ENTREPRENEURSHIP & SUSTAINABILITY PROGRAMME 59th INTERNATIONAL COUNCIL FOR SMALL BUSINESS WORLD CONFERENCE DOUBLE TREE BY HILTON | HOTEL BURLINGTON ROAD | DUBLIN, IRELAND 11 – 14 June 2014 | www.icsb2014.org OUR PARTNERS GOLD SPONSORS MEDIA SILVER SPONSORS EXHIBITORS SUPPORTED BY 59th ANNUAL CONFERENCE OF THE INTERNATIONAL COUNCIL FOR SMALL BUSINESS / 11 - 14 JUNE 2014 / DUBLIN, IRELAND 59th ANNUAL CONFERENCE OF THE INTERNATIONAL COUNCIL FOR SMALL BUSINESS / 11 - 14 JUNE 2014 / DUBLIN, IRELAND 1. Cover 2. Inside cover -­‐ Sponsor Logos as per website 3. ICSB 2014 Conference App To provide you with a seamless conference experience that takes advantage of the best technology has 1. Cover to offer while also being environmentally sustainability, ICSB2014 have created an app for use on all mobile devices -­‐ smart phones, tablets, notebooks, laptops. 2. Inside cover -­‐ Sponsor Logos as per website This app will enable you to: 3. ICSB 2014 Conference App • View the To provide full you programme, with a seamless speaker conference profiles experience and that view abstracts. takes advantage of the best technology has to offer while also being environmentally sustainability, ICSB2014 have • Create created a an personalised app for use user on all mobile devices -­‐ smart profile phones, and tablets, view notebooks, details of other attendees. laptops. This app will enable you to: • Catch up on ICSB2014 social media – Specifically twitter. • View the full programme, speaker profiles and view abstracts. INSTRUCTIONS FOR USE • Receive • conference Create a personalised updates through user profile an in-­‐app and alert view details of other attendees. system. ICSB 2014 CONFERENCE APP • Catch up on ICSB2014 social media – Specifically twitter. 1. Visit ICSB2014.mobi on your mobile device. • Learn more about the ICSB 2014 sustainability strategy and other operational items. • Receive conference updates through an in-­‐app alert system. 2. Download the app for online and offline use. Follow the instructions below relevant to the • Download • Learn the more app about for the offline use. ICSB 2014 sustainability strategy and other operational items. To provide you with a seamless conference experiencephone/ operating system you are using: • Download the app for offline use. • Android - with the homepage in a browser that takes advantage of the best technology has to offer on screen, press the Menu button, then ‘Add • Apple iOS -­‐ with the homepage in a browser on screen, press the icon in the middle of while also being environmentally sustainability, ICSB2014 bookmark’ and save by selecting ‘Add’. To then bottom bar on your screen, then select “Add to Home Screen” rom f the list that appears, have created an app for use on all mobile devices - smart access the bookmark, bring up the browser, icsb2014.mobi then press . “Add” The icon and application name will then be added to your home screen. phones, tablets,icsb2014.mobi notebooks, laptops. press Menu, then Bookmarks. Press and hold • Blackberry -­‐ with the the home relevant page bookmark in a until browser a menu appearse on screen, select th menu - button, scroll down to '”Add to home screen”, then press the “Add” button. INSTRUCTIONS FOR USE select ‘Add shortcut to Home’. • Android -­‐ with the homepage in a browser n, on scree press the Menu button, then “Add 1. Visit ICSB2014.mobi • Windows on Mobile your mobile 7 - device. with the home page in a bookmark” and save by selecting 'Add'. To then access the bookmark, bring up the browser, browser on screen, press ‘. ’ at the bottom press 2. Menu, Download then the app for Bookmarks. online and Press offline and use. hold Follow rk the relevant bookma the until instructions a below relevant to the menu -­‐ appears select 'Add phone/ shortcut operating right system to Home'. of the you screen, are using: then select ‘pin to start’. This will add a shortcut to your start/ home screen. • Windows• MobileApple iOS -­‐ 7 with -­‐ with the the homepage home in page a browser in a on screen, browser press on screen, the icon in the middle of press '...' at the bottom bottom bar on your screen, then select “Add to Home Screen” rom f the list that appears, right of the screen, then select 'pin to start'. This will add a shortcut to your start/ home then press 3. Open. “Add” The the icon app and and create application a user name profile will by typing then in be added to your home screen. screen. • Blackberry -­‐ with your the email home address page to in begin. a browser e on screen, select th menu button, scroll 3. Open the app down and to 4. '”Add To create to navigate home a screen”, through user then by profile typing press the the app “Add” in click button. on your the ‘Menu’ email address to begin. • Android -­‐ with button the homepage in the top in left a of the browser n, on scree window press the Menu button, then “Add Scan the QR Code 4. To navigate bookmark” through and save the by app selecting 'Add'. click To then access on the the “Menu” bookmark, button bring up the browser, in the top left of window or visit icsb2014.mobi 5. To view the programme click on ‘Agenda’ which is press Menu, then Bookmarks. Press and hold rk the relevant bookma until a menu -­‐ appears on your phone to select 'Add found shortcut in the to Home'. menu download 5.the appTo view the programme click on “Agenda” which is found in the menu 6. Customize your own programme for the duration • Windows Mobile 7 -­‐ with the home page in a browser on screen, press '...' at the bottom 6. Customize right your of the own of screen, the conference programme then r fo the select by clicking duration 'pin to ‘+ start'. Add of to the This Schedule’, will conference add a shortcut to your start/ home by clicking “+Add to screen. Schedule”, “Tweet ‘Tweet about about this” this’ and and ‘write “write notes” notes’ 3. Open the app and create a user by profile typing in your email address to begin. 4. To navigate through the app click on the “Menu” button in the top left of window THIS APP WILL ENABLE YOU TO: • View the full programme, speaker profiles and view5. To view the programme click on “Agenda” which is found in the menu abstracts. 6. Customize your own programme for the duration of the conference by clicking “+Add to • Create a personalised user profile and view details Schedule”, “Tweet about this” and “write notes” of other attendees. • Catch up on ICSB2014 social media – Specifically twitter. • Receive conference updates through an in-app alert system. 7. Open up your app regularly to keep up to date with the latest alerts which will automatically 7. Open up your app regularly to keep up to date • Learn more about the ICSB 2014 sustainabilitypop up and can with also the latest be alerts found which in wills the ”event feed”. Thi is automatically one of pop the primary methods strategy and other operational items. ICSB2014 will use up and to can communicate also be found with in the ‘event you feed’. during This the conference. There will also be a live • Download the app for offline use. feed 7. on Open Twitter. up your is one app of the regularly primary to methods keep up ICSB2014 to date will with use the latest alerts which will automatically pop up and to can communicate also be with found you in durings the ”event feed”. Thi is the one conference. of the primary methods ICSB2014 will use to communicate with you during the conference. There will also be a live There will also be a live feed on Twitter. INSTRUCTIONS FOR USE feed on Twitter. 1. Visit ICSB2014.mobi on your mobile device. 2. Download the app for online and offline use. Follow the instructions below relevant to the phone/ operating system you are using: • Apple iOS - with the homepage in a browser on screen, press the icon in the middle of the bottom 8. In the menu you will find the ‘Conference bag’. bar on your screen, then select ‘Add to Home Inside this you can access your free copy of the Screen’ from the list that appears, then press Barefoot Spirit by Michael Houlihan and Bonnie ‘Add’. The icon and application name will then be Harvey. And e-flyers from sponsors and other added to your home screen. organisations. • Blackberry - with the home page in a browser on screen, select the menu button, scroll down to ‘Add to home screen’, then press the ‘Add’ button. 59th ANNUAL CONFERENCE OF THE INTERNATIONAL COUNCIL FOR SMALL BUSINESS / 11 - 14 JUNE 2014 / DUBLIN, IRELAND 3 CONTENTS Welcome Letter 6 Conference Committees 7 Conference Speakers 12 Conference Programme 18 Conference Sponsors 22 General Information 24 Map of City Centre & Access 25 Social Programme 26 Optional Tours 27 Floor Plan 33 4 59th ANNUAL CONFERENCE OF THE INTERNATIONAL COUNCIL FOR SMALL BUSINESS / 11 - 14 JUNE 2014 / DUBLIN, IRELAND 59th ANNUAL CONFERENCE OF THE INTERNATIONAL COUNCIL FOR SMALL BUSINESS / 11 - 14 JUNE 2014 / DUBLIN, IRELAND WELCOME LETTER Dear Colleagues, Dear Delegates, On behalf of the ICSB 2014 Local May I extend a warm welcome Organising Committee, may I to ICSB 2014, jointly hosted by welcome you to Dublin and to Dublin Institute of Technology, the 59th ICSB World Conference. Conference Partners, ECSB and The ICSB Conference is now firmly ICSB. This is the 59th Annual established as one of the premier Conference of ICSB and it is the first entrepreneurship research conferences in the world time the event has been held in the Republic of Ireland. and annually brings together leading thinkers and practitioners in this field who present and debate cutting Dublin Institute of Technology is a major presence edge research on a wide variety of entrepreneurship- in the Irish higher education landscape, currently related topics.