JAXPORT MAGAZINE making moves Global manufacturers find opportunities and efficiencies in Jacksonville WINTER 2019 North Florida Warehouse FTZ > NOW OFFERING: Jacksonville, Florida U.S. Customs Bonded, FTZ Warehousing 3.7 to 23 Acre & Outdoor/Indoor Storage Facility • 300 Tons Lift Capacity N 3 Dock Loading • 36,000 lbs Forklift Capacity Ramp • 99,000 Reach Stack Onsite for Container Stacking 15 Acres Outdoor • Heavy Lift Available for Rail Flat Car Rigging Paved Storage • Heavy Lift Flat Rack/Step Deck/Mafi Rigging, Loading & Unloading • Onsite Rail Spur with Capacity of 10 Box Cars Fully Enclosed Inside Warehouse Rail Spur • Auto Import/Export Short Term and Long Term Storage (Domestic, Bonded, G.O and FTZ) Bldg #1 • Drive In Capacity Allowing Flat Rack/Flat Bed CSX Rail +/-216,200 sq. ft. 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Close Proximity to I-95, I-10, Specialized Triaxles I-75, CSX, Norfolk Southern and Florida East Coast Railroad NORTH FLORIDA WAREHOUSE FTZ: 1111 Imeson Parkway Blvd Jacksonville, Florida 32218 MEMBER For Quotes or Questions email [email protected] or call/text Chris Sloope at 813.507.3495 www.northfloridawarehouseftz.com 936494_North.indd 1 07/11/18 5:18 PM Global Logistics Solutions Visibility | Transparency | Flexibility • Contract logistics • Transportation management • FF&E solutions • Foreign trade zone • International freight forwarding • Food/medical grade: warehousing & distribution 904.507.6401 suddath.com/logistics ©2018 Suddath Global Logistics, LLC; US DOT 2212216; NVOCC 2894NF; IATA No. 111919 938262_Suddath.indd 1 12/21/18 12:34 AM In this Issue CHIEF EXECUTIVE OFFICER Eric Green, (904) 357-3100 CHIEF COMMERCIAL OFFICER Kristen DeMarco, (904) 357-3041 CHIEF OPERATING OFFICER Fred Wong, (904) 357-3089 BOARD OF DIRECTORS John Falconetti, Chairman John Baker, Vice Chairman Jamie Shelton, Treasurer Wendy Hamilton, Secretary Ed Fleming, Immediate Past Chairman Dr. John Newman, Member J. Palmer Clarkson, Member SALES AND MARKETING Robert Peek, Director and General Manager Frank Camp, Director, Cargo Sales Dave Kalata, Director, Ocean Carrier Relations & Trade Development Rick Schiappacasse, Director, Forest Products and Specialty Cargo Lisa Diaz, Manager, Southeast Cargo Sales Aisha Eccleston, Manager, National Container Accounts James Butcher, Cargo Sales Business Consultant FACILITIES Doug Menefee, Director, Terminal Operations HEADQUARTERS 2831 Talleyrand Ave., Jacksonville, FL 32206 Ph: (904) 357-3000 | Toll-free 1-800-874-8050 Fax: (904) 357-3060 JAXPORT.com | [email protected] JAXPORT MAGAZINE Nancy Rubin, Executive Editor Whitney Croxton, Managing Editor Chelsea Kavanagh, Writer Amy Klinkenberg, Graphic Designer PHOTO CREDITS Amazon, Aqua Gulf, JAXPORT Library, Mark’s Photos, Trailer Bridge JAXPORT Magazine is published in association with the Jacksonville Port Authority by 5950 NW 1st Place, Gainesville, FL 32607 (800) 369-6220 | (352) 332-1252 www.Naylor.com Jessica Semonin, Publisher Shani Calvo, Editor Mallori Gallimore, Project Manager Jason Zawada, Sales Director Rebecca Santana, Marketing Adam Firestone, Advertising Sales Robert Shafer, Advertising Sales Vicki Sherman, Advertising Sales cover story Chris Vermeulen, Advertising Sales Paige Durban, Project Coordinator 14 alawind creative direction/Sharon Lynne, Layout Manufacturers across Northeast Florida are taking ©2019 JAXPORT All rights reserved. The contents of this publication may not be reproduced by any means, in whole or in part, with- advantage of a region that offers exceptional out prior written consent. All reasonable efforts have been made intermodal connections, a thriving seaport, fast reach to ensure the accuracy of the information and no liability can be to a large consumer base and much more. attached to the Jacksonville Port Authority or the publisher for any errors, omissions or inaccuracies. PUBLISHED JANUARY 2019/JAX-T0318/4157 4 | JAXPORT MAGAZINE 2019 7 8 Special Report Keys to Landing Distribution Centers JAXPORT sets container volume records for the Architect of Amazon’s original global real estate strategy weighs in third consecutive year while also achieving record on the keys to attracting distribution centers. growth in other areas. 12 18 32 Building a Culture of Northeast Florida Enjoying Delivering Opportunity Customer Service Industrial Space Windfall for the Community Trailer Bridge CEO Mitch Luciano The market for industrial space Meet a 30-year veteran who has watched (bottom right) talks about the in Northeast Florida is booming – the size of ships grow from his seat in a company’s transformation that attracting new business to the region. container crane at JAXPORT. I O N O F AT P O C I R O T S A S U has boosted employee morale and A T H N O A � C I I T � I E E improved customer satisfaction. S M AWARD OF A JAXPORT DISTINCTION MAGAZINE C R O E M 2018 N M N I U N W I D C � A T A more stories I O N S AW 20 JAXUSA CEO on Momentum, Marketing, 28 JAXPORT Plays Role in Mission to Manufacturing and More Preserve Ocean Ecosystems 23 Hidden Savings Opportunity: 29 One-of-a-Kind Art Installation The Merchandise Processing Fee at JAXPORT Cruise Terminal 24 The Future Is Now: An Update on 30 Life-Saving Cancer Treatment Equipment Moves JAXPORT’s Infrastructure Investments Through JAXPORT 26 Small Business Profile: Hager Construction 30 JAXPORT Logistics & Intermodal 27 Connecting Small Businesses Conference 2019 with Opportunities 31 Connect with JAXPORT’s Cargo Experts 28 Global Shipping Line Begins Service to 33 Puerto Rico: One Year Later Jacksonville with Maiden Call 34 Index of Advertisers JAXPORT MAGAZINE 2019 | 5 trending @jaxport JAXPORT’s FTZ Top Posts No. 64 a Winner @JAXPORT Recognitions: - Consistency through Change Welcome ZIM Integrated Shipping JAXPORT CEO Eric Green (R) Services to JAXPORT! - Education congratulates @CrowleyMaritime - Infrastructure Chairman & CEO Tom Crowley as ZIM’s container vessel Tianjin recently the company christens its new made its first visit to our Blount Island cleaner, greener #LNG-powered Read more about FTZ No. 64 on terminal as part of the company’s vessel, homeported at our page 23. agreement with the 2M alliance. Talleyrand terminal. Fiscal Year 2018 At-A-Glance ON THE CONTAINERS* 199,899* ASIAN TRADE UP 12% 23% CRUISE PASSENGERS INCREASE PUERTO RICAN RISE NEARLY TRADE UP 37% 1.3 MILLION Industrial space in CONTAINERS MOVED 10.5M* Northeast Florida is TONS OF on the rise – up 4.5 665k CARGO autos percent since 2009. UP 12% Read more on page 18. Read more about our record year on page 7. *JAXPORT record Heard Around the Port “JAXPORT has the infrastructure and “The increase in service capacity through JAXPORT flexibility to move cargo efficiently and safely.” has helped us more quickly and efficiently make a – John Felitto broader and targeted assortment of products available President, Wallenius Wilhelmsen Solutions, for delivery to our customers.” Vehicle Services Americas – Abir Thakurta Vice President of Supply Chain, Havertys Furniture Companies Connect With Us Special Report @JAXPORT ANOTHER RECORD-SETTING ON THE YEAR AT JAXPORT JAXPORT’s public seaport terminals the Port of Jacksonville is Florida’s port continues to add new service achieved record growth in container largest container port complex. and capacity and the federal project volumes, recording double-digit to deepen the Jacksonville shipping growth during the fiscal year ending The Asian container trade continues channel to 47 feet to accommodate Sept. 30, 2018. JAXPORT moved to show significant growth, achieving even more cargo aboard the largest nearly 1.3 million containers in FY18, a 12 percent growth in the past year, ships is now well underway. 23 percent increase over 2017. with nearly 429,000 Asian containers moved. JAXPORT’s Asian trade has The growth in general cargo volumes When combined with the containers grown an average of 14 percent fueled another record for the port: handled through private terminals, annually over the past five years. The nearly 10.5 million tons of cargo moved through JAXPORT last year, up Record number of passengers 12 percent over 2017, which was also a #ChooseFun through Jacksonville record year for cargo tonnage. Other 2018 highlights include: JAXPORT served a record number during 15 years of cruise service ■ Liquid bulk cargoes (which include of cruise passengers during the at JAXPORT. cooking oil and corn syrup) past year, with 199,899 passengers increased 19 percent over 2017, with setting sail from Jacksonville. Read more about a one-of-a-kind more than 365,000 tons shipped. More than 2.4 million passengers art installation at JAXPORT’s Cruise ■ JAXPORT’s Puerto Rican container have sailed from Jacksonville Terminal on page 29. business grew 37 percent in FY2018. JAXPORT MAGAZINE 2019 | 7 feature Amazon operates three locations in Northeast Florida including a 885,000-square-foot fulfillment center near JAXPORT’s North Jacksonville terminals. KEYS TO LANDING DISTRIBUTION CENTERS Architect of Amazon’s original global real estate strategy weighs in By Sandy Smith There is an old adage about the to Julie Benezet, prior to that served as the Port of importance of location when former Director Seattle’s attorney. it comes to real estate and it of Global Real should come as no surprise Estate for Amazon, “Land and buildings are the first that the same applies to now author and things a company will look at,” distribution site selection. management Benezet said. “But the quality consultant. Benezet and quantity of the workforce is But scratch a little further and developed Amazon’s first important. These DCs are not run by other criteria emerge, according global real estate organization and robots, but by people.” 8 | JAXPORT MAGAZINE 2019 Not just any body—or building— JAXPORT, YOUR GATEWAY TO THE will do. The workforce has to be comfortable using technology in SOUTHEAST OFFERING: today’s highly advanced distribution ■ New Global Options and Increased Capacity centers.