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Service quality
Service Loyalty
A CASE STUDY of the CELLULAR INDUSTRY of GHANA AM Iddrisua
Service Development by Using Servqual and Quality Function Deployment in Private Banking Industry
An Unified Framework for Measuring E-Service Quality
Service Quality and Customer Satisfaction in Public Sector Organizations: a Case Study of the Commission on Human Rights and Administrative Justice
Service Quality - Measure Excellence and Superiority in Comparison to Missing Expectations One’S Own Or Another’S Services Or Products
Service Quality
The Components of Service Quality an Application to the Transportation Industry in Portugal Abstract
The Relationship Between Service Quality and Customer Loyalty Within the Automotive Industry
A Review of Service and E-Service Quality Measurements: Previous Literature and Extension
Automation and Enhanced Service Delivery Through Process Improvement in Hospitality Industry
Perception of Service Quality in E-Commerce an Analytical Study of Internet Auction Sites
Service Quality
Measurement of E-Service Quality: an Empirical Study in Online Travel Service Hongxiu Li Turku School of Economics, Finland,
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E-Service Quality and Consumer Loyalty
Quality Function Deployment: More Than a Design Tool Nadiye O
Using the SERVQUAL Model to Assess Service Quality and Customer Satisfaction
The Service Quality Dimensions That Affect Customer Satisfaction in the Jordanian Banking Sector
Top View
Service Quality and Total Quality Management
Integration of Service Quality and Quality Function Deployment As An
E-Service Quality from Attributes to Outcomes: the Similarity and Difference Between Digital and Hybrid Services
Customer Satisfaction and Service Quality in the Marketing Practice: Study on Literature Review
A QFD and SERVQUAL Approach to Hotel Service Design
The Effect of Service Quality on Customer Satisfaction in an Automotive After-Sales Service
Apply the SERVQUAL Instrument to Measure Service Quality for the Adaptation of ICT Technologies: a Case Study of Nursing Homes in Taiwan
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Investigating Customer's Perspective of Service Quality Management
Service Quality and Customer Satisfaction: Rapid Kuantan in Kuantan Route, Malaysia
Service Automation.Pdf
Application of the SERVQUAL Model to Evaluate the Quality in the Transportation Service in Morelia, Mexico•
Determining Customer Needs Priorities for Improving Service Quality Using Qfd
A Conceptual Analysis of Quality in Quality Function Deployment-Based Contexts of Higher Education
Customer Satisfaction and Service Quality: the Effect of Culture THE
The Effect of Automated Services on Customer Satisfaction in Ghana
Impact of Service Quality on Customer Satisfaction at the Public Owned National Alcohol and Liquor Factory
The Relationship Between Service Quality, Customer Satisfaction and Brand Loyalty
Service Quality Improvement Strategies
Service Quality As a Factor of Marketing Competitiveness
The Quality of Service and Its Importance in Service Organizations
Sustainable Service Quality and Customer Loyalty: the Role of Customer Satisfaction and Switching Costs in the Pakistan Cellphone Industry
Managing Quality in a Service Context
Relationships Between Service Quality, Brand Image, Customer Satisfaction, and Customer Loyalty
Service Quality
ROBOTIC PROCESS AUTOMATION: Benchmarking the Client Experience
Service Quality: Measurement and Management
Application of Quality Function Deployment in New Product and Service Development
Use of Servqual in the Evaluation of Service Quality of Academic Libraries in Developing Countries Brendan E
The Relative Importance of Service Quality Dimensions in E-Commerce T Experiences ⁎ B
Information Systems Service Quality Measurement: the Evolution of the SERVQUAL Instrument
Impact of Service Quality on Customer Satisfaction and Customer Loyalty: Evidence from Banking Sector
Impact of Perceived Website Service Quality on Customer E-Loyalty on a Lodging Website Myunghee (Mindy) Jeon Iowa State University
The Assessment of Service Quality and Customer
A Critical Review on E-Service Quality Dimensions
The Relationship Between Service