UPCEA 2019 Photo courtesty of Alabastro Photography Annual Conference March 27–29, 2019 Seattle, WA The brightest minds. The leading institutions. WELCOME Going back to school was not easy. Having a coach there to motivate me through the difficult times and troubleshoot challenges has been invaluable. VALERIE DIXON, STUDENT BRA TY NDMAN UNIVERSI You could ask Valerie what she thinks of Brandman’s 15% increase in persistence. But she’s probably too busy registering for the next term to answer. InsideTrack’s adaptive student success solutions increases enrollment, persistence, graduation, and career readiness for all student populations. We can coach your students directly, or work with you to enhance your own student support program. LEARN MORE: WELCOME to the 2019 UPCEA Annual Conference! THANK YOU all for joining us at this year’s event. During your time at the conference, we invite you to think about how to embrace a future filled with possibility while maintaining your core values. Professional, continuing, and online education units have the vision, tools, and knowledge to lead our institutions in serving lifelong learners. Providing everyone with the right education at the right time in their lives to thrive in an ever changing society is up to us. With this shared ethos in mind, we hope that you’ll make the most of your time at the conference, and here in Seattle. This year’s Annual Conference would not have been possible without the hard work of the 2019 Annual Conference Advisory Committee and the UPCEA Staff. We extend our deep gratitude and appreciation to each of these individuals for all of their service to the association, and their efforts to bring to fruition a remarkable conference experience for all of our attendees. Here’s to embracing this moment of opportunity and to facing the inevitable challenges together. Bob Hansen Rovy Branon Chief Executive Officer, UPCEA University of Washington, Conference Chair 1 Welcome 2019 Annual Conference UPCEA Staff Advisory Committee 4 Letter from Jordan DiMaggio, Director of Policy UPCEA’s President Sandi Pershing, University of Utah and Digital Strategy Brenda Blazekovic, Eastern Joe Fedak, Director of Events 6 Conference Washington University and Programming Fast Facts Dean Claud, Old Dominion University Jim Fong, Chief Research Officer & Director, Center for Research and Strategy 8 Letter from UPCEA’s Paola Curcio-Kleinman, New Incoming President York University Camille Funk, Director, eDesign Collaborative Patricia Feldman, Arizona State University 9 Leadership India Gaskins, Associate Director of Meetings Schedule Geoff Foy, Pacific Lutheran University Business Operations and Finance Carol Gering, University of Oregon 10 Conference Schedule Opal Hawkins, Chief Financial Officer Earl Gibbons, Amy Heitzman, Deputy Chief Executive 34 Tips for Newcomers Western Washington University Officer and Chief Learning Officer 36 Get Involved Michele Gribbins, University of Brandan Kaiser, Associate Director of Illinois Springfield with UPCEA Membership and Communications Mike Jones, University of Connecticut Molly Nelson, Vice President of Marketing 39 Sessions by Track Khusro Kidwai, University of Maine and Communications 41 Exhibit Hall Guide Marissa Lombardi, Education First Jacqueline Romero, Project Coordinator Jeni Lutey, Eastern Washington University Ray Schroeder, Director, National Council 43 Exhibitor Hall Map for Online Education Kelly Newell, Washington State University 44 Exhibitor Snapshot Julie Uranis, Vice President for Online Lynda Rogers, University of California, and Strategic Initiatives Santa Cruz 56 Awards Program Kimberly Zaski, Vice President of Mike Schroder, California State University, Membership and Corporate Engagement 62 Upcoming Events San Marcos 63 Volunteer Thank You Mark Veljkov, Bellevue College 66 Hotel Floorplan Onsite Program 1 Times and events are listed here. For more details on topics and locations, see the full conference Schedule at a Glance schedule that begins on page 10 of this program. Tuesday, March 26, 2019 Thursday, March 28, 2019 10:30–11:30 a.m. 2018–2019 and 2019–2020 7:30 a.m.–5:30 p.m. Registration Desk Open Executive Committees of the UPCEA Board of Directors Meet 7:30–9:30 a.m. Institutional Representatives Breakfast Briefing** 12:00–4:30 p.m. 2018–2019 and 2019–2020 UPCEA Boards of Directors Meet 8:00–9:15 a.m. Master Class: Past UPCEA Emerging Leader Program 4:45–5:45 p.m 2019 and 2020 Annual Participant Gathering** Conference Advisory Committees Meet 8:30–9:30 a.m. Continental Breakfast 6:00–7:30 p.m. UPCEA Volunteer Leadership 9:30–10:30 a.m. Concurrent Session II and Institutional Representative 10:30–11:00 a.m. Networking Break in Exhibit Hall Reception (by invitation) 11:00 a.m.–12:00 p.m. Concurrent Session III Wednesday, March 27, 2019 12:00–12:15 p.m. Lunch Pick-up Lunch Sponsored by 7:30 a.m.–5:30 p.m. Registration Desk Open Sponsored by 12:15–1:30 p.m. UPCEA Network Lunch Meetings 8:00–10:30 a.m. UPCEA Emerging Leaders and Awards Presentations Pre-Conference: Leveraging Strengths for Leadership 1:45–2:45 p.m. Concurrent Session IV Excellence in Professional, 2:45–3:15 p.m. Networking Break in Exhibit Hall Continuing, and Online Education* 3:15–4:15 p.m. General Session 8:00–10:30 a.m. UPCEA 2019 Online From Warrior Brain to Artist Brain: Leadership Roundtable Helping Veterans Transition from Sponsored by War to University—Richard Casper 10:45 a.m.–12:00 p.m. Network, Regional, and National 4:30–5:30 p.m. Concurrent Session V Council for Online Education 5:30–6:30 p.m. Happy Hour Leadership Meetings Sponsored by 11:30–12:45 p.m. UPCEA Past Presidents’ Lunch (by invitation) 7:00 p.m. Dinner Groups 12:00–1:00 p.m. 2018–19 and 2019–20 Regional Cabinets and Network Senates Meet Friday, March 29, 2019 12:45–1:15 p.m. Newcomer’s Welcome 8:00–11:15 a.m. Registration Desk Open 1:30–3:00 p.m. Opening General Session 7:45–8:30 a.m. UPCEA Emerging Leaders ** Who is Us: The Future of Capstone Session American Identity—Eric Liu 8:00–9:00 a.m. School Spirit Continental Breakfast 3:00–3:30 p.m. Networking Break in Exhibit Hall 8:30–9:30 a.m. UPCEA Regional Business Meetings Meet & Greet with Eric Liu Break sponsored by 9:30–10:00 a.m. Networking Break in Exhibit Hall 10:00–11:00 a.m. Concurrent Session VI 11:15 a.m.–12:15 p.m. Closing General Session 3:45–4:45 p.m. Concurrent Session I The Future of Work—Michelle Weise 5:00–6:30 p.m. Opening Reception in Exhibit Hall *separate registration required **pre-registration required 2 2019 UPCEA Annual Conference Customize your 2019 Annual Conference experience! Tracks The 2019 UPCEA Annual Conference offers 7 tracks of concurrent sessions to address specific areas of practice important to The 2019 Annual professional, continuing, and online education. Concurrent sessions are organized to align with UPCEA’s six Networks, as well as with this Conference has year’s special Digital Strategy and Innovation track: something for everyone. Choose Business & Operations the concurrent Community and Economic Engagement sessions that best Digital Strategy and Innovation—NEW! meet your needs. International Look for the track Marketing, Enrollment, and Student Services and level icons Online Administration on each Program Planning & Implementation concurrent session! Each network is designed to be a “professional home” for members, and to serve professionals practicing in the defining areas of this vibrant and growing sector of higher education. Levels The content of each concurrent session has been assigned a level to help you identify the sessions that will be most relevant based on your professional experience. Foundational—For those new to the higher education field, and/or to the particular area of practice or topic of a session. Foundational-level sessions help participants gain and build understanding of new or less familiar topics. Applied—For those with a robust understanding of a particular topic ready to gain additional knowledge to be put to practical use. Many participants in applied-level sessions have been in the higher education field for 5+ years. Strategic—For those at a more senior level in higher education. Strategic-level sessions are for those required to do strategic visioning, set goals, and create strategies to meet those goals, and many participants have been in the higher education field for 10+ years. Onsite Program 3 Letter from UPCEA President Welcome to Seattle! Thank you for the opportunity to serve as your President this year. It has been one of the greatest honors of my life. I am looking forward to learning and engaging with you all at this incredible Annual Conference. I had the tremendous privilege of visiting all of UPCEA’s Regions this year. I am grateful to have personally met so many of you, and for the myriad ways that we worked together to elevate our profession. Many of you heard parts of my story this year, and I thank you for listening and for hearing with your hearts. I also thank you for the countless ways that you each see people—people like me—and their unique pathways, and then build innovative programs to meet them where they are. Thank you for opening the doors to our institutions for folks for whom doors may be heavier, more complicated, or seemingly inaccessible. UPCEA benefits us all in so many ways. It teaches us about our field. It encourages us to be leaders of the highest knowledge and character. It celebrates you as an individual for who you are and what you bring to the world, and empowers you to do the same for others.