Annual Report 2016 NCSC Annual General Meeting, Stockholm, May 10 2017 NCSC mission statement and basis for work NCSC is the most professional, engaged and involved association within the shopping centre industry in the Nordic countries, including all shopping formats, all locations and all professions, directly or indirectly engaged in shopping centres. NCSC is the best network in the industry, has a high visibility and creates the best activities. The purpose of NCSC is to advance the shopping centre industry and to promote its role in relation to other industries and to the society. In 2010 a Business plan was adopted, stating the activities necessary to achieve the mission. This business plan has been the steering document for the work within NCSC since then and reviewed annually. Membership at year-end Companies Companies Companies Companies Individuals Individuals Individuals Individuals Country 2013 2014 2015 2016 2013 2014 2015 2016 Sweden 228 190 205 181 598 582 628 584 Norway 111 130 134 121 345 361 378 340 Denmark 44 44 41 41 97 89 88 71 Finland 24 24 35 41 68 65 114 133 Others 4 4 8 10 18 15 21 24 Total 411 391 423 394 1126 1112 1229 1152 Companies=total number of membership companies. Individuals=total number of persons included in all the membership companies. Revenues NCSC has three sources of revenue: membership fees, partner/sponsorships and surplus from events. The prices of membership were slightly increased 2016. Partner/Sponsorships have continued to grow throughout 2016. NCSC wishes to express a deep gratitude towards the different companies that are supporting us in our work. Your support is making a huge difference to our ability to develop the organization further. 1 NCSC Annual Report 2016 Events are supposed to cover its costs plus a small profit. Certain events are hosted by, and mostly paid, by member-companies. We are thankful and proud to have committed members. For the coming years the board hopes for, and indeed counts on a continuation and increase in both partnerships and events arranged by member-companies. Partners during 2016 • MK Illumination – Nordic Platinum partner • IKEA Retail – Nordic Gold partner • Steen & Strøm – Nordic Silver partner • Unibail-Rodamco – Nordic Silver partner (former Sweden Gold partner) • InsightOne – Norway Silver partner • EuroSign – Norway Silver partner • Atrium Ljungberg – Sweden Gold partner • Vasakronan – Sweden Gold partner • ICA Fastigheter – Sweden Gold partner • Skandia Fastigheter – Sweden Gold partner (starting January 2017) • Eurocommercial – Sweden Silver partner • Grosvenor – Sweden Silver partner (starting January 2017) Staff / Organization NCSC as an organization would not function without its committed personnel. The members and the board is dependent on the staff, carrying out management, member administration, marketing, project-leading and all other daily tasks, which makes it possible for NCSC to be a relevant organization for our industry. During 2016 the following persons have been part of the NCSC team: • Marika Wærn – Managing Director (full-time employed by NCSC) • Annika Olsson – Marketing Manager Nordic (full-time employed by NCSC) • Matilda Bergenudd – Member & Admin assistant (ended May, full-time employed by NCSC) • Linnea Törnvall – Member & Admin assistant (started June, full-time employed by NCSC) • Natasha Jonason – Event Project Manager Sweden (ended September, full-time freelance) • Lotta Strinnholm – Project Manager Education/Event (part-time freelance) • Hilde Maren Schjager – Marketing Manager Norway (full-time freelance) • Tina Korpi – Marketing Manager Finland (part-time freelance) • Dorthe Guldager – Marketing Manager Denmark (March-December, part-time freelance) In order to increase the overall effectiveness of our procedures, routines and overall organization of work, including both staff and board, a thorough analysis has been carried out in cooperation with the consultancy firm Occam. The result of this will be presented separately at the AGM. 2 NCSC Annual Report 2016 Board, Nomination committee and Auditors 2016 President /Chairman of the board • Wilner Anderson Board Denmark • Per Nyborg Thomsen, Country chair • Marianne Karlsen • Charlotte Sager • Claus Tüchsen Substitutes • Jacob Bannor • Jesper Andreasen Board Finland • Tuire Nyberg, Country chair • Mika Ohenoja • Pia Rosvall • Jussi Vyyrjyläinen Substitutes • Terhi Okkonen • Heli Vainio Board Norway • Rolf O Svendsen, Country chair • Johan Storvik • Carl “Nico” Nicolai L. Vold • Michael Rask Substitutes • Lise Lind • Monica Eriksen Board Sweden • Bernt-Olof Gustavsson, Country chair • Lisen Pettersson • Christoffer Lind • Fredrik Kolterjan Substitutes • Annika Schönefeld • Pia Hvalgren Nomination committee 2016 Jesper Andreasen, Denmark Kaisa Vuorio, Finland Lise Lind, Norway Ulf Attebrant, Sweden 3 NCSC Annual Report 2016 Auditor’s • Carl-Johan Kjellman - external auditor, BDO Stockholm • Christer Carlsson - internal auditor, Establisher, Triumph Board meetings during 2016 • Full Board (16 members) - 2 meetings • Executive Board (5 members) - 7 meetings+1 phone meeting • Country Board Denmark - 8 meetings • Country Board Finland - 6 meetings • Country Board Norway - 5 meetings • Country Board Sweden - 5 meetings Main events 2016 One of the main purposes of NCSC is to be a platform for making contacts and growing your professional network. Regardless of the stated theme or purpose of a specific event, networking is always the goal. The number of different events have increased significantly over the last couple of years, now giving our members about three times as many possibilities to meet, learn and network compared with three years ago. Nordic • Exclusive Tour Mall of Scandinavia & Täby Centrum • Study Tour Avion Shopping and Utopia, Umeå • Annual Conference & Annual General Meeting, Copenhagen • Retail Connections – Nordic Pavilion, London • Study Tour Warsaw, Poland • MAPIC show – Nordic Pavilion, Cannes Denmark • Study tour Stockholm incl. Mall of Scandinavia & Täby Centrum • Seminar “Centrenes organisering” • Seminar “Danmarks Bedste Handelsby” Finland • Member Breakfast Espresso House • Young Professional seminar Forum Shopping Center • Breakfast seminar ITIS Shopping Center • Breakfast seminar ELIXIA Citycenter Helsinki • Breakfast seminar Iso Omena Shopping Centre & O’Learys Espoo • Young Professional seminar Mall of Tripla • NCSC Awards Finland • Breakfast seminar REDI Shopping Centre Norway • February Seminar, Oslo • Breakfast seminar OHF • Study Tour Leeds • Kjøpesenterkonferansen, a 3-day event in Oslo incl. the NCSC Norway Awards 4 NCSC Annual Report 2016 Sweden • Webinar Swedish Shopping Centers SSCD *A • Breakfast seminar ICA Fastigheter • Breakfast seminar Lindex • Young Professional seminar HUI Research • Seminar “Taking Eatertainment to the Next levet” *B • Breakfast seminar BAS REX • After work seminar Ågren • Retail Arena Göteborg • Breakfast seminar Paradiset Matmarknad • Breakfast seminar Swedish Shopping Centre Directory SSCD*A • Sweden Urban Arena *C, premiere for a new meeting place, including the NCSC Sweden Awards • Breakfast seminar Grosvenor, SKHLM Centre *A A joint event together with HUI Research and Datscha *B A joint event together with O’Learys *C A joint project together with Svenska Stadskärnor and Sveriges Centrumutvecklare NCSC Young Professionals The NCSC Young Professional network was started in connection with the Annual Conference in Helsinki 2015 under the chairmanship of Lotta Sjöberg at NREP Finland (former Lehtonen, CBRE Global Investors). During 2016 the network has grown in Finland and in Sweden thanks to Gabriella Palmer, Specsavers (former JLL) and Mikael Orkovaara at CBRE. Networking events and study visits have been organized locally. The network is aimed at people in the 20’s and 30’s working in an industry related field who are in the beginning of their career. The network is currently free of charge. The importance of young, skilled and ambitious individuals joining our industry cannot be overstated. As a distinct Nordic initiative, connected and integrated to the wider framework of ICSC Next Generation program, the Young Professionals program is a network within the network of the NCSC. The aim is to create specific possibilities for younger talents and professionals to connect, learn and widen their networks, all for the benefit of their companies, themselves and the industry at large. NCSC Nordic Security Network A new network within the NCSC network started during 2016. The Nordic Security network is a forum for Security Managers and other managers with responsibility for security matters within retail property companies and shopping centres within the Nordics and Baltics. The network meets twice annually. Awards As recognition of outstanding performance the awards “Shopping center of the year” is given within each country, and among the country-winners the “Nordic shopping center of the year” is chosen. The jury-work behind the awards is quite extensive, the board is very thankful for the travels, judgments and all other work being carried out by the jury. 5 NCSC Annual Report 2016 During 2015 the following shopping centers were the country-winners, leading to nomination for the Nordic Shopping Center Award 2016: • Frederiksberg Centret, Denmark (Danica Pension) • Itis Shopping Centre, Finland (Wereldhave) • Strømmen Storsenter, Norway (Thon Eiendom) • Täby Centrum, Sweden (Unibail-Rodamco) The challenge prize "the Nordic Star" designed and produced by MK Illumination, was handed out to