Annual Report 2016 - 2017 Department of Otorhinolaryngology – Head & Neck Surgery CONTENTS 01 Leadership Message 02 Our Doctors 03 History, Milestones and Achievements 06 CGH Otorhinolaryngology – Head & Neck Surgery At A Glance Copyright 2017 by Changi General Hospital 08 Our Services 5 Tampines Central 1 Tampines Plaza #08-01/05 13 Gold Standard of Care Singapore 529541 15 Patient Satisfaction Survey www.cgh.com.sg All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, 16 Awards and Recognition or transmitted, in any form or by any means, electronic , mechanical, photocopying, recording or otherwise, without the prior written permission of the copyright owner. 18 A Centre for Learning and Collaboration While all care has been taken by the publisher to ensure accurate representation of all existing 23 Integrating Clinical Practice with Research and Innovation events and services at the time of publication, they are not a representation of what may be available currently or in the future. 24 Coming Together The publisher, authors and contributors assume no responsibility for errors or omissions. All material and information are provided as is and to be used at user’s risk entirely. 25 Media Engagement LEADERSHIP MESSAGE It gives me great pleasure to present the Department Rhinology Service was introduced in 2013, of Otorhinolaryngology – Head & Neck Surgery’s providing a comprehensive and patient-centric Annual Report 2017. As we prepare to meet the service for patients with complex sinus-nasal challenges that accompany an ageing population conditions. In the same year, the Integrated amid a changing healthcare landscape, we see many Airway Service was introduced to facilitate multi- opportunities to deliver high-value and cost effective disciplinary management of nose, nasal sinuses care to our community. and pulmonary care by both ENT Surgeons and Respiratory Physician. This report showcases our ongoing efforts to develop both our software – maximising each team member’s At the same time, the Head & Neck Surgery potential, aligning with the medical profession’s and Service was formalised and consolidated through institutional public service’s ethos, while pursuing close collaboration with general surgeons, world-class excellence in medical care, and hardware endocrinologists, pathologists, radiologists, as – harnessing the latest technology in healthcare well as radiation and medical oncologists. This processes while evaluating and continuously multi-disciplinary approach provides head and improving patient care and clinical outcomes. neck cancer patients with the highest standard of care. Managed by strong leadership and supported by a dedicated team of doctors, Key Highlights nurses, allied health professionals and administrators, the department continues to The past few years have been exciting and invest in sustainable services to establish a world-renowned reputation in providing safe and productive for us. Notable achievements include: Prof Hsu Pon Poh efficient patient-centred care. Keeping patients at Chief & Senior Consultant, Otorhinolaryngology– Head & Neck Surgery • The inauguration of the Integrated Sleep Service the centre of all that we do and placing their Assistant Chairman (Service Development), Medical Board in 2009. The multi-specialty service supported by interest above all else, we apply a systematic various clinical departments and allied health approach to improve our performance and professionals offers, comprehensive and clinical outcomes, while simultaneously striving integrated care to patients with sleep disorders. It to pursue our goals in providing the right care, at Beyond our core clinician roles, many of our team Sincerely, was followed by the expansion of the Sleep the right time in the most efficient and members have stepped up to various leadership roles Laboratory in 2012 and its accreditation by the cost-effective manner. in clinical care, research, education and collaboration Australasian Sleep Association in 2016. appointments, both locally and regionally. • The commencement of Otology service in 2010, Focus on Education Anchored in the ethos and spirit of the department – offering a one-stop inter-professional service for Wisdom, Integrity, Compassion and Teamwork – we ear, hearing and balance conditions. The service We invested heavily in the expansion of our are committed to continuing the pursuit of knowledge successfully offered the first adult aural undergraduate and post-graduate programmes in and surgical excellence to improve patient care and Prof Hsu Pon Poh rehabilitation programme for adult cochlear recent years. We were honoured with multiple clinical outcomes, investing in translational research implant recipients in Singapore in 2012. In 2016, educator awards for three consecutive years from and innovation, as well as nurturing future Chief & Senior Consultant, the Cochlear Implant Support Group was 2014 through to 2016, as well as the NUS Clinical generations of doctors. Otorhinolaryngology– launched. In the same year, the early cochlear Training Merit Award 2016 for our unwavering Head & Neck Surgery; dedication to nurturing and training future We will also continue to build on our strong links with implant switch-on was also introduced. Assistant Chairman generations of professionals and practitioners within prominent institutions of higher learning, medical (Service Development), • The Level of Medical Competency (LMC) for The the department. Given the immense development of practitioners and centres of medical excellence in the Medical Board; Facial Plastic and Reconstructive Surgery Service our research capabilities as a result of translational region. Supported by a network of strong was granted by the Ministry of Health in 2011, and clinical research, we remained at the forefront partnerships, we will soldier on in our journey to be Changi General Hospital allowing functional and aesthetic plastic surgery of patient care and scientific discoveries. on the cutting edge of healthcare, today and beyond. services in the head and neck in CGH. Leadership Message 1 OUR DOCTORS Integrated Sleep Service Facial Plastic & Reconstructive Surgery Service Prof Hsu Pon Poh Asst Prof Alvin Tan Kah Asst Prof Loh Chi Yuan Ian Dr Lee Tee Sin Leong MBBS, MD, FRCS (Edin), FRCS (Glasg), FAMS (ORL), G. Dip (Health Mgmt) MBBS, MRCS (Edin), MMed MBBS, MRCS (Edin), MMed MB ChB, MRCS (Edin), MMed (ORL), FAMS (ORL) (ORL), FAMS (ORL) (Surgery), DOHNS, GDOM, Chief & Senior Consultant MMED (Sleep Medicine) Senior Consultant Consultant Asst. Chairman, Medical Board, Principal Staff Registrar Adj. Asst. Prof., NUS Yong Clinical Senior Lecturer, NUS Service Development Adj. Asst. Prof., NUS Yong Loo Lin School of Medicine Yong Loo Lin School of Adj. Assoc. Prof., NUS Yong Loo Lin Loo Lin School of Medicine Medicine School of Medicine Adj. Prof., Singapore University of Rhinology Service Technology and Design Visiting Prof., Chang Gung Memorial Dr Leslie Timothy Koh Hospital MBBS, MRCS (Edin), MMed (ORL), FAMS (ORL) Head & Neck Surgery Service Associate Consultant Clinical Lecturer, NUS Yong Loo Lin School of Medicine Assoc Prof Lu Kuo Sun Peter Dr Huang Xinyong MBBS, FRCS (Edin), FAMS, ECFMG MBBS, MRCS (Edin), M Med Dr Gan Eng Cern (ORL), FAMS (ORL) Dr David Chin Chao Wu Senior Consultant MBBS, MRCS (Edin), MRCS (Ire), MBBS, MRCS (Edin), MMed Consultant Mmed (ORL), FAMS (ORL) (ORL), FAMS (ORL) Deputy Chairman, Medical Board, Surgical Clinical Senior Lecturer, NUS Visiting Consultant Visiting Consultant Yong Loo Lin School of Clinical Assoc. Prof., NUS Yong Medicine Loo Lin School of Medicine Otology Service General ENT Service Assoc Prof Yuen Heng Wai Dr David Low Yong Ming MBBS, MRCSEd, MMed (ORL), DOHNS MBBS, MRCS (Edin), MMed Dr Shahrul Izham Ibrahim Dr Hu Huixin (England), Dip (Family Med), FAMS (ORL), FAMS (ORL) LRCPI, LRCSI, MB, BCh, BAO, MBBS, MRCS (Edin), MMed MRCS (Ed) (ORL) Senior Consultant Associate Consultant Senior Staff Registrar Staff Registrar Adj. Assoc. Prof., Singapore Clinical Lecturer, NUS Yong University of Technology and Loo Lin School of Medicine Clinical Lecturer, NUS Yong Clinical Lecturer, NUS Yong Design (SUTD) Loo Lin School of Medicine Loo Lin School of Medicine Our Doctors 2 HISTORY, MILESTONES AND ACHIEVEMENTS Our History 1994 The Department started its humble beginnings by providing General Ear, Nose and Throat (ENT), and Audiology Services with one consultant, Dr Amar Kaur, and a registrar, Dr Aw Chong Yin, in Toa Payoh Hospital. Dr Kaur was subsequently joined by Dr Ronald Brett and A/Prof Peter Lu in Toa Payoh Hospital. 1996 The Service was granted official Divisional status under the Department of General Surgery. 1997 (Clockwise from top) Dr Ronald Brett succeeded Dr Amar Kaur as Division Head. Dr Amar Kaur (right), Divisional Head and Pioneer of General Aligned with the restructuring plan, the Division of ENT and ENT and Audiology Services in other clinical departments were relocated from Toa Payoh Tao Payoh Hospital in 1994. Hospital to its current location in Changi General Hospital. Prof Hsu Pon Poh joined the growing Division in 1999. Dr Ronald Brett, appointed as the ENT Division Head in 1997. 2000 The ENT Care Team, 1999. Headship of the Division was passed on to A/Prof Peter Lu, a distinguished leader who continually promotes a culture of clinical excellence, continuing medical education and translational research. History, Milestones and Achievements 3 2002 The Division was officially recognised