TPS Parent Portal

Q & A

1) My husband and I each have an email account. Does it matter which one we use or must we each use our own individual account to access TPS Parent Portal?

When there are 2 parents in the same household at the same address, the parents will share one email address to access the TPS Parent Portal. The password that is established with this TPS Parent Portal account should NOT be the same password that you are currently using to access your personal email account. Please create a different password to access the TPS Parent Portal.

2) My ex-spouse and I are divorced. We do not live in the same house. Do we have to share one email account to access our children’s records?

When parents are divorced, each parent will be permitted to have his/her own individual email account to access the TPS Parent Portal, unless there is a current court order prohibiting the same. We have prepared one TPS Parent Portal Registration form per child so in this case, a second form will need to be completed. We have those forms available for you.

Also, when setting up your TPS Parent Portal account, please do not use as your password the current password you are using to access your personal email account. Please create a different password to access the TPS Parent Portal.

3) What if I have a change in contact information, phone number, street address, emergency contact(s), etc.? Who do I notify?

As you have in the past, you will need to contact your child’s school office. All changes in registration, contact and emergency information, etc. must be made at the school office.

4) What happens to my Parent Portal account, if I change my email address? What about my password? If I need to change it, what do I do?

You can create a different email address and change your TPS Parent Portal password but your TPS Parent Portal username, which is the original email address you set up initially, remains the same. You can change your TPS Parent Portal password, after successfully answering your challenge question(s).

5) I have children/students at two or more different schools. Is there a way that I can access my children’s information?

Yes. This is accomplished by linking your name to each of your students. The TPS Parent Portal Registration form that you complete when setting up your Parent Portal account asks for the names of all of your students who attend TPS only. Simply list each student’s name and their TPS school location so that when the school secretary inputs your information, the correct students are linked to your account. It is very important that this process is handled accurately so that you have access to each of your students, even though they are in different buildings.

Once other TPS schools are set up to access this program, your students in other buildings will be automatically linked to your name, based on the information you provide on the TPS Parent Portal Registration form. You will not need to go to the other schools to complete an additional form. You will be notified when other TPS schools have access to the TPS Parent Portal.

6) What all is required for me to have a TPS Parent Portal account?

You must have a picture ID and an email account. Free email accounts, such as Yahoo and Google, are available. Next, you will need to complete and sign the TPS Parent Portal Registration form, which includes a disclaimer.

The TPS Parent Portal Registration form contains very important information that you will need when you first logon to your TPS Parent Portal account, so please keep it close and keep it confidential. Your initial password will be the password that is shown on the form you complete and sign. Also, this password will be used for future TPS Parent Portal verification. The email address you provide on this form will be your permanent TPS Parent Portal username.

7) What happens after we’ve done everything that’s required? How long does it take to get an account?

After all the requirements have been met, an email will be sent to you to verify your email address. This should occur within approximately 5 days after completion of the TPS Parent Portal Registration form.

If you are unable to access your student’s records or do not receive an email, please contact your child’s school.

8) Are there any specific computer requirements necessary for me to access Parent Portal?

Browser requirements: Internet Explorer 5.5 or higher for Windows, 5.0 or higher for Macintosh; Netscape Navigator 6.0 or higher; Opera 6.0 or higher; Firefox 3.x, Safari 1.0 or higher. You can also use mobile devices: iPad, iPhone, Android phone or tablet, Kindle. Do NOT USE GOOGLE CHROME!!!

9) How do I get to the TPS Parent Portal?

Type www.tps.org in your address bar (url). This will take you to the Toledo Public Schools home page. Move your cursor to the Parents tab and left click on Bowsher Parent Portal. The next screen will be the Parent Portal. Left click on the link https://parentportal.tps.org. The next screen will be your logon screen. Complete this screen and you will advance to the Bowsher Parent Portal student school screens.

10) My neighbor works 2nd shift, what can s/he do to set up a TPS Parent Portal account? Will there be another sign-up day for this?

Please tell your neighbor to contact their student’s school office to set up a time to come in and complete the TPS Parent Portal Registration form.