.HERITAGE RAILWAY ASSOCIATION. HRA VOLUNTEER RECRUITMENT, TRAINING AND RETENTION SEMINAR. Tuesday 8th November, Crewe SIDELINES 148 DECEMBER 2016 INDEX SIDELINES 148 1/ CHANGES TO HRA EMAIL ADDRESSES. 2/ OPERATING & SAFETY MATTERS NEWSLETTER. 3/ A TOOL TO HELP YOU RUN YOUR RAILWAY SAFELY AND EFFECTIVELY. 4/ DEVELOPING COMPANY RISK REGISTERS. 5/ HRA AGM AND AWARDS DINNER 11TH FEBRUARY 2017 – ESENTIAL INFORMATION. 6/ HERITAGE RAILWAY ASSOCIATION AWARDS NOMINEES ANNOUNCED. 7/ DIRECTORS, TRUSTEES AND MANAGERS CONFERENCE WEDNESDAY 15TH MARCH 2017 8/ SEMINAR ON VOLUNTEER RECRUITMENT, TRAINING AND EDUCATION TUESDAY 8TH NOVEMBER 2016. 9/ SCOTTISH FORUM. 10/ BILL ASKEW – RETIREMENT AS HRA MEETINGS ORGANISER. 11/ JOHN JEFFERY - RETIREMENT. 12/ LINESIDE MANAGEMENT AND TREE FELLING. 13/ CORRECTION TO REPORT ON HRA SEPTEMBER WEEKEND MEETING. SIDELINES 147 ITEM 19. 14/ OPPORTUNITY TO HEAR ABOUT PLANS FOR BESTT AND NEW AREAS FOR TRAINING. 15/ HERITAGE LOTTERY FUND. 16/ CROWDFUNDING OPPORTUNITIES FOR HERITAGE IN THE NORTH WEST AND SOUTH WEST OF ENGLAND. 17/ CROWDFUNDING MATCH FUNDING. 18/ FUNDING FOR NATURE TRAILS AND OUTDOOR EDUCATIONAL FACILITIES. 19/ NCVO PUBLICATIONS ON GOVERNANCE. 20/ CARRIAGE AND WAGON COMPETITION. 21/ FEDECRAIL “BELGIUM 2017” CONFERENCE - ANTWERP. 22/ TV PUBLICITY IN EXCHANGE FOR USE OF VIDEOS OF YOUR RAILWAY. 23/ FRIENDS MEMBERSHIP & INTER-RAIL 2017. 24/ NATIONAL RAILWAY HERITAGE AWARDS 2016. 25/ CHANGE OF SIDELINES EDITOR. 26/ CONSULTANTS WANTED BY ABTEM (ASSOCIATION OF BRITISH TRANSPORT & ENGINEERING MUSEUMS) 27/ WICKHAM TROLLEY AND LSWR FLAP SIGNAL. 28/ HOME FOR THE CLAN PROJECT. 29/ SEATON TRAMWAY ‘HIGHLY COMMENDED’ AND SHORTLISTED AS A FINALIST IN THE SOUTH WEST TOURISM EXCELLENCE AWARDS 2016-17 30/ VINTAGE SIGNALS FOR DOWNPATRICK. 31/ THE CLAN PROJECT – COST CUTTING METHOD OF CONSTRUCTION. HRA ADVISORY NOTE: USE OF WEBCAMS PAGES 16 & 17 HRA CALENDAR PAGE 18 HERITAGE RAILWAY ASSOCIATION SIDELINES 148 2 of 18 .HERITAGE RAILWAY ASSOCIATION. SIDELINES 148 rd 23 DECEMBER 2016 Members’ Website www.hra.uk.com Public Website www.heritagerailways.com Tel 0800 756 5111 ext. 702 10, Hurdeswell, Tel/Fax 01993 883384 Long Hanborough, [email protected] Witney, Oxfordshire. OX29 8DH DETAILS OF HRA DIRECTORS AND OFFICERS ARE LISTED IN THE MEMBERS’ HANDBOOK ON THE MEMBERS’ WEBSITE. SIDELINES AND BROADLINES ARE ALSO AVAILABLE FOR DOWNLOADING www.hra.uk.com LOOK IN HRA DOCUMENTS Correspondence and initial enquiries to: Andrew Goyns, 28 George Street, Altofts, Normanton, West Yorkshire WF6 2LT Tel: 0800 756 5111 x 320 Fax: 0845 528 0775 Email: [email protected] HRA MATTERS 1/ CHANGES TO HRA EMAIL ADDRESSES. From 1st January 2017 we are having to stop using the “hra.gb.com” domain for our emails. This is not of our choosing. We will move to the hra.uk.com domain for our e-mail service instead from that date. For a short period, emails sent to the old addresses will be forwarded to the new address but the domain is being withdrawn by the World Wide Web early in the New Year and from that point there will be no system for forwarding messages sent incorrectly. There is much information in the public domain that shows the old domain addresses which we are working on getting amended. Within HRA it is a case of amending pages on the website and asking Directors, Officers and Advisers to amend any group addresses they may have created. Please would all members check their systems to ensure that the new addresses are held and used from January 2017. This will also need to include checking some predictive offerings and deleting them in such e-mail programs as Outlook. Please can you also make sure that anyone in your organisation likely to contact us by e-mail is made aware of this change. It is quite simple in practice [email protected] changes to [email protected]. Thank you for your help in this matter. Andrew Goyns. HRA Webmaster HERITAGE RAILWAY ASSOCIATION SIDELINES 148 3 of 18 OPERATING AND SAFETY 2/ OPERATING & SAFETY MATTERS NEWSLETTER. Issue 10, December 2016, is now available from the HRA website. All issues of “Operating & Safety Matters” are now freely available to all from the ‘Documents’ section of the HRA website; http://www.hra.uk.com. We have therefore stopped sending these newsletters to individuals using a special mailing list due to the difficulty in keeping such a list up to date. Members will continue to be advised of each new issue by a note in the latest issue of ‘Sidelines’. Bill Hillier, Chairman, Operating & Safety Committee, 19 Simon de Montfort Drive, Evesham, Worcs. WR11 4NR. Email: [email protected] ( [email protected] ) TWO SAFETY RELATED ITEMS WERE RAISED AT THE HRA MANAGEMENT FORUM ON WEDNESDAY 9TH NOVEMBER AND DETAILS ARE INCLUDED BELOW. 3/ A TOOL TO HELP YOU RUN YOUR RAILWAY SAFELY AND EFFECTIVELY. By John Gillespie, HM Assistant Chief Inspector of Railways, ORR. When you’re working on a locomotive in the workshop, you need the right tools to do the job. In the same way, when you’re organising the people who run the railway so that they can run it well, you need the right tool for that job. In fact, you need a tool that identifies what people need to be doing so that the railway will run safely and effectively. The RM3 model (the Railway Management Maturity Model) is that tool. It says that there are 26 things that people in a heritage railway should be doing in order to manage that railway safely. They range from having proper governance and leadership, to sound arrangements for making sure that people are competent as they do their jobs around the railway. For each of these 26 elements, the model says that the people can be doing them at an excellent level or a poor level, or at one of three levels in between. The model also describes, in a few sentences, what those levels look like for each of the 26. Why does this help? It helps because every railway is in the business of avoiding harm to its customers, to its neighbours and to its own people. You can only avoid harm by organising and managing your people to prevent harm from occurring from the hazards that are present on your heritage railway. If you manage each of the 26 elements well, then you are very likely to be running a safer railway, controlling all the hazards and avoiding harm. How do you use the model? Well, you use it by reading it, and applying what you read to the situation on your railway, and asking….for each of the 26 elements, do we do this element?; and if we do this, how well do we do this? Are we at excellent? Or are we at poor (ad hoc)? If you judge yourselves to be excellent at something, then you need to sustain that level. If you judge yourselves to be less than excellent, then you need to think about how to improve, and use the descriptions of excellent in the model as your target for improvement. The model can be used on any size of railway, in the same way that it is used for any size of railway on the mainline. For example, Hull Trains is a much smaller operation than, say, Southeastern; but they both use the same RM3 model, and it is their management arrangements for each of the 26 elements that are proportionate to their size and complexity of operation. In the same way, small and large heritage railways can use the model, perhaps adjusting it slightly to their own circumstances, and always having arrangements for organising their railway that are proportionate to their size and complexity. So, in summary, the RM3 model helps you organise your people so that the railway runs well and there is a high likelihood that no harm arises to your customers, your neighbours or your own people. I commend it to you, and copies can be found on ORR’s website. John Gillespie November 2016. HERITAGE RAILWAY ASSOCIATION SIDELINES 148 4 of 18 4/ DEVELOPING COMPANY RISK REGISTERS. Chris Bolt’s presentation described the process being followed by the West Somerset Railway to develop risk registers as part of its framework of business planning and budgeting. This approach reflects the HRA Guidance Note on the role of Boards and Directors, which says that as part of good governance Directors should “Identify and review the major risks that the business faces. As well as creating and reviewing the risk register, Directors should also put in place procedures to ensure that these risks are managed.” Chris stressed that the WSR was still at an early stage in developing its risk registers, and he welcomed feedback from other railways on how they were approaching this exercise. He outlined the evolution of the company’s Audit Committee into an Audit and Risk Committee, which is now reviewing risks across the business on a regular basis as well as providing assurance to the Board on how departmental risks were being identified and managed. The Committee is also reviewing development of a corporate risk register, covering risks which affect the future direction and strategy of the company, which the Board has committed to consider at least twice a year. The approach followed by the WSR to its risk registers was a simple 3x3 matrix, assessing both the probability of a particular risk materialising, and the impact if it did so. Definitions of what constituted high, medium and low probability and impact had been developed to assist in this process. As risk registers became more fully developed, the focus would move to assessment of the effectiveness of control measures: were these delivering the reduction in risk that had been anticipated, and if not what further action was required? This would make the link from the risk assessment process to the company’s business plan and budgets.