Hunterdon County Communications System Emergency Services Operations & Standards Manual

Hunterdon County Communications System Emergency Services Operations & Standards Manual

HUNTERDON COUNTY COMMUNICATIONS SYSTEM EMERGENCY SERVICES OPERATIONS & STANDARDS MANUAL NEW JERSEY’S FIRST COUNTY WIDE POLICE, FIRE, AND RESCUE 9-1-1 SYSTEM HUNTERDON COUNTY BOARD OF CHOSEN FREEHOLDERS George D. Muller Director Eric C. Peterson Deputy Director Ronal M. Sworen George B. Melick Matthew Holt Freeholders COUNTY ADMINISTRATOR Cynthia Yard CLERK OF THE BOARD Denise B. Doolan 908-788-1104 HUNTERDON COUNTY COMMUNICATIONS SYSTEM Police, Fire & Medical Emergency, Dial 9-1-1 TELEPHONE NUMBERS: Telephone # Fax Machine # Dispatchers - 24 hours a day 908-788-1202……………….908-806-8184 Fire & EMS 908-806-5804 Police North 908-806-5801 Police Central 908-806-5802 Police South 908-806-5803 Shift Supervisor 908-806-5806 Administration Mon.- Fri. 0830-1630 908-788-1205………………908-782-0057 Written & Compiled by: James S. Reasoner Senior Public Safety Telecommunicator #46 Hunterdon County Communications May 2007 1 MUNICIPALITY IDENTIFICATION NUMBERS: Alexandria Township 41 High Bridge Boro. 14 Bethlehem Township 42 Holland Township 15 Bloomsbury Borough 43 Kingwood Township 16 Califon Borough 44 Lambertville City 17 Clinton Town 45 Lebanon Borough 18 Clinton Township 46 Lebanon Township 19 Delaware Township 47 Milford Borough 92 East Amwell Twp. 48 Raritan Township 21 Flemington Borough 49 Readington Twp. 22 Franklin Township 91 Stockton Borough 23 Frenchtown Borough 11 Tewksbury Township 24 Glen Gardner Boro 12 Union Township 25 Hampton Borough 13 West Amwell Twp. 26 COUNTY GOVERNMENT DEPARTMENT PREFIXES Public Safety Dept 83 Freeholder Board 84 Communications 85 Emergency Mgmt. 86 Fire Marshal 87 Health Department 88 Prosecutors Office 89 Parks/Recreations 29 Sheriffs Office 99 HAZMAT-1,2,3 Hunterdon County Health Department Hazardous Materials Response Unit’s COMMAND 86 Hunterdon County Office of Emergency Management Mobile Command Post N. J. STATE UNIT PREFIXES Division Fish, Game, and Wildlife 81 Human Services 97 2 PHONETIC ALPHABET A Alpha B Bravo C Charlie D Delta E Echo F Foxtrot G Golf H Hotel I India J Juliette K Kilo L Lima M Mike N November O Oscar P Papa Q Quebec R Romeo S Sierra T Tango U Uniform V Victor W Whiskey X X-ray Y Yankee Z Zulu The phonetic alphabet should be used for spelling out unusual names of persons, locations, etc. They should ALWAYS be given as; A Alpha, B Bravo, etc. They should NEVER be given as; A as in Alpha, B as in Bravo, etc. or NEVER as just plain Alpha, Bravo, etc. 3 2400 HOUR TIME 2400 HOUR TIME 12 HOUR TIME 2400 (Twenty-Four Hundred……………………………………….Midnight 0001 (zero,zero,zero,one)………………………………………….One Minute After Midnight 0015 (zero,zero,one,five)……………………………………………Quarter Past Midnight 0045 (zero,zero,four,five)…………………………………………..45 Minutes Past Midnight 0100 (zero, one-hundred)………………………………………….One O'clock A.M. 0130 (zero,one,three,zero)…………………………………………One Thirty A.M. 0200 (zero, two-hundred)………………………………………….2 A.M. 0300……………………………………………………………………..3 A.M. 0400……………………………………………………………………..4 A.M. 0500……………………………………………………………………..5 A.M. 0600……………………………………………………………………..6 A.M. 0700……………………………………………………………………..7 A.M. 0800……………………………………………………………………..8 A.M. 0900……………………………………………………………………..9 A.M. 1000 (ten hundred)…………………………………………………..10 A.M. 1100 (eleven hundred)………………………………………………11 A.M. 1200.(Twelve Hundred Hours)……………………………………..Noon 1201 (twelve, zero, one)…………………………………………….One Minute After Noon 1215 (twelve, fifteen)…………………………………………………Quarter Past Noon 1300 (add 1:00 to 12:00) (thirteen hundred)…………………..1 P.M. 1345 (add 0045 to 1300) 1:45 P.M. (thirteen, forty-five)……1:45 1400 (add 2:00 to 12:00) …………………………………………..2 P.M. 1500 (add 3:00 to 12:00) …………………………………………..3 P.M. 1600 (add 4:00 to 12:00) …………………………………………..4 P.M. 1700 (add 5:00 to 12:00) …………………………………………..5 P.M. 1800 (add 6:00 to 12:00) …………………………………………..6 P.M. 1900 (add 7:00 to 12:00) …………………………………………..7 P.M. 2000 (add 8:00 to 12:00) (twenty hundred)…………………….8 P.M.. 2100 (add 9:00 to 12:00) (twenty-one hundred)………………9 P.M.. 2200 (add 10:00 to 12:00 (Twenty Two Hundred)……………..10 P.M. 2300 (add 11:00 to 12:00)………………………………………….11 P.M. 4 HUNTERDON COUNTY COMMUNICATIONS, 10-CODE to PLAIN LANGUAGE DEFINITIONS 10-01- Unable to copy, repeat or change location. 10-02- Loud & Clear, or Signal is clear. 10-03- Stop transmitting, or cease your transmission’s. 10-04- Received 10-05- Relay to _____. 10-06- Busy. 10-07- Off radio, Fax Times. 10-08- On radio 10-09- Repeat. 10-10- Negative. 10-11- Reserved. 10-12- Stand-by. 10-13- Report conditions. 10-14- Message or information…. 10-15- Message has been delivered. 10-16- …reply/replied to your message. 10-17- Responding 10-18- ….urgent… . 10-19- Contact has been made. 10-20- What is your location?? 10-21- Call by phone to…. 10-22- Disregard or cancel 10-23- On location/Arriving/On scene 10-24- Returning to_______ /Leaving Hospital 10-25- Report to or Respond to…. 10-26- ETA??… 10-27- DL Information…. 10-28- Registration information…. 10-29- NCIC check…. 10-30- Use caution…. 10-31- Pick up….. 10-32- ____ Units are needed. (*) 10-33- Help Me Quick!!! 10-34- Correct time….. 10-35- Time Check (See Procedure) 10-36- Are you alone?? 10-37- In Service 10-38- Out of Service 10-40- Code C Hostage or intruder 10-41- On duty 10-42- Off duty 10-44- 9-1-1 hang up… 10-45- Stolen vehicle. 10-46- Disabled motorist or vehicle. 10-47- B & E… 10-48- Stopping….. 5 10-49- Fall victim…. 10-50- Motor Vehicle Accident or MVA 10-51- Wrecker (needed or responding) 10-52- Ambulance or EMS (needed or responding) 10-53- Fire apparatus or Fire Department (needed or responding) 10-54- CERT Team respond to…. 10-55- Intoxicated Driver 10-56- Intoxicated Pedestrian 10-57- Hit & Run 10-59- Escort or Escorting…. 10-60- Alarm (Bank or Burglar) 10-61- Domestic 10-62- Assault 10-63- Bomb threat 10-64- Homicide 10-65- Armed robbery 10-66- Weapons involved 10-67- Sexual assault 10-68- Prowler 10-69- Drowning (In progress or just discovered) 10-70- Fire (Specify type) 10-71- Fire Drill 10-72- Under control 10-77- Aggressive driver 10-80- Transportation 10-81- Fracture of (___) 10-82- Head injury 10-83- Laceration of (___) 10-84- Asphyxiation (Smoke/Gas) 10-85- Poison (Specify Type) 10-86- Burns (Specify where & extent) 10-87- Bite from… (Snake or animal) 10-88- Maternity (Give specifics) 10-89- Hemorrhage of….. 10-90- Stroke 10-91- Heart attack 10-92- Seizure or convulsions 10-93- Suicide attempt by…. (Specify) 10-94- Gun shot 10-95- Reaction to narcotics… 10-96- Psychiatric 10-97- DOA 10-98- Respiratory distress 10-99- Cardiac arrest 10-100- Disaster (Specify) 6 NOTE for plain language: This is the language that has been approved by the Hunterdon County Police, Fire, & Squad Chiefs Associations to be used when communicating from Dispatch to the user agency and vice versa. We WILL preferably be known as “Hunterdon” or “Hunterdon County” however “County” is acceptable. The highlighted codes herein are being kept as a 10-code at the request of the HCPCA in order to keep confidentiality on behalf of the PD & the caller. Inappropriate & unacceptable verbiage such as “out”, “on the job”, “going” etc. will not be tolerated by Hunterdon County Communications and the unit will be asked to clarify. Departments will be responsible to see that members and/or employee’s will know these terms and use them as such. Continued use of unacceptable verbiage will be noted by the Room supervisor and the Chief officer will be notified with dates and times of recorded incidents. Please note the change in verbiage for signing a unit on and off the air. We will now use “On Radio” for a unit signing on and “Off Radio” for a unit signing off the air. Police officers will use on duty & off duty when starting or ending their tour. In & Out of service are now reserved for placing a unit In or Out of service while on a call. Fire & Rescue agencies are reminded that when placing a unit in or out of service when it is not on a call should call Hunterdon on the phone at (908)-782-2255. The goal here is to make a more professional approach to our communications and your assistance will be surely appreciated. 7 EMERGENCY MEDICAL SERVICES GUIDELINES EMS/RESCUE IDENTIFICATION NUMBERS: Amwell Valley 48 Kingwood Township 16 High Bridge/Hampton/Glen Gardner 27 Bloomsbury 43 Lambertville 17 Whitehouse/Branchburg 32 Califon 44 Lebanon Township 19 Clinton 45/46 Milford/Holland 92 Flemington/Raritan 49/21 Pattenburg 25 Frenchtown 11 Stockton 23 Hampton 13 Tewksbury 24 High Bridge 14 Whitehouse 22 Quakertown 91 Hunterdon Dev Ctr EMS 97 Out-of-County Bradley Gardens 39 Hopewell 52 Branchburg 74 Pennington 51 Erwinna 94 Stewartsville 98 Hillsborough 79 Titusville (Union) 53 Underwater Recovery Garden State 68 Hunterdon Medical Center EMS EMS-1 Hunterdon Medical Center Mobile Intensive Care Unit - Based in Flemington EMS-2 Hunterdon Medical Center Mobile Intensive Care Unit - Based in Warren County EMS-3 Hunterdon Medical Center Mobile Intensive Care Unit – Based in Lambertville EMS/RESCUE MOBILE IDENTIFICATION NUMBERS: Chief/Captain's Number…………50 Line Officers………………………..50A, 50B, etc. BLS Unit/Transport only………….51 – 54 BLS Unit/Transport with………….55 Extrication tools Rescue Vehicle/Primary………….56 Vehicle extrication Marine Rescue Vehicle…………....57 1st Responder Vehicle…..…………58 Technical Rescue Vehicle…………59 Marine Unit or boat………………..5M Trailer Units…………………………5 TRU Utility Vehicles or Support Units……………………76 - 79 9 FREQUENCIES AND USAGE CHANNEL: FREQUENCY USE: AMB 2 155.205 Primary Alerting Frequency AMB 3 155.340 Ambulance to Hospital AMB 5 155.400 Primary Communications Frequency, Dispatch to Ambulance, Ambulance to Ambulance, Etc.

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