Operational Performance Reporting Manchester Airport May 2019 Departure Punctuality - May-19 Last Month Last Year % Change Target Var to Target First Wave 82.6% 81.7% 0.8% 85.0% -2.4% Not First Wave 71.9% 69.0% 2.9% 85.0% -13.1% Grand Total 74.3% 71.6% 2.7% 85.0% -10.7% Departure Punctuality - Last 12 Months This Year Prev Year % Change Target Var to Target First Wave 84.3% 81.6% 2.7% 85.0% -0.7% Not First Wave 69.5% 68.7% 0.8% 85.0% -15.5% Grand Total 72.7% 71.5% 1.3% 85.0% -12.3% ATMs and Passenger Volumes MTD YTD Last Year Change Last Year Change Last Year Change Last Year Change Terminal Flight Passengers Passengers %MovementsMovements % Passengers Passengers %MovementsMovements % Arriving 545,467 563244 -3% 3505 3737 -6% 1,080,252 1115239 -3% 6706 6980 -4% Terminal 1 Departing 586,891 623289 -6% 3528 3763 -6% 1,117,864 1128962 -1% 6728 6986 -4% Terminal 1 1,132,358 1186533 -5% 7033 7500 -6% 2,198,116 2244201 -2% 13434 13966 -4% Total Arriving 313,193 245068 28% 1612 1229 31% 562,443 448965 25% 2749 2144 28% Terminal 2 Departing 344,287 274067 26% 1692 1307 29% 589,613 452551 30% 2831 2208 28% Terminal 2 657,480 519135 27% 3304 2536 30% 1,152,056 901516 28% 5580 4352 28% Total Arriving 410,961 379554 8% 3689 3695 -0% 821,999 770111 7% 7242 7207 0% Terminal 3 Departing 432,966 405205 7% 3694 3704 -0% 847,837 775259 9% 7246 7218 0% Terminal 3 843,927 784759 8% 7383 7399 -0% 1,669,836 1545370 8% 14488 14425 0% Total Grand Total 2,633,765 2490427 6% 17720 17435 2% 5,020,008 4691087 7% 33502 32743 2% Monthly Airline Movements Top 10 Operator Name Operator IATA Code # ATMs % of ATMs # Delays % Flights with no Delay RYANAIR FR 3037 21.2% 733 76% FLYBE BE 2837 19.8% 534 81% EASYJET AIRLINES EZY 2281 15.9% 619 73% JET2.COM LS 1693 11.8% 374 78% THOMAS COOK AIRLINES MT 1388 9.7% 398 71% TUI TOM 1247 8.7% 635 49% BRITISH AIRWAYS BA 520 3.6% 66 87% LUFTHANSA LH 465 3.3% 104 78% AER LINGUS EI 462 3.2% 106 77% SAS SCANDINAVIAN AIRLINES SK 375 2.6% 37 90% Grand Total 14305 100.0% 3606 75% Yearly Airline Movements Top 10 Operator Name Operator IATA Code # ATMs % of Total ATMs # Delays % Flights with no Delay FLYBE BE 33690 17% 7738 77% RYANAIR FR 31172 16% 8675 72% EASYJET AIRLINES EZY 25031 13% 6819 73% JET2.COM LS 16092 8% 3497 78% THOMAS COOK AIRLINES MT 12895 7% 4241 67% TUI TOM 12202 6% 4540 63% BRITISH AIRWAYS BA 7106 4% 1419 80% AER LINGUS EI 5489 3% 1097 80% LUFTHANSA LH 5469 3% 1335 76% K.L.M. KL 3944 2% 793 80% Grand Total 153090 79% 40154 74% Departure Punctuality by Terminal T1 Punctuality T2 Puntuality T3 Puntuality 74.60% 68.79% 76.53% First Wave Departure Punctuality Operator Name Operator IATA Code # Movements % of Movements Punctuality % LUFTHANSA LH 58 2.9% 91.38% BRITISH AIRWAYS BA 53 2.7% 90.57% RYANAIR FR 352 17.7% 87.22% EASYJET AIRLINES EZY 405 20.4% 86.67% JET2.COM LS 465 23.4% 84.09% FLYBE BE 196 9.9% 83.67% THOMAS COOK AIRLINES MT 209 10.5% 80.38% BRUSSELS AIRLINES SN 27 1.4% 74.07% K.L.M. KL 31 1.6% 64.52% TUI TOM 192 9.7% 61.98% Grand Total 1988 100.0% 82.55% Monthly Airline Performance by Departure Punctuality Departing Punctuality Punctuality Operator Arriving Departing Change (Dep- Inbound Ranking Operator Name IATA Code Movements Movements Punctuality Punctuality Arr) Baggage 1 CATHAY PACIFIC CX 58 0.3% 59% 100% 41% 79% VIRGIN ATLANTIC 2 VS 283 1.6% 74% 92% 18% 89% AIRWAYS SAS SCANDINAVIAN 3 SK 375 2.1% 89% 91% 2% 97% AIRLINES 4 ETIHAD AIRWAYS EY 126 0.7% 86% 89% 3% 89% 5 LOGANAIR LM 269 1.5% 88% 89% 1% 99% SINGAPORE 6 SQ 88 0.5% 93% 89% (5%) 98% AIRLINES 7 AIR FRANCE AF 174 1.0% 89% 89% 0% 72% 8 ROYAL AIR MAROC AT 16 0.1% 88% 88% 0% 88% 9 QATAR AIRWAYS QR 158 0.9% 91% 87% (4%) 99% 10 BRITISH AIRWAYS BA 520 2.9% 88% 87% (1%) 90% 11 EUROWINGS EW 148 0.8% 92% 86% (5%) 97% AURIGNY AIR 12 GR 122 0.7% 87% 84% (3%) 100% SERVICES 13 EMIRATES EK 126 0.7% 89% 83% (6%) 94% 14 HAINAN AIRLINES HU 34 0.2% 47% 82% 35% 88% 15 ETHIOPIAN ET 31 0.2% 93% 81% (12%) 80% 16 P.I.A. PK 72 0.4% 83% 81% (3%) 36% 17 IRAQI AIRWAYS IA 10 0.1% 80% 80% 0% 60% 18 LUFTHANSA LH 465 2.6% 75% 80% 4% 97% 19 FLYBE BE 2,837 16.0% 83% 79% (4%) 94% AUSTRIAN 20 OS 62 0.4% 74% 77% 3% 100% AIRLINES BRUSSELS 21 SN 166 0.9% 80% 77% (2%) 93% AIRLINES 22 IBERIA EXPRESS I2 34 0.2% 82% 76% (6%) 76% 23 EASYJET AIRLINES EZY 2,281 12.9% 70% 76% 6% 99% FREEBIRD 24 FHY 8 0.0% 75% 75% 0% 100% AIRLINES 25 RYANAIR FR 3,037 17.2% 77% 75% (2%) 97% 26 JET2.COM LS 1,693 9.6% 81% 75% (7%) 97% 27 AER LINGUS EI 462 2.6% 81% 74% (7%) 83% THOMAS COOK 28 MT 1,388 7.8% 69% 73% 4% 93% AIRLINES 29 OMAN AIR WY 52 0.3% 73% 73% 0% 96% SAUDIA ARABIAN 30 SV 44 0.2% 41% 73% 32% 91% AIRLINES 31 FINNAIR AY 124 0.7% 79% 73% (6%) 65% BALKAN HOLIDAY 32 BGH 13 0.1% 100% 71% (29%) 67% AIR AMERICAN 33 AA 62 0.4% 71% 71% 0% 90% AIRLINES 34 EASYJET EUROPE EJU 59 0.3% 83% 69% (14%) 97% 35 UNITED UA 62 0.4% 39% 68% 29% 97% 36 ICELANDAIR FI 48 0.3% 79% 67% (13%) 88% 37 AIR TRANSAT TS 56 0.3% 64% 64% 0% 71% NORWEGIAN AIR 38 DY 38 0.2% 74% 58% (16%) 100% SHUTTLE 39 TURKISH AIRLINES TK 124 0.7% 63% 56% (6%) 79% 40 AEGEAN AIRLINES A3 18 0.1% 78% 56% (22%) 44% 41 VUELING AIRLINES VY 86 0.5% 63% 53% (9%) 98% 42 TUI TOM 1,247 7.0% 47% 51% 5% 84% SWISS 43 INTERNATIONAL LX 122 0.7% 75% 51% (25%) 97% AIR LINES 44 K.L.M. KL 360 2.0% 71% 48% (23%) 92% 45 AIR ARABIA 3O 16 0.1% 63% 38% (25%) 88% 46 TAP AIR PORTUGAL TP 108 0.6% 59% 35% (24%) 80% 47 AIR MALTA KM 8 0.0% 50% 0% (50%) 75% Grand Total 17,690 100.0% 76% 74% (1%) 93% Monthly Airline Performance by Punctuality Change (difference between Arrival OTP and Departure OTP) Punctuality Punctuality Change Operator Arriving Departing Change (Dep- Inbound Ranking Operator Name IATA Code Movements Movements Punctuality Punctuality Arr) Baggage 1 CATHAY PACIFIC CX 58 0.3% 59% 100% 41% 79% 2 HAINAN AIRLINES HU 34 0.2% 47% 82% 35% 88% SAUDIA ARABIAN 3 SV 44 0.2% 41% 73% 32% 91% AIRLINES 4 UNITED UA 62 0.4% 39% 68% 29% 97% VIRGIN ATLANTIC 5 VS 283 1.6% 74% 92% 18% 89% AIRWAYS 6 EASYJET AIRLINES EZY 2,281 12.9% 70% 76% 6% 99% 7 TUI TOM 1,247 7.0% 47% 51% 5% 84% 8 LUFTHANSA LH 465 2.6% 75% 80% 4% 97% THOMAS COOK 9 MT 1,388 7.8% 69% 73% 4% 93% AIRLINES AUSTRIAN 10 OS 62 0.4% 74% 77% 3% 100% AIRLINES 11 ETIHAD AIRWAYS EY 126 0.7% 86% 89% 3% 89% SAS SCANDINAVIAN 12 SK 375 2.1% 89% 91% 2% 97% AIRLINES 13 LOGANAIR LM 269 1.5% 88% 89% 1% 99% 14 AIR FRANCE AF 174 1.0% 89% 89% 0% 72% 14 ROYAL AIR MAROC AT 16 0.1% 88% 88% 0% 88% 14 IRAQI AIRWAYS IA 10 0.1% 80% 80% 0% 60% FREEBIRD 14 FHY 8 0.0% 75% 75% 0% 100% AIRLINES 14 OMAN AIR WY 52 0.3% 73% 73% 0% 96% AMERICAN 14 AA 62 0.4% 71% 71% 0% 90% AIRLINES 14 AIR TRANSAT TS 56 0.3% 64% 64% 0% 71% 21 BRITISH AIRWAYS BA 520 2.9% 88% 87% (1%) 90% BRUSSELS 22 SN 166 0.9% 80% 77% (2%) 93% AIRLINES 23 RYANAIR FR 3,037 17.2% 77% 75% (2%) 97% 24 P.I.A. PK 72 0.4% 83% 81% (3%) 36% AURIGNY AIR 25 GR 122 0.7% 87% 84% (3%) 100% SERVICES 26 FLYBE BE 2,837 16.0% 83% 79% (4%) 94% 27 QATAR AIRWAYS QR 158 0.9% 91% 87% (4%) 99% SINGAPORE 28 SQ 88 0.5% 93% 89% (5%) 98% AIRLINES 29 EUROWINGS EW 148 0.8% 92% 86% (5%) 97% 30 IBERIA EXPRESS I2 34 0.2% 82% 76% (6%) 76% 31 EMIRATES EK 126 0.7% 89% 83% (6%) 94% 32 FINNAIR AY 124 0.7% 79% 73% (6%) 65% 33 TURKISH AIRLINES TK 124 0.7% 63% 56% (6%) 79% 34 JET2.COM LS 1,693 9.6% 81% 75% (7%) 97% 35 AER LINGUS EI 462 2.6% 81% 74% (7%) 83% 36 VUELING AIRLINES VY 86 0.5% 63% 53% (9%) 98% 37 ETHIOPIAN ET 31 0.2% 93% 81% (12%) 80% 38 ICELANDAIR FI 48 0.3% 79% 67% (13%) 88% 39 EASYJET EUROPE EJU 59 0.3% 83% 69% (14%) 97% NORWEGIAN AIR 40 DY 38 0.2% 74% 58% (16%) 100% SHUTTLE 41 AEGEAN AIRLINES A3 18 0.1% 78% 56% (22%) 44% 42 K.L.M.