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United Breaks Guitars
– a Case Study of United Airlines' Online Crisis Communication Vis-À
United Airlines Media Plan Lacy Bedol, Margaret Cobb, Alexia Conley, Kate Farmer, Sondra Schmidt
United Rompe Guitarras
The NEW RULES of MARKETING & PR: HOW to USE SOCIAL MEDIA
Volume 11 Number 11 (Journal 602) November, 2009 in THIS ISSUE
945805-Piy-Ch07-01.P
Flying the (Un)Friendly Skies of United
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