Dictionary of Leisure, Travel and Tourism third edition Specialist dictionaries Dictionary of Accounting 0 7475 6991 6 Dictionary of Agriculture 0 7136 7778 3 Dictionary of Banking and Finance 0 7136 7739 2 Dictionary of Business 0 7136 7918 2 Dictionary of Computing 0 7475 6622 4 Dictionary of Economics 0 7136 8203 5 Dictionary of Environment and Ecology 0 7475 7201 1 Dictionary of Food Science and Nutrition 0 7136 7784 8 Dictionary of Human Resources and Personnel Management 0 7136 8142 X Dictionary of Information and Library Management 0 7136 7591 8 Dictionary of Marketing 0 7475 6621 6 Dictionary of Media Studies 0 7136 7593 4 Dictionary of Medical Terms 0 7136 7603 5 Dictionary of Nursing 0 7475 6634 8 Dictionary of Politics and Government 0 7475 7220 8 Dictionary of Publishing and Printing 0 7136 7589 6 Dictionary of Science and Technology 0 7475 6620 8 Dictionary of Sports Science 0 7136 7785 6 Easier English™ titles Easier English Basic Dictionary 0 7475 6644 5 Easier English Basic Synonyms 0 7475 6979 7 Easier English Dictionary: Handy Pocket Edition 0 7475 6625 9 Easier English Intermediate Dictionary 0 7475 6989 4 Easier English Student Dictionary 0 7475 6624 0 English Thesaurus for Students 1 9016 5931 3 Check Your English Vocabulary workbooks Academic English 0 7475 6691 7 Business and Administration 0 7136 7916 6 Human Resources 0 7475 6997 5 Law 0 7136 7592 6 Living in the UK 0 7136 7914 X Medicine 0 7136 7590 X FCE + 0 7475 6981 9 IELTS 0 7136 7604 3 Phrasal Verbs and Idioms 0 7136 7805 4 TOEFL® 0 7475 6984 3 TOEIC 0 7136 7508 X Visit our website for full details of all our books: www.acblack.com Dictionary of Leisure, Travel and Tourism third edition A & C Black ț London Originally published by Peter Collin Publishing as Dictionary of Hotels, Tourism and Catering Management First published 1994, reprinted 1999 Second edition published 2001 Third edition published 2005, reprinted 2006 This electronic edition published 2011 Bloomsbury Publishers Plc, 36 Soho Square, London W1D 3QY www.bloomsbury.com www.acblack.com Copyright © P. H. Collin 1994, 2003 Copyright © A & C Black Publishers Ltd 2006 Copyright © Bloomsbury Publishing Plc, 2011 All rights reserved; no part of this publication may be reproduced, stored in a retrieval system or transmitted by any means electronic, digital, mechanical, photocopying or otherwise, without the prior written permission of the Publisher. No responsibility for loss caused to any individual or organisation acting or refraining from action as a result of the material in this publication can be accepted the Publisher or the authors. A CIP catalogue record for this book is available from the British Library Print ISBN: 978 0 7136 8545 9 Electronic ISBN: 978 1 4081 0212 1 Preface This dictionary aims to provide the basic vocabulary of terms used in the leisure, travel and tourism industries; the fields covered include catering (restaurants and kitchens), hotels and guesthouses, travel, insurance and health and safety, together with terms relating to general business, such as accounts, personnel etc. For this new edition of the dictionary we have expanded and edited the text to keep pace with changes in the industries. For example, readers will find terms related to food and drink (including different diets and types of coffee), ecotourism, extreme sports etc. At the same time, to make the dictionary more useful to students, we give phonetic transcriptions for all the headwords. The main words and phrases are defined in simple English and in some cases the definitions have been expanded by explanatory comments. We also give quotations from specialist magazines and other publications relating to the subjects. The supplements at the back give additional information. We are grateful to many people who have contributed to the work, in particular Joseph Armstrong and Hazel and David Curties who read the text and provided many valuable comments for the first edition. Also, many thanks to Marzena Przeczek for her invaluable contributions to the text. Pronunciation Guide The following symbols have been used to show the pronunciation of the main words in the dictionary. Stress is indicated by a main stress mark ( ) and a secondary stress mark ( ). Note that these are only guides, as the stress of the word changes according to its position in the sentence. Vowels Consonants back b buck ɑ harm d dead ɒ stop ðother ai type d jump aυ how f fare aiə hire gold aυə hour h head ɔ course j yellow ɔi annoy k cab ehead l leave eə fair m mix ei make n nil eυ go ŋ sing word p print i keep r rest i happy s save ə about ʃ shop i fit t take iə near tʃ change u annual θ theft u pool v value υ book w work υə tour x loch shut measure z zone A AA absenteeism bs ə ntiiz ə m AA /db(ə)l ei/ abbreviation ROAD TRAVEL absenteeism / ( ) | ( ) / noun Automobile Association BUSINESS the act of staying away from work AAA for no good reason AAA /trip(ə)l ei/ abbreviation ROAD ‘…absenteeism has since reduced and now TRAVEL American Automobile Association stands at 1.8%’ [Caterer & Hotelkeeper] AA rosette ei ei rəυzet ABTA AA rosette / | / noun CATER- ABTA /btə/ abbreviation Association of ING an award given by the AA to hotels and British Travel Agents abv restaurants serving high-quality food. Abbr abv abbreviation BEVERAGES alcohol by AAR (NOTE: The AA awards an establish- volume ment between one and five rosettes, Academy of Culinary Arts əkdəmi Academy of Culinary Arts / | depending on the quality of its food and əv klin(ə)ri ɑts/ noun CATERING an service.) association of chefs, restaurant managers abattoir abattoir /bətwɑ/ noun a place where and their suppliers, whose aim is to raise animals are slaughtered for their meat standards in food, cooking and service. Abbr abbey bi ACA abbey / / noun a Christian religious accelerated freeze-drying ək accelerated freeze-drying /| establishment for monks or nuns, consisting seləreitid friz draiiŋ of living quarters and other buildings / noun CATERING a method of preserving food by heating it for a grouped round a church short time, then freezing it rapidly and dry- COMMENT: In Great Britain, abbeys were ing it in a vacuum. Abbr AFD abolished in the 16th century at the Refor- accept əksept mation, but some abbey churches remain accept / | / verb to take something in use (such as Westminster Abbey); oth- which is being offered ć ‘All major credit ers became ruins (such as Fountains cards accepted.’ ć Do you accept payment by Abbey); others were converted into private cheque? houses (such as Lacock Abbey). access /kses/ noun a way of getting to a aboard əbɔd ć ć aboard / | / adverb on a ship The place The concert hall has access for passengers went aboard at 10 p.m. ć When wheelchairs. accessibility əksesibiliti the ship docked, customs officers came accessibility / | | / noun the aboard to inspect the cargo. ˽ all aboard! condition of a place or a facility, judged by everyone come onto the ship, please! whether it is easy for people, especially dis- above the line əbv ðə lain abled people, to reach it or use it above the line / | / adjective accessible əksesib ə l 1. BUSINESS referring to income and expend- accessible / | ( ) / adjective 1. iture before tax 2. MARKETING advertising easy to enter or to reach 2. suitable or spe- that has to be paid for and the cost of which cially adapted for disabled people accessible room əksesib ə l rum includes a commission paid to an advertising accessible room / | ( ) / agency. Compare below-the-line advertis- noun a room with special facilities for disa- ing bled people accident aboyeur ksid ə nt bɔi accident / ( ) / noun an unpleas- aboyeur / | / noun CATERING the ant event which happens suddenly and harms person in the kitchen at a restaurant who someone’s health ć Accidents usually hap- shouts the order from the waiter to the chefs, pen when people are tired or not concentrat- and pins the waiter’s written order on a hook ing on what they are doing. ˽ the airline has relating to a particular table. Also called a good accident record the airline has had announcer few accidents, compared with other airlines abroad əbrɔd abroad / | / adverb in or to another ˽ to have an accident to crash, to hit some- country ć The chairman is abroad on busi- thing ć He had an accident as he was driving ness. ć We are going abroad on holiday. to the hotel. accident insurance 2 accident insurance ksid ə nt in accident insurance / ( ) | breakages and deposited the balance in your ʃυərəns/ noun FINANCE insurance that will current account. ć I am submitting the claim pay if an accident takes place for damages in accordance with the advice accolade /kəleid/ noun an award given of our solicitors. accordingly əkɔdiŋli to someone as a sign of praise ć She received accordingly / | / adverb in agree- the highest accolade the association could ment with what has been decided ć We have give. ı Little Gem, ribbon received your letter and have altered the res- ‘…there are 76 Blue Ribbon winners and 40 win- ervations accordingly. according to əkɔdiŋ tu ners of the Little Gem – the highest accolade for according to / | / preposition guest accommodation’ [Caterer & Hotelkeeper] as somebody says or writes ć According to accommodate əkɒmədeit accommodate / | / verb to pro- the leaflet, the tour should leave the central vide lodging for someone ć The hostel can station at 10.30. ć The air conditioning sys- accommodate groups of up to fifty hikers.