It’s all about... Annual Report 2010/2011 Table of Vision: Contents A people-centred land transport system. Mission: 14 Chairman’s Statement To provide an efficient and cost-effective 15 Chief Executive’s Message land transport system for different needs. 16 Board Members 20 Senior Management Strategic thrusts: 24 Organisation Chart • Make public transport a choice mode 26 Connectivity • Optimise road network and enhance 36 Mobility its accessibility 48 Innovation • Excel in service quality • Create value and instill pride in our work 58 Partnership 66 Resilience 71 LTA Subsidiaries 76 Major Contracts Awarded in FY10/11 84 Major Contracts to be Awarded in FY11/12 88 Awards Won in FY10/11 90 Significant Events 92 Financial Review ...you. Our fundamental goal is to improve land travel for you. The new MRT lines that we build, the new expressways that we construct, the old roads that we widen and the new traffic information systems that we create, these are all geared towards getting you to your destination as quickly, as pleasantly and as safely as possible. ...connectivity. We strive to provide a seamless travel experience on the public transport system. We want to ensure you are connected to your goals, your aspirations and your lifestyle. Land Transport Authority Annual Report 2010/2011 03 Land Transport Authority Annual Report 2010/2011 ...mobility. We are constantly improving the road network to provide smooth and pleasant journeys for you and your family. Land Transport Authority Annual Report 2010/2011 05 Land Transport Authority Annual Report 2010/2011 ...innovation. Our priority is to leverage technology and international best practices to make your commute safe, convenient and hassle-free. Land Transport Authority Annual Report 2010/2011 07 Land Transport Authority Annual Report 2010/2011 ...partnership. We work hand-in-hand with our partners to develop a land transport system that everyone can be proud of. Land Transport Authority Annual Report 2010/2011 09 Land Transport Authority Annual Report 2010/2011 ...resilience. We are committed to developing the skills and capabilities of our people to create an organisation that is resilient and focused on meeting your needs. Land Transport Authority Annual Report 2010/2011 11 12 Land Transport Authority Annual Report 2010/2011 Land Transport Authority Annual Report 2010/2011 13 14 Land Transport Authority Annual Report 2010/2011 Chairman’s Statement Singapore faces unique challenges. greater connectivity to people living I would like to thank the LTA Board We are a small country so we have in the north and north-eastern part Members, management and staff limited space to expand our roads of Singapore. The rest of the Circle for their support and commitment. to meet the demand from our Line will open in October this year, I am proud of what we have collectively increasing population. The logical and will create faster and better links achieved and enthusiastic about what way for our city-state to accommodate around the island. We also completed we have to offer in the years ahead. the diverse needs of the people is the Jurong East Modification Project to invest heavily in public transport. which has already eased overcrowding That is why the government has and provided increased capacity Michael Lim invested $20 billion in Singapore’s at the Jurong East station. Chairman existing rail network and is committed to spending another $60 billion over Apart from major infrastructural the next ten years to double our rail additions, we are doing a host network. Making public transport of other things such as providing a choice mode of transport is barrier-free access to MRT stations the only way we can keep and bus stops, providing safety everyone moving efficiently. bollards at bus stops, building integrated transport hubs such For the year in review, the Government as the ones in Serangoon and spent $4.3 billion on Singapore’s land Clementi, making buses wheelchair- transport system. This is higher than accessible and improving bus routes the $3.9 billion that was collected as the central bus route planner. from land transport-related revenue, all of which goes towards Some projects are large-scale a consolidated fund for various in nature while others are ongoing government expenditures, with incremental improvements. including for public transport. Whichever the case, the LTA is committed to improving the land As part of our effort to improve public transport system in every way possible, transport, we opened two stages of both big and small, so public transport the Circle Line last year, bringing becomes a choice mode of travel. Land Transport Authority Annual Report 2010/2011 15 Chief Executive’s Message These are exciting times. is now in the early stages of LTA cannot do it alone. To succeed development. These projects will in creating an excellent public transport Within a decade, our rail network significantly reduce travel times and system, we will need the support will double in length. In fact, we are improve connectivity within Singapore. of everyone who has a stake in opening a new stretch every year. Singapore — whether you are In addition, we have taken steps a commuter, motorist, cyclist, In this past year, besides the to make public transport fares more or pedestrian. Together, we can completion of the two major stages equitable through the introduction transform our land transport system, of the Circle Line, we completed the of Distance Fares. This fare system so that it serves you, and your family Jurong East Modification project which sees passengers charged according and friends, even better. saw a new platform added at the to distance travelled and removes Jurong East Interchange Station. transfer penalties. More trains will arrive by the end of Chew Hock Yong this year to further reduce congestion We have been working on putting Chief Executive in carriages, and to shorten the wait more information into the hands between arrivals. These projects will of drivers and commuters so they improve connectivity and provide can avoid traffic jams and travel greater capacity in our rail network. more conveniently. Our mobile website, MyTransport.SG, is one At the same time, we are developing of the many new enablers that significant road projects to expand gives commuters access to capacity and speed up travel. transport information, so they can decide what mode of travel We have been widening and improving to use when they plan their journeys. major roads such as the Central Expressway and Woodsville Going forward, as we actively Interchange. We are building new implement various projects and expressways too. The tenth one, improvements to our transport the Marina Coastal Expressway, will system around Singapore, LTA aims become operational by 2013 while the to work in closer partnership with eleventh, the North-South Expressway, various stakeholders in our community. 16 Land Transport Authority Annual Report 2010/2011 Board Members 04 02 01 03 01 02 03 04 08 07 05 06 05 06 07 08 Top: (from left to right) Loh Khum Yean, Michael Lim (Chairman), Professor Yong Kwet Yew, Philip Lee. Bottom: (from left to right) Michael Koh, Associate Professor Fatimah Lateef, Dr Wu Shen Kong, Richard Magnus. Land Transport Authority Annual Report 2010/2011 17 Michael liM, Chairman and international companies on over of Medicine, National University Chairman of the Land Transport 100 major construction projects of Singapore (NUS). Associate Authority and Nomura Singapore in Singapore and the region. Professor Fatimah is also the Director Limited, Mr Michael Lim has recently Prof Yong is also the Non-Executive of First Aid Training at the Life Support been appointed as a Director of Chairman of BBR Holdings (S) Ltd Training Centre at SGH and she sits Nomura Holdings Inc., Japan. and Tritech Group Ltd. on the National Resuscitation He is a Chartered Accountant Council, Singapore. by profession, having spent a large PHILIP LEE part of his career at Pricewaterhouse Philip Lee has a broad range of banking Associate Professor Fatimah is well Coopers Singapore, where he retired experience, and is JPMorgan’s Chief versed in disaster management/risk as Executive Chairman. Executive Officer of Investment Banking management and has led many for Southeast Asia and also the Senior humanitarian missions to disaster He is a Board Member of PSA Country Officer of its Singapore stricken zones. Some of her awards International Pte Ltd and Olam operation. In his 20 years of include Women for Peace (SOKA International Limited. In addition, banking experience, Mr Lee has association), The Outstanding Mr Lim serves as a member of the worked in Singapore, Hong Kong Young Persons of Singapore 2006 Public Service Commission and and New York. and of The World (2006). She is also the Legal Service Commission. a Member of Parliament for Marine MICHAEL KOh Parade Group Representation lOh KhUM YEAN Michael Koh was appointed CEO Constituency. Loh Khum Yean was appointed of the National Heritage Board Permanent Secretary of the Ministry in September 2006. He has 18 prior DR WU SHEN KONG of Manpower on 1 October 2009. years of experience in Urban Planning Dr Wu Shen Kong was the President He is responsible for formulating and Design, and Physical Planning of BP Companies in Singapore strategies and policies to enable the at the Urban Redevelopment Authority. and Thailand until his retirement development of a globally competitive in December 2006 after more workforce and progressive workplaces, He is a Board Member of the Malay than 35 years of service. He is also for a cohesive society and a secure Heritage Foundation, the National Art a Board Member of Tuas Power Ltd. economic future for all Singaporeans. Gallery, Singapore and the Civil Service College. He is also a member of the RICHARD MaGNUS PROFeSSOR YONG KWeT YeW URA Conservation Advisory Panel.