Page Template y stor Hi Ward Count 2010/11 2011/12 2012/13 2013/14 2014/15 North Isles (Shetland) Ward 1 Nort 1 ## ## 1397 Shetland North Ward 1 Shet 2 ## ## 1498 Shetland West Ward 1 Shet 3 ## ## 1252 Shetland Central Ward 1 Shet 4 ## ## 1188 Shetland South Ward 1 Shet 5 ## ## 1486 Lerwick North Ward 1 Lerw 6 ## ## 1411 Lerwick South Ward 1 Lerw 7 ## ## 2504 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Quarterly Performance 0 7 Report Population 23210 Dwellings 10789 Land mass 149944.918 Quarter 1 2015-2016 (1 April to 30 June) Local Authority Shetland Islands 3 LA(1) in LSO 2 LA(2) in LSO Orkney Islands 3 Orkney Islands LA(3) in LSO Shetland Islands 1 Shetland Islands LSO N5 - West.Isles / Orkney /Shetland N5 ## LSO(1) in SDA N1 - Aberdeen City 1 LSO(2) in SDA N2 - Angus / Dundee / Perth & Kinross 1 LSO(3) in SDA N3 - Aberdeenshire / Moray 1 LSO(4)Comhairle in SDA nan Eilean N4 - Highlands Siar 1 LSO(5) in SDA N5 - West.Isles / Orkney /Shetland 1 LSO(6) in SDA x LSO(7) in SDA x DISCLAIMER SDAThe figures included in this report North are provisional and subject to change as a result of quality assurance and ## review. The statistics quoted are internalScotland management information published in the interests of transparency and ##openness. The Scottish government publishes Official Statistics each year which allow for comparisons to be made over longer periods of North time. ## 0 1 CONTENTS PAGE 1 Introduction 3 2 Performance Summary 4 3 Progress on local fire & rescue plan priorities Priority 1 – Local Risk Management and Preparedness 5 Priority 2 – All accidental dwelling fires 9 Priority 3 – All accidental fire casualties (fatal & non-fatal (incl p/s's)) 12 Priority 4 – All deliberate fires 13 Priority 5 – Non domestic fires 14 Priority 6 – Special Service Casualties – All 15 Priority 7 – False Alarm – UFAs 16 4. Glossary 17 2 INTRODUCTION This performance report provides information on our prevention, protection and operational response activities within Na H-Eileanan an Iar over the period Quarter 1 2014-2016, (1 April – 30 June). The Scottish Government provides an overarching vision for public services. This vision is supported by 16 National Outcomes which demonstrate commitment to creating a more successful country, with opportunities for all of Scotland to flourish, through increasing sustainable growth. The Scottish Fire and Rescue Service (SFRS) can make a significant contribution to improving these outcomes in Na H-Eileanan an Iar by contributing to the Community Planning arrangements. The national priorities for the SFRS are set out in the Fire and Rescue Framework for Scotland 2013. The SFRS Strategic Plan 2013-2016 outlines how the SFRS will deliver against these priorities and the outcomes against which this delivery can be measured. The priorities contained within the Local Fire and Rescue Plan for Na H-Eileanan an Iar 2014-2017 reflects the Outer Hebrides Community Planning Partnership Plan including the Single Outcome Agreement (SOA) 2014 – 17. The SOA includes a range of key themes focused on delivering improved outcomes for the communities of Na HEileanan an Iar. The aims of the local Fire and Rescue Service in Na H-Eileanan an Iar are to reduce deaths, injuries and damage to property from fires and other emergency events. We aim to achieve this by working in partnership, being pro-active and targeting our prevention and protection activities to where they are most required, based on evidence. Within the Local Fire and Rescue Plan for Na H-Eileanan an Iar 2014 - 2017, 9 priorities for the local Fire and Rescue Service have been identified; Priority 1. Local Risk Management and Preparedness Priority 2. Reduction of Accidental Dwelling Fires Priority 3. Reduction in Fire Casualties and Fatalities Priority 4. Reduction of Deliberate Fire Setting Priority 5. Reduction of Fires in Non-Domestic Property Priority 6. Reduction in Casualties from Non Fire Emergencies Priority 7. Reduction of Unwanted Fire Alarm Signals Priority 8. Enhance our contribution to community planning Priority 9. Enhance our local engagement practice 3 Performance Summary Scorecard We measure how well we are meeting our priorities using 6 key indicators, depicted below Apr to (& incl.) Jun RAG rating Key performance indicator 2011/12 2012/13 2013/14 2014/15 2015/16 YTD All accidental dwelling fires 11246 1 All accidental dwelling fire casualties (fatal & non-fatal ( 00132 3 All deliberate fires 2105 0 4 1 Non domestic fires 14113 1 Special Service Casualties - All 3143 6 6 3 False Alarm - UFAs 33 33 43 26 18 3 All other incidents #REF! #REF! #REF! #REF! #REF! RAG rating - KEY 1 RED DIAMOND 10% higher than the previous YTD period, or local target not achieved. 2 YELLOW TRIANGLE Up to 9% higher than the previous YTD period, or local target not achieved. 3 GREEN CIRCLE Equal to or improved upon the previous equivalent quarter (or YTD period), or local target achieved. 4 Progress on local fire & rescue plan priorities Priority 1 – Local Risk Management and Preparedness Fire Appliance Availability The following bar graphs indicate the operational availability of fire appliances across Na H-Eileanan an Iar during April, May and June. The lower half of each bar indicates the average day-time availability of a fire appliance from 6 am to 6pm across the month. The upper half of each bar indicates the average night-time availability of a fire appliance from 6 pm to 6am across the month. Blue portions of a bar indicate the percentage of time when a fire appliance was operationally available, red portions when operationally unavailable. To ensure that safe systems of work are in place, SFRS policy stipulates that a minimum of 4 suitably qualified personnel must crew an appliance before it can be considered available, this number includes the Officer in Charge who will have completed a minimum of Incident Command Level 1 training. The key challenge affecting appliance availability remains staffing. Low staffing numbers means that it takes only 1 or 2 members of the crew on some stations to be unavailable through primary employment, leave or sickness to fundamentally affect the availability of the stations’ appliance. As can be seen in the charts below, Castlebay, Bayhead and South Lochs are particularly affected though it is clear from the statistics shown that other station such as Tarbert, Valtos, Bernera and Lochmaddy are faced with rising unavailability during daytime hours. The significant changes to the recruitment process and the imminent construction of a new training facility in Stornoway will, it is anticipated, increase the appeal of serving the community in the Fire & Rescue Service by streamlining the journey to joining the service and reducing the travel impact on personnel annually. An update on recruitment is elsewhere in this report Fire Appliance Availability – April 2015 5 Fire Appliance Availability – May 2015 Fire Appliance Availability – June 2015 6 Fire Station Staffing & Recruitment The service has moved to a new model which is already bringing significant improvements to the process of recruitment. The new process was designed to deliver successful candidates from initial application to station in 16 weeks, and involves localised targeting of areas of the country where need is considered greatest. Western Isles applications totaled 12 individuals from May 11th until June 1st 2015 (SFRS 2015 Campaign 2) and it is then anticipated that successful candidates will join their stations in September of this year. The LSO and Group Manager for the Western isles have also ensured that SFRS 2015 Campaign 3 (August 13th – September 3rd, Training to commence in December) also includes the Western Isles in order to capitalise on momentum from campaign 2 but also to make every attempt to ensure crewing levels are increased as soon as possible and notably before any significant winter weather. This new process sees an end to ‘open’ recruitment all the year round, being replaced by short, efficient and targeted recruitment with a specific ‘end date’ aligned to training course dates. Officers from the Western Isles, Orkney and Shetland have been instrumental in driving the changes to the recruitment process, having made several recommendations to the working groups responsible for improving the overall process and recruitment ‘experience’ for candidates. Local Officers have directly notified Committee members, Comhairle Councillors and Community Councils as well as using social media such as Twitter and Facebook and also engaged with local radio stations to try to ensure the maximum reach of this recruitment campaigns. Leafleting and banners have also been placed in key areas to highlight the recruitment drive and the need for individuals to support their community fire stations. Fire Station Staffing and Recruitment March 2015 compared to June 2015 Staffing Staffing Difference Staffing Full Staffing Recruit Council Wards Fire Station Mar Jun from Change Compliment Applicants 2015 2015 Compliment Ward 01 Castlebay 9 9 12 ‐3 3 Barraigh, Bhatarsaigh, Eiriosgaigh Agus Uibhist a Lochboisdale 9 9 12 ‐3 0 Deas Bayhead Ward 02 8 8 12 ‐4 1 Beinn na Faoghla Agus Benbecula 16 16 16 0 0 Uibhist A Tuath Lochmaddy 9 9 12 ‐3 1 Scalpay 9 8 12 ‐4 1 Ward 03 Leverburgh 10 11 12 ‐1 0 Na Hearadh Agus Ceann A Deas Nan Loch South Lochs 8 8 12 ‐4 0 Tarbert 10 10 12 ‐2 1 Ward 04 Great Bernera 10 10 12 ‐2 0 Sgir’ Uige Agus Ceann A Tuath Nan Loch Valtos 9 8 12 ‐4 0 Ward 05 Sgire An Rubha Ward 06 Steornabhagh A Deas Stornoway 20 20 20 0 0 Ward 07 Steornabhagh A Tuath Ward 08 Loch A Tuath Shawbost 8 7 12 ‐5 1 Ward 09 Ness An Taobh Siar Agus Nis 7 7 12 ‐5 1 7 Operational Risk Intelligence Gathering and Review Operational Risk Intelligence is a key factor in safeguarding both Firefighter and Community safety.