THE RADICATI GROUP, INC. A TECHNOLOGY MARKET RESEARCH FIRM IBM Lotus Notes/Domino Market Analysis, 2011-2015 http://www.radicati.com Cost – US $3,000 by P.O. or $2,500 by credit card A comprehensive analysis of IBM Lotus Domino, IBM Lotus Notes, and IBM LotusLive, including: Worldwide Installed Base, Revenue and Four-Year Forecasts: Worldwide On-Premises and Hosted Mailboxes Vertical Industry Breakouts Regional Breakouts – Installed Base and Forecasts Business Size Breakouts – Installed Base and Forecasts Version Breakouts – Installed Base and Forecasts Product Analysis, including Strength and Weaknesses for IBM Lotus Domino, IBM Lotus Notes, IBM Lotus iNotes, and IBM LotusLive. This report is intended for Investors, Corporate Customers and Vendors who need to make informed decisions about Messaging and Collaboration. Managed Managed Domino 2011 Domino 2015 Mailboxes Mailboxes LotusLive LotusLive 9% 11% Mailboxes Mailboxes 4% 9% On- On- Premises Premises Domino Domino Mailboxes Mailboxes 87% 80% Figure 1: Worldwide IBM Lotus Domino Installed Base by Mailbox Type, 2011 vs. 2015 Headquarters: 1900 Embarcadero Road, Suite 206 Europe: 29E Fitzjohns Avenue Palo Alto, CA 94303 London NW3 5JY, UK phone: (650) 322-8059 phone: +44 (0) 20 7794-4298 fax: (650) 352-2201 fax: +44 (0) 20 7431-9375 IBM Lotus Notes/Domino Market Analysis, 2011-2015 TABLE OF CONTENTS SCOPE ............................................................................................................................... 7 METHODOLOGY ........................................................................................................... 8 EXECUTIVE SUMMARY .............................................................................................. 9 CHAPTER 1: IBM LOTUS DOMINO MARKET DATA ........................................ 11 1.1 WORLDWIDE MAILBOXES ....................................................................................... 12 1.2 WORLDWIDE IBM LOTUS DOMINO INSTALLED BASE AND REVENUES.................... 18 1.3 WORLDWIDE IBM LOTUS DOMINO INSTALLED BASE BY INDUSTRY ...................... 23 1.4 IBM LOTUS DOMINO IN THE ON-PREMISES MARKET .............................................. 25 1.4.1 ON-PREMISES IBM LOTUS DOMINO INSTALLED BASE BY REGION ....................... 28 1.4.2 ON-PREMISES IBM LOTUS DOMINO INSTALLED BASE BY BUSINESS SIZE ............. 30 1.4.2.1 WORLDWIDE .............................................................................................. 30 1.4.2.2 NORTH AMERICA ........................................................................................ 32 1.4.2.3 EUROPE ..................................................................................................... 33 1.4.2.4 ASIA PACIFIC ............................................................................................. 34 1.4.2.5 REST OF WORLD ......................................................................................... 35 1.4.3 ON-PREMISES IBM LOTUS DOMINO INSTALLED BASE BY VERSION ...................... 36 1.4.3.1 WORLDWIDE .............................................................................................. 36 1.4.3.2 NORTH AMERICA ........................................................................................ 39 1.4.3.3 EUROPE ..................................................................................................... 40 1.4.3.4 ASIA PACIFIC ............................................................................................. 41 1.4.3.5 REST OF WORLD ......................................................................................... 42 1.5 IBM LOTUS NOTES IN THE HOSTED EMAIL MARKET ............................................. 43 1.5.1 IBM LOTUS DOMINO IN THE HOSTED BUSINESS EMAIL SEGMENT ........................ 45 1.5.1.1 IBM LOTUS DOMINO HOSTING PROVIDERS ................................................. 46 CHAPTER 2: IBM LOTUS NOTES MARKET DATA ............................................ 47 2.1 WORLDWIDE EMAIL CLIENT ................................................................................... 48 2.2 WORLDWIDE IBM LOTUS NOTES CLIENTS ............................................................. 50 2.2.1 IBM EMAIL CLIENT INSTALLED BASE BY VERSION ............................................... 53 2.2.2 IBM LOTUS NOTES INSTALLED BASE BY REGION ................................................. 56 2.2.3 IBM LOTUS NOTES INSTALLED BASE BY BUSINESS SIZE ....................................... 58 CHAPTER 3: IBM LOTUS NOTES/DOMINO PRODUCT OVERVIEW ............. 60 INTERNATIONAL BUSINESS MACHINES CORPORATION .................................................. 61 3.1 IBM LOTUS DOMINO .............................................................................................. 61 3.1.1 LOTUS DOMINO 8.5 ........................................................................................... 62 3.1.1.1 OPTIMIZING RESOURCES............................................................................. 62 3.1.1.2 PROTECTION .............................................................................................. 63 3.1.1.3 MINIMIZE OVERHEAD ................................................................................. 64 3.1.1.4 SCALABILITY ............................................................................................... 64 3.1.2 MAINTENANCE RELEASES ................................................................................... 65 3.1.2.1 LOTUS DOMINO 8.5.1 ................................................................................. 65 Copyright © April 2011 The Radicati Group, Inc. Reproduction Prohibited IBM Lotus Notes/Domino Market Analysis, 2011-2015 3.1.2.2 LOTUS DOMINO 8.5.2 ................................................................................. 65 3.1.3 FUTURE ROADMAP ............................................................................................ 66 3.1.3.1 LOTUS DOMINO 8.5.3 ................................................................................. 66 3.1.3.2 LOTUS NOTES/DOMINO NEXT ..................................................................... 66 3.1.4 IBM LOTUS NOTES TRAVELER ............................................................................ 67 3.1.5 IBM LOTUS DOMINO DESIGNER ........................................................................ 67 3.1.6 PRICING ............................................................................................................ 68 3.1.7 STRENGTHS AND WEAKNESSES ........................................................................... 68 3.1.7.1 STRENGTHS ................................................................................................ 68 3.1.7.2 WEAKNESSES .............................................................................................. 69 3.1.8 LOTUS DOMINO ANALYSIS .................................................................................. 70 3.2 IBM LOTUS NOTES ................................................................................................. 72 3.2.1 LOTUS NOTES 8.5 .............................................................................................. 72 3.2.1.1 SOCIALIZE .................................................................................................. 73 3.2.1.2 CONNECT ................................................................................................... 73 3.2.1.3 ACCESS ...................................................................................................... 74 3.2.2 MAINTENANCE RELEASES ................................................................................... 74 3.2.2.1 LOTUS NOTES 8.5.1 .................................................................................... 74 3.2.2.2 LOTUS NOTES 8.5.2 .................................................................................... 75 3.2.3 STRENGTHS AND WEAKNESSES ........................................................................... 75 3.2.3.1 STRENGTHS ................................................................................................ 75 3.2.3.2 WEAKNESSES .............................................................................................. 76 3.2.4 LOTUS NOTES ANALYSIS ..................................................................................... 77 3.3 IBM LOTUS INOTES ................................................................................................ 78 3.3.1 IBM LOTUS INOTES 8.5 ..................................................................................... 78 3.3.1.1 FULL MODE ............................................................................................... 79 3.3.1.1 LITE MODE ................................................................................................ 80 3.3.1.2 ULTRA-LIGHT MODE .................................................................................. 80 3.3.1.3 ADMINISTRATION ........................................................................................ 80 3.3.2 MAINTENANCE RELEASES ................................................................................... 81 3.3.2.1 IBM LOTUS INOTES 8.5.1 ........................................................................... 81 3.3.2.2 IBM LOTUS INOTES 8.5.2 ........................................................................... 82 3.3.3 STRENGTHS AND WEAKNESSES ........................................................................... 82 3.3.3.1 STRENGTHS ...............................................................................................