Eighth International Conference IEOMon Industrial Engineering and Operations Management HILton hotel– Bandung, Indonesia March 6–8, 2018 Organizer Host University INTERNATIONAL Bandung Institute of Technology IEOM Bandung Conference March 6-8, 2018 Sponsors and Partners Welcome to the 2018 IEOM Conference in Bandung, Indonesia To All Conference Attendees: On behalf of the IEOM Society International, we would like to welcome you to Bandung, Indonesia and the 8th International Conference on Industrial Engineering and Operations Management. This unique international conference provides a forum for academics, researchers and practitioners from many industries to exchange ideas and share recent developments in the field of industrial engineering and operations management. This diverse international event provides an opportunity to collaborate and advance the theory and practice of major trends in industrial engineering and operations management. This conference will provide an excellent opportunity to network with leading scholars and practitioners. There were close to 700 papers/abstracts submitted from 60 countries and after a thorough peer review process, approximately 450 have been accepted .The program includes many cutting edge topics of industrial engineering and operations management. Full papers will be indexed in Scopus, subject to satisfying IEOM Quality Standards. The challenge of continuous improvement will be significant in the 21st century; therefore, this conference will address many of the issues concerning continuous improvement for quality and service. Some of these issues will be addressed by our keynote speakers: • Prof. Dr. Ir. Kadarsah Suryadi DEA, Rector, Institut Teknologi Bandung (ITB), Bandung, Indonesia • Dr. Krishnaswami (Hari) Srihari, Executive Vice Provost for International Initiatives and Chief Global Officer, Dean and SUNY Distinguished Professor – Thomas J. Watson School of Engineering and Applied Science, Binghamton University – State University of New York, Binghamton, New York, USA • Professor Cecilia Nembou, President and Vice-Chancellor, Divine Word University, Papua New Guinea • Prof. Dr. Ir. Bermawi P. Iskandar, Vice Rector for Academic and Student Affairs, Professor in Reliability and Quality Systems, Manufacturing Systems Research Group, Faculty of Industrial Technology, Institut Teknologi Bandung, Bandung, Indonesia • Professor Dr. Hui-Ming Wee, Distinguished Professor, Department of Industrial and Systems Engineering, Chaplain, Chung Yuan Christian University (CYCU), Former Associate Dean, College of Electrical Engineering & Computer Science, Chung Yuan Christian University, Taipei, Taiwan • Professor Jose Arturo Garza-Reyes, Professor of Operations Management, Head of the Centre for Supply Chain Improvement, College of Business, Law and Social Sciences, Derby Management School, University of Derby, Derby, United Kingdom (UK) • Mr. Endang Ahmad Zakaria, President Director, PT Dharma Precision Tools, West Java Province, Indonesia • Dr. Robert de Souza, Executive Director, The Logistics Institute - Asia Pacific (TLI – Asia Pacific), Singapore • Mr. Made Dana Tangkas, Director at Toyota Indonesia Toyota Motor Manufacturing Indonesia and President of Indonesian Automotive Institute Due to the great success of the Global Engineering Education Series of the previous IEOM conferences, once again we will have a dedicated session on Global Engineering Education at this event. This session will feature distinguished speakers who will discuss the workforce readiness of engineering graduates around the world. Twenty four featured speakers from various parts of the world will address engineering education challenges and opportunities. The panel session on Global Engineering Education, chaired by Dr. Abu Masud, will explore the meaning of global engineering and the gap in educational readiness. The Industry Solutions Track will address what industry needs in order to survive in the competitive environment. Distinguished practitioners will share their experiences and journey. They will address industrial challenges and opportunities for continuous improvement and sustainability. Lean Six Sigma, Smart Manufacturing and Entrepreneurship workshops have been scheduled. The IEOM Society would like to express our deep appreciation to our sponsors, university partners, organization partners, exhibitors, authors, reviewers, keynote speakers, panelists, track chairs, advisors, the local committee and the many volunteers who have given so much of their time and talent to make this unique international conference an overwhelming successful event. We would also like to thank the students who are participating in this event. Your Conference Organizing Committee wants to again welcome you to Bandung and wishes you an enjoyable learning experience at the conference. We hope you a safe and memorable adventure exploring Indonesia with its many outstanding attractions and sightseeing opportunities. Enjoy the conference! Prof. Dr. Abdul Hakim Halim Ahad Ali, Ph.D. Dr. Abdur Rahim Prof. Dr. Noordin Mohd. Yusof Conference Co-Chair Conference Co-Chair Honorary Chair Honorary Chair Institut Teknologi Bandung (ITB) Lawrence Tech University University of New Brunswick at Professor, Faculty of Mechanical Eng. Bandung, Indonesia Michigan, USA Fredericton, Canada Universiti Teknologi Malaysia 3 IEOM Bandung Conference March 6-8, 2018 Conference Program March 5, 2018 (Monday) 09:00 – 17:00 Pre-Conference Workshops 09:00 – 12:00: Assessment and Continuous Quality Improvement of Student Learning by Dr. Abu Masud 13:00 – 17:00: Leadership in Contemporary Organizations by Dr. Hamid Parsaei 13:00 pm – 20:00 Registration 20:00 pm – 22:00 IEOM Global Council Meeting March 6, 2018 (Tuesday) 07:00 – 17:00 Registration 08:00 – 09:30 Parallel Sessions 09:40 – 10:00 Welcome Speaker: Prof. Dr. Ir. Kadarsah Suryadi DEA, Rector, Bandung Institute of Technology (ITB), Bandung, Indonesia 10:00 – 11:00 Opening Keynote: Dr. Krishnaswami (Hari) Srihari, Executive Vice Provost for International Initiatives and Chief Global Officer, Dean and SUNY Distinguished Professor – Thomas J. Watson School of Engineering and Applied Science, Binghamton University – State University of New York, Binghamton, New York, USA 11:00 – 11:30 Networking Break at Exhibition Hall 11:30 – 13:00 Parallel Sessions 13:00 – 14:30 Lunch Keynote: Professor Cecilia Nembou, President and Vice-Chancellor, Divine Word University, Papua New Guinea (Buffet Lunch Provided) 14:30 – 16:00 Parallel Sessions 16:00 – 16:30 Break 16:30 – 18:00 Parallel Sessions 18:00 – 19:30 Poster Session and Student Chapter Mixer March 7, 2018 (Wednesday) 07:00 – 17:00 Registration 08:00 – 09:30 Parallel Sessions 09:30 – 10:15 Morning Keynote: Prof. Dr. Ir. Bermawi P. Iskandar, Vice Rector for Academic and Student Affairs, Professor in Reliability and Quality Systems, Manufacturing Systems Research Group, Faculty of Industrial Technology, Bandung Institute of Technology, Bandung, Indonesia 10:15 - 11:00 Morning Keynote: Professor Dr Hui-Ming Wee, Distinguished Professor, Department of Industrial and Systems Engineering, Chaplain, Chung Yuan Christian University (CYCU), Former Associate Dean, College of Electrical Engineering & Computer Science, Chung Yuan Christian University, Taipei, Taiwan 11:00 – 11:30 Networking Break at Exhibition Hall 11:30 – 13:00 Parallel Sessions 13:00 – 14:30 Lunch Keynote: Professor Jose Arturo Garza-Reyes, Professor of Operations Management, Head of the Centre for Supply Chain Improvement, College of Business, Law and Social Sciences, Derby Management School, University of Derby, Derby, United Kingdom (UK) (Buffet Lunch Provided) 14:30 – 16:00 Parallel Sessions 16:00 – 16:30 Break 16:30 – 18:00 Parallel Sessions 19:00 – 22:00 CONFERENCE AWARD DINNER and Cultural Program March 8, 2018 (Thursday) 07:00 – 15:00 Registration 08:00 – 09:30 Parallel Sessions 09:30 – 10:15 Morning Keynote: Dr. Robert de Souza, Executive Director, The Logistics Institute - Asia Pacific, Singapore 10:15 - 11:00: Morning Keynote: Mr. Made Dana Tangkas, Director at Toyota Indonesia Toyota Motor Manufacturing Indonesia and President of Indonesian Automotive Institute 11:00 – 11:30 Networking Break at Exhibition Hall 11:30 – 13:00 Parallel Sessions 13:00 – 14:30 Lunch Keynote: Mr. Endang Ahmad Zakaria, President Director, PT Dharma Precision Tools, West Java Province, Indonesia - Buffet Lunch 14:30 – 16:00 Parallel Sessions 16:00 – 16:30 Break 16:30 – 18:00 Parallel Sessions © IEOM Society International 4 IEOM Bandung Conference Keynote Speakers March 6 - 8, 2018 Keynote Speakers 9:40 am (Tuesday, March 6) – Welcome Address Prof. Dr. Ir. Kadarsah Suryadi DEA Rector Bandung Institute of Technology (ITB) Bandung, Indonesia Prof. Kadarsah Suryadi received his Bachelor Engineering degree majoring in Industrial Engineering from Institut Teknologi Bandung (ITB) in 1986. He took Diplome D'etudes Approfondies (DEA), Master Program on Technology Innovation Management - Industrial Engineering Department-Ecole Centrale Paris, France in 1988. He then continued his study in France until got Doctoral degree from Universite d’Aix Marsaille-3, in 1992. Kadarsah began his carrier as higher official of ITB in 2010 when he took the position of Director of Education Affairs, Department of Industrial Engineering in 2010. Soon after leaving position as head of department, he was appointed as Director of Education in 2011 and then further appointed as Vice Rector for Academic and Student Affair, ITB. Kadarsah Suryadi won