Ref No: PTR/6/5/10/P Provincial Treasury BUSINESS CONTINUITY PLAN (BCP) Version 4 Document enquiries can be directed to: Provincial Treasury, Western Cape Government, Private Bag X659, CAPE TOWN, 8000, SOUTH AFRICA Attention Director: Business Information and Data Management Email [email protected] Telephone +27 (021) 483 8161 Approvals The signatories hereof, being duly authorised thereto, by their signatures hereto authorise the execution of the work detailed herein, or confirm their acceptance of the contents hereof and authorise the implementation/adoption thereof, as the case may be, for and on behalf of the parties represented by them. WARNING: PROPERTY AND COPYRIGHT This document contains highly confidential information that belongs to the Western Cape Government. No part of the content may be used, copied, disclosed or conveyed in whole or in part to any party in any manner whatsoever other than the intended purposes without prior written permission from the Western Cape Government. All copyright and intellectual property herein vests with the Western Cape Government 1 | P a g e Document History Any changes, edits and updates made to the BCP will be recorded in here. It is the responsibility of the Business Continuity Coordinator to ensure that all existing copies of the BCP are up to date. Whenever there is an update to the BCP, Provincial Treasury requires that the version number be updated to indicate this. Version Date Amended by Changes 1 28-Oct-14 Donovan Stuurman 1st Draft 2 11-Nov-14 Donovan Stuurman All sections. BCP Workshop 3 20-Nov-14 Donovan Stuurman All sections 4 11-May-2016 Marchell Cronje Review of version 3 dated 20 Nov 2014 Distribution List Designation Team Leader E-mail Head of Department Mr Zakariya Hoosain [email protected] DDG: Fiscal & Economic Services Mr Harry Malila [email protected] DDG: Gov. & Asset Management Mr Aziz Hardien [email protected] Head: Public Policy Services (Acting) [email protected] Mr Malcolm Booysen Head: Local Gov. Public Finance (Acting) [email protected] Mr Msimelelo Sigabi Head: Prov. Gov. Public Finance Ms Julinda Gantana [email protected] Head: Asset Management Mr Isac Smith [email protected] Head: Financial Gov. & Accounting (Acting) [email protected] Mr Bazil Vink Chief Financial Officer Mr Andre Gildenhuys [email protected] Director: Strategic & Operational Man. Ms Annamarie Smit [email protected] Support Business Continuity Coordinator (BCC) Mr Paul Pienaar [email protected] 1st Alternate Mr Ierefaan Batchelor [email protected] 2nd Alternate Mr Isac Smith [email protected] Facilities and Operations Team Leader Mr Aziz Hardien [email protected] Information and Communication Technology Mr Lovell Petersen [email protected] (ICT) Infrastructure Team Leader Communications Team Leader Ms Annamarie Smit [email protected] Finance Team Leader Mr Andre Gildenhuys [email protected] Emergency Response Team Leader Ms Debbie Sass [email protected] MEC’s Office Mr Estienne Pretorius [email protected] Disaster Recovery Facilities 1. Golden Acre Cape Town Mr Arno Brand [email protected] 2. Atterbury House Cape Town Mr Andre Wiese [email protected] 3. Kuils River ICT Kuils River Mr Andre Wiese [email protected] 4. Brewels Kloof Hospital Worcester Ms Maria Galela [email protected] 5. Die Bult George Ms Bulelwa Saki [email protected] 2 | P a g e Table of Contents 1. 1. Executive Summary ........................................................................................................................................................................ 4 2. Introduction .......................................................................................................................................................................................... 6 2.1 Definition of a Disaster ....................................................................................................................................................................... 6 2.2 Objectives ........................................................................................................................................................................................... 6 2.3 Benefits .............................................................................................................................................................................................. 7 2.4 Critical Success Factors ..................................................................................................................................................................... 7 3. Scope ................................................................................................................................................................................................... 8 4. Business Continuity Management ..................................................................................................................................................... 9 4.1 Business Continuity Coordinators ...................................................................................................................................................... 9 4.2 Business Continuity Management Committee .................................................................................................................................... 9 4.3 Facilities and Operations Team ........................................................................................................................................................ 10 4.4 ICT Infrastructure Team ................................................................................................................................................................... 10 4.5 Communications Team..................................................................................................................................................................... 11 4.6 Finance Team .................................................................................................................................................................................. 11 4.7 Emergency Response Team ............................................................................................................................................................ 11 5. Business Impact Analysis (BIA) ........................................................................................................................................................ 12 6. Disaster Recovery Call Tree .............................................................................................................................................................. 13 7. Recovery Facilities ............................................................................................................................................................................ 14 7.1 Description of Standby Facilities ...................................................................................................................................................... 14 7.2 Maps to the Standby Facility Locations ............................................................................................................................................ 15 7.3 Transportation to the Standby Facility .............................................................................................................................................. 17 7.4 Operational Considerations .............................................................................................................................................................. 17 8. Communicating During a Disaster ................................................................................................................................................... 18 8.1 Communicating with the Authorities ................................................................................................................................................. 18 8.2 Communicating with Employees ...................................................................................................................................................... 18 8.3 Communicating with Clients ............................................................................................................................................................. 18 8.4 Communicating with Vendors ........................................................................................................................................................... 19 8.5 Communicating with the Media ........................................................................................................................................................ 20 9. Dealing with a Disaster...................................................................................................................................................................... 20 9.1 Disaster Identification and Declaration ............................................................................................................................................. 21 9.2 BCP Activation ................................................................................................................................................................................