John Ball Zoo Realm of Flight Bird Show Information and FAQ’s Information: The Realm of Flight bird show at JBZ gives our guests the opportunity to see birds up-close in a beautiful forest amphitheater in the Forest Realm of JBZ. Birds are amazing animals that we often only see from far away. The Realm of flight will allow guests to see up to 7 birds fly over and around them while also seeing and/or hearing 3 others as they demonstrate their amazing adaptations. Birds are built for something that barely any other animal can do – fly. The Realm of Flight will connect our guests to these amazing animals so they can learn more about them and be inspired to protect birds and the natural world where they live. Dates: Saturday, May 27 – Monday, September 4. Three shows/day. Show times: 11am, 1pm & 3pm except for Tuesday, May 30 - Friday, June 2 and Monday, June 5 - Friday, June 9, when times will be 10am, 11:30am, and 1:30pm There are 10 birds that may participate in each show. It is not guaranteed that every show will include all birds. The possible birds for each show include the following: Bald Eagle, Red-tailed Hawk, White- bellied Stork, Red-legged Seriema, African Gray parrot, Black Vulture, Bateleur Eagle, Harris Hawk, American Barn Owl, and White-necked Raven. How long is the show? The show itself is approximately 20-25 minutes with additional opportunities after the show for a photo opportunity with a bald eagle and a donation acceptance experience with a white-necked raven. Where can I buy tickets to the show? Show admission ($2/person) will be sold at the following locations in the Zoo: Front entry admission booths Membership sales window at front entry (when purchasing a membership) Budgies interactive exhibit sales stand Entrance to the bird show venue in the Forest Realm How much does it cost? The cost of the show is $2 per person. An infant (<2 years old) that is in a parent’s arms is not charged. The 10% membership discount applies for all JBZ members. Are there any rules for the show? Food and open drinks are not allowed in the show venue (for the safety of the guests and animals) Guest will not be admitted after the show begins and need to remain seated throughout the entire show Young children must be accompanied by an adult Guests in the show should not attempt to touch the birds 1 Information continues on other side What if a show gets cancelled? If a show gets cancelled by the Zoo, we will work with guests to reschedule them into another show on the same day. If we cannot do that, then we will refund the payment for the show. What if a guest misses a show after purchasing a ticket? If a show is not cancelled but a guest does not arrive at the show in time for its start, we will attempt to re-book them into a show later that day if there is space available. Otherwise, no refund will be given. Do guests need “tickets” for the show? When a guest purchases a ticket for the show in advance, their receipt listing that purchase is their ticket to the show. Without the receipt, we have no way of knowing that a guest purchased admission to the show. How long before the show will guests be allowed to choose their seat(s)? 10 minutes before the show begins, staff will allow guests with tickets to line up in the pre-entrance space and then we will allow guests to take their seat in the show 5 minutes before. 2 Information continues on other side .