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Last updated: 10232013 www.webex.com Table of Contents Setting up and Preparing for a Training Session ....................................................... 1 Setting up Training Center ........................................................................................ 1 System requirements for Training Center for Windows ...................................... 2 Setting up Training Center for Windows ............................................................. 2 Preparing for a training session ................................................................................. 3 Checking your system for UCF Compatibility ..................................................... 3 About WebEx Connect ....................................................................................... 4 About sharing a remote computer ....................................................................... 4 Joining a Training Session ........................................................................................... 7 About Joining a Training Session .............................................................................. 7 Registering for a Training Session ............................................................................ 8 Registering for a Training Session from an Invitation Email Message ................ 9 Registering for a Training Session from the Live Sessions Page ....................... 9 Adding a scheduled training session to your calendar program .............................. 11 Downloading Course Material Before the Training Session .................................... 12 Joining a Listed Training Session ............................................................................ 14 Joining a Listed Training Session from an Email Message ............................... 14 i Joining a Listed Training Session from the Live Sessions Page ....................... 14 Joining an Unlisted Training Session ...................................................................... 15 Joining an Unlisted Training Session from an Email Message ......................... 15 Joining an Unlisted Training Session from Your Training Center Web Site ...... 17 Joining an in-process training session .................................................................... 18 Joining an in-process training session from an email message ........................ 18 Joining an in-process training session from an instant message ...................... 18 Joining an in-process training session from a text message (SMS).................. 19 Obtaining Information About a Scheduled Training Session ................................... 20 Finding a Training Session ...................................................................................... 21 About Using the Live Sessions Page ................................................................ 21 Searching for a Training Session ...................................................................... 22 Sorting the Live Sessions Page ........................................................................ 23 Refreshing the Live Sessions Page .................................................................. 23 Selecting a Time Zone on the Live Sessions Page........................................... 24 Having trouble joining your first WebEx Training Session? ..................................... 24 ActiveX download ............................................................................................. 25 Java download .................................................................................................. 25 Installing an add-on for a Mac........................................................................... 25 Using the Calendar ...................................................................................................... 29 About the training session calendar ........................................................................ 29 Viewing the training session calendar ..................................................................... 30 ii Selecting a date on the training session calendar ................................................... 31 Searching for a training session on the training session calendar........................... 33 Sorting the training session calendar ...................................................................... 33 Refreshing the training session calendar ................................................................ 34 Selecting a language and time zone on the training session calendar .................... 34 About the Today view .............................................................................................. 36 About the Upcoming view ....................................................................................... 38 About the Daily view ................................................................................................ 40 About the Weekly view ............................................................................................ 42 About the Monthly view ........................................................................................... 44 About the Search Results page ............................................................................... 45 Setting up and Scheduling a Training Session ......................................................... 49 About scheduling a training session ........................................................................ 50 Choosing a level of security for a training session .................................................. 50 Setting up a scheduled training session .................................................................. 51 Setting up session and access information ............................................................. 55 Setting up a topic name and password ............................................................. 55 About listed and unlisted training sessions ....................................................... 56 Specifying whether a training session is listed or unlisted ................................ 57 Supporting over 500 attendees ......................................................................... 57 Deleting sessions automatically ........................................................................ 58 Copying session information from another session .......................................... 58 iii Specifying tracking codes for a scheduled session ........................................... 59 Setting up E-commerce (fee or pay-per-use training) ............................................. 60 About E-commerce for Training Center ............................................................ 60 Setting up fee-based training ............................................................................ 60 About using coupons ........................................................................................ 61 Setting up pay-per-use training ......................................................................... 61 Specifying audio conferencing options .................................................................... 62 Setting up an audio conference for a scheduled session .................................. 62 Setting up a VoIP-only audio conference for a scheduled training session ...... 64 System requirements for Integrated VoIP ......................................................... 65 Specifying date and time options ........................................................................... 65 About scheduling a training session time, occurrence, and duration ................ 66 About the Date and Time options ..................................................................... 66 Scheduling a training session time, occurrence, and duration .......................... 70 Setting up Hands-on Lab ........................................................................................ 72 About Hands-on Lab ......................................................................................... 72 About the Hands-on Lab page .......................................................................... 72 Reserving computers for Hands-on Lab ........................................................... 73 Viewing the Hands-on Lab schedule ...............................................................
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