Gold Sponsors: Silver Sponsors: 2017 S W I S S -I N D I A N F O R U M Bronze Sponsors: E - G O V E R N A N C E NOVEMBER 2, 2017, INDIA HABITAT CENTRE, NEW DELHI DIGITAL SERVICES ACCOUNTABLE GOVERNANCE – Design: Pictur e Str eet Knowledge Partner Indian Instute of Public Administraon Welcome Address DR. ANDREAS BAUM Ambassador of Switzerland to India The Embassy of Switzerland is happy to present the event series 70 Years of Swiss-Indian Friendship: Connecng Minds - Inspiring the Future (SIF70). This biennial iniave commemorates the anniversary of the Swiss-Indian Treaty of Friendship, which was signed in New Delhi Partners: on August 14, 1948. SIF70 was officially launched by the President of the Swiss Confederaon, Mrs. Doris Leuthard during her State visit to India on September 1, 2017. With this iniave, the Swiss diplomac network in India is connecng Swiss and Indian minds that are acvely shaping the future of both countries. The focus lies on creang opportunies for innovaon in business, research and technology, but also in the fields of governance, art or social inclusion. Events and acvies have started in April 2017 and will connue to take place in various cies across India to highlight this important landmark unl the end of 2018. The ongoing digital transformaon of all sectors of our society also touches governments and public services. Policians are tweeng, cizens engage on change plaorms and governments are reshaping the access to public services. A push forward comes from both the governments of India and of Switzerland with iniaves, strategies and new digital services. In both Switzerland and India, a younger generaon of entrepreneurs and engaged cizens are enriching the e- governance sector with innovave ideas. The Swiss-Indian forum on e-governance is an exchange on iniaves and strategies taken in both countries, on best pracces and lessons learnt. We are parcularly happy to have a dedicated Knowledge Partner with the Indian Instute of Public Administraon. In this first bilateral forum on e-governance, we present to you innovators in the Swiss governance sector and want to start a discussion on cizen to government relaons in our countries. We intend to connect Swiss and #SwissIndianFriendship Indian experts in order to launch a conversaon affecng both our countries’ futures. I express my best wishes for a smulang and producve day. Like us on Facebook! www.eda.admin.ch/india Follow us on Youtube! Download the ‘Switzerland in India’ app 1 Welcome Address Proposed Program DR. TISHYARAKSHIT CHATTERJEE 10:00 – 10:30 Registraon of the Parcipants IAS (Retd.); Director, Indian Instute of Public Administraon (IIPA) 10:30 – 11:00 Inaugural Session One of the main objecves of governance in any democrac country is 11:00 – 11:20 Presentaon Naonal Strategies: to achieve holisc development with cizen parcipaon and ensure e-Government Switzerland accountable, responsive, and transparent delivery systems. For doing Digital India so, these countries could use emerging technologies and their applicaons in the processes of governance. The flagship Digital India 11:20 – 12:20 Presentaons: Best Pracces and Examples of Implementaon Programme (Government of India, 2015) too affirms to “transform of the Naonal Strategies India into a digitally empowered society and knowledge economy” Followed by Q&A with far reaching economic, social and environmental benefits for its masses. To augment further its e-governance endeavours, Ministry of 12:20 – 12:35 Speed Networking Session Electronics and Informaon technology (MeitY), has collaborated with 12:35 – 13:00 Presentaons: Indian Instute of Public Administraon (IIPA) as one of its prime Open Government Data in India agencies to train its senior and middle level officials as well as has Open Data in Switzerland – Technology for All not just for Few entrusted IIPA to replicate 'Training of Trainers' components for e- Followed by Q&A governance and Digital India trainings throughout the country. Digital India tries to address all the features of making India more cizen - 13:00 – 13:45 Lunch & Networking Break centric, and cizen-inclusive. 13:45 – 14:45 Panel Discussion 1 However, the rapid digizaon and inclusion of technology-based Disrupve Technologies and Sustainable Development Goals: soluons in public service delivery may have its pialls. Proliferaon of Engaging the Unreached – Digital Governance for All technology in all aspects of a cizens' life, may make the hapless Examples of implementaon: issues, opportunies and cizens more vulnerable to cybercrime. Governments must instruments on how to reach out to groups not reached by collaborate with each other and with all stakeholders of the ecosystem digitalizaon - both at the naonal as well as at the internaonal level – to prevent this and to be one-step ahead. Followed by Q&A and Open Discussion Swiss-India relaonship is a case in point. Firmly grounded in our 14:45 – 15:05 Interacve Session: Cizen Parcipaon in e-Governance seventy years old friendship, this partnership of Switzerland and India in 15:05 – 15:20 Tea-Break / Short Film the e-governance space may be pernent at this me of transion when India seeks new friendships and empirical evidence of success. The 15:20 – 16:30 Panel Discussion 2 thrust of Digital India in bridging the last mile gap for a hitherto Resolving the Triangular Dichotomy: e-Governance, Right to 'unreached' cizen is expected to benefit from Swiss experiences as well Privacy and Security as from Swiss success stories that could be adapted for India. Similarly, Followed by Q&A and Open Discussion Indian achievements in digitally engaging cizens in policy-making 16:30 – 16:50 Wrap Up Session – Conclusions processes through iniaves like MyGov may be useful for Switzerland. 16:50 – 17:00 Acknowledgments Hope this Swiss-Indian e-governance forum can take this process of joint learning forward towards fruion! 17:00 - 17:30 Tea / Networking 2 3 Speakers Speakers ALENKA BONNARD posngs Shri Chaerjee spent seventeen years in Environment and Director and Co-founder, staatslabor Forests policy and management areas at the State and Central levels. [email protected] He has published widely in internaonal reviewed journals and in A lawyer by training, specialized in the evaluaon of public policy, Alenka edited volumes in this subject area. He is presently Member, Naonal carried out her studies in Lausanne, Geneva, Berlin and Paris. She Tiger Conservaon Authority, MoEF & CC and Member, Indian benefits from many years of experience in strategy and innovaon Resources Panel, (GIZ) MoEF & CC Govt. of India. consulng for large companies, foundaons and various public enes. Indian Instute of Public Administraon (IIPA) She supervises all the acvies and partnerships of the staatslabor and is responsible for strategy and development. Alenka is parcularly Indian Instute of Public Administraon (IIPA) was setup to build interested in issues of cizen parcipaon, innovaon culture and capacity among public servants through training and research with service and public policy design. knowledge, skills and behaviour required for managing the tasks of governance at the Centre and state level. In its efforts to enhance the staatslabor leadership, management and administrave capability of the execuves The staatslabor was born from a keen interest in public acon and the in government and public sector enterprises, the Instute works in close desire to keep it in pace with present opportunies. In the summer of collaboraon with naonal and internaonal organizaons. The 2016, a group of young people from such diverse backgrounds as Instute's training and research programmers link with its vast design, technology, social sciences, polics and administraon decided informaon management and experience- sharing acvies. to set up a site where issues related to public services and policies could Building upon the vision of its founding fathers, the IIPA aims to be one of be tackled in a muldisciplinary and innovave fashion. the world's leading academic centers of thought and influence on public Officially launched in January 2017 and housed in the Impact Hub of governance, policy making and implementaon to enable governance Berne - the capital of Switzerland, the staatslabor supports the systems to become more responsive to the needs and aspiraons of developmental work of Swiss public and parapublic sectors striving to cizens and be aligned to human values in a democrac society. offer cizens services tailored to their current and future needs. The www.iipa.org.in staatslabor funcons simultaneously as a plaorm connecng experts, civil society and administraons, a forum for exchange and a laboratory PROF. JAGDEEP S. CHHOKAR for public innovaon. Founder member ADR www.staatslabor.ch [email protected] Jagdeep S. Chhokar has been a professor, manager, and engineer. He DR. TISHYARAKSHIT CHATTERJEE was professor, Dean and Director In-charge at the Indian Instute of IAS (Retd.); Director, Indian Instute of Public Administraon (IIPA) Management, Ahmedabad. He is a founder member of Associaon for [email protected] Democrac Reforms, and founding Chairperson of Aajeevika Bureau. He is now a concerned cizen, a lawyer, and a birdwatcher. Ph.D. (Environment), PG Diploma in Internaonal Cooperaon & Development, University of Oawa, Masters in History Delhi Associaon for Democrac Reforms (ADR) University, IAS (1975) of Andhra Pradesh cadre. He rered in November The Associaon for Democrac Reforms (ADR) was established in 1999 2012 as Secretary, Government of India, Ministry of Environment and by a group of professors from the Indian Instute of Management (IIM) Forests. Post rerement he was selected as Director IIPA in March Ahmedabad. In 1999, Public Interest Ligaon (PIL) was filed by them 2013. In his over thirty-seven years of service, besides the normal with Delhi High Court asking for [or requesng] the disclosure of the 4 5 Speakers Speakers criminal, financial and educaonal background of the candidates Pavan Duggal Associates contesng elecons.