INDEX A Anheuser-Busch InBev, 314, 316, 317, Absinthe, 217, 218 321, 324 Absolut, 197, 198 Anisette, 221 Accountants, 586 Anton Airfood, 18 Accounting errors, 581 Apertifs, 215 Acidity, 277, 278, 282, 319 Apple brandy (applejack), 209, 214 ADA (Americans with Disabilities Act), 103, Appletini, 438–439 502–504 Apricot brandies, 214 Advertising, 316, 677–678 Aquavit, 198 After-dinner drinks, 207–215, 591 Argentinean wine, 264 Age Discrimination in Employment Act, 504 Armagnac, 211–212 Aggravation, 453 Arrack rum, 204 Aging, of alcohol, 39–40, 185, 202, 203, Assault and battery insurance, 662 245–246 Assorted discount, 538 Agua fresca, 369 Atmosphere, 88–89, 91–93, 629–632 Air conditioning, 102 Auditors, 676 Airline beverage service, 24–25 Australian wine, 267–268 Airport bars, 18, 95, 96 Auto insurance, 662 Alberto, 425 Automated pouring systems, 130–131, Alcohol and Tobacco Tax and Trade Bureau 601–602 (TTB), 205, 327, 330, 655, 672 AVA (American Viticulture Area), 260, 261 Alcohol content, 175–177, 318–319 Alcoholic beverages, 9–10, 16–17, 172–177. B See also specifi c headings B-52 (cocktail), 449 Alcoholism, 39, 42–46 Baby Boomer customers, 78 Alcohol tolerance, 58 BAC, see Blood alcohol content Ale, 5, 158, 160, 317, 323, 332–336, 338 Bacardi, 201 Ale/lager hybrids, 336 Backbar, 107–108 Amaretto, 221 Backbar equipment, 124–127, 141. See also Amber rum, 202 COPYRIGHTEDspecifi c equipment MATERIAL American brandies, 208–209 Bacterial hazards, 359–363 American Viticulture Area (AVA), 260, 261 Balance sheets, 564 American wine, 260–264 Bank, opening the, 385–387 Americans with Disabilities Act (ADA), 103, Bank-count slips, 385, 394 502–504 Bar(s). See also specifi c headings Amer Picon, 223 atmosphere in, 88–89, 91–93 Amontillado, 260 beverage-only, 18–19 Anejo tequila, 206 clientele of, 75–80, 86 Angel’s Kiss, 426 closing, 390–394 Angostura, 223 and competition, 86–87 Anheuser-Busch Company, 6, 7, 55, 96, 314, décor in, 93–94 330, 546, 663 design of, 95–97 BINDEX.indd 711 03/11/10 10:51 PM 712 INDEX Bar(s) (continued) Beverage controls, 604–609 with entertainment, 19–20 Beverage-cost method, 588 with food service, 20–22 Beverage directors, 480 layout of, 97–103 Beverage industry, 1 location of, 85, 87–88 airline beverage service, 24–25 purchasing supplies for, 556–557 bars with entertainment, 19–20 selection and placement of bar, 103–114 bars with food service, 20–22 selling high-end spirits, 80–85 beverage-only bars, 18–19 and smoking, 22–23 hotel beverage operations, 23–24 working with designers/consultants, 114–116 and smoking, 22–23 Barback, 475 taverns, 10–12 Bar Code, 66 types of sales in, 16–17 Bar-code scanners, 550 Beverage laws, 497–499 Bar mixes, see Mixes (mixers) Beverage-only bars, 18–19 Barspoons, 147, 148 Beverage stewards, 480 Barstools, 101, 107 Bin cards, 546 Bar strainers, 147, 148 Binge drinking, 44–45 Bartenders, 84, 387–391, 472–475, 494–496, 610 Biodynamic wine, 263 BATF, see U.S. Bureau of Alcohol, Tobacco, and Firearms Bitters, 223–224, 382 Bathtub gin, 199–200 Black malt, 320 Batidas cocktails, 204 Black Russian, 421 BDA (budget deviation analysis), 578, 579 Blended American whiskey, 193 Beefeater’s Gin, 79 Blended grain Scotch whisky, 186 Beer(s), 309–354. See also Ale; Lager Blended malt Scotch whisky (BMSW), 186, 188 alcohol content of, 175, 318–319 Blended mixed drinks, 455–458 ale/lager hybrids, 336 Blended Scotch whisky, 186 beer-making process, 322–323 Blended straight whiskey, 193 craft, 309, 311–313 Blenders, 131–133, 455 domestic beer market trends, 315–317 Blend method, 442, 444 draft-, 140–144 Blendtec, 132 fermenting of, 172 Blood alcohol content (BAC), 33, 48–52, 54, 56 and food service, 21 Bloody Mary, 414, 417–418 and Generation X and Y customers, 79 Blush wines, 232 and health, 36 BMSW (blended malt Scotch whisky), 186, 188 history of, 5–7, 310–311 Bock beers, 331 importing and exporting of, 317 BODs (born-on dates), 343, 546 from macrobreweries, 313–315 Bois Communes, 211 mixing, 341–343 Bons Bois, 211 nonalcoholic, 336–337 Borderies, 211 on-premise promotions for, 338–341 Born-on dates (BODs), 343, 546 packaging of, 323–325 Bottle chillers/coolers, 136, 143 pasteurization of, 325–326 Bottle wells, 127 popularity of, 17 Bouncers, 479 pour-cost analysis, 599 Bourbon, 9, 189–192 private-label, 341 Boxed wines, 526 raw ingredients in, 319–322 Brandy, 8, 9, 208–215, 232, 591 sampler packs of, xi Brandy Alexander, 451 selling, 337–343 Brazilian wine, 269 serving, 350–354 Break-even point, 573, 576 storage of, 143–144, 343–350, 546 Breweries: Beer boxes, 140, 141 macro-, 313–315, 326, 329 Beer lists, 337–338 micro-, 17, 311, 324, 341 Beer sommelier, 479 regional, 312 Benedictine, 221 Brewing, 322, 323 BINDEX.indd 712 03/11/10 10:51 PM INDEX 713 Brewpubs, 21, 311–312 Classifi ed growths (French wines), 254 Brown-Forman, 192 Closeouts, 531 Brown goods, 16, 17, 183–194. See also specifi c CO (Certifi cate of Occupancy), 659 brown goods Cobra guns, 109, 128 BTG wine programs, see By-the-glass wine programs Cocktails, 17, 342, 400, 590. See also Mixed drinks Budget deviation analysis (BDA), 578, 579 Cocktail freezers, 131, 132 Budgeting, 88, 565–577 Cocktail shakers, 146–147, 440 Bud Light, 316, 317 Cocktail stations/units, 127 Bulk process (sparkling wines, 247 Codes (bar layout), 102–103 Bundling (pricing), 642–643 Coffee drinks, 428–431, 455 Business identity, 643–644 Cognac, 9, 209–211. See also Brandy Business plans, 620–625 Cointreau, 216, 221 Business valuation, 624 Collins drinks, 422, 446, 447 By-the-glass (BTG) wine programs, 286, 287, 289, Collins glasses, 162 302–303 Compensation, of employees, 507–516 Competition, 86–87, 595, 622, 627, 629 C Compound gins, 201 Cachaça, 204–205, 451 Concept bars, 95 Caipirinha, 204, 451 Condiments, 381–383 California wines, 252, 261–263 Condiment trays, 151, 153 Call brands, 17, 128 Congeners, 42 Calvados, 214 Construction costs, 565 Campari, 223 Consultants, 115, 514 Campbeltown malts, 188 Contract brewers, 312, 341 Canadian beer, 317 Contract labor, 514, 515 Canadian whisky, 192–193 Contribution margin, 583, 587 Cap catchers, 154 Control phase, 577, 579–586 Cape Codder, 416 Control states, 529, 530, 653 Capital risk, 536 Coonawarra wines, 267–268 Captain Morgan’s Rum, 201 Coors, 314, 315, 325 Carbonated mixes, 128–129, 370–371 Copyrights, 644 Carbonators, 128, 129 Cordials, 215–222 CARE (Serving Alcohol with Care), 498 Corks, 243–245, 296–297 Carrying costs, 536 Corked wine, 301 Cash controls, 609–612 Corkscrews, 154–155, 295 Cash drawers, 164 Corn whiskey, 193 Cashfl ow, 564, 573–575 Cortese, 240 Cashiers, 611 Cosmopolitan (cocktail), 439 Cash registers, see Point-of-sale (POS) terminals Cost percentage, 570, 587 Casinos, 19 Cost-percentage method (beverage control), 605, 606 Certifi cate of Occupancy (CO), 659 Cote Rotie, 236 Chairs, 101 Cover charges, 479 Chambord, 221 Craft beer, 309, 311–313 Champagne, 232, 247, 256, 292, 298–300. See also Craft Beer Institute, 479 Sparkling wine Cream, 376 Chapitalization, 241 Cream drinks, 451–452 Chartreuse, 221 Cream sherry, 260 Chateuneuf-du-Pape, 236, 256 Credit memos, 541, 542 Cherry brandy, 214 Credit restrictions, 665 Chilean wine, 268–269 Creme de cacao, 221, 452 Chinese beer, 317 Creme de menthe, 221 Chinese wine, 269–271 Criminal liability, 47 Cigar bars, 22, 76 Crisis management, 66–67 Civil Rights Act, 502, 505 Cruzan, 203 BINDEX.indd 713 03/11/10 10:51 PM 714 INDEX Curacao, 221 E Customers: ECR (electronic cash register) units, 164, 612 age of, 660 EEOC (Equal Employment Opportunity Commission), and cash controls, 611 103, 504, 505 estimating amount of potential, 86 Eggnog, 453 and marketing, 626–627, 630, 632 Eighteenth Amendment, 14. See also Prohibition types of, 75–80 Electrical wiring, 102, 110, 658 watching behavior of, 59 Electronic cash register (ECR) units, 164, 612 and wine lists, 279 Employee management, 471–520 Cutting boards, 153 barback, 475 Cynar, 223 bartenders, 472–475, 494–496 and beverage control, 606 D compensation, 507–516 Daiquiri, 440, 442, 445, 457 feedback from employees, 642 Dairy drinks, 451–455 hiring and scheduling, 482–491 Dark rum, 203 labor and employment laws, 502–507 Data analysis, 584–586 management positions, 480–482 Debt level, 564–565 and responsible alcohol service, 64–65 Decanters, 300 security positions, 479–480 Decanting wines, 300–301 servers, 475–476 Décor, 93–94, 631 training, 491–501 Demerara rum, 204 wine stewards/sommeliers, 476, 478–479 Dependent care accounts, 517 Employee Polygraph Protection Act, 506 Depletion-allowance forms, 552, 553 Employer Identifi cation Number, 517–518 Depression, 57–58 Employment laws, 502–507 Design, of bar, 95–97, 114–116 English gin, 200 Dessert wines, 233, 292 Enology, 2 Development costs, 566 Entertainment, 19–20, 76 Digestifs, 216 EPA (U.S. Environmental Protection Agency), Direct draw (draft beer), 344 140, 367 Direct shipments, 527–529 Equal Employment Opportunity Commission (EEOC), Disability compliance, 103 103, 504, 505 Discounts (purchasing), 537, 538 Equal Pay Act, 503–505 Discounted drinks, 595–597 Equipment, 123–169 Dispensing towers, 130 automated pouring systems, 130–131 Distillation, 3, 7–9, 173, 197, 201 costs of, 566 Distilled spirits, see Spirits draft-beer service, 140–144 Distilleries, 22 garnishing, 151, 153–154 Door staffers, 62 glassware, 156–164 Draft beer, 140–144, 323–324, 344–350, 546 guidelines, 167–168 Drambuie, 221 ice and ice machines, 136–140 Dramshop laws/liability, 47–48, 56, 661 mixers and blenders, 131–133 Drinking-age laws, 54–55, 660 mixing and pouring, 144–151 Drink menus, 460–465.