April 2015 2020 TECHNOLOGY LANDSCAPE Work better. Live better. CITRIX 2020 TECHNOLOGY LANDSCAPE | APRIL 2015 Contents 01 Executive Summary 02 Trends Update 03 Work Transformed 04 Innovation Special Feature 05 IoT Special Feature 06 Retail and Finance 07 The Future of Education 08 Healthcare of Things CITRIX 2020 TECHNOLOGY LANDSCAPE | APRIL 2015 Contents 01 Executive Summary 02 Trends Update 03 Work Transformed 04 Innovation Special Feature 05 IoT Special Feature 06 Retail and Finance 07 The Future of Education 08 Healthcare of Things Staff CITRIX 2020 TECHNOLOGY LANDSCAPE | APRIL 2015 GUY BIEBER – MANAGING EDITOR / LEAD AUTHOR MATT HYNE – AUTHOR (EDUCATION, HEALTHCARE) Guy Bieber leads the production of the Technology Landscape as Citrix’s chief futurist. Guy is the Director of Strategy and Matt Hyne is the Director of Strategy and Communications in the Citrix Technology Office and a member of the Citrix Architecture for Citrix Labs and the CTO Office. Guy drives strategy, advanced research, and architectural initiatives. Guy CTO Office. Matt is responsible for researching new technology and market opportunities that will develop into new previously served in the CTO Office at General Dynamics having worked on advanced military research and architected business areas for Citrix. Matt is also the co-lead for the Citrix Future of Healthcare initiative that is looking at applying billion dollar programs. Guy has worked on everything from large command and control centers, to wearable fighting systems, new technology innovations to improve healthcare. Prior to Citrix, Matt held R&D leadership roles at Cisco, Ericsson and to intelligence and surveillance systems, targets for the Patriot missile, and many other systems. His diverse background gives CSIRO where he developed some of the most innovative technologies that make what the Internet is today. Matt was him a unique view of the future. also General Manager, Asia with Myriad Group where he led commercial engagements with major service providers and mobile vendors including Samsung, LG, Vodafone and Softbank. REUVEN COHEN – AUTHOR (FINANCE AND RETAIL) KYARA-LOMER-CAMARENA – COPY EDITOR Reuven is recognized as an early innovator and thought leader in cloud computing. He leads worldwide advocacy efforts for Citrix, with a particular focus on increasing the reach and influence of Citrix’s extensive portfolio of technology solutions Kyara Lomer-Camarena is the strategist for the Information Experience team at Citrix, where she interacts with customers and used by more than 330,000 customers and 100 million end users across the globe. A serial entrepreneur, Reuven founded across teams to create and curate top-quality technical information experiences. Kyara is also the communications director Enomaly, which was among the first to develop a self-service infrastructure as a service (IaaS) platform in 2005, and was for Citrix CubeFree, an app that helps mobile workers find great places to work outside the office. Prior to Citrix, Kyara was an acquired by Virtustream in 2012. Reuven also founded SpotCloud in 2011, the first commodity style cloud computing Spot award-winning journalist with Tribune Co., where she has been a reporter, TV correspondent, newspaper editor, and managing Market. Reuven writes The Digital Provocateur column for Forbes.com and co-hosts the DigitalNibbles Podcast, sponsored editor of a parenting magazine. She has created more than 10 new publications and played a critical role in shifting traditional by Intel. He is the co-founder of CloudCamp (300+ Cities around the Globe), the largest unconference where early adopters of print journalism to a community-based online experience. Cloud Computing technologies exchange ideas. He has served as a board member to the Information Technology Association of Canada as well as a strategic advisor to Sun Microsystems, Amazon.com, York University, and others. DEBORA AOKI – ART PRODUCTION As Senior Information Experience Designer at Citrix, Deb uses both her 15+ years of experience in interactive/online content KURT ROEMER – AUTHOR (HEALTHCARE, SECURITY) development and marketing, plus her 20+ years of experience in comics/illustration to facilitate brainstorming, develop storyboards for user testing, and illustrate user personas, customer journeys, and flow scenarios to drive customer-centric As Chief Security Strategist for Citrix Systems, Kurt Roemer leads the security, compliance, risk and privacy strategies for product development. Citrix products. As a member of the Citrix CTO Office, Roemer drives ideation, innovation and technical direction for products and solutions that advance business productivity while ensuring information governance. An information services DON CLAVETTE – DOCUMENT PRODUCTION veteran with more than 20 years experience, his credentials include the Certified Information Systems Security Professional (CISSP) designation, he served as Commissioner for the US public-sector CLOUD2 initiative and he led efforts to develop Don Clavette is a Senior Graphic Designer who brings a wealth of experience in both traditional art and digital design to the PCI Security Standards Council Virtualization Guidance Information Supplement for the payment card industry while the team and is known for his imaginative illustrations and expert draftsmanship. He joined Citrix in 2002 and has since serving on the Board of Advisors. Kurt is an active member of the ETSI NFV (Network Function Virtualization) specification worked on designs for print, web, events and motion graphics. Don’s prior experience includes illustrating book and team, and is Rapporteur for developing NFV Security and Trust Guidance. magazine covers for more than 10 years for publishers such as Ballantine Books (Del Rey), Berkley Publishing Group and Warner Books to mention a few. TRENTON CYCHOLL – AUTHOR (EDUCATION) Trenton has been part of the Citrix team for over 17 years. He has a proven track record of successfully implementing technology and solutions that have helped Citrix scale and transform. Currently, he is Managing Director of Apps and Integration Management within Worldwide Operations. His responsibilities include enterprise applications, integration technologies, business intelligence technologies, and application architecture. His innovative leadership has brought evolution to Citrix through the use of cloud technologies, mobility platforms, and strategic use of APIs at Citrix. Trenton holds a Bachelor of Science in Mechanical Engineering from Florida Atlantic University. Staff CITRIX 2020 TECHNOLOGY LANDSCAPE | APRIL 2015 GUY BIEBER – MANAGING EDITOR / LEAD AUTHOR MATT HYNE – AUTHOR (EDUCATION, HEALTHCARE) Guy Bieber leads the production of the Technology Landscape as Citrix’s chief futurist. Guy is the Director of Strategy and Matt Hyne is the Director of Strategy and Communications in the Citrix Technology Office and a member of the Citrix Architecture for Citrix Labs and the CTO Office. Guy drives strategy, advanced research, and architectural initiatives. Guy CTO Office. Matt is responsible for researching new technology and market opportunities that will develop into new previously served in the CTO Office at General Dynamics having worked on advanced military research and architected business areas for Citrix. Matt is also the co-lead for the Citrix Future of Healthcare initiative that is looking at applying billion dollar programs. Guy has worked on everything from large command and control centers, to wearable fighting systems, new technology innovations to improve healthcare. Prior to Citrix, Matt held R&D leadership roles at Cisco, Ericsson and to intelligence and surveillance systems, targets for the Patriot missile, and many other systems. His diverse background gives CSIRO where he developed some of the most innovative technologies that make what the Internet is today. Matt was him a unique view of the future. also General Manager, Asia with Myriad Group where he led commercial engagements with major service providers and mobile vendors including Samsung, LG, Vodafone and Softbank. REUVEN COHEN – AUTHOR (FINANCE AND RETAIL) KYARA-LOMER-CAMARENA – COPY EDITOR Reuven is recognized as an early innovator and thought leader in cloud computing. He leads worldwide advocacy efforts for Citrix, with a particular focus on increasing the reach and influence of Citrix’s extensive portfolio of technology solutions Kyara Lomer-Camarena is the strategist for the Information Experience team at Citrix, where she interacts with customers and used by more than 330,000 customers and 100 million end users across the globe. A serial entrepreneur, Reuven founded across teams to create and curate top-quality technical information experiences. Kyara is also the communications director Enomaly, which was among the first to develop a self-service infrastructure as a service (IaaS) platform in 2005, and was for Citrix CubeFree, an app that helps mobile workers find great places to work outside the office. Prior to Citrix, Kyara was an acquired by Virtustream in 2012. Reuven also founded SpotCloud in 2011, the first commodity style cloud computing Spot award-winning journalist with Tribune Co., where she has been a reporter, TV correspondent, newspaper editor, and managing Market. Reuven writes The Digital Provocateur column for Forbes.com and co-hosts the DigitalNibbles Podcast, sponsored editor of a parenting magazine. She has created more than 10 new publications and played a critical role in shifting traditional by Intel. He is the co-founder