SOME USEFUL PHONE NUMBERS T Most of the numbers you will need have been included with the information in this guide. However, here are some other phone numbers OR which may prove useful to you during your transit through BWI Marshall. P IR BWI Marshall Amtrak/MARC Station 410-672-6167 A Duty-free Shop 410-859-1236 Terminal General Aviation/Signature 410-859-8393 LL Lost and Found 410-859-7387 Map & Guide HA Parking Lots and Garage 410-859-9230 S 1-800-GO TO BWI (1-800-468-6294) AR easy come, easy go Police 410-859-7040 Skycaps M Aviation Safeguard (Concourses A, B and C) 410-981-1251 Red prints Pantone 186 Prime Flight (Concourses C-JetBlue, D and E) 410-859-4444 Black prints black Travelex Currency Exchange 410-850-4760 OOD TSA Lost and Found G (items left in security clearance areas) 410-689-3620 AIRLINE RESERVATION AND INFORMATION THUR Air Canada aircanada.com 1-888-247-2262 L AirTran airtran.com 1-800-247-8726 American aa.com 1-800-433-7300 British Airways britishairways.com 1-800-247-9297 IONA Cape Air flycapeair.com 1-800-352-0714 T Continental continental.com 1-800-525-0280 Delta delta.com 1-800-221-1212 JetBlue jetblue.com 1-800-538-2583 ERNA Southwest southwest.com 1-800-435-9792 T N United united.com 1-800-241-6522 I US Airways usairways.com 1-800-428-4322 ON Follow BWI Marshall on Twitter at twitter.com/BWI_Airport, on Facebook search BWI Thurgood Marshall Airport, GT on YouTube at youtube.com/BWIMarshallAirport and view BWI photos on Flickr at flickr.com/photos/bwi_airport. HIN S ORE/WA M I Martin O’Malley, Governor LT Anthony G. Brown, Lt. Governor PHOTO CREDIT: Beverley K. Swaim-Staley, Secretary of Transportation LYNDA WAREHIME Paul J. Wiedefeld, Executive Director, MAA BWI MARSHALLTM&G 3/11 BA AREA AREA LODGING American Airlines will Southwest What’s new at increase service from Airlines hotels BWI Marshall with a will add and third daily nonstop to daily BWI Marshall Miami on April 5. nonstop motor AirTran Airways is adding service to island destinations service inns are from BWI Marshall to two from BWI Marshall including: a second nonstop flight Delta Airlines will add located within ona fewSaturdays miles andof Sundays to Montego Bay, Jamaica new markets, Charleston, 28 a fifth daily flight L South Carolina and which began on February 26; a second daily nonstop between BWI Marshall BWI. They offerbetween accommoda BWI and- San Juan beginning on April 5 and Greenville/Spartanburg, and Minneapolis/ OD tions ranging froma daily luxury nonstop to Bermuda operating from April 7. St. Paul on June 1. South Carolina on March 13. Three daily nonstop AirTransuites to is qualityalso increasing rooms at nonstop flights to the West Coast flights will operate economyincluding: rates.a daily Most nonstop offer to Los Angeles beginning on March 10; United Airlines will between BWI Marshall a second daily nonstop to Los Angeles on May 4; a daily nonstop and Charleston and courtesy shuttle service to and operate a second daily to Seattle beginning on May 4 with a second daily nonstop added nonstop flight to San two daily nonstops will G fromon May BWI. 26. ForA daily more nonstop informa to- San Francisco begins on May 26. Francisco beginning operate to Greenville/ tion about accommodations on July 1. Spartanburg. AirTran will increase service to Portland, Maine on May 4 and to IN available,Grand Rapids, or about Michigan shuttle on May 26. arrangements, please use the numbers listed below. G Terminal Map SERVICES Automatic Teller Machine Lower LevelBaggage Claim Baggage Claim Baggage Claim 6-9 10-12 Best Buy Express by Zoom Systems S SERVICES Customs and Border Protection Automatic Teller Machine Elevator Baggage Claim Baggage Claim Baggage Claim 6-9 Euro Café 10-12 Best Buy Express by Zoom Systems Baggage Claim S Hudson News 13-14 Customs and Border Protection Tunnel Access to Terminal Information Elevator USO LEVEL 1 Baggage Claim Pay & Go Station from Concourse C Elevator Bank 1-5 Euro Café Pet Relief Area Baggage Claim Hudson News 13-14 Police International Tunnel Access to Terminal S Information LEVEL 1 USO United Service Organizations Arrivals USO Baggage Claim Pay & Go Station from Concourse C Elevator Bank 1-5 Pet Relief Area GROUND PoliceTRANSPORTATION International S Customs HOURLY PARKING USO United Light Service Rail Organizations Arrivals GARAGE Entrance to Limousine BWI Airport GROUNDParking Shuttle/Amtrak-MARC Pet Relief Area accessible TRANSPORTATION from Level 3 of the garage. Public Transit Regional Bus/MTA Customs HOURLY PARKING Light Rail S SuperShuttle and Airport Shuttle GARAGE Entrance to Limousine Taxi Stand BWI Airport Parking Shuttle/Amtrak-MARC Pet Relief Area accessible Car Rental Shuttle from Level 3 of the garage. Public Transit Regional Bus/MTA S SuperShuttle and Airport Shuttle 1 Taxi Stand 1 Car Rental Shuttle *Coming Summer 2009 *Coming Summer 2009 Terminal Map TERMINAL CONCOURSE A/B CONCOURSE C CONCOURSE D CONCOURSE E Upper Level FOOD/BEVERAGES AIRLINES AIRLINES AIRLINES AIRLINES T1 Bill Bateman’s Bistro WN Southwest AA American FL AirTran AC Air Canada Jazz T2 DuClaw Brewing Co. DL 9K AMC C3 FOOD/BEVERAGES Delta Cape Air Air Mobility C3 T3 Dunkin’ Donuts B6 JetBlue CO Continental Command C1 A1 A-Bar* BA British Airways C5 T4 Starbucks Coffee UA United C C5 A2 Arby’s FOOD/BEVERAGES T5 Subway US US Airways X Charters D C4 A3 Auntie Anne’s Pretzels T6 Varsity Grill C1 Bayside Landing B FOOD/BEVERAGES FOOD/BEVERAGES C4 A4 Au Bon Pain C2 Euro Cafe D9 SHOPPING A5 California Tortilla D4 B2 B3 C3 Potbelly Sandwich Works D1 Auntie Anne’s Pretzels E1 Formaggio T1 Borders A6 Charlie Chiang’s Kwai C4 Ram’s Head Tavern D2 Chesapeake Bay B5 SHOPPING T2 Hudson News A7 Java City C5 Wendy’s Roasting Company D8 B3 B2 T3 Onsite News A8 Mamma Ilardo’s Pizzeria D3 The Greene Turtle E1 Hudson News C2 C1 B6 D3 A9 Mayorga Coffee SHOPPING D4 Mamma Ilardo’s Pizzeria E2 Tax and Duty Free Shop C2 B7 D8 D2 D3 B5 SERVICES A10 McDonald’s C1 Best Buy Express D5 Manchu Wok D5 by Zoom Systems B4 Automatic Teller Machine A11 Phillips Seafood D6 McDonald’s D7 D6 D7 D4 D5 D1 Ticketed Passengers ONLY C2 Hudson News Elevator D7 Quiznos Sub D2 D6 Beyond This Line Observation A12 Quiznos Sub Gallery B1 B8 C3 Onsite News D1 T4 T3 T3 Federal Express A13 Villa Fresh Italian Kitchen D8 Rum Island Bar T1 T5 C4 Talie Jewelry B1 Information A14 Vino Volo Wine Bar D9 Shannon’s Pub T1 C5 The Body Shop T2 B6 Lost and Found B1 Auntie Anne’s Pretzels by Zoom Systems 9K AA B4 SHOPPING CO DL $ M&T Bank B2 Obrycki’s Restaurant/Bar T2 A9 D1 Airport Wireless US Mail Box SERVICES Thurgood Marshall A9 A5 B3 Panda Express A3 D2 America! Skywalk D Tribute One-Stop Career Center B4 Silver Diner Automatic Teller Machine A12 A12 D3 Brookstone UA UA Skywalk B T2 Pay & Go Station B5 Starbucks Coffee Skywalk Access to Terminal A6 A6 D4 Hudson News WN FL FL Shoe Shine B6 Subway LEVEL 6 A10 D5 Hudson News Booksellers A5 Travelex B7 Villa Fresh Italian Kitchen Meditation Currency Exchange D6 Johnston & Murphy Room A2 A10 B8 Zona Mexicana UPS D7 Onsite News A8 A8 T6 A2 SHOPPING D8 Talie Jewelry A4 Aviation Timeline Timeline Aviation A1 A 1 America! SERVICES $ A11 A7 Skywalk A A11 A 2 Borders Books INTERNATIONAL A14 Automatic Teller Machine E1 HOURLY PARKING A 3 Brooks Brothers E GARAGE A7 A 4 CNBC E1 E2 A3 A 5 Fire and Ice INTERNATIONAL INTERNATIONAL Entrance to A 6 Godiva Chocolatier Skywalk E LEVEL 5 BWI Airport A4 A7 Hudson News A13 A8 I-Tech A9 Onsite News A A10 Sunglass Hut A1 A11 Taxco A12 The Body Shop Airlines B1 Bijoux Terner B2 Best Buy Express by Zoom Systems B3 Dunkin’ Donuts/ Baskin Robbins Food/Beverages B4 Hudson News 2 B5 Onsite News SERVICES Automatic Teller Machine *Spring/Summer 2011 TERMINAL CONCOURSE A/B CONCOURSE C CONCOURSE D CONCOURSE E FOOD/BEVERAGES AIRLINES AIRLINES AIRLINES AIRLINES T1 Bill Bateman’s Bistro WN Southwest AA American FL AirTran AC Air Canada Jazz T2 DuClaw Brewing Co. DL 9K AMC C3 FOOD/BEVERAGES Delta Cape Air Air Mobility C3 T3 Dunkin’ Donuts B6 JetBlue CO Continental Command C1 A1 A-Bar* BA British Airways C5 T4 Starbucks Coffee UA United C C5 A2 Arby’s FOOD/BEVERAGES T5 Subway US US Airways X Charters D C4 A3 Auntie Anne’s Pretzels T6 Varsity Grill C1 Bayside Landing B FOOD/BEVERAGES FOOD/BEVERAGES C4 A4 Au Bon Pain C2 Euro Cafe D9 SHOPPING A5 California Tortilla D4 B2 B3 C3 Potbelly Sandwich Works D1 Auntie Anne’s Pretzels E1 Formaggio T1 Borders A6 Charlie Chiang’s Kwai C4 Ram’s Head Tavern D2 Chesapeake Bay B5 SHOPPING T2 Hudson News A7 Java City C5 Wendy’s Roasting Company D8 B3 B2 T3 Onsite News A8 Mamma Ilardo’s Pizzeria D3 The Greene Turtle E1 Hudson News C2 C1 B6 D3 A9 Mayorga Coffee SHOPPING D4 Mamma Ilardo’s Pizzeria E2 Tax and Duty Free Shop C2 B7 D8 D2 D3 B5 SERVICES A10 McDonald’s C1 Best Buy Express D5 Manchu Wok D5 by Zoom Systems B4 Automatic Teller Machine A11 Phillips Seafood D6 McDonald’s D7 D6 D7 D4 D5 D1 Ticketed Passengers ONLY C2 Hudson News Elevator D7 Quiznos Sub D2 D6 Beyond This Line Observation A12 Quiznos Sub Gallery B1 B8 C3 Onsite News D1 T4 T3 T3 Federal Express A13 Villa Fresh Italian Kitchen D8 Rum Island Bar T1 T5 C4 Talie Jewelry B1 Information A14 Vino Volo Wine Bar D9 Shannon’s Pub T1 C5 The Body Shop T2 B6 Lost and Found B1 Auntie Anne’s Pretzels by Zoom Systems 9K AA B4 SHOPPING CO DL $ M&T Bank B2 Obrycki’s Restaurant/Bar T2 A9 D1 Airport Wireless US Mail Box SERVICES Thurgood Marshall A9 A5 B3 Panda Express A3 D2 America! Skywalk D Tribute One-Stop Career Center B4 Silver Diner Automatic Teller Machine A12 A12 D3 Brookstone UA UA Skywalk B T2 Pay & Go Station B5 Starbucks