involve physical and sexual abuse and being financially abused.

If you’re being hurt or frightened by anyone close to you, you’re not alone. Domestic abuse can affect women, men and young people from any background. Domestic violence and abuse is never acceptable. You don’t have live in fear or put up with it and you can get help to deal with it.

There are service providers such as refuges and outreach projects in Dorset which can support anyone affected by domestic violence and abuse in a confidential and non judgemental way.

Dorset Police has specialist domestic abuse officers who help and support victims. They are highly trained and will understand what you are going through.

The Dorset Police domestic abuse unit can be contacted via 101. In an emergency always dial 999.

3.9 Safeguarding

Language Schools can help to protect their students from extremist and violent views in the same ways that they help to safeguard them from drugs, gang violence or alcohol. The purpose must be to protect children and young people from harm and to ensure that they are taught in a way that is consistent with the law and our values, ensuring balanced debate as well as freedom of speech. Staff can identify and offer support to students who may be drawn into extremism. This work is often best conducted through partnership solutions, not necessarily through single agency Police involvement. Dorset Police can advise on the safeguarding referral mechanism, Channel or on issues that are dealt within the educational establishment.

Channel is a multi-agency process, which provides support to those individuals who may be vulnerable to being drawn into any form of terrorism. Through Channel, partner agencies work together to assess the nature and the extent of the risk of radicalisation, and where necessary provide an appropriate support package tailored to an individual’s needs. The multi-agency involvement in the Channel process ensures that vulnerable individuals have access to a wide range of support. This can include support provided by mainstream services such as health and education, through to guidance and mentoring to increase theological understanding and/or challenge the claims of violent ideologies. It also includes wider diversionary activities such as access to appropriate training or education courses. The partners involved will be those that can provide the best relevant support to address the needs or vulnerabilities identified. Partners can include:

 Local authorities, Adult and Children Services;  Housing, Education, Health, Probation, Prisons;  Police;  Other Emergency Services;  Youth Offending Teams;  UK Border Agency and UK Border Force;  Community and Voluntary Services; and local communities.

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Free training is offered to all staff, for more information please contact the Prevention Team Manager at [email protected]

Safeguarding referrals can be made via sru@dorset.[nn.police.uk

3.10 Safe Schools and Communities Team

The Safe Schools and Communities Team (SSCT), offers sessions on legal and illegal drugs, bullying, prevent, and Internet Safety. Internet safety sessions start in reception and go all the way up to grandparents.

The team’s SSCOs (Safe Schools and Communities Officers) work closely with schools and communities to deliver advice and interventions on all these topics. They are also trained RJ (Restorative Justice) practitioners. They take part in RJ conferences that deal with bullying, shoplifting and possession of drugs.

Dorset Police is committed to protecting our local communities against wide range of potential threats to assist in making Dorset a safe place to live work and visit. The threat of terrorist related activity is just another risk form criminality that the police service is required to manage.

The SSCT provides awareness raising sessions designed to encourage reporting of any suspicious activity and to reassure the wider community and potential visitors to Dorset that this County remains a safe place to visit.

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4 Consultation and Authorisation

4.1 Consultation

Version No: Name Signature Date Police & Crime

Commissioner

Police Federation

Superintendents

Association

UNISON

Other Relevant Partners (if applicable)

4.2 Authorisation of this version

Version No: 1.0 Name Signature Date

Prepared: Teri Roberts 5/12/15 Quality assured: Authorised:

Approved: Karen Brown 24/2/16

5 Version Control

5.1 Review

Date of next scheduled review Date: 24 February 2017

5.2 Version History Version Date Reason for Change Created / Amended by 1.0 04.06.14 Initial Document Teri Roberts 1.1 02.12.15 Fit for purpose review completed – Teri Roberts no changes required

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5.3 Related Forms

Force Ref. No. Title / Name Version Review Date No.

5.4 Document History Present Portfolio Holder DCC James Vaughan Present Document Owner Karen Brown Present Owning Department Corporate Development Details only required for version 1.0 and any major amendment ie 2.0 or 3.0: Name of Board: Corporate Development Date Approved: 24.12.14 Chief Officer Approving: Miss K Brown

Template version January 2013

Operation Columbus – International Students Good Practice Manual P24:2014 V1.0 20 Not Protectively Marked Appendix 1 - Useful Contacts

Crimestoppers

Any information may also be passed to the Crimestoppers line on 0800 555 111. This information may be given anonymously and will be treated in the strictest confidence. Further information can be found on www.crimestoppers.org.uk

Victim Support

Victim Support is an independent national charity for people affected by crime, including those who have been threatened, abused or assaulted. They also provide the Witness Service, which gives advice and support to witnesses and helps them through the court process. Victim Support provides information, practical help and emotional support. Its services are free, and in confidence and available to everyone, even if they don’t speak English. They can also be called by friends or relatives of someone who has been hurt. Victim Support can be contacted via your local police station. Alternatively ring the National Victim Support Line directly on 0845 3030900 or visit the website www.victimsupport.org.uk

Foreign National Registration Office

The control of the entry, residence and departure of all foreign nationals in the United Kingdom is governed by legislation. There are special provisions regarding the position of nationals of the European Community.

Nationals of member states of the European Community including the European Economic Area are NOT required to register with the Police (this also includes Commonwealth Citizens).

Any enquiries arising from the registration of relevant foreign nationals, including correspondence with the Home Office or other Force areas should be referred to the Foreign Nationals Registration Officer below.

Contact Details:

Foreign Nationals Registration Office Police Station Madeira Road Bournemouth BH1 1QQ

Telephone: 01202 220693

Open on Monday, Tuesday and Wednesday, from 09.30 to 12 noon on each of these days.

Dorset Race Equality Council

Dorset REC is explicit about tackling racial discrimination and our support for race equality. The REC can provide support in Dealing with racial discrimination and providing support to victims of racial discrimination.

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Contact Details:

The Link 3 – 5 Palmerston Road Boscombe Bournemouth BH1 4HN

Telephone: 01202 392954

Website: www.dorsetrec.org.uk

Honour Based Violence, Forced Marriage and Female Genital Mutilation

Forced Marriage Unit - If any women, man, girl or boy is worried about the threat of forced marriage either here or abroad you can contact the HM Government Forced Marriage Unit on 0207 008 0151 or outside office hours 0207 008 1500) or they can seek advice online at: www.gov.uk/forced-marriage

Leaving the country? If you are at an airport you must approach a uniformed staff member – police officer, UK Border Force or HM Customs & Revenue official or a uniformed airline official urgently requesting to speak with police.

Karma Nirvana Honour Network Helpline 0800 5999 247

National DV Helpline 0808 2000 247

NSPCC FGM Helpline 0800 028 3550

Childline 0800 1111

Bournemouth Outreach - 01202 547641

Dorset County You First - 0800 0325204

Poole Outreach - 01202 710777

NHS Choices

Information on National Health Service on conditions, treatments, local services and healthy living. This site provides 24 hour service.

Contact Details:

Telephone: 111

Website: www.nhs.uk

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Local Authorities

Schools or students can find out details of towns they are visiting, either prior to arrival or on their arrival, via their local authority Internet websites.

Borough of Poole www.poole.gov.uk Poole Tourism www.pooletourism.com

Bournemouth Borough Council www.bournemouth.gov.uk Bournemouth Tourism www.bournemouth.co.uk

Dorset County Council www.dorsetforyou.com Dorset Tourism www.visti-dorset.com

Christchurch Borough Council www.dorsetforyou.com East Dorset District Council www.dorsetforyou.com North Dorset District Council www.dorsetforyou.com Purbeck District Council www.dorsetforyou.com West Dorset District Council www.dorsetforyou.com Weymouth & Portland Borough Council www.dorsetforyou.com

Local Authority Telephone Numbers

Poole Unitary Authority 01202 633633

Bournemouth Borough Council 01202 451451

Dorset County Council 01305 221000 Christchurch Borough Council 01202 495000

East Dorset District Council 01202 886201

North Dorset District Council 01258 454111

Purbeck District Council 01929 556561

West Dorset District Council 01305 251010

Weymouth & Portland Borough Council 01305 838000

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Discrimination – “unfair difference in legal, social, or economic treatment of persons of a particular race, religion, social group” (The Penguin Concise English Dictionary)

Prejudice - "Prejudice is an antipathy based on faulty and inflexible generalization. It may be felt or expressed. It may be directed toward a group or an individual of that group" (Allport, 1954)

Hate Crimes and Incidents Definitions

Racist Incident – “Any incident which is perceived to be racist by the victim or any other person” (Stephen Lawrence Inquiry report, recommendation 12)”

Homophobic Incident – “Any incident that is perceived to be homophobic by the victim or any other person.”

Faith-Related Incident – “Any incident that is perceived to be based upon prejudice towards or hatred of the faith of the victim or so perceived by the victim or any other person.”

Disability Related Incident – “Any incident that is perceived to be aimed at a person because of their disability or impairment by the victim or any other person.”

Transphobic Incident – “Any incident, motivated by Transphobia, committed against people who are, or appear to be, Transsexual, Transvestite or Transgenderist.”

Gender Identity

Transphobia – “The fear, hatred, disgust and discrimination of transgendered people because of their non-conforming gender status.” (http://mypage.direct.ca/h/hrp/gendertr.html)

'Transgender' is an umbrella term, which includes transsexual, transvestite and transgendered people.

A Transsexual person believes that they do not belong in the gender assigned to them at birth. They suffer profound discomfort and wish to change, or are in the process of changing, to their chosen gender. Some Transsexual people will undergo hormone therapy to effect body changes, whilst others will take neither hormones nor undergo surgery. There are an estimated 10,000 Transsexual people in the UK.

A Transvestite sometimes dresses in the clothing worn by people of the opposite gender. This is, in some cases, in an effort to explore the opposite side of their personality.

A Transgenderist is, in effect, a Transsexual person who will live as a member of the opposite gender without undergoing, or wishing to undergo, major surgery.

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Living with a host family will give you a good introduction to life in the UK. A host family is not always two parents and children, by the way. Here are some guidelines for establishing and maintaining a good relationship with a host family:

1. On arrival: Your host might give you a set of keys and house guidelines which will include reference to the contents / facilities you can expect in the room and if you can install any equipment (e.g. electrical / gas appliances, extension leads, computers). Be careful with your house key, some locks can cost up to £50 to replace.

2. Nights: Your host family is in the property during the night for your entire stay. If you are going to be out overnight, let the host family know so they do not worry about you. You must follow any rules about times when you have to be home.

3. Attachments to walls (posters): Do not put pictures on the wall unless you have agreed this with your host family.

4. Meal times:  Your host family would have been given brief details about your cultural background. Tell your host about any foods you are forbidden to eat or cannot eat. Special arrangements have been made with host families for times like Ramadan.  Part of coming to England is to learn English and eating your evening meal with the host family is a good way of developing it. If you are not planning to eat a meal at home, let the host family know.  Be on time for meals, or contact if you are going to be late.  Cooking in rooms is not allowed because of fire insurance regulations.  Do not use the kitchen or help yourself to food unless you have agreed this with your host family.

5. Cleaning: The host family will carry out normal cleaning but you can help by keeping your room tidy, making your bed and leaving the bathroom clean and tidy after using it.

6. Laundry: Part of your accommodation payment is for your host family to do your laundry. Find out what the arrangements are and try and keep to them.

7. Smoking: If the host family has a NO SMOKING rule in the house please keep to it.

8. Rent: Your rent will normally be paid by you to the college and the college will pay your host family.

9. Behaviour:  Do not wilfully damage the property. If you break or damage anything, tell your host family as soon as possible, and offer to pay for it.  Treat your accommodation provider reasonably and with respect at all times. REMEMBER your customs and ways may not be acceptable in the UK.  Do not carry out any illegal activities (e.g. underage drinking or using drugs). They would be grounds for instant dismissal from the accommodation and possibly jeopardise your stay in the UK.  Do not act in a way that will affect the safety of the house, tenants or host family.  Do not leave lights, electric fires or heaters on when you are out. If you are cold, ask for extra blankets or heating in your room.

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10. Telephone: Ask before you use the telephone.

If you are unhappy with something, please discuss it with your host family. If the problem continues, speak to your tutor or contact at the organisation.

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Living with a host family will give an international student a good introduction to life in the UK. The host family will have the initial contact with the student. Here are some guidelines for establishing and maintaining a good relationship with your student:

1. On arrival: You might give the students a set of keys and house guidelines to include reference to the contents / facilities in the room and if they can install any equipment (e.g. electrical / gas appliances, extension leads, computers).

2. Nights: Your student will be expecting a member of the host family to be present during the night. If you are not going to be there, ensure there is someone else on the premises and let the college know of any different arrangements.

3. Attachments to walls (posters): Please advise the students if they can put pictures on the wall.

4. Meal times:  Find out any special meal requirements.  Have the evening meal together.  Request to be told if they are going to be in for meals, and to be contacted if they are going to be late.  Remind them not to cook in rooms because of fire insurance regulations.  Advise them if they can use the kitchen or help themselves to food.

5. Cleaning of the room: Inform the student about arrangements for cleaning their room.

6. Laundry: Inform the student on arrangements for laundry.

7. Smoking: Inform the student if you have a NO SMOKING rule in the house.

8. Rent: The college normally pays international student’s rent. If the student is paying you directly, please keep a rent book for reference.

9. Behaviour:  Repair promptly and make safe any damage to / in the house (especially any health hazards).  Treat your student reasonably and with respect at all times. REMEMBER the student is trying to adjust to the UK way of living. Please have patience and understanding.  Report any illegal activities to the organisation.  Report any unreasonable behaviour to the organisation, especially the breaking of the house rules.  Your student has been advised to speak to you if they are cold etc. Please make sure they are comfortable.

10. Telephone: Please discuss with the students the arrangements for telephone use.

If you are unhappy with something, please discuss it with the organisation. Sorting a minor problem at the beginning goes a long way to helping the quick settling of an international student.

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