The Past, Present and Future of Aviation in Dubai A publication by: CONTENTS Airports Council International European Region 6 Square de Meeûs B-1000 Brussels 5 Belgium HH SHEIKH AHMED BIN SAEED AL MAKTOUM, Director General CHAIRMAN, DUBAI AIRPORTS Olivier Jankovec Proud Past, Bright Future Tel: +32 (0)2 552 09 72 Fax: +32 (0)2 513 26 42 e-mail: [email protected] 6 Communications Manager PAUL GRIFFITHS, CEO, DUBAI AIRPORTS Robert O'Meara The Dubai Airports strategy Tel: +32 (0)2 552 09 82 Fax: +32 (0)2 502 56 37 e-mail: [email protected] 12 Senior Manager Membership AN EMERGING INTERNATIONAL HUB and Commercial Services Jamal Al Hai, Senior Vice President, Dubai Airports Danielle Michel Tel: +32 (0)2 552 09 78 Fax: +32 (0)2 502 56 37 e-mail: [email protected] 18 VISION AND PREPARATION KEY TO SUCCESS Mohamed Ahli, Director General, Dubai Civil Aviation Authority 22 Magazine staff: DUBAI WORLD CENTRAL Khalifa Al Zaffin, Executive Chairman, Dubai Aviation City Publisher Corporation and Rashed Buqaraa, Daniel Coleman Chief Operation Officer, Dubai World Central Editor Ross Falconer Assistant Editor 24 Ryan Ghee EMIRATES – 25 yeARS OF GROWTH Tim Clark, President and CEO, Emirates Designer Victoria Wilkinson Sales Director 27 Jenny Rayner DUBAI DUTY FREE RETAINS NO.1 POSITION Colm McLoughlin, Managing Director, Dubai Duty Free Project Manager James Howson Managing Director 30 Paul J. Hogan ATTRACTING NEW AIR SERVICES PPS Publications Ltd Rich Talian, VP Strategy, Dubai Airports 3a Gatwick Metro Centre Balcombe Road Horley, Surrey RH6 9GA 32 United Kingdom A WORLD-CLASS RETAIL EXPERIENCE Eugene Barry, VP commercial, Dubai Airports Tel: +44 1293 783851 Fax: +44 1293 782959 email: [email protected] 36 The opinions and views expressed ENHANCING THE PASSENGER EXPERIENCE in this publication are not Amer Kazim, SVP Group Services, Dubai Airports necessarily those of ACI EUROPE or the Publisher. ACI EUROPE and PPS Publications accepts no responsibility or liability 38 whether direct or indirect, as to the DELIVERING ADDITIONAL CAPACITY IN THE SKY currency, accuracy or quality of the information, nor for any John Reavy, Head of Operational Research, and Helen consequence of its use. Woodrow, Head of Aeronautical Strategy, Dubai Airports © PPS Publications Ltd 2011 42 50 YEARS OF DUBAI AVIATION www.anna.aero is 48 Airline Network News & Analysis: DWC PHASE 1: SETTING THE BENCHMARK A totally free and open news and analysis service dedicated to Andrew Walsh, VP Cargo and Logistics, Dubai Airports outstanding airline network planning intelligence, produced by a multi- disciplinary team led by Ralph Anker, a former network planner with easyJet. Gothenburg Glasgow Moscow Newcastle Hamburg Manchester Birmingham Amsterdam London Düsseldorf Frankfurt Prague Paris Munich Zurich Vienna Geneva Toronto Venice Nice Milan Rome Zaragoza Istanbul Toledo New York Madrid Barcelona Beijing Athens San Francisco Tunis Erbil Seoul Malta Tehran Peshawar Tokyo Larnaca Kabul Los Angeles Beirut Xi’an Casablanca Damascus Islamabad Osaka Houston Tripoli Amman Lahore Shanghai Cairo Delhi Dubai Karachi Al Madinah Taipei Ahmedabad Dhaka Guangzhou Jeddah Kolkata Hong Kong Mumbai Hyderabad Khartoum Sana’a Dakar Manila Bengaluru Chennai Bangkok Kozhikode Addis Ababa Kochi Thiruvananthapuram Colombo Abidjan Lagos Accra Malé Kuala Lumpur Eldoret Entebbe Singapore Nairobi Zanzibar Dar es Salaam Seychelles Jakarta Luanda Lilongwe Darwin Mauritius Townsville Suva São Paulo Johannesburg Brisbane Durban Coolangatta Perth Wolgan Valley Cape Town Adelaide Sydney Auckland Melbourne Canberra Kuwait Launceston Dammam Al Khobar Christchurch Bahrain Dubai Doha Fujairah Riyadh Sharjah Abu Dhabi Muscat 21673Dubai Int Airport 50th AnniversA4.indd 1 9/14/10 5:02 PM THE Past, PResent anD FUTURE OF DUBAI AVIatIon 5 SHEIKH AHMED In many ways the proud history and tremendous growth of Dubai International mirrors the development of our great city and emirate. PROUD PasT, BRIghT FUTURE By HH Sheikh Ahmed Bin Saeed Al Maktoum, Chairman, When Dubai International was Dubai Airports officially inaugurated on September 30, 1960 it comprised an 1,800-metre airstrip of compacted sand, an apron, a fire station and a small terminal building. Some 50 years later Dubai International is an historic milestone Dubai International has exceeded significant contributor to the social International has evolved from a that marks five glorious decades expectations delivering double-digit and economic development of small airstrip mainly serving as a of growth and achievement, thanks traffic growth and world-class service. Dubai. To preserve and increase refuelling stop for a few airlines to to the vision of the late Sheikh As the first point of entry for over those contributions, and support the an international gateway for 130 Rashid Bin Saeed Al Maktoum, who 95% of all visitors to Dubai, Dubai impressive expansion of Emirates airlines that is ranked among the understood the amazing potential of International and the thousands of and flydubai, Dubai International will world’s leading hubs for international aviation and took the initiative to build dedicated employees who work continue to expand including the passenger and freight traffic. Passenger the airport and promote an open there have played a pivotal role construction of the world’s largest numbers will surpass 46 million skies policy. It is a vision that has been in making a positive and lasting A380 dedicated facility – Concourse 3. in 2010 and approach 98 million carried forward strongly by our leader impression on the millions of visitors In many ways the proud history by the end of the decade. In the HH Sheikh Mohammed Bin Rashid Al who have passed through its doors. and tremendous growth of Dubai half-century since its opening, Dubai Maktoum, Vice President and Prime Even as we begin a year of International mirrors the development International has welcomed over 402 Minister of the UAE and Ruler of celebrations to honour Dubai of our great city and emirate. It is million passengers and handled over Dubai, and has effectively positioned International’s golden anniversary, we further proof that through vision, 3.87 million aircraft movements. Dubai at the heart of global aviation. are looking to the future. Aviation innovation, collaboration and hard The 50th anniversary of Dubai Throughout its proud history has been and continues to be a work, we can achieve great things. 6 THE Past, PResent anD FUTURE OF DUBAI AVIatIon ThE DUbaI AIRPORTS STRATEGY Dubai’s aviation model has been instrumental in transforming Dubai International from a small single-terminal airport with a packed sand runway into a leading global gateway over the past 50 years. A liberalised aviation policy, supportive government and coordinated approach means that Dubai Airports is able to react quickly to the marketplace and make swift decisions on major infrastructure investment, as Paul Griffiths, CEO, Dubai Airports explained to Ross Falconer. Griffiths described Dubai Airports as a conjoined organisation that works closely together with Emirates Airline, the Dubai Civil Aviation Emirates Terminal 3 opened in October 2008 and in September 2010 Authority, Engineering Projects and welcomed its 50 millionth passenger. “It was a flawless opening,” said Griffiths. “We completed the transfer over four weeks and populated the terminal other aviation stakeholders, which gradually. Our consumer research shows that the terminal is very popular.” gives it a distinct advantage in its ability to act quickly and efficiently. “Aviation is fundamental to the ongoing prosperity and economic expansion of Dubai. My job is to make sure that the airport infrastructure grows to ensure there are no constraints and this approach allows me to do exactly that,” commented Griffiths. “We’re proactively continuing to expand at Dubai International and Dubai World Central-Al Maktoum International to ensure we can accommodate the 13 million in that time. We’ve been bring in an excellent management Griffiths: “We’re proactively continuing to expand at Dubai International and Dubai massive influx of aircraft and traffic mobilising stakeholders and looking at team at the airport and make that World Central-Al Maktoum International to expected to inundate both airports innovation in joined-up ways. US$40 happen. The whole phenomenon ensure we can accommodate the massive influx of aircraft and traffic expected to inundate over the next 10 to 20 years.” billion is being spent to fulfil what here is quite remarkable. There both airports over the next 10 to 20 years.” Double-digit growth has been the we’re doing in the next few years,” is very little bureaucracy – we norm at Dubai International. Over the said Griffiths. “If we look back, the can make big decisions quickly.” past 50 years, passenger traffic has vision that existed in the mind of one Dubai Airports reached its golden increased at an average annual rate of individual, the late Sheikh Rashid Bin anniversary on 30 September 15.5% and the frenetic pace continues, Saeed Al Maktoum, was remarkable 2010, marking 50 years of smooth according to Griffiths. “I’ve been here – to allocate a site for ultimately the operations and double-digit growth. less than three years and we have world’s largest airport, and an Open Dubai International’s humble seen growth in passenger numbers of Skies policy, as well as to employ and beginnings began with an 1,800m air THE Past, PResent anD FUTURE OF DUBAI AVIatIon 7 Capacity expansion plans reflect the dramatic growth that is projected for the next 15 years. Griffiths: “The big moment will be when Emirates relocates to Dubai World Central-Al Maktoum International at some point in the next 12-20 years.” strip of compacted sand, an apron, Dramatic growth projections India, the UK, Iran and Germany but enhancement to increase a fire station and a small terminal Dubai International handled 47.2 we are also seeing significant increases capacity from 60 million to building.